Relevance. Given the rapid development of technology, the educational system of Kosovo in the 21st century requires finding ways to modernise, as well as highlighting the role and significance of information and communication technologies used in this area.Purpose. The study aims to reveal the process of application of multimedia resources in educational practice, as a complex integrated phenomenon and the study of its leading components.Methodology. Systematisation, analysis, comparison, generalisation and synthesis methods were used to achieve it.Results. As a result of studying this problem, the key spheres of using information and communication technologies and modern software in educational music institutions of Kosovo were established. These are directions in comprehension of national folklore of one of the indigenous ethnic groups of Albania (fixation, practice of performance and dissemination of folk traditions); aspects of mastering musical disciplines related to the folk art of Kosovo and world music art (expansion of the base of theoretical and practical information, stable source of communication between teachers and students, favourable and motivating to achievements learning environment); the results of the application of Internet resources, in terms of modernization and increasing the effectiveness of learning mechanisms in one of the regions of the Balkan Peninsula (establishment of intercultural dialogue, enrichment of musical traditions of the ethnos, modernization of educational and creative spheres). All of them meet the needs of one of the ethnic groups in Albania for spiritual, cultural, and social identification on the platform of the global world community of the 21st century.Conclusions. The practical significance of the study lies in the fact that its results can be used as mechanisms of educational activities of educational institutions not only in Kosovo but also in neighbouring regions, where different Albanian ethnic communities reside.