Tourism Performance Research Articles

Retracted: A Hybrid Model for Assessing the Performance of Medical Tourism: Integration of Bayesian BWM and Grey PROMETHEE-AL

Retracted: A Hybrid Model for Assessing the Performance of Medical Tourism: Integration of Bayesian BWM and Grey PROMETHEE-AL

Digital tourism research: a bibliometric visualisation review (2002–2023) and research agenda

Purpose This study aims to review the diversified existing literature on digital tourism from 2002 to 2023 using bibliometric analysis to present a holistic review of the current scientific structure of digital tourism and sets the future research agenda. Design/methodology/approach A detailed search of 646 SSCI articles collected from the Web of Science Core Collection (WOSCC) database was analysed through CiteSpace. Findings The findings indicate that developed countries are at the core of the co-authorship network, although developing countries represented by China increasingly contribute valued research findings. The conceptual structure of digital tourism mainly evolves from exploration (2002–2006), and acceleration (2007–2014), to diversification (2015-2023), with the most recent focus on consumer-oriented value creation and potential technological risks. Three well-established thematic groups have been identified, namely, technological innovation and application, destination digital management and consumer value creation. Constructive insights for future research are also offered, including digital scenarios, digital production and digital governance. Practical implications The research helps scholars and practitioners grasp the current issues and needs of digital tourism and provides a guide for policymakers in the tourism industry who seek to intelligently improve tourism performance. Originality/value This study thoroughly evaluates 22 years of digital tourism literature through bibliometric analysis. It creates a framework for understanding how digital tourism is theorised and developed and indicates future research directions.

Exploring the Intrinsic Factors Influencing Return on Assets: A Case Study of the Hotel Industry in Selected EU Countries

Purpose: The main aim of this study was to determine the intrinsic factors (total equity, trade receivable turnover, working capital turnover, long term debt, current ratio, debt to total assets ratio, debt to equity ratio, net sales revenue trend, total operating revenue trend, shareholders' equity trend, cash to total assets, current liabilities to total liabilities) that influence the financial performance of the Hotel Industry in select Central and Eastern European Union countries. Return on Assets (ROA) was used in this study as measure of financial performance. Design/methodology/approach: The paper uses panel data fixed effects model to examine dependent variable ROA as measure of the financial performance of select Tourism and Leisure Industry companies from Central and Eastern EU member states. The intrinsic factors were applied as independent variables. The applied panel data fixed effects model in the study was utilised to determine the impact of the intrinsic factors on financial performance. The data were obtained from EMIS data base. Overall data encompassed 614 companies from select eight Central and Eastern EU member states for the period 2015-2022. Findings: The model performed in this study discovered that intrinsic factors including total equity, trade receivable turnover, current ratio, debt to total assets ratio, as well as cash to total assets had a significant impact on the ROA. Total equity, current ratio, cash to total assets have positive impact as opposed to the trade receivable turnover debt to total asset, while years 2020 and 2021 had negative impact on the ROA. Research limitations/implications: This study was limited just on the select eight central and eastern European Union countries; moreover, the database EMIS used for this study lacks certain variables that are frequently used in similar studies. Result confirmed the importance of intrinsic factors and their influence on the financial performance of the leisure industry. Originality/value: This study contributes to the existing body of theory on financial performance through research on the new practitioners’ perception of the intrinsic factors relative to financial performance. There are very few empirical studies which examine financial performance variables in the Central and Eastern European leisure industry. Consequently, this study aims to bridge the gap between the available literature and body of research.

Financial Performance and Stock Prices in Tourism & Hospitality


 
 
 
 
 
 
 
 
 
 
 This study utilizes a quantitative approach to examine the relationship between financial performance indicators (ROA, ROE, EPS, and OPM) and stock prices in the tourism and hospitality sector from 2018 to 2021. Secondary data, sourced from the Indonesian Stock Exchange (BEI) containing annual financial reports of listed companies, was analyzed using Multiple Linear Regression. The results indicate that ROA and ROE do not significantly affect stock prices, while EPS has a positive and significant impact, supporting Hypothesis 3. OPM, however, does not demonstrate a significant influence on stock prices, contradicting Hypothesis 4. These findings emphasize the critical role of earnings per share (EPS) in evaluating stock performance in the sector.
 Highlight:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 This study examines the relationship between financial performance indicators (ROA, ROE, EPS, OPM) and stock prices in the tourism and hospitality sector.
 Results indicate that ROA and ROE do not significantly impact stock prices, while EPS plays a crucial role.
 OPM was found to have no significant influence on stock prices, suggesting EPS is a vital metric for assessing stock performance in this industry.
 
 Keywords: Quantitative Analysis, Financial Performance, Stock Prices, Tourism and Hospitality, Earnings per Share (EPS)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

The impacts of intellectual capital and entrepreneurship orientation on business performance

The Covid-19 pandemic has systematically impacted all lines, including the hospitality industry, which experienced the lowest occupancy rate. For this reason, innovation is needed for the hotel industry to develop intellectual capital management and be entrepreneurially oriented so that its business can continue to breathe amid the current global pandemic. This study aims to examine the effect of intellectual capital and entrepreneurial orientation on business performance in hospitality tourism in West Sumatra. The population of this study is all-star and non-star hotels registered with the Central Bureau of Statistics of West Sumatra Province. Our results demonstrate that human and structural capital do not significantly affect business performance. Meanwhile, relational capital and entrepreneurial orientation have a significant effect on the performance of the hotel business. The results of this study contribute to knowledge about the relationship of intellectual capital in the hotel business to improve business performance, especially in the current situation of the Covid-19 pandemic.

Tourism Monitoring as a Strategic Tool for Tourism Management: The Perceptions of Entrepreneurs from Centro de Portugal

Gathering information on the impact of tourism in territories is fundamental for the responsible management of tourism businesses and destinations. Therefore, it is important to monitor tourism performance using indicators that can assess its impacts. Monitoring tourism is a management technique that should adopt a stakeholder network perspective, i.e., all stakeholders should be involved and collaborate with each other by sharing information to increase the competitiveness of the destination. However, it is unclear whether stakeholders are aware of the importance of monitoring and whether monitoring considers their interests, which often leads to a lack of involvement. In this study, we adopt the stakeholder network perspective with tourism entrepreneurs from Centro de Portugal, where we aimed to evaluate the importance assigned to the monitoring of tourism and to the understanding of entrepreneurs’ information needs. To do so, the same survey was conducted twice, for the first time in 2018 and later repeated in 2022. The second survey sought to analyze whether tourism entrepreneurs’ perceptions changed after the COVID-19 pandemic. We found that tourism entrepreneurs valued the economic area more than the social and environmental ones in both periods. Nevertheless, from 2018 to 2022, entrepreneurs became more committed to monitoring tourism in Centro de Portugal.

Research on the formation mechanism of rural tourism performance differences

As the main measure of the development level of rural tourism industry, the exploration of the factors influencing rural tourism performance has become the focus of academic attention. To this end, the qualitative comparative analysis method of multivariate combinations is used to explore the grouping paths affecting rural tourism performance with the natural material conditions of rural tourism sites, villagers' self-organisation, rural tourism demonstration grades, informal and formal systems as conditional variables, and the annual total income of rural tourism sites as outcome variables. The results show that (1) of the 32 combinations of conditions present in the five antecedent variables, there are a total of four conditional paths consistent with a high performance outcome. (2) The consistency of the antecedent condition group states is greater than the theoretical threshold of 0.8, and the four sufficient condition paths for high performance rural tourism operations, with an overall coverage of 0.668, are able to explain 66.8% of the condition combinations of high performance rural tourism, which has considerable explanatory power. (3) Among the various conditional paths, informal system and formal system are the single elements with the highest frequency of occurrence among the different elements, and the other conditional elements need to merge the two and co-exist regardless of the path. Therefore, informal and formal institutions are significant for enhancing rural tourism performance.

Resilience strategies to mitigate “extreme” disruptions in sustainable tourism supply chain

PurposeDrawing on the dynamic capability view (DCV), this research determines the suitable configurations of resilience strategies for sustainable tourism supply chain performance amidst “extreme” disruptive events affecting the entire supply chain.Design/methodology/approachThis research applies a multi-study and multi-method approach. Study 1 utilizes in-depth interviews to identify a list of tourism supply chain sustainability risks and resilience strategies. Study 2, using quality function deployment (QFD) technique, determines the most important resilience strategies corresponding to highly significant risks. Study 3, on the other hand, adopts a fuzzy set qualitative comparative analysis (fsQCA) to determine the best recipe of resilience strategies and risks to make the tourism supply chain performance sustainable.FindingsThe findings reveal that sustainable tourism performance during an extreme disruptive event (e.g. COVID-19 health crisis) depends on the combined effect of tourism resilience strategies and risks instead of their individual effect.Practical implicationsThe research findings offer significant managerial implications. Managers may experiment with multiple causal conditions of risks and resilience strategies to engender the expected outcome.Originality/valueThis research extends current knowledge on tourism supply chain and offers insights for managers to mitigate the risks and ensures sustainable performance in the context of extreme disruptive events.

MODELLING THE ECONOMIC INFLUENCE OF TRANSPORT SYSTEM ON TOURISM PERFORMANCE. THE EXPERIENCE FROM LAGOS STATE, NIGERIA

Globally, travel and tourism opportunities are highly sought-after by most nations, but very few developing nations, including Nigeria, play good supporting roles to benefit from the profitable and lucrative industry. The reasons for this are not unconnected to the poor investment in tourism infrastructure, especially transport, to support tourism activities and sustain tourism performance. It is against this background that this study modeled the economic influence of the transport system on tourism performance using Nigeria’s Lagos State experience. This study is anchored on an ex-post facto research design and relies on quantitative data from the relevant ministries of the Lagos State Government. Both descriptive (charts and graphs) and inferential (multiple linear regression analysis) statistics were methods of data analysis. Major findings revealed that only the annual revenue from transport system services out of the nine (9) evaluated performance indicators showed internal consistency and a positively increasing growth pattern. Furthermore, research found that the level of transport investment has a statistically significant relationship with the performance of the tourism industry (. Meanwhile, findings also revealed that there is a statistically significant relationship between the transport system’s revenue and tourism performance (. Given these, this study affirmed that the tourism performance greatly depends on the transport system’sinvestment and revenue and concluded that the fluctuating and poor tourism performance in Lagos State, Nigeria, is a function of the transport system's economic influence. Thus, this study recommends, among others, consistent investment and improvement in the transport system, most especially the infrastructure that will support tourism activities and increase tourism revenue.

PERAN MANAJEMEN TALENTA DAN MANAJEMEN PENGETAHUAN DALAM MENINGKATKAN KINERJA PEGAWAI

This research was conducted to determine the effect of talent management and knowledge management on employee performance at the Civil Servant of the Youth, Sports and Tourism Office of Kuningan Regency.This type of research uses a survey method with descriptive and quantitative analysis. The object of this research is the Civil Servant of the Youth, Sports and Tourism Office of Kuningan Regency, with a sample of 57 using a saturated sample. The data collection technique used a questionnaire with an interval scale. The analytical technique used is Multiple Linear Regression Analysis and using the IBM SPSS Statistics 23 Program application. The results of the research that have been analyzed show that simultaneously talent management and knowledge management have a positive and significant influence on the performance of Civil Servants, Youth, Sports and Tourism, Kuningan Regency. While partially talent management has a positive and significant effect on the performance of Civil Servants of the Youth, Sports and Tourism Office of Kuningan Regency. But partially knowledge management has a negative and insignificant effect on the performance of Civil Servants of the Youth, Sports and Tourism Office of Kuningan Regency.

Tourism Competitiveness in Eastern Africa: RCA and TTCI

Eastern Africa is home to strikingly beautiful landscapes, unique wildlife and exotic cultural heritage that create outstanding tourism appeal. Unfortunately, these attractive features do not always translate to high tourism revenues. This paper focuses on analyzing the relationships between tourism performance indicators—arrivals, revenues and the revenue-based revealed comparative advantage (RCA)—and compare them to the components of destination facilities and endowments measured by the Tourism and Travel Competitiveness Index (TTCI). The analysis concentrates on Ethiopia, Kenya, Uganda and Tanzania, using secondary data from 2005 to 2017. The methodology applies correlation analysis and panel regression. As the results show, the TTCI and RCA are negatively correlated, but the components of the TTCI have different relationships to the RCA. Natural heritage positively influences the RCA, while cultural resources do not. The higher RCA values are also enhanced by better tourism services and better ground travel infrastructure. Similar analyses have been performed for Europe and some Asian countries, but not for Eastern Africa. The novelty of the present research is the fact that natural heritage resources can contribute considerably to tourism revenues, while cultural resources are not utilized to their full potential in terms of tourism success.

Geographies of mobility justice: post-disaster tourism, recognition justice, and affect in Tohoku, Japan

This article investigates instances in which mobility justice is highlighted in post-disaster tourism in eastern Tohoku, Japan, a coastal area almost completely destroyed by the March 11, 2011 earthquake and tsunami. After this unprecedented disaster, some of these towns have directed their recovery efforts toward the development of post-disaster tourism as a means to counteract outmigration and loss of jobs. By using the broader frame of mobility justice in tourism and geographies of affect, this article seeks to showcase how affective relations between people and post-disaster places, and between international tourists and locals, can foster a better understanding of the big and small injustices enacted at different scales in the area. In particular, this article focuses on the potential of ‘recognition justice’ to rebalance the scale between top-down policies and local needs. Post-disaster tourism performances utilize the mobility of information through global media, spreading survivors’ narratives, stories, and images. A politics of affect built around landmarks in the post-disaster landscape the tsunami has contributed to the creation of immobile nodes, which become locus of contestations and opportunities to leverage mobility justice and broader recognition justice for the local populations.

Performance of Cultural Tourism: Mediating Role of Perceived Destination Quality

Performance of Cultural Tourism: Mediating Role of Perceived Destination Quality

Human Development Index and Halal Tourism Performance: Case Study of The Country with The Lowest Safety for Muslim Tourists

Human Development Index and Halal Tourism Performance: Case Study of The Country with The Lowest Safety for Muslim Tourists

Tourism Performance Development Strategy of Fakfak Regency (Empirical Study of the Suitability of Resource Potential and Entrepreneurial Readiness of the Community of Tanama Village, Pariwari District)

The exoticism, nuances and natural beauty are the characteristics of Tanama village, Pariwari district in Fakfak Regency has not been realized and utilized as much as possible by the local community and tourism investors. The purpose of the research is to reveal efforts to prepare a roadmap for the acceleration of tourism development and the creative economy that can be developed by encouraging the improvement of the entrepreneurial performance of the Tanama village community. The research was carried out for 6 months from July to December 2023. Descriptive research method with a combination approach of quantitative analysis. Data was obtained through a direct survey of respondents who had been deliberately determined. The data obtained are given a weight value based on the assessment indicators obtained from the results of the preliminary research. The results of the study are presented in the form of a spider web diagram equipped with illustrations of shift share gap values, Ishikawa diagrams, Pearson correlation analysis, and regression equation models obtained from the SPSS statistical device version 2.3.

Eco-Innovation Drivers and Their Impact on Tourism and the Hospitality Business in Egypt

This research aims to examine the mediating effects of eco-innovation practices in the relationship between the drivers of eco-innovation and the performance of tourism and hospitality enterprises. A quantitative approach was adopted in this research using questionnaire surveys as an instrument for collecting primary data. Based on the convenience sampling technique, a total of 550 questionnaire forms were distributed to five-star hotels and travel agencies in Cairo. Out of the distributed forms, only 400 forms were filled out and returned to the researchers and thus valid for analysis, representing a response rate of 72.7%. Structural Equation Modeling (SEM) using partial least squares (PLS-SEM) was employed to test the research model. The results showed the significant effect of independent variables on dependent variables through mediating variables. Multiplied path coefficients were used to measure the confidence interval (CI) for measuring the mediating relationship. The results supported the effect of eco-innovation practices as a mediating factor in the relationship between the drivers of eco-innovation and the performance of tourism and hospitality enterprises. The findings also showed that the eco-innovation drivers, which include management awareness, organizational capabilities, and environmental strategy, have a significant effect on eco-innovation practices and tourism/hospitality enterprise performance when integrating the mediating variables of eco-innovation practices. There are a few studies that have also examined a conceptual framework to examine eco-innovation practices as mediating factors in the relationship between the drivers of eco-innovation and the performance of tourism and hospitality enterprises in terms of five-star hotels and travel agencies in Egypt. Consequently, this research contributes to the literature related to tourism and hospitality management through highlighting the mediating effect of eco-innovation practices on the relationship between the drivers of eco-innovation and the performance of tourism and hospitality enterprises.

REVISITED CULTURAL HERITAGE & ARCHITECTURAL HERITAGE PREFERENCES TO LEVERAGE SUSTAINABLE TOURISM PERFORMANCE: EMPIRICAL RESEARCH ON INDONESIA WORLD HERITAGE SITES

Present study investigated the local benevolence uniqueness (LBU) and Aesthetical Environmental Look (AEL) on Sustainable Tourism Performance (STP) mediated by Revisited Cultural Heritage Value (RCHV) & Architectural Heritage Preferences (AHP. Data was gathering through survey with questionnaires based from January to June 2022, also questionnaires were distributed to email as well as other social media platform with google forms. Data collection is gained from the domestics’ tourists who have made traveling more than twice and visiting cultural heritage sites. 500 questionnaires were sent and 400 were returned and 383 could be used for further analysis. with non-purposive sampling and purposive sampling technique, respondents should have made traveling). Structural Equation Modeling (SEM) with AMOS 22 was deployed to analyze data. Statistical outputs demonstrated the research findings showing all the proposed hypotheses have significant impact on sustain tourism performance.

Segmenting and predicting prosocial behaviours among tourists: a latent class approach

ABSTRACT In building sustainable post-pandemic destinations, it is critical to understand the typologies of tourists’ prosocial behaviours. Consequently, this study innovatively applied a latent class cluster analysis to segment the prosocial behaviours of 403 Macau tourists. Three ordered discrete segments were derived based on consistent tourists’ probabilities of performing prosocial behaviours on the trip namely: the Self-centred, the Intermediate, and the Philanthropist. The associated ordered logistic regression predicting the segments revealed that relative to the Self-centred, the Intermediate and the Philanthropist are more likely to face death terror, are sociable – seek vacation friends – and believe in cultural and heritage conservation. Not only does this research expand the theoretical application of Terror Management Theory, the Scrooge effect, and the self-esteem concept, it contributes to prosocial alternative tourism with novel destination management implications for marketing and promoting prosocial tourism performance.

Do Travel and Tourism Competitiveness determine International Tourism Inbound Receipts? A Quantile Regression Model for 125 Countries

Tourism is one of the sectors of the economy most affected by the situation caused by the spread of COVID-19. For the re-growth of international tourism competitiveness, it is important to know the main determinants affecting tourism performance, specifically international tourism inbound receipts (ITIR). This paper aims to find out whether a country's ITIR is determined by travel and tourism gross domestic product (GDP) and travel and tourism competitiveness measured by the Travel and Tourism Competitiveness Index (TTCI). The data was obtained from the Travel and Tourism Competitiveness Report from 2019. The proposed new model for 125 countries is specific because we consider conditional quantiles of the dependent variable. The results of a quantile regression determined that individual percentiles of the ITIR are more affected by travel and tourism GDP and TTCI than other percentiles of the ITIR, which was then reflected in the changes of regression coefficients. Considering the findings of this paper, it is possible to implement competitive destination policy not only for the specific geographical cluster, as in the existing literature, but also for groups of countries created according to the affiliation to selected quantiles. This study significantly contributes to the theory and empirical evidence of the influence of tourism competitiveness when modeling tourism performance. Moreover, even though existing studies encourage quantile regression usage in tourism research, this paper appears to be original in determining the variables entering the analysis (ITIR, TTCI, travel, and tourism GDP).

Model Evaluasi Strategi Wisata Lontar Sewu Dalam Meningkatkan Citra Destinasi

Background – The development of a tourist village can improve welfare and preserve local cultural and customary values. Lontar Sewu Tourism is a tourism village in Gresik district with a uniqueness in the many step trees called lontar which are created with playing and learning arenas. However, currently lontar sewu tourism is faced with competition between natural and
 artificial tourism in Gresik, especially those that require control and evaluation to increase competitiveness.
 Aim – To evaluate the Lontar Sewu Tourism strategy in enhancing the image of the destination.
 Design / Methodology / Approach – This study uses qualitative methods. The research location used as the research location is Gresik Regency. The site in this research is Lontar Sewu Tourism, located in Hendrosari Village, Gresik Regency. Primary data in this study were taken from interviews and observations of 13 informants consisting of 3 managers and 10 consumers or visitors to the lontar sewu tour. Data collection techniques used in this study were interviews and questionnaires. Data analysis techniques use content analysis, content analysis and matrix as instruments. The matrices used for strategy evaluation tools are Internal Factor Evaluation (IFE), External Factor Evaluation (EFE), Internal-External (IE) and Balance Score Card (BSC).
 Findings – The current condition of Lontar Sewu Tourism has an IFE score of 3.57 and an EFE score of 3.05. This indicates a strong position in the competition, so that the IE matrix is in quadrant I, namely growing and developing. In the evaluation using the Balance Scorecard, it is known based on 5 perspectives namely: customers, employees, business processes, business ethics and social responsibility, currently the performance of lontar sewu tourism is quite good, but there is no balance yet because it has not been able to display strategic goals from a financial perspective linked from a customer perspective. The image of the Lontar Sewu Tourism destination is currently still quite good, so it needs development referring to the results of the Balance Scorecard. This finding aligns the strategic manager's that strategy evaluation is very important for organizational well-being; timely evaluation can alert management of problems or potential problems before a situation becomes critical.
 Conclusion - Lontar Sewu Tourism has tourism potential that will continue to grow, however, there is a need for synergy between the financial perspective and the customer in the Balance Scorecard.
 Research Implication – The results of this study can be used as a reference regarding the practice of strategic management studies and marketing management related to competition in the tourism business and tourism villages in particular.
 Limitations – Research is limited to financial data owned by strategic managers, so that the evaluation of the Balance Scorecard related to the financial perspective cannot be displayed because there is no data regarding Return of Equity (ROE).