Automation and computers could improve the profitability of a manufacturing organization. While automation is primarily used to perform physical manufacturing tasks, computers are used for both information-type tasks and physical manufacturing tasks. If the manufacturing operations and personnel, as well as the flow of information, material, and energy, could be integrated to perform well-planned sequences of tasks to manufacture families of products in cells, the rewards would be enhanced profitability, quality, and safety. Such an integration is generally termed “computer-integrated manufacturing” (CIM). This paper summarizes a survey designed to determine the current and future service/training needs in CIM-related technologies of Florida manufacturing industries. It also identifies a role for a technology transfer center in offering training/technical services in CIM or related technologies to these companies.