Technology Organization Environment Research Articles

Empirical insights into business intelligence adoption and decision-making performance during the digital transformation era: Extending the TOE model in the Jordanian banking sector

Organisations have been increasingly adopting decision support and business intelligence (BI). However, there is still considerable academic interest in comprehending the factors that influence the decisions to embrace such technologies. Moreover, the use of BI in developing countries, like Jordan, is remain at an early stage. This study examines the factors that impact the adoption of BI in the banking sector. This research also examines at the impact of BI adoption on decision-making performance in Jordan commerce banks. A conceptual framework was formulated as an extension of the Technology-Organization-Environment (TOE) framework to determine how technological, organizational and environmental factors influence the adoption of business intelligence (BI) in the banking sector. An empirical analysis was conducted with a sample of employees working for Jordanian commercial banks. Hypotheses were analysed through partial least squares structural equation modeling (PLS-SEM) using 251 responses that were obtained from respondents using an administered a questionnaire. The outcomes display a significant positive relationship between the TOE factors and the adoption of BI, which emphasizes their criticality as far as shaping BI adoption in commercial banks is concerned. However, it could be noted that organisational readiness related to one of the organisation’s factors has not been found to affect BI adoption. This suggests that further scrutiny is required on specific organisational aspects that can impact on BI adoption in banking environments. Moreover, the study revealed that the adoption of BI greatly improves decision-making performance. These findings highlight the importance of the Jordanian banking sector embracing a complete approach that incorporates cutting-edge technology solutions, a conducive organisational culture, and adaptability in order to maximise the adoption and use of BI. This report provides significant insights for banks aiming to improve their adoption of BI and perform informed and data based decisions in the continually evolving banking sector. The study provides numerous theoretical and practical contributions, acknowledges its limitations, and offers possibilities for future research.

EXPLORING DIGITAL MARKETING ADOPTION DYNAMICS IN PAKISTANI STARTUPS THROUGH THE TECHNOLOGY-ORGANIZATION-ENVIRONMENT (TOE) FRAMEWORK

This study investigates the factors involved in digital marketing adoption among small and medium startups (SMSs) in Pakistan using the Technology-Organization-Environment (TOE) framework. Data were collected through an online survey from 409 startups based in Karachi, Pakistan, and structural equation modeling (SEM) was used for analysis. Results indicate SMSs prioritize internal capabilities and resources for digital marketing adoption over external factors. Key factors identified in digital marketing adoption include technology knowledge, compatibility and cost while the effect of technology complexity was found to be insignificant. Top management support and digital marketing orientation were also crucial, highlighting the importance of strategic leadership and a focused digital approach. These findings highlight the distinct characteristics of SMSs compared to established SMEs, providing insights for developing targeted strategies and regulations to support the startup ecosystem. The research contributes to understanding the unique challenges and factors influencing digital marketing adoption in startups, paving the way for better and effective support mechanisms.

Assessing the Impact of Innovation Processes on Electronic Systems Technology Adoption

Objectives: This study aims to explore the adoption of electronic health records (EHRs) in the Australian private healthcare sector by integrating three prominent innovation models, namely the Technology Acceptance Model (TAM), the Diffusion of Innovation (DOI) model, and the Technology-Organization-Environment (TOE) framework. The objective of the study is to understand how these combined models might better inform the EHR adoption process and identify the key factors influencing successful implementation. Methods/Analysis: An exploratory qualitative research design employing a phenomenological approach was utilized to investigate the research. Data were collected through semi-structured interviews with senior managers at a private hospital in South-East Queensland. Purposive sampling was employed to select participants, ensuring representation from key decision-makers involved in the EHRs planning process. Thematic analysis, guided by the reflexive thematic analysis (RTA) approach of Braun and Clarke, was used to analyze the data and derive insights into the factors influencing EHRs adoption. Findings: Key findings indicate that perceived usefulness and job relevance (from TAM), innovation attributes and communication channels (from DOI), and technological, organizational, and environmental contexts (from TOE) are critical elements for successful EHRs implementation. The study also highlights the importance of user engagement, comprehensive training, leadership support, and financial resources. Novelty/Improvement: This study offers a novel contribution by integrating the TAM, DOI, and TOE models to provide a more holistic understanding of EHRs adoption in the private healthcare sector. It also introduces the concept of time as a critical innovation artefact, highlighting its significance in the adoption process. Doi: 10.28991/ESJ-2024-08-05-02 Full Text: PDF

Exploring the Link Between Social Media Adoption and Saudi Arabia SME’s Sustainable Performance: The Moderating Role of COVID-19

Small and medium-sized enterprises (SMEs) use social media to communicate effectively with stakeholders. However, little is known about the influence wielded by social media adoption on sustainable performance during COVID-19. Based on the technology–organization–environment (TOE) framework, our study developed an integrated model to explore the factors affecting social media adoption and its effect on sustainable performance in SMEs in the Saudi Arabian context. The quantitative method of a survey was used to collect data from SMEs owner-managers and CEOs. Partial least square was used to analyze data collected from 609 respondents. The findings revealed that environmental factors (i.e., the intensity of the competition, competitive pressure, and the bandwagon effect), technological factors (i.e., relative advantages and compatibility), and organizational factors have been the key drivers of social media adoption in SMEs during COVID-19. It also indicated that social media adoption is a key predictor of social, environmental, and economic sustainability. This study provides SMEs with meaningful implications about ways of fostering sustainable performance.

The role of institutional innovation and artificial intelligence in the corporate eco-innovation - a case study of high-tech enterprises in Liaoning province of China

This research investigates the intricate interplay of institutional factors and technological adoption in the context of corporate ecological innovation. Grounded in the New Institutionalism Theory and the Technology-Organization-Environment (TOE) framework, the study explores how formal and informal institutional innovations shape the behavior and capabilities of companies engaged in ecological innovation in Liaoning Province, China. Furthermore, the research examines the role of Artificial Intelligence (AI) in promoting ecological innovation. The study classifies AI into three categories: data analytics and predictive AI, automation and intelligent production AI, and customer service and user experience AI. These dimensions are investigated in terms of their influence on ecological innovation, revealing how each element contributes to enhancing companies' capabilities in addressing ecological challenges. The research proposes hypotheses regarding the positive influence of these AI dimensions on ecological innovation outcomes. The findings from this research contribute to the education of the intricate dynamics between institutional innovations, technological adoption, and corporate ecological innovation. The insights garnered are crucial for policymakers, businesses, and researchers striving to cultivate sustainable practices and innovation in ’the contemporary economic and environmental milieu.

What helps Agile remote teams to be successful in developing software? Empirical evidence

Software development firms have specific goals but today's dynamic business environment, especially regarding the use of remote teams, presents great challenges due to uncertainties and multiple risks. This study investigates the facilitators of the success of Agile software development projects delivered by remote teams. We employ a conceptual research model founded on the technology-organization-environment (TOE) framework. The study contributes to the literature by exploring how remote teams affect the success of Agile software development projects. Partial least squares structural equation modeling (PLS-SEM) analysis of the data collected from 198 IT professionals revealed that perceived pressure from government, job performance, and team satisfaction are significant in explaining these projects’ success.

Annual general meeting (AGM) in the digital era: Where do Italian companies stand?

Digital transformation has emerged as a crucial driver for businesses to thrive in today's dynamic landscape. This process has accelerated due to the widespread impact of the COVID-19 pandemic, compelling companies to reshape their corpo-rate governance structures and mechanisms, including the format of annual gen-eral meetings (AGMs). In light of these developments, this study aims to explore how technological, organizational, and environmental factors influence the adop-tion and implementation of virtual AGMs among companies, using the theoretical lens of the technology-organization-environment (TOE) framework. To achieve this, the study adopts a qualitative approach to examine the factors underlying the digital transformation of shareholder meetings in Italy. Specifically, the research conducts an inductive content analysis of AGM minutes from Italian companies listed on the FTSE-MIB, covering the years 2019, 2020, 2021, and 2022. The evidence indicates that virtual AGMs among Italian listed companies are not widespread. During the COVID-19 pandemic, Italian firms avoided conducting virtual AGMs due to technological, organizational, and environmental factors, and most have no immediate plans to implement online meetings. Consequently, the pandemic has not driven AGM innovation in the Italian context. This evidence contributes to the literature on virtual shareholder meetings and provides insights for future research into companies' perspectives on this theme.

A Systematic Review of Organizational Resilience Through Digital Technology Adoption: Trends and Insights in a Decade

Numerous organizations have been compelled to adopt new ways of managing work and the environment because of the pandemic. Understanding the resilience dynamics during the adoption of digital technology is more important than ever considering challenges like terrorism, economic recessions, mass migration, cyberattacks, and a variety of other socio-political and economic trends. Reviewing publications that examine the connection between digital technologies and organizational resilience from 2014 to 2024 is the goal of this project. The PRISMA approach was used to conduct a systematic review. 47 relevant papers were found as a consequence of this, most of which came from the Scopus database. This implies that academics are engaged in the subject. The papers consistently cited the diffusion of innovation (DOI) theory and the technology-organization-environment (TOE) framework, with a bias towards quantitative research methods. Five major themes emerge from the analysis: digital transformation, organizational resilience, business performance, innovation, and adoption of digital technology. By providing new perspectives, the study closes gaps in the literature. It was believed that the Journal of Technological Forecasting and Social Change was a valuable source of information on studies on digital adoption. Based on the results, the report offers recommendations and points up directions for future research to increase organizational resilience by utilizing digital technology. Organizations may leverage digital technology to effectively overcome obstacles and prosper in a constantly changing landscape by implementing these suggested practices.

Enhancing readiness degree for Industrial Internet of Things adoption in manufacturing enterprises: An integrated Pythagorean fuzzy approach

This study proposes a hybrid multi-criteria decision-making (MCDM) methodology designed to enhance the readiness for adopting the Industrial Internet of Things (IIoT) in manufacturing enterprises. The Pythagorean fuzzy approach is employed to address uncertainty and imprecision throughout decision-making processes. The development framework in this study incorporates TOE (Technology-Organization-Environment) and HOT fit (Human-Organization-Technology) to pinpoint barriers to IIoT adoption. Additionally, a triple helix model (THM) emphasizing on the synergy among university-industry-government is utilized to formulate pragmatic strategies. The agro-food processing industry in Thailand is used as a case study. In this study, even barriers are identified and validated through the Delphi method. The SWARA (Step-wise Weight Assessment Ratio Analysis) method determines the importance weights of these barriers, revealing “lack of digital culture”, “lack of knowledge and expertise,” and “job displacement concerns” as the three most critical barriers. The COBRA (COmprehensive Distance Based Ranking) method is employed to prioritize pragmatic strategies under THM, indicating that the role of the university in enhancing human capital capabilities is the most important, followed by the government's roles in enabling national ICT infrastructures and offering investment incentives as the second and third pragmatic strategies, respectively. A sensitivity analysis validates the proposed framework's reliability and robustness. The study's findings emphasize the potential of this integrated framework to guide future research endeavors among scholars and academicians across diverse industries beyond agri-food processing.

What drives the development of digital rural life in China?

Background and objectiveEmpowering rural life through digital technology reflects the collective aspirations of millions of farmers striving for a better quality of life. Ensuring that the benefits of digital advancements reach every corner of the population is a crucial and inevitable choice. To expedite the establishment of an inclusive digital life for all citizens, the Chinese government has exerted substantial efforts by positioning the development of digital villages as a national strategy. Through comprehensive initiatives in digital village construction, facilitating the extension of "Internet+" services such as education, healthcare, transportation, and entertainment to rural areas. 24-hour digital village libraries, smart health stations, intelligent homes, facial recognition payments, unmanned supermarkets, and a variety of digitized, networked, and intelligent lifestyle applications are increasingly prevalent in Chinese rural regions. The digital gap between urban and rural areas in China is gradually diminishing, and the ongoing evolution of rural digital lifestyles paints a picturesque picture of an enhanced rural life. This study endeavors to provide a meticulous analysis of the digital landscape in Chinese villages, seeking to unravel the intricacies behind the swift development of rural digital life. MethodsUsing the top 100 counties in China's 2020 Rural Life Digitization Index ranking as case studies, this research collected the necessary data through industry research reports and official statistical sources. To begin with, based on the Technology-Organization-Environment (TOE) analysis framework, variables such as digital infrastructure, government policy support, funds are put into utilization, digital economy level, and farmer digital literacy were identified. The fuzzy set qualitative comparative analysis (fsQCA) method was then employed to recognize the influencing factors of rural digital life and combinations of condition variables. Subsequently, utilizing the system dynamics methodology, the relationships between factors were analyzed, simulating changes in rural digital life development to gain a deeper understanding of the key elements affecting rural digital life. Sensitivity analysis was conducted to further reveal the extent of influence of these key elements on rural digital life. ResultsThe fuzzy set qualitative comparative analysis reveals that the evolution of rural digital life in China is a complex outcome influenced by the simultaneous interplay of multiple factors. It demonstrates a pattern of diverse combinations and parallel pathways encompassing various variables. Among these configurations, six paths stand out with the highest coverage. These six paths can be further classified into three modes of rural digital life development in China: environment-empowered type, organization-pushed type, and compound-driven type. Further dissection of causal combinations through a system dynamics model unveils that the progression of rural digital life is intricately linked to key factors such as information infrastructure, policy intensity, and digital learning and development. Over time, there is a discernible upward trajectory in the level of rural digital life, characterized by an accelerating pace of improvement. The influence of policy intensity on rural digital life surpasses that of information infrastructure and digital learning and development, indicating that policy intensity exerts the most significant impact overall. ConclusionThe evolution of rural digital life in China is a complex, long-term process propelled by a combination of multiple factors. China's experience demonstrates that achieving high-level development in rural digital life demands attention not only to the synergistic interplay of various factors but also a strategic focus on leveraging specific key elements. This entails skillfully integrating diverse factors and identifying pivotal areas to maximize the impact of relevant conditions to the greatest extent possible.

Technological, organisational and environmental drivers of sustainability in hotels

Purpose: This study aims to analyse the position of 155 hotel managers in Africa and Asia about implementing sustainability practices (SP) focussing their competitive advantage (CA). Sustainability practices and CA are explained through the technology-organisation-environment (TOE) framework within the hospitality, tourism and travel industries.Design/methodology/approach: The Structural Equation Model based on Partial Least Squares (SEM-PLS) methodology was applied to hotels in African countries, including South Africa, as well as Asia. Six variables were analysed in order to study the impact of SP in CA.Findings/results: Findings imply that technological advancements, organisational commitments and environmental considerations collectively foster robust SP in emerging economies. The adoption of eco-friendly technologies (TS), the integration of sustainable policies (OS) and adherence to environmental regulations (ES) collectively contribute to the sustainability goals of hotels.Practical implications: The study reveals that hotels in emerging markets should strategically emphasise the TOE framework to enhance SP and CA. Investing in advanced technologies, implementing effective organisational practices and adhering to environmental standards significantly improve sustainability performance.Originality/value: While the TOE model has been extensively studied across various industries, limited research has explored its application in tourism. This study uniquely investigates how SP can enhance CA in the tourism sector through comparative analysis.

Adoption Intention of Blockchain Technologies for Sustainable Supply Chain Management in Indian MSMEs

This study explores the determinants of the intention to adopt blockchain technology for sustainable supply chain management in Indian micro, small, and medium enterprises. Different from existing studies that advocate the use of socio-technical theory for blockchain technologies, we develop a new theoretical framework, called “SOS,” based on a review of the existing literature. This is an adaptation of the technology–organization–environment framework that examines the measures and scales from socio-technical, organizational, and sustainability contexts. We use ADANCO 2.3.2 for variance-based structural equation modeling. The results show that two of the nine hypotheses are negatively significant, while the rest are positive. In our context, social sustainability and computer self-efficacy are strongly negatively significant for the adoption intention of blockchain technology in our context. Software quality and environmental sustainability are strongly positively significant. Meanwhile, collaboration, economic sustainability, and relative advantage mediated by experience are positively significant. Our study contributes to the literature by offering a new theoretical framework, fresh insights from the Indian industry, and several recommendations to practitioners.

Readiness of big health data analytics by technology-organization-environment (TOE) framework in Ethiopian health sectors

BackgroundBig health data is a large and complex dataset that the health sector has collected and stored continuously to generate healthcare evidence for intervening the future healthcare uncertainty. However, data use for decision-making practices has been significantly low in developing countries, especially in Ethiopia. Hence, it is critical to ascertain which elements influence the health sector's decision to adopt big health data analytics in health sectors. The aim of this study was to identify the level of readiness for big health data analytics and its associated factors in healthcare sectors. MethodsA cross-sectional study design was conducted among 845 target employees using the structural equation modeling approach by using technological, organizational, and environmental (TOE) frameworks. The target population of the study was health sector managers, directors, team leaders, healthcare planning officers, ICT/IT managers, and health professionals. For data analysis, exploratory factor analysis using SPSS 20.0 and structural equation modeling using AMOS software were used. Result58.85 % of the study participants had big health data analytics readiness. Complexity (CX), Top management support (TMS), training (TR) and government law policies and legislation (GLAL) and government IT policies (GITP) had positive direct effect, compatibility (CT), and optimism (OP) had negative direct effect on BD readiness (BDR) ConclusionThe technological, organizational, and environmental factors significantly contributed to big health data readiness in the healthcare sector. The Complexity, compatibility, optimism, Top management support, training (TR) and government law and IT policies (GITP) had effect on big health data analytics readiness. Formulating efficient reform in healthcare sectors, especially for evidence-based decision-making and jointly working with stakeholders will be more relevant for effective implementation of big health data analytics in healthcare sectors.

Adopsi Teknologi Sistem Cad/Cam Pada Industri Tekstil Dan Garmen

Industry of textile and garment is one of the national priorities, but the industrial growth slowing down, this is due to the condition of an old machine. In industry of textile and garment, techgnology CAD/CAM system is relative new technology and has been provided by the vendors CAD/CAM systems, however the adoption rate is still low. Therefore, it is necessary to measure the extent of the influence from the factors that influence adoption technology CAD/CAM systems. This study aims to identification factors that affect the adoption technology CAD/CAM systems and develop a model CAD/CAM systems adoption. This model was developed from basic models the technology organization environment (TOE) framework and individual context. Ten hypotheses were develop in this study and data processing use method Partial Least Square (PLS) with software Smart PLS 4.0 Survey was conducted using questionnaires, successfully raised as much as 94 respondent from large textile and garment companies. Results of this research are proofing factors positive effect to adoption technology CAD/CAM systems are Relative Advantage, Compability, Complexity, Cost, Top Management Support, Technical Skill, Export Orientation, External Pressure, External Support and CEO’s or CIO’s Knowledge Level.

Measuring Hotel Financial and Non-Financial Performance in Thailand: The Application of Technology-Organization-Environment (TOE) Framework

Guided by the Technology-Organization-Environment (TOE) framework, the current study aims to test the impacts of organizational factors, technological factors, and environmental factors on the financial and non-financial performance (or goals) of hospitality firms. Unlike several empirical studies in the past, this study attempted to compare the effects of these factors on financial and non-financial performances. The authors proposed the contributions with clearer and more specific recommendations and a greater understanding of how managers can improve and adjust their strategic plan and implementation to achieve long-term firm performance. The data analysis was structural equation modeling. Prior to the data analysis, reliability and validity tests were conducted to certify the quality of the data. After screening the data carefully, based on 350 hospitality firms in Thailand, including 3–5-star hotels in Thailand representing all parts of the country, the results indicated that organizational factors and technological factors had significant effects on both financial and non-financial performance. The environmental factor demonstrated no significant effect on financial and non-financial performance. Moreover, for the theoretical contribution, this study provided empirical research by applying the TOE framework in the context of the hospitality industry, presenting that organizational factors and technological factors had significant impacts on the firm performance. Discussion with the past literature provided deeper insights into the findings. Research conclusions and practical recommendations were also provided.

Adoption of mobile applications (apps) for information management in small agribusiness enterprises – an exploratory mixed-methods study of Farmer Producer Companies in India

Purpose Small farmers in India are collectivized and legalized as Farmer Producer Companies (FPCs) to progress in agri-food value chains as small agribusiness enterprises. FPCs are dependent on timely information for their sustainability and profitability. Mobile apps are a cost-effective form of information and communication technology. Hence, the purpose of this study is to explore the major determinants of mobile apps adoption by FPCs. Design/methodology/approach Quantitative and qualitative data are collected by administering a semi-structured questionnaire and conducting in-depth interviews with board members of 115 FPCs, with a total membership of 30,405 farmers operating in 14 districts of the state of Kerala, India. The logit model is used for quantitative analysis, while dialog mapping is used for qualitative analysis, based on an integrated technology acceptance model and technology organization environment framework. Findings Logistic regression results evidence that amongst FPC characteristics, while company size and age are significantly impacting apps adoption, there is no significant association between board size, education level, multiple commodities business or export intention of companies on apps adoption. Digital literacy and technical hands-on training for FPC board members are quintessential to facilitate mobile apps adoption. Practical implications The findings are pertinent to policymakers to earmark funds for technical handholding and digital upskilling of FPCs. The need for developing comprehensive, location-centric, farmer-friendly apps by agritech companies is evidenced. Originality/value To the best of the authors’ knowledge, this is a pioneering work in the domain of mobile apps adoption from a farmers’ agribusiness enterprise perspective in an emerging market economy using a mixed-methods approach.

Digital transformation and corporate tax avoidance: An analysis based on multiple perspectives and mechanisms.

Promoting the seamless integration of the digital economy with the real economy, mitigating the adverse impacts of widespread corporate tax avoidance, and optimizing tax governance are critical imperatives in the era of digital economy. This study examines all A-share listed companies from 2007 to 2022 as research samples. It utilizes multiple perspectives including signal theory, information asymmetry theory, and the T-O-E (Technology-Organisation-Environment) framework to investigate the primary impacts of digital transformation on corporate tax avoidance, along with the intermediate mechanisms and foundational conditions that influence its effectiveness. After conducting both theoretical and empirical analyses, this paper presents the following conclusions. (1) The implementation of digital transformation significantly reduces corporate tax avoidance, a conclusion supported by rigorous robustness tests. Moreover, digital transformation enhances corporate productivity through the suppression of tax avoidance. (2) Digital transformation diminishes corporate tax avoidance through enhanced innovation and efficiency in resource allocation (technology level), improved quality of internal controls (organization level), and decreased industry competition (environment level). (3) The impact of digital transformation in reducing tax avoidance is significantly greater for enterprises in their growth phase, experiencing lower financing constraints, particularly those situated in the central and western regions. (4) Lower business risk is essential for maximizing the effectiveness of digital transformation and reducing corporate tax avoidance. This is crucial for governments seeking to improve tax administration, guide market and regional development, and enhance the impact of corporate digital transformation on mitigating tax avoidance.

Adopting AI Advertising Creative Technology in China: A Mixed Method Study Through the Technology-Organization-Environment (TOE) Framework, Perceived Value and Ethical Concerns

Artificial Intelligence (AI) is a powerful force that is reshaping and challenging the ad industry by increasing its efficiency and accountability. The industry must invent new ways to work with AI technologies. This study takes the perspective of professionals in the advertising industry and explores the key factors influencing their adoption of AI ad creative technology through quantitative survey and computational textual analysis. The findings reveal that perceived usefulness, perceived control, corporate innovativeness, and competitive pressure all have a direct impact on the adoption of AI ad creative technology, with perceived value acting as a crucial intermediary. Moreover, adoption may be tempered by industry professionals’ ethical concerns about the technology. The findings reveal nuanced views of professionals on AI in advertising, providing valuable theoretical and practical insights.

Mobilizing DevOps: exploration of DevOps adoption in mobile software development

PurposeThe purpose of this study is to investigate the factors facilitating and influencing the adoption of DevOps practices specifically tailored to mobile software development, with a focus on understanding the influence of mobile-specific requirements on DevOps integration.Design/methodology/approachThe study employs a qualitative methodology, including a literature review, exploratory case research and partial quantitative assessments through DORA metrics and survey applications. This approach, guided by the Technology-Organization-Environment (TOE) framework, prioritizes in-depth insights into the adoption of DevOps practices and explores strategies for integrating DevOps in mobile software development.FindingsThe research identifies several key themes specific to Mobile DevOps adoption, including tool integration issues, testing complexities, deployment challenges and security concerns. These findings underscore the necessity for tailored DevOps solutions that can effectively address the unique demands of mobile software development. The study also proposes actionable strategies to overcome these challenges, thereby enhancing the efficiency, quality and security of mobile applications.Practical implicationsThe insights gained from this study provide valuable guidance for practitioners in the mobile software development sector. By understanding and addressing the specific challenges of Mobile DevOps, organizations can improve their DevOps practices and achieve better outcomes in terms of project delivery speed, quality and security. For example, implementing robust testing strategies, investing in compatible tools and developing well-defined rollback procedures can significantly enhance Mobile DevOps effectiveness. Furthermore, incorporating continuous security measures and improving cross-functional collaboration can lead to more secure and efficient mobile application deployments.Social implicationsThis study offers valuable starting points for researching Mobile DevOps in real-world settings, based on insights from practical DevOps implementations in a single-case organization. Organizations can use this information to compare their own DevOps approaches with those of the studied organization, and can facilitate self-assessment and improvement.Originality/valueThis study contributes to the limited literature on Mobile DevOps adoption and proposing actionable strategies. By incorporating the TOE framework, it provides a comprehensive guide that enhances understanding and management of DevOps practices throughout the mobile application development lifecycle and offers significant value to practitioners and researchers alike.

Fuzzy synthetic evaluation of the critical drivers of UAVs’ deployment for construction in Nigeria

PurposeThe slow adoption of unmanned aerial vehicles (UAVs) in the construction industry, particularly in developing countries like Nigeria, underscores the need for a deeper understanding of the critical factors influencing their adoption. This study aims to identify these factors using the Technology-Organization-Environment (TOE) framework and address uncertainties in their prioritization through Fuzzy Synthetic Evaluation (FSE). The utility of this approach lies in its ability to provide construction organizations with actionable insights to enhance operational efficiency and competitiveness through effective UAV adoption.Design/methodology/approachA post-positivist philosophical stance was adopted, wherein quantitative data were gathered from construction professionals in Nigeria via a questionnaire survey. The collected data were analyzed using the Cronbach alpha test as a measure of internal consistency and the FSE test to synthesize critical drivers for the adoption of UAVs.FindingsThe study found that drivers related to technology and organization are the most critical drivers. This implies that variables related to technology and organization warrant a higher level of focus if UAVs are to continue gaining popularity within the construction industry. Additionally, this study identified that logistic management, construction monitoring and site surveying represent the most critical areas of UAV application within the construction industry.Practical implicationsThe emphasis on technology and organizational drivers as critical factors suggests that construction companies should prioritize investments in technology infrastructure and cultivate an organizational culture that embraces innovation. This may involve providing training to construction professionals to enhance their technological skills and fostering a leadership culture that champions technology adoption.Originality/valueThis study introduces novelty by applying the TOE framework, which has received limited attention in UAV adoption studies within construction. Additionally, the use of FSE addresses uncertainties in prioritizing critical drivers, particularly relevant in developing countries facing unique technological challenges. By assigning priority to these factors, this research lays the groundwork for a more informed and strategic approach to UAV adoption.