Sultan Mizan Zainal Abidin Research Articles

The Comparison Level of Entrepreneurial Intention and Creative Thinking Skills Among Polytechnics Students in Malaysia

The Malaysian government aims to make entrepreneurship one of the main contributors to new employment opportunities and reduce unemployment. This study aims to identify the entrepreneurship intention and creative thinking skills among polytechnic students in Malaysia. Respondents in this quantitative study consisted of students from Polytechnic Ungku Omar (PUO), Polytechnic METrO Kuala Lumpur (PMKL), Polytechnic METrO Johor Bahru (PMJB), Polytechnic Mersing Johor (PMJ), Polytechnic Melaka (PMK), Polytechnic Sultan Mizan Zainal Abidin (PSMZA), Polytechnic Merlimau Melaka (PMM), Polytechnic Banting (PBS) and Polytechnic Port Dickson (PPD). The respondents were selected using a purposive stratified random sampling method. The questionnaire consists of 36 items, namely: demographic, creative thinking skills, and entrepreneurship intention. Statistical tests used in this research include frequency, percentage, and t-test. The data were analyzed using Statistical Package for the Social Science (SPSS) version 21. Findings show that male students are more entrepreneurial and creative than female students. This research also found a significant difference between engineering and non-engineering polytechnic students in the level of entrepreneurial intention. This research concluded that exposure to an entrepreneurial career through informal training does not necessarily affect a student's tendency to venture into entrepreneurship. This study contributes that every student has creative potential. However, differences in gender and learning environment can lead to differences in students' creativity levels. Therefore, even though students have been following informal entrepreneurship training, they still do not choose a career as an entrepreneur.

Development of Arduino Basic Learning Kit in Robotics for Beginner Level Learning

This Basic Arduino Learning Kit in Robotics is developed to help someone who wants to learn the basic concepts of Arduino and its operation in the field of robotics which is becoming increasingly important in our daily lives. In this learning kit, it provides three practical works that allow students to deepen their knowledge of the Arduino Uno microcontroller in robotics step by step. In Practical Work 1, students are exposed to the experiment of lighting three LED lights with pattern of running lights and flashing lights. In Practical Work 2, students are exposed to measurement work using ultrasonic detector and displaying its reading on a computer screen and on the screen of a mobile phone with the Android operating system via a Bluetooth module. In Practical Work 3, students are shown how to build a three -wheeled prototype robot and how to control the robot using a mobile phone with the Android operating system. The effectiveness of this learning kit has been tested in a learning workshop on 21 Pre-Diploma students of the Session of June 2020 Polytechnic of Sultan Mizan Zainal Abidin and has shown very encouraging feedback.

HUBUNGAN KEMAHIRAN KOMUNIKASI INTERPERSONAL PENSYARAH DENGAN TAHAP MOTIVASI PELAJAR: KAJIAN DI JABATAN TEKNOLOGI MAKLUMAT & KOMUNIKASI, PSMZA

This study was conducted to examine the relationship between the lecturer’s verbal and non-verbal interpersonal communication skills and students' motivation level. The research instrument used in this study was a questionnaire. A set of questionnaires containing 30 question items constructed and drawn from previous studies, was used to measure the relationship. This study uses a quantitative approach in the form of a survey involving 100 students of the June 2020 session at the Department of Information and Communication Technology (JTMK), Sultan Mizan Zainal Abidin Polytechnic (PSMZA). This study is a quantitative descriptive in which a questionnaire is used to process the data received to produce a conclusion. The value of Cronbach’s Alpha coefficient for this study was 0.91. Data were analyzed using computer software through the Statistical Package for Social Science (SPSS) for Windows version 16.0 to obtain descriptive statistics such as mean scores. The results of the study found that there was a significant relationship between the non-verbal interpersonal communication skills of lecturers and the level of student motivation. The findings also show that there is no significant relationship between the level of the lecturer’s verbal interpersonal communication skills and the level of student motivation.

KESEDIAAN PELAJAR TERHADAP PROSES PENGAJARAN DAN PEMBELAJARAN (PdP) NORMA BARU DI JABATAN TEKNOLOGI MAKLUMAT & KOMUNIKASI (JTMK), POLITEKNIK SULTAN MIZAN ZAINAL ABIDIN (PSMZA)

This study looks at students' readiness for teaching and learning (T&L) of new norms in the Department of Information and Communication Technology (JTMK), Polytechnic Sultan Mizan Zainal Abidin (PSMZA). The purpose of this study is to identify the level of readiness of students' acceptance of the T & L of this new norm and the existing facilities that influence the implementation of T&L’s new norm. This study uses a quantitative method involving a sample of study consisting of 81 students from semester 3 and 4 JTMK, PSMZA, and uses a questionnaire as a research instrument. All data collected were analysed with Statistical Package Social Science 20 (SPSS 20) software. The data obtained are analysed and presented in the form of percentages and mean scores which will then be interpreted in tabular form. Overall, the results of the study show that the level of readiness of students' acceptance of the T&L of the new norm is at a moderate level. However, the availability of existing facilities that influence the implementation of learning in the new norm shows a high level.

KEBERKESANAN SMART INFOBOARD PC COMPONENTS SEBAGAI ALAT BANTU MENGAJAR AUGMENTED REALITY BAGI KURSUS PENGENALAN SISTEM KOMPUTER TERHADAP PEMBELAJARAN PELAJAR POLITEKNIK

The concept of AR has been expanded in innovative education that has the potential to turn ordinary classes into exciting experiences as there is a variety of software and hardware that can be acquired and used to produce AR applications. Computer System Introduction Course is a course offered at the Department of Information and Communication Technology, Sultan Mizan Zainal Abidin Polytechnic (PSMZA), Dungun Terengganu aims to introduce students to the basic concepts of computers, hardware, and software installation. The purpose of this study was to identify the level of students' perceptions of the use of SIPC as a teaching aid and to identify the level of effectiveness of the use of SIPC as a teaching aid in the Computer System Introduction Course. A total of 36 students were involved as respondents. Questionnaire forms were used as research instruments. The quantitative analysis method is used to describe the mean score using SPSS version 26.0. The results show that the level of students' perception of the use of SIPC as a teaching aid is at the level of high mean score range of 4.51 and the level of effectiveness of the use of SIPC as a teaching aid is also at the level of high mean score range of 4.51. Overall, the results of the study found that the level of effectiveness of SIPC innovation as augmented reality teaching aid technology for the Computer System Introduction Course among PSMZA students is at a high level. This indicates that all the items studied support that SIPC as a teaching aid is very effective.

Acceptance, Effectiveness and Relationship of Blended Learning Implementation Among Lecturers in Polytechnic Sultan Mizan Zainal Abidin

Blended learning is one of the key pedagogical approaches being used in Higher Education Institutions in Malaysia. The latest e-learning technology has obvious potential in making polytechnics more competitive at the same time capable in producing good quality graduates and ready to compete in educational services globally. The main objective of this study is to identify the level of acceptance and impact of Blended Learning among lecturers in Polytechnic Sultan Mizan Zainal Abidin. Relative and non-dependent variable factors were used to test whether the lecturers' acceptance factor determines the level of implementation of this blended learning. A survey was conducted by using a set of questionnaire to collect quantitative data involving 270 respondents representing several academic departments in the Polytechnic of Sultan Mizan Zainal Abidin (PSMZA). The data were analyzed by using Statistical Package for Social Science (SPSS) version 20.0 software to obtain percentage values, frequency and mean scores. A pilot study found that the Alpha Cronbach's alpha was 0.933 and it showed a high level of reliability for the items tested. The scope of this study focuses on the level of acceptance and impact of Blended Learning only. Overall, respondents positively accept Blended Learning as part of learning and teaching process.

Employer Satisfaction with Polytechnic Graduate: Comparison Between Industry Cluster


 The work environment is changing from time to time in line with the introduction of new technology. Industrial Revolution 4.0 (IR4.0) forces education providers to identify the characteristics of future workers' needs by the industry. To fulfill this demand, polytechnic created a close relationship with industry through conducting many programs such as dialog between industry and polytechnic, CEO@Faculty, the industry in campus and employer satisfaction study with polytechnic graduate. However, previous studies compared employer satisfaction among industry clusters are very limited. The objective of this study was to examine employer satisfaction with Politeknik Sultan Mizan Zainal Abidin (PSMZA) graduate and to compare employer satisfaction between industry clusters. A total of 112 employers from three main engineering clusters; mechanical (46%), electrical (30%) and civil (24%) involved in this study. This study used two-step analysis: Kruskal-Wallis test was used to identify differences for three industry clusters; mechanical, electrical and civil engineering and Post Hoc test performs to identify the detail differences between each cluster. The results show that employers in the mechanical engineering cluster are less satisfied with PSMZA graduates compared to employers in civil engineering clusters for computer skills in processing information. This study also found that compared to employers in the electrical engineering cluster, employers in the mechanical cluster are less satisfied with PSMZA graduates related to proficiency in the English language. In terms of entrepreneurship skills, employers in the mechanical cluster found less satisfaction with a graduate from PSMZA compared to employers in the electrical cluster. Findings from this study can be used by the department as a guide in revising their curriculum in the future.

Student’s performance factor review: engineering science course context

A mastery in Engineering Science Course is closely related to the physics subjects in schooling which involve problem solving techniques including mathematical skills. Engineering Science Course is considered difficult and complicated that need to be understood since there are many concepts to understand, especially for students who do not take science courses in school. Mastery of a course is closely linked to academic achievement that has a great impact on student achievement. Thus, a study was conducted to identify factors that influence student’s performance in the Engineering Science Course at Politeknik Sultan Mizan Zainal Abidin (PSMZA). A total of 179 respondents from four departments; Department of Civil Engineering (JKA), Department of Electrical Engineering (JKE), Department of Mechanical Engineering (JKM) and Department of Mathematical Science & Computer (JMSK) were involved in this study. The analysis of the study was done using descriptive statistics, T-test and Pearson Correlation using Statistical Package for Social Science (SPSS) version 23. Analysis of the result shows that environment was the main driving force with the mean value of 4.31 being the highest score compared to existing knowledge factors, interests, attitudes, lecturers and peers. T-test analysis also found that there was a significant relationship between attitude and gender differences. Pearson Correlation’s analysis found that the relationship between lecturers and interests was average and significant. While peers, environment and interest were strongly related, but significant. It is hoped that the findings of this study will help to provide an overview of the factors that influence student performance in the Engineering Science Course at PSMZA. This will also help JMSK to take preventive measures and improve all aspects of its efforts to improve student performance in the Engineering Science Course at PSMZA.

Acceptance, Effectiveness and Relationship of Blended Learning Implementation Among Lecturers in Polytechnic Sultan Mizan Zainal Abidin.

Purpose: This paper aims to analyze Acceptance, Effectiveness and Relationship of Blended Learning Implementation Among Lecturers in Polytechnic Sultan Mizan Zainal Abidin.
 Design/methodology/approach: The method used is statistic-descriptive and the design used is cross sectional.
 Findings: 2 hypotheses are rejected while the other is accepted.
 Research limitations/implications: Variables considered in this study are e-Learning, blended learning, innovation, teaching and online learning. with data showing 270 academic lecturers in PSMZA
 Practical implications: Results show that from the 2 hypotheses proposed.
 Originality/value: This paper is original.
 Paper type: This paper can be categorized as a case study.
 
 Keyword: e-Learning, blended learning, innovation, teaching and online learning

E-TNA identification

Electronic Training Need Analysis Identification (e-TNAi) is an application of responsive web systems developed to provide accurate and relevant data on the predictions of training needs of an organization. This system application can be accessed through a variety of devices where each staff can fill out the training requirements information everywhere. This effective method allows information to be collected centrally. The training offers are based on the field of training and staff’s choice. The staff's interest and knowledge and additional values will be linked directly to this app in ensuring the right training offers. The novelty and uniqueness of this system is from the aspect of smart identification; the system will identify the priority of which training the management needs to organize. Additionally, this method also has a good impact in which it is time-saving in the aspect of effective decision making at the organization level. In short, this application gives you the edge in the accuracy of information as well as smart, portable, flexible and cost-effective. The e-TNAi system is a system applied at Sultan Mizan Zainal Abidin Polytechnic (PSMZA). It is also very suitable to be applied and has the potential to be marketed as it can be used by all polytechnics in Malaysia. This system can also be applied to all other institutions to assist management in decision making of training priorities in future.

Attitude and motivation in spoken English

<p><em>English language proficient has currently becoming a necessary requirement in various fields of study and professions. However, most students refuse to speak in English because they are too concerned in making mistakes, lack of motivation, and low self-confidence. In learning English, attitude and motivation are very closely related. A learner with positive attitude towards learning a language has a high tendency of motivation towards it. Therefore, the main objective of the research was to investigate the correlation between the items of attitude and motivation in spoken English among semester 4 students at Politeknik Sultan Mizan Zainal Abidin (PSMZA). The methodology used was quantitative method. This study was carried out using a questionnaire consisted of 70 items adapted from Gardner’s Attitude/Motivation Test Battery (AMTB) and was distributed to 100 semester 4 students from four departments of PSMZA. The data was analyzed using SPSS. Cohen’s standard was used to evaluate the correlation coefficient, where items with 0.50 or larger were highlighted which represented a strong association. Findings had shown these students’ attitude and motivation towards spoken English had strong correlation with some of the items that helped to boost their motivation in spoken English. These findings indicated the importance of different strategies to be implemented by the English language educators to enhance students’ motivation in communicative English subjects.</em></p>

Social environment factors and its relationship with the appreciation of the character of polytechnic students

<p><em>Social environment can influence students’ moral. This study aimed to see the influence and relevance of such relationships. Social environment in this study includes parents, teachers, peers, artists, environmental institutions, communities and discipline enforcement. This quantitative study carried out against 400 student semester one Sultan Mizan Zainal Abidin Polytechnic as samples. Consists of students of Department of Electrical Engineering and Department of Mechanical Engineering. Both departments were chosen because they have student majority. The results show that social environment influential significantly against the formation of students ' moral character. The highest influence of social environment is the parent (M= 4.25, SD = 0.57), followed by teachers (M=3.97, SD = 0.61), society (M=3.81, SD = 0.60), the institutional environment (M= 3.76, SD = 0.59), discipline enforcement (M =3.74, SD = 0.73), peers (M=3.63, SD =0.62) and artists (M=2.80, SD=0.93). The findings contribute to the improvement of teaching and learning activities and development of students ' moral character in the institution as a whole.</em></p>

Language proficiency differences in second language learning anxiety

<p><em>In general, the objective of learning English language in Malaysian education system is to ensure the students can use English in their daily basis, to further study and for the workplace. The main purpose of English course in Polytechnics is to ensure the students are able to communicate effectively and confidently. Therefore, the students should be able to understand the language and use it with confident in their daily lives and for their future employment. However, most of the students are reluctant to communicate in English and many of them prefer to withdraw from participating in any English language activities. The reason for this issue might be due to the feeling of anxiety in learning the second language. Hence, this study aimed to investigate the language proficiency differences between above average and below average students with respect to language learning anxiety. There were 96 semester three students from Civil Engineering Department, Politeknik Sultan Mizan Zainal Abidin participated in this study. SPSS version 22 has been used to analyses collected data consists of a 33 item questionnaire of Foreign Language Classroom Anxiety Scale (FLCAS). The t-test has been used to determine if there was a significant difference between above average and below average students in regard of language learning anxiety. The study revealed that below average students were more anxious than above average students for all types of anxiety. However, t-test demonstrated that there was no significant difference between language learning anxiety in regard of students’ level of proficiency. Thus, several implications have been suggested in this study to help the below average students to cater language learning anxiety. One of the examples is by conducting an English Camp for the targeted students serves as an effective method to cope language learning anxiety among below average students.</em></p>

The relationship between students’ second language learning anxiety and language proficiency

Students in Malaysian Polytechnics must enrol in a second language course as one of the compulsory courses offered by the institution. There is no placement test for polytechnics students to enrol in English language class. Therefore, students with different level of proficiency are mixed together in a classroom to learn English language. Consequently, students encountered difficulties in learning the second language due to feeling of anxiety. Hence, the aim of this study was to determine the correlation between students’ language learning anxiety and their language proficiency. This study involved of 96 semester three students from Civil Engineering Department, Politeknik Sultan Mizan Zainal Abidin which have been chosen randomly. A 33 item questionnaire of Foreign Language Classroom Anxiety Scale (FLCAS) was analysed using SPSS 22. The study revealed that the students experienced moderate level of language learning anxiety. Correlations – Spearman Test was used to determine the relationship between students’ second language learning anxiety and language proficiency. Three types of anxiety was tested which are Test Anxiety, Communication Apprehension and Fear of Negative Evaluation. Correlations – Spearman Test demonstrated that only Test Anxiety showed significant relationship with students’ language proficiency. Several implications have been discussed to offer suggestions to the lecturers in dealing with students learning anxiety. Lecturers should be careful in correcting students’ error to avoid students feel humiliated. This is because students tend to feel anxious whenever lecturers correct their mistakes in the classroom. A further research should be carried out by using two approaches; qualitative and quantitative and adds more variables such as attitude and motivation towards learning a second language.

Preparation of Politechnic Sultan Mizan Zainal Abidin (PSMZA) Lecturers in Facing The Industrial Revolution Flow 4.0

Technology development can’t be denied a great role and contribution in the life. The world has undergone a technology transition through the first, second and the third revolutions. Every revolutions having its own progress and achievement. Now, the world will facing the new revolutions of the industrial revolutions 4.0, which is based on the emergence of supercomputer, smart robot, also unmanned vehicle and variety technologies. Industrial Revolution 4.0 also pushed up the mobile applications as a medium in every life and it’s an inevitable transformation. All parties need to be prepared and adapted to face the challenges of the Industrial Revolutions 4.0 to remain competent. This study aims to identify teaching methods for PSMZA lecturers in the face of the challenges of the Industrial Revolutions 4.0. The study was conducted qualitatively in the form of a document evaluation. Some previous reports were reviewed through findings from the conference and journal, identified as a literature review, data were collected and analyzed using a matrix table. Researchers suggested that polytechnic management set the strategy by increasing the training and seminars on the Industrial Revolution 4.0 and taking other effective measures to ensure that lecturers are prepared to take on the challenge. The PSMZA lecturer is advised to increase knowledge in information technology, further reading and training remain competent in the current Industrial Revolution 4.0.Â

Relationship of Secondary School Mathematics Achievement with Engineering Mathematics 2 in Polytechnics

Engineering Mathematics 2 is one of the core courses for all diploma-level engineering students in Malaysian Polytechnic. From the statistics obtained, students achievement in the Engineering Mathematics 2 course (DBM2013) is still moderate and less satisfactory. This is because the subject of Engineering Mathematics 2 is mostly related to calculus and only students who have taken Additional Mathematics subject during secondary school had a basic in the Engineering Mathematics 2. Thus, this research was developed to see the relationship and influence of Mathematics subject during secondary school level, especially Additional Mathematics with the subject of Engineering Mathematics 2 in Polytechnic. High school achievement was measured using the Sijil Pelajaran Malaysia (SPM) examination results in Additional and Modern Mathematic subjects. Meanwhile, the results in the polytechnic level were measured from the final result of the Engineering Mathematics 2 course. The research used secondary data obtained from the examination unit from 2442 students of Semester 2 of Diploma in Civil Engineering (JKA), Diploma in Electrical Engineering (JKE) and Diploma in Mechanical Engineering JKM) at Polytechnic Sultan Mizan Zainal Abidin (PSMZA). Data obtained were processed and analyzed using Microsoft Excel 2010 and Statistical Packages For Social Sciences (SPSS) version 23.0 through Easy Linear Regression Analysis. The findings from the regression analysis showed that there was a significant positive correlation between the achievement of Mathematics during secondary schools with the achievement of Engineering Mathematics 2 in polytechnics and it also proved that Additional Mathematics is one of the medium for student’s excellence in Engineering Mathematics 2 at polytechnics.

Measurement of JMSK PSMZA Lecturer Achievement Based on P & P Monitoring

Lecturer evaluation is a complex and dynamic process based on the rules set by the organization. Effective monitoring is important for the successful development of lecturers as well as improving student learning performance within an Institution. Academic excellence is often associated with teaching methods by lecturers as well as student learning styles. Generally teaching is a process of skill delivery, knowledge dissemination, forming an individual's attitudes and values. While learning can be defined as the process of acquiring information and knowledge, mastering skills and habits as well as forming attitudes and beliefs. This study was conducted to determine the effect of monitoring the teaching and learning of lecturers based on five domains assessed namely the planning of teaching and instructional, instructional, competence and professionalism of lecturers, management teaching and learning process. The purpose of this study was to measure the performance of the lecturer by identifying the domain which contributed to the excellent score for the teaching and learning process of lecturer of JMSK Polytechnic Sultan Mizan Zainal Abidin. The sample of this study was 32 lecturers of JMSK, PSMZA who taught in 4 different departments namely Department of Mechanical Engineering, Department of Electrical Engineering, Department of Civil Engineering and Department of Information and Communication Technology. Data obtained from e-sppp system and analyzed using Statistical Package for Social Science version 23.0. To determine the effectiveness of learning and teaching monitoring, the mean score distribution was taken to analyze the domain data studied. While the difference in teaching effectiveness of lecturers is seen based on the comparison of the mean score analysis by the domains evaluated for year 2016 and 2017. The effectiveness of learning and teaching monitoring will be excellent if each criterion is met and adapted by all lecturers in learning and teaching. Thus it will be a quality and excellent student. In conclusion, this study explains how teaching and learning process monitoring instruments can assist in the teaching process to measure the performance of lecturers on a regular basis. The findings from this study found that the mean score for all the domains studied from the monitoring instrument was at a high level.

Readiness of PSMZA Lecturer on The Use of Mooc Platform in Learning and Teaching

Currently, Malaysia is faced with challenges in efforts to provide a quality educational system. One of the surge in the Development Plan of Education (higher education) 2015-2025 is to ensure learning online at global level. So with this, the use of platform MOOC is one the first method was introduced as one of the approaches in learning and teaching. However the question arises whether polytechnic lecturer was ready to use online learning extensively, particularly in the process of learning and teaching. This study is intended to review the availability of committed lecturers Politeknik Sultan Mizan Zainal Abidin of the use of platform MOOC in learning and teaching. Respondents were 153 lecturers in PSMZA and it has been selected at random. The instruments used are a set of survey questions. The findings indicate the availability of lecturers PSMZA will against the use of platform MOOC in learning and teaching are not influenced by gender. The mean score for female lecturers was 2.83 compared mean score men namely 2.57 and this shows women more ready against the use of platform MOOC. The mean score for aspects of female lecturers obstacles higher than male lecturers. This suggests that female lecturers more willing to use MOOC in learning and teaching although there are some aspects which have become obstacles. Someone who had the expectation of high availability using MOOC are less face obstacles while using MOOC in learning and teaching sessions. Coefficient of correlation variables obstacles in the use of MOOC and graduate readiness against MOOC is very weak with the value of the coefficient of correlation of -0.078. It is mean that female lecturers more willing to use MOOC in learning and teaching although there are some aspects which have become obstacles. Therefore clearly showed the use of MOOC among the lecturers PSMZA will provide positive indicators and should be polished to ensure the integration of technology in education achieved towards helping towards the Industrial Revolution 4.0.

Impact of Community Service Activities on the Soft Skills Development of Polytechnic Engineering Students Sultan Mizan Zainal Abidin

Community service activities are one of the activities most recently announced by all communities, government and private institutions as well as higher education centers. This activity has a positive impact on all societies, individuals and students involved in their success. Among the significant impacts of the students involved in this activity is to enhance the generic skills development of the team in terms of teamwork and problem solving skills in any field. In this study, the data were collected using a questionnaire distributed to 217 Electrical Engineering students from two to four semester at Sultan Mizan Zainal Abidin Polytechnic (PSMZA) to obtain information about the impact of teamwork and problem solving skills. The raw data obtained was processed using the SPSS version 23 software and used the Likert scale 4 for each question chosen. Data analysis showed that the mean value of the impact of community service activities on teamwork skills was 3.26 and problem solving skills (3.68) where it was stand in high level for two to four semester electrical engineering students. The results of the t-test experiments found that there was no significant difference between male and female students on the impact of community activities on the components of teamwork skills where p> 0.05 and there is little difference between male and female students for problem solving skills where p <0.05. It is thus envisaged that this community service activity is crucial to be applied to all polytechnic students as a condition of awarding diploma and in line with the requirement of the National Education Philosophy to produce individuals who are intellectually, spiritually, emotionally and physically balanced.

Human Development from Concept "Soft Skills" Communication

The program and planning as well as the transformation of human development in education at the Ministry of Higher Education Malaysia are aimed at producing a workforce capable of competitiveness and quality. This transformation aims to meet the demands and needs of human resources in addition to produce disciplined graduates, supporting the national aspirations and noble character. In the concept of "soft skills", communication is an essential element of self-development, generating knowledge, and competency. Therefore applying communication skills is needed, especially in the context of interpersonal, writing, presentation, training and consulting. To strengthen communication skills, more comprehensive and intensive approach are applied in polishing soft skills performance when planning, organizing, leadership or controlling. In this regard, human resource management dominates the careful planning and maximizes energy to be applied towards achieving a systematic and efficient communication skills and expertise in order to improve the quality of life and to protect the well-being of mankind. In order to realize this study, various metadological methods have been highlighted for intensive them is to distribute questionnaires to students of IPS who are currently undergoing the PUB2014 module, Human Development, adapting the theory learned by exposing the students IPS2-S1 to Demong Beach Resort Besut, Terengganu and students of IPS2-S2 went to the Woman's Welfare Association and Poverty Permata Al-Insyirah, Kuantan. Students were also given assignments and present the findings of the theory that have been learned and applied through "oral presentation" and using the IBM SPSS Statistics version 23 instrument to analyze the distributed questionnaire data. The findings of human development studies from the concept of "soft skills" find that human resource development is regarded as a lubricant as well as a generator within an organization also a catalyst for changes in human resource behavior within the organization, especially the students of IPS2-S1 and IPS2-S2 in Politeknik Sultan Mizan Zainal Abidin (PSMZA). This is because IPS students have developed effective and productive communication skills for orphans and their environment.