Strategic Information Research Articles

Effect of intellectual capital on organizational performance in the Indonesian SOEs and subsidiaries: roles of open innovation and organizational inertia

PurposeThis study aims to investigate the direct effect of intellectual capital on the organizational performance of Indonesian state-owned enterprises (SOEs) and their subsidiaries. Furthermore, it also examines whether the relationship is mediated by open innovation and moderated by organizational inertia.Design/methodology/approachThis study is designed as quantitative research. A survey method is employed to collect data by distributing questionnaires to the upper-level managers of the SOEs and their subsidiaries. A total of 293 questionnaires were distributed to the respondents, and 97 responses were obtained for further analysis. The partial least square structural equation modeling (PLS-SEM) is used to test the hypotheses. A mediation-moderation research framework is employed.FindingsThe results show that intellectual capital has a positive effect on organizational performance. Further results also demonstrate that open innovation mediates the intellectual capital–organizational performance relationship and organizational inertia moderates the intellectual capital–organizational performance relationship. Theoretically, the findings contribute to the resource-based view (RBV) and knowledge-based view (KBV) by providing empirical evidence of the importance of distinctive internal resources in achieving superior organizational performance. Practically, the findings provide strategic information for managers that they should properly manage intellectual capital, open innovation and organizational inertia because of their effects on organizational performance.Originality/valueFirst, this study addresses the previous research gaps by confirming that intellectual capital has a positive effect on organizational performance in the research setting of an emerging market. Second, by using a mediation research framework, this study shows that open innovation mediates the relationship between intellectual capital and organizational performance. Third, by using a moderating research framework, this study also reveals that organizational inertia weakens the relationship between intellectual capital and organizational performance. Those associations are rarely researched.

Prospects for United Nations Strategic Intelligence

This article analyzes the prospects for strategic intelligence at the United Nations (UN) Secretariat within the framework of the Peacekeeping-Intelligence (PKI) policy that was first published in 2017. It addresses the question of the extent to which the current mechanisms are adequate to meet the strategic intelligence needs of the UN. The article first provides an overview of the strategic information and analysis entities at the UN headquarters (UNHQ) and how they interface with the PKI processes in the field missions. Second, it examines the strategic management of PKI systems and organization at the mission level through the framework of the Mission Peacekeeping-Intelligence Coordination Mechanism (MICM). The analysis of UNHQ analytical entities shows a disparate network that is not synchronized into a coherent system. The mechanisms are further undermined by inherent bureaucratic and institutional flaws. While the MICM has provided a firm basis for developing a strategic PKI framework at the mission level, its application needs time to be tested by events. The article argues that, although the UN has made significant strides in developing the PKI framework, the current structures both at UNHQ and the mission level require specific adaptations to enhance the utility of the mechanisms.

The Role of Intelligence in Mitigating the Risk of Social Conflict Disasters in the 2019 Elections

This study explores the critical role of intelligence in mitigating the potential risks of social conflict disasters during the 2019 elections in Indonesia. In the context of democratic processes, elections serve as a pivotal juncture where societal tensions can escalate, leading to potential conflicts and upheavals. This research investigates how intelligence, encompassing strategic information gathering, analysis, and dissemination, can contribute to the prevention and management of such risks. By delving into the proactive measures taken by intelligence agencies this study aims to unveil the ways in which timely and accurate information can shape policies and interventions aimed at averting social conflict disasters. Findings from this research contribute to the broader discourse on the nexus between intelligence, political stability, and conflict prevention. The insights gleaned may inform future electoral strategies and enhance the effective ess of intelligence-led initiatives in safeguarding democratic processes from the destabilizing forces of social conflict. Ultimately, this study underscores the imperative for a holistic and collaborative approach in harnessing the power of intelligence to foster resilient and peaceful democratic societies.

Analyst coverage and innovation information manipulation: evidence from listed companies in China

ABSTRACT This study examines the impact of analyst coverage on the strategic innovation information disclosure behaviour of Chinese A-share listed companies from 2011 to 2022. The findings suggest that firms with higher analysts coverage are more likely to manipulate their innovation information, especially positive innovation information manipulation (IIM), during the annual report disclosure process. Heterogeneity analysis suggests that the promotion effect is stronger in firms with high analyst ratings.

Low-Fidelity Prototype of a Sensor-Dependent Interaction Platform: Formative Evaluation With Informal Caregivers of Older Adults With Cognitive Impairment.

Unobtrusive sensing technologies developed for monitoring deviant behaviors in older adult care require integration with an interaction platform to facilitate the flow of information between older adults and their caregivers. However, the continuous monitoring capabilities generate a considerable amount of data that must be interpreted, filtered, and personalized before being communicated to the informal caregivers based on their specific care needs and requirements. For the effective implementation of unobtrusive sensing solutions (USSs) in the care of older adults with cognitive impairment, we aimed to explore the expectations and preconditions regarding the implementation of USSs from the perspective of informal caregivers. Subsequently, we designed and evaluated a low-fidelity prototype of an interaction platform for its conceptual workflow and usability, incorporating persuasive system design features based on the needs and requirements of informal caregivers. Overall, 6 informal caregivers of older adults with cognitive impairment living alone participated in this qualitative interview study. We explored the expectation and preconditions regarding implementation through open-ended questions and conducted a formative evaluation (usability study with a think-aloud approach) to evaluate the conceptual workflow and used persuasive system design features in the interaction platform. Overall, a combination of inductive and thematic analyses was used to analyze the interviews. The results of this study present both positive and negative outcome expectations regarding the implementation of USSs, highlighting benefits such as objective decision-making and peace of mind and concerns about information overload and the potential substitution of human contact. Strategic information communication agreements between informal and formal caregivers were deemed crucial for the successful implementation of USSs in care. Overall, informal caregivers had a positive experience with the low-fidelity prototype of the interaction platform, particularly valuing the personalization feature. In conclusion, to achieve successful implementation, a holistic design approach is necessary, and equal consideration should be given to the personalization-privacy paradox to balance users' needs and privacy.

An Enterprise Architecture Planning for Tour and Travel Company Using TOGAF ADM

Purpose: This study aims to address inefficiencies in service delivery processes within PT. Auva Eqtena Tour and Travel, particularly concerning manual operations and administrative document management. By utilizing the TOGAF ADM (The Open Group Architecture Framework Architecture Development Method) methodology, the research seeks to develop a strategic plan for information systems that enhances service efficiency and streamlines operations. Methods: The research employs the TOGAF ADM methodology to guide the strategic planning process for information systems improvement. Four key aspects are considered: vision architecture, business architecture, information system architecture, and technology architecture. Through a systematic approach, the study identifies areas for improvement and proposes strategic initiatives to optimize the utilization of information systems and technology. Results and Discussion: Analysis of the current operational processes within PT. Auva Eqtena Tour and Travel reveals inefficiencies in manual operations and document management, leading to delays and increased resource consumption. The application of TOGAF ADM methodology facilitates the development of strategic plans across various architectural domains. The proposed initiatives include enhancements in vision architecture, business processes, information system integration, and technological infrastructure to optimize information system utilization and improve service delivery efficiency. Implications of the Research: The findings have significant implications for PT. Auva Eqtena Tour and Travel, providing actionable insights for enhancing service efficiency and operational effectiveness through strategic information systems planning. By aligning business objectives with technology capabilities, the proposed initiatives aim to streamline processes, reduce costs, and enhance customer satisfaction. Originality/Value: This study contributes to the existing literature by applying the TOGAF ADM methodology to address operational challenges within the tour and travel industry. By integrating strategic planning principles with architectural frameworks, the research offers a structured approach to information systems development and optimization. The proposed strategic plan provides a roadmap for PT. Auva Eqtena Tour and Travel to leverage information systems effectively, thereby enhancing its competitive position and service delivery capabilities in the market.

Commercialisation dynamics system principles and support units of entrepreneurial universities

Background: The Fourth Industrial Revolution has given rise to the demand for universities to produce knowledge and innovation. Universities play a significant role in equipping students with skills and knowledge conducive for commercialisation of innovation (CoI). This investigation addressed the commercialisation dynamics research gap of entrepreneurial universities.Objectives: To investigate commercialisation dynamics of a strategic information management (SIM) system to facilitate the CoI process of an entrepreneurial university.Method: This paper presents the qualitative component of a larger mixed method complex action research strategy. Data were collected through an in-depth face-to-face interview and analysed through descriptive content analysis.Results: The results highlight successful CoI practices fulfilled through the signification framework for the SIM system for commercialisation dynamics of entrepreneurial universities. The system is based on various components deemed suitable for commercialisation.Conclusion: This study has the potential to guide the University of Johannesburg (UJ), as well as other higher education institutions (HEIs) and institutions involved in entrepreneurship, innovation, and commercialisation, in creating an entrepreneurial environment for their innovators. Furthermore, this study can guide students, entrepreneurs, inventors, and innovators in terms of the process to follow to commercialise their business ideas, inventions, and innovation.Contribution: The SIM system incorporates dynamic system principles with intervention benchmarks and has intervention keys that will provide innovators with the safety net that will assist them in converting their ideas into commercialised products and services.

Customer identity concealing and insider selling profitability: Evidence from China

This study investigates whether insiders exploit the information advantage arising from customer identity concealment to profit from selling their shares. We examine this issue in the context of China, given the voluntary nature of customer information disclosure there. We find that insider selling profitability is significantly greater when firms conceal customer identities than when they disclose them, especially when customer identities are more informative. We also find evidence of significant trading profitability for both insiders and their relatives, as well as both core and general executives. Furthermore, we find that the results are weaker for firms with more effective internal monitoring and those with more attention from sophisticated market participants but are stronger for firms with more information disclosure manipulation. These findings are consistent with the hypothesis that insiders opportunistically trade on customer-related private information rather than unintentionally sell shares. In additional tests, we find that insiders deliberately conceal customer identities in response to their personal trading incentives, indicating that insiders may increase their information advantage through strategic customer information disclosure. Overall, our research sheds light on the black box of information sources of insider trading from the perspective of supply chains and the insider trading incentives behind firms' concealment of customer identities.

Hide away from implication: potential environmental reputation spillover and strategic concealment of supply chain partners’ identities

PurposeThis research investigates whether focal firms employ strategic supply chain information disclosure, focusing on the concealment of supplier and customer identities, as part of their supply chain environmental risk management strategies (supplier sustainability risk and customer loss risk, respectively).Design/methodology/approachUsing a panel dataset of Chinese listed firms from 2009 to 2019 and utilizing the suppliers’ environmental punishment of peer firms (peer events) as an exogenous shock and employing ordinary least squares (OLS) estimation, this study conducts a regression analysis to test how focal firms disclose the identities of their suppliers and customers.FindingsOur results indicate that focal firms prefer to hide the identities of their suppliers and customers following the environmental punishment of peer firms’ suppliers. In addition, supplier concentration weakens the effect of withholding supplier identities, whereas customer concentration strengthens the effect of hiding customer identities. Mechanism analysis shows that firms hide supplier identities to avoid their reputation being affected and hide customer identities to prevent the deterioration of customers’ reputations and thus impact their market share.Originality/valueOur study reveals that reputation spillover is another crucial factor in supply chain transparency. It is also pioneering in applying the anonymity theory to explain focal firms’ information disclosure strategy in supply chains.

Business Process Outsourcing 14 Cybersecurity KPIs Towards a Strategic Information Security

In today’s rapidly evolving digital landscape, the Business Process Outsourcing (BPO) industry faces an ever-increasing threat of cyber-attacks and data breaches, underscoring the critical importance of robust information security practices. To address these challenges, organizations must develop effective strategic information security, supported by reliable performance measurement tools such as Key Performance Indicators (KPIs). This research aims to investigate the information security implemented by BPO companies and their utilization of the 14 cybersecurity KPIs to track and enhance their information security measures. A mixed-methods strategy is used in the study, integrating qualitative and quantitative techniques. The qualitative component involves thematic analysis of key informant interviews, while the quantitative component entails the analysis of Likert-scale questionnaires and numerical data. The findings of this research provide valuable insights into the significance of strategic information security in achieving effective information security management within the BPO industry. The study reveals the specific elements incorporated in these plans, such as risk assessment methodologies, security controls implementation, employee training, incident response strategies, and compliance measures. The implications of this study offer valuable insights for BPO organizations to develop robust strategic information security tailored to their specific context, ensuring effective alignment with organizational objectives and risk management strategies. Moreover, the research contributes to the existing literature on information security management frameworks, emphasizing the role of cybersecurity KPIs in evaluating security performance. Keywords: cybersecurity, information security, KPI, business process outsourcing industry, information security management

Strategic Information System Planning at UMKM in Padalarang Village using Ward and Peppard Methods

Currently, the advancement of information systems and technology offers numerous advantages to human existence, encompassing nearly every aspect of life, including strategic planning. Good strategic planning implementation will benefit the organizations that use it as well as commercial entities like small and medium-sized enterprises (UMKM). In Padalarang Village, the industry that can employ the greatest number of specialized workers is UMKM. There is no questioning UMKM's existence because it has demonstrated its ability to endure, act as a catalyst for the local economy, and grow it. One of the communities in the Padalarangs Prefecture is Padalarang Village. West Java's West Bandung district has potential in the UMKM field, and the strategy's village layout supports this idea. The purpose of the research was to develop an information system strategy for Padalarang Village's UMKM, with the goal of motivating UMKM to enhance benefits through the use of information systems. The Ward and Peppard methods were employed, with phases for SWOT, Value Chain, and Five Force analysis. Interviews and questionnaires were sent to pertinent parties throughout the data collecting phase. The study's conclusion is that UMKM needs to be proficient in the use of information technology in order to become an innovation to develop its business.

Adoption of digital marketing in tourism SMEs: a review and research agenda

PurposeThis paper aims to present a review of small and medium-sized enterprise (SME) literature on the adoption of technology for marketing with the objective the knowledge trajectory from SMEs to tourism SMEs (TSMEs) and presents a research agenda for the adoption of digital marketing among TSMEs.Design/methodology/approachThe quantitative literature review method is adopted to analyze 50 articles published in high-ranking journals from 2011–2021. The selected papers were reviewed to quantitatively present the popular theoretical frameworks, constructs and research methods used for the adoption of digital marketing among SMEs and to present a future research agenda in the context of TSMEs.FindingsThe findings present a review of theoretical approaches, research design, methods, and models used by researchers, and identify new directions for future research in the context of the adoption of digital marketing among TSMEs. The paper presents a theoretical critique of the technology adoption theories and builds on diffusion of innovation theory, technology–organization–environment (TOE), and institutional theory to propose an expanded model to study digital marketing adoption among TSMEs.Research limitations/implicationsThe article presents a significant advancement in the theoretical understanding of the adoption of digital marketing by offering the application of the TOE framework with moderating role of mimetic and normative pressures. Thus, the study contributes to the scarce research on institutional theory in the context of services (tourism) and offers an alternative and holistic perception to study digital marketing. The research model serves as an organizing tool for future researchers and practitioners to probe and further augment knowledge development in tourism and TSMEs.Originality/valueNegligible published work on TSMEs makes this study valuable and the proposed model gives strategic information in the given context.

중국 패스트 패션 기업의 시장지향성, 정보공유, 신제품개발 유연성, 제품 모듈화, 개발성과 간의 구조관계에 관한 연구

This study defines market orientation and strategic information sharing as essential aspects of new product development, and aims to understand how the comprehensive activities of these factors affect the flexibility and performance of new product development. In addition, it aims to address the importance of market orientation and information sharing in rapidly developing and launching new products for companies currently operating in the fashion industry. The results derived from are summarized as follows. First, it proved that market orientation had a statistically significant positive effect on the flexibility of new product development. Second, strategic information sharing had a positive effect on the flexibility of new product development. Third, it was confirmed that the mediating role of product modularization in the 'market orientation→product modularization→new product development flexibility' path was not statistically significant. Fourth, the mediating effect of product modularization in the 'strategic information sharing→product modularization→new product development flexibility' path was statistically significant. It recognized the importance of market orientation and information sharing in the rapid development and launch of new products to companies operating in the Chinese fashion industry, and ultimately provided useful implications for improving new product development performance through modularization of product production.

A framework for developing and implementing FIT policies for renewable energy based on local economic conditions

Energy policymakers of developing countries are striving to provide adorable, reliable, and cleaner energy for all the sectors of their economies. Feed-In Tariff (FIT) policies have played an important role in attracting independent power producers to invest in energy generation from renewable sources in developed and some developing countries. However, the development and application of the FIT policy framework are not autonomous of national and local fiscal and socio-economic policies. Financial modeling of FIT which considers local economic conditions and the state of the energy sector at the national level can contribute to the development of FIT policies that are relevant, realistic, and sustainable to investment in energy generation from renewable energy sources at the local level. This paper outlines the financial modeling of the FIT rates using a solar farm in Malawi as a case study. The results show that a shift from a fixed price model to a fixed price model with full or partial inflation adjustment considering the volatile inflation rate and macroeconomic risks in a fragile economy can effectively attract and increases private investments in the energy sector. Consequently, the financial modeling of FIT can enhance the generation of strategic information that can be used for the development of FIT policies that are relevant, realistic, and sustainable in the context of local economic conditions.

Promoting public health equity through strategic information campaigns on social media during the COVID‐19 pandemic: An analysis of pandemic health information campaigns on Twitter in Houston, Texas

AbstractThroughout the coronavirus disease 2019 (COVID‐19) pandemic, reports have indicated vulnerable communities have suffered disproportionately from chronic illness, higher death rates, and unequal access to healthcare. This calls into question the equity of the nationwide vaccination program launched in the United States in 2021, a program with the potential to mitigate the disproportionate burden of the pandemic in these communities. This study investigates the extent to which local government agencies, elected officials, and community‐based organizations (CBOs) engaged in equitable information campaigns during the COVID‐19 pandemic to address health barriers common in vulnerable communities, including issues of access, fear, and language barriers. Using a sui generis data set of COVID‐19 testing and vaccine‐related Twitter posts from local government agencies, elected officials, and CBOs from Houston, Texas, we find that local government agencies were more likely than elected officials and CBOs to engage in equitable information campaigns and that among elected officials, Democrats were more likely than Republicans to engage in equitable messaging. These findings have important implications for communication strategies such as targeted and culturally sensitive messaging. These findings also signal an opportunity for elected officials and CBOs to engage further with their constituents and social networks to share public health information on their public communication platforms.

The Strategic Innovation System: Flows of Innovation from Digital Platforms to Digital Services

ABSTRACT Innovations in digital platforms have led to strategic innovations of digital services which are exchanged between digital organizations and their customers. There are significant flows, not only of information, but also of innovation from digital platforms to services through a strategic innovation system. But how and why the flows shape the system are under-explained in the literature. This paper explores these innovation flows in two Ghanaian small-medium enterprises. It aims to explain the flows in order to contribute knowledge of a strategic innovation system which extends previous knowledge of strategic information systems. The explanation is that the stragic innovation system is shaped by innovation flows because of three types of adaptabilities: cognition, software production, and service provision. These adaptabilities are moderated respectively by leading and mutual learning, technologizing and liberating, and customer learning and relating. The theoretical contributions espoused by this explanation are discussed with their research and practical implications.

Business Intelligence applied to inventory management: case of a small retail company

Business Intelligence (BI) is a set of techniques that assist organizations in making data-driven decisions, enabling interactive access to information, often in real-time. In this way, its application provides precise business analyses, contributing to goal tracking, results projection, identification of opportunities, and anticipation of risks. Therefore, the objective of this work is to create a BI solution using data extracted from an Enterprise Resource Planning (ERP) to assist inventory management in a small-scale retail company specializing in party supplies. Factors such as shelf stockouts and inconsistencies between the system and the real environment have driven the development of this project. Facing ineffective inventory management and limited access to strategic information, a BI solution was developed in the company following steps such as problem analysis, data selection, extraction and processing, database modeling, BI implementation, and testing and evaluation. Thus, two focused dashboards were developed, one for the overall inventory report and another for monitoring safety stock. Through these dashboards, it is possible to assess inventory levels and product movement, devise strategies based on historical analyses, and identify the need to issue new purchase orders by product. The achieved results were positive, highlighting significant improvements in inventory management effectiveness and consolidating decision-making processes through quick and interactive access to strategic information.

Strategic Identification and Selection of Information Systems Projects

Strategic Information Systems Planning (SISP) stands at the intersection of technology and organizational strategy, serving as a guiding compass for businesses navigating the increasingly complex digital landscape. This research report explores the critical aspects of Strategic Information Systems Planning (SISP), focusing on various approaches to SISP and best practices to avoid common mistakes during the process. Systems analysts play a pivotal role in this process, ensuring the alignment of IS projects with organizational goals and objectives. By examining different SISP approaches and highlighting best practices, this report aims to provide valuable insights into effective project identification and selection for achieving organizational success.

SIPEDE: Enhancing e-Government Efficiency.

This research employs a qualitative descriptive method to assess the effectiveness of e-Government through the Village Apparatures Information System (SIPEDE) in Sidoarjo Regency. Utilizing observation, interviews, and documentation, both primary and secondary data reveal that the SIPEDE web application is maximally utilized by village officials. While the accuracy of program objectives and program socialization demonstrate success, challenges persist, including imperfect program utilization due to operational limitations. However, effective alignment with goals and regular online monitoring through a WhatsApp group indicate overall positive outcomes. The study underscores the significance of SIPEDE in enhancing information accessibility for the Department of Community and Village Empowerment. Highlight : Maximized Utilization: The research highlights the successful and maximized use of the SIPEDE web application by village officials in Sidoarjo Regency, emphasizing the positive impact on e-Government implementation. Challenges and Constraints: Despite overall effectiveness, the study identifies challenges such as imperfect program utilization due to operational limitations, emphasizing the need for continuous improvement and support for village officials. Strategic Information Alignment: The SIPEDE web application strategically aligns with the goals of the Department of Community and Village Empowerment, providing valuable information about village devices and contributing to the enhancement of e-Government initiatives. Keywords: e-Government, SIPEDE, Effectiveness, Village Officials, Information Accessibility

The Global Epidemiology of Bovine Leukemia Virus: Current Trends and Future Implications.

Bovine leukemia virus (BLV) is a retrovirus that causes enzootic bovine leucosis (EBL), which is the most significant neoplastic disease in cattle. Although EBL has been successfully eradicated in most European countries, infections continue to rise in Argentina, Brazil, Canada, Japan, and the United States. BLV imposes a substantial economic burden on the cattle industry, particularly in dairy farming, as it leads to a decline in animal production performance and increases the risk of disease. Moreover, trade restrictions on diseased animals and products between countries and regions further exacerbate the problem. Recent studies have also identified fragments of BLV nucleic acid in human breast cancer tissues, raising concerns for public health. Due to the absence of an effective vaccine, controlling the disease is challenging. Therefore, it is crucial to accurately detect and diagnose BLV at an early stage to control its spread and minimize economic losses. This review provides a comprehensive examination of BLV, encompassing its genomic structure, epidemiology, modes of transmission, clinical symptoms, detection methods, hazards, and control strategies. The aim is to provide strategic information for future BLV research.