Sphere Of Public Administration Research Articles

ЩОДО ВПРОВАДЖЕННЯ ЗАКОНУ «ПРО АДМІНІСТРАТИВНУ ПРОЦЕДУРУ»

Purpose. The purpose of the article is to highlight the latest stages of the adoption and entryinto force of the Law of Ukraine “On Administrative Procedure” (hereinafter – LAP), its keynovelties, as well as the formation of a vision regarding the main measures of implementing thePAP, approaches to solving potential conflicts between the LAP and current legislative acts.Methods, Research methods are historical, comparative and legal, as well as methods offorecasting, analysis, and generalization.Results. The law with a 23-year history of preparation was finally adopted before the full-scaleinvasion of the Russian Federation into Ukraine. The article pays attention to the practical noveltiesof the LAP, as well as a significant theoretical novel - the introduction of the construction of “publicadministration” into the Ukrainian legislation. Among the measures for the implementation ofthe LAP, the following stand out: timely normative harmonization of the current legislation onthe LAP, development of approaches to solving potential conflicts, educational and scientificcomponents. Many novels of LAP still need in-depth scientific study. This especially applies to theproblem of determining the boundaries of the sphere of public administration (taking into accountthe dynamics of social relations, the processes of delegation of public functions, privatization,etc.), the determination of the subjects of consideration of complaints in the administrativeorder (mainly affecting the issue of the subject competence of administrative bodies and the political-administrative nature of individual bodies executive power and local self-governmentbodies), revocation and invalidation of administrative acts, etc.The greatest attention in the article is paid to the problems of potential conflicts of the LAP withspecial legislation and approaches to solving these conflicts. These approaches are based on theprinciples of LAP and their priority. The following principles are of particular importance andvalue: guaranteeing a person’s right to participate in the proceedings (including the person’sright to be heard), guaranteeing effective means of legal protection, the principles of formality,reasonableness, and openness. In addition to significant conflicts, potential “technical” conflictsand ways to resolve them are also outlined.Conclusions: It is necessary to welcome the adoption of the LAP in such difficult times. This isa practical confirmation of the civilizational choice of Ukraine, our European integration. Nowthe Ukrainian state must make due efforts to implement the LAP, because its implementation willsave public resources at the next stages, simplify legal regulation for citizens, businesses, andpublic officials. It is necessary to ensure that the current legislation is brought into line with theLAP, training of public servants, further theoretical development of the problems of the generaladministrative procedure. Approaches to resolving potential conflicts should be developedseparately. And here, the principles of LAP, their correct understanding and application playa key role.

On the issue of the effectiveness of public authorities in the era of digitalization

ONTHEISSUEOFTHEEFFECTIVENESSOFPUBLICAUTHORITIESINTHEERAOFDIGITALIZATION The article is devoted to the study of the processes of digitalization of the activities of public authorities. The author notes that these processes are a necessity of the modern digital era. Scientific and technological progress has affected many spheres of life, including the sphere of public administration. In this regard, it is necessary to regularly analyze the effectiveness of the activities of public authorities in order to understand exactly how the introduction of digital technologies has affected this activity; which problems and issues in the analyzed area have been resolved, and which have not yet. Digitalization in any sphere, including in the field of public administration, has both its advantages and disadvantages. It is important to take this into account when introducing modern technologies into the activities of government agencies.

PUBLIC SERVICES AS AN OBJECT OF MANAGEMENT INFLUENCE IN LOCAL GOVERNMENT BODIES

Objective. The objective of the article is to clarify the essence of the "public services" category and to determine ways to improve the management processes of their provision in local self-government bodies. Methods. In the research process, a set of general scientific methods and techniques of research are applied: analysis, synthesis, generalization, comparison, grouping, induction, deduction. The theoretical and methodological basis of the research contains the provisions of the theory of management, public and state administration. In order to evaluate the process of providing public services in the conditions of local self-government bodies of the city of Kryvyi Rih, the SWOT analysis method is used. Results. In the study, based on the conducted content analysis of the approaches of scientists and practitioners, the category of "public service" is clarified. It should be understood as a special type of service, the result of the functioning of public authorities, aimed at the prompt resolution of socially significant problems and the implementation of state functions at all levels ( national and local). The analysis of the provision of public services in the conditions of the local self-government bodies of the city of Kryvyi Rih, carried out using the SWOT-analysis methodology adapted to the sphere of public administration, makes it possible to single out comparative advantages of this process (based on the analysis of strengths and opportunities), challenges for the management system of the provision of public services in the city (based on the analysis of weaknesses and opportunities), as well as identify the existing risks associated with this process of management and administration. It is determined that the improvement of the management process of the provision of public services in the city should be carried out within the framework of the implementation of the strategic program for the development of the public services system, the basis of which should be the following measures: 1. developing control mechanisms for the quality of the provision of public services by local self-government bodies; 2. developing an effective system of motivation of personnel providing public services; 3. reforming the approach to the personnel strategy of personnel formation and creating an emphasis on the educational level and specialty for which the future employee of the TsNP or department was educated; 4. ensuring interoperability.

МОЖЛИВОСТІ АДАПТАЦІЇ ЗАРУБІЖНОГО ДОСВІДУ ПУБЛІЧНОГО УПРАВЛІННЯ У РОЗВИТОК СИСТЕМИ ЕЛЕКТРОННОГО УРЯДУВАННЯ В УКРАЇНІ

The article analyzes the possibilities of adapting foreign experience of Public Administration to the development of the e-government system in Ukraine. It is determined that the characteristic features in the development of information technology potential in improving public administration systems are the "quantum" approach to information management. We are talking about the widespread creation of systematized arrays of information, clearly structured according to various criteria and characteristics. It is concluded that the analysis of such arrays of information using information technologies gives a powerful potential in determining strategic directions of action, both in forecasting the state management system and in planning its activities. It is also proposed to use the experience of expanding access to information services; creating a system for training and training specialists in information and computer technologies; creating transparency of budget relations; creating electronic spheres of Public Administration in various directions; expand the service sector for businesses and create even greater conditions for mastering various business, statistical and other information. An important aspect of activity in the development of the public administration system is personnel support for the process of implementing the public administration paradigm. Foreign experience has shown the need to develop a human resources support system in two areas: external training and internal training. The first category should include the creation of state programs that focus on the experience of the world's best centers and scientific systems. The second direction should be based on the creation of a system of training specialists within the public administration system. Thus, the effectiveness of the implemented directions for improving the public administration system will significantly increase. The tasks of developing e-government should have their own ambitious goals and unique technologies that are unique to our management system.

Преимущества и недостатки конвергенции частного права в контрольно-надзорную деятельность как института публичного управления

As part of the tasks of limiting state interference in the economic activities of business entities, ending excessive state regulation, and developing the system of selfregulatory organisations in the economy, an administrative reform has been implemented, including in the sphere of control and oversight activities. As a result, Federal Law No. 248-FZ of 31.07.2020 "On State Control (Supervision) and Municipal Control in the Russian Federation" (hereinafter - the Law on Control) was adopted. State control (supervision) is a function of the state related to the sphere of public administration, which predetermines its public-law nature. At the same time, its goals set within the framework of the administrative reform have affected the content of the law and its nature - there has been a convergence of private law into control and supervision activities. A manifestation of this conclusion is Article 8 of the Control Law, devoted to the principle of incentives for good faith compliance with mandatory requirements, which implies that in its implementation preventive measures aimed at reducing the risk of harm are prioritised over control and oversight measures. The legal consequence of confirming the bona fides of a controlled person will be the reduction of the category of risk of harm, and separate legal means - independent assessment of compliance with mandatory requirements and conclusion by a controlled person with an insurance organization of voluntary insurance of risks of harm, if they are provided by the federal law on the type of control, act as grounds for exemption from planned control and oversight measures (respectively Art. 54 and part 9 of Article 25). Another example confirming the 'privatisation' of the institute of state control (supervision) are the provisions in the Control Act on the recognition of results of independent evaluation of compliance with mandatory requirements (Art. 54) and membership in self-regulatory organisations (Art. 55). Their legal consequence is the failure to carry out planned inspections in relation to controlled persons, unless otherwise provided for by the federal law on the type of control. This shows that the state has actually taken real measures to reduce excessive state regulation in the framework of control and supervisory activities. On the other hand, in the examined cases the transformation of public administration is taking place at the expense of businesses that incur additional financial expenses to implement the state's controlling function. However, doubts arise about the implementation by the business community of private law means of replacing planned inspections if this would cause them high financial costs. On this basis, the state should consider measures to stimulate their implementation, as is the case, for example, with environmental legislation for new technologies. The author declares no conflicts of interests.

Инновации в производстве публичных услуг: основные направления и смежные области

The paper is devoted to the study of innovations in the field of public services. It provides a literature review on innovation in the public sector, identifies issues, areas of contemporary research and related areas. The author makes a conclusion about the growing interest in innovations as a means of increasing the efficiency and quality of public services. The paper shows the change in approaches to innovation in the public sector that has intensified the development of relevant areas of practice, as well as scientific interest in such related topics as stakeholder engagement, leadership, network governance, the role of citizens in the innovation process, the value dimension of innovation, etc. When stating the undoubted development of management in the direction of innovativeness in its broadest sense, the author concludes that the sphere of public administration is the most inertial in relation to innovative development.

Criteria for the Selection of Speech Material for Teaching English for Specific Purposes to Public Administrators

Currently, the priority of postgraduate education is the preparation of specialists with a sufficient level of knowledge of a foreign language for the successful exchange of both scientific and technical achievements through inter-lingual channels. Foreign language competence is a prerequisite for professional development of a specialist, and knowledge of a professionally oriented foreign language as a means of intercultural communication will allow a prospective specialist to build the basis of their personal and social life with practical skills and abilities and implement them in professional activities. This allows us to highlight the importance and necessity of a foreign language competence development in the sphere of public administration. Competence development process should be based on authentic materials and account for situations of real-life professional interaction of the specialists that leads to the relevance of the study, which aims to define the criteria of selection of the speech material for teaching English for specific purposes. This aim led to the use of theoretical research methods (studying philosophical, linguistic, psychological, didactic and methodological papers to understand the problem, developing theoretical foundations and conceptual approaches to the development of program material) and empirical ones (scientific observation of teaching a professionally oriented foreign language to public administrators). The article also outlines the importance of the development of professionally-oriented foreign language competence for the public administrators, highlights the main requirements for the candidates for public service positions in the European space, and discovers educational processes in the framework of postgraduate education in Ukraine. The authors define the unit of selection of teaching material and describe the procedure of its selection as well as the conditions of the development of foreign language competence for professional purposes.

Corruption in Ukraine and the World as a Trigger for the Weakening of the State

The article analyzes corruption as an extra-legal phenomenon that destroys the morality and values of society, threatens democracy and human rights, deforms the functions of state power, discrediting it both within the country and in the international arena. It is noted that the formation of dysfunctions in the sphere of public administration is not the main socio-political danger of corruption.The threat of "corrosion" and gradual destruction of social ties in the system of state regulation, public control and the functioning of social institutions is creating. The sociological and legal interpretation of corruption made it possible to study it as a trigger that weakens statehood, to reveal the social mechanism of the influence of corruption ties on state institutions, to assess the political, economic, legal, socio-structural and psychological factors of its spread. The authors characterize foreign and domestic “models” of corruption and ways of counteracting it from the standpoint of the ontological approach; she also has identified social markers that reflect its specificity in Ukraine; a real assessment of the degree of effectiveness of anti-corruption actions in Ukraine are presented; the expediency of analyzing corruption in the international aspect, especially the mechanisms, forms and methods of Ukrainian corruption spreading in the world corruption services and the penetration of transnational corruption into the Ukrainian political and economic space; it is also revealed the effect of the social mechanism of corruption in the structure of the state, as a result of which the process of state regulation loses its morality and social value. It is shown that the stable, actively "mutating", adaptive to the majority of social changes, the nature of corruption in Ukraine does not only forms and reproduces the tolerant attitude of government and a significant part of the public, but it also actively inhibits democratic transformations and deforms the public consciousness of Ukrainians. It is emphasized that "salus populi" is the most pragmatic option among the systemic models of fighting corruption (totalitarian, authoritarian, liberal).

Комплексний аналіз наукових підходів щодо формування організаційно-штатних структур прикордонних підрозділів

Розглянуто проблематику обґрунтування процесу формування організаційно-штатної структури прикордонного підрозділу науковими теоретико-методологічними підходами. Сформульовано мету наукової статті. Проведено ретельний аналіз наукової літератури із представленого питання. Виділено та розкрито сутність аксіологічного, синергетичного, системного, структурно-функціонального, діяльнісного, особистісно-орієнтованого, компетентнісного, владного, нормативного, нормативно-методичного підходів. Проаналізовано основні результати здійсненого наукового пошуку, сформульовано висновки дослідження.

LEGAL AND ORGANIZATIONAL PRINCIPLES OF PREVENTION OF CORRUPTION IN THE FIELD OF PUBLIC ADMINISTRATION OF UKRAINE

Problem setting. Increased corruption at all levels of government has led to a significant minimization of the efficiency and performance of the entire system of political institutions, negatively affected the socio-economic well-being of the population, hampered the foundations of democracy, rule of law and civil society, created a real threat to Ukraine's national security. Therefore, the problem of preventing and combating corruption in the field of public administration is relevant and needs to be addressed immediately.
 Recent research and publications analysis on the prevention and combating of corruption in public authorities and local government shows a significant interest of scientists (N. Armash, K. Babenko, Y. Bisaga, A. Horowitz, K. Dubich, L. Campbell, I. Kerusauskaite, M. Kornienko, V. Tertyshnyk, S. Lazarenko, N. Lord, M. Melnyk, F. Mendes, A. Novak, S. Rose-Ackerman, I. Skobina, A. Stevanovich, V. Trepak, J. E. Foster, I. Shvydkyi and many others) to improve mechanisms to combat corruption in Ukraine. However, despite numerous studies and effective proposals to overcome this destructive phenomenon in the public sector, this problem remains unresolved.
 Goal setting. The purpose of this article is to find effective legal and organizational tools to combat corruption in public administration in the conditions of the modern development of the Ukrainian state.
 Paper main body. During the years of independence, corruption has taken root at all levels of government and in many spheres of society, which was facilitated by political, economic, socio-psychological, organizational and managerial reasons. In addition, numerous forms of corruption were institutionalized into informal destructive institutions (nepotism, cronyism, patrimonialism, clientelism, favoritism, etc.), which led to the establishment of clan governance practices and leveling any prospects for state development.
 Based on the analysis of legal and organizational principles of preventing corruption in public authorities and local self-government, the authors propose a number of effective tools to combat corruption in the sphere of public administration, including, for example, high-ranking officials’ reports on their wealth and income through e-declarations, the institution of whistleblowers, control by anti-corruption bodies and public organizations over the wealth of those in power, the integrity of civil servants, anti-corruption activities of the media and anti-corruption education.
 Conclusions of the research. In order to optimize the current anti-corruption mechanisms, we consider it appropriate to take into account such factors as comprehensive rule of law and improvement of anti-corruption norms in order to prevent gaps and avoidance of legal liability for corruption, ensuring transparency of all management processes as well as transparent use and disposal of budget funds, adherence to the principles of openness and accessibility of information on the activities of public authorities and local self-government and ensuring effective interaction between public authorities and civil society organizations, a fair justice system, independent media and an active civil society.

APPLICATION OF LEAN MANAGEMENT METHODS IN PUBLIC AUTHORITIES

The models of public administration are analyzed, the main of which are process and project management. The current activity of civil servants is of a process nature, aimed at the high-quality performance of current powers and should be primarily aimed at optimizing processes. Process management gives a greater effect in the state and municipal sector, since there is a sequence of management functions. It is important to automate and structure processes, bring them to "professional automatism" in order to free people from unnecessary operations, minimize losses and increase the efficiency of public administration. Lean management is one of the new management methods in the public sector. Lean technologies came to the sphere of public administration from business and today they are successfully applied in the administrative sphere, in the sphere of health care, education, culture, and the activities of the MFC, increasing the efficiency of management and labor productivity, optimizing the activity of state and municipal authorities. The article shows the experience of introducing lean technologies into the work of state authorities of the Udmurt Republic using the example of the Office for Work with Official Correspondence of the Office of Records Management and Control of the Administration of the Head and Government of the Udmurt Republic. The stages of implementation of lean management, the technology of optimization of processes aimed at reducing the flow time and the amount of labor costs (resources) are considered. As a result of the implementation of lean management technologies, it was possible to reduce duplicate operations and time losses, and to optimize administrative processes.

Perspectives of public administration’s development: International experience

The purpose of this article is to reveal the urgent state of affairs in the sphere of public administration in Ukraine and the world. The most relevant problematic issues in regard to the functioning of public administration area have been also studied. The current prospects for the development of public administration are characterized. In particular, successful examples of international experience in this field are analyzed. Methods of public administration in a number of developed countries are also compared. The meaning of the terms "public administration", "implementation of public administration" and "development of public administration" is revealed. It is noted that the importance of understanding exactly how to carry out public administration within a particular state or a particular region or municipality is a key factor in the success and effectiveness of a political program of any political force. The importance of active cooperation of state authorities of Ukraine, as well as the public, with Ukraine's international allies and partners is emphasized. After all, it is fruitful interaction with such states that will help Ukraine to develop faster and acquire the useful qualities and properties that it must possess in order to effectively carry out public administration.

Is administrative coercion present during implementation of control, quasi-control and oversight in the public administration sphere?

The reform of control and supervisory activities received legislativeregistration with the adoption of two basic federal laws “On Mandatory Requirements in the Russian Federation” and “On State Control (Supervision) andMunicipal Control in the Russian Federation”. This circumstance has increased scientific interest in the problem of the presence and limits of administrativecoercion in the implementation of control and supervisory activities. Based onthe analysis of normative legal acts, the article examines the application ofadministrative coercion measures in the conduct of control, quasi-control andsupervision in the field of public administration. The conclusion is substantiatedthat administrative coercion is an obligatory element of supervisory activity,a criterion that allows to distinguish this activity from the control one. In theexercise of control, coercion is disciplinary in nature. However, in the conditions of legislative identification of control and supervision, coercive measurespenetrate into the implementation of control, which turns it into quasi-control.

Особенности административно-правовых методов в системе методов государственного регулирования

The article analyzes the system of methods of administrative and legal influence, identifies their essential features, which are determined by various criteria (implementation goals, scope of application (public administration), public relations (administrative and legal), subjects (authorized bodies and officials) and objects of influence (individuals, legal entities), types of administrative activities (administrative-managerial, administrative-jurisdictional and administrative-judicial)). We classify administrative methods on various grounds (scope of influence, orientation, form, content) and give a characteristic of the considered methods in the modern administrative legislation. We pay special attention to administrative and procedural methods, formulate possible ways of improving their legal regulation taking into account general trends in the development of the sphere of public administration in general and individual areas of administrative activity

Social credit mechanisms and modern standards of legal protection of personal data: correspondence problems

The subject of this article is the problem of correspondence of the practices of digital profiling and social score, which imply collection and analysis of biographical (reputational) information, to the worldwide-accepted standards of protection of personal data and privacy. Analysis is conducted on the legislation of the People's Republic of China – the country that in recent years has implemented the “Social Credit System” in the sphere of public administration. This project consists of management practices, which are viewed through the prism of the legal model of personal data protection formed by the Law in Protection of Personal Information adopted in 2021. The peculiarity of this research is its comparative legal nature: the provisions of China’s legislation are juxtaposed to the provisions of the General Data Protection Regulation adopted in the European Union and Russia’s Federal Law “On Personal Data”. Assessment is given to the European and Russian models of regulation of operations with personal data in the context of possible implementation of digital profiling practices, social score (ranking, grading), and automated law enforcement decision-making. Having determined the gaps in the current Russian and EU legislation on personal data, and indicating the risk caused by the presence of blanket rules, the conclusion is made according to which the modern legislation on personal data can be an obstacle for arbitrary use of such data; however, it cannot stop the implementation of innovative technologies, mechanisms and practices that suggest using registry and biographical information of individuals for the purpose of social control into the public administration.

Sustainability of the state system in the context of digital transformation

The digital transformation of the structural components of the state system forms new socio-organizational forms and practices of political interaction. The transformation process is based on the dialectical overcoming of existing elements of the old order, the development of new goals and the formation of new specific ways to achieve them. As a result of the digital transformation of the structural components of the state system, new socio-organizational forms and practices of political interaction are being formed. Before our eyes, the transition of initially networked social formations into political offline processes is unfolding, new power resources and mechanisms of influence on the political organization as a whole are emerging in society. These processes relate to social self-organization and are characteristic of the adaptive algorithm of social changes. At the same time, changes in system parameters do not violate the contours of the existing state system. However, in the conditions of deliberate stimulation by the authorities of the digital transformation of all spheres of society’s life, the limited ability of the political system and the state to ensure the manageability of social and political processes is more clearly manifested.The article considers the process of deformation of the state system caused by the digitalization of public relations, analyses changes in theoretical models of explaining social reality and related changes in the organization of the political system and political practices.The multi-component nature of the impact of the global ICT paradigm on the sphere of public administration of a particular state is noted. In the era of the diversity of broadcast information, the dominance of the mass media and social networks, the public becomes a mass / crowd and an object of manipulation. The impact of information and communication technologies on the functioning of society is manifested in maintaining the gap between formal and informal institutions, intensive introduction of innovations, launching new mechanisms of social inequality, and the like, as a result, the integrity of the social system is violated. The risk of loss of manageability of social processes increases due to the fact that the recommendations for authorities on digital transformation, as well as most scientific publications on the topic of digitalization of public administration do not contain a critical assessment of the ICT paradigm itself and the concepts, concepts and practices formed on its basis.

Artificial Intelligence in Public Administration and Business: Benefits for Society and Social Policy

Artificial intelligence technologies are used in various spheres of human life. One of the promising areas of AI application is the sphere of public administration. Public authorities are introducing communication and information technologies to create new intelligent systems and develop new strategies to prevent risks in public administration. In December 2020, the President of the Russian Federation V. V. Putin signed a decree on the Strategy for the Development of Artificial Intelligence in the Russian Federation. This article presents the directions of the development of artificial intelligence in the Russian Federation, the forecast of trends and transformations in the spheres of public life due to the use of artificial intelligence.

Essence, Elements, Risks and Statistical Dimensions of Ukraine’s National Security

The exceptional importance, extreme necessity and permanent relevance of the study of national security problems of Ukraine are substantiated. The essence of Ukraine’s national security is clarified through protection of national interests and strengthening of national position in the spheres of health care, childhood protection, social policy, pension provision, housing and communal services, migration policy, financial services market, property rights protection, stock market and securities circulation, fiscal and customs policy, trade, business, banking services, investment policy, auditing, monetary policy, licensing, industry, agriculture, transport, communications, energy and energy saving, operation natural monopolies, subsoil use, land and water resources, minerals, education, science, science technology and innovation policy, cultural development, information protection, information technology, freedom of speech and information security, cyber security and cyber defence, ecology and environmental protection, law enforcement, anti-corruption, border activities, defence, and other areas of public administration. Elements of national security of Ukraine are grouped into economic, social, informational, educational-scientific, law enforcement, defence, ecological and cultural blocks, as well as a block of other spheres of public administration. The technique of calculation of the parameters defining level of stability and durability of national security of Ukraine is developed and offered on the basis of theoretical approach. The essence of risks, dangers and threats to the national security of Ukraine is highlighted. Variants and cases of inverse curvilinear dependence between the probability of occurrence of risks in the sphere of national security of Ukraine and the degree of stability and strength of national security of Ukraine are established, modelled and characterized. With the help of the defined integral, the methods of calculating losses and loss of benefits of the state, legal entities and individuals due to the occurrence of risks, as well as the field of spread of national security risks of Ukraine are outlined. The classification and attempt to calculate the probability of occurrence of national security risks of Ukraine by elements and blocks is made.

Ukrainian Economy Sphere and Government Administration Abuse

Offenses, related to bribery and corruption, concern people and the state, since this form is a derivative part of crimes among officials. The purpose of the article is to study the issues of investigation and prevention of corruption crimes in the sphere of public administration. The urgency of this topic is that the diversity of forms of bribery, its penetration into various spheres of activity -economic, financial, entrepreneurial, education and show business -require new ways of preventing and counteracting these criminal manifestations, creating pragmatic recommendations aimed at improving their prevention and investigation

Theoretical approaches to understanding the essence of intercultural communication in public administration

Problem setting. Regular contacts between representatives of different cultures determine the need to solve problems that always arise in the form of the need to adapt representatives of one culture in the conditions of their existence in another culture. It is important to understand that the cooperation of such entities on a professional basis also requires the development of approaches that would allow a high level of effectiveness of such interaction. A special role should be played by public authorities and management, designed to implement the relevant functions.
 Recent research and publications analysis. At the present stage, the issue of intercultural communication is covered in the works of such scientists as Hasanov Z., Zasluzheniuk V., Kucherian S., Miroshnichenko V., Zhornova O., Nieto S., Rulker T. and others. Socio-cultural environment forms certain patterns of behavior of individuals, as claimed by such researchers as Verbytska P., Manakin V., Traiger G., Hall E., Shaigorodskyi Y. and others. Scientists argue that intercultural communication underlies the implementation of civilized relations observed in modern society.
 Highlighting previously unsettled parts of the general problem. It should be noted the need for in-depth research in the context of public administration, as this aspect is extremely important for state building and the transition to a new communicative format among the population and public authorities. Such research should begin with the elucidation of the theoretical foundations and features of intercultural communication in public administration.
 Paper main body. Communication will be effective if the participants of the communication process are able to understand each other. It occurs in accordance with the worldview of an individual and is the main way of human communication.
 The term “intercultural communication” appeared in the scientific literature in the 1970s. Already in the next decade there was a significant surge of interest in the issue of intercultural communication among specialists in the field of linguistics, psychology, culturology and sociology. Currently, there are a large number of special institutes and scientific schools that study the features of intercultural communication
 The set of terminological positions of intercultural communication gives grounds for such generalizations. The subjects of intercultural communication are the representative of one culture as the producer of the message and the representative of another culture as the recipient of this message. Intercultural communication should be considered as “adequate mutual understanding of two participants in a communicative act who belong to different cultures”. The interaction of parties with different experiences, and their individuals are the different patterns of behavior that have historically developed in different periods. This refers to a communicative format in which the sender and recipient of information belong to different cultures.
 In the process of studying the peculiarities of intercultural communication, it is necessary to focus on the study of differences between cultures on the basis of the theory of four dimensions: the first dimension is the distance of power; the second dimension is individualism and collectivism; the third dimension is the avoidance of uncertainty; the fourth dimension is male and female.
 The public aspect is dominant in intercultural communication, as it is realized through open interactions, which in one way or another must regulate, coordinate and be guided from the outside. Publicity in this case manifests itself as the influence of certain external factors, the most important of which is public authority.
 In particular, the power-management vectors aimed at ensuring that the process of intercultural communication is carried out within the legislative and regulatory framework of those countries in which such communicative interaction is observed. And public authorities and administration are called to perform the following functions: to inform participants of intercultural communication by placing information in the media, on the official websites of government agencies, providing answers to inquiries, etc.; to advise communicators in order to acquaint the parties with the position of public administration bodies regarding a particular format of behavior; to conduct a dialogue with the participants of intercultural communication by transmitting the necessary information bilaterally and waiting for the relevant results; to cooperate with the authorities and participants of intercultural communication on the basis of partnership.
 Conclusions of the research and prospects for further studies. The studied concept has a sufficient justification in the scientific literature. Based on the versatility and multifaceted nature of this definition, it is correct to say that it is closely related to various sciences and worldviews, which allows us to deeply understand the importance of understanding the term under study by participants in intercultural communication. The sphere of public administration contributes to the establishment of effective cooperation between representatives of different cultures and countries, while performing a number of functions. The main ones are informative, consultative, partnership and dialogue function. Effective cooperation between public authorities and participants in intercultural communication helps to improve the quality of the communication process and meeting of the goals.