Social Responsibility Behavior Research Articles

Corporate social responsibility and employee knowledge sharing: The roles of organisational trust and exchange quality

Drawing on the social exchange theory, this study aimed to examine the relationship between perceived corporate social responsibility (CSR) and employee knowledge-sharing behaviour, including the roles organisational trust and exchange quality play in that relationship. Survey data were collected from 364 full-time employees from three information technology services companies in China (female = 258; mean age = 30.5 years, SD = 5.6 years) in a two-wave longitudinal design. Following moderated mediation analysis, our study showed that employees who perceive their organisations to be socially responsible are more likely to trust their organisations and share knowledge with colleagues. Furthermore, when employees perceived a high level of organisation exchange relationship, the positive effect of perceived CSR on organisational trust was stronger. Our findings indicate that perceived CSR matters when it comes to employee knowledge sharing.

The Effect of Commitment to Applying Governance Principles on Social Responsibility and Sustainable Performance in Small Enterprises after Corona Pandemic

The study investigated to what extent the commitment to applying the principles of governance affects enhancing social responsibility and sustainable performance in small enterprises after the Corona pandemic. The problem of the study was represented in the changes in business environment, the financial crises and Corona pandemic crisis affected the sustainable performance of small enterprises. Financial irregularities also increased criticism of business management away from the social and ethical framework of business. The importance of the study lied in the importance of commitment to applying the principles of corporate governance in small enterprises and their role on achieving social responsibility and enhancing business ethics and quality of sustainable performance after the Corona pandemic. The study aimed to clarify to what extent applying the principles of governance affects enhancing social responsibility and quality of sustainable performance in small enterprises in the Kingdom of Saudi Arabia, and to explain to what extent applying the principles of governance affects enhancing business ethics and the quality of sustainable performance in small enterprises in the Kingdom of Saudi Arabia. The study verified the hypotheses: There is a statistically significant relationship between the commitment to applying the principles of governance and enhancing social responsibility and sustainable performance of small enterprises after Corona pandemic. There is a statistically significant relationship between the commitment to applying the principles of governance and business ethics in small enterprises after Corona pandemic. The researchers concluded the findings: There is a statistically significant relationship between the commitment to applying the principles of governance and enhancing social responsibility and sustainable performance of small enterprises after Corona pandemic. Governance contributes to managing and organizing the relationship between shareholders and quality of sustainable performance, contributes to selecting available ethical alternative and satisfies all stakeholders. Based on the findings the researchers recommend: Governance should be adopted because it increases performing social responsibility and right behavior, investing energies and gaining client’s and customer’s trust in product. Governance should be used as it achieves justice, equality and fair competition in community.

Corporate Social Responsibility and Green Technology Innovation: The Moderating Role of Stakeholders

With economic globalization, sustainable development has become the preferred choice of enterprises facing fierce competition. Innovation is the primary driving force of development. As the driving force of sustainable development, green technology innovation (GTI) is crucial for enterprises. As a key influencing factor for green technological innovation, corporate social responsibility (CSR) behavior has received increasing attention. Based on stakeholder theory, stakeholders influence enterprises’ long-term strategic development goals. This study aims to examine the importance of CSR in advancing GTI and the involvement of stakeholders. Thus, this study selected Chinese A-share listed companies from 2011 to 2020 as research objects and used fixed-effects regression models. The results identify the positive effects of CSR on GTI. This study also divided the stakeholders into different groups and elucidated, from different stakeholder perspectives, the positive moderating effects of government environmental subsidies, investor attention, and executive environmental attention on the relationship between CSR and GTI. This study verifies the direct impact of CSR on GTI, enriches the theoretical foundations of stakeholder theory and resource-based theory, and provides practical suggestions for enterprises to improve their social and environmental performance and green development. It also reveals the cognitive roles of governments, investors, and executives in environmental protection and governance, which will help Chinese enterprises to better fulfil their social responsibility, improve their own green technological innovation, and achieve sustainable development.

Research on the Relationship between Internal Corporate Social Responsibility, Organizational Commitment, and Employee Innovative Behavior

Innovation is the core competitiveness of enterprises, and how to motivate employees to innovate is an important issue to be solved in enterprise management. The role of internal corporate social responsibility in motivating employees to innovate is worth exploring. Therefore, this study used empirical research methods to explore the relationship between internal corporate social responsibility, organizational commitment, and employee innovative behavior, where organizational commitment was a mediator. Through a questionnaire survey of 308 enterprise employees, this study drawn the following conclusions: (1) Internal corporate social responsibility positively and significantly affected employee innovative behavior and organizational commitment. (2) Organizational commitment positively and significantly affected employee innovative behavior. (3) Organizational commitment was a mediating variable between internal corporate social responsibility and employee innovative behavior. Based on the conclusions of the study, this study proposed suggestions on motivating employees to innovate, hoping to help enterprises develop and progress.

Doing more with less: An integrative literature review on responsible consumption behaviour

AbstractThe purpose of this research is to critically review the existing literature on responsible consumption behaviour (RCB) and identify the factors that influence it. Our findings are based on an integrative examination of 203 papers retrieved from the SCOPUS and WoS databases and analysed with the bibliometrix R software. Along with some descriptive insights into the field, we explain its intellectual structure informing future scholars about the field's evolution, and propose a future agenda for its advancement in the form, methodology, context, and themes. Five major themes emerged from our study: social values, corporate social responsibility (CSR), ethical obligations, environmental concern, and economic behaviour, which serve as a foundation for thematic future research directions. The implications for policymakers and management practice, as well as theoretical implications, are addressed.

Towards sustainable businesses in Latin America: The role of worker's Dark Triad personality traits

AbstractHaving sustainable businesses becomes priority for many Latin American countries these years. Socially responsible behaviors (SRBs) of employees in the workplace plays important roles in making businesses more sustainability oriented. The main aims of this research to identify those employees, which involve less in two types of SRBs: societal behaviors and sustainability‐oriented behaviors at the workplace by considering their Dark Triad personality traits. By using survey‐based data from 550 workers in Peru and Ecuador, we found a negative relationship between workers Dark Triad personality traits (Machiavilism and Psychopathy) and their socially responsible behaviors in the workplace. Furthermore, our results show that workers with higher level of Machiavilism and psychopathy has lower level of environmental concerns, which in turn reduce their intentions to involve in socially responsible behaviors in the workplace. Our study advances sustainable business research in Latin America by providing workers Machiavellianism and Psychopathy as a novel predictor of socially responsible behaviors of employees at the workplace.

Effects of green human resource management on organisational sustainability: the mediating role of corporate social responsibility and organisational citizenship behaviour

PurposeThe paper aims to examine the association of green human resource management (GHRM) with organisational sustainability (OS) through the mediating function of corporate social responsibility (CSR) and organisational citizenship behaviour for the environment (OCBE) in Palestinian health-care organisations.Design/methodology/approachThe paper applied a quantitative method in which data are collected from a survey with 88 human resources and quality managers who work in Palestinian health-care organisations. Furthermore, the structural equation modelling method of partial least squares was used for the data analysis.FindingsThe results demonstrated that GHRM practices positively influenced CSR and OCBE, which eventually influenced OS. Notably, this study offers empirical insights into how to improve OS through CSR, OCBE and GHRM approaches.Originality/valueThis paper presents the implications for achieving the health care sector’s long-term sustainability by linking strategic environmental goals of human resources management practices with practices of social responsibility and organisational citizenship behaviour, which ensures employee participation in formulating policies and strategies for the organization.

Contested Notions of Ubuntu as a Corporate Social Responsibility (CSR) Theory in Africa: An Exploratory Literature Review

Culture significantly influences corporate social responsibility (CSR) behaviours and business ethics in Africa. In that context, various claims exist about how Ubuntu ethics can also serve as a practicable theory to guide CSR actions. In line with such claims, this study critically interrogated the practicability of utilising an Ubuntu-based approach to guide CSR actions among African businesses. It drew perspectives from published theoretical and empirical literature focusing on Ubuntu as a CSR construct. In conclusion, based on the analysed views, the article argues that although the Ubuntu philosophy adds valuable insight into how firms and managers in Africa can conduct their CSR activities, its transition from a cultural philosophy to a business ethics theory needs to be revised. This implies that the current aspirations of Ubuntu-based CSR relevant to local contexts may not be realised soon.

Achieving corporate sustainable development through social responsibility, green activities, and stakeholders management: A multidirectional cause analysis

AbstractThe study aims to explore insights into stakeholder engagement that how it amplifies consumers' engagement toward organizations. This study attempts to meet the literature gap by investigating the nexus among corporate social responsibility, green purchase behavior, stakeholder knowledge, and stakeholder trust by considering the Chinese Z‐generation drawing on stakeholder theory. Structure equation modeling was majorly equipped to obtain the connections among adopted variables to compute the proposed relationships using the sample size of 611 (n = 611). First, a positive relationship was found between corporate social responsibility (CSR) and green purchase behavior. Second, the study uncovered the significant connection between CSR and consumer knowledge. Finally, the study confirmed the positive relationship between CSR and consumer trust toward the organizations. This study endows with numerous interesting and fruitful implications for managers, practitioners, and policymakers. The current study additionally endeavors to highlight the notion of CSR in terms of stakeholders' engagement and how a firm can strengthen relationships with its stakeholders such as consumers. Besides, this study bears some shortcomings and several potentials for future scholars to consider similar themes to validate the outcomes within the Chinese market and across the world.

지속가능지능이 관광지의 사회적 책임, 환경적 자기효능감 및 환경친화적 행동에 미치는 영향: 시화호 습지를 대상으로

본 연구의 대상인 시화호 습지는 오염과 복원이라는 과정 속에서 인류가 직면한 기후변화를 완화하고, 생물다양성 보존을 위한 서식처로써 생태학적 중요성 뿐만 아니라 수도권의 주요 생태관광지로 부상하고 있다. 본 연구에서는 시화호 습지를 방문한 관광객과 지역주민을 대상으로 지속가능지능이 관광지의 사회적 책임에 미치는 영향을 규명하고, 관광지의 사회적 책임이 환경적 자기효능감과 환경친화적 행동에 미치는 영향을 규명했다. 이를 위해 본 연구에서는 시화호 습지 방문객과 지역주민을 대상으로 2022년 6월 23일 ~ 7월 7일까지 현장과 온라인을 통해서 설문조사를 실시했다. 이를 통해 총 429부를 수집했으며, SPSS 25.0과 AMOS 24.0을 사용하여 실증분석을 실시했다. 본 연구결과, 지속가능지능은 관광지의 사회적 책임 3가지 차원인 경제적 책임, 사회적 책임, 환경적 책임에 긍정적인 영향을 미치는 것으로 나타났다. 관광지의 사회적 책임 중 경제적 책임과 환경적 책임은 환경적 자기효능감에 긍정적인 영향을 미치고, 환경적 자기효능감은 환경친화적 행동에 긍정적인 영향을 미치는 것으로 나타났다. 반면 사회적 책임은 환경적 자기효능감에 영향을 미치지 않는 것으로 나타났다. 본 연구에서는 연구결과를 토대로 시화호 습지가 생태관광지로 지속가능하는데 기여할 수 있는 학술적, 실무적 시사점을 제시하였다.

치위생과 학생들의 진로준비행동에 영향을 미치는 요인

Objectives: This study examined the social responsibility, transformational leadership and career preparation behavior of dental hygiene students, and tried to identify the factors affecting career preparation behavior.
 Methods: The data of the study were collected from November 8 to 18, 2022 The subjects of this study were 170 second and third grade dental hygiene students. The data were analyzed using t-test, one-way ANOVA, Scheffe test, and multiple linear regression analysis.
 Results: The average scores for social responsibility, transformational leadership and career preparation behavior were 3.33±.48, 3.59±.57, 2.49±.48. The factors that affected career preparation behavior were social responsibility (β=.38, p<.001), grade (β=.33, p<.001), leadership education (β= .14, p=.043).
 Conclusions: In order to increase the career preparation behavior of a prospective graduate, it is necessary to provide social responsibility and leadership education program.

Alumni evaluation on university of Santo Tomas College of Rehabilitation Sciences physical therapy curriculum and program intended learning outcomes: a pilot descriptive quantitative study

Introduction: The purpose of this study was to determine the priority index of each PILO and to describe the perspective of the UST-CRS PT Alumni towards the new curriculum. Methods: This descriptive quantitative, cross sectional study involved obtaining the perspective of the UST-CRS PT Alumni regarding the UST-CRS PILOs and curriculum through a selfmade questionnaire that underwent content validity. Qualitative questions were also included. Descriptive statistics were used to rank the PILOs, while content analysis was used to interpret the quantitative data. Results: 18 UST-CRS PT Alumni with a mean age of 26.36 ± 16.17, responded to this pilot evaluation. Demonstrating social and professional responsibility and ethical behaviors (PILO 11) was ranked as the highest in terms of necessary skill level and importance to PT practice [SL = 4.89; Imp = 4.94] while Community-based activities as Thomasian agents of social transformation (PILO 13) was ranked as lowest in both aspects [SL = 3.78; Imp = 4.33]. Based on the priority index, PILO 11 was deemed as the highest in priority by the UST-CRS PT alumni (PI = 4.92) while PILO 13 was ranked as lowest in priority (PI = 4.06). Discussion: Based on the evaluation of UST-CRS PT alumni, the new UST-CRS BSPT curriculum and PILOs satisfy the necessary components and competencies expected of an effective undergraduate program. Nevertheless, there is still room for improvement to ensure continuous translation of knowledge into practice. Increased time frame for comprehension, enhanced interprofessional collaboration, and inclusion of soft skills were some of the suggested improvements by the alumni.

Impact of CSR on Customer Citizenship Behavior: Mediating the Role of Customer Engagement

The goal of this study is to analyze a proposed model that shows how customer perceptions of corporate social responsibility (CSR) and customer citizenship behavior (CCB) in the banking sector are directly and indirectly related. In addition, we examine how CSR contributes to the growth of customer engagement. Customers of Indian banks made up the study’s target population, and 363 responses were collected as part of the sample. According to the findings, customer perception of CSR is favorably correlated with customer engagement and CCB. Moreover, customer engagement serves as a mediating factor in the link between consumer perception of CSR and CCB. Our findings demonstrate that CSR influences consumer engagement directly, and that customer engagement partially mediates the relationship between CSR and CCB. The results also provide evidence in favor of CSR and customer engagement as CCB outcomes.

Internal corporate social responsibility and customer-oriented organizational citizenship behavior: the mediating roles of job satisfaction, work-family facilitation, life satisfaction, and the moderating role of organizational tenure

Drawing on social exchange theory, this study examines the relationship between internal corporate social responsibility (CSR) and hospitality employees’ customer-oriented organizational citizenship behavior (CO-OCB). The role of three distinct aspects (work, family, and life aspects) function as parallel mediating mechanisms, with organizational tenure as a moderator. The sample consisted of 156 flight attendants working in airlines based in Asian countries. The findings show that internal CSR (i.e., legal employment, training, internal dissemination, compensation, health and safety) promotes CO-OCB. Job satisfaction and work-family facilitation (WFF) partially mediate the positive relationship between internal CSR and CO-OCB, whereas life satisfaction does not serve the same function. The multiple mediation findings indicate that in stimulating flight attendants’ CO-OCB, WFF accounts for more effects of internal CSR than job satisfaction does. Findings also suggest that the impact of internal CSR on CO-OCB is more pronounced among long-tenured than short-tenured employees. This study broadens the tourism literature by advancing our comprehension of not only the multiple mediating mechanisms involved but also the boundary conditions that influence the impact of internal CSR on CO-OCB.

Spanish Political Communication and Hate Speech on Twitter During the Russian Invasion of Ukraine

Since the Russian invasion of Ukraine on February 24, 2022, the polarized discourse of the West vs. Russia seems to have escalated to levels similar to those during the Cold War period. The aim of this article, which is centered on the case of Spain, is to discover to what extent communication from political parties contributed to such polarization by encouraging hate speech. To this end, messages sent by the political parties represented in the Spanish parliament, over the social network Twitter during the first 60 days of the Russian invasion of Ukraine, were analyzed: A total of 3,186 tweets from 67 official accounts, both from these political parties and their main leaders, were coded. The results showed that despite social networks in general—and Twitter in particular—being a favorable environment for the promotion of hate speech, the communication of Spanish political parties was generally characterized by political correctness and moderation. The presence of the main indicators of hate speech analyzed (threats, criticism, ridicule, or insults) was very minor. The present article associates this finding to other variables such as the tone of the tweets (informative, opinionated), their scope (international, national), and engagement (replies, quotes, retweets), among other factors. It is concluded that Spanish political authorities had a socially-responsible behavior in the case analyzed, reinforcing the importance of public diplomacy to counteract hate speech. Since the Russian invasion of Ukraine on February 24, 2022, the polarized discourse West vs. Russia seems to have escalated to levels like those of the so-called Cold War period. The aim of this article, focused on the case of Spain, is to discover to what extent the communication from political parties has contributed to such polarization by encouraging hate speech. To this end, the social network Twitter messages by the political parties represented in the Spanish Parliament during the first 60 days of the Russian invasion of Ukraine were analyzed; a total of 3,186 tweets from 67 official accounts from the political parties and their main leaders were coded. The results show that even though social networks in general -or Twitter in particular- are a favorable environment for the promotion of hate speech, the communication of Spanish political parties was characterized, in general, by political correctness and moderation. It is not in vain that the presence of main indicators of hate speech analyzed (threats, criticism, mockery, or insults) were very minor. The article relates this to other variables such as the tone of the tweets (informative, opinionated), the scope (international, national) or engagement (likes, comments), among others. It is concluded that Spanish political authorities have a socially responsible behavior in the analyzed case, reinforcing the importance of public diplomacy to counteract hate speech.

Linking Corporate Social Responsibility to Employee Green Behavior: Mediation Through Supervisor-subordinate Guanxi

This study was conducted with the purpose of understanding the link between corporate social responsibility (CSR) and employee green behavior. Particularly, we explored the mediating role of supervisor-subordinate guanxi in this relationship. Participants were 327 part-time Master of Business Administration students at three universities in China, who completed a survey. Structural equation modeling was used to test the hypotheses. Results revealed that there was a positive and significant relationship between employees' perceived CSR and their green behavior, and that supervisor-subordinate guanxi partially mediated this relationship. This study extends research on the social outcomes of CSR by shedding new light on the psychological mechanisms connecting it with employee green behavior. The findings will help managers of organizations to better understand how CSR facilitates employee green behavior.

CLAN CULTURE AND CORPORATE SOCIAL RESPONSIBILITY IN CHINESE FAMILY FIRMS

The clan cultural heritage accumulated over thousands of years is crucial for understanding corporate social responsibility (CSR) behaviors in Chinese family firms. This paper uses city-level genealogy density data to examine the impact of clan culture on family firms’ CSR behavior. Findings show that clan culture can significantly improve family firms’ CSR behavior, even considering the endogeneity. For the influence mechanism, we find that clan culture’s spirit of solidarity and mutual benefit and moral restraint effect are important influence mechanisms. We also analyze the moderating effects of ultimate shareholder experience, family involvement, and institutional environment on the relationship between clan culture and family firms’ CSR and find that clan culture shows a much larger impact on family firms’ CSR behavior in those firms with higher family involvement, lower government intervention, or whose ultimate shareholder has Cultural Revolution experience or lacks overseas experience.

Dynamic corporate social responsibility adjustment strategies of a closed-loop supply chain with fairness concerns and supply chain financing

Taking corporate social responsibility (CSR) behavior into account, this paper investigated the equilibrium strategies for a dyadic closed-loop supply chain (CLSC) consisting of one manufacturer, one fairness-concerned retailer and one capital-constrained recycler in the static and dynamic frameworks, respectively. Based on the operational practice, both supply chain financing and fairness concerns issues are incorporated into the CLSC. The static decision-making model is firstly built to study the optimal single-period strategies. Then, according to the bounded rationality rule the dynamic decision-making model for the CLSC members is established and described as a discrete dynamic system. We examine the complex dynamics it admits, such as period-doubling bifurcation, chaotic phenomena and the parameter basins by means of applying the nonlinear theory and numerical simulations, and observe the dynamical model experiences more complex behavior than the static scenario. Furthermore, the periodic, bifurcation or chaotic changes and largest lyapunov exponent (LLE) in the wholesale price, retail price, CSR level and return rate are presented, respectively. Besides, the profit (utility) of the manufacturer, the retailer and the recycler are discussed. It is found that both the fairness-concerned parameter and the interest rate in trade credit financing have impacts on the dynamic decision-makings, such as the local stable, bifurcations and the route to the chaotic state etc. In addition, it is obvious that the adjustment speeds of the members have influences on system stability and profit (utility). Finally, some suggestions to CLSC management are also provided.

IPA를 활용한 대학생 진로적응성 프로그램의 교육요구도 분석

Objectives The purposes of this study were to examnin college students’ educational needs for the development of career adaptability program.
 Methods To accomplish this purpose, a survey was conducted with 149 students at D university. We were analysed by the difference between impoartance and performance and were confirmed their educational needs using IPA.
 Results As a result for the study: first, we were confirmed the educational needs of career adaptability because of the importance of career adaptability was higher than the performance of career adaptability. Second, According to the IPA, the career adaptability factors with the highest priority in the eucational needs were career preparation behavior and social resource utilization ability. Third, Factors in the maintained and strengthened area were career goal adjustment ability and social responsible behavior. Fourth, Factors career adaptability with relatively low educational needs were found self-understanding, work environment exploration, and positive career beliefs.
 Conclusions Those results will suggest basic directions to development of the career adaptability program at college.

Relacije između posvećenosti zaposlenih, korporativne društvene odgovornosti i organizacionog građanskog ponašanja u Srbiji

Companies are increasingly facing various challenges and opportunities in global business, and one significant aspect affecting their reputation, success, and sustainability is corporate social responsibility (CSR). Corporate social responsibility in the processing industry in Serbia is becoming an increasingly important topic both for companies themselves and for the broader community. CSR refers to the awareness and obligation of companies to take steps toward sustainable business practices that consider economic, social, and environmental aspects. The aim of this research is to examine the relationship between dimensions of corporate social responsibility and organizational citizenship behavior (OCB), as well as the mediating effect of employee commitment in the relationship between dimensions of corporate social responsibility and organizational citizenship behavior. This is important because CSR has a positively predictive impact on OCB, especially when employees are committed. The sample includes a total of 72 large companies in the processing sector operating within the territory of the Republic of Serbia. The dataset was compiled between November 2019 and August 2021, and Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis was employed to examine the relationships between variables. The authors determined a positive direct impact of CSR on organizational citizenship behavior as well as a positive direct impact on employee commitment. Furthermore, a positive indirect effect of employee commitment on the relationship between CSR and organizational citizenship behavior was revealed. The concluding section of the study encompasses theoretical and practical implications, recommendations for future research and acknowledges research limitations.