Abstract Nonresponse arises frequently in surveys, and follow-ups are routinely made to increase the response rate. In order to monitor the follow-up process, callback data have been used in social sciences and survey studies for decades. In modern surveys, the availability of callback data is increasing because the response rate is decreasing, and follow-ups are essential to collect maximum information. Although callback data are helpful to reduce the bias in surveys, such data have not been widely used in statistical analysis until recently. We propose a stableness of resistance assumption for nonresponse adjustment with callback data. We establish the identification and the semiparametric efficiency theory under this assumption, and propose a suite of semiparametric estimation methods including doubly robust estimators, which generalize existing parametric approaches for callback data analysis. We apply the approach to a Consumer Expenditure Survey dataset. The results suggest an association between nonresponse and high housing expenditures.
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