College Student Satisfaction Research Articles

The Influence of Service Quality and Educational Facilities on Student Satisfaction is Mediated by the University Image

Universities are now competing with each other to become the institution of choice due to global competitiveness. This essay examines the relationship between student enjoyment and various qualities of university services and facilities, which are mediated by the university's reputation. A cross-sectional survey is the methodology used in studies of this kind. This type of research uses a cross-sectional survey methodology. Participants in this study were students of Bina Darma University Palembang. One hundred twenty respondents were randomly selected to represent the sample. Least squares structural equation modeling was used for data analysis (SEM-PLS). The findings of this study indicate that the existence of service quality has a positive and significant effect on student satisfaction to provide the best service and improve the quality of service to students. The accuracy of the services offered can also be seen from the feedback given by students on certain services, and the extent to which the services provided are to student expectations and the image of the University mediates between University services and student satisfaction. Hence, efforts to improve campus image positively affect student satisfaction.

Improvements in the Academic Satisfaction of University Students Through the Effective Use of Learning Management Systems and Pedagogical Innovations

The fast speed of technology has meant that the educational environment has altered characteristics of its environment, making it difficult for various colleges and professional schools to understand the need to incorporate these changes into their educational offerings. In today's interconnected world, a curriculum based on the development of professional competencies and scientific research cannot prepare oblivious students for professional success whether nationally or internationally. Students participating in diverse programs require a flexible curriculum that helps them identify and develop the knowledge, skills, and mindset they will need to succeed in the global markets in which they wish to work. To better prepare students to compete in global markets, it is recommended that a conceptual framework be built to align education with changes in technology and the global environment. The overall objective of this study was to investigate how learning management and innovation affect students' perceptions of their educational experience. Quantitative, fundamental-substantive, explanatory, cross-sectional, and non-experimental methods were used. Random sampling was chosen for practical reasons, and135 university students were selected. The findings showed very high reliability (measured by Cronbach's alpha). Also, multinomial logistic regression examined the data collected after service delivery. Since the tests showed no correlation between the variables, the null hypothesis was accepted and ruled out the significance of the impact of the variable.

Analysis of University Student Satisfaction Levels with the Learning Process on Five Dimensions of Service Quality (SERVQUAL)

Each academic course must conduct a self-evaluation, one method of which is a survey of students' attitudes towards the teaching and learning they experienced. Service quality affects how satisfied students are with the institution. There are five service quality dimensions (SERVQUAL): Reliability, Responsiveness, Assurance, Empathy, and Tangible. The purpose of the study was to analyze students' level of satisfaction with the learning process on the 5 SERVQUAL Dimensions and evaluate which dimension had the highest level of satisfaction. The object of research is the active students of Almuslim University in the Odd Semester of the Academic Year 2021/2022 totalling 1,023 people. Quantitative research approach with the type of survey research. Data was collected using a Google form questionnaire which was distributed online. Analysis of the data by calculating the Percentage of Respondents' Achievement Level (RAL) followed by calculating the Community Satisfaction Index (CSI). The results showed that the highest RAL was in the Assurance Dimension, the average score was 3.23, and the RAL was 80.65% (excellent category), while the lowest RAL was in the Tangible Dimension, the average core was 3.06, and the RAL was 76.44% (excellent category). Analytical findings on a per-item basis There are five areas that need tweaking: The incorporation of e-learning technology and instructor feedback into the classroom setting. Hotspot facilities, as well as learning facilities in the lecture room, are readily available to accommodate the lecturers' high availability for academic consultations and/or Final Project discussions. The Assurance Dimension received the greatest CSI score (3.23), and the highest CSI conversion score (80.65), while the Tangible aspect received the lowest CSI score (2.94), and the lowest CSI conversion value (73.38). Overall, we received a CSI conversion score of 79.45, for a grand total of 3.18 (good).

외식전공 대학생의 전공선택 동기가 전공만족도 및 취업준비행동에 미치는 영향

This study was conducted for 30 days from November 15, 2022 to December 15, 2022, for college students in the two-year, three-year, and 3.4th grades of restaurant majors in Seoul and the metropolitan area to analyze the impact of college students' motivation to choose their majors. A total of 450 copies of the questionnaire were distributed, 425 copies were collected, and a total of 400 copies were used, excluding 25 unfaithful copies. The results of analyzing the data collected as samples are summarized and summarized as follows. First, among the major selection motivations of college students majoring in dining out, personal motivation and social motivation were found to have a positive (+) effect on major satisfaction and job preparation behavior, and in particular, personal motivation has a greater influence than social motivation. Second, the major satisfaction of college students majoring in dining out has a positive (+) effect on job preparation behavior, and the higher the major satisfaction, the higher the job preparation behavior.

University Student Satisfaction A Systematic Literature Review

Student satisfaction can indicate the overall university experience, making it a contentious topic in the higher education literature. For this reason, the author conducted systematic literature discussing Student Satisfaction. This review aims to provide the available constructive literature on student satisfaction with a theoretical and empirical background published during the past 5 years, from January 2017- January 2022, to identify student satisfaction definitions and factors influencing student satisfaction. The author searched for articles in three databases (Scopus, Ebsco, and Proquest). The contribution of this research becomes a reference in understanding and determining the factors of student satisfaction in higher education.

Research on Improvement of The Design of DP Lamp Based on KANO-QFD

The number of contemporary college students is not only huge, but also showing a rapid growth trend. Then the research on the desk lamp used in the daily life of College Students' dormitory can effectively provide the basis for the good university life of students. With the development of the economy, the improvement of the quality of life, and the arrangement of the work and rest time of the contemporary college students affect the experience of the college students' user groups on the dormitory lamp. Based on the principles of KANO and QFD, combined with the characteristics of university students' dormitory lamp, In the process of completing the project,we use KANO principle firstly and then combine QFD principle.In the KANO stage, we need to calculate the comprehensive score of the importance of College Students' needs. In the QFD stage, the importance of design requirements is calculated, and the key design requirements are output at last, so as to carry out the lamp design planning, effectively transfer the diverse needs of college students, maximize the user satisfaction of college students, and provide effective method guidance for lamp designers.

Resilience fully mediated in the link between risk of smartphone addiction and life satisfaction among college students

ABSTRACT Objective: Life satisfaction is one of the most important indicators of psychological health for college students. Therefore, investigating the factors that influence the level of life satisfaction of college students can help develop intervention programs to improve student life satisfaction. This study investigates the mediating effect of resilience in the link between risk of smartphone addiction (RSA) and life satisfaction among college students. Method: A cross-sectional study design was used. Four hundred twenty-three Vietnamese university students (Mage = 18.78, SD = 0.925) completed The Smartphone addiction scale – Short version (SAS –SV), The Connor – Davidson Resilience scale (CD-RISC-10) and The Life satisfaction scale (SWLS). The SPSS 20 and PROCESS 3.5 (Model 4) were used to test the hypotheses. Results: The results indicated that RSA did not predict life satisfaction among Vietnamese students (B = −0.052, SE = 0.035, p > 0.05, 95% CI = [−0.120, 0.017]). More importantly, resilience fully mediated the link between RSA and life satisfaction (B = −0.020, SE = 0.010, 95% CI = [−0.041, −0.004]). Discussion: The findings of this study not only contribute to expanding the mechanism of the association between RSA and life satisfaction, but also provide a theoretical basis for interventions to improve life satisfaction for students.

Gamified Entrepreneurship Courses Motivate College Students’ Satisfaction: An Integrated Flow Framework

Since the Gamified Entrepreneurship Courses have been applied to college students’ entrepreneurship courses, it has provided interactive and immersive course experiences to help improve the effect of course teaching. From the perspective of college students, Gamified Entrepreneurship Courses are a novel teaching method, and the satisfaction of college students with Gamified Entrepreneurship Courses will determine the future development of this course model. However, current research shows that college students’ satisfaction with Gamified Entrepreneurship Courses has not yet reached the desired level. Therefore, this study aims to study the factors and mechanisms that affect college students’ satisfaction with gamification entrepreneurship courses by constructing an integrated flow framework. A total of 205 college students who participated in the Gamified Entrepreneurship Courses were obtained, and the study used partial least squares (PLS) to analyze the measurement and structural models. The results show that the satisfaction of Gamified Entrepreneurship Courses is affected by presence and the competence needs, autonomy needs, and related needs in Self-determination Theory (SDT), and this effect is generated through the mediating variable of flow. Therefore, we verified that competence, autonomy, relatedness, and presence are key determinants in helping college students enter a state of flow, flow, in turn, reflects the level of satisfaction with the course. Our research provides empirical evidence for entrepreneurship curriculum teachers to improve college students’ satisfaction with the curriculum and continuous learning.

역할극을 통한 학습인식이 항공서비스전공 대학생의 대인관계능력, 학습만족, 학습성과에 미치는 영향에 관한 연구

This study aimed to analyze the relationship between the learning perception of aviation service subjects using role play on the interpersonal competence, learning satisfaction, and learning outcomes of college students majoring in aviation service. A survey was conducted targeting 217 university students majoring in aviation service who are enrolled in universities in the metropolitan area and Chungcheong area and have experience in class using role play. In addition, the hypothesis is verified using the structural equation model. Among the perceptions of role play classes experienced by university students majoring in aviation service, ‘interdependency’ was found to have a positive (+) effect on all sub-factors of interpersonal competence. And ‘usefulness’ confirmed the positive (+) influence relationship with ‘temperament for others’ and ‘communication’ except for ‘relationship promotion’ of interpersonal ability. Among sub-factor of interpersonal competence, it is confirmed that only the factors of ‘temperament for others’ and ‘communication’ had an effect on learning satisfaction. And it is proved that learning satisfaction is an important determinant of learning outcomes. Therefore, this study is expected to serve as a basis for deriving an efficient and optimal learning method for practical subjects in aviation service majors.

멀티미디어 강의 콘텐츠의 유형별 특성이 학습 효과와 수업 만족도에 미치는 영향 -마이크로러닝과 e-러닝을 중심으로-

This study is an empirical research that examines the difference in learning effects and course satisfaction of university students when using video-centered content and still image-centered content, such as photos or images, in traditional e-learning classes and microlearning classes. For this study, the same course content was divided into video-centered content and still image-centered content, and two types of teaching methods, microlearning and traditional e-learning, were created, resulting in four types of course content. These were applied to four groups of participants" classes, and after two weeks of instruction, the learning effects were measured through formative evaluations and course satisfaction was measured through a survey. The results of the analysis showed that the formative evaluation scores of participants who learned with video-centered content were higher than those of participants who learned with still image-centered content, and the formative evaluation scores of participants who learned with microlearning were higher than those of participants who learned with the traditional e-learning method.

대학생의 자기효능감과 삶의 만족도와의 관계

This study examined the effect of self-efficacy on life satisfaction for college students living in the Chungcheong area for four years. Multiple regression analysis was conducted to analyze the frequency of basic variables, correlation analysis to confirm the correlation between variables, and to analyze the effect between variables. First, it was found that life satisfaction and self-efficacy had a positive relationship with each other. Second, as a result of multiple regression analysis with control variables to examine the relationship between life satisfaction and self-efficacy of college students, the value representing the explanatory power of the regression model was 0.335 and the variables were about 33.5% of the change in life satisfaction. Self-efficacy was found to have a positive effect in a direction consistent with theoretical expectations, and was statistically significant. The beta value of self-efficacy was 0.496, and it was found to be statistically significant at the significance level 0.001. In terms of control variables, gender (beta=-0.120, p=0.016), allowance (beta=0.135, p=0.004), and academic performance (beta=0.095, p=0.047) were found to be statistically significant. Through this, it is intended to improve college students' satisfaction with school life adaptation, reduce their dropout in the middle of school, increase college students' self-esteem, and use it as basic data and develop programs that can help them pursue and get jobs in the future.

관광전공 대학생의 코로나19로 인한 취업불안이 취업준비행동과 전공만족도에 미치는 영향

Purpose: Through the mediating effect of self-efficacy and resilience, the process of job anxiety affecting job preparation behavior and major satisfaction of tourism major college students experiencing COVID-19 is identified, and also the psychological path of college students following COVID-19 is classified to suggest more useful directions for improvement.
 Methods: Data were collected from 360 students majoring in tourism at two-year colleges and four-year universities by conducting an online survey. The participants in the study were 164 male students (45.6%) and 196 female students (54.4%), and the collected data were analyzed using SPSS 23.0.
 Results: As a result of the analysis, it was found that job anxiety had a negative (-) effect on self-efficacy and resilience, and self-efficacy and resilience had a positive (+) effect on job preparation behavior and major satisfaction. It was verified that both self-efficacy and resilience play a mediating role in the relationship between job anxiety and job preparation behavior and also between job anxiety and major satisfaction.
 Conclusion: Research has shown that increasing self-efficacy and resilience, even in situations where employment is unstable, has a positive effect on job preparation behavior and major satisfaction.

코로나19(COVID-19) 장기화로 인한 대학생의 피로, 우울, 삶의 질이 여가만족도에 미치는 영향

Objectives This study attempted to understand the relationship between fatigue, depression, quality of life, and leisure satisfaction of college students due to the prolonged COVID-19, and to understand the factors affecting leisure satisfaction.
 Methods The convenience was extracted from college students who experienced more than one semester of non- face-to-face online lectures among 130 college students enrolled in 4-year colleges in C province. Data collection was conducted from June 1st to June 14th, 2021 and the non-face-to-face URL questionnaire was used for the collection. The collected data was analyzed using SPSS 19.0 program for the mean and standard deviation, Pearson correlation coefficient, and stepwise multiple regression.
 Results The leisure satisfaction of college students due to the prolonged COVID-19 has a positive(+)correlation with depression, negative correlation, and quality of life, and the higher the leisure satisfaction, the lower the depression and the higher the quality of life. In addition, as a result of analyzing the factors influencing college students' fatigue, depression, and quality of life on leisure satisfaction, fatigue and depression had no significant effect, and quality of life had a significant effect on leisure satisfaction, and the explanatory power of the model was 46%.
 Conclusions The purposes of this study were to identify the degree of fatigue, depression, and quality of life of college students, and to identify leisure satisfaction according to the variation of the subjects, and to provide basic data for college students to lead their daily and leisure lives and improve mental health in a pandemic situation.

Relationship Analysis of Spiritual Intelligence with Life Satisfaction of College Students

The present study was conducted during December-January, 2022–23 at Ludhiana, Punjab, India to assess the relationship between spiritual intelligence and life satisfaction among college students. The sample consisted of 220 college students aged between 23–24 years. The sample consisted of equal number of male (n=110) and female (n=110) students. Random sampling was done to draw sample from four colleges of district Ludhiana. The objective of the study was to assess the relationship between spiritual intelligence and life satisfaction of college students. Sixfold spiritual intelligence scale by Kaur (2017) and Life satisfaction scale by Singh and Joseph (2015) were used as data collection tools to assess the spiritual intelligence and life satisfaction of college students. Gender wise mean score differences among college students across different dimensions of spiritual intelligence revealed no significant differences among various dimensions. Gender wise mean score differences among college students across different levels of life satisfaction showed a significant difference at low level of life satisfaction. The results revealed that all the dimensions of spiritual intelligence were positively related to life satisfaction of male and female college students. It would be also helpful for parents, counsellors, psychologists and human development professionals to understand the level of spiritual intelligence of college students. The present study will be useful for the youth to understand the importance of spiritual intelligence and its relationship with life satisfaction.

Effect of Delivery Service on University Student's Satisfaction & Reorder Intention on Chinese Restaurants in Korea

Effect of Delivery Service on University Student's Satisfaction & Reorder Intention on Chinese Restaurants in Korea

부모 과잉간섭적 양육태도와 대학생 자녀의 삶의 만족도 간 구조적 관계: 자아정체감, 삶의 목표 지향성, 우울의 매개효과를 중심으로

부모 과잉간섭적 양육태도와 대학생 자녀의 삶의 만족도 간 구조적 관계: 자아정체감, 삶의 목표 지향성, 우울의 매개효과를 중심으로

The influence of physical exercise on college students' life satisfaction: The chain mediating role of self-control and psychological distress.

To explore the relationship between physical exercise and life satisfaction among college students and test the dual mediating role of self-control and psychological distress between them. A sample of 526 Chinese college students completed questionnaires regarding physical exercise, life satisfaction, self-control and psychological distress, of which 38.4% were boys. Path analyzes indicated that physical exercise was positively correlated with life satisfaction, and this link could be mediated by self-control and psychological distress. The present study identifies the potential underlying mechanism by which physical exercise is associated with the life satisfaction of college students, which has important implications for theory and prevention.

Negative association between harsh parenting and life satisfaction: negative coping style as mediator and peer support as moderator

BackgroundPrevious research has demonstrated that harsh parenting negatively affects children’s psychological development. This study examined the association between harsh parenting during childhood and life satisfaction of Chinese college students. We further looked at whether this association is explained in part by negative coping styles, and whether peer support lessens the potential effect of harsh parenting on negative coping styles and life satisfaction.MethodThe sample included 609 Chinese students (aged 17–21 years, M = 18.39, SD = 0.82). The participants responded to questionnaires measuring past experiences with harsh parenting, life satisfaction, negative coping styles, and peer support.ResultsRegression analysis showed that harsh parenting negatively contributed to students’ life satisfaction via the mediator of negative coping styles, and peer support moderated this negative relationship. Specifically, the negative impact of harsh parenting on life satisfaction was only significant when there was low peer support. The effect of harsh parenting on negative coping styles was higher in individuals with high peer support than in those with low peer support.ConclusionThis study highlights the roles of intrinsic (negative coping style) and extrinsic (peer support) factors in understanding the negative effects of harsh parenting on adolescents’ life satisfaction. These results provide insight into how to enhance adolescents’ life satisfaction by reducing harsh parenting and negative coping styles and by promoting peer support.

Development of soft skills in higher education: students' opinion

The need to systematize and formalize soft skills in curricula makes the study relevant. This becomes especially important in the context of a fundamental reform of the national education system in Russia. The reliance on the world's best educational practices will allow creating effective training programs in order to increase the demand for university graduates. In the article the research conducted to assess the satisfaction of university students (on the example of MGIMO MFA of Russia) with the development of soft skills during the mastering of academic disciplines is presented. At the first stage of the research, scientific articles in which the authors classify soft skills were selected and analyzed, and a list of the most professionally significant soft skills was compiled and used as a basis for the developed questionnaire. At the second stage, a survey of students was conducted. There were 135 students who participated in the survey. It was found out that a high percentage of the respondents find soft skills important for their future career. However, according to the students, insufficient attention is paid to the development of soft skills in the process of higher education, so young people mostly do not associate their mastery of certain skills with their studies at university. Despite the fact that in recent years researchers have paid attention to the study of soft skills, university curricula do not regulate the improvement of skills. The missing formalization of soft skills in university curricula creates obstacles for their development in the process of studying at the university. This study confirms the relevance of updating the curriculum and educational framework

Satisfaction of university students in academic teamwork: evidence of a situational leadership approach

Leadership capacity and leadership style are among the factors that affect job satisfaction. This study aims to survey and measure the impact of the situational leadership approach on student satisfaction in the relationship between team members and team leaders. Quantitative research was conducted through an online survey of 207 students from study groups, messenger and emails of students majoring in Business Administration. The data were analyzed through Cronbach's Alpha test, exploratory factor analysis (EFA), Pearson correlation analysis, and multivariate regression analysis to test the research hypothesis. The research results have shown that there are only three situational leadership styles that have a significant impact on student satisfaction with team leaders: Directive leadership styles have a negative impact on member satisfaction with team leaders. Coaching and supportive styles positively affect team member satisfaction with team leaders, while delegating leadership style has no significant impact on member satisfaction with team leaders. The research results suggest that to improve the effectiveness of teamwork in the process of studying at university, the team leader needs to focus on the style of coaching, cooperation, and discussion.