Level Of Satisfaction Research Articles

Working conditions, missed care and patient experience in home care nursing in Italy: An observational study.

The aging of the population requires an appropriate knowledge of the type of care that needs to be provided to inform healthcare policies. In Italy, neither home care nursing, nor the patient experiences have ever been described. To describe the characteristics of nurses and care recipients involved in home care. A descriptive cross-sectional study conducted in 18 Italian Regions. Between April and October 2023, data from nurses and patients involved in home care were collected through two surveys. Psychosocial conditions in workplaces, missed care, and care experiences were assessed using validated tools. Descriptive statistics and Pearson's correlations were performed. A total of 46 local healthcare units were included in this study, with a total of 2549 nurses and 4709 care recipients. Nurses (mean age 46.60; 79.48% female; 44.68% regional nursing diploma as the highest qualification) reported good working conditions (42.37; SD=12.25; range=0-100) and a high mean number of missed care activities (5.11; SD=3.19; range 0-9). Most nurses (83.41%) reported high levels of job satisfaction, while 20.28% intended to leave their job. Patients (mean age 75.18; 57.57% female; 36.95% primary school), on the other hand, rated positively the care they had received (8.23; range=0-10). Despite the perception of critical issues at work and some missed care, satisfaction in nurses and patients was high. These data constitute a preliminary snapshot of the studied phenomena, which will be investigated through more in-depth analyses.

Reviving forgotten techniques: Vaginal salpingectomy in public health system, a retrospective cohort study.

To evaluate the viability of the vaginal route as an alternative to laparoscopy for patients seeking permanent surgical contraception. We conducted a retrospective cohort study in 2021, dividing patients into two groups based on their preference: vaginal and laparoscopic salpingectomy. The statistical analysis was conducted using STATA, employing standard statistical methods based on the distribution of variables. The study included 64 patients, with 34 undergoing the vaginal approach and 30 the laparoscopic route. No statistically significant differences were observed in baseline characteristics or complications between the two groups. Both surgical methods were found to be feasible. The vaginal route demonstrated a significantly shorter mean surgical time (P < 0.001). The laparoscopic route exhibited significantly less intraoperative blood loss (P < 0.001) and fewer hospitalization hours (P = 0.008). Postoperative satisfaction and pain levels did not show statistically significant differences. Vaginal salpingectomy is a feasible technique with low complication rates, making it a potential option for gynecologists to offer their patients. We propose vaginal route inclusion in the training curriculum for gynecologic surgeons during the residency program, without any subspecialty requirements.

Effectiveness of Midwifery Care for Family Planning (KB) Acceptors with IUD (Intrauterine Device): Study in Kayu Kul Village, Pegasing, Central Aceh, Indonesia

Family planning (KB) is one of the Indonesian government's priority programs to control the rate of population growth. IUD (Intrauterine Device) is an effective and popular family planning method in Indonesia. Quality midwifery care is important to ensure successful IUD use and increase acceptor satisfaction. This study aims to analyze the effectiveness of midwifery care for family planning acceptors with IUDs in Kayu Kul Village, Pegasing, Central Aceh, Indonesia. This study used a cross-sectional observational design involving family planning acceptors with IUDs in Kayu Kul Village, Pegasing, Central Aceh, Indonesia. Data was collected through structured interviews and observations of midwifery care provided to acceptors. Data were analyzed using univariate and bivariate analysis with the Chi-square test. The results showed that the majority of family planning acceptors with IUDs (80%) received effective midwifery care. Effective midwifery care includes: complete health screening, comprehensive education about IUD use, counseling about IUD side effects and complications, and regular monitoring of IUD use. Acceptors who received effective midwifery care had a higher level of satisfaction (90%) compared to acceptors who did not receive effective midwifery care (60%). Effective midwifery care has been proven to increase family planning acceptor satisfaction with the IUD. Therefore, it is important to improve the quality of midwifery care at Health Centers to ensure successful use of IUDs and increase acceptor satisfaction.

From taste to purchase: Understanding the influence of sensory perceptions and informed tasting on plant-based product purchases - An extension of the theory of planned behavior

Although suggestions to shift towards plant-based diets have been proposed, and consumers have indicated their willingness to reduce meat consumption, there is a scarcity of research exploring consumers' attitudes and intentions regarding plant-based products. Therefore, this study analyses consumers’ hedonic sensory acceptance and its impact on the attitudes and predictors associated with purchasing intentions with regard to various plant-based products. Data were collected from 132 consumers using a validated questionnaire designed on the Qualtrics platform. Statistical package for the social sciences software was used to analyze the descriptive statistics relating to consumers' attitudes towards plant-based products, and partial least squares structural equation modeling was employed to identify the factors influencing their purchasing intentions. The results showed that consumers have tended to adopt moderate attitudes towards plant-based products. They rated their perceived behavioral control, subjective norms, and perceptions of the sensory characteristics of these products as high. However, they also reported only a moderate level of satisfaction after tasting the product. The results of the structural equation modelling analysis demonstrated that four factors significantly influenced consumers' intentions to purchase plant-based products: perceived behavioral control, sensory perceptions, attitude, and informed tasting. This study contributes to existing knowledge and provides empirical support for explaining the factors influencing Spanish consumers' decisions to purchase plant-based products. These findings have promising implications for the future sales of plant-based food products in Spain and other European countries.

A Study of Satisfaction Level of Current Account Holders of Akola Urban Co-Operative Bank

Cooperative banks are witnessing steady growth and development, playing a crucial role in promoting financial inclusion, a cornerstone of economic and national advancement. These banks are particularly instrumental in supporting micro and small enterprises in their business endeavors. Renowned for their customer-centric services, cooperative banks contribute significantly to the financial landscape. This research paper focuses on The Akola Urban Co-operative Bank Ltd., analyzing the overall satisfaction levels of its current account holders. Utilizing various statistical tools, the study delves into understanding customer satisfaction across different banking facilities such as overdrafts, RTGS/NEFT, demand drafts, and more. Furthermore, the paper emphasizes the importance of raising awareness about the services offered by cooperative banks. Customer feedback and recommendations are explored, highlighting areas for potential improvement, notably the enhancement of the bank's mobile banking services.

One Day Service Model Towards Community Satisfaction in Peaceful Villages Watang Sidenreng District

This research is quantitative research with a descriptive approach. The population in this study were all people who received services at the Peace Village Office during the last two months. The sampling technique in this research is by using saturated samples. So the population in this study is the same as the sample size, namely 77 people. Data analysis uses multiple regression analysis to hypothesize the one day service model on community satisfaction. The results of multiple linear analysis show that the one day service model has a positive effect on the level of community satisfaction. The results of the research show that the implementation of the one day service model, in this case the one day service at the Peace Village Office, has gone well. Likewise with the level of community satisfaction with public services, where the people of Peace Village feel satisfied with the public services they receive.

A STUDY ON CUSTOMER SATISFACTION OF SMALL CARS WITH SPECIAL REFERENCE TO MARUTI SUZUKI PVT. LTD GREATER NOIDA

This study delves at the levels of customer satisfaction linked to compact cars, with a specific emphasis on Maruti Suzuki vehicles. In developing economies, little automobiles make up a sizable portion of the market. The varied offerings of market leader Maruti Suzuki meet the demands of a wide range of consumers. In order to gauge client happiness, the study makes use of quantitative and qualitative techniques. Quantitative information is derived from surveys administered to customers who own Maruti Suzuki small cars. The satisfaction levels are measured across various dimensions, including performance, design, comfort, and after-sale care. Nuanced understanding of consumer perceptions and preferences is provided by qualitative insights generated from in-depth interviews and focus groups. Key factors of consumer happiness are revealed by the data, which also identify areas of potential improvement and areas where Maruti Suzuki shines. Customers are most impacted by factors like price, fuel efficiency, reliability, and brand reputation when it comes to their overall pleasure. Also, to help with targeted marketing, the study looks at how demographic and psychographic aspects affect satisfaction levels. Keywords:- Maruti Suzuki, Customer Satisfaction, Greater Noida

Hypnosis-Assisted Awake Craniotomy for Eloquent Brain Tumors: Advantages and Pitfalls.

Awake craniotomy (AC) is recommended for the resection of tumors in eloquent areas. It is traditionally performed under monitored anesthesia care (MAC), which relies on hypnotics and opioids. Hypnosis-assisted AC (HAAC) is an emerging technique that aims to provide psychological support while reducing the need for pharmacological sedation and analgesia. We aimed to compare the characteristics and outcomes of patients who underwent AC under HAAC or MAC. We retrospectively analyzed the clinical, anesthetic, surgical, and neuropsychological data of patients who underwent awake surgical resection of eloquent brain tumors under HAAC or MAC. We used Mann-Whitney U tests, Wilcoxon signed-rank tests, and repeated-measures analyses of variance to identify statistically significant differences at the 0.05 level. A total of 22 patients were analyzed, 14 in the HAAC group and 8 in the MAC group. Demographic, radiological, and surgical characteristics as well as postoperative outcomes were similar. Patients in the HAAC group received less remifentanil (p = 0.047) and propofol (p = 0.002), but more dexmedetomidine (p = 0.025). None of them received ketamine as a rescue analgesic. Although patients in the HAAC group experienced higher levels of perioperative pain (p < 0.05), they reported decreasing stress levels (p = 0.04) and greater levels of satisfaction (p = 0.02). HAAC is a safe alternative to MAC as it reduces perioperative stress and increases overall satisfaction. Further research is necessary to assess whether hypnosis is clinically beneficial.

Future Professionals: Student Satisfaction with the General Medicine Degree Curriculum at University of Prishtina

Future Professionals: Student Satisfaction with the General Medicine Degree Curriculum at University of Prishtina

Relationship Among Internet Use, Social Support and Financial Well-Being: Based on the Empirical Survey

Based on the analysis of survey data of left-behind children in rural areas of Guizhou Province, this paper studies the happiness of left-behind children and explores its interaction and impact with Internet usage behavior and social support. This study uses a sample size of 336 to study the relationship between Internet use, social support and subjective well-being of left-behind children through descriptive statistical analysis. The findings show that economic status has a statistically significant impact on financial well-being, and that the impact of life satisfaction on well-being increases as satisfaction levels increase. However, the frequency and duration of Internet use did not have a significant impact on subjective well-being. On the contrary, research found that content preferences have a positive impact on social support and subjective well-being of left-behind children. Information-based network use can bring more social support, thus improving the life satisfaction of left-behind children. Finally, family support had a significant predictive effect on left-behind children’s subjective well-being. Future research can further explore the complex relationship between left-behind children’s Internet use, social support and subjective well-being, especially comparative studies in different regions and different cultural backgrounds, to comprehensively understand the formation mechanism of left-behind children’s well-being.

The Job Satisfaction Variation Due to Socio-Demographic Characteristics: An Indicator for CSR And Alignment with UN SDGs? Evidence in Healthcare Field in Turkey

This study seeks to examine the job satisfaction among different demographic groups of employees in the healthcare sector in Turkey. The study seeks to broaden the scope of job satisfaction by emphasizing its role as an indirect measure of the positive principles and practices that contribute to maintaining a high level of Corporate Social Responsibility (CSR) in line with the United Nations Sustainable Development Goals (UN SDGs) for groups of employees. This paper employed a survey to gather primary data. The survey forms utilized comprise two distinct sections. The initial section of the survey forms was determining the socio-demographic characteristics of the participants. The second portion of the poll utilized the Minnesota work satisfaction survey to measure job satisfaction. T-test and ANOVA are employed to detect disparities among separate employee categories. The findings suggest that there are disparities in the job satisfaction levels among employees belonging to at least two distinct groups with varying educational backgrounds (p &gt; 0.040). Upon analyzing the job satisfaction of the staff based on their job positions, a notable disparity in job satisfaction was observed among at least two distinct employee groups in various roles (p &gt; 0.009). No significant disparities in job satisfaction were seen across the employee groups based on age, marital status, parenting status, work experience, and monthly salary. Simultaneously, the paper establishes a connection between the job satisfaction and a more advanced level of corporate governance focused on CSR and aligned with the UN SDGs. This paper aims to explore the potential use of work satisfaction as an indicator in evaluating CSR and its alignment with the UN SDGs in the future. Received: 17 January 2024 / Accepted: 30 April 2024 / Published: 5 May 2024

A Study on Customer Satisfaction of Titan Watches

This study looks on the level of customer satisfaction with Titan watches, a well-known brand in the watch industry. The study intends to examine a number of factors that affect consumer satisfaction, such as product quality, design, brand perception, after the sale servicing, and general customer experience. The study gathers and examines customer feedback using a thorough process that includes surveys and data analysis in order to identify the primary factors that influence satisfaction. The research provides significant insights into the dynamics of customer satisfaction within the watch industry by concentrating on Titan watches. The study's conclusions can help Titan with its marketing plans, new product ideas, and brand positioning. They can also advance knowledge about customer satisfaction in the watch industry.

Safety and feasibility of in-hospital autonomous transportation using a driverless mobility for patients with musculoskeletal disorders: preliminary clinical study to achieve mobility as a service in medical care

BackgroundRecent advancements in and the proliferation of autonomous mobility technology, such as intelligent wheelchairs, have made it possible to provide mobility services for patients with reduced mobility due to musculoskeletal disorders. In the present study, we conducted a preliminary clinical study to assess the safety and feasibility of in-hospital autonomous transportation using a driverless mobility (wheelchair) for patients with musculoskeletal disorders.MethodsFrom January to February 2022, 51 patients with musculoskeletal disorders exhibiting gait disturbance who presented to our institution were included in the present study. Driverless mobility rides were conducted over a straight-line distance of 100 m from the orthopaedic outpatient reception to the payment counter after the outpatient consultation. We assessed the quality of life using an EQ-5D-5 L index and pain using a VAS score before riding the mobility to investigate the patient’s condition. After the ride, a questionnaire survey was conducted to assess patient satisfaction on a 5-point scale. In addition, adverse events during the mobility ride were investigated.ResultsOverall satisfaction levels showed that 44 out of 51 (86%) patients rated the level as 3 or higher. There were no significant differences in the level of satisfaction based on the cause of disorders or EQ-5D-5 L Index. Among 19 patients who rated the level of satisfaction as 2–3, the ratio of postoperative patients and those with pain tended to be higher (p < 0.05). While 26 of 51 (51%) patients reported moments of feeling unsafe during the mobility ride, no actual adverse events, such as collisions, were observed.ConclusionsAn in-hospital autonomous transportation service using a driverless mobility for patients with musculoskeletal disorders demonstrated high satisfaction levels and was safe with no severe adverse events observed. The expansion of autonomous mobility deployment is expected to achieve mobility as a service in medical care.

Assessment of the Level of Awareness among Pregnant Women Regarding Antenatal Care Services at the Selected Upazila Hospital in Bangladesh

Background: Antenatal care (ANC) is a critical component of maternal and child health care, focusing on the medical and psychological well-being of pregnant women from conception to the onset of labor. Therefore, awareness among pregnant women regarding antenatal care services is crucial. Aim of the study: The aim of this study was to assess the level of awareness among pregnant women regarding Antenatal Care Services. Methods: A descriptive cross-sectional study was carried out at 3 upazillas of Kishorganj district to assess the level of satisfaction of pregnant women regarding antenatal care at selected upazilla health complex during covid-19 pandemic. A total of 163 pregnant women were interviewed from 3 upazilla health complex, Kishorganj were included in this study. Result: Most pregnant women visiting the upazilla health complex were aged 18-23 (54.6%), with a mean age of 23.38 years (SD ±3.659). Information about the complex's services was primarily received from healthcare personnel (70.6%). The majority found the complex consistently open (97.5%), providing satisfactory care (89%). Most respondents (81%) received all necessary medicines, and 77.3% confirmed the availability of medical instruments. Awareness of antenatal care services was high, majority knew about pregnancy registration and check-ups. Among the respondents 51.5% were good aware and nearly half of respondents (48.5%) were poor aware about ANC related services provided from upazilla health complex. Conclusion: The findings of the current study indicate a strong awareness of antenatal care services among the majority of respondents.

Navigating the Portfolio Landscape: Examining Lecturers’ and Students’ Perspectives on Portfolio Assessment Practices

This study examined the perceptions of lecturers and students regarding portfolio assessment practices, their overall attitudes towards this assessment method, and the alignment and divergence between their perceptions. Employing a survey research design, the study was conducted at the University of Education, Winneba, in the Central Region of Ghana, involving 52 final-year science education students and five of their lecturers. Students were selected using stratified random sampling, while lecturers were chosen purposefully. Data collection instruments comprised five-point Likert scale questionnaires administered to both groups, ranging from strongly disagree to strongly agree. Descriptive analysis, including mean, frequencies, and percentages, was utilised for data analysis. Results indicated that lecturers generally perceive a clear purpose for portfolio assessment practices (mean score = 4.20) and emphasise integrating them into every educational programme (mean score = 4.40), while students express lower levels of satisfaction with these aspects (mean scores = 2.15, 2.42, respectively). Additionally, lecturers exhibit moderate attitudes towards portfolio assessment (60.0%), while students predominantly demonstrate low attitudes (59.6%). Alignment between lecturers and students is evident in some areas, such as the importance of communicating objectives and providing feedback to students and the importance of this assessment in diagnosing students’ strengths and weaknesses, but discrepancies arise regarding the guidance of students during the practices. The study concluded that understanding and addressing the differences in perceptions and attitudes between lecturers and students is crucial for promoting a shared understanding and acceptance of portfolio assessment practices. In order to close gaps and foster meaningful engagement, it is then recommended that institutions prioritise efforts to improve communication, collaboration, and support for both lecturers and students to enhance the effectiveness of portfolio assessment practices in higher education.

Analisis Kepuasan Pengguna Terhadap Layanan Arsip di Sekolah Vokasi Institut Pertanian Bogor

Service quality is very important, because its role is related to the interests of users, both the interests of internal and external users as a whole. This research aims to determine the level of satisfaction and performance assessment of archive services. The data collection method uses a literature study model and questionnaires. Data analysis uses primary data obtained from the results of questionnaire analysis, and secondary data obtained from a literature review. Respondents in this research were education staff, lecturers and students. The level of satisfaction with the quality of archival services at the IPB College of Vocational Studies based on CSI analysis was 81.76%, indicating that in general respondents were very satisfied with the quality of archival services. The results of the suitability analysis show that the relationship between expectations and the quality of archival services shows the highest gap in indicator A3(-0.502), where respondents expect the complete availability of required records, and the lowest gap in indicator Y3 (-0.364), namely staff politeness and the information provided is clearly understood. The conformity level of 90.24% indicates that the quality of archival services is considered good and service performance is in line with expectations. IPB College of Vocational Studies must consider human resource competency and ease of access. Human resourcecompetency, ease of access, is one of the issues that needs to be paid attention to by the IPB College of Vocational Studies. One of the managerial implications is increasing capabilities in the field of archives and recommendations for a comprehensively integrated system for IPB. It is hoped that researchers and stakeholders will accept development ideas and practical contributions in the form of strategic understanding and references.

Accessibility and Effectiveness of Online Learning in China's Vocational Education System: A Comparative Study between Urban and Rural Areas

The rapid expansion of online learning in China has revealed significant disparities between rural and urban vocational students, necessitating a thorough investigation. This study explores the accessibility and effectiveness of online education in both urban and rural settings, focusing on key dimensions like internet availability, device readiness, digital literacy, infrastructure support, LMS adoption, feedback methods, student engagement, and satisfaction. Data was collected from 314 participants, and statistical techniques including the Mann–Whitney U test and Pearson correlation were employed for analysis. The study delved into six crucial areas related to online learning accessibility and academic performance, utilizing Principal Component Analysis (PCA) to understand complex interrelationships among variables. The findings indicated that rural students consistently scored lower in all aspects of online learning accessibility (p &lt; 0.01) compared to urban counterparts. Moreover, rural vocational learners exhibited lower engagement and satisfaction levels in online education, resulting in lower academic achievement than their urban peers. The strong correlations among these parameters highlight the need for integrated interventions to bridge the digital divide. In conclusion, this study underscores the urgency of targeted interventions to address the digital divide between urban and rural areas in China.

Building Consumer Behaviourin E-commerce : A Case Study of Flipkart

ABSTRACT In the rapidly evolving landscape of e-commerce, consumer behaviourstands as a pivotal factor influencing purchasing decisions, brand loyalty, and overall business success. This case study delves into the strategies and practices adopted by Flipkart, a leading player in the Indian ecommerce sphere, to cultivate and sustain consumer trust. Through a meticulous examination backed by a sample size of 30+ respondents, this research employs statistical tools, specifically the Chi-Square test method, to scrutinize hypotheses pertaining to various dimensions of consumer trust. The study encompasses an extensive exploration of factors crucial to consumer behaviourin ecommerce, encompassing elements such as website security, product quality, customer service, and brand reputation. Utilizing a structured questionnaire, data is meticulously gathered from Flipkart customers, aiming to capture their perceptions and experiences with the platform. The application of the Chi-Square test method enables a thorough analysis of the interplay between different behaviourfactors and levels of customer satisfaction. Initial findings suggest that Flipkart's strategic emphasis on robust security measures, dependable product delivery mechanisms, responsive and empathetic customer support, and coherent brand messaging significantly contributes to fostering consumer trust. Moreover, the research identifies specific strengths within Flipkart's approach to building trust, alongside areas where further enhancements could be made. By illuminating the intricate mechanisms through which Flipkart nurtures consumer trust, this study offers valuable insights for e-commerce practitioners striving to fortify customer relationships and attain a competitive edge in the digital marketplace. These insights hold significance not only for Flipkart but also for businesses operating within the broader ecommerce ecosystem, providing actionable strategies to bolster behaviourand drive sustainable growth.

Burnout and Life Satisfaction among Healthcare Workers Related to the COVID-19 Pandemic (Silesia, Poland).

The phenomenon of burnout among healthcare workers during the COVID-19 pandemic is a widespread problem with several negative consequences for the healthcare system. The many stressors of the pandemic have led to an increased development of anxiety and depressive disorders in many healthcare workers. In addition, some manifested symptoms of the so-called postpandemic stress syndrome and the emergence of occupational burnout syndrome, commonly referred to as "COVID-19 burnout." The aim of this study was to assess the burnout and life satisfaction of healthcare workers during the COVID-19 pandemic. The study was conducted in 2020-2022 among medical staff working in hospitals in Silesia, Poland. The instruments used to assess life satisfaction and burnout were the Satisfaction with Life Scale (SWLS) and the Maslach Burnout Inventory (MBI), which assesses three dimensions: emotional exhaustion (EE), depersonalisation (DEP), and sense of reduced professional accomplishment (SRPA). The study group included 900 participants. There were 300 physicians (mean age 38 ± 7 years), 300 nurses (mean age 35 ± 6 years), and 300 paramedics (mean age 31 ± 5 years). Life satisfaction as measured by the SWLS was lowest among nurses and paramedics in 2021 and among doctors in 2022. Male respondents and those with fewer years of work had higher levels of life satisfaction. People with more years of work had higher scores in EE and DEP and lower scores in SRPA (p = 0.001). We found a negative correlation between life satisfaction and EE (p = 0.001), DEP (p = 0.001), and SRPA (p = 0.002). The results highlight the need for further research into the causes of burnout among medical professionals and the need for effective interventions to promote well-being and prevent burnout in this group.

Effect of an Optimistic Approach on Individual Life Satisfaction

The study explores the impact of an optimistic approach on an individual’s life satisfaction. The study aims to understand the relationships between variables and determine whether they align with previous research findings showing that an optimistic approach benefits greater life satisfaction. The study was conducted in Pakistan. Two hundred participants were taken through purposive sampling, belonging to different socio-economic backgrounds. They were administered The Life Orientation Test (LOT) and Satisfaction with Life Scale (SWLS). To establish inter-item consistency, Cronbach alpha value was found for LOT as (α = .69-.72) and for SWLS as (α = .83-.92). Results showed a positive &amp; relatively strong correlation (r=.473, n=200, p=.000) between the two variables through Pearson correlation test. Further, Regression was applied, resulting in a highly significant relationship f (1, 98) = p&lt;0.05, R2=.552. Despite low optimism scores, a high level of life satisfaction was determined, and when optimism increases by 1 point, the life satisfaction score increases by 2,141 points. Based on the results of the study, the influence of optimism on life satisfaction in the context of Pakistan is discussed.