Retail Chains Research Articles

Qualitative detection of species adulteration in commercial meat products using a validated ELISA method

The aim of this study was to develop and validate an ELISA method for determining the type of meat in meat and meat products and its application in the detection of species adulteration in commercial meat products from retail chains in the Republic of Croatia. The developed method showed 100% specificity towards cattle, pig, sheep and poultry proteins and no cross-reaction with non-target food type antibodies, and was able to rapidly and reliably detect a given meat species in cooked meat samples at a 2% level of contamination. The analysis of meat products collected from various retail chains and butchers in the period from 2012 to 2022 showed satisfactory agreement with the declared species in 95.7% of cases. Canned pork products contained the least amount of potentially mis-declared products. Further, 35% of sudjuk samples, contained pork in addition to declared beef, while 26.7% of chicken sausages contained undeclared pork. Given that deviations of meat products from the declaration were determined in 4.3% of the total analysed samples, the importance of systematic prevention and detection of food fraud is emphasised through the establishment of a regular and effective system of supervision and control.

Zelena perspektiva općeg i namjenskog kontejnerskog prijevoza od Azije do sjevernog Jadrana

Intermodal transport is often touted as an environmentally sustainable mode of transport, especially when considering its share of the total supply chain. This article addresses the topical and sensitive issue of supply chain assessment in terms of the carbon footprint and energy efficiency of external transportation from the point of production to the customer. The long transportation distances overseas and the variety of operational sea container services result in significant variations in delivery times from Asian markets. In addition, disruptive events such as the Covid-19 pandemic and the Ukraine conflict have led to longer transportation times and lower reliability of various maritime services. The study examines the variety of existing direct container services from Asia to the Northern Adriatic. In addition to the two direct container services already established, another dedicated container service has been established primarily to serve a large retail chain in the European market. The “newly established” container service is characterised by its limited port coverage and the use of relatively small container ships with a maximum capacity of 5.500 TEU. The comparisons between the services highlight the differences in transport time and greenhouse gas (GHG) emissions, as well as the energy efficiency of container transport. The study empirically confirms the widespread assumption that larger and modern container ships offer environmental benefits, provided that cargo space is used efficiently and ship operators adopt slow steaming. However, the study also highlights the significant differences in GHG emissions between different services and emphasises the need for more comprehensive information and awareness among cargo owners to design sustainable supply chains.

Развитие межмуниципального и межрегионального сотрудничества как фактор самообеспечения продукцией сельского хозяйства

The article examines the state and problems of self-sufficiency in basic agricultural products in the Republic of Bashkortostan under the imposed sanctions restrictions, and provides ways to increase the level of food self-sufficiency in the region. The research revealed the advantages of agro-industrial integration and cooperation of agricultural producers, processors of agricultural raw materials and retail chains, including through an increase in value-added products. Proposals have been developed for the creation of various territorial agricultural clusters using the mechanism of intermunicipal and interregional cooperation for selfsufficiency in agricultural products and achieving food security of the regions and the country.

A bibliometric review of the omnichannel logistics literature

ABSTRACT The emergence of omnichannel logistics has led to fundamental changes in traditional e-commerce, retail, and consumer decision-making processes. Due to its crucial effects, the subject of omnichannel logistics has been frequently discussed in the literature in recent years. However, there is a need to clearly define at what level in the field of omnichannel logistics have been conducted and the themes on which they have been based. The aim of this study is to present an extensive and concise literature review on omnichannel logistics and to analyse the thematic evolution of the omnichannel logistics field. The study used bibliometric techniques to explore research trends in the field of omnichannel logistics. Employing SciMAT and VOSviewer software, the study analysed 156 articles from Web of Science journals. These research articles cover the 2016–2022 period. The analysis allowed exploring the dynamics in different years and identifying main/sub-themes. The findings highlighted the themes that are still in the maturation process. These themes are retail, service quality, omnichannel management, city logistics, warehousing, e-commerce and supply chain. This study presents a holistic picture of omnichannel logistics and introduces the themes related to retailer behavior and logistics process to the literature. Researchers can further their studies by considering prominent keywords in omnichannel logistics management. In this sense, the study offers beneficial implications for academics.In addition, the results of the study reveal the direction of the sectoral trends and the trend in the field of omnichannel logistics. In this sense, it offers a roadmap to businesses and sector employees in determining their strategies.

Digital Training for Micro-Entrepreneurs: Experimental Evidence from Guatemala

Abstract Previous literature shows minor impacts of in-person business training in developing countries, but few papers study the effectiveness of digital training. A research partnership with a multinational company operating in the food sector of Guatemala enables the randomized evaluation of a digital training program involving the franchise store owners of one of its retail chains. The training program combined a mobile app offering access to reproducible video capsules and virtual one-on-one consulting meetings. The results of the randomized evaluation reveal significant impacts on knowledge, business practices, sales, and profits. An examination of the mechanisms underlying these results reveals that consulting meetings are crucial in inducing engagement with the app’s content. Program flexibility, internet access, and initial sales are also crucial determinants of training effectiveness.

Использование смартфона в твердофазно-флуориметрическом определении некоторых полипептидных антибиотиков в лекарственных препаратах

The analysis of semi-products at different stages of production and finished medicinal products is an integral part of an effective quality assurance system for pharmaceutical production. The traditional methods used in the pharmaceutical field, such as capillary electrophoresis, gas and liquid chromatography, are quite versatile and effective. However, they are distinguished by the high cost of instrumentation and component materials, the need to use high-purity solvents, the lack of mobility and the possibility of in situ studies. Such shortcomings can be overcome by using the digital colorimetry method. Its significant popularization has been facilitated by the development of portable and personal electronic devices, among which the smartphone can be distinguished. The aim of the work was to develop a fast and simple method for the determination of a number of polypeptide antibiotics in drugs by digital colorimetry using a smartphone as a color recording device. To implement the solid phase fluorimetric determination of polypeptide antibiotics, HPTLC plates based on silica gel with an aluminum substrate were used as a matrix. Under these conditions, the fluorescence of actinomycin D, virginiamycin M1, virginiamycin S1, and novobiocin was observed when exposed to monochromatic radiation in the UV part of the spectrum (365 nm). The measurement of fluorescence intensity on the surface of the matrices was carried out using a smartphone. Calibration characteristics were constructed for the determination of polypeptide antibiotics in the concentration range of 32–500 μg/mL. The method for assessing the quality of finished drugs was tested on commercial products “Piostacin”, “Cosmegen”, “Dactinomycin” purchased in retail chains. The relative standard deviation of the analysis results does not exceed 0.05. The duration of the analysis was 10–15 min. Based on the results of the studies, the paper presents a method for determining some antibiotics of the polypeptide series by the intrinsic fluorescence of deposited solutions on a solid substrate during treatment with monochromatic UV radiation. The experimental delivery conditions used allow the analysis of drugs based on actinomycin D, virginiamycin M1, virginiamycin S1, and novobiocin.

Behavioural entropy as an individual difference

Introduction & BackgroundThe availability of digital footprints data have provided new and invaluable opportunities for personality psychologists. One way to study individual differences with digital footprints data is through the lens of entropy, which is a measure of the degree of randomness of a probabilistic system. When applied to individual behaviour, entropy captures how predictable an individual’s (e.g., shopping) pattern of behaviour is over time. In this study, we proposed that entropy can be conceptualised as a proxy measure of Openness, a Big Five personality trait. We further studied entropy’s associations with external behavioural outcome, namely the voting outcomes of the 2016 EU ‘Brexit’ referendum in the UK. This referendum asked UK citizens whether the UK should stay in the EU (vote Remain) or leave the EU (vote Leave). It has been demonstrated that Leave (or ‘Brexit’) vote was heavily influenced by attitudes towards immigration which is associated with values of being less ‘open’ to other cultures, and therefore we expected that entropy – or tendency to try new things – would be associated positively with voting Remain. Objectives & ApproachWith a massive data set (20,550,952 customers) provided by a large UK retail chain over a period of 2 years, we computed aggregated entropy for the Local Authority Districts (LADs). Further we investigated the relationships between entropy and personality traits, as well as between entropy and the referendum outcomes, at geographically aggregated levels. Relevance to Digital FootprintsThis study brought together digital footprints data with external sources. This study also identified population level insights by examining personality traits and their utility in predicting sociopolitical outcomes. ResultsResults of a linear regression model showed strong evidence supporting a positive relationship between entropy and Openness (b = 0.30, t = 3.30, p = .001), and a negative relationship between entropy and Neuroticism (b = -0.48, t = -3.53, p < .001). Further, entropy was associated with outcomes of the EU referendum in each LAD. Results of another linear regression model showed strong evidence supporting a positive relationship between the percentage of Remain votes and entropy (b = 0.28, t = 4.80, p < .001). Conclusions & ImplicationsThe relationship between Big Five trait Openness and entropy provided support that personality can be inferred from digital footprints data such as shopping history records. The positive relationship between entropy and the proportion of Remain vote demonstrated that people who are more open to new experiences voted Remain. Our findings have broader implications showing that it is possible to find associations between personality traits extrapolated from shopping data and real-world choices.

Gluten-free products: Consumer perception of the functional properties and peculiarities of labelling

The culture of food consumption is centered around innovative technologies and the healthy eating ideology. Against this background, manufacturers often use product information to promote products in the market without providing buyers with complete data on their practical purpose. The study tests the hypothesis that the ‘gluten-free’ logo has no effect on consumer choice, and the awareness of a product’s functional properties is formed in the context of marketing information received from the external environment. The methodological basis of the study is marketing theory in terms of consumer perception of products using neuromarketing technologies, oculography, and eye tracking. Practical outcomes were obtained through a pilot method implying a neuromarketing experiment on the visibility of ‘gluten-free’ labels. The empirical evidence covers the results of a survey of 200 buyers at large retail chains in the city of Simferopol in January 2023, as well as the results of an experiment involving 32 students and employees conducted by the Laboratory of Neuromarketing and Behavioral Economics of V.I. Vernadsky Crimean Federal University. The study shows that consumers are dimly aware of the functional properties of gluten-free products. We found that visual attention to the ‘gluten free’ logo was 1.5 times lower than to any other labelling information. A relationship was found between the time spent on studying the product and the buyer’s choice of a test sample with the logo. According to the research results, it is necessary to provide more detailed information on gluten-free products’ packaging; to classify such products as functional, narrowly specialized goods and substitutes intended for consumers with autoimmune disorders; and to sell them in specialized departments or sales points.

Reengineering of Micro-Merchandising as a Business Process Using Neurotechnologies

The article presents a study of merchandising as a business process. The main problems in micro-merchandising are revealed. The expediency of using artificial intelligence technologies in micro-merchandising to increase its economic efficiency is substantiated. An approach to the reengineering of micro-merchandising based on a comparison of a planogram and a realogram using artificial intelligence (AI) technologies is proposed. The evolutionary stages of development of neurotechnologies are determined: from the formalization of the concept of a neural network and the representation of complex biological processes by mathematical models to the achievement of the level of human functionality in recognizing the surrounding world and predicting the future. The article analyzes foreign and domestic experience in the use of AI technologies in various areas of human life, as well as in marketing and merchandising in retail, and proposes an approach to improve the audit of the location of goods on the shelf, taking into account the replacement of intellectual human labor with artificial intelligence and the exclusion of human factors, checking the realogram and planogram using neurotechnologies. The use of artificial intelligence in reengineering is considered, an algorithm for auditing micro-merchandising as a business process is described, a problematic interview with grocery retail merchandisers is conducted, and the hypothesis about the possibility of automating a business process is confirmed. Software (Neisla application) was developed to automate the business process, its application was tested in a large regional retail chain of the Irkutsk region in Irkutsk. As a product category, "chocolate bars" are used. As a result of testing within one month, an increase in the economic efficiency of micro-merchandising as a business process was confirmed.

Information, Incentives, and Attention: A Field Experiment on the Interaction of Management Controls

ABSTRACT We study the profit effects and interplay of two core accounting practices in a field experiment in a large retail chain. In a 2 × 2 factorial design, we vary (1) whether store managers obtain decision-facilitating information on a profit metric and (2) whether they receive performance pay based on the same metric. We find that both practices increase profits significantly. In contrast to reasoning based on standard economic theory, we do not find complementarity between both interventions. Rather, we detect evidence in line with an attention-directing role of both practices: the introduction of each raises attention to the underlying objective, which induces a countervailing substitution effect. JEL Classifications: J33; M52; C93.

Qualitative analysis of customer behavior in the retail industry during the COVID-19 pandemic: A word-cloud and sentiment analysis approach

The COVID-19 pandemic caused a paradigm shift in customer behavior within the retail industry. Pandemic-induced restrictions and fear of product scarcity led to a change in purchasing frequency, with customers stockpiling non-perishable products such as basic foods and hygiene items. Media and social networks also played a significant role in fueling panic-buying behavior. Although sales decreased, consumption in all food categories increased due to the closure of restaurants and the need to prepare meals at home. The pandemic had a significant impact on both customers and retailers, resulting in staff reductions and a change in business strategies.To explore how Romanian food retailers’ representatives responded to the COVID-19 pandemic and adjusted to changing consumer behavior, the authors employed a qualitative research approach based on an interview guide. The data collected were analyzed using the statistical software R. In data analysis with R, the choice of functions used depends on various factors, such as the type of data, research questions, and analysis methods. Generally, commonly used functions in R for data analysis include data cleaning and manipulation functions such as subset, merge, and transform, data visualization functions such as ggplot2, and statistical modeling functions such as lm and glm, resulting in world clouds and a sentiment analysis.The results show that to develop effective business strategies, qualitative analysis helps identify the root causes of these changes. Sentiment analysis can reveal how retail chains representatives perceived the safety measures implemented in stores, such as social distancing and mask-wearing mandates, and how these measures affected customers’ shopping behavior. It also sheds light on how customers shopped and whether they planned to continue using these methods post-pandemic. Understanding these insights is crucial for retail companies to adapt their operations and better serve their customers in the post-pandemic world.

Panic Buying, Product Substitution and Channel-Shifting Behaviour During Pandemic

The present study attempts to investigate the impact of the locational restriction imposed by the government, restricted mobility of the people and supply disruption at the customer interface arising out of COVID-19 on panic buying, product substitution and channel-shifting behaviour of consumers. A questionnaire survey was carried out to seek responses from Indian consumers on the items representing the above components on a 5-point Likert scale. A total of 425 usable responses were analysed using the structural equation modelling considering locational restriction and supply disruption at the customer interface as exogenous variables, difficulty in accessibility as a mediating variable, and panic buying and product substitution as endogenous variables. Further, the channel-shifting behaviour of consumers was investigated for different channels across different product categories during the lockdown. The study reveals that supply disruption at the customer interface has a significant influence on product substitution and panic buying behaviour. It was also observed that there has been a significant decrease in the use of traditional retail chains for staple food items post lockdown. The insights drawn from the study are useful for managers in designing appropriate channel strategies when faced with disruptions caused by a pandemic.

Factors Influencing Customer Satisfaction in a Retail Chain Store in Bangladesh

Customer satisfaction is measured using the customers’ expectations with the performance of the goods or services that can meet the needs and desires of the customers. The purpose of this research study is to identify the factors which contribute most to customer satisfaction. This research is supported by Likert scale questionnaires which are distributed to 200 respondents who visited the store, and it is regarded as primary data. Secondary data were collected from published books, various published articles, and websites. Data analysis was done using descriptive statistics as well as exploratory and confirmatory factor analysis. IBM SPSS 23 was used for data analysis, and the relatively important index is evaluated using Microsoft Excel and Microsoft Word 2016. Results obtained from the analysis exhibit 66% of buyers are pleased, and 34% of buyers are displeased with the services offered by the chosen retail store. By means of factor analysis, six underlying factors that increase client happiness greatly were found and defined as: Shopping Tendency, Ease of Shopping, Marketing Strategy, Demographic Factor, Competitive Excellence, and Shop Management. Regression analysis was performed, and it was observed that except for “Shopping Tendency” and “Marketing Strategy”, all other factors have a greater influence on “Overall Customer Satisfaction.

What claims best convey the quality of retailers' standard private label products?

PurposeConsumers consider retailers' standard private labels (PLs) as relevant choices, compared to national brands (NBs), and their demand for private label products has increased significantly over the past decade. At the same time, PLs have undergone a profound transformation as retailers have enhanced their quality. The goal of this research is to investigate the impact of claims used to highlight the enhanced quality of standard PL products on consumers' perceptions and behaviours.Design/methodology/approachA between-subjects experiment, set in a store laboratory, was used to study consumers' perceptions and behaviours. The impact of six non-nutrition claims – linked, according to the self-other trade-off, either to concern for consumers' health (internal to the self) or for the environment (external to the self) – on consumers' reactions has been studied. Then, the data collected were analysed with partial least squares structural equation modelling (PLS-SEM).FindingsThis research indicates that health claims retailers make to echo consumers' own concerns have positive impacts at three basic levels: the brand, the retail chain and the store. It also highlights the central role of trust in standard PLs, which, once activated by the non-nutrition claims made by retailers and the increase in the quality of standard PLs thus inferred by consumers, can improve consumers' attitude toward the food retailers' stores and reinforce their intentions to visit again and recommend them.Research limitations/implicationsFrom a theoretical perspective, this research supplements cue utilisation theory as it applies this framework to standard PLs and establishes that consumers use extrinsic cues (i.e. communications on non-nutrition claims) to infer the quality of standard PL brand products. It also complements scant studies on retailers' corporate social responsibility (CSR) with quality aspects of their own labels as it specifies the levers (i.e. the claims) to use to improve retailers' CSR image and consumers' behaviours.Practical implicationsFrom a managerial perspective, this research highlights the superiority of retailers' claims related to consumer health and, more specifically, of claims highlighting the natural origin of ingredients. For this specific assertion, trust in the standard PL and the CSR image of the brand have direct and indirect impacts, via attitude toward the stores, on consumers' intentions to return to and to recommend these stores.Originality/valueDespite the increasing importance of products as effective tools for communicating companies' CSR policies, scant research has been conducted on consumers' reactions to non-nutrition claims, which are increasingly prominent in the marketplace.

Retail returns management strategy: An alignment perspective

This research aims to shed light on the formulation of returns management strategies and to identify key returns management components in developing more effective returns management strategies. Anchored in supply chain orientation and supply chain alignment research, we use a multiple confirmatory case study of six retailers operating in online commerce. Interviews with fifteen managers provided the primary empirical data source for the study. The results confirm the presence of alignment in establishing effective strategies for managing product returns and suggest a return policy. The findings provide detailed insights into seven existing misalignments that curb the strength of alignment. These serve as strategic elements for managers to consider in formulating returns management strategies and goals. The results may assist retail and supply chain professionals in their quest to develop effective strategies for managing product returns. Research on returns management strategy is scarce. This study offers a conceptual framework and provides new empirical insights into returns management strategy formulation and, in particular, potential misalignments.

The impact of adopting customization policy and sustainability for improving consumer service in a dual-channel retailing

In recent decades sustainability and dual-route retailing have been adopted by many big industries. Companies are now bound to maintain such strategies that fulfill the sustainable goals developed by the United Nations. Industries face a huge penalty if carbon emissions exceed a certain boundary. Moreover, factories should maintain sufficient flow in retail chains and product quality. This paper demonstrates 3-pillar sustainability in dual channel retailing, empowering firms to integrate the financial-economic pillar with the non-financial (environmental, social, and ethical) pillar. The core product is made available through the traditional channel and customized products are through online channels. The model is enabling the customers with customization provisions where they can influence the products. Thus, as a novel approach, the article incorporates a presumed threshold limit on the product's (standard and customized) selling price difference. Due to customization, a new product is developed which needs extensive quality checks. The study introduces an investment in checking the quality of the customized product which reduces the probability of customization defects exponentially. Additionally, current research adapts the carbon emission cost, penalties charged to a firm for overshooting the limit, and social costs in a smart supply chain. It also exemplifies that production is directly proportional to financial investments in meeting sustainability objectives. The numerical analysis reflects that as production increases, penalty costs decrease at a significant rate but after reaching optimal production penalty cost again starts to increase. It is observed that the downfall of penalty is 20% more for the single-channel than dual. Adaptation of the customization policy makes the retailing strategy more cost-effective. The model exemplifies that it is more economical to adopt dual-channel retailing compared to single-channel as there is approximately a 14.0625% reduction in total cost in dual-channel retailing. Moreover, an 80% improved quality is observed with a financial investment, which improves consumer satisfaction.

Determinants of the Development of the Regional Market for the Sale of Dairy Products in Large Retail Chains

Relevance. An analysis of the regional market for the sale of dairy products in large retail chains will make it possible to identify the main players in the market, their shares and strategies, as well as to identify the characteristics of consumer demand and supply in this category of products.The purpose is to conduct a comprehensive study of the regional market for dairy products in large retail chains in order to determine the determinants of development and the main players in the market, their shares and strategies, as well as the size of the share of each manufacturer in this market.Objectives: collect and analyze data on sales of dairy products in large retail chains in the region; identify the main players in the market, their shares and strategies; based on the results obtained, to draw conclusions and determine the determinants of development to improve the position of manufacturers and retailers in the dairy market in the city of Kursk.Methodology. In the course of the study, general scientific methods of logical and statistical analysis, as well as qualitative and quantitative analysis, were used.Results. The share of producers of the Kursk region of the total number of dairy producers represented in the retail chains of the city of Kursk is 17,13%, of which 7,69% is occupied by the production of the city of Kursk. The volume of dairy products sold in large retail chains in the city of Kursk for 2022 for five positions decreased by an average of 20,5%.Conclusions. There is a small amount of imports of goods from local producers to large retail chains of the city, which may indicate a lack of support and priority for the city to work with local producers in these networks. It may also indicate possible limitations in the production capacity of local producers, their lack of competitiveness in comparison with other producers from other regions.

Retailer and grower relationships and the supply chain pressures in English horticulture: The lived experience

This research paper examines the pressurised relationship between growers and retailers in the English horticultural supply chain and the associated impact on labour. Although there is some literature detailing the supply chain there is little current published data, despite the impact of Brexit and the Covid-19 pandemic. Through the use of semi-structured interviews, this research aims to generate a modern evaluation of the retailer/grower relationship in English horticulture by investigating the lived experience of growers. The results showed the supply chain is highly pressurised with many growers fighting for survival and often risking capital to remain efficient and competitive. The effects of both the Covid-19 pandemic and Brexit have further highlighted the faults and pressures within the system and the avaliabilty of labour has further been affected. Although some employers have been able to adopt certain methods to improve working conditions and reduce their need for seasonal labour, ultimately the sector has reached a cross-roads with an uncertain future.

Supermarket Store Locations as a Proxy for Neighbourhood Health, Wellbeing, and Wealth

The “Waitrose effect” captures the notion that the presence of stores operated by Waitrose, an upmarket UK grocer, increases the value of nearby real estate. This paper considers the broader relationship between Waitrose store locations and neighbourhood type by comparing the health and wealth of neighbourhoods with and without access to Waitrose stores in England. Whilst we do not seek to imply causality, we demonstrate better health, wellbeing, and wealth in neighbourhoods falling within a Waitrose store catchment. In those neighbourhoods, median home prices were almost 2.5 times higher (in urban neighbourhoods) compared to neighbourhoods served only by other major grocers, which formed our control groups. Neighbourhoods in Waitrose catchment areas fare better on indicators of health too. In urban neighbourhoods falling within a Waitrose store catchment (accounting for 98% of Waitrose catchment neighbourhoods), residents are more likely to self-report very good health than those in our largest control groups. The prevalence of mood and anxiety disorders is also significantly lower in those neighbourhoods than in the control groups. Our findings strongly suggest that the presence or absence of a specific retailer (in this case, Waitrose, a mature and well-established chain) could serve as a proxy for neighbourhood characteristics. This could supplement existing multivariate indicators of neighbourhood type. We recommend more research to identify the extent to which locations of a single retail chain—across a variety of sectors—can encode neighbourhood health, wellbeing, and wealth. If the patterns observed with Waitrose stores hold true for other retailers, then the mix of retail stores within a given locality could serve as a useful proxy for neighbourhood type, with the potential for the change in retail mix to highlight changes in neighbourhood characteristics or composition.

Mismatched planning and place-based identity in Helsinki: The impacts of anti-segregation policy on ethnic retail, and socio-cultural inclusion

ABSTRACT Declining independent retail and oligopoly of retail chains are common in Helsinki, leaving many premises at strip malls erected in the 1960s vacant. Despite this, ethnic retail has spontaneously clustered at two malls converting them into livable hubs. Both malls have been announced as destinations for tourists and food lovers on the city webpage by Marketing Helsinki. In 2019–2020, two planning competitions were held with the objective of forming urban centers through densification. Through two case studies, this paper examines the role of urban planning policy in supporting the branded destinations and their place-based identity. The findings show that innovative ethnic neighborhoods acknowledged in many European cities played no role in the process. On the contrary, both clusters face displacement in an urban renewal steered by anti-segregation policy. The city will lose authentic destinations and the immigrant community will consequently lose places of jobs and attachment. Non-decision-making ignored ethnic retailers in defining the actors and urban diversity as a value. There is limited research on contested spaces in semi-peripheral areas and their relation to urban planning. This paper contributes to the research body studying the implications of urban renewal on ethnic retail hubs and interplay of power.