International Business Research Research Articles

Uneven regulatory playing field and bank transparency abroad

Motivated by international business research on institutional arbitrage and headquarters–subsidiary relationships, we examine the effect of regulatory distance on multinational banks’ (MNBs) reporting transparency abroad. Using an international sample of foreign subsidiary banks in 46 host countries from 47 home countries, we find that bank transparency declines when the home countries have tighter activity restrictions than the host countries. We bolster the causal inference using difference-in-differences designs that take advantage of banking reforms and cross-border bank acquisitions. We also find that the result is more pronounced when parent banks have lower capital ratios or when host countries have weaker supervisory power, suggesting that parent banks use opaque reporting to conceal risk-taking abroad. Further analysis finds that less transparent subsidiaries are more likely to fail during financial crises. Overall, our findings suggest that regulatory distance creates negative externalities for bank transparency and stability abroad.

Innovation for Impact: An International Business Perspective on Transforming the United Nations

While intrapreneurship and scaling are key themes in the International Business (IB) discussion, our research is the first to show how these concepts manifest in the context of the United Nations and how learnings from IB may be transferred. The United Nations (UN) organizations are tasked with solving the world’s pressing and difficult problems. These organizations are major players in international governance and are characterized by bureaucratic, globally dispersed and politically driven structures, but are hardly ever considered in IB research. The UN organizations are struggling to create innovative approaches to fulfil their core missions in today’s digital world and evidence shows that intrapreneurship and scaling innovation will be critical for transformation.

Multinational enterprises and natural disasters: Challenges and opportunities for IB research.

The purpose of this paper is to encourage and to extend research on natural disasters and international business (IB). More specifically, we review the characteristics of natural disasters and the unique challenges they pose to the business environment and examine how they differ from other types of disasters/crises often researched in the IB literature. Next, we investigate the applicability and challenges of core IB theories to the study of natural disasters. By extending new internalization theory (NIT) to overcome challenges of bounded rationality and reliability, we identify effective strategies for managing the threat of natural disasters through establishing multi-sector partnerships and alternative supply chains. Integrating research on the characteristics of natural disasters and the insights from NIT, we propose natural disaster management strategies for multinational enterprises (MNEs) based on varying degrees of geographic scope of natural disasters and MNEs. This paper concludes with proposing new research opportunities for IB scholars in disaster preparedness, cross-organizational collaborations, and supply chain management.

Move fast and break things: Reassessing IB research in the light of the digital revolution

AbstractResearch SummaryHow has the emergence of born‐digital firms such as Facebook and Uber influenced international business (IB) research? In this essay, I outline the distinctive qualities of these firms, in particular their “global by default” mindset, and I discuss how IB research on strategy, organization, and institutional context is evolving to help us understand them better. I argue that some traditional domains of inquiry (e.g., subsidiary role typologies) have become obsolete, while others (e.g., MNC–government relationships) have become more important. There is also scope for developing new theories to explain what we observe, rather than seeking to “shoehorn” new phenomena into our existing schemata.Managerial Summary“Move fast and break things” was the original motto of Facebook (now Meta), and it is emblematic of how many born‐digital firms behave. These firms seek to grow quickly, and they have little regard for international borders, often operating in a global‐by‐default way. They are, in other words, very different to industrial‐era firms that plotted their international expansion in a cautious and sequential way. In this essay, I discuss whether our existing IB theories—which were developed during the industrial era—are still fit‐for‐purpose in an economy increasingly dominated by born‐digital firms.

The future of international business: Bridging practice, education, and research at Dutch universities of applied sciences

Five of the most important trends in the global economy and their impact on International Business Practice, Education, and Research are examined. Changes in today’s world are accelerating due to the Covid-19 crisis and other environmental changes. These factors have had a major impact on regional and worldwide business and customers. Disruptions in international supply chains are just one important example of how international business issues affect manufacturers, retailers and customers. Developing international business opportunities is both easier and more complex than ever before. In this light, it is impor-tant to develop and strengthen the relationship between international business practice, research, and education for the benefit of all stakeholders involved. Dutch universities of applied sciences historically have had good connections with the business community and can play an important role in learning ecosystems including learners, researchers, and practitioners. Given the large number of business students at Dutch universities of applied sciences they have a responsibility to delivering international business education which is relevant for all its stakeholders. It is for this reason that important international business trends are linked to various dimensions of IB education.

Comparing the Effect of Intangible Assets and Macroeconomic Parameters on the Stock Prices in Firms Listed on the Stock Exchange of Iran, Saudi Arabia and Iraq

Comparing the Effect of Intangible Assets and Macroeconomic Parameters on the Stock Prices in Firms Listed on the Stock Exchange of Iran, Saudi Arabia and Iraq

Complementary Methods to Mitigate the Misinterpretation of Results Due to Collinearity in International Business Research

Objectives of the study: to demonstrate the methodological gaps in empirical work that use structural models in the area of International Business, and prescribe complementary methods to mitigate the problem of collinearity
 Method: a simulation was developed to evidence the effects of collinearity with respect to the importance and significance of predictors, and actions aimed at controlling the undesired effects of collinearity was developed
 Main results: the proposition of complementary methods that include grouping the latent variables that present multicollinearity into a second-order model, and the use of the technique that shows the relative importance of predictors
 Theoretical and methodological contributions: the contribution is based on the complementary methods offered for the academic community to conduct empirical research that are laid out by the findings of this research paper
 Relevance and originality: from the gaps pointed out in the recent scientific production of the field of knowledge of international business, complementary methods are presented to mitigate the problem of collinearity, which may render the results of empirical studies invalid
 Social contributions and management: among the main managerial and social implications achieved through our findings of, we stimulate the development of robust, relevant and reliable empirical research

Service Quality In J&K Bank and Its Impact on Customer Satisfaction: Sem Approach

Customer satisfaction & service quality are two critical principles that firms must grasp if they are to expand and remain competitive in the business world. It is critical for businesses to be able to measure these constructs from the perspective of their consumers in order to better understand and meet those customers' requirements. It is widely accepted that service quality is vital to any modern business since it increases customer satisfaction, profitability, reduces costs, and improves customer loyalty and retention. The main purpose of the research paper is to assess the service quality and its impact on customer satisfaction. Service quality of private Banks is measured by the five dimensions of SERVPERF model i.e. reliability, tangibility, assurance and responsiveness .Both primary and secondary data were used to achieve the aim of the study. The secondary data collected through the Annual reports, past facts and figures provided through internet and journals of respective sample study organization. Thus, the purpose of this article is to examine the relationship between customer satisfaction and service quality. The finding of the research proves that customer satisfaction increases by offering high quality service Factor analysis and SEM were used to examine the data gathered from 141 customers in Jammu city. The result of the study proves that apart from reliability all other three variables (tangibility, responsiveness and assurance) plays a vital role in determining the customer satisfaction level. References Al-Slehat, Z. A. F. (2021). Determining the Effect of Banking Service Quality on Customer loyalty Using Customer Satisfaction as a Mediating Variable: An Applied Study on the               Jordanian Commercial Banking Sector. International Business Research, 14(4), 1-58. Anderson, E., & Weitz, B. (1989). The use of pledges to build and sustain commitment in distribution channels. Journal of Marketing Research, 29(1), 18-34. Ayo, C. K., Adewoye, J. O., & Oni, A. A. (2010). The state of e-banking implementation in Nigeria: A post consolidation review. Journal of Emerging Trends in Economics               and Management Services, 1(1), 37-45. Bitner, M., Booms, B., & Tetreault, M. (1990). The service consequences of satisfaction Journal of Marketing, 5(4), 71-84. Booz, A., & Hamilton (1997). Internet banking: A study of potential. INC, New York. Cronin, J. (1998). Banking and Finance on the internet. John Wiley and Sons, NY. Bramantyo, B. A., Sudirman, I., & Umar, F. (2022). The Influence of Service Quality and Customer Satisfaction on the Trust and Loyalty. Hasanuddin Journal of Business               Strategy, 4(1), 62-72. Dixit, N., & Datta, S. K. (2010). Customer’s perception on internet banking and their impact on customer satisfaction and loyalty: A study in Indian context. Journal of Computing, 2(7), 131-145. Furnell, S., & Karweni, T. (1999). Security implications of electronic commerce: A survey of consumers and business. Electronic Networking Applications and Policy, 9(5), 372-382. Ganesan, R., &Vivekanandan, K. (2009). A secured hybrid architecture model for internet banking (e-banking). Journal of Internet Banking and Commerce, 14(1), 1-17. Ganguli, S., & Roy, S. K. (2010). Generic technology based service quality dimensions in banking: Impact on customer satisfaction and loyalty. International Journal of Bank               Marketing, 29(2), 168-189. Gbadeyan R. A., & Akinyosoye Gbonda, O. O. (2011). Customer’s preferences for e-bankingservices: A case study of selected banks in Sierra Leone.  Australian Journal of Business and Management Research, 1(4), 108-116. Ghafori, A. P., & Iranmanesh, A. (2012). New approach to study of factors affecting adoption ofelectronic banking services with emphasis on the role of positive word of mouth. African Journal of Business Management, 6(11), 4328-4335. Gronroos, C. (1996). A service quality model and its marketing implications. European Journal of Marketing, 18(4), 37-44. Hair, Joseph F., Bill Black, Barry Babin, and Rolph Anderson. 2006. Multivariate Data Analysis, 6th ed. Upper Saddle River: Pearson Prentice Hall. Khraiwish, A., Al-Gasawneh, J., Joudeh, J., Nusairat, N., & Alabdi, Y. (2022). The differentialimpacts of customer commitment dimensions on loyalty in the banking sector in Jordan: Moderating the effect of e-service quality. International Journal of Data and Network               Science, 6(2), 315-324. Parasuraman A, Zeithaml VA, Berry L (1988). "SERVQUAL: a multiple-item scale for measuring customer perceptions of service quality", J. Retailing. 64: 12-40. Ravichandran K (2010). Influence of Service Quality on Customer Satisfaction, Application ofSERVQUAL Model, Int. J. Bus. Manage. 5: 117-124 Sarkar, E., & Islam, M. S. (2021). Relationship between banking service quality and customer satisfaction of commercial banks in Cumilla district, Bangladesh. Journal of Public Value               and Administrative Insight, 4(2), 105-127. Stevens, J. (1992), “Applied multivariate statistics for the social sciences”, (2nd). Hillsdale, NJ: Earlbaum. Sugiarto, S., & Octaviana, V. (2021). Service Quality (SERVQUAL) Dimensions on Customer Satisfaction: Empirical Evidence from Bank Study. Golden Ratio of Marketing and Applied Psychology of Business, 1(2), 93-106. Wattoo, M. U., & Iqbal, S. M. J. (2022). Unhiding Nexus Between Service Quality, Customer Satisfaction, Complaints, and Loyalty in Online Shopping Environment in Pakistan. SAGE Open, 12(2), 21582440221097920. Zahoor (2011) SERPERF Analysis in the Banking Services, Unpublished Master theses, Karachi Institute of Economics and Technology

The utility, or otherwise, of models found in international business research

The utility, or otherwise, of models found in international business research

Research and analyze the risks in business activities of Vietnamese enterprises in the context of international economic integration

Over the years, Vietnam has witnessed difficulties and challenges due to many subjective and objective reasons, including the Covid-19 pandemic, which has complicated developments that have greatly affected the health and people's lives, seriously affecting the economy and all aspects of social life. Meanwhile, the risks of macro instability and financial instability are increasing. Inflationary pressure increased due to cost-push factors and prolonged monetary policy. The economy contracted and the asset market corrected sharply, while budget spending on economic stimulus packages increased. With the impact of science and technology, the contemporary world has become a flat world, a global world. As a result, there are events that take place in a certain region or country that will also create great changes with other regions and countries, requiring us to have a very scientific view. learn to come up with guidelines, policies, and ways to take advantage of opportunities as well as overcome challenges that are not small. References Tien, N. H., & Minh, H. T. T. (2019). Challenges for Vietnamese Business Leaders in the Era of International Economic Integration and Industrial Revolution 4.0.“. International Journal of Commerce and Management Research, 5(5), 19-24. Linh, P. N. M., & Huong, N. T. T. (2020). The Supply Chain and Logistics of Vietnam in the context of international economic integration. International Business Research, 13(7), 27-44. Thanh, V. T. (2005). Vietnam's trade liberalization and international economic integration: evolution, problems, and challenges. ASEAN Economic Bulletin, 75-91. Tien, N. H., Hung, N. T., Vu, N. T., & Bien, B. X. (2020). Risks of Vietnamese enterprises in trade relations with China. International Journal of Research in Finance and Management, 3(1), 1-6. Tien, N. H., & Ngoc, N. M. (2019). Comparative Analysis of Advantages and Disadvantages of the Modes of Entrying the International Market. International journal of advanced research in engineering and management, 5(7), 29-36. Thanh, V. T. (2015). Vietnam's perspectives on regional economic integration. Journal of Southeast Asian Economies, 106-124. Nguyen, H. T. N., & Enderwick, P. (2016). The perceptions and responses of Vietnamese firms towards deeper regional economic integration: case studies from the food processing industry. Journal of Southeast Asian Economies, 65-82. Tien, N. H., & Minh, H. T. T. (2019). Cultural risk management in the integration process of Vietnamese enterprises. Int J Commerce Manage Res, 5(5), 25-29.

Revisiting the concepts of liability of foreignness and liability of outsidership from foreign subsidiary management perspective

The concepts of liability of foreignness and liability of outsidership have been central in international business research. The Uppsala model explains that firms often face obstacles and opportunities in management practices in a host market when internationalizing abroad. International business scholars discussed these concepts redundantly but vaguely in the literature. Only a few literature sources defined and utilized the concepts clearly over the last decade, however, it has not been demonstrated how the key constructs help to explain firms’ foreign subsidiary management. Therefore, the study reconsiders the concepts and identifies a proper utilization of the concepts in the texts drawing on an intensive systematic literature review in the leading international business and strategy journals from 2011 to 2021. The study also analyzes the articles in which the authors find ambiguous and overlapping use of the concepts by clarifying key constructs as identifiers. The study integrates defensive and offensive options for overcoming liability of foreignness and liability of outsidership into our conceptual model of operational structures from the foreign subsidiary management perspectives. The study contributes by providing a novel intensive literature review of the concepts over the last decade; by clarifying the key identifiers to distinguish the concepts in the leading international business and strategy journals; by proposing newly integrated conceptual models of defensive and offensive options from foreign subsidiary management perspectives with the focus on intra-organizational structures for operational aspects.

The utility, or otherwise, of models found in international business research

The utility, or otherwise, of models found in international business research

Professor Jorma Larimo's contribution to international business research: a memorial overview

Professor Jorma Larimo's contribution to international business research: a memorial overview

Professor Jorma Larimo’s contribution to international business research: a memorial overview

Professor Jorma Larimo’s contribution to international business research: a memorial overview

Reviewer Acknowledgements for International Business Research, Vol. 15, No. 1

Reviewer Acknowledgements for International Business Research, Vol. 15, No. 1, 2022

Investing in sustainable infrastructure: new directions for international business research

In the global economy today, there is both a supply-side push of large amounts of stimulus funding being directed at infrastructure investment and a corresponding demand-pull, with nearly all of the countries in the world committing themselves to the Sustainable Development Goals and to the transition to a net zero economy. In the energy sector, the pressure to rapidly increase the proportion of renewable capacity, primarily wind and solar, has created unprecedented opportunities for investment, but it also raises concerns about the availability of project finance investors to execute all of these projects, particularly in developing countries. We discuss three areas of future research that address the causes and remedies for such capacity constraints, namely, the structuring of project finance investment, demonstration effects, and the role of technological complementarities and leapfrogging in developing countries.

Advanced technologies and international business: A multidisciplinary analysis of the literature

Advanced digital technologies, such as the Internet of Things, blockchain, big data analytics and augmented reality, are gradually transforming the way multinational firms do business. Due to the extent of this transformation many scholars argue that the integration of these technologies marks the commencement of the fourth industrial revolution (Industry 4.0). However, the question how these advanced technologies impact international business activities needs further attention. To this end, we adopt a multidisciplinary approach to review the related literature in international business (IB), general management, information systems, and operations research. We include the two latter fields, because advanced technologies have received more attention in these bodies of literature. Based on our analysis, we discuss the implications of these technologies for international business. Further, we highlight the drivers of technology utilisation by multinational firms and likely outcomes. We also provide future research avenues.

Reviewer Acknowledgements for International Business Research, Vol. 14, No. 12

International Business Research wishes to acknowledge the following individuals for their assistance with peer review of manuscripts for this issue. Their help and contributions in maintaining the quality of the journal are greatly appreciated. International Business Research is recruiting reviewers for the journal. If you are interested in becoming a reviewer, we welcome you to join us. Please contact us for the application form at: ibr@ccsenet.org Reviewers for Volume 14, Number 12   Ahnaf Ali Alsmady, University of Tabuk, Saudi Arabia Anca Gabriela Turtureanu, “DANUBIUS” University Galati, Romania Anna Maria Calce, University of Cassino and Southern Lazio, Italy Benjamin James Inyang, University of Calabar, Nigeria Bruno Ferreira Frascaroli, Federal University of Paraiba, Brazil Chokri Kooli, International Center for Basic Research applied, Paris, Canada Chuan Huat Ong, SEGi University Kota Damansara, Malaysia Chunyu Zhang, Guangxi Normal University, China Cristian Marian Barbu, “ARTIFEX” University, Romania Francesco Scalera, University of Bari "Aldo Moro", Italy Giuseppe Granata, University Mercatorum of Rome, Italy Gnahe franck E, JIANGXI UNIVERSITY OF FINANCE AND ECONOMICS, COTE D’IVOIRE Hanna Trojanowska, Warsaw University of Technology, Poland Henrique Fátima Boyol Ngan, Institute for Tourism Studies, Macao, Macao Hind Ahmed, Ahfad university for Women, Sudan Ivano De Turi, LUM Jean Monnet University, Italy Janusz Wielki, Opole University of Technology, Poland L. Leo Franklin, Bharathidasn University, India Ladislav Mura, University of Ss. Cyril and Methodius in Trnava, Slovakia Lee Yok Yong, Universiti Putra Malaysia, Malaysia Leow Hon Wei, SEGi University, Malaysia MALIK ELHAJ, University of Pittsburgh at Bradford, USA Marcelino José Jorge, Evandro Chagas Clinical Research Institute of Oswaldo Cruz Foundation, Brazil Marco Valeri, Niccolò Cusano University, Italy Maria-Madela Abrudan, University of ORADEA, Romania Mohammad S. Knio, City University College of Ajman, UK Mustafa Özer, Anadolu University, FEAS, Turkey Omer Allagabo Omer Mustafa, Sudan Academy for Banking and Financial Sciences, Sudan Pascal Stiefenhofer, University of Exeter, UK Rosemary Boateng Coffie, Kwame Nkrumah University of Science and |Technology, Ghana Roxanne Helm Stevens, Azusa Pacific University, USA Sachita Yadav, Arun Jaitley National Institute of Financial Management, India Sara Saggese, University of Naples Federico II, Italy Shrijan Gyanwali, Pokhara University, Nepal Stoyan Neychev, University of National and World Economy, Bulgaria Sumathisri Bhoopalan, SASTRA Deemed to be University, India Wanmo Koo, Western Illinois University, USA Yan Lu, University of Central Florida, USA

Putting qualitative international business research in context(s)

The Welch et al. (J Int Bus Stud 42(5):740–762, 2011) JIBS Decade Award-winning article highlights the importance of the contextualization of international business research that is based on qualitative research methods. In this commentary, we build on their foundation and develop further the role of contextualization, in terms of the international business phenomena under study, contemporaneous conversations about qualitative research methods, and the situatedness of individual papers within the broader research process. Our remarks are largely targeted to authors submitting international business papers based on qualitative research, and to the gatekeepers – editors and reviewers – assessing them, and we provide some guidance with respect to these three dimensions of context.

Methodological fit for empirical research in international business: A contingency framework

Methodological fit for empirical research in international business: A contingency framework