Point Of Service Research Articles

Effects of Built Environment on Bus Trip Rates under Rail Transit Competition

During the past decade, the rapid construction of rail transit in developing countries has had a great impact on bus transport, resulting in the waste of public transport resources and ineffective competition between bus and rail transit. Therefore, it is particularly important to explore ways to promote the integrated development of bus and rail transit by combining both the effects of the built environment and their competition. Using Wuhan city in China as a case study, this study develops gradient boosting decision trees (GBDTs) to examine the quantified threshold range of the built environment impacts on bus transit trip rates and to further explore the competitive impacts of rail transit on bus transit within these threshold ranges. The threshold range results show that when the number of service point of interests (POIs) within a 500-m radius of the bus stop reaches 350 and the distance to the destination is 5 km, the model split of bus transit is the highest. The competition impact analysis shows that rail transit promotes bus transit trip rates in urban fringe areas and locations, including a high proportion of 3- to 5-km middle-distance trips, but restricts bus transit trip rates in high-density central areas and the regions dominated by short-distance trips of less than 3 km or long-distance trips of more than 5 km. Strategies are proposed to optimize land use and the layout of bus and rail transit stations to mitigate ineffective competition and improve the efficiency of public transit to provide theoretical and technical support for optimizing urban spatial layouts through transit-oriented development.

The Utilization Profiles of Comprehensive School Mental and Behavioral Health Needs Among Adolescents.

Schools have become a primary access point for mental health services to cover the gap between need and service utilization that has long existed, particularly among vulnerable populations. This study aims to identify the profiles of comprehensive school mental and behavioral health system (CSMBHS) needs and examine related characteristics. We used the 2019 National Survey of Drug Use and Health (NSDUH) collected from a nationally representative sample in the United States. The sample included 6th through 12th-grade adolescents who had received CSMBHS services in the last 12 months (N=1346). The study conducted latent class analysis and multinomial logistic regression using Vermunt's 3-step approach. The analysis identified 3 profiles of student CSMBHS service need: depression needs (42%), multiple endorsements in most needs (depressed, friend, and school problems; 6.5%), and low endorsement (51.4%). Findings suggest that the profiles differed by age, a lifetime major depressive episode, family income, and use of other mental health services. Emphasis should be placed on proactively identifying student needs and advocating for appropriate interventions based on student needs. The study reveals important information regarding how schools best support students in need and in seeking services.

System Expert Diagnosis Iphone Cellphone Damage Web-Based

Mobile phones (HP) or smartphones are the most popular communication tools used by the public. Based on interviews with several mobile phone users and technicians, the iPhone is currently one of the best-selling and most prestigious brands. But in reality, the iPhone user community, in general, does not understand the damage that often occurs to HP. This leads users to bring the damaged HP to the service point without knowing in advance what kind of damage occurred to the HP. The study aims to build an app to diagnose damage to web-based iPhone phones. In collecting the data needed for the study, the authors used methods of literature study, interviews, and observation. This web-based iPhone mobile damage diagnostic system application is made using the PHP programming language. The game development stage includes analysis, system design, implementation, and testing. The expert system application to diagnose damage to the web-based iPhone phone that is made can be used to find out the damage to the iPhone phone, before being taken to the service so that users know what damage is repaired. The results of system testing showed that this application is feasible and can be used as a web-based iPhone mobile damage diagnostic system application.

Does the extent of branchless banking adoption enhance the social and financial performance of microfinance institutions?

ABSTRACT We examine the impact of the extent of branchless banking adoption on the social and financial performance of an international sample of microfinance institutions (MFIs). We find that increasing the number of branchless banking points of service in MFIs is associated with productivity enhancements and improved social outreach. However, this occurs at the expense of adverse credit risk and profitability outcomes. Our results are robust to alternative measures of social and financial performance and the use of multiple methodologies including generalized method of moments, two and three-stage least squares. By introducing a quadratic specification, we unveil a parabolic relationship between the extent of branchless banking adoption and MFIs’ credit risk and profitability, which indicates that positive profitability and risk outcomes can eventually be achieved in MFIs with extensive branchless banking networks. This presents an important contribution to explaining the variations in insight in extant literature. These findings are relevant to policy makers as they indicate that investments in branchless banking present promising outcomes by encouraging financial inclusion, enhancing productivity and efficiency, and improving long-term profitability and repayment rates among MFIs. However, the initial adversity to profitability and credit risk may be a sufficient deterrent from BB investments for financially-oriented MFIs.

Impact of financial inclusion on economic growth in secular and religious countries

PurposeEmpirical research on the relationship between financial inclusion and economic growth has neglected the influence of religion or secularism. This study aims to investigate the effect of financial inclusion on economic growth in religious and secular countries.Design/methodology/approachThe financial inclusion indicators are the number of automated teller machines (ATMs)per 100,000 adults and the number of bank branches per 100,000 adults. These two indicators are the accessibility dimension of financial inclusion based on physical points of service. The two-stage least square (2SLS) regression method was used to analyze the effect of financial inclusion on real gross domestic product (GDP) per capita growth and real GDP growth in religious and secular countries.FindingsBank branch contraction significantly increases economic growth in secular countries. Bank branch expansion combined with greater internet usage increases economic growth in secular countries while high ATM supply combined with greater internet usage decreases economic growth in secular countries. This study also finds that bank branch expansion, in the midst of a widening poverty gap, significantly increases economic growth in religious countries, implying that financial inclusion through bank branch expansion is effective in promoting economic growth in poor religious countries. It was also found that internet usage is a strong determinant of economic growth in secular countries.Originality/valueFew studies in the literature examined the effect of financial inclusion on economic growth. But the literature has not examined how financial inclusion affects economic growth in religious and secular countries.

Research on Commercial Banks’ Construction of New Marketing Scenarios under Financial Technology

Commercial banks’ financial services have ushered in new changes with the in-depth development of Internet technology and its close integration with financial services. Finance no longer exists independently in people’s lives but relies on Internet+ to address every need in users’ lives. The pain points of services are embedded in many life scenarios, providing scenario-based financial services seamlessly connected with customers’ production and life, and more easily meeting customers’ fragmented needs everywhere. Further from the macro and micro levels, analyze the construction of commercial banks’ marketing scenarios in Internet financial technology. On this basis, this paper puts forward strategic suggestions for commercial banks in the context of Internet finance. After clarifying the significant business value of Internet finance, scenario-based construction effectively promotes the core business of commercial banks’ strategic transformation.

코로나19 시대를 살아온 대학 재학생의 성찰 경험

Objectives This study was conducted to explore the reflexivity experiences of college student living through COVID-19 age.
 Methods For this study, ten learner youth with experience COVID-19 after college admission were recruited, and data were collected through focus group interview and personal interview from August 28 to September 14, 2022. The data was collected and analyzed at the same time by using Giorgi’s phenomenological research method process, which can discover the meaning and essence of the experience.
 Results College student in the context of COVID-19 were lived as owner with ‘A continuous step to challenge for Tomorrow in disturbed world due to COVID-19’.The results of the study resulted in a total of 6 top topics, 16 sub topics, and 82 semantic units: ‘Missing opportunity and arising opportunity in a changed world due to COVID-19’, ‘A new find in the context of COVID-19’, ‘Make efforts to survive on one’s own’, ‘The life young learner’s want’, ‘Supportive Triangle Zone’, ‘The process of becoming an adult with an ever-changing challenge’.
 Conclusions Based on the research results, by providing evidence to understand the reflexivity experiences of college student in the context of COVID-19 from a phenomenological point of view, service and policy direction were presented to universities and society should provide for learner youth.

An Analytical Study of E-Vehicle Application Blue-Smart Taxis in Mumbai

The introduction of the Blue Smart Cab service is truly a better initiative for managing the better business opportunity. There is further focus on eco-friendly operations and convenient base of managing the operations, which is one of the Unique selling points of blue smart service. This service has been one of the lead initiatives of the business in terms of understanding how there can be a strong base to create E-Vehicle application and also on what criteria the E-Vehicles Taxi can be helpful in managing the problem of commute in different parts of India.

Kewenangan dan Mekanisme Penyelesaian Sengketa Perbankan dalam Rangka Perlindungan Nasabah Perbankan Setelah Dibentuknya Undang-Undang Nomor 21 Tahun 2011 Tentang Otoritas Jasa Keuangan

The absence of balanced protection puts customers in a weak position. This aspect of customer protection can also be seen in the national banking business. There are two dominant problems that are often complained of by customers of banking services. First, complaints about banking products such as ATMs (Automatic Teller Machines), credit cards, and various types of savings accounts. Also included in complaints about banking products are promises of prizes and advertisements for banking products. Second, complaints about the unsympathetic and unprofessional work of officers, especially service point officers such as tellers, customer service, and security guards. From these problems it can be seen that the aspect of customer protection is a very important aspect to pay attention to and not to be violated. This type of research is normative juridical, namely by examining library materials and secondary materials. Data sources in this study are secondary data. The data collection technique used in this research is through library research techniques. Banking dispute resolution mechanisms in the context of protecting banking customers, namely Dispute Resolution through OJK in implementing dispute resolution facilities, OJK appoints facilitators who are OJK officers in the field of Consumer Education and Protection, OJK Consumer Services Directorate. OJK's authorities in the context of consumer protection, especially banking customer protection, are as follows: (a) To provide information and education to the public on the characteristics of the financial services sector, its services and products; (b) Asking financial service institutions to stop their activities if these activities have the potential to harm society; and (c) Other actions deemed necessary in accordance with the provisions of laws and regulations in the financial services sector. The impact of the enactment of Law Number 21 concerning the Financial Services Authority on banking customers is that the Financial Services Authority is able to carry out the banking supervisory function. Moreover, this has been mandated in Law Number 21 of 2011.

Advancing Immunization Coverage and Equity: A Structured Synthesis of Pro-Equity Strategies in 61 Gavi-Supported Countries.

Global immunization inequities persist, reflected in the 25 million underimmunized and 18 million zero-dose children in 2021. To identify country approaches to reach underimmunized and zero-dose children, we undertook a structured synthesis of pro-equity strategies across 61 countries receiving programmatic support from Gavi, the Vaccine Alliance. We extracted data from 174 Country Joint Appraisals and Multi-Stakeholder Dialogue reports (2016-2020). We identified strategies via a targeted keyword search, informed by a determinants of immunization coverage framework. Strategies were synthesized into themes consolidated from UNICEF's Journey to Health and Immunization (JTHI) and the Global Routine Immunization Strategies and Practices (GRISP) frameworks. We found 607 unique strategies across 61 countries and 24 themes. Strategies to improve care at the point of service (44%); to improve knowledge, awareness and beliefs (25%); and to address preparation, cost and effort barriers (13%) were common. Fewer strategies targeted experience of care (8%), intent, (7%) and after-service (3%). We also identified strategies addressing gender-related barriers to immunization and targeting specific types of communities. We summarize the range of pro-equity immunization strategies employed in Gavi-supported countries and interpret them thematically. Findings are incorporated into a searchable database which can be used to inform equity-driven immunization programs, policies and decision-making which target underimmunized and zero-dose communities.

Quality of Life among Patients with Chronic Diseases: Integrative Review

Patients with chronic diseases have diminished quality of life; they need immediate intervention and various effective strategies to cope with their disease. The main purpose of this integrative review is to highlight the effect of the status of QoL on patients with chronic diseases in light of previous studies. Studies published in the years 2010 - 2022 were evaluated. International electronic databases such as Ovid MEDLINE, PuMed, Ovid OLDMEDLINE, Embase Classic + EMBASE (Ovid), The Web of Science (Thomson Reuters), The Cochrane Library (Wiley) and CINAHL Plus (EBSCO) were explored to find articles written in English-language using relevant keywords. All quantitative research studies which focused on the specific topic have been searched as well.: In this paper, 70 articles were searched. After checking for duplicates, 40 papers were left for evaluation of titles and abstracts. This left 40 articles for reading of full texts. Of these, 10 papers did not meet the aim. The remaining 30 articles were read thoroughly to appraise them according to the quality criteria. Twelve articles met the inclusion criteria. Hence, twelve studies were included in the present review. QoL is reduced in patients with chronic diseases. Saudi Arabia is still grappling with a good financing health structure as the majority of the participants lacked any form of medical insurance and were paying out‑of‑pocket at the point of service. Nurses and other healthcare providers should work to provide effective strategies for the purpose of increasing the level of QoL among patients with chronic diseases in Saudi Arabia and all over the world.

Dependable modulation classifier explainer with measurable explainability.

The Internet of Things (IoT) plays a significant role in building smart cities worldwide. Smart cities use IoT devices to collect and analyze data to provide better services and solutions. These IoT devices are heavily dependent on the network for communication. These new-age networks use artificial intelligence (AI) that plays a crucial role in reducing network roll-out and operation costs, improving entire system performance, enhancing customer services, and generating possibilities to embed a wide range of telecom services and applications. For IoT devices, it is essential to have a robust and trustable network for reliable communication among devices and service points. The signals sent between the devices or service points use modulation to send a password over a bandpass frequency range. Our study focuses on modulation classification performed using deep learning method(s), adaptive modulation classification (AMC), which has now become an integral part of a communication system. We propose a dependable modulation classifier explainer (DMCE) that focuses on the explainability of modulation classification. Our study demonstrates how we can visualize and understand a particular prediction made by seeing highlighted data points crucial for modulation class prediction. We also demonstrate a numeric explainability measurable metric (EMM) to interpret the prediction. In the end, we present a comparative analysis with existing state-of-the-art methods.

Planning for decentralized, simplified prEP: Learnings from potential end users in Ga-Rankuwa, gauteng, South Africa.

In South Africa, youth experience challenges with oral Pre-Exposure Prophylaxis (PrEP) access and uptake. Taking services out of healthcare settings has the potential to increase reach and overcome these challenges. This paper presents young and older people's preferences for decentralized, simplified PrEP service delivery and new long-acting HIV prevention methods, in Ga-Rankuwa, South Africa. Between May and August 2021, both PrEP user and non-user adolescent girls and young women (AGYW), pregnant AGYW, female sex workers, adolescent boys and young men (ABYM), and men who have sex with men (MSM) were recruited to participate in focus group discussions (FDGs) in Ga-Rankuwa, Gauteng. Twenty-two FGDs were conducted. Participants were asked about PrEP uptake, potential acceptability of long-acting HIV prevention products, provision of integrated, simplified, and decentralized services, and digital tools to facilitate access to PrEP and other SRH services. A qualitative approach using inductive thematic analysis was carried out to explore emerging themes on decentralized, simplified delivery and the acceptability of long-acting methods. Of the 109 participants included in the study approximately 45% (n = 50) were female, the median age was 23 years ± 5.3. A third (n = 37) were current or previous PrEP users, of which, 59.5% (n = 22) collected PrEP refills from the clinic. Decentralized, simplified service delivery was appealing; health facilities, pharmacies and institutions of learning were preferred as service points for PrEP and SRH services, and recreational spaces preferred for dissemination of health information and engagement. ABYM were more open to having recreational spaces as service points. Long-acting Cabotegravir was preferred over the Dapivirine Vaginal Ring due to concerns around perceived side-effects, efficacy, and comfort. Providing long-acting PrEP methods through decentralized, simplified service delivery was appealing to this population. They provided practical locations for decentralized service provision to potentially increase their engagement with and uptake of HIV prevention and SRH services.

Implementation of the Association Rule Method using Apriori Algorithm to Recognize The Purchase Pattern of Pharmacy Drugs “XYZ”

XYZ Pharmacy is a Special Health Service Point for employees and retirees of the XYZ company. This pharmacy carries out the process of buying and selling drugs by providing various types of drugs. The number of sales transactions in each day, resulting in sales data will increase over time. If the data is left alone, the pile of data will only become archives that are not utilized. By carrying out the data mining process, this data can be used to produce information that can be used to increase sales transactions at XYZ Pharmacy. The method used in this study is the Association Rule which functions to analyze the most sold and purchased drugs simultaneously, this analysis will be reviewed from drug sales transaction data at the XYZ Pharmacy. The application of the a priori algorithm in this study succeeded in finding the most item combinations based on transaction data and then formed an association pattern from the item combinations. By knowing the types of drugs that are often purchased together through identification of purchasing patterns, it is very useful for the XYZ Pharmacy to maintain the availability of the drugs.

Implementation of COVID-19 Vaccination Drive: A Time and Motion Study

Background and Aim India launched its COVID-19 vaccination drive on 16th January 2021 with an aim to curb the spread of this disease amongst its vast and diverse population. Hence there is a need to obtain the scientific baseline data about practical aspects of work and its efficiency for better utilisation of resources including time money and manpower which can be achieved through scientific studies like lsquoTime and Motionrsquo studies. Thus the current study was designed to estimate the actual time required for various activities involved at different service points at the COVID-19 vaccination centre and the probable reasons for delay at each of the service points.Methods The study was conducted at a tertiary care Government hospital in Bengaluru. A structured token was allotted to each of the beneficiary where entryexit time at each service point registration room vaccination room and observation room was recorded and collected by trained volunteers. A total of 200 tokens from four vaccination centres were analysed in this cross-sectional study.Results The average waiting time in registration room vaccination room and observation room were 1 0-3 minutes 4 1-7 minutes and 30 28-33 minutes respectively. Overall time spent from registration to observation room was 37 33-41 minutes. There was a delay for 8 17 beneficiaries at the registration room for 12 24 at the vaccination room and for 4 9 at observation room.Conclusion Overall time spent at the vaccination centre was recorded as 37 minutes IQR 33-41. Around 12 24 experienced major delay of four minutes in the vaccination room while 8 17 experienced delay of one minute in the registration room.nbsp

Determination of Optimal Locations for ATM Network Service Points

The placement of the best ATM network service nodes is a topic covered in this article. The Vasileostrovsky district (St. Petersburg) is used as an example to illustrate the issue of ATM placement. The simulation model created is based on geoanalytical approach and methods of service points optimal location. The model of consumer flows, the model of mini-sums of distances, maximizing market share, the probabilistic Huff model, the McFadden model, the Batty spatial interaction model, and the Lloyd's Relaxation spatial clustering model are also considered among them. McFadden model exhibits the most positive outcomes in contrast to the simplest analytical model.

Awareness, willingness, and challenges of the informal sector toward state National Health Insurance Services in Benin City, Nigeria

Abstract Background: As access to vital health services expands and universal health coverage is attained, health insurance is projected to serve as a critical risk protection for families and small enterprises. Aim: To assess the informal sector’s awareness, willingness, and problems in enrolling in the state national health insurance program. Materials and Methods: This cross-sectional descriptive study was done in Benin City, Nigeria, in the unorganized sector. A self-structured questionnaire was created, distributed, and retrieved for this study, which was conducted among 155 artisans chosen through a stratified random sample procedure. To evaluate the data, Statistical Package for the Social Sciences, SPSS version 22 was used. Results: In total, 138 people (89.0%) are aware of the National Health Insurance Scheme (NHIS), while only 93 people (60.0%) know that Edo state has a state-owned Health Insurance Scheme (SHIS). Only 17 people, or 11.0%, are engaged in the NHIS/SHIS program, whereas 107 people, or 77.5%, have expressed interest. Lack of accessibility to authorized healthcare facilities near house 22 (71.0%) is a significant deterrent to enrollment in the program. Long lines at service points (3.88, 1.093), the time it takes to enroll new members in the program (3.78, 1.101), the time it takes for health maintenance organizations to issue authorization codes (3.62, 1.316), the accessibility of NHIS services outside of registration institutions (3.29, 1.289), and the standard of drugs provided by the SHIS (3.12, 1.358) are all factors that hinder utilization. Sex and place of residence each strongly correlated with readiness to sign up for the program (AOR = 4.234, P = 0.017, 95% CI: 1.293–13.873 and AOR = 5.224, P = 0.007, 95% CI: 1.557–17.530, respectively). Conclusion: The artisans have a low rate of health insurance coverage but are eager to sign up for the program. State policymakers should increase their reach and make enrollment required to attain a higher range.

Анализ удовлетворенности пациентов качеством медицинских услуг в сети первичной медико-санитарной помощи как основных провайдеров услуг здравоохранения

The purpose of the study: to study patient satisfaction with the quality of primary health care. Methods. An observational, descriptive, cross-sectional cross-sectional study was conducted using the Patient Satisfaction Questionnaire. We studied data on the gender and age composition of respondents, insurance status, social status, measured the satisfaction of respondents with primary health care doctors, access to medical care, nurses, service points and amenities. Separately, overall satisfaction with the services provided by the primary practice was measured. A total of 2080 people took part in the study. Of these, 1144 (55.0%) were women and 936 (45.0%) were men. The mean age (± SD) of the participants was 46 ± 8 years. The majority of patients - 1144 people (55.0%) had a higher education and had an income less than the calculated indicator. The vast majority of respondents (1872 - 90.0%) were insured. Results. The mean number of visits to a PHC facility (± SD) was 3 (± 1 visit) and the number of home doctor visits (± SD) was 1 (± 1 visit). 15% of the interviewed patients (312 people) had one or another group of disabilities. The vast majority of respondents (1456 people - 70.0%) were employed, 5.0% (104 people) were pensioners. Correlation analysis on overall satisfaction with the quality of medical care provided in the network of primary health care in Astana, depending on satisfaction with doctors, established a strong direct linear relationship between these variables (R2 = 0.917). Conclusions. Satisfaction with medical appointments has a strong influence on the degree of overall satisfaction with the quality of medical care. Most of the respondents positively assess the quality of medical reception.Key words: primary health care, patient satisfaction, Patient Satisfaction Questionnaire.

Графоаналитическая оценка функционирования локальных биотехнических систем в животноводстве

The development of biotechnical systems in animal husbandry is characterized by the level of its intellectual and digital transformation based on neural network technologies and artifi cial intelligence systems. They are supposed to effi ciently recognize and take into account the refl exes, individual and group motivation of animal behavior and implement them in the corresponding local technological subsystems. Pathways to resting and self-service places for animals can be represented in the form of an oriented graph. To analyze it, the authors propose an integral ST-criterion (path-time), characterizing the duration of movement along the graph edges (a logistical infrastructure of the barn) between its vertices. The proposal includes some points of animal service in the corresponding local biotechnological systems (LBTS) (those of milking, feeding, watering, etc.). The graph analytics for each animal helps estimate idle travels from resting to service places (self-service), duration of service in the respective LBTS (working movement), veterinary treatment in case of diseases, total motor activity, total rest time in the box (at least 14 hours for highly productive animals), including duration of night and day rest, abnormal breaks between milkings (over 14 hours) in case of “voluntary” milking in automatic systems (robots), etc. By comparing photo-chronometer indicators with productivity and physiological state of each animal separately and analyzing possible time losses (downtime) at service (self-service) places, deviations in animal behavior, we can get a clear picture of the organization and effi ciency of technological processes on the farm, possible productivity losses and production costs. The graph analytics of local biotechnical systems in cattle breeding equipped with animal identifi cation and video surveillance systems wi ll enable farmers to optimize the on-farm control of technological processes.

Deputy Minister of Health Dr. Şuayıp Birinci: "The only way to manage the health economy is for everyone to take care of their own health"

An event on 'Our National Health Informatics System' was held at Üsküdar University Faculty of Medicine within the scope of University Culture course. In the online event, Deputy Minister of Health Dr. Şuayıp Birinci evaluated the point of health services in the last 20 years with the effect of digitalization with his presentation