Scorecard Performance Research Articles

365P Duchenne video assessment 2.0 scorecard performance: evaluation of inter-item and inter-scorecard relationships

365P Duchenne video assessment 2.0 scorecard performance: evaluation of inter-item and inter-scorecard relationships

An Overview of Effectiveness of Balanced Scorecard Performance Management System in Tanzania

This study investigated the effectiveness of Balanced Scorecard (BSC) on provision of quality services in selected public organizations in Tanzania. The objective was to investigate the effective of balanced Scorecard on quality services in selected public organizations. The study reveals that BSC tool is more effective compared to previously used tools. Also, the employee’s perception on effectiveness of BSC tool on provision of quality services is positive. The findings of ordinal logistic regression analysis show that the effectiveness of BSC tool increases the likelihood of employees to provide quality services. Further, extended regression namely structural equation modelling shows that the relationship between effectiveness of BSC tool and provision of quality services is distorted by high level of autocratic management style while not distorted by rules, policy and regulations. The study is strongly recommending that there is a need for government and private organisations to adopt BSC as an effective tool for provision of quality services; There is a need of introducing transformational and collaborative management styles in order to account for quality of services; Organizations should continuously enforce regulations, rules and policies; The study should be used by decision makers to set standards of introducing viable and vibrant performance management tools which are result oriented and further studies on uncovered areas on BSC to be undertaken in future.

TOTAL PERFORMANCE SCORECARD INNOVATION FOR IMPROVING EDUCATIONAL QUALITY AT SD NEGERI 61 BANDA ACEH

This research aims to develop a strategic planning model based on the Total Performance Scorecard (TPS) to enhance educational quality. The research method employed is developmental research involving analysis, design, development, implementation, and model evaluation. The study addresses challenges in formulating school strategic plans that currently do not meet theoretical standards and lack synchronization among plan components. Findings indicate suboptimal alignment with theoretical standards and lack of synchronization among plan components, reflecting minimal involvement from school stakeholders. As a solution, a TPS-based strategic planning model was developed involving all educators to fill out Personal Balanced Scorecards, while administrative staff filled out Organizational Balanced Scorecards. Discussions involving supervisors, school inspectors, and the school committee through Focus Group Discussions produced a SWOT analysis used to formulate the school's vision, mission, goals, objectives, key roles, strategies, and programs for the next five years. Implementation of this model will occur following operational and theoretical validation in the field, with plans to develop TPS-based strategic plans by 2028. Implications of the research highlight the importance of strengthening the strategic planning process at SD Negeri 61 to align more closely with theoretical standards and integrate plan components. Active engagement of all school stakeholders is expected to improve understanding and acceptance of the strategic plan, ensuring that the school's vision, mission, goals, and strategies reflect their needs and aspirations. The development of this model is anticipated to effectively address educational dynamics and future challenges, enabling the school to play a more optimal role in enhancing educational quality.

Company Performance Appraisal Analysis Using Balanced Scorecard At Madjatea Shopperba

The problem that occurred at MadjateaMajalengka Department Store was a decrease in sales which resulted in a decrease in store turnover and income. This decrease is an evaluation of the use of the Balance Scorecard performance measurement method that is being tried to be applied.This study aims to determine the performance analysis of MadjateaDepartment Stores using the Balance Scorecard method. The variables used are a financial perspective, customer perspective, internal business perspective and learning and growth perspective. This study uses primary data from questionnaires and secondary data from MadjateaToserba's financial reports. The method used in this study is a survey method with a descriptive and verification approach. The sampling technique used is saturated sampling technique with a total of MadjateaDepartment Store employee respondents. The analytical tool used in this study is the Balanced Scorecard method with 4 approaches.The results of this study indicate that the performance of Madjatea Department Stores using the Balanced Scorecard method found that the financial perspective is categorized as healthy, the customer perspective is categorized as unhealthy, the internal business perspective is categorized as unhealthy and the learning and growth perspective is categorized as unhealthy. So it is necessary to increase the 3 unhealthy aspects by using the Madjatea Department Store performance measurement through the balanced scorecard method.

Role of Microfinance Institutions in Ethiopian Economy: A Review

This work reviews the role of microfinance institutions in the Ethiopian economy, which was done by using a balanced scorecard (BSC) performance review approach that integrates both financial and nonfinancial metrics. The BSC framework of the review was developed using a total of performance indicators that were equally categorized under BSC perspectives (financial, customer, internal business processes, and learning and growth). The developed framework was applied to MFIs operating in Ethiopia, which have head offices in all regional capitals of the country and report to the Association of Ethiopian Microfinance Institutions (AEMFI) starting in 2010–2012 consecutively. The work of the review shows that based on their financial role, on average, the institutions reviewed are sustainable with high relative productivity and low profitability. The average non-financial performance is also high, indicating that the reviewed institutions are highly performing in both non-financial and financial measures. Beside the role performance, the work of this review confirmed the relationship assumption of BSC perspectives and it shows a positive correlation among them. The review concludes that comprehensive performance is observed when it is measured in a collective way. So, Ethiopian MFIs suggested paying attention to the use of BSC as a performance measurement tool and as a hub for specified role indicators that need enhancement.

Application of Balanced Scorecard in Performance Evaluation of Educational Management

Abstract Good or lousy school education management is closely related to students’ growth, so research on the improvement of education management performance has become a hot topic. Taking School H as an example, this study utilizes the balanced scorecard to construct a system for evaluating school education performance at four levels: financial, customer satisfaction, internal operation processes, and learning and growth. Based on this basis, the weights of the educational management performance evaluation indicators at all levels are calculated by combining the entropy method and hierarchical analysis method, and the comprehensive evaluation scores of all indicators are derived. In addition, the multiple concurrent causal relationships and realization paths of the high-level development of educational management are also explored using the qualitative comparative analysis model. The results show that the evaluation score of educational management quality is 4.108, and the scores of each dimension of the secondary indexes are 4.102, 4.05, 4.13, and 4.15, respectively, which are above 4, indicating that the quality of educational management in the sample universities is good. This study provides the implementation steps of balanced scorecard performance evaluation for colleges and universities and, at the same time, provides a reference for other colleges and universities’ performance evaluations.

Employees Perceptions on the Usage of Balanced Scorecard

This study examined employees’ perceptions on the usage of the balanced scorecard (BSC) performance management system in Tanzania. It assessed employees' perception on use of the Balanced Scorecard performance management system tool in Tanzania. The study used participatory action research and survey research design. It applied mainly qualitative and slightly quantitative research approaches. Data was collected through interviews and documentary review. Data validity and reliability were done through pretesting of data collection instruments. Findings revealed that employees perceived a balanced scorecard as a user- friendly tool, fair tool from planning stage, implementation stage, appraisal stage to rewarding stage, increased employees’ commitment to work, motivated employees and that balanced scorecard had a great influence on the quality of services and products deliveredcontrary to any other previously used tool. The conclusion is that there was a direct relationship between a balanced scorecard on the one hand and organizational performance in terms of quality of services and products delivered on the other hand and that employees have positive perception on the usage of balanced scorecard.

Use of Balanced Scorecard (BSC) Performance Indicators for Small-Scale Hydropower Project Attractiveness Analysis

Small-scale hydropower plants (SHP) have been losing competitiveness compared to other renewable sources in the global electricity matrix due to technical, environmental, regulatory, and economic issues. In this context, and to contribute to the development and strengthening of SHP’s integration into the country’s electricity matrix, this study proposes the Balanced Scorecard (BSC) as a strategic evaluation tool for SHP projects from the prospecting phase to the pre-implementation phase, taking into account financial and non-financial performance indicators. This study aims to structure a strategic map of the SHP source composed of economic, socio-environmental, institutional, and technical perspectives, adapted to the four perspectives of the BSC, with the required performance indicators for the strategic evaluation of SHP. The development of a computer program allowed data visualization from eight case studies focusing on indicators or perspectives that jeopardize the project’s strategic viability. The results showed that (i) the adaptation of the BSC methodology for the strategic evaluation of SHP feasibility proved effective and (ii) the developed computer program demonstrated robustness and effectiveness in analyzing SHP, even in different stages of development and with different technical and environmental characteristics. Finally, the strategic evaluation of SHP feasibility is an effective tool in assisting decision makers, indicating the positive aspects and weaknesses of the project under evaluation and providing a better understanding of the asset and the areas of development that deserve greater attention to improve its performance.

The Influence of Human Capital Management on Balanced Scorecard Performance in Life Insurance Agency in Malaysia

The Influence of Human Capital Management on Balanced Scorecard Performance in Life Insurance Agency in Malaysia

Effects of Using Operational Balanced Scorecard in Automotive Industry. A Case Study

Abstract Strategy definition is an elementary key of success and should be present in any industry, but an extra attention is paid to the automotive field. Thus, strategy definition and cascade in the organization is needed to drive the organization in the right direction, in the desired direction and ensuring the commitment, involvement of the employees. This paperwork presents a case study from automotive industry, of applying Operational Balanced Scorecard methodology, under Company Strategy Deployment unique and personalized approach to company needs. A systemic outlook and an appropriate involvement support the company's continuous improvement efforts. The introduction presents general information on the Total Performance Scorecard and its ad-vantages. Going forward, the Company Strategy Deployment approach of the mentioned tools are described, showing in parallel the evolution of the implementation in an automotive respectable company. The paper ends up with the formulation of conclusions regarding the deduced effects.

Large-Scale Remote Training for Medical Physicists to improve Intensity-Modulated Radiation Therapy/Volumetric Modulated Arc Therapy in Low and Middle-Income Countries

Background High-quality intensity-modulated radiation therapy (IMRT) / volumetric modulated arc therapy (VMAT) is necessary to drive positive patient outcomes, yet gaps in staff training hinder its implementation in low-to-middle-income countries (LMICs). We aimed to evaluate a large-scale remote training curriculum for medical physicists and clinicians with existing IMRT capabilities in LMICs. Methods We conducted a virtual course on "Mastering IMRT/VMAT for Medical Physicists." The program comprised 15 weekly 1-hour live video conferencing sessions with interactive didactics and case-based learning taught by expert volunteer medical physicists. Enrollment was free and open to LMICs globally for 1 month on a first-come basis with a limit of 500, plus few exceptions. We distributed an electronic survey before and after the course to assess participants' confidence (on a 1-5 Likert scale) in 7 domains of IMRT/VMAT and knowledge through 11 multiple choice questions. We tracked attendance hours for course credit. We also gave participants the option to develop an IMRT or VMAT plan for identical, standardized bilateral Head & Neck cancer cases before and after the course, earning additional credit hours upon submission. After the program, 8 medical physics volunteers independently graded treatment plans using a rubric for qualitative domains. Furthermore, we gave plans a quantitative score using an automated scorecard with dose-volume histogram metrics. We utilized the ProKnow DS platform for file-sharing and grading. Two-tailed paired t-test analyses compared pre- vs. post-course survey and treatment planning scores for medical physicists, medical physics residents, and dosimetrists. Results A total of 514 participants from 63 countries and 342 unique centers enrolled, including 448 (87.1%) medical physicists, 49 (9.5%) medical physics residents, 5 (1%) dosimetrists, and 12 (2.4%) other clinicians. Of these, 240 medical physicists, medical physics residents, and dosimetrists responded to both the pre- and post-course surveys. Mean confidence scores increased from 3.00/5 (SD: 1.04) to 3.80/5 (0.87) (p < 0.001). Knowledge scores improved from 4.16/11 (SD: 1.77) to 5.98/11 (SD: 2.11) (p < 0.001). Additionally, 33 participants completed both the pre-course and post-course treatment planning assignments. Automated scorecard performance significantly improved from 12.64/25 (SD: 7.50) to 17.74/25 (SD: 6.74) (p = 0.0068). Grading rubric scores did not significantly change, from 9.15/14 (SD: 3.33) to 9.76/14 (SD: 2.65) (p = 0.4). Discussion A virtual curriculum on IMRT/VMAT improved participant's treatment planning performance, knowledge, and confidence. A distributed team of volunteers enabled this to be a low-cost, scalable intervention to help clinics in LMICs. High-quality intensity-modulated radiation therapy (IMRT) / volumetric modulated arc therapy (VMAT) is necessary to drive positive patient outcomes, yet gaps in staff training hinder its implementation in low-to-middle-income countries (LMICs). We aimed to evaluate a large-scale remote training curriculum for medical physicists and clinicians with existing IMRT capabilities in LMICs. We conducted a virtual course on "Mastering IMRT/VMAT for Medical Physicists." The program comprised 15 weekly 1-hour live video conferencing sessions with interactive didactics and case-based learning taught by expert volunteer medical physicists. Enrollment was free and open to LMICs globally for 1 month on a first-come basis with a limit of 500, plus few exceptions. We distributed an electronic survey before and after the course to assess participants' confidence (on a 1-5 Likert scale) in 7 domains of IMRT/VMAT and knowledge through 11 multiple choice questions. We tracked attendance hours for course credit. We also gave participants the option to develop an IMRT or VMAT plan for identical, standardized bilateral Head & Neck cancer cases before and after the course, earning additional credit hours upon submission. After the program, 8 medical physics volunteers independently graded treatment plans using a rubric for qualitative domains. Furthermore, we gave plans a quantitative score using an automated scorecard with dose-volume histogram metrics. We utilized the ProKnow DS platform for file-sharing and grading. Two-tailed paired t-test analyses compared pre- vs. post-course survey and treatment planning scores for medical physicists, medical physics residents, and dosimetrists. A total of 514 participants from 63 countries and 342 unique centers enrolled, including 448 (87.1%) medical physicists, 49 (9.5%) medical physics residents, 5 (1%) dosimetrists, and 12 (2.4%) other clinicians. Of these, 240 medical physicists, medical physics residents, and dosimetrists responded to both the pre- and post-course surveys. Mean confidence scores increased from 3.00/5 (SD: 1.04) to 3.80/5 (0.87) (p < 0.001). Knowledge scores improved from 4.16/11 (SD: 1.77) to 5.98/11 (SD: 2.11) (p < 0.001). Additionally, 33 participants completed both the pre-course and post-course treatment planning assignments. Automated scorecard performance significantly improved from 12.64/25 (SD: 7.50) to 17.74/25 (SD: 6.74) (p = 0.0068). Grading rubric scores did not significantly change, from 9.15/14 (SD: 3.33) to 9.76/14 (SD: 2.65) (p = 0.4). A virtual curriculum on IMRT/VMAT improved participant's treatment planning performance, knowledge, and confidence. A distributed team of volunteers enabled this to be a low-cost, scalable intervention to help clinics in LMICs.

Leadership and Governance Effect in Implementing the IMPACT Approach: A Retrospective Observational Study in Simiyu Region

The Government of Tanzania in collaboration with USAID Global Health Supply Chain-Technical Assistance-Tanzania (USAID GHSC-TA -TZ), JSI-InSupply Health and United Nations Population Fund (UNFPA) rolled out the IMPACT approach in Simiyu Region in 2019. For the purpose of improve data management and visibility of vertical health commodities supply chain system. The objective of this study was to highlight leadership engagement in implementation of IMPACT Approach to improve reporting rates for vertical health commodities. Since introduction of this approach indicators monitored were not improving; the region facilitated the response performance monitoring processes, through IMPACT approach integrating with performance Scorecard as a visual performance tool for some of the indicators, including the process indicators, and used feedback meetings attended by senior leaders in the region to discuss indicator results and identify areas for improvement for councils. The results of this study revealed that, engagement of leaders in decision making influenced positively the IMPACT meetings conducted by teams whereby supply chain challenges including reporting rates discussed. At a Councils level the meetings conducted as per calendar increased from 6.1% April-June 2021 to 84.9% October- December 2022. Moreover, reporting rate of four (4) vertical health commodities which include (Malaria, HIV/AIDS, TB/L and RMNCAH) demonstrated positive increase from 60.5% January 2021 to 84.7 December 2022, and availability of all four vertical health commodities increased from 85% January 2022 to 93% December 2022. The availability of these commodities resulted into improved service delivery at health facility level. The study was a retrospective observation of the implementation of the IMPACT team approach in Simiyu region. It assessed the availability of vertical health commodities as a function of the number of items reported, data used for computation of reporting rate, availability of health commodities and improved service delivery were retrieved from eLMIS and DHIS2. Action and performance improvement plans were developed and tracked using scorecards to ensure that each planned activity is implemented accordingly and the desired supply chain outcomes are achieved. This was followed by convening leadership engagement forums where underperforming councils had to explain and articulate the reasons for their unsatisfactory performance and eventually commit to improving the required indicators. The study concluded that, good governance and leadership engagement played a major role in implementation of IMPACT Approach and achieve the raised outcomes of availability of vertical health commodities, reporting rates for vertical health commodities and improved service delivery.

Financial Re-Engineering and Financial Performance of Poultry Business in Nigeria

The poultry industry as the largest employer of labour in the organised private sector and contributes 25% to Nigeria GDP. Previous studies had not adequately been able to integrate the process of capturing performance of poultry business using the balanced scorecard performance pillars. Thus, this study examined the impact of financial re-engineering on corporate performance and the sub-variables of the poultry business in Nigeria. The study used survey research. 4,324 active farmers and major stakeholders in the poultry industry from Nigeria's six geopolitical zones made up the study's population. The Taro Yamane sample size formula was used to determine the sample size of 450 with a response rate of 84%. The range of the constructs' Cronbach's alpha reliability coefficients was 0.87 to 0.95. The data were analyzed using descriptive and inferential (multiple regression) analysis with a 5% level of significance. The findings revealed that all financial re-engineering proxies had a significant effect on financial performance (Adj. R2= 0.535, F(5,379) = 87.901, p &lt; 0.05).The study concluded that the study concluded that financial re-engineering has significant effect on financial performance of the poultry business while the lag in the adoption of modern technology including the usage of artificial intelligence and robotics reflected in sub-optimal performance which need be focused for effective asset utilisation. The study recommended the introduction of standards that will aid the starting point of using financial results to drive the business and make credit availability easier in support of various government and non-governmental aids and grants.

Medical University of South Carolina case study: A structured approach to improving quality metrics for achieving maximum pay-for-performance incentive payments

To get healthcare costs under control and ‘bend the cost curve’, the Centers for Medicare &amp; Medicaid Services is driving a shift from the fee-for-service (FFS) reimbursement model, which rewards quantity over quality, to value-based care payment models that encourage efficient delivery of high-quality, lower-cost care. Commercial payers are also shifting away from FFS and tying payment to quality metric scores and performance. The Medical University of South Carolina (MUSC) participates in one of the state’s largest pay-for-performance (P4P) initiatives. The payer uses a scorecard that assigns points, associated with incentive dollars, for meeting or exceeding benchmarks in publicly reported quality metrics. In late 2020, MUSC and ECG Management Consultants partnered to assess MUSC’s flagship hospital performance, analysing historical scorecard performance and improvement opportunities. MUSC’s biggest challenges included clinical practice variation, data accessibility and competing priorities, particularly during the COVID-19 pandemic. The hospital was leaving money on the table for process and outcomes measures for harm avoidance and patient safety, unplanned readmissions and appropriate use of emergency department and outpatient cardiac imaging. To overcome quality improvement (QI) barriers, multidisciplinary workgroups were established for each of the focus areas. Workgroup participants used MUSC’s IMPROVE methodology, incorporating Lean, Six Sigma and continuous process improvement best practices to effect change. From this foundational, structured QI approach — focused on a select group of metrics — MUSC is projected to earn US$11.6m in incentives between fiscal years 2023 and 2025, while improving clinical outcomes and patient safety. MUSC will apply the critical success factors and lessons learned to other QI opportunities across the entire MUSC Health system as the organisation strives to reduce process and outcome variability. Hospitals and health systems that engage in efforts similar to those undertaken in the ECGMUSC collaboration can build a foundation of strong QI capabilities and realise improved incentive payment dollars under P4P arrangements.

EFEKTIFITAS KINERJA MANAJEMEN BERBASIS SEKOLAH DENGAN MENGGUNAKAN PENDEKATAN BALANCED SCORECARD PADA PENINGKATAN MUTU SMP AL AZHAR SYIFA BUDI LEGENDA

The education system is required to be able to produce maximum output by carrying out an effective process that is continuous between input, process and output as desired with a better governance system or known as school-based management, where SBM expects schools to be more independent and able to freely develop and improve the quality of performance. This study aims to determine the effectiveness of school management at SMP Al Azhar Syifa Budi Legenda by using a balanced scorecard performance measurement with four perspectives, namely a financial perspective, a customer perspective, an internal business process perspective and a growth and learning perspective. This research is a qualitative descriptive research. Primary data in the form of a questionnaire is used to measure the performance of the customer perspective and the perspective of growth and learning. In terms of performance, SMP Al Azhar Syifa Budi Legenda as a whole is in the good category. The results of measuring the performance analysis of the balanced scorecard on a financial perspective at SMP Al Azhar Syifa Budi Legenda show good performance and show financial performance that is economical, effective and quite efficient. The measurement results of performance analysis on the customer perspective show a pretty good performance.&#x0D; Keywords: Effectiveness, MBS, Balanced Scorecard

Analysis of Supply Chain Management System Using Lean Six Sigma with Performance Indicator Measurement Control

The potential for the development of the beauty product industry in Indonesia is considered very potential. The beauty product industry and trade in Indonesia is projected to increase by USD 7.5 billion with a growth of 6.5% annually for the next five years. The huge potential in the cosmetic retail business is considered to trigger competition, especially in the supply chain system which has implications for product affordability to consumers. So that this becomes an interesting condition for research as well as efforts to provide certain improvement treatments so that there is an improvement in the supply system flow in the object company. In this study, 3 layers of the research process will be carried out, namely observing and describing the existing supply chain system in the research object company, supply chain system improvement and treatment using the lean six sigma model with the stages define, measure, analyze, improve, control (DMAIC), and make observations as well as measurement of improvement results using 4 (four) balanced score card performance indicators. Excavation of data using the method of observation, interviews, scoring key performance indicators in each perspective, and study of the company's operational administration data. Based on the results of the research, the supply system based on 4 balanced-scored card indicators still has shortcomings, namely the debt to equity ratio, customer quantity and quality, internal business organization and personnel accountability. The recommendations of this study can have an improvement effect for object companies and also a reference for other companies specifically with the same segmentation.

Being digital to being vulnerable: does digital transformation allure a data breach?

PurposeWhile every firm is striving to embrace digital transformation (DT) to form new differentiating business capabilities, there are dark sides to such initiatives, and it is essential to acknowledge, identify and address them. The purpose of this paper is to identify and emperically demonstrate the impact of such darksides of DT. While a firm's DT effort may have many dark sides, the authors identify data breaches as the most critical one and focus on proving their impact since it can inflict significant damage to the firm.Design/methodology/approachThrough the lens of paradox theory, the authors argue that the DT efforts of a firm will lead to increased risk and severity of data breaches. The authors developed a one-of-a-kind longitudinal data set by combining data from multiple sources, including 3604 brands over a 10-year period, and employed a DT performance scorecard to evaluate a firm's DT effort across four key digital selling touchpoints: site, mobile, digital marketing and social media.FindingsThe findings of this study show that a firm's DT efforts pertaining to its mobile and digital marketing platforms significantly increase the likelihood and severity of a data breach event indicating that these two channels are most vulnerable and need heightened attention from firms. Furthermore, the findings suggest that the negative repercussions of some DT initiatives may be minimized as the firm becomes more innovative. The findings can help firms re-strategize their DT efforts by promoting security and also encouraging a balanced communication strategy.Originality/valueThis research is one of the first to identify, recognize and empirically illustrate the downsides of a DT effort that is otherwise thought to provide only benefits.

Balanced Scorecard Performance Evaluation Model for Waqf Institution

&lt;p&gt;&lt;em&gt;Nazir Professional supports the management and utilization of productive waqf in Indonesia with measurable performance and competence. This study aimed to contribute to the Indonesian Waqf Board in evaluating Nazir's performance and competence in managing productive waqf through Key Performance Indicators (KPI). A descriptive qualitative analysis was conducted on previous studies to examine Nazir's performance and competence through KPIs based on the Balanced Scorecard. KPIs and periodic evaluations could make Nazir work more productively and professionally to increase the growth of productive waqf. Furthermore, the Nazirs could use the KPI performance, and competency assessment model proposed to the Indonesian Waqf Board to standardize its performance and competency assessments. The proposed model is hoped to be refined through further evaluation in the future.&lt;/em&gt;&lt;/p&gt;&lt;p&gt; &lt;/p&gt;

IMPLEMENTASI BALANCED SCORECARD DALAM PENGUKURAN KINERJA MANAJEMEN BERBASIS SEKOLAH DI MADRASAH DINIAH TAKMILIAH AWWALIAH DESA SUKASENANG.

This paper aims to determine the effectiveness in the management of Madrasah using balanced scorecard performance analysis, including using four perspectives, finance, customers, internal business processes and learning and growth in the Madrasah. This research uses a qualitative approach with a descriptive model. Based on research that has been done, it is known that the management of the Madrasah with a balanced scorecard approach is categorized as good. Because the measurement in four perspectives is close to the expected target. After being measured by the balanced scorecard approach and then analyzed with the effectiveness indicators according to Danim, the results obtained by the management of the Jam'iyyah Islamiyyah Islamic boarding school can be said to be effective. Keywords: Effectiveness, Madrasah Management, Balanced Scorecard

Assessing Educating for Gross National Happiness Applying the Theory of Practice Architectures

Gross National Happiness (GNH) is a central policy, symbolic of Bhutan, which gave rise to Educating for GNH (EGNH). In Bhutan, the school Performance Management System is the sole instrument used by the Ministry of Education to evaluate the performance of schools. To test the utility of the Performance Management System in fulfilling the intended goals of EGNH, two of its key subcomponents—the School Self-Assessment and School Performance Scorecards—were assessed through the lens of the theory of practice architectures. The theory describes what comprises social practices and how they are shaped by the social, cultural and political contexts in which they occur. Content analysis was carried out using Leximancer text-mining software. The findings showed that the sayings and relatings and their corresponding cultural-discursive and social-political arrangements were not as evident in the School Self-Assessment indicators as the doings and material-economic arrangements. The findings also indicated that both the School Self-Assessment’s and the School Performance Scorecards’ indicators focus more on assessing leadership than teaching. The authors present several suggestions to ensure a closer alignment with the goals of EGNH, to demonstrate a balanced focus on assessing teaching and leadership, and to represent all practice architectures proportionately. Implications of this study should inform the policy and practices of Educating for GNH values in Bhutanese schools. The methods of the study could be adapted to examine educational practices beyond those of Bhutan.