Passenger Port Research Articles

Исследование модернизации морского пассажирского порта на основе цифрового двойника и оценка инфраструктуры с помощью динамических данных от беспилотных авиационных систем

The current state of the maritime passenger transportation industry is considered, as well as the factors influencing the chosen industry are investigated (competition between ports in the sea region, new environmental requirements and a shortage of space for new ports and terminals in megacities). Models of the evolution of seaports and terminals in the regions of the seas are analyzed and the need to solve the problem of forecasting development, reasonable modernization is revealed infrastructure. The importance of integrating passenger ports into urban transport systems and ensuring effective interconnection of maritime transport with regional transport systems is noted. Special attention is paid to the growth and development potential of sea ferries and cruises in the Baltic Sea region, the historical importance of St. Petersburg for cruise tourism and the need for the gradual restoration of the port and the development of new route networks are noted. The necessity of developing new methods for modernizing the infrastructure of passenger seaports based on the creation of digital models and the use of dynamic data is substantiated. As a solution, it is proposed to create a new digital model of a marine passenger port using information obtained from unmanned aircraft systems. This model will accurately take into account the infrastructural features of passenger ports and terminals, as well as the established priority of berths for the service of cruise and ferry ships. For multi-scenario modeling, a new digital model of the marine passenger port of St. Petersburg “Marine Façade” is proposed. To analyze the simulation results, the developed software modules in the Python programming language are proposed to describe the behavior strategies of the decision maker (port manager). To describe the decision-making process in the conditions of uncertainty that arises when making a decision on the modernization of the port infrastructure, the choice of the Wald criterion was justified as a criterion. A series of experiments was performed, based on the data, digital 2D and 3D models of a marine passenger port were formed for subsequent use in the AnyLogic environment, and a digital twin was built. A distinctive feature of the model is the up-to-date information on the state of the transport infrastructure and integration with data on ship calls. The presented model, methods of working with the results of multi-dimensional modeling, the use of unmanned aircraft systems, and the development of a model based on decision-making under uncertainty can be applied to other passenger seaports and terminals, which emphasizes the universality of the proposed approach.

Simulation of sea passenger port operation on the basis of a digital transport model taking into account different priorities of cruise and ferry vessels

Simulation of sea passenger port operation on the basis of a digital transport model taking into account different priorities of cruise and ferry vessels

Factors affecting pedestrian-level ship pollution in port areas: CFD in the service of policy-making

Examining the impact of various factors associated with plume dispersion is essential for quantifying ship pollution in port areas, particularly adjacent to urban environments. This paper concerns the application of Computational Fluid Dynamics (CFD) modelling to study the effect of such factors on air pollution at the passenger port of Marseille, France. Pedestrian-level pollution maps are created for several emission scenarios involving variables such as wind conditions, docking location, emission reduction technology, different emission sources, as well as parameters related to the vessel. Depending on wind direction, docking location and vessel's engine power, different parts of the studied area are exposed to ship pollution. Within a typical examined range, funnel exhaust temperature, funnel height and wind speed deviate up to 78 %, 45 % and 59 % from the baseline scenario, respectively, indicating significant sensitivity of ship pollution to changes in these factors. The lower buoyancy effects of using a scrubber lead to a 17 % larger area exposed to increased ship pollution instead of using Ultra Low Sulphur Fuel Oil (ULSFO). Additionally, it is estimated that an individual vessel may contribute up to six times more to the NOx pollution of a roundabout located 800 m downwind, compared to the local road traffic. The current work can provide valuable information to various stakeholders such as port authorities, decision-makers, or even air quality modelers regarding the impact of shipping emissions on air pollution in port areas, constituting a useful assessment and advisory tool.

ANALYSIS OF THE APPLICATION OF RENEWABLE ENERGY AT THE MUARA ANGKE PASSENGER PORT AS A MEANS OF SUPPORTING THOUSAND ISLAND TOURISM

Kepulauan seribu are also a frequently visited destination for domestic and foreign tourists and are among the priority destinations in Indonesia. The development of the passenger port in Muara Angke is an important step in supporting the tourism sector in Kepulauan Seribu. However, this development must also consider environmental impacts, including carbon emissions and the use of natural resources. Indonesia has taken steps towards developing renewable energy and policies that support it by implementing renewable energy at the Muara Angke Passenger Port will be in line with government initiatives to achieve energy targets national renewable. The method used is primary data, secondary data, by calculating the need for solar panels and wind turbines and collecting supporting data sourced from related websites. The results are 324 solar panels placed on the roof of the main building of the port where the wind turbine is placed on the west side. with a total of 6 units, on the east side of the port there are 6 units and on the south side of the port there are 4 wind turbine units

Capabilities, knowledge and skills of superior human resources through the competency of Tanjung Balai Karimun Port Employees, Riau Islands, Indonesia

The community complains about the service at the sea passenger port in Tanjungbalai Karimun because it is considered unfriendly to passengers. This port is the only entrance to The Tanjung Balai Karimun Port and was built decades ago. One complaint is the surly service. The number of respondents in this study was 300. With the Slovin formula, 172 samples were obtained. The analysis tool used the AMOS software version 24. The following results were obtained. The Capabilities’ influence on the Competence metric indicates a positive impact. A strong positive correlation exists between the Determination and Knowledge of Competence variables. In this case, the Skills vs. Competence outcome is overwhelmingly favorable. Knowledge has an excellent impact on the Superior Human Resources decision. In a highly encouraging turn of events, the Capabilities variable’s determination of the Superior Human Resources variable was found to be true—an optimistic but unimportant result from applying The Skills variable to the Superior Human Resources variable. Competence has a highly favourable effect on the Super Human Resources criterion. Competence on the job has a square correlation of 89.6%, whereas superior human resources correlate with 100.00%. The already significant factors are being kept that way, while the determination of the Skills variable on the Superior Human Resources team requires some work.

An Analytical Model for Estimating Ship-Related Emissions in Port Areas

Intensive shipping activity in port areas is considered one of the leading problems in the maritime sector, which has a negative effect on climate change and local air quality. The compilation of detailed inventories of combustion gases released by ships should therefore provide a more accurate overview of emission levels, which can serve as a basis for analysing impacts on the port community and lead to the establishment of better environmental measures. Thus, the aim of this study was to develop an adaptable and relevant analytical model capable of integrating a comprehensive methodology with large databases of ship movements and technical details to provide clear ship-related emission estimates in large port areas. Considering the lack of research in Croatia that includes the mentioned approach and the insufficient monitoring of air pollutants in ports, the model was used to produce an initial overall emissions inventory for the Port of Split, the busiest passenger port in Croatia. In the model, bottom-up logic with an energy-based method was applied to detailed technical and near-real-time shipping data from AIS, creating the first high-density spatial and temporal overview of shipping emissions in the City port basin. The results showed strong seasonal fluctuations and large discrepancies in the quantities emitted between different ship types and operating modes. The analysis therefore raised the question of the need for the future development and implementation of a scalable system that would provide a more transparent and efficient overview of the important characteristics of air pollution from ships and port areas.

Research of the model for assessing the workload of passenger port infrastructure using decision-making models under uncertainty

The current situation formed by the changeable influence of the external environment on the interaction of “sea passenger port — sea ferry/cruise company” systems has formulated new decision-making tasks under uncertainty to justify infrastructural changes. It is not enough for the managers of sea passenger ports and terminals to make decisions only on the basis of deterministic models. Probabilistic nature of the processes predetermines the need to form new models and methods to substantiate strategies for the sea passenger ports development. The problem field considered in the paper is topical because today due to such trends as increase in dimension of cruise and ferry vessels and changes in route networks it is necessary to solve the problem of development forecasting on the basis of scenario modeling. Modeling should be performed on the basis of new digital transport models, which take into account the peculiarities of marine ports and terminals infrastructure, and priority of berths. The digital model of “Passenger Port of St. Petersburg “Sea Façade”, developed by the author, is used in the paper and the necessity to single out separate states in the development of sea passenger ports is substantiated. The validity of singling out a set of boundary points, turning points of uncertainty of future development of a complex system of a sea passenger port or terminal, connected with the presence of bifurcation zones — “ramification” of possible ways of the port system evolution is proved. The proof of the proposed approach is presented by means of allocation of individual stages in the development of the sea passenger port of St. Petersburg. Based on the presented approach, a new model for the evolution and management of the sea passenger port system development is proposed. This model on a single assembly field reflects temporary changes in the development of the sea passenger port and analytical data on the increase or decrease in the number of berths. The presented set of transition points allows to determine the time model of the sea passenger port development. A new model of working with data for making decisions on modernization of sea passenger port infrastructure is offered. On the basis of modeling, taking into account different distribution laws (gamma distribution, Poisson distribution, normal distribution and others) the conditions for formation of the individual “fields of utility”, cones of preference and target functions are presented. For precise description of decision-making situation under uncertainty faced by the head of the sea passenger port, the choice of Savage criterion (S-criterion) is substantiated and mathematical model and criteria are given. A solution for formation of acceptable interval on the basis of Dataset utility field data on intensities of ferry and cruise lines work is given. On the basis of the experiment, the accuracy of the proposed decision-making model under uncertainty to justify the conditions on the need for modernization of infrastructure (modernization of berths) of the sea passenger port is substantiated. The presented model and results can be applied to other sea passenger ports and terminals, which determines the universality of the presented approach.

Determination of Capabilities, Knowledge, and Skills for Superior Human Resources through Competence in Employees in the Port Area at Tanjung Balai Karimun, Riau Islands, Indonesia

The community complains about the service at the sea passenger port in Tanjungbalai Karimun because it is considered unfriendly to passengers. This port is the only entrance to The Tanjung Balai Karimun Port and was built decades ago. One complaint is the surly service. The number of respondents in this study was 300. With the Slovin formula, 172 samples were obtained. The analysis tool used the AMOS software version 24. The following results were obtainedThe Capabilities' influence on the Competence metric is very indicative of a positive result. There is a strong positive correlation between the Determination and Knowledge to Competence variables. In this case, the Skills vs. Competence outcome is overwhelmingly favorable. Knowledge has a very favorable impact on the Superior Human Resources decision. In a highly encouraging turn of events, the Capabilities variable's determination of the Superior Human Resources variable was found to be true. Positive but unimportant result from applying The Skills variable to the Superior Human Resources variable. Competence has a highly favorable effect on the Superb Human Resources criterion. Competence on the job has a square correlation of 89.6%, whereas superior human resources has a correlation of 100.00%. The already-significant factors are being kept that way, while the determination of the Skills variable on the Superior Human Resources. One direct result of the diversity of abilities required of every organizer is the importance of encouraging "initiative." Able to use scientific principles to manipulate a wide range of objects. They can improve if they are honed and practiced to the point where their powers are increased to the point where they become experts or masters in one of the existing skill categories. Power is not about what one does but rather what one is capable of doing. Common government employees are needed solely for administrative duties.

Practical aspects of the task of modeling and scenario forecasting of the passenger port operation

This article presents a simulation model of scenario forecasting of a passenger terminal in order to obtain analytical information about operational activities for making decisions about the work of port services. The main goal is to provide an analysis tool for a passenger service system that depends on the time spent on various service channels. The paper examines the internal performance indicators of the port model created using AnyLogic software. The purpose of this model is to help in making strategic decisions using "what if" scenarios. The solutions include determining the average service time in the passenger terminal. The results revealed and suggested the solution of bottlenecks. The results also indicate that simulation modeling is a tool that helps to predict the stability of the system.

ANALISIS VARIABEL PENGEMBANGAN PELABUHAN LAUT (PELABUHAN PENUMPANG) SEBAGAI BANDAR UDARA PERAIRAN UNTUK OPERASIONAL PESAWAT APUNG (SEAPLANE) DI INDONESIA

The operation of water aerodrome for seaplane operations in Indonesia is regulated within the scope of the minimum operational specifications of water aerodromes for serving seaplane with a maximum limit of 30 seats. The regulation provides only for planning in the air side and aviation safety, while in practice it also deals with the planning and development of sea or maritime transport on port, security and safety at the sea. The purpose of this study is to identify variables for the development of port (passenger port) so that they can be used as water airports for seaplane operations with security and safety aspects of shipping and aviation activities. The research was conducted using a qualitative method with a descriptive approach through observation regulation documents and semistructure interviews to 10 speakers from the Ministry of Transportation Indonesia, water airport operators, and community leaders. Based on the analysis of data, this research produces important variables in the development of port (passenger port) as water aerodrome for seaplane operations in Indonesia, (1) need for specific laws and regulations, (2) need for a water airport authority, (3) the purpose of development by considering the categorization of shipping or maritime and aviation aspects.

ВЛИЯНИЕ ОСНОВНЫХ ТРЕНДОВ В СФЕРЕ КРУИЗНЫХ И ПАРОМНЫХ ПЕРЕВОЗОК НА ИНФРАСТРУКТУРУ МОРСКИХ ПАССАЖИРCКИХ ПОРТОВ И ТЕРМИНАЛОВ

The article considers decision-making options for modernizing the infrastructure of sea passenger ports, depending on the influence of the external environment. Particular attention is paid to the current trend to increase the size of cruise and ferry ships. The considered problematic is actual for all large and specialized sea passenger ports. The authors prove the relevance by citing sample works from 2013, which offer options to justify such decisions. The article provides current statistics on passenger turnover from 2011 to 2022, providing a detailed analysis of work intensities. The authors consider in detail the port of Dubrovnik and the Passenger Port of St. Petersburg "Sea Facade". Revealing the problem, the authors consider the model of interaction "city-sea passenger port" by G. Norcliffe, and give a separate stage in the development. For the solution of the set problem the authors give target function, allocate basic criteria and give results of modeling intensities of cruise and ferry lines work in the port. Authors substantiate necessity of choice of some optimum quantity of ship calls, thus they allocate necessity of entering parameters describing sizes of cruise vessels, or entering separate condition of allocation of specialized berths for big liners both in the model of target function, and in the simulation model. The given conditions should be included in the digital simulation model and will allow increasing the accuracy of decisions on modernization of berths of the sea passenger port.

RESEARCH OF THE SEA PASSENGER PORT INFRASTRUCTURE MODERNIZATION TO SOLVE THE PROBLEM OF FORECASTING DEVELOPMENT, TAKING INTO ACCOUNT THE INFLUENCE OF THE EXTERNAL ENVIRONMENT

The efficiency of operation and interaction of “sea ferry/cruise company-sea passenger port-land transport infrastructure” systems directly depends on the dynamic influence of the external environment, which today determines the transition from deterministic models of decision-making to probabilistic ones. These changes on the basis of current trends in the industry in the form of the introduction of large cruise and ferry ships create the need to form a decision- making system for the reasonable modernization of infrastructure for the heads of ports and terminals. It is necessary to systematically modernize both the berthing infrastructure and change the internal processes of passenger handling in the terminal. The problems of forecasting the development of seaports in connection with the gradual recovery of passenger traffic, caused by a long period of restrictions due to COVID-19, are considered in the paper, as the first priority is the resumption of the route networks of the sea regions, which provide local passenger mobility. Based on the investigated models of ports and terminals evolution (Anyport model, Three Generations model, Workport model) it is revealed that today it is necessary to evaluate possible predictive scenarios of port development. The necessity of having the tools allowing to operatively analyze the situation in the sphere of sea ferry transportation and to model the scenarios of port congestion has been revealed and proved. The approach to estimate the variants of berths loading at simultaneous call of several big cruise vessels on the basis of models of mass service systems for subsequent estimation of infrastructure is considered in the paper. The object of the research is the Baltic Sea region and existing routes of cruise and ferry lines. A new theoretical partitioning of the region and sea passenger ports into four sections is proposed. The systematic analysis of all existing cruise and ferry line routes in each area has been carried out; data on cruise and ferry ship size, passenger capacity, average ticket price, and distance between terminals on the route have been presented. On the basis of the formed approach a new digital dynamic route map that allows both to investigate the current state of the route network and to estimate the possible changes is built. On the basis of the received data it is proved that the best development of passenger sea ports and terminals infrastructure is observed in the segment between the countries of Russia-Estonia-Finland-Sweden. Presented sea terminals have successfully realized the possibility of simultaneous reception of two big cruise vessels and modernized infrastructure during the period of restrictions on the reason of COVID-19, which corresponds to the formation of new points of growth in the Baltic Sea region, taking into account recovery of route networks. The generated big data on route networks accurately define the current state in the sphere of sea ferry/cruise transportation and they should be used in new digital simulation transport models when modeling different variants of sea passenger port operation, both at the stage of short-term planning and when solving the group of questions of development forecasting, which is especially relevant in the situation of competition between terminals for passenger traffic.

KUALITAS PELAYANAN PELABUHAN PENYEBERANGAN ULEE LHEUE BERDASARKAN KRITERIA KINERJA PELABUHAN

There are six standard components of passenger service at the passenger port, namely safety, security, reliability, comfort, convenience, and equality. These six components are the benchmark for minimum service standards (SPM) for the operation of ports. The Ulee Lheue port is one of the ports in Aceh that acts as a transportation node that serves population mobility, vehicle movement, and logistics, to and from Sabang City and Pulo Aceh as tourist destinations. Operational activities and services at the Ulee Lheue port are not yet optimal, as can be seen from the lack of orderly activities for the departure and arrival of passengers and vehicles, poorly maintained infrastructure conditions, and the lack of facilities supporting aspects of safety, security, and comfort for service users. Thus, this study aims to evaluate the quality of service at the Ulee Lheue port according to the port performance criteria instrument. The object of this research is the Ulee Lheue ferry port. The secondary data was collected from the Aceh Province Department of Transportation, and the primary data is collected directly from the Uleue Lheueu port. The secondary data consists of regulatory data, port productivity data, and data on standard components of port services. The port facility data is then verified in the field by referring to the checklist item from the Indonesian Ministry of Transportation. Furthermore, an analysis of service performance at the Ulee Lheue ferry port was carried out referring to the Regulation of the Director-General of Land Transportation No. KP.5062/AP005/DRJD/2020. The results of the analysis show that the application of service standards at the ferry port shows that the quality of service for passengers at the Ulee Lheue ferry port is classified as C category (adequate) with a weighted value of 67.92%. This C class of quality of service is caused by several service attributes set out in the regulation of passenger service standards at the ferry port which have not been fulfilled optimally, there are even service attributes that do not have performance such as attributes of advanced transport information, passenger information service facilities, uniformed security officers and identity, toilets for men and women and facilities for passengers with disabilities.

Croatian ports of international economic interest with a focus on the tourisam development perspective of the Port of Zadar

The Croatian coastline, as well as various natural and man-made attractions in the Croatian hinterland, provide for a fairly well-developed tourism sector. Nacional marine ports play an increasingly important role in promoting and develoing the tourism sector. Zadar is the second largest domestic and international passenger port in the country and the third largest cruise port. In addition, the port serves several anchor clients in the dry bulk, liquid bulk and general cargo sectors. After analyzing Croatian ports of international economic interest in general, trends and developments in the port sector, and the destination states of Croatian ports, the authors in this paper focus on the segments of the Port of Zadar that are important for the development of tourism. The paper provides an overview of the current state, recommended targets and status of the Port of Zadar. Further, the paper predicts targets for passenger traffic (domestic, international and cruise) by 2030.

STOCHASTIC MODEL FOR FORECASTING OF CRUISE OR FERRY SHIP ARRIVAL AT SEAPORT FOR INFRASTRUCTURE ASSESSMENT

The topic of the research is the development of new models and methods to assess the efficiency of port operations of sea passenger ports and terminals in order to effectively plan the work and accurate forecasting of infrastructure development. It is noted that changes in cruise and ferry route networks, especially relevant in the conditions of passenger traffic recovery after the gradual lifting of restrictions due to Covid-19, will directly affect port congestion. It is proposed to include into the sphere of decision-making on management of the sea passenger port the models based on consideration of probabilistic processes of cruise or ferry vessels calls. The Baltic Sea region is chosen as an object of research. The main modern directions in the sphere of sea passenger transportations confirming the gradual recovery of the route networks operation are presented. The flow of cruise and ferry vessels of the sea passenger port “Passenger port St. Petersburg “Marine Facade” is chosen as an object of research. The analysis of loading of berths, the analysis of the size of cruise and ferry ships, the route networks of ferry and cruise lines are carried out. As a result of the research a new stochastic model is presented and comparison with known distribution laws is carried out. Based on the data obtained, a confidence zone for making decisions on port congestion is determined. This area is formed on the basis of an assessment of the study of the dynamics of ship traffic nonstationary intensity, followed by the application of correlation-regression analysis and the characteristics of the random function describing the intervals between individual arrivals of cruise and ferry ships. The proposed model includes the ability to consider different priorities, primarily in terms of vessel length. Digital transport model is built in AnyLogic environment for port congestion study. The received data are used for optimization experiments in AnyLogic software environment with the purpose of complex estimation of the seaport operation for a year. Based on the optimization experiment and simulation, data are generated considering different distribution laws and used for decision making in case of uncertainty for infrastructure modernization. The presented model can be used for substantiation of management decisions both on strategic and tactical levels for assessing the efficiency of investment projects on development of sea passenger ports and terminals.

Research and Forecasting of Changes in Baltic Sea Ferry and Cruise Routes

In view of the global recession in the sphere of cruise transportation due to Covid-19, it is necessary to develop new models and methods of route network planning in order to reach the pre-crisis levels promptly. In the article the analysis of the world state of the cruise industry is given, the result of the analysis of the Baltic Sea routes is given. New models in the form of graphs of the organization of sea ferry and cruise networks are considered in the article and changes in them under the influence of external environment are determined. The received models of the organization of sea transport networks have been included into the digital transport model and investigated as applied to the chosen sea passenger port. Based on the developed route models, it is possible to develop an effective decision-making system for forecasting in the sea ferry and cruise transportation market.

The application of energy saving to the Kali Adem Muara Angke Port design

The level of sea transportation use in Indonesia is getting higher and higher, so it must be balanced with the improvement in the quality of port supporting infrastructure. The Provincial Government of DKI Jakarta will revitalize Kali Adem Port, which will also be assisted by the Thousand Islands Regency Government, considering that Kali Adem Port is one of the gateways to the Thousand Islands. Kali Adem Port is a passenger port located on Jalan Dermaga, Pluit, Penjaringan, North Jakarta, Special Capital Region of Jakarta. Kali Adem Harbor serves tourists who want to visit several islands in the Thousand Islands, and residents of Pulau Seribu who want to buy some daily necessities from Jakarta. Passenger density, problems with access and circulation, and several other problems require this Port to improve its quality and quantity. This port should have designed to pay attention to the environment, such as applying the eco-tect theme to this building, as well as the waterfront concept to maximize the potential of the existing sea. In this design the concept of shading is applied to the facade to maximize comfort and the application of energy-saving lighting in buildings and the Port and its plazas

АНАЛИЗ ВИДОВ РАСПРЕДЕЛЕНИЙ ДЛЯ МОДЕЛИРОВАНИЯ ВХОДНОГО ПОТОКА СУДОВ В ПАССАЖИРСКИЙ ПОРТ

This article presents a comparison of various types of mathematical distributions for arriving flow of ships using imitation model of the marine passenger port of St. Petersburg. In the course of analyzing the arrivals of cruise ships at the port in the past years, a confidence interval was determined in which the predicted number of ships entering the passenger port may fluctuate. Determination of possible fluctuations of incoming flow significantly simplifies the process of making management decisions in the port under conditions of uncertainty.

Influence Of Hydro-Meteorological Elements On The Ship Manoeuvring In The City Port Of Split

The Port of Split is located in the central part of the eastern Adriatic and is the largest Croatian passenger port. The Port of Split consists of the North Port, for the reception of mainly cargo ships, and the City Port for the reception of passenger ships. Although the port is protected from the open part of the Adriatic by a number of islands, its specific spatial position as well as local hydro-meteorological factors, primarily wind, can significantly affect the safety of navigation, and ultimately close all traffic. The entrance to the City Port is facing to the south; accordingly, the effect of southerly winds and waves will be one of the primary factors influencing the safety of manoeuvring. Also, the wider area of Split is characterized by the strong local, approximately NE wind with sudden gusts (‘’Bura’’) which is especially dangerous for navigation. This paper analyses the effect of significant hydro-meteorological factors on the safety of manoeuvring at the approach and within the City Port of Split. The influence of wind, waves, sea current, tides and visibility will be analysed. Also, these factors will be classified in order of importance with respect to those parts of the port where they predominate as a threat to manoeuvring safety. The obtained results should serve as a basis for future defining of limiting working/manoeuvring conditions.

ИССЛЕДОВАНИЕ ЗАГРУЖЕННОСТИ ПРИЧАЛОВ МОРСКОГО ПАССАЖИРСКОГО ПОРТА НА ОСНОВЕ МОДЕЛИРОВАНИЯ

This article presents an analysis of the berths utilization at the sea passenger port of St. Petersburg. Based on the data from the schedule, an analysis was carried out of the vessels that entered the port in 2019, as well as the load of individual berths. Based on 2019 data, the passenger port was analyzed as a queuing system using Erlang's law. Key words: sea passenger terminal, ferry transportation, berths load, modeling, queuing system, Erlang’s law.