Organizational Business Processes Research Articles

DEVELOPMENT OF AN ANTI-RISK METHOD OF OPTIMIZING BUSINESS PROCESSES

The introduction of digital transformation projects into the socio-economic management system requires the development of new tools and approaches to information risk management as the main lever of the project's success. In order to solve this problem, the latest scientific achievements in the direction of development and implementation of anti-risk methods for various sectors of the economy were analyzed. This analysis once again confirmed the axiom about the need to manage risks, and today, information risks, which in the era of digitalization are becoming the main problem for many organizations. The purpose of this article is to develop models and an algorithm for the anti-risk method of optimizing business processes in organizations. An anti-risk method of optimizing business processes is proposed, developed on the basis of conceptual and mathematical models of information risk management in projects of digital business transformation. The work demonstrates the concept of the method, the idea of which is the simultaneous analysis of the information risks of the organization, its projects and its environment with the application of uniform countermeasures to them, which leads to a reduction in terms and costs of project implementation. Also given is a mathematical description of the information risk management model in digital business transformation projects, as a manager's toolkit for calculating key project indicators. The proposed anti-risk method of optimizing business processes allows you to eliminate the excessive cost of operations, the time of operations, the inconsistency of actions of participants and take into account information risks. It was concluded that this anti-risk method of optimizing business processes acquires practical significance and value in the process of choosing strategies for further actions in project management.

Enhancing decision-making of IT demand management with process mining

PurposeDigitalization, innovation and changing customer requirements drive the continuous improvement of an organization's business processes. IT demand management (ITDM) as a methodology supports the holistic governance of IT and the corresponding business process change (BPC), by allocating resources to meet a company's requirements and strategic objectives. As ITDM decision-makers are not fully aware of how the as-is business processes operate and interact, making informed decisions that positively impact the to-be process is a key challenge.Design/methodology/approachIn this paper, the authors address this challenge by developing a novel approach that integrates process mining and ITDM. To this end, the authors conduct an action research study where the researchers participated in the design, creation and evaluation of the approach. The proposed approach is illustrated using two sample demands of an insurance claims process. These demands are used to construct the artefact in multiple research circles and to validate the approach in practice. The authors applied learning and reflection methods for incrementally adjusting this study’s approach.FindingsThe study shows that the utilization of process mining activities during process changes on an operational level contributes to (1) increasing accuracy and efficiency of ITDM; (2) timely identification of potential risks and dependencies and (3) support of testing and acceptance of IT demands.Originality/valueThe implementation of this study’s approach improved ITDM practice. It appropriately addressed the information needs of decision-makers and unveiled the effects and consequences of process changes. Furthermore, providing a clearer picture of the process dependencies clarified the responsibilities and the interfaces at the intra- and inter-process level.

Algorithms for Solving Problems of Resources Allocation in the Management of Business Processes in Educational Organizations

Algorithms for Solving Problems of Resources Allocation in the Management of Business Processes in Educational Organizations

Embracing an outcome-based approach to cyber security

Cyber security is often seen as an activity separate from an organisation's main business processes. It is something that only comes to the fore when an incident occurs – which may be too late. And this can create a gap between the true security needs of the organisation and its security posture. In contrast, outcome-based security creates direct links between business goals and security requirements.

Process approach in the modernization of the quality management system and business process management at electric power enterprises in Russia

The modern economic paradigm, evolving in step with digital and innovative transformations, which has repeatedly scaled the role of business process automation, dictates an objective need for a conceptual rethinking of the constants of the functioning of Russian companies, and in general, the possibilities of constructing their new economic identity. Stabilization (resuscitation) of the functional core of the life support of domestic organizations during a period of external disturbances, extremely high economic turbulence, a change in the geopolitical landscape and a critical narrowing of the sanctions ring require a serious reorganization of existing business processes in organizations.Of particular importance in delineating new economic contours is ensuring sustainability for strategically important enterprises for our country. We are talking, first of all, about the electric power industry, which traditionally serves not only as the locomotive of Russia’s economic progress, but as the basis of the economic system, on the stable functioning of which national security depends. The electric power industry is in the most vulnerable position today, due to: 1) a complete embargo on Russian energy resources and 2) the global trend towards green energy.The subject of research in the article are the possibilities of the process approach in the modernization of the QMS and the management of business processes in electric power organizations. The methods of retrospective, graphical, comparative, statistical, prospective analyzes were used in the work. Research results are to identify the role, benefits, specifics of the application of the process approach in electric power organizations. The main problems in the modeling and functioning of the process approach are identified, as well as the possibilities for solving them with an emphasis on knowledge management processes and the use of artificial intelligence.

Firm Performance Analysis of Relation to the Implementation and use of Enterprise Resource Planning Systems using GRA Method

Enterprise Resource Planning (ERP) is a business management system that allows organizations to integrate and manage their core business processes in a centralized system. The demand for integrated information system solutions among manufacturing and service companies has led to the development of ERP. The system is designed to streamline business operations and increase efficiency by providing real-time access to critical data across different departments. It encompasses the design, development, and implementation of ERP systems, as well as the processes and methodologies used to manage and optimize the system. Abstractly, ERP involves a thorough analysis of an organization's business processes to identify areas of inefficiency and opportunities for improvement. Based on this analysis, a customized ERP system is designed and developed to meet the organization's specific needs. The system is then implemented, tested, and ongoing maintenance and support are provided to ensure optimal performance. ERP systems typically include modules for accounting, human resources, inventory management, supply chain management, and customer relationship management. By integrating these processes into a single system, organizations can reduce redundant tasks, improve data accuracy, and make better-informed decisions based on real-time information. Overall, ERP is a critical tool for organizations looking to optimize their operations and remain competitive in today's fast-paced business environment. ERP systems have become increasingly popular among businesses of all sizes due to the numerous benefits they offer, such as increased efficiency, better decision-making, and improved customer service. The significance of ERP research lies in the fact that ERP systems have become critical to the success of many organizations, especially in today's fast-paced and competitive business environment. Research in this area can help organizations better understand the benefits and challenges of implementing ERP systems and develop strategies to optimize their use. Deng originally suggested Grey Relational Analysis (GRA) as a tool for MCDM problems, which has been successfully used to address many MCDM challenges. GRA is a model for evaluating effects that can assess the relationship between successions and their fit with certain information analysis techniques or calculation strategies. The factors considered in GRA include credit histories, behavior preferences, performance abilities, identity features, and interpersonal relationships. From the results, it is seen that behavior preference obtained the first rank, whereas performance abilities had the lowest rank among Entrepreneur 1, Entrepreneur 2, Entrepreneur 3, Entrepreneur 4, and Entrepreneur 5. The value of the dataset for Enterprise Resource Planning in the GRA (Gray-related analysis) method shows that it resulted in performance abilities ranking the highest

Unleashing Continuous Improvement and Competitive Advantage Through BP-Driven Knowledge Management Processes

The knowledge management process (KMP) requires continuous enhancement and is closely intertwined with the corresponding organizational business processes (BPs). Despite efforts to improve the integration of KMP and BPs, many knowledge management practices are ineffective due to the organizations' failure to incorporate their KMP with BPs. The lack of a structured approach to automate KMP improvement, driven by BP changes, is a major challenge. This study presents a BP-driven KMP modeling methodology, which has been employed in an aviation manufacturing enterprise's design institute to assist its KMP. The evaluation findings reveal that the approach can effectively facilitate the integration of BPs and KMP, as well as achieve BP-driven automation, ensuring the KMP's dynamic and continuous improvement. By incorporating this approach, organizations can automate their KMP improvement and respond to changes in their BPs more effectively, thereby improving their overall performance and competitiveness.

OPTIMIZATION OF PREPARATION WORKS DURING WELL DEWAXING

The effectiveness of the Company largely depends on the professional skills of employees, but even more so on the organization of business processes, including production ones. If the processes in the organization are not built or built, but not correctly, then employees will face constant obstacles in solving problems in connection with which their productivity and the efficiency of the process as a whole will decrease.The article presents the results of the project for the development of a continuous improvement system at OC Kondaneft JSC using lean manufacturing tools and process approach methods that made it possible to reduce costs and increase the efficiency of production processes.

Mapping Knowledge-Life Cycle to Process Architecture

A knowledge life cycle has several knowledge management (KM) processes that differ from one model to another. Exploration and utilization of these processes on high levels require mapping them to the core business processes in an organization. A business process architecture (BPA) identifies these core processes and highlights their relationships. Riva method is a BPA approach that allows characterizing these key processes using essential business entities (EBEs). It also proposes a few steps to develop an organization's overall business process architecture (BPA). Matching the appropriate knowledge management (KM) processes to these steps clarifies KM’s role in business process modeling. In addition, it contributes to discovering gaps and developing business process modeling (BPM). The Riva-based Knowledge Life Cycle (KLC) model has been suggested to map KM processes to Riva BPA steps. The model is divided into three phases, sequentially including the KM processes of exploration and identification, capturing and refinement, and creation and exploitation. The exploration and identification phase involves searching and discovering business scope resources (Riva step one). Capturing and refinement is the phase of extracting candidate EBEs, determining the EBEs, and filtering them into Units of Work (UOWs) (Riva steps two and three). Finally, creation and exploitation processes involve generating dynamic relationships among UOWs and transforming the UOWs diagram into the first and second-cut process architecture diagrams (Riva steps four, five, and six). A case study of a bank in Jordan will be applied to evaluate this model. A mixed-methods approach using structured and semi-structured interviews will be conducted with the bank financing team to measure KM processes’ involvement. Accordingly, the results are expected to identify which KM processes are more engaged to process architecture. It could also suggest using these KM processes as a benchmark to measure the achievement of each BPA step implementation in its domain.

Perbandingan Vulnerability Assesment Menggunakan Owasp Zap dan Acunetix Pada Sistem Informasi Repositori Politeknik Negeri Indramayu

The security of web-based systems is an important thing that an organization needs to pay attention to, considering that currently all organizational business processes rely on the web to store and process their data. POLINDRA is also not left behind, which uses web technology to store and process a list of student work repositories into a web-based information system. This requires simultaneous testing and risk assessment to determine the level of existing risks and vulnerabilities. The results of the vulnerability assessment to determine security gaps carried out in the scientific work repository information system on the sista.polindra.ac.id page using two different tools, namely Owasp Zap and Acunetix, have several different results. On Owasp Zap, there were 22 warnings, while Acunetix found 499 warnings. Even though the number of alerts using Acunetix is greater, the alert type results are not as complete as Owasp Zap, which produces 22 alerts, while Acunetix only produces 10 alerts.

Digital standard: new opportunities for transformation of business processes in conditions of digitalization

Іntroduction. The article substantiates the advantages of developing and implementing digital standards that can improve the quality of products and services, establish effective processes of interaction between business partners, and ensure the competitiveness of business entities on the international market.Goal. Justification of institutional and organizational-methodical approaches to the implementation of digital standards in business management, taking into account the best global and European practices.Methods. To achieve the goal, a comparative analysis of literary sources and current practice of digitalization of business processes and its institutional support was conducted. With the help of system and structural analysis, the main characteristics were determined and the classification of types of digital standards was carried out. With the use of economic-mathematical and statistical methods, indicators are proposed for measuring the effectiveness of business use of digital technologies.The results. The article explored the advantages of using digital standards in the organization of business processes taking into account world experience and EU countries, establishing communications between business partners, improving the quality of products and services, ensuring competitiveness on the international market of goods and services. In order to improve the information and analytical support for the evaluation of the effectiveness of the use of digital technologies in the organization of business processes, indicators for the evaluation of digitalization processes were proposed. Approaches to building an algorithm for the design, development and implementation of digital solutions are proposed, which will contribute to increasing the efficiency of their implementation and reducing the costs of economic entities.Prospects for further research. The main provisions of the article can be used by domestic business entities to introduce digital standards into business processes. Further research can be aimed at improving management approaches in the field of using digital technologies at the micro level in various sectors of the economy.

Research on the path of enterprise management innovation based on multiple logistic regression model

Abstract Exploring the path of enterprise management innovation is to help enterprises transform and upgrade faster and better. This paper first explains the principle of logistic regression, introduces the definition of the multiple logistic regression model, and describes the algorithm for estimating regression parameters using the great likelihood method. Then, an extreme gradient boosting XGBoost model is introduced and combined with the multiple logistic regression model; an MLR-XGBoost model is constructed to analyze the enterprise management innovation path. The MLR-XGBoost model is used to analyze the correlation between the indicators and corporate management innovation by using the MLRXGBoost model. From the data on strategic control integration and cultural reconstruction capability, the correlation of infrastructure guarantee construction capability and entrepreneurial leadership accounted for a higher percentage, 79.74%, and 61.32%, respectively. From the data on organizational structure reengineering and business process coordination ability, the correlation of implementation process standardization ability and business operation visualization ability is higher, 76.58% and 70.28%, respectively. The MLR-XGBoost model can effectively analyze the path of enterprise management innovation and help enterprises achieve transformation and upgrading faster.

Блокчейн как инструмент интеграции различных сфер экономической деятельности

This paper describes the impact of blockchain on organizations in various fields of activity. In order to describe the impact in detail and correctly, the blockchain process is described, which is divided into several stages. In addition, the architecture of the blockchain technology implementation system is displayed. Due to the fact that blockchain technology correlates with other electronic centralized systems, its distinctive features are listed. Based on these features, there is a change and simplification of business processes in organizations. However, this technology has both advantages and disadvantages which will disappear over time. There are certain requirements for the blockchain, the fulfillment of which will allow creating a working version of a decentralized system. Thus, this work confirms the pos-sibility of integrating blockchain technology into various fields of activity.

Internal factors affecting the financial performance of an organisation's business processes

PurposeAlthough there are many efforts within organisations to improve the financial performance of business processes, the results of studies on the impact of internal factors on the financial performance of business processes in an organisation are inconsistent, even contradictory. Therefore, this paper aims to examine the extent and trends of the impact of factors inside companies on the financial performance of business processes and discover lessons learned to improve the financial performance of business processes.Design/methodology/approachThis analysis was done through a quantitative study of listed companies in Vietnam. Pooled OLS regression, REM, FEM and robust regression were performed on 566 companies.FindingsThe results provide four main findings. First, firm size and operational efficiency strongly correlate with financial performance. Second, financial leverage has a negative, significant connection with financial performance. Third, net working capital has a positive and meaningful relationship with EPS and a negative association with ROE. Fourth, liquidity does not have any significant association with financial performance.Research limitations/implicationsThis study only restricts the internal factors affecting the financial performance of business processes without mentioning the external factors. Furthermore, this study is limited to one emerging country and has not been compared with companies in different countries.Practical implicationsThe findings of this study may help inform users inside and outside the organisation to understand the factors that affect the financial performance of business processes. As a result, information users will focus more on aspects that can improve their financial performance to make informed decisions.Originality/valueThis study has many differences compared to previous studies. First, it focuses on the internal factors affecting the financial performance of business processes in non-financial listed companies in Vietnam, which has an emerging economy. First, it focuses on the internal factors affecting the financial performance of business processes in non-financial listed companies in Vietnam, which has an emerging economy. Second, this study analyses data in companies' financial statements for the ten years from 2012 to 2021, when the Vietnamese economy, in particular, and the world economy experienced many fluctuations due to the impact of the post-financial crisis 2007–2008 and the COVID-19 pandemic. Third, this study provides empirical evidence to support RBV, RDT theories and the trade-off theory of capital structure.

The potential impacts of digital transformation on organizations

Digital Transformation is the new trend in all industries. Although, the term’s usage in the industries is still vague and ambiguous, many organizations have claimed that they have begun their digital transformation journey or have a plan to do so. For those reasons there is an urgent necessity to understand what digital transformation is? and how to evaluate its impact on an organization. Thus, this paper seeks to investigate the potential impact of digital transformation on organizations. This study utilized a qualitative research method of investigation, semi-structured interviews with different participants from different organizations were performed. Two major areas were identified to be the most susceptible organizations’ functional areas that impacted by the transformation, and they synthesized into a cohesive model. The model includes Organization Business Processes Optimization, Organizational Information Technology which led to organization innovation. The model can help organizations to identify and consider the impact digital transformation.

The managerial model of transformation of a modern organization as a response to the challenges of digitalization

Aim . To determine the characteristics of the current stage of digitalization and on this basis to form a management approach to the implementation of the digital transformation of the organization, including a management model and recommendations for its use by modern or­ganizations. Tasks. To argue the key role of digitalization in changing the nature of processes occurring in the organization, as well as in the economy and society as a whole; to characterize the pre­requisites of digital transformation and group them; to systematize the challenges that accom­pany the implementation of digital transformation in modern organizations; to present a man­agement model of digital transformation of the organization; to justify the need for a technol­ogy audit in the application of this model. Methods. The methodological basis of the research was the conceptual ideas about innovative development and the theoretical foundations of digitalization, which allowed to use a system of general scientific methods and approaches to the study, including analysis and synthesis, expert assessments, methods of factor analysis, visualization and generalization. The material for analysis at the stage of preparing the article was reviews and analytical reports of major consulting and research companies, as well as information posted on official Internet resources. Results. The increasing role of digital transformation as a necessary element of the information society, which changes the focus and nature of management and business processes of modern organizations, was substantiated with the help of the author's proposals. The prerequisites of digital transformation are characterized, and their grouping is presented, based on the cur­rent scenario of digital development, due to the rapid growth of innovation, which has a direct impact on the activities of all organizations. The challenges that organizations have to face in the implementation of digital transformation, as well as the tasks to minimize and overcome them, based on the statement of problematic issues in the assessment of the digital maturity of the enterprise are systematized. A cyclic management model of digital transformation of the organization, which implies a clear sequence of actions with the elaboration of a set of manage­ment measures of strategic orientation to improve the implemented business processes, was proposed. The need for a technology audit as part of the application of the digital transforma­tion model is argued, and recommendations for its organization are given, taking into account the focus, scope, and prioritization of the actions taken. Conclusions. Based on the analysis of publications and the study of the distinctive character­istics of the current stage of organizational management, it is concluded that the digital trans­formation is one of the most important trends and challenges for organizational management today. The implementation of the management approach proposed by the author should ensure the accelerated integration of the organization into the digital space and increase its strategic competitiveness.

Engaging with open educational practices: Mapping the landscape in Australian higher education

For more than a decade, Australian higher education has engaged with open educational practice (OEP). This paper presents findings from a study investigating the institutional approaches to OEP in Australian universities. Interviews were conducted with representatives from 10 Australian universities. The findings of a thematic analysis reveal organisational context, business processes and educational design as key themes through which OEP is enacted within Australian universities. Together, these themes document Australian universities experiences of and with OEP and contribute to addressing the need for translational research in Australian higher education. This research contributes to a growing evidence basis to construct an understanding of the dimensions of OEP for practical action. Implications for practice or policy: University policymakers should enact institutional open education policy to signal support and provide clarity. Learning designers and academic staff can leverage OEP to catalyse student-centred, authentic pedagogical transformation. OEP advocates need to address the root problem of sector-wide lack of awareness. Australian institutions should recognise existing pockets of good OEP engagement and more strategically codify or connect these practices to realise the benefits of OEP.

The Concept of Family Business Legitimation in the Context of Private Law and Public Law Regulation

In the modern economic and legal model of social relations, family members take the most active and direct part in entrepreneurial legal relations, the essence of which is often reduced to the organization of business processes by spouses, children and other relatives within the framework of the concept of a family business form of entrepreneurship. We believe that this segment of economic-social and family entrepreneurship is quite significant from the point of view of the doctrine and practice-oriented direction of the implementation of the modern theory of entrepreneurship aimed at providing additional support for small and medium-sized businesses, quite often organized by means of family and legal ties, which does not exclude its application for large corporations and holdings. The paper proposes a modern concept of legitimation of family entrepreneurship through the prism of private law and public law regulation, substantiates the need for additional state support for this form of doing business, provides conclusions and some proposals for reforming legislation aimed at legalizing family entrepreneurship in Russia, publishes a memorandum on the current state and further implementation of measures to legalize family entrepreneurship in the post-reform period in Russia.

ORGANIZATIONAL CULTURE AND BUSINESS PROCESS

Organizational processes and business processes are key components of successful enterprises. Organizational processes encompass the overall activities and workflows within an organization, involving the coordination of resources and people to achieve organizational objectives. Business processes, on the other hand, focus on specific activities that deliver products, services, or outcomes to customers and stakeholders. They cut across different departments and units, creating value and generating revenue. Organizational processes provide the framework for how an organization operates, including strategic planning, decision-making, and performance management. Business processes, on the other hand, are the operational building blocks that drive day-to-day activities, such as product development, marketing, and supply chain management.Efficient and effective organizational and business processes are crucial for achieving organizational goals and satisfying customer needs. Process improvement methodologies, such as Six Sigma and Lean, are commonly employed to optimize these processes.Overall, organizational processes and business processes work together to ensure the smooth operation of an organization, while driving value creation and customer satisfaction. Understanding the distinction between the two is essential for successful business management and process optimization Keywords: organizational culture, process performance, business process management, business process orientation, organizational performance, non-financial performance,

Significant stochastic dependencies in process models

Process mining aims to artificially derive meaningful information from event logs recorded from information systems that support business processes in organisations. In many real-life processes, decisions do not only depend on the current state of the model, but also on decisions made earlier in the process. Such dependencies challenge process mining techniques: Petri nets are limited to hard dependencies (non-free-choice constructs). In this paper, we study stochastic dependencies, which model that the likelihood of decisions in a process may change dynamically based on earlier decisions. We introduce a modelling formalism that supports stochastic dependencies by extending stochastic labelled Petri nets, we study symmetries of this formalism, introduce a stochastic process discovery technique that discovers such models and we adapt two conformance checking techniques to validate the discovered models. The techniques have been implemented, and evaluated on computational feasibility and applicability. Finally, we show that the quality of our new models can compete with existing discovery techniques, and we show that stochastic dependencies are present in existing real-life logs and may lead to new types of insights.