Organizational Transformation Research Articles

THE PARADOXICAL NATURE OF ORGANIZATIONAL CHANGE COMPANY: A THEORETICAL FOUNDATION AND KEY CONCEPTS

Organizational Change Management (OCM) is a crucial and really important process for companies that seek to adapt and succeed in a modern and dynamic world. However, despite the importance of Organizational Change Management and the numerous models and frameworks available, a significant proportion of change initiatives fail to achieve their desirable results. This problem instantly emphasizes the need for fresh ideas and innovative ways to address the complexities of organizational change in the modern world. First of all, this article explores the paradoxical theory of change as an alternative for better understanding and more efficient management of change that will be useful for various organizations. It reviews the theoretical foundations of this approach, rooted in Gestalt therapy and other relevant literature. Apart from that, the publication defines key concepts such as polarities and tensions, explaining how these seemingly contradictory forces are natural and necessary elements of dynamic systems. By embracing these tensions, organizations can foster adaptability, drive innovation, and enhance resilience. Secondly, the article also considers the concepts of the Real and Ideal Self in the context of organizational change, displaying how these two states' tensions can be a source of resistance or motivation. Understanding and managing these tensions is unarguably crucial for utilizing them as sources of energy and creativity, ultimately leading to more organizational transformations that would be more successful. What is more, this article provides practical insights on how to apply the paradoxical theory to some of the real-life situations. This shows the importance of balancing stability and change, autonomy and control, and exploration and exploitation in business corporations. Taking everything into consideration, by adopting these paradoxical components, organizations can create a holistic and more effective approach to change management, achieving lasting success and sustainability in the modern ever-evolving environment, which is vital for modern and successful business.

How information management is taught in school today: A student’s perspective. The results of multilevel latent class analysis

The article presents the results of an analysis of students’ responses about teaching them how to work with information when solving learning tasks. The results of a survey conducted in the course of the project on monitoring the digital transformation of educational organizations in 2021 were used. Four specific students’ learning profiles have been identified, depending on the tasks they receive from the teacher to develop information literacy skills. Three typical groups of schools have been identified according to the types of profiles of teaching students to work with information. The influence of schools’ digital equipment, activities aimed at upgrading the functioning and development of innovative methods of educational work at school on the existing practices of teaching students to work with information has been analyzed. It was found that if a school is provided with digital equipment for students’ individual learning, teachers are more willing to give them tasks to work with information in the digital environment. It has been revealed that the development and discussion of concepts and plans for mastering digital technologies in pedagogical teams is positively related to the practice of using tasks to develop students’ information literacy. The recommendations for the formation of information literacy in general education school students are offered.

Effective Change Management Strategies: Lessons Learned from Successful Organizational Transformations

The current study aims to identify strategies for effective change management in organizations by taking the mixed method approach that includes qualitative and comparative case studies as well as quantitative survey measures. These include the fundamental definition of the aspects of leadership effectiveness, communication, and engagement, as well as an agile organizational culture. It also revealed that Leadership was imperative in advancing change and that Participation and Communications were vital in overcoming hostility. Culture change practiced through organizational adaptation further contributed to the sustainability of change. For all three relationships, both regression analysis and structural equation modeling provided these results. The findings from this study will enable practitioners to benefit from recommendations based on the findings while theory advancement is guided by recommended change management theory areas for further research.

Literature Study: Digital Leadership Strategies to Improve Teacher Performance in the Era of Technology Transformation

This research aims to examine Digital Leadership Strategies for Improving Teacher Performance in the Era of Technological Transformation. This study is literature research that adopts a descriptive qualitative approach by conducting a literature review. In this research, the authors used sources such as articles, journals, and relevant books to support the study. The main focus of this literature study is on digital leadership strategies to improve teacher performance in the context of technological transformation. The results of the analysis show that digital leadership involves adapting to digital culture and mastering digital competencies. Digital leadership reflects a leadership style that emphasizes implementing digital transformation in organizations, enabling them to face complex challenges and exploit new opportunities. Digital leadership strategies cover various aspects, such as managing increasing complexity, holistic adaptation to change, leveraging technology, recognizing leaders' limitations and leveraging team expertise, and viewing failure as part of the innovation process. Overall, this study concludes that effective digital leadership is crucial for enhancing teacher performance, as it fosters a culture of continuous learning and innovation, ultimately leading to improved educational outcomes in the era of technological transformation.

Indonesia's Digital Economic Policy To Increase Economic Resilience

The growth of information and communication technology (ICT) has changed the way people live their lives and conduct business. The era of the Industrial Revolution 4.0, characterized by the use of digital technology and the Internet of Things (IoT), has created a new economic environment known as the “digital economy." In this context, digital economy policy becomes very important to support sustainable economic growth and improve national economic resilience. This research aims to analyze Indonesia's digital economy policy in developing the digital economy in the context of Society 5.0 and Industrial Revolution 4.0. The main focus of the research is how government policies can strengthen the national economy. This research uses a descriptive-qualitative method with secondary data collected through a systematic review. Data were collected from various scholarly sources, including relevant journals, research publications, reports, and websites. This qualitative approach generates descriptive notes and data that are integrated into the text for further analysis. When policies are implemented correctly, that is, by paying attention to and realizing the various aspects that have an impact on the policy implementation process, it will produce the maximum benefits, including the Integration, Interactivity, Transparency, Control, and Accountability (IITCA) factors. The research shows that digital economy policies have a significant positive impact on economic growth and resilience. The implementation of the Digital Economic Agreement Framework (DEFA) is expected to strengthen the MSME sector, attract investment, encourage innovation, increase productivity, and create high-quality jobs. The establishment of the Digital Innovation and Sustainable Economy Center (DISC) also plays an important role in supporting the transformation of businesses and organizations towards a sustainable digital economy. In addition, the Indonesian government has improved digital infrastructure, such as 4G networks, 5G technology, and low-earth orbit satellites, and launched digital literacy and skills programs to reduce the digital divide and strengthen economic resilience. An effective digital economy policy can be a powerful instrument to strengthen a country's economic resilience. Research results confirm that the implementation of digital economy policies not only drives economic growth but also improves social and financial inclusion. Collaboration between the public sector, the business world, and civil society is essential for the successful implementation of this policy. In addition, transparency and accountability in the implementation of digital policies, such as through the use of blockchain technology and digital payment systems, can reduce corruption and ensure that government assistance and support are well-targeted. Overall, digital economy policies play an important role in strengthening national economic resilience amid the challenges and opportunities of the digital era.

CRISIS COMMUNICATIONS STRATEGIES DURING WAR

The article substantiates the relevance of the research of crisis communication strategies, outlines possible ways of their organization, which will ensure stability and successful activity in an uncertain business environment. The peculiarities of communication during a crisis have been determined. Reasoned role and functions of internal communications. An example of a communication-oriented risk management plan is given. The characteristics of corporate messengers, which are used by a large number of companies of various sizes and, especially, during remote work, are given. It has been proven that a necessary aspect of successful management during a crisis is the presence of strong and affective leadership. It was emphasized that in order to improve the internal climate and communications in the team, it is advisable to appoint a specialist responsible for team spirit, who will distribute functions so that each team member realizes himself as a part of the whole, makes his important contribution, on which the final result of the project depends. Communications in crisis situations can both warn, mobilize help, reduce negative consequences, and spread panic, strengthen myths and misinformation, and divide society for years to come. It will depend on the correctness and clarity of establishing crisis communications, the choice of specific communication technologies and the communication strategy for exiting a specific crisis. For this, the authorities must develop a plan for managing crisis communications in conditions of uncertainty. Therefore, the crisis is a complex phenomenon that contains both potential and real threats and the danger of losses, as well as new opportunities for renewal and transformation in organizations, creating new modern approaches to interaction. Martial law can affect the quality of governance due to restrictions on freedom of action and decisions, extraordinary circumstances and instability of the political and economic situation

Towards an understanding of the digital transformation of facility management in healthcare: perspectives from practice

PurposeFacility management (FM) in healthcare is an organisational function that provides non-medical activities, ensuring operational functionality of critical health infrastructure. FM leaders are under pressure to implement the digital transformation, confronted with a highly complex and challenging operational environment. However, the current scope and understanding of the digital transformation in FM is rather limited, with a strong focus on technology. This perspective is inadequate to realise a digital transformation in healthcare organisations and requires a new framework. To ensure the practical applicability, a clearer depiction on how FM practitioners in the field, currently understand the digital transformation, is necessary.Design/methodology/approachA sequential exploratory mixed-methods design was chosen with a qualitative data collection and quantitative data analysis phase. A total of 23 semi-structured research interviews with professionals from FM in healthcare in Switzerland were carried out. Topic modeling was used to analyse, identify and cluster topics.FindingsIn total, nine distinct digital transformation topics were generated: ‘addressing future organisational and people needs’, ‘end-user-oriented processes’, ‘digitalisation management vs. digital tools’, ‘major organisational change’, ‘information exchange and work culture’, ‘digital systems’, ‘pressure’, ‘company-wide strategy’ and ‘management support and communication involving non-medical support services’. The findings indicate that FM practitioners perceive the digital transformation beyond the purely technological viewpoint, although they lack the know-how and instruments necessary to implement the digital transformation.Originality/valueThis study employs an innovative research design, resulting in foundational insights on how FM in healthcare perceives the digital transformation. As such, the study expands the notion on what the digital transformation means for the FM field.

КОСВЕННОЕ РЕГУЛИРОВАНИЕ ЦИФРОВОЙ ТРАНСФОРМАЦИИ СТРОИТЕЛЬНОЙ СФЕРЫ

The article examines the mechanisms of indirect regulation of the digital transformation of the construction industry in Russia. It analyzes the regulatory framework, including state strategies, orders, and regulations governing the implementation of digital technologies and the labeling of construction products. The article describes unified information systems and digital platforms that stimulate the transition of the construction sector to digital rails. It considers recommendations for drafting bills aimed at accelerating the digitalization of construction. The importance of an integrated approach combining digital innovations with environmental, organizational, and personnel transformations is emphasized.

Empirical evidence of organizational transformation: The subsequent consequence of the causal relationship between the adoption of circular economy strategies and their performance

The adoption of circular economy (CE) strategies by companies—such as reduction, substitution, reuse, and others—is more necessary than ever to face recent challenges that have caused a rise in the price of raw materials, among other effects. However, incorporating CE strategies into the production process is not trivial because it can imply significant organizational transformation. To understand this transformation, this work analyses how the adoption of CE strategies impacts company performance and, consequently, the subsequent transformation of the company in adapting to this strategy. Based on a sample of 213 senior managers from companies in the manufacturing and service sectors, structural equation modelling is performed to contribute empirical evidence to the literature. The findings reveal that the adoption of CE strategies by companies can be more profitable than solely pursuing financial outcomes, as such adoption also impacts external stakeholders, society in general, and customers in particular. However, in return, the company must be open to deploying a certain degree of organizational transformation.

Creating a Digital Culture for Digital Transformation: A Literature Review of Practical Steps

Abstract In the context of a world characterized by volatility, uncertainty, complexity and ambiguity, the digital transformation of organizations has become unavoidable. Digital culture has received increased attention as an essential factor in the success or failure of digital transformation. However, there is no generally accepted digital cultural model for organizations to build upon, nor a clear roadmap to follow on how to change the existing culture into a digital one to facilitate the process of digital transformation. This paper represents a review of the so-far proposed digital cultural models, respectively of the action steps suggested by literature for creating a digital culture. First, the paper combines the dimensions of three existing digital culture models into a more comprehensive model and secondly, it structures the action steps by the new digital culture dimensions. The action steps are further divided into high-level and practical ones. This is the first study comprising a sum of action steps towards a digital culture from published literature up to this point. The findings show firstly that digital cultural models overlap to a high degree. Secondly, the suggested action steps are similar, clear patterns becoming recognizable, however that a lot of them remain high-level, abstract or theoretical. This study represents a good start into creating a roadmap for organizations for creating a digital culture, however more research is required to be able to provide a detailed, practical and actionable set of steps for organizations on their digital transformation and digital culture change journey.

Data in Policing: An Integrative Review

ABSTRACT The article brings together contemporary research on how new forms of data are reshaping policing and police organizations. A systematic review of 192 papers (1970–2022) identifies the developing effects of data in areas like automated decision-making and predictive policing. We synthesize the findings in an integrative framework that links data sources, data-driven processes, and policing outcomes while highlighting the significance of institutional, organizational and individual-level moderators. The acceleration of data in policing raises critical questions for public administration scholars. We discuss the implications on the evolving nature of discretion and decision-making, the training of police officers, and tensions between data professionals and street-level officers. We further unpack the implications for organizational transformation and the changing nature of policing strategies.

The polyphony of deviance: the impact of deviant workplace behavior on digital transformation

Purpose The purpose of this study is to explore the impact of deviant workplace behavior on digital transformation in the public sector. This contributes to the current literature on public sector digital transformation as well as to that of deviant workplace behavior in public sector contexts. Design/methodology/approach The authors conduct a qualitative case study of a digital transformation initiative in a Swedish municipality. Findings The authors identify three types of institutional drift related to digital transformation, i.e. decelerating digital transformation, maintaining infrastructural stability and accelerating digital transformation. The authors categorize mediators for said drift and theorize on the role of deviant workplace behavior as a strategic driver for digital transformation in public sector organizations. Research limitations/implications With the study being a qualitative case study, it is limited in terms of generalizability and transferability. Through this study, the authors sensitize the notion of digital transformation and show how deviant behavior results in strategic polyphony. Future studies are informed through offering a new perspective to public sector digital transformation strategy. Practical implications Practice should view deviant workplace behavior as simultaneously constructive and destructive in lieu of planned digital transformation, as well as see its presence as a potential sign of subpar prerequisites for digital transformation in the public sector. Social implications Through this study, deviant workplace behavior is highlighted as a source of strategic polyphony and hence an important aspect of public sector digital transformation strategy. Originality/value Through being the first paper, to the best of the authors’ knowledge, to apply the theory of institutional drift to digital transformation settings as well as identifying the impact of deviant workplace behavior on digital transformation, the study offers novel insights.

Unveiling dilemmas and countermeasures in the green transformation of China’s real estate industry through the lens of knowledge management

PurposeEffective knowledge management has played a crucial role in propelling the green transformation of organisations and industries. Nevertheless, its underutilisation in the real estate sector has impeded the progress of green transformation. Therefore, the purpose of this paper is to offer a theoretical and practical analysis of the green transformation of the real estate industry through the lens of knowledge management and to provide a valuable reference to facilitate the industry’s green transformation.Design/methodology/approachThis study entailed applying induction and deduction method, using China’s real estate industry as a typical case, and collecting and analysing the public data, corporate reports and literature of China’s real estate industry. On this basis, the authors conducted an in-depth analysis of the mechanisms through which the green transformation has empowered the sustainable development of China’s real estate industry, as well as the critical role of knowledge management.FindingsThe study has revealed that the primary challenges encountered by China’s real estate industry during the green transformation have stemmed from significant disparities in the knowledge base among different industry entities, the complexities related to knowledge integration and the “difficulty” of applying green knowledge across the entire life cycle. To address these issues, the authors recommend several strategic actions, including creating a dedicated green knowledge platform for the real estate industry, establishing a knowledge-sharing mechanism, enhancing knowledge acquisition on both the supply and demand sides and intensifying the focus on the application of green knowledge within the real estate industry.Research limitations/implicationsThis research holds considerable theoretical and practical significance concerning the comprehension and promotion of knowledge management’s role in the green transformation of China’s real estate industry. These insights can be applied to significantly enhance the theoretical framework of knowledge management, and the research outcomes provide substantial support for propelling the green transformation in China’s real estate industry and contributing to the sustainable development of the overall economy in China.Originality/valueFrom a knowledge management perspective, this study introduces a series of solutions and recommendations, presenting new research ideas and pathways for advancing the green transformation of the real estate industry. In addition to guiding the industry’s sustainable development, it also significantly contributes to enhancing the theoretical framework of knowledge management.

Distributed Digital Enterprise Architecture for Transformation of Educational Organizations

Distributed Digital Enterprise Architecture for Transformation of Educational Organizations

Integrated reporting adoption in SMEs: incentives and disincentives

Purpose This study aims to investigate the drivers and challenges of integrated reporting (IR) adoption in the Hungarian SME context. Design/methodology/approach The study uses qualitative methods to conduct an in-depth analysis of small and medium enterprises’ (SMEs) drivers and challenges of IR adoption through semi-structured interviews. Further, the results of the interview are supported by content analysis. Findings The research highlighted the drivers for IR adoption, including growing the company’s customer base, attracting new investors, boosting competitiveness and increasing the company’s market value by improving the long-, medium- and short-term value creation. Nonetheless, the organizational transformation required to implement IR, a lack of qualified human resources, weak administrative control and poor documentation all serve as impediments to Hungarian SMEs implementing IR. Consequently, the current IR framework needs further clarification and simplification to be practical for SMEs. Integrated thinking, value creation, materiality and stakeholder engagement are the concepts that have been identified as being unclear or inapplicable for SMEs. Practical implications Furthermore, the practical implications for standard-setters, regulators and companies may help in the future in mitigating barriers, pushing companies to learn more about the benefits and risks of adopting IR. Originality/value The study is one of the few that examines the drivers and challenges of IR adoption in SMEs and responds to several academic requests for IR research on the reasons why SMEs do not participate in IR adoption. Also, the study compiles and evaluates the previous literature’s drivers and challenges for IR adoption. Furthermore, the practical implications for standard-setters, regulators and companies may help in the future in mitigating barriers, pushing companies to learn more about the benefits and risks of adopting IR.

Forecasting Limits of Feasible Organization Growth by Using Key Predictors of Organizational Transformation

The article studies methodological approach, advanced by the author, to using key predictors of organizational transformation necessary to forecast limits of feasible organization growth within the frames of the present production structure. The principle distinguishing feature of this methodological approach is the use of indicators defined by the author as key predictors of organizational transformation. This set of indicators was identified by the author through results of earlier statistical research of transformation laws of organization production structure in different sectors of economy. With the help of such indicators it is possible not only to describe the predominant type of organization production structure but also, on the basis of their quantitative values, to identify limits of corresponding level of its development. Methodological approach advanced by the author is based on statistical methods of research and gives an opportunity to forecast limits of feasible organization growth based on the earlier developed method of their production structure. Within the frames of the given methodological approach the method of statistical forecasting limits of feasible organization growth was elaborated. The use of this methodology could allow organization management to forecast in advance the moments of coming organizational transformation, which is connected with changes in production structure type and to make necessary managerial decisions.

Innovations in Risk Measurement and Management for Strategic Financing Decisions

This study aims to explore the integration of innovative quantitative models, behavioral finance insights, and advanced analytics techniques in contemporary risk management practices to bolster organizations' resilience and informed decision-making within dynamic financial landscapes. Through a systematic literature review spanning disciplines such as finance, psychology, and technology, this research synthesizes diverse insights to comprehensively understand the evolving nature of risk management strategies. The findings elucidate that incorporating advanced quantitative models like Value at Risk (VaR) and Conditional Value at Risk (CVaR) empowers organizations to meticulously assess and quantify financial risks, thereby enhancing risk management accuracy and granularity. Furthermore, the assimilation of behavioral finance insights illuminates the psychological determinants shaping risk perception and decision-making behaviors, leading to the development of more robust risk management frameworks that accommodate both rational and irrational factors. Moreover, leveraging advanced analytics techniques, notably natural language processing (NLP) algorithms, enables proactive risk management by analyzing textual data and market sentiments with heightened precision. This study underscores the imperative of perpetual innovation and adaptability in risk management practices to adeptly navigate the intricacies of modern financial landscapes. By harnessing emerging technologies, behavioral insights, and interdisciplinary methodologies, organizations can fortify their risk management capabilities, mitigate threats, and seize opportunities in today's globally interconnected economy. Addressing the challenges associated with implementing innovative risk management practices necessitates proactive leadership, resource allocation, and organizational culture transformation. Ultimately, this research contributes to advancing the understanding and application of innovative risk measurement and management approaches, fostering sustainable growth and success for organizations.

Beyond Optimization: The Evolving Role of Business Process Management in Industry Transformation

This article delves into the multifaceted realm of Business Process Management (BPM), exploring its historical evolution, transformative dimensions, and pivotal role in reshaping industries. Emphasizing the significance of BPM beyond mere optimization, the study examines the shift from traditional paradigms to holistic and innovative approaches, positioning the approach as a catalyst for enduring organizational transformation. Through a comparison of transformative aspects, case studies of companies showcase the diverse applications and positive outcomes of transformative BPM initiatives. The analysis extends to the evolving landscape of Industry 4.0-5.0, the integration of emerging technologies like AI, IoT, and Blockchain, and anticipated trends, highlighting BPM’s role as a strategic enabler for innovation, agility, and sustainability. Addressing challenges and proposing solutions in BPM-led transformations, the article provides insights into the dynamic and adaptive nature of approach implementations. Ultimately, this exploration contributes to a deeper understanding of BPM’s transformative potential and its profound impact on organizational excellence in the ever-evolving industrial landscape.

Strategic technological processes in hospitals: Conflicts and personal experiences of healthcare teams.

Global health systems operate amid dynamic factors, including demographic shifts, economic variations, political changes, technological progress, and societal trends that lead to VUCA reality (Volatility, Uncertainty, Complexity, and Ambiguity). To address these challenges, healthcare organizations are increasingly turning to Strategic Technological Processes and digital transformation. Against this background, the current study examined the personal experiences, conflicts, difficulties, and moral dilemmas attendant upon accommodating this digital transformation of healthcare professionals. The study involved 27 healthcare professionals working in Israeli hospitals, whose experiences and perspectives were central to understanding the impact of digital transformation in healthcare settings. The study methodology rested on in-depth interviews, which were analyzed through the prism of the Listening Guide analytical technique. The research obtained pre-approval from the Ethics Committee at the researcher's institution. The study revealed that the healthcare professionals are indeed facing ethical conflicts and personal challenges related to digitalization (such as providing the best quality of care, being the best caregiver, and acting for the betterment of the hospital). It also identified dilemmas resulting from conflicts between the needs and demands of the health system and the healthcare professionals' values and resources. The study findings highlight the impact of ethical and moral challenges accompanying strategic organizational and digital transformation changes implemented by healthcare organizations worldwide. These challenges arise as healthcare institutions adapt to the demands of the 21st century, potentially leading to burnout and moral distress among healthcare professionals, further exacerbating the already stressful reality they face. In conclusion, the study emphasizes the critical necessity for comprehensive support strategies to alleviate stress and burnout among healthcare professionals. As healthcare organizations and personnel navigate significant organizational changes to address contemporary challenges, prioritizing the well-being of healthcare workers through effective support mechanisms becomes imperative.

AI and Organizational Transformation: Navigating the Future

AI and Organizational Transformation: Navigating the Future