Organizational Governance Research Articles

Optimization of receiving tax and retribution in Ternate, North Maluku, Indonesia

The need for optimal management of potential regional taxes and levies is an important problem in increasing local original revenue (PAD) in Ternate City. The real effect of this problem is the low achievement of Ternate City PAD which is only 68.89% per year in 2021. Specs in this matter focus on the need for more human resources for PAD managers, who have yet to utilize information technology to realize PAD, target setting, unprofessional PAD managers, and weak supervision of Ternate City PAD revenues. This study aims to map the Potential Taxes and Levies of the Ternate City Area from these factual conditions. The approach used in this study is Qualitative with an Integrative paradigm, Descriptive method, and SWOT Analysis. The key informant of this study is an individual who became and has been the manager of regional levies and BUMD in Ternate City. The results showed that the low achievement of the Ternate City PAD target was due to the Ternate City government needing an accountable database of Ternate City PAD potential. This is confirmed by the realization target of Ternate City PAD always experiencing declining changes in the main APBD with the shift in APBD. In addition to the organizational governance responsible for collecting PAD being less professional, the government of BUMD, which is the spearhead in improving PAD, is also unprofessional. This can be seen from the continued deterioration of BUMD’s performance in Ternate City.

Effect of Organizational Governance Management’s Service Transparency to Community Satisfaction

This research aims to determine the effect of transparency in organizational governance management services on community satisfaction. The object of this research is the Regional Office of the North Sumatra National Land Agency/ KANWIL BPN SUMUT. This research uses a qualitative approach with the type of literature study. Based on sources or supporting reference materials, comparing one piece of literature with another as a primary source. Apart from that, this research also uses secondary data sourced from information from several related institutions or agencies. This research found that the Community Satisfaction Index Value with Land Services was 76.35, an increase from 72.47 in 2017. This value was still in the not-good category. The service components with the lowest scores are Service Procedures (76.33), Facilities and Infrastructure (72.18), and Service Time (70.62). The features that received the highest scores were Handling Suggestions and Complaint Feedback (82.88), Implementing Behavior (80.23), and Requirements (79.26). The results of this research state that many elements of each sub-section of organizational service governance still need to be implemented optimally. This certainly has an impact on the efficiency and effectiveness of performance as well as on public assessment.

Taking shape within the structural and the personal: sustainability accountability within a Swedish public sector organisation

PurposeThis paper aims to better understand how accountability for sustainability takes shape within organisations and specifically, what makes employees act in a Swedish local authority. This aim moves beyond the prevalent external face of accountability in social and environmental accounting research by observing how employees understand and act upon their multiple accountability demands.Design/methodology/approachThis paper adopts a single case study approach within a Swedish local authority, drawing from qualitative data including semi-structured interviews, site visits and governing documents.FindingsSustainable action is not only the product of hierarchically enforced structural accountabilities and procedures but often must be reconciled with the personal perspectives of the public sector employees involved as part of an accountability dynamic. Additionally, the findings reveal that hierarchical accountability, rather than serving to individualise and isolate employees, acts as a prompt for the more practical and personal reconciliations of accountability with the ethics and experiences of the individual involved.Practical implicationsGreater consideration to employee socialisation processes in public sector organisations should be given to reinforce organisational governance systems and controls, and thus help ensure sustainable behaviour in practice.Social implicationsEmployee socialisation processes are important for the development of sustainable practices both within and beyond organisational boundaries.Originality/valueThis study considers the interrelatedness of hierarchical and socialising accountability measures and contributes towards the understanding of the relationship between these two accountability forms, contrary to previous understandings that emphasise their contrasting nature and incompatibility.

Impact of Transparent Communication in HR Governance: Fostering Employee Trust and Engagement

This comprehensive study investigates the dynamic landscape of Human Resources (HR) governance in modern organizations, particularly in the context of diverse industries in Pakistan. Executives specializing in internal communications and HR were interviewed to glean insights into the evolving role of HR and its intersection with effective internal communication strategies. The research employed a qualitative approach, conducting in-depth interviews either face-to-face or via telephone, recording and transcribing the conversations. The participating executives, selected through a snowball technique, provided diverse perspectives from financial services, utilities, retailing, and more. The study employed cluster analysis to code interview data, identify key themes, and visualize patterns using a mindmap. The findings illuminate the heightened significance of employee engagement, the strategic management of organizational reputation, trust-building through dialogue, ownership of communication channels, and the enduring value of face-to-face communication in shaping contemporary HR practices. While the study acknowledges its limitations in sample size, it lays the groundwork for future research directions and contributes valuable insights to the evolving landscape of HR governance in the Pakistani organizational context.

The effects of policy discourse on the governance of deforestation and forest degradation reduction in the Democratic Republic of Congo (DRC)

AbstractThe international initiative to combat deforestation and forest degradation, known as REDD+, was put on the DRC agenda following actors' policy discourse aimed at convincing policy‐makers of its effectiveness. This paper uses discursive institutionalism (DI) as a theoretical and analytical framework to analyse a set of selected policy documents on REDD+ issue and to assess the effects of policy discourse on deforestation reduction governance in DRC. From an empirical standpoint, interviews with key actors involved in the DRC REDD+ processes and field observations show that four main types of discourse accompanied the adoption of REDD+ in the DRC: a discourse promoting REDD+ through its forest conservation component, as a policy instrument that would bring in significant financial resources to the DRC forest‐related state bureaucracies, a discourse that considers REDD+ as an efficient mean of reducing poverty while promoting sustainability through “green development”, a discourse presenting REDD+ as a way of reducing marginalisation of local communities and indigenous peoples by recognising their customary rights, and finally, a discourse promoting REDD+ as a tool for territorial planning and governance. In addition, the paper points out strong links between DRC REDD+ policy discourse and three types of governance approaches: organisational and fiduciary governance, territorial governance, local development and benefit sharing governance. Our analysis also shows that political discourse has played a significant role in the adoption of substantial policies aimed at reducing deforestation in DRC.

Torn into the Abyss?

Abstract Recent challenges to the liberal international order (LIO) have called into question the efficacy of international organizations (IO s) in global governance. However, it remains unclear if the anticipated crisis of the LIO affects all policy fields to the same degree. Based on organizational ecology, this article seeks to explain compositions and trajectories across three fields—climate, education, and health. It shows that the three subpopulations of IO s are stable since the early 2000s, while regional IO s constitute a significant share of the subpopulations. It further finds notable variation in the distribution of generalist and specialist IO s. While the number of generalist IO s in relation to specialist health IO s decreased over time, the article finds generalist education and climate IO s have been on the rise. It argues that—as policy issues grow ever more interconnected over time—IO s expand their thematic scopes to new niches.

A documentary analysis of Victorian Government health information assets' websites to identify availability of documentation for data sharing and reuse in Australia.

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The Impact of Implementing ISO 26000 on Firms’ Performance: The Mediating Role of Corporate Governance

Purpose: This study aims to investigate the impact of implementing social responsibility ISO 26000 on firms’ performance in the telecommunication industry in Jordan through considering the mediating role of corporate governance. Theoretical framework: Three telecommunication companies are licensed in Jordan: Zain, Orange and Umniah. Jordan telecommunication industry has witnessed big growth in the latest years (Obeidat, 2016.). Corporate social responsibility (CSR) is an essential factor that is expected to boost performance of Jordanian telecommunication companies (Al-ma’ani, et. al., 2019). They added that applying CSR will result in employee and customer satisfaction and increase the levels of loyalty of internal and external stakeholders. Corporate social responsibility has a highly positive effect contribution to the development of society and firm's achievement in terms of profit (Al-Kayed, 2014). This paper investigates social responsibility impact on firms' performance from the perspective of ISO 26000 seven core subjects that are organizational governance, human rights, labour practices, the environment, fair operating practices, consumer issues and community involvement and development. Design, Methodology, Approach: A purposive sample of 350 senior employees from both organizations were given the questionnaire. There were 304 valid questionnaires for the actual analysis. Two statistical methods were employed to examine the data. The preliminary data were analysed using SPSS version 24, which also provided descriptive analysis of the sample's data collection, including means, standard deviations, and frequencies. Additionally, to evaluate whether the mediator variable is acting as a mediator or not, the Structural Equation Modelling (SEM) with AMOS 22 was used to analyse the hypothesis. Findings: The study findings show that there is a statistically significant impact of the implementation of social responsibility ISO 26000 on firms’ performance in the Jordanian companies within the telecommunication industry. Furthermore, the study also found that corporate governance had a significant impact on firms’ performance, where the relationship is significant and positive, but it doesn’t have a mediating role between implementing social responsibility ISO 26000 and firms’ performance. Research, Practical & Social implications: The theoretical implication is that this study is expected to be a reference for further researchers who study social responsibility especially for those who wish to conduct research in ISO 26000. For the practical implication, to achieve more validation of the study model and to achieve more generalized findings, further investigation needs to be conducted with the national perspective, developing the study model to consider other industries in Jordan. In other words, more research could validate the same model by replicating it in a comparative study in different industries as an attempt to ascertain if the model could be more general in the different industries. Originality: All organizations wanting to comprehend social responsibility from the perspective of ISO 26000 will find benefit in this article.

The Evolution and Future of DAOs: Embracing AI and New Technologies

Decentralized Autonomous Organizations (DAOs) represent a paradigm shift in the realm of organizational structures, leveraging blockchain technology to operate autonomously through smart contracts and collective decision-making. This article delves into the evolution and potential future of DAOs, emphasizing the integration of Artificial Intelligence (AI) and emerging technologies. Drawing from seminal literature, the article underscores the transformative potential of DAOs in reshaping organizational governance, contract formulation, and decentralized operations. The integration of AI promises enhanced efficiency, predictive insights, and a personalized member experience. As DAOs evolve, they are poised to redefine the fabric of organizational design and operation in the digital age.

Implementation of Good Governance in the Sidoarjo Regency Regional Library

This study examines the application of Good Governance in the Sidoarjo Regency Regional Library. This research will be conducted at the Sidoarjo Regional Library by referring and based on that the Sidoarjo Regional Library has made various changes, innovations and strategies in improving service quality, organizational governance, on the other hand the Sidoarjo regional library continues to strive to maintain accreditation status A. The principles used in measuring the implementation of good governance are rule of law, accountability, transparency and openness, professional (professionalism) and participation (participant). So in the end it can be concluded, how the implementation of good governance in the Sidoarjo district's daearah library has been implemented.

Data Governance Practices Unveiled: Insights from Multiple Data Collection Approaches

ABSTRACTThe poster discusses varying data collection approaches in investigation of an organization's data governance practice of a single case study. The aim is to promote transparency in data governance practice on a case‐by‐case basis and to unveil the circumstances of adapting approaches in data collecting. Four distinct data collecting approaches were utilized in this study, each tailored to diverse needs and scenarios, including group interview, design‐thinking workshop, semi‐structured interview and field study. Clarifying the rationale of taking certain approaches, the research team aims for providing the benchmark for future data governance research.

The Strategic Imperative of Treasury and Financial Risk Management in a Volatile Economic Landscape

Purpose: This study investigates the strategic imperative of treasury and financial risk management in volatile economic landscapes. It focuses on the importance of robust risk management practices in navigating market uncertainties, technological disruptions, and regulatory changes to enhance organizational stability and value creation. Research Design and Methodology: Employing a quantitative descriptive approach, this research analyzes existing literature and empirical data on treasury and financial risk management practices. It involves thematic analysis and synthesis of key themes and trends, with data collected from academic journals, books, and reputable databases. Findings and Discussion: The study reveals that effective risk management practices are crucial for mitigating market, credit, liquidity, and operational risks in volatile economic environments. Advanced technologies like AI and blockchain, alongside regulatory compliance, play pivotal roles in enhancing risk assessment and management capabilities. Also, fostering a risk-aware culture and promoting employee risk management literacy is essential for organizational resilience and agility. Implications: The findings underscore organizations' need to integrate advanced risk management strategies and technologies into their treasury functions. Policymakers and practitioners should enhance regulatory frameworks and foster innovation to ensure robust risk management. Future research should explore the interplay between organizational culture, governance structures, and regulatory environments in shaping effective risk management outcomes.

APIP CAPABILITY ANALYSIS IN NORTH SUMATRA INSPECTORATE

This research is motivated by the importance of increasing the capability of the Government Internal Supervisory Apparatus (APIP) in achieving effective internal control to achieve good organizational governance. This study aims to determine the factors that influence APIP capability, namely to determine the effect of HR competence, leadership commitment and budget on APIP capability. The object of this research is The Inspectorate of North Sumatra Province. This research is a case study research. The results of the study show that HR competence, leadership commitment and budget play a very important role in enhancing APIP's capabilities in achieving effective internal control to achieve good organizational governance.. Keywords: APIP's Capability, Competence, Leadership Commitment, Budget.

The governance of gig platform organizations in developing countries

A fundamental endeavor for a gig platform organization is the governance of its user network, on which value creation and capture critically depend. Despite the global emergence of gig platform organizations, there is little understanding of the local context in which governance decisions are made. To address this, we explore the role of institutional voids in on-demand platform governance in developing countries. By studying ride-hailing platform organizations in sub-Saharan Africa, we conceptualize enabling and coercive governance modes and uncover distinct patterns within to address institutional voids. We discuss the theoretical implications for platform governance research in developing countries.

Good Amil Governance (GAG) and Efficiency of Zakat Institution in Indonesia

This study aims to analyze the implementation of Good Amil Governance (GAG) in zakat management organizations (OPZ) and the efficiency of zakat distribution in Indonesia. This study uses a qualitative method with a literature study approach through secondary data tracing in the annual reports of zakat management organizations, journals, books and the official website of OPZ in Indonesia. The results showed that most of the OPZ had implemented the GAG principles thoroughly. In addition, the problem of inefficiency in the distribution of zakat in Indonesia has been overcome by the National Amil Zakat Agency (BAZNAS) through the issuance of the decision of the chairman of BAZNAS No. 33 of 2019 through identification of the Mustahik Identification Number (NIM). This research is expected to have implications for improving the application of governance and coordination of zakat distribution by OPZ in Indonesia.

ბიზნესპროცესის მენეჯმენტის ევოლუცია

The need for business processes was essentially caused by the development of management. Any process may involve different departments, and the process itself may include different specialties, different geographic locations, management levels, and other organizational boundaries. Organizations perform better when they manage their business processes properly and pay attention to even the smallest detail in each process. To properly manage business processes, it is necessary to describe in detail the stages that are carried out during the process. People who are involved and responsible for the proper functioning of the business process exchange information, and at each stage of the exchange they may need to use different technologies. On the part of the company, during the correct planning, it is necessary to think about the optimization of each stage, which gives us the opportunity to improve the generation of the product or service. The most obvious example of optimization is when an organization accelerates a business process by changing the process steps, which helps to deliver services/products to customers more efficiently. Unfortunately, many companies today do not consider it necessary to focus on process management, which in turn prevents the organization from developing. It is in such companies that each unit operates independently, often with its own budget, individually developed procedures and IT systems, which ultimately leads to a disconnection between the organization and the customer. Only integrated business processes ensure the creation of a product orservice in accordance with customer needs. Process-oriented organizations tend to outperform organizations that do not focus on processes. Since business process management was created in organizations, a new challenge arose and managers faced the following question: what should be the concept of business processes? The article is based on papers that provide a range of answers to this question. Each paper addresses a specific aspect of a common challenge, covering different management methods, techniques and tools for organizations to capture, analyze and improve their business processes.

Regional policy and organizational fields in multi-level sport governance

ABSTRACT Research Questions Broadly, we sought to explore the role of regional policy in sport institutions and understand their implications for organizational fields in multi-level sport governance systems. Our research questions were (1) how do changes in regional policy impact the way that organizational fields are structured within multi-level governance structures? and (2) how does regional policy impact sport policy implementation? Research Method We used an instrumental case study methodology of regional policy in the Province of Ontario. Data were collected using document analysis. We collected 88 policy documents produced between 1995 and 2021. Data were analyzed using a critical policy analysis approach. Results and Findings Our findings demonstrate the ways that administrative arrangements and the ideas and beliefs underpinning regional policy had important implications for sport policy implementation in Ontario. The location of sport in successive provincial administrations had implications for the expected role of sport in the province. Ideas and beliefs related to what regional government should do, and who should be responsible for the delivery of services also impacted the way that sport was delivered in the province through the period studied. Implications Our work examines the agency of regional policymakers in the structuration and change of organization fields in sport institutions. We also critically examine the linkages between organizations in multi-level sport governance. Future work is required to understand the range of regional pressures that impact sport policy implementation in multi-level sport governance systems.

Analysing the Correlation of Bank Sampah and Rural Environmental Government Concept

This study aims to analyze the concept of Bank sampah as the rural environmental government in Indonesia. The initial reason for researching these issues is supported by the importance of collaborative governance in rural governmental organization. At this case, villagers and bank sampah is the key for this issue. The work of villagers who run the technical bank sampah necessities are need to be strengthen by local government and other stakehilders such as private, or any other non-governmental organization. Behavioural change that supposed to be existing at the beginning of bank sampah initials is broken down into several stages that also needed to be implemented by all the stakeholders. Using qualitative methods with a multiple case study approach, the researchers focused on Bank Sampah itself, community participation, and also rural environmental government in Indonesia in order to support the execution of the 3 R (reduce, reuse, and recycle) and promote behavioral change in society, Bank Sampah was founded. The government needs to establish strict regulations for stakeholder collaboration. Rural environmental governance and sustainable development are inextricably linked to village involvement as well as the rule of virtue and the rule of the people, not just from government's point of view. Also, with strong local government and environmental protection, there is hope that Indonesia's ecological civilisation will advance, particularly with the implementation of Bank Sampah.

Groundwater quality in the vicinity of a dumpsite in Lagos metropolis, Nigeria

Inappropriate management of municipal solid waste dumpsites is a major cause of groundwater contamination in developing countries, but the extent of the problem is not known. This study investigated groundwater quality in the vicinity of Olusosun dumpsite in Lagos, Nigeria, the most populous city in sub-Saharan Africa. During 2020, monthly groundwater samples were collected in 17 wells and boreholes used as drinking water sources, and analysed for 20 physico-chemical parameters. Differences between sites and seasons were statistically assessed, together with changes in water quality index (WQI). The results indicated that heavy metals (Pb2+, Ni+, Mn2+, Fe2+, Cr6+), cations (Ca2+, Mg2+, K+), total hardness and pH were the main parameters impairing water quality. Drinking water quality standards from both the World Health Organization and Nigeria government were exceeded more often in the wet season than in the dry season. Some groundwater properties were negatively correlated with distance to dumpsite (e.g., Fe2+, Pb2+, NO3−). Significant differences between sites were identified, but with no clear spatial trend. WQI varied from excellent (6%–24% of the sites over the study period) to unsuitable for drinking water purposes (12%–18%), with good quality prevailing at most sites (35%–47%). Although groundwater quality declined at 24% of the sites over 2020, the results indicated improvements compared with previous decades. Remediation strategies must be implemented to safeguard public health and the sustainability of water resources.

Aligning governance, brand governance and social media strategies for improved organizational performance: a qualitative comparative analysis of national sport organizations

PurposeThis paper aims to explore the potential configurations of governance, brand governance and social media strategies leading to effective organizational performance.Design/methodology/approachA fuzzy-set Qualitative Comparative Analysis including 28 Canadian national sport organizations (NSOs) and six conditions highlighted two sufficient configurations for effective organizational performance, defined as either budget per capita or athlete numbers.FindingsAlthough no single component of governance, brand governance, or social media strategy is necessary to succeed overall, brand reputation and the strategic use of social media to communicate NSO identity were common to both identified configurations. Accountability was important for effective organizational performance in terms of budget per capita, while transparency was more important for higher athlete numbers. Thus, condition specificity is paramount in non-profit organizations that often have multiple objectives.Originality/valueThis study provides substantial theoretical and managerial implications, including the need to integrate brand governance and social media in non-profit organizations' overall governance activities.