Organizational Decision-making Processes Research Articles

When participatory design meets data-driven decision making: A literature review and the way forward

This study explores the impacts of participatory design (PD) on data-driven decision-making (DDDM) in organisations. Despite the extensive examination of PD and DDDM individually, there is a dearth of research in understanding their integration and their impact on decision-making processes in organisations. This research aims to fill this gap by investigating the potential impacts, challenges, benefits, and critical success factors associated with the incorporation of PD activities into DDDM. The study employs a systematic literature review methodology to provide a comprehensive understanding of the topic. The paper provides a research agenda for future researchers as well as discussing best practices for organizations seeking to optimise their data driven decision-making processes in a participatory manner. The research also discussed the ethical implications of data-driven decision-making. Ultimately, this research advances our understanding of how PD and DDDM can be effectively combined to achieve better decision-making outcomes.

Implementation of a Business Intelligence System in the Brazilian Nuclear Industry: An Action Research

The literature on information systems emphasizes the positive impact of information from business intelligence systems (BIS) on decision-making, especially in highly regulated environments. Assessing BIS effectiveness is vital to understanding its value and significance in improving operational performance and management. However, deploying BIS and understanding how BIS dimensions are interrelated and how they affect the decision-making process in organizations in the nuclear field still need to be explored. In order to address this research gap, this article investigates the process of implementing BIS in a Brazilian company from the nuclear industry using an action research methodology. Results suggest that the use of BIS in decision-making routines allowed company managers to expand their perception of previously neglected information, significantly helping in decision-making and prioritizing actions and/or solutions.

Organizing democratic space: The end of continuum?

This essay highlights a fundamental hesitation in the democratic space of contemporary societies and organizations. It focuses on the powerful role of the hemicycle and its right-left continuum in French practices of political representation. Over the last thirty years, this spatial commonality has obviously been challenged both in society and in organizations. And digital technologies have reinforced this trend. But what could be the alternative topology for democratic debates in legislative assemblies and organizational decision-making processes?

Facilitating organisational decision-making process through LEGO® SERIOUS PLAY® method

Facilitating organisational decision-making process through LEGO® SERIOUS PLAY® method

Unraveling the Tapestry: the Strategic Deployment of Jargon in Commerce and Management

This article delves into the multifaceted realm of jargon in commerce and management, exploring its role as a strategic tool in communication within these domains. It examines the nuanced ways in which jargon is employed, its impact on stakeholders, and the fine line between effective communication and exclusionary language. By shedding light on the deliberate use of jargon, this article aims to enhance our understanding of its significance in shaping organizational discourse and decision-making processes.

Information visualization and strategic problem comprehension as drivers of strategic decisions

Despite its practical relevance for strategic decision processes in organizations, research on strategic cognition has thus far largely ignored the impact of information visualization. This is surprising as research in the fields of cognitive psychology and medicine shows quite consistently that visual aids have positive effects on decision makers’ comprehension of the issues at hand and – consequently – their decision outcomes. In this paper, we build on cognitive psychology and strategic cognition research to introduce strategic problem comprehension as a concept that links information visualization and strategic decision outcomes. We hypothesize that information visualization leads to higher levels of strategic problem comprehension, as it fosters the integration and comparison of relevant information, which subsequently improves strategic decision outcomes. Furthermore, we identify overconfidence as a boundary condition for the effect of information visualization on strategic problem comprehension Two vignette-based decision experiments involving 62 graduate-level management students and 79 executives, respectively, confirm our hypotheses. Our study contributes to strategic cognition research by specifying the important impact of information visualization as well as strategic problem comprehension for strategic decision-making.

The Integral Role of Accounting in Organizational Dynamics and Decision-Making

Purpose: The purpose of this research is to explore the integral role of accounting in organizational dynamics and decision-making processes. Research Design and Methodology: The study employs qualitative research methodology, conducting a systematic review of literature. The research design involves structured searches across academic databases and online repositories, utilizing predefined search terms and inclusion criteria. The primary data collection method is the systematic review of literature, supplemented by citation chaining and reference list scanning to enhance the breadth and depth of the literature review. Findings and Discussion: The findings reveal that accounting plays multifaceted roles in organizational dynamics, including financial management, governance, risk management, and strategic decision-making. Transparent and reliable financial reporting serves as a foundation for stakeholders to assess organizational performance and make informed decisions. Integration of non-financial performance measures alongside financial metrics enhances decision-making effectiveness and strategic alignment. Implications: The study underscores the importance of continuous adaptation and innovation in accounting practices to navigate evolving business environments successfully. Moreover, technological advancements, globalization, and regulatory reforms significantly impact accounting practices and organizational dynamics, presenting both opportunities and challenges.

Exploring the Impact of Data Quality on Decision-Making Processes in Information Intensive Organizations

This study investigates the influence of data quality on decision-making processes within organizations that heavily rely on information for their operations. With the increasing digitalization and proliferation of data in today's business landscape, the quality of data has emerged as a critical factor in ensuring accurate and effective decision-making. Through a comprehensive review of existing literature and an empirical analysis, this research aims to shed light on the relationship between data quality and decision-making outcomes. The study employs a mixed-methods approach, utilizing both qualitative interviews and quantitative surveys to gather insights from professionals across various information-intensive sectors. The findings reveal that data quality significantly impacts the accuracy, reliability, and timeliness of decisions made within these organizations. Moreover, the study identifies key challenges that organizations face in maintaining data quality and suggests potential strategies to enhance decision-making processes. The results of this research contribute to a deeper understanding of the pivotal role data quality plays in the success of information-intensive organizations and provide practical implications for managers and decision-makers.

HB-HTA focus in a tertiary hospitals' network in Northern Italy: A three-years experience analysis.

Nowadays Health Technology Assessment (HTA) is becoming more important in the hospital management, until the conception of Hospital Based HTA (HB-HTA), considered as a tool of HTA that is a multidisciplinary process to determine the value of a health technology in health sector. The aims of this study are the investigation of the current state of the art and of the diffusion of the HTA culture in hospitals (HB-HTA) also the analysis of the thinking of healthcare professionals regarding the usefulness of HTA. The study was performed through the administration of two questionnaires respectively to hospitals' HealthCare Workers (HCW) to assess the HTA's knowledge and to hospitals' HCW that have submitted a new technologies or devices' request to Direction between 2017 and 2019. Considering 988 questionnaires send to HCW only 416 (42.1%) answer were collected, with a higher attention towards HTA made by physicians (148; 35,6%). It's fundamental to observe that despite a mean response rate all the population shows interest for the HB-HTA concept as an instrument to help the hospital management. About the 23 questionnaires to HCW that have made request show a higher attention and knowledge to HTA. In conclusion, in the current welfare landscape and for the future developments that will ensue from it, especially in the Italian context due to the increase of healthcare funds provided by the NRRP (National Recovery and Resilience Plan), the adoption of the HB-HTA method will represent a strategic lever to support clinical and organizational decision-making processes governance.

Key performance indicators in short-term rental accommodation

PurposeThe boom of new players in the accommodation sector has led to an increase in the level of competitiveness and has highlighted the importance of using key performance indicators (KPIs) in organisational decision-making processes as efficient tools for thriving in the growingly competitive environment. This study aims to assess the use of KPIs by owner-managers of small and medium-sized short-term rental accommodation (STRA) units.Design/methodology/approachTo achieve this aim, this research encompasses two different primary data collection methods conducted in 2021. Firstly, from April to May, a set of exploratory interviews with experts within the STRA domain was planned. Secondly, an intensive data collection, from June to September, included an online questionnaire with close-ended questions to a sample of all the companies that manage STRA units in Portugal.FindingsThese managers tend to use more widely financial and operational KPIs that depict relationships with guests and reflect the activity of the STRA units, the external environment and the innovation level. Moreover, younger managers and those with higher levels of education tend to use a “monitoring review of digital platforms” KPI, while less experienced managers use financial and operational KPIs and senior and higher experienced managers place greater value on KPIs associated with customer relationships.Originality/valueSTRA units hold a very relevant position in the hospitality industry, and it is urgent to generate more information to better understand this growing subsector. This research contributes to the literature providing evidence on the importance of KPI to STRA units, for owner-managers and for urban tourism, considering their growth, proliferation and importance for the planning of cities by destination management organisations.

Empowering workers’ involvement: Unveiling the dynamics of communication, recognition, productivity, and decision-making in the RMG sector

Purpose: This study investigates the relationship between workers' perspectives on communication, recognition, productivity, and their involvement in the Readymade Garment (RMG) sector policymaking. Research Methodology: A sample of 226 individuals from the RMG sector in Bangladesh was surveyed using a well-designed questionnaire. The data were examined, and the study's hypotheses were tested, using the statistical program SPSS V.25. In IBM SPSS, the chi-square test and other statistical techniques were used to examine the data. The study investigates the relationship between the independent variables, including communication, employee recognition, and productivity, and the dependent variable, worker perception, using a conceptual framework. Results: There is a positive and significant relationship between employees' perceptions of communication and their involvement in the decision-making process. The study also shows that there is a positive and significant association between workers' perceptions of employee recognition, productivity, and involvement in decision-making in Bangladesh's RMG industry. Additionally, the organization's decision-making process is significantly impacted by employee participation. Limitations: While many studies examined the workers’ participation in decision-making in the various sectors, only a few studies have focused on the RMG sectors to explore the effects of communication, employee recognition, and productivity on the workers’ participation in decision-making. Contributions: The study reveals that the organization’s total effectiveness is reflected in how deeply workers are involved in decision-making. The degree of involvement is a key determining element since encouraging people to engage instead of just dragging them along is essential for enhancing performance and ensuring commitment.

Who should be first? How and when AI-human order influences procedural justice in a multistage decision-making process.

Artificial intelligence (AI) has fundamentally changed the way people live and has largely reshaped organizational decision-making processes. Particularly, AI decision making has become involved in almost every aspect of human resource management, including recruiting, selecting, motivating, and retaining employees. However, existing research only considers single-stage decision-making processes and overlooks more common multistage decision-making processes. Drawing upon person-environment fit theory and the algorithm reductionism perceptive, we explore how and when the order of decision makers (i.e., AI-human order vs. human-AI order) affects procedural justice in a multistage decision-making process involving AI and humans. We propose and found that individuals perceived a decision-making process arranged in human-AI order as having less AI ability-power fit (i.e., the fit between the abilities of AI and the power it is granted) than when the process was arranged in AI-human order, which led to less procedural justice. Furthermore, perceived AI ability buffered the indirect effect of the order of decision makers (i.e., AI-human order vs. human-AI order) on procedural justice via AI ability-power fit. Together, our findings suggest that the position of AI in collaborations with humans has profound impacts on individuals' justice perceptions regarding their decision making.

Study of the Impact of Managerial Relationships on Corporate Performance in a Transitional Environment

The impact of management relationships on corporate performance has always been the focus of management research. This article studies the impact of management relationships on corporate performance in a transformational environment, and finds that management relationships are an important part of the internal management environment of the enterprise. Good management relationships can help improve corporate performance, while poor relationships can have negative effects. In a transformational environment, enterprises need to strengthen internal communication and collaboration, streamline organizational structure and decision-making processes, and enhance training and support for managers, thereby improving management relationships and promoting the performance of the enterprise. Therefore, enterprises should pay attention to building a good internal management environment, cultivating managers with cooperation and coordination capabilities, and improving corporate performance to achieve long-term stable development.

“Inventor’s Bias” at Work: When Low-Performing Algorithms Seem Fair

This article introduces the “Inventor’s Bias Effect,” the propensity for inventors to be over-optimistic about the positive features and uses of the products they create. We explore this phenomenon in the context of decision-making algorithms by conducting two online studies (N = 1001) where subjects were asked to either create or evaluate an AI-based tool that can automate human resource decisions in an organization. Study 1 revealed that individuals in the role of inventor perceived a low-performing algorithm they created as fairer relative to the ratings of other stakeholders (CEOs, employees, and the general public). The tendency for these “inventors” to personally identify with the products they created mediated this effect. Study 2 showed that inventors’ perceptions of fairness of the algorithms they created translated into an increased desire for the organization to continue using their product, even though it was inaccurate for a third of all decisions. This research demonstrates how stakeholders’ relations to algorithms may encourage biased decision making and highlights the need for caution in organizational and political decision-making processes.

Technologies applied to information control in organizations: A review

In the contemporary global market, organizations face intense competition requiring the deployment of information technology (IT) for effective decision-making and to maintain market presence. This review article emphasizes the crucial role of information technologies in organizational decision-making processes. It outlines the evolution of data management tools, especially in the context of dynamic and contingent data management, and explores the adoption and implementation of technologies for information control within organizations. By analyzing various methodologies and results from existing research, the article illustrates the increasing reliance on IT to enhance organizational processes, decision-making, and overall competitiveness. Furthermore, it delves into the systematic review approach to understand the significance and application of information management technologies in organizational contexts, offering insights for entrepreneurs and academics. The review concludes with the assertion that proper information management through technology is vital for organizations to remain competitive in the ever-changing market landscape.

Tracing and teaching gender across core public affairs curriculum

ABSTRACT Traditional MPA programs that deliver public affairs education often use gender blind pedagogies. Gender blind pedagogies maintain that organizational practices and decision-making processes are gender neutral and have similar outcomes to both men and women who engage in public service. Gender neutral assumptions in PA education perpetuate gender neutral research and practice. Using critical gender pedagogy, we (1) examine current practices of discussing gender in PA education, (2) review pedagogical suggestions from other fields (particularly English and gender studies) that have adopted critical gender pedagogies, (3) identify elements of gender-sensitive course design, (4) develop a five- part pedagogical framework to showcase major elements needed for public affairs curricula to be more gender-sensitive, and (5) apply this framework to model how six MPA core courses can better address gender. This paper aims to deliver an alternative gender- sensitive pedagogical approach that breaks the cycle of gender-blind practices.

Sustainability and interactive network branding in fast‐changing business environments

Sustainability and interactive network branding in fast‐changing business environments

Effect of Management Information System (MIS) on Decision-Making in the Academic Sector

The current era is the information era; people are running on society 5.0, where machines are integrated with humans for a healthy, comfortable, easy, and long life. In general, information is blood, and MIS is body; blood flows for life which can be compared with the flow of information on the organization as per the requirement for decision-making to grow the organization to meet its desired outcome. The overall objective of this research is to assess the effect of MIS on decision-making among academic institutions. This machine can function effectively and efficiently only with the help of data and information for humanitarian assistance for various purposes. Nowadays, every organization cannot run smoothly without the use of MIS. It signifies the dependability of decision-making on MIS. This research has attempted to identify necessary variables. They are used to evaluate the influence of management information systems on decision-support capabilities in the organization.
 This study also discusses the concept, attributes, characteristics, types of MIS, and the MIS model, and finally, highlights the effect of MIS in decision-making in academic institutions. At the same time, different models and figures are presented to enrich the discussion and to highlight the status of each MIS and DSS information system in an organization's decision-making process. Here fifteen related articles are incorporated to review the title to ensure the research gap and where conceptual review approach based on descriptive content analysis using long-term classroom discussion. This research will create an awareness to develop an integrated MIS among academic institutions to ensure success through rational scientific decision-making.

Impacts of Policy Mix Comprehensiveness on BIM Implementation: Moderating Effects of Environmental State and Response Uncertainty

Due to the great potential but limited use of building information modeling (BIM) as a milestone technology to reshape traditional design and construction practices, governments in many regions of the world have formulated specific sets of complementary policy instruments, namely, policy mixes, to facilitate the development of BIM in the construction industry. Drawing on institutional theory and the organizational sensemaking literature, this study aims to examine how regional institutional policies impact organizational BIM implementation practices and how these impacts are moderated by different sources of uncertainty related to policy making and enforcement from a policy mix comprehensiveness perspective. The effects were empirically tested with a panel data set of 992 high-tech construction firms from 31 provincial jurisdictions in China during 2011–2021. The results provide clear evidence that while regional policy mix comprehensiveness positively impacts the level of BIM implementation at the organizational level, this relationship becomes stronger when firms are experiencing higher levels of environmental state uncertainty derived from regional politician turnover but weaker when firms are experiencing higher levels of response uncertainty derived from organizational top management team (TMT) turnover. As an exploratory effort to empirically assess the impacts of policy environments in the conservative construction industry through integrating the complexity of both regional policy instruments and organizational decision-making processes, this study contributes to a deepened understanding of how construction firms interact with external environments to implement innovative technologies under institutional pressures. The findings reinforce the need to devise policies for innovation diffusion in the construction industry from a more systemic and contingent perspective.

Integrating national culture into the organizational performance feedback theory

The organizational response to performance feedback is a collective process in which groups of decision-makers face uncertainty about the future when making organizational decisions based on past performance feedback. Culture is an important variable to explain the context of collective decision processes, but it is not well understood by Organizational Performance Feedback Theory (PFT) research. The current internationalization trend of PFT research poses the question if empirical results are comparable across different cultural settings, and whether culture is a general condition of organizational performance feedback. We analyze the role of national culture as a proxy for collective interpretive processes that influence the organizational decision-making process in response to performance feedback, and we resolve some of the unexplained variances in the empirical results. We use a meta-analysis to understand if national culture poses a general condition for the organizational performance feedback process. We analyze the empirical results of 153 PFT studies covering organizations from 16 countries, and we examine the impact of four dimensions of national culture: uncertainty avoidance, performance orientation, future orientation, and institutional collectivism. We demonstrate that national culture is an important concept for PFT development.