Organizational Decision-making Processes Research Articles

Artificial intelligence capability and organizational performance: unraveling the mediating mechanisms of decision-making processes

PurposeThis study investigates the profound impact of artificial intelligence (AI) capabilities on decision-making processes and organizational performance, addressing a crucial gap in the literature by exploring the mediating role of decision-making speed and quality.Design/methodology/approachDrawing upon resource-based theory and prior research, this study constructs a comprehensive model and hypotheses to illuminate the influence of AI capabilities within organizations on decision-making speed, decision quality, and, ultimately, organizational performance. A dataset comprising 230 responses from diverse organizations forms the basis of the analysis, with the study employing a partial least squares structural equation model (PLS-SEM) for robust data examination.FindingsThe results demonstrate the pivotal role of AI capabilities in shaping organizational decision-making processes and performance. AI capability significantly and positively affects decision-making speed, decision quality, and overall organizational performance. Notably, decision-making speed is a critical factor contributing significantly to enhanced organizational performance. The study further uncovered partial mediation effects, suggesting that decision-making processes partially mediate the relationship between AI capabilities and organizational performance through decision-making speed.Originality/valueThis study contributes to the existing body of literature by providing empirical evidence of the multifaceted impact of AI capabilities on organizational decision-making and performance. Elucidating the mediating role of decision-making processes advances our understanding of the complex mechanisms through which AI capabilities drive organizational success.

Big Data's Future Potential as an Innovation in Competitive Advantage and Decision-Making Techniques

This research highlights the challenges of big data integration in organisational decision-making processes, illustrating the gap between big data capabilities and their effective utilisation. An analytical descriptive qualitative method was used to study the use of big data in supporting sustainable innovation and competitive advantage of organisations in Indonesia. The results show that big data can improve the effectiveness of decision-making strategies by understanding market trends and consumer behaviour, which contributes to improving organisational performance and competitive advantage. These results are expected to contribute to the strategic management and innovation literature and encourage business practices in designing effective big data strategies to achieve sustainable competitive advantage. Keywords: Big Data; Technological Innovation; Strategic Decision Making; Competitive Advantage; Sustainable Innovation

Driving Success Through SIM: A Critical Analysis Management information Systems Influence on Decision-Making Processes

In this journal, we explore the influence of Systems Information Management (SIM) on decision-making processes in organizations. The aim is to conduct a critical analysis of the contribution of SIM in increasing the effectiveness of decision making. The research method used is literature analysis from various sources such as scientific journals and related articles. The results show that effective implementation of SIM can speed up the decision-making process, increase information accuracy, and enable managers to make more timely decisions. In conclusion, SIM plays a vital role in organizational success through informed decision making. The implications of this research emphasize the importance of continuing to improve SIM implementation to support better decision-making processes in facing increasingly complex business challenges. The results of this study can provide valuable insights for practitioners and researchers in the field of information management.

How management information systems might add value to the decision-making process in organizations

The management information systems are a fundamental issue of the decision-making process in any organization. So, the main motivation for this study was to understand how management information systems might or might not add value to the decision-making process within organizations. To carry out this study, authors have mainly focused on key concepts such as “Management Information System (MIS)” and “decision-making process” through an extensive review of bibliography and papers seeking to delimitate the state of art regarding the identification of their theoretical frameworks. The literature review confirmed that the main mechanism in which management information systems might add value to the decision-making process goes beyond the process itself, helping organizations to make better decisions based on data not on guesses. Another conclusion is that, while strengthening and improving the managers’ decisions, it facilitates and improves communication and collaboration. They seem to play a crucial role in enhancing the decision-making process having impact in the organizations’ performance at all levels. Finally, for suggestions of future studies, researchers should analyze more deeply the effectiveness of the three performance indicators for measuring such contributions of MIS to the decision-making process: speed, precision, and complexity.

Collusion, shading, internal and external auditing in the simple hierarchical agency

ABSTRACT This paper introduces a model combining “shading” from behavioral contract theory and collusion in hierarchical organizations to analyze optimal auditing strategies. It investigates whether internal, external, or both auditors should be used to mitigate collusion and shading, contributing to both analytical auditing and collusion literature. The model emphasizes the trade-offs in supervision accuracy, collusion easiness, fixed costs, and shading pressure between internal and external auditors. This work enriches understanding of resource allocation and decision processes in hierarchical organizations.

Gender Equality in E-commerce Business

In the ever-evolving landscape of e-business, gender equality stands as a pivotal determinant of sustainable economic growth and social progress. This study delves into the multifaceted realm of gender equality within the sphere of electronic business, exploring its significance, challenges, and potential solutions. As women constitute a significant portion of the global workforce, their equitable participation in e-business not only fosters diversity but also harnesses untapped talent and creativity. The study also covers best practises and ideas that companies and legislators may implement to advance gender equality in e-business. The efficacy of programmes including skill development efforts, mentorship programmes, and encouraging work conditions in empowering women in the digital economy is investigated. Furthermore, policy interventions concerning education, financing accessibility, and legislative changes are examined as crucial elements of an all-encompassing strategy for achieving gender equality in e-business. The paper draws attention to the ongoing obstacles that women in e-business confront, which range from severely embedded cultural prejudices to restricted access to opportunities and resources. The paper illuminates the obstacles impeding women's active participation in e-commerce, entrepreneurship, and leadership positions through a review of relevant research and case studies. It also highlights the financial benefits of promoting gender equality in e-business by examining the favourable relationships between gender diversity and improved organisational performance, creativity, and decision-making processes. The paper concludes by arguing for a paradigm change in the e-business sector, where gender equality is now seen as an economic need rather than just a social objective. In the digital age, organisations may drive innovation, economic success, and social change by using the full potential of their workforce via the demolition of barriers, acceptance of diversity, and cultivation of inclusive cultures.

Internal and external communication in oil & gas for enhancing CSR implementation: A review

Effective communication is essential for the successful implementation of Corporate Social Responsibility (CSR) initiatives in the oil and gas sector. This review examines the role of internal and external communication in enhancing CSR implementation in the industry. Internal communication focuses on engaging employees and stakeholders within the organization, while external communication involves interactions with external stakeholders, including communities, governments, and NGOs. The review finds that internal communication plays a crucial role in fostering a culture of CSR within oil and gas companies. By effectively communicating CSR goals, initiatives, and progress to employees, companies can increase employee engagement and commitment to CSR objectives. Internal communication also helps ensure that CSR values are integrated into organizational practices and decision-making processes. External communication is equally important for enhancing CSR implementation in the oil and gas sector. By engaging with external stakeholders, companies can build trust, enhance their reputation, and gain valuable insights into community needs and expectations. Effective external communication also helps companies demonstrate transparency and accountability in their CSR efforts, which is critical for maintaining a social license to operate. Overall, the review highlights the importance of integrating internal and external communication strategies into CSR implementation in the oil and gas sector. By fostering a culture of CSR internally and engaging with external stakeholders effectively, companies can enhance the impact of their CSR initiatives and contribute to sustainable development in the communities where they operate.

The Effectiveness of Accounting Information Systems in Savings and Loans Cooperatives (KSP) in Bangli District

Purpose: The purpose of this research is to assess the effectiveness of accounting information systems (AIS) and explore factors influencing this effectiveness. AIS effectiveness is crucial for organizations as it determines the extent to which resources are utilized to collect, process, and generate useful information for decision-making and reporting purposes. This study aims to examine the impact of various factors, including formalization of information development, information quality, satisfaction with system usage, AIS performance, and employee knowledge, on the effectiveness of AIS implementation. Methods: The research population consists of employees working in the financial reporting and cashier/teller roles within Savings and Loans Cooperatives (KSP) in Bangli District. The sample selection employs a purposive sampling method, targeting two employees per KSP, resulting in a total sample size of 76 individuals from 38 cooperatives. Data analysis is conducted using multiple linear regression to test the hypotheses and assess the relationships between the aforementioned factors and AIS effectiveness. Results and discussion: The findings indicate that formalization of information development, information quality, satisfaction with system usage, AIS performance, and employee knowledge collectively exert a positive influence on the effectiveness of AIS. This suggests that organizations can enhance AIS effectiveness by addressing these factors comprehensively. The results underscore the importance of not only technical aspects but also organizational processes, user satisfaction, and employee competence in determining AIS effectiveness. Furthermore, the study highlights the interplay between these factors and their cumulative impact on organizational performance and decision-making processes. Implications of the research: The implications of this research are significant for organizations seeking to optimize the effectiveness of their AIS implementations. By understanding the factors influencing AIS effectiveness, organizations can tailor strategies to improve system performance, enhance information quality, and increase user satisfaction. Moreover, addressing employee knowledge and training needs can contribute to more efficient system utilization and better decision-making outcomes. These insights can inform managerial decision-making and guide resource allocation towards areas that will maximize the value derived from AIS investments. Originality/value: This research adds value to the literature by providing empirical evidence on the factors influencing AIS effectiveness within the context of Savings and Loans Cooperatives in Bangli District. By examining multiple factors simultaneously and assessing their collective impact on AIS effectiveness, the study offers a comprehensive understanding of the dynamics at play. Furthermore, the research contributes to practical knowledge by offering actionable insights for organizations aiming to enhance AIS performance and maximize the utility of their information systems investments. Overall, this research provides valuable guidance for practitioners and policymakers involved in AIS implementation and management.

Influence of Personality Traits and Organizational Justice on Job Satisfaction among Nurses.

The purpose of this research was to examine whether demographic variables, personality traits, and workplace variables (working in shifts, job tenure, and perceived organizational justice) contribute the most to the prediction of job satisfaction in nurses. The survey included 161 nurses. The instruments used in this research were as follows: the Demographic Data Questionnaire, the Perceived Organizational Justice Scale, the Job Satisfaction Scale, and the NEO five-factor inventory. The study findings indicated that age, health status, distributive justice, and procedural justice positively contribute to job satisfaction among nurses, while neuroticism contributes negatively. Older nurses, those in better health, those who are satisfied with the organization's decision-making process, and those who feel adequately rewarded for their contributions tend to be more satisfied with their jobs. Conversely, nurses with a higher level of the neuroticism personality trait tend to be less satisfied with their job. The strongest predictors of job satisfaction among nurses were found to be health status, the personality trait of neuroticism, and distributive and procedural justice, with the age of nurses being slightly less powerful but still significant.

Co-operative Banks - A Helping Hands for Small and Medium Entrepreneurs in Saharanpur District

Co-operative banks are more structured compared to credit associations. While local branches of cooperative banks can pick their own leaders and manage their own tasks, big decisions need to be approved by a main office. Credit associations frequently exercise significant local fundamental leadership, but by joining forces, they can share back-office functions including access to the global payments system. This essay provides background information on cooperative banks and small bank groups. Co-operative banks have more information available than "little establishments" as a whole cooperative banking systems exhibit greater organizational structure compared to credit association systems. Local branches of cooperative banks have autonomy in selecting their executive candidates and managing their operations. Small and medium enterprises (SMEs) encounter unique challenges in their development compared to large enterprises. The competitive market environment demands that SMEs adapt to the survival-of-the-fittest dynamics inherent in a market economy. In essence, this translates to a competition for human resources, making staff training a crucial method for SMEs aiming at long-term, stable development. Staff training serves as a fundamental approach to elevate the quality of human resources within SMEs. The paper provides background information on cooperative banks and small bank groups, highlighting their organizational structure and decision-making processes. It emphasizes the importance of staff training in small and medium enterprises (SMEs) for long-term, stable development, as it enhances the quality of human resources and improves overall productivity and competitiveness. The paper discusses the role of corporate culture in SMEs, stating that cultivating a positive corporate culture can enhance cohesion, employee loyalty, motivation, and job satisfaction, ultimately fostering productivity and innovative outcomes. It also highlights that a strong corporate culture can be a unique selling proposition for SMEs in attracting and retaining top talent. Additionally, the paper mentions the significance of cooperative banks in rural financing and their growing activity in metropolitan areas, contributing to the local economy and employment generation.

Corporate Social Responsibility (CSR) and its Influence on Organizational Reputation

Purpose: The main objective of the study was to examine Corporate Social Responsibility (CSR) and its influence on organizational reputation.
 Methodology: The study adopted a desktop research methodology. Desk research refers to secondary data or that which can be collected without fieldwork. Desk research is basically involved in collecting data from existing resources hence it is often considered a low cost technique as compared to field research, as the main cost is involved in executive’s time, telephone charges and directories. Thus, the study relied on already published studies, reports and statistics. This secondary data was easily accessed through the online journals and library.
 Findings: The findings reveal that there exists a contextual and methodological gap relating to Corporate Social Responsibility (CSR) and its influence on organizational reputation. Preliminary empirical review revealed a strong positive correlation between CSR activities and organizational reputation across industries and geographical contexts. Companies prioritizing CSR initiatives like environmental sustainability and ethical practices are perceived more favorably by stakeholders, underscoring CSR's role in enhancing reputation and trust. Transparent communication of CSR efforts through various channels strengthens this reputation further. Additionally, the study identifies mediating and moderating factors such as CEO characteristics and industry norms, emphasizing the importance of strong leadership and tailored strategies. Ultimately, integrating CSR into strategic decision-making, transparent communication, and adaptation to stakeholder expectations are crucial for building a positive reputation that fosters long-term success.
 Unique Contribution to Theory, Practice and Policy: The Stakeholder theory, Institutional theory and the Resource Based View theory may be used to anchor future studies on Corporate Social Responsibility (CSR). The study provided comprehensive recommendations based on its findings. Firstly, it suggests prioritizing CSR initiatives aligned with core values and business objectives to enhance reputation and build stakeholder trust. Secondly, transparent communication strategies should be adopted to convey CSR efforts effectively, fostering credibility and engagement. Furthermore, integrating CSR into overall business strategy and operations ensures its alignment with organizational culture and decision-making processes, maximizing its impact. Investing in stakeholder engagement enhances the effectiveness of CSR initiatives by involving diverse stakeholders in program design and evaluation. Additionally, monitoring and evaluating CSR impact through both quantitative and qualitative metrics is essential for accountability and continuous improvement. Lastly, leadership commitment and organizational culture are emphasized as crucial drivers of CSR, with senior executives playing a pivotal role in fostering an ethical and socially responsible environment that enhances organizational reputation and sustainability.

The structural modelling of significant organisational and individual factors for promoting sustainable campus in Saudi Arabia

IntroductionIn recent years, campus sustainability has gained global prominence, with a focus on sustainability initiatives and environmental activities within university campuses. This study aims to explore the factors contributing to the expansion of sustainability initiatives in Saudi Arabian university campuses.MethodsThe research utilizes the Interpretive Structural Model (ISM) as a framework for public universities. A literature review incorporating rational choice theory (RCT) and organizational change theory (OCT) is conducted to identify variables relevant to campus sustainability. The hierarchical interrelationships among these variables are examined, and the Matrice d’Impacts Croises-Multiplication Appliqué and Classment Analysis (MICMAC) categorize the study variables. Associations between the variables are validated through expert consultations from selected case study institutions.ResultsThe findings highlight the significance of organizational structure and decision-making processes in determining the prevalence of other sustainability-related variables. Organizational structure and decision-making processes are recognized as key factors exerting significant influence over other variables. Additionally, leadership is categorized as a linkage variable, representing a strong relationship within the hierarchical model.DiscussionThe study acknowledges the challenges in implementing sustainability initiatives, including conflicts in strategic planning, absence of campus sustainability policies and regulations, financial barriers, and lack of support from leadership. The study offers valuable insights and recommendations for stakeholders involved in sustainability initiatives within higher education institutions, particularly university leaders and decision makers in facility and project management departments (F&PM). By addressing the organizational and decision-based factors, effective integration of sustainability practices into university planning and activities can be achieved. This research contributes to filling the knowledge gap regarding the factors influencing the implementation of sustainability in Saudi Arabian higher education institutions (HEIs). The study emphasizes the importance of addressing organizational structure, decision-making processes, and leadership in order to successfully implement sustainability practices on university campuses.

Social and Environmental Responsibility in Accounting: Beyond Financial Metrics

This exploratory research study is motivated by the evolving role of accountants in contemporary business environments. It seeks to investigate the expanding responsibilities of accountants beyond traditional financial metrics to address social and environmental issues, driven by shifting societal expectations and the imperative for organizations to embrace sustainability and responsible business practices. Historically, accountants have been primarily concerned with financial transactions and economic performance, but the global business landscape's transformation demands a broader perspective. The pressing issues of climate change, social inequality, and corporate misconduct have highlighted the need for accounting professionals to engage with ethical considerations, sustainability reporting, and the integration of non-financial metrics into decision-making. The primary objective of this study is to comprehensively explore the expanding role of accountants in addressing social and environmental responsibility in accounting. It aims to analyze the ethical dimensions, sustainability reporting practices, corporate social responsibility, and the integration of non-financial metrics into the decision-making processes of organizations. To achieve this objective, the study employs a qualitative research design, incorporating case studies to provide in-depth insights into real-world practices. Data collection methods include literature review, document analysis, and interviews with accounting professionals. Data analysis techniques involve thematic analysis to identify patterns, themes, and key findings. The research reveals several key findings. Accountants are now expected to go beyond their traditional roles as record-keepers and financial gatekeepers. Ethical considerations have become integral to accounting practices, impacting transparency and reporting st

Organized crime requires dynamic decision making.

It is extremely hard to successfully fight organized crime, not only because there are ambiguous and complex interactions between factors and actors, but also because organized crime is volatile and adaptive to changing conditions. This paper argues that, in addition to acquiring knowledge on criminal processes and behavior, we also need a better understanding of organizational decision-making processes to select the most effective and sustainable interventions aimed at organized crime. To date, one-shot decisions from a single organizational perspective are predominant in fighting organized crime. This type of decision often ignores the system response to the intervention. There is a need to acknowledge the dynamic nature of criminal behavior and networks, and to take that into account in the design of an intervention strategy. Such an approach entails a sequence of interdependent steps, iteratively applied, to reach sustainable effects. However, this way of decision making does not come naturally for most people. This paper concludes that investments should be made in training and decision support for teams fighting organized crime.

The Integration of HR Analytics and Decision Making

Integrating HR Analytics into organizational decision-making processes is crucial for modern businesses looking to improve human resource management practices and drive better decision-making outcomes. This systematic literature review explores the importance of HR Analytics integration, its key determinants, and its impact on organizational performance and decision-making effectiveness. Through an analysis of existing literature, this review identifies factors that influence HR Analytics integration, such as data collection practices, technology availability, managerial skills, and organizational policies. This review also revealed a research gap regarding the optimal use of HR Analytics for strategic decision making, highlighting the need for further research in this area. Overall, these findings underscore the importance of HR Analytics in driving better HR management practices and better organizational decision-making outcomes.

Factors Contributing to a Land Value Information System to Become a Solution for the Shortage of Property Transaction Evidence in Sri Lanka: Property Valuers’ Perception

In developing markets, obtaining comparable evidence for real estate valuations is often challenging. Land Value Information Systems that aim to gather, store, handle, retrieve, and perform land-related data for lawful, organizational, and institutional decision-making processes, have been used in developed countries to address this issue. However, Sri Lanka lacks a comprehensive land value information system. Thus, this study aimed to examine the factors that contribute land value information systems to become a potential solution in addressing lack of property transaction data, focusing on the perception of property valuers in Sri Lanka. A structured questionnaire, unstructured interviews and discussions were used with 30 professional real estate valuers in both qualitative and quantitative methods, revealing a positive attitude towards adopting the system. The advantages of such systems were aligned with time saving, accessibility to up-to-date data, convenience, etc., while concerns included disrupting the valuation industry’s monopoly and information security challenges. The contributing factors were identified under three main categories, technological factors, organizational factors and people factors. Study findings revealed that technological factors were ranked high as most impactful for the successfulness of a land value information system. While technological and organisational factors were deemed achievable during implementation, the study suggests additional efforts, such as establishing a help desk, conducting training programmes to address people-related factors.

Implementation of a Business Intelligence System in the Brazilian Nuclear Industry: An Action Research

The literature on information systems emphasizes the positive impact of information from business intelligence systems (BIS) on decision-making, especially in highly regulated environments. Assessing BIS effectiveness is vital to understanding its value and significance in improving operational performance and management. However, deploying BIS and understanding how BIS dimensions are interrelated and how they affect the decision-making process in organizations in the nuclear field still need to be explored. In order to address this research gap, this article investigates the process of implementing BIS in a Brazilian company from the nuclear industry using an action research methodology. Results suggest that the use of BIS in decision-making routines allowed company managers to expand their perception of previously neglected information, significantly helping in decision-making and prioritizing actions and/or solutions.

When participatory design meets data-driven decision making: A literature review and the way forward

This study explores the impacts of participatory design (PD) on data-driven decision-making (DDDM) in organisations. Despite the extensive examination of PD and DDDM individually, there is a dearth of research in understanding their integration and their impact on decision-making processes in organisations. This research aims to fill this gap by investigating the potential impacts, challenges, benefits, and critical success factors associated with the incorporation of PD activities into DDDM. The study employs a systematic literature review methodology to provide a comprehensive understanding of the topic. The paper provides a research agenda for future researchers as well as discussing best practices for organizations seeking to optimise their data driven decision-making processes in a participatory manner. The research also discussed the ethical implications of data-driven decision-making. Ultimately, this research advances our understanding of how PD and DDDM can be effectively combined to achieve better decision-making outcomes.

Unraveling the Tapestry: the Strategic Deployment of Jargon in Commerce and Management

This article delves into the multifaceted realm of jargon in commerce and management, exploring its role as a strategic tool in communication within these domains. It examines the nuanced ways in which jargon is employed, its impact on stakeholders, and the fine line between effective communication and exclusionary language. By shedding light on the deliberate use of jargon, this article aims to enhance our understanding of its significance in shaping organizational discourse and decision-making processes.

Information visualization and strategic problem comprehension as drivers of strategic decisions

Despite its practical relevance for strategic decision processes in organizations, research on strategic cognition has thus far largely ignored the impact of information visualization. This is surprising as research in the fields of cognitive psychology and medicine shows quite consistently that visual aids have positive effects on decision makers’ comprehension of the issues at hand and – consequently – their decision outcomes. In this paper, we build on cognitive psychology and strategic cognition research to introduce strategic problem comprehension as a concept that links information visualization and strategic decision outcomes. We hypothesize that information visualization leads to higher levels of strategic problem comprehension, as it fosters the integration and comparison of relevant information, which subsequently improves strategic decision outcomes. Furthermore, we identify overconfidence as a boundary condition for the effect of information visualization on strategic problem comprehension Two vignette-based decision experiments involving 62 graduate-level management students and 79 executives, respectively, confirm our hypotheses. Our study contributes to strategic cognition research by specifying the important impact of information visualization as well as strategic problem comprehension for strategic decision-making.