Organizational Communication Research Articles

The Impact of Implementing the Modular Professional Nursing Practice Model on Nurse Work Motivation at Unicare Clinic Bali

Background: The implementation of the Professional Nursing Practice Model (PNPM) has not been carried out by all health institutions in Indonesia, which causes the work of nurses to be less effective and affects nurses' work motivation. This study aimed to determine the impact of PNPM on nurses’ motivation at Unicare Clinic Bali. Methods: This study used a quasi-experimental design with a control group. A total sampling method involved 140 nurses divided into intervention and control groups. The variables identified were the components of work motivation, which consist of organizational culture, leadership, communication, work activities, and compensation. The research instrument used was a standard work motivation questionnaire based on Herzberg's theory. Data analysis was conducted using a paired t-test to measure the difference between the control and intervention groups and an independent t-test to determine the difference between intervention groups. Results: The results showed differences in nurses' work motivation scores in the intervention group before and after the intervention. There is a significant difference between work motivation between the intervention and control groups with t-value 2,432> t-table 1,667 tables and p value<0.05. Conclusion: There was an increase in nurses' work motivation components in applying the Modular PNPM. Nurses can play an active role in providing suggestions to improve the quality of nursing services, and evaluation of the PNPM can be carried out on an ongoing basis to maintain its effectiveness and efficiency.

An Analysis of The Agribusiness Communication Structure of Dairy Cattle Farmers: The Case Study of The Tegal Mandiri Farmer Group

Problems in dairy cattle agribusiness require attention not only from the farmers themselves but also from farmer organizations. To understand the communication patterns among group members in the agribusiness sector, including the exchange of information related to cattle production, animal health, and wholesale prices, it is essential to analyze the communication network of the dairy cattle farmer group. This network is significant because it serves as the hub of organizational communication, both internally and externally. This research seeks to analyze the communication structure of the dairy cattle farmer group and investigate the relationship between the respondent characteristics and the communication networks within the Tegal Mandiri farmer group in Bogor Regency. The Social Network Analysis (SNA) method and a quantitative approach were used to conduct the research, with the Tegal Mandiri farmer group members in Bogor Regency as the unit of analysis. The group communication structure was analyzed using degree and closeness centrality, and the relationship between respondent characteristics and the communication network was analyzed using Spearman rank correlation. IBM SPSS Statistics 26 and UCINET 6 were the tools used for analysis. The study revealed that 1) the average degree centrality of the group was between 1.00 and 2.20, and the average closeness centrality was between 400.00 and 558.10. 2) The respondents' characteristics of farmers were significantly related to the communication networks within the group. The study found that the communication structure of the Tegal Mandiri farmer group exhibited low connectivity and an ineffective coordination forum

Komunikasi Agribisnis Dinas Pertanian Dan Perkebunan Dengan Petani Dalam Pengembangan Kopi Robusta Di Kabupaten Kediri

Regarding the development of robusta coffee, the Kediri Regency Agriculture and Plantation Service (Dispertabun) has been in contact with farmers through Field Extension Officers (PPL). Finding out the model and techniques for agribusiness communication as well as the challenges encountered in implementing Dispertabun's agribusiness communication with farmers to develop robusta coffee in Kediri Regency are the goals to be accomplished. In addition to interactive model data analysis, this study employs a qualitative descriptive methodology (Miles and Huberman). The research findings led to the conclusion that the context of the message being communicated determined the choice of agribusiness communication model. The application of interpersonal (individual) and organizational (group) communication techniques depends on the message's content. It is possible to reduce potential communication obstacles in agriculture. The findings suggest that in order to minimize potential barriers to communication, the Kediri Regency Dispertabun through PPL should continue to maintain appropriate (relevant) communication models and methods. Additionally, keep up the good work in improving agribusiness communication with robusta coffee farmers in order to continue meeting new objectives and targets related to agribusiness communication.

STRATEGI KOMUNIKASI ORGANISASI DALAM MENINGKATKAN KINERJA KARYAWAN CANGKRUK VAPE SHOP SIDOARJO

This study examines the organizational communication strategies used by Cangkruk Vape Shop to improve employee performance, which are deemed ineffective in enhancing employee motivation, as evidenced by frequent tardiness and suboptimal work performance. This research employs a descriptive qualitative method. Data was collected through interviews with the shop owner, manager, store supervisor, and three operational staff of Cangkruk Vape Shop Sidoarjo. The main focus of the research is to identify and analyze the forms of communication strategies, both vertical and horizontal, used to improve employee performance. Data collection techniques include observation, interviews, and documentation. The research findings indicate that vertical and horizontal communication is used to create a positive work environment. This communication enhances employee work ethic and evaluates their performance through nine indicators. Improvements in employee performance are seen in increased creativity, initiative, and discipline.

A higher-order job crafting mediation model with PLS-SEM: relationship between organizational identification and communication satisfaction

A higher-order job crafting mediation model with PLS-SEM: relationship between organizational identification and communication satisfaction

Komunikasi Organisasi Dalam Pengelolaan Bantuan Sosial Terhadap Peningkatan Kesejahteraan Masyarakat Desa Di Kabupaten Konawe Selatan

Social assistance is one of the central and regional government programs aimed at improving community welfare, so procedures for implementing social assistance programs must be transparent and consistent in order to achieve community independence. The purpose of this research is to provide an overview of organizational communication in order to improve the welfare of village communities through the provision of social assistance in South Konawe Regency. A qualitative research approach will be used to obtain constructive analysis and supporting data regarding policies implemented by the Social Service regarding the provision of social assistance. The research findings revealed four types of communication used to achieve community welfare goals: Downward communication, Upward communication, Horizontal communication, and Interline communication. These four methods have proven to be effective in distributing social assistance in South Konawe Regency, preventing all types of obstacles such as duplication and providing social assistance that is not intended.

Revolutionizing Organizational Communication in Industry 4.0: Unlocking Opportunities and Overcoming Challenges in Bangladesh

This paper examines the impact of Industry 4.0 on organizational communication, exploring the opportunities and challenges presented by this revolutionary paradigm shift. The study employs a qualitative research methodology, drawing on academic literature, case studies, and in-depth interviews with national and international organizations. By evaluating the importance of effective communication in the Internet of Things (IoT) era, the paper assesses the opportunities and identifies the challenges of Industry 4.0 in organizational communication. The study delves into the complex relationship between technology and communication, outlining best practices for implementing communication tools and artificial intelligence (AI) in Industry 4.0. Effective communication is crucial for success in Industry 4.0, as it enables individuals to collaborate effectively and share ideas, leading to improved decision-making and problem-solving. However, information overload, miscommunication, and isolation risks must be mitigated to ensure effective communication. Investing in employee training and development, establishing clear communication protocols, and balancing virtual and face-to-face communication can help organizations manage these risks effectively. Mitigating the risks associated with organizational communication in Industry 4.0 is crucial to ensure that organizations can successfully leverage the opportunities presented by this era of digitalization. Recommendations include adopting cybersecurity measures, streamlining communication processes, protecting personal information, ensuring clarity and transparency, regularly updating data security measures, and promoting inclusive communication to overcome social barriers and ensure sustainable organizational communication.

Implementation of Internal Organizational Communication in the Motor Vehicle Registration and Identification (Regident) System in the South Sulawesi Police Traffic Directorate

The purpose of this study is to analyze the implementation of organizational communication from the aspect of internal communication in the Motor Vehicle Registration and Identification (Regident) System at the South Sulawesi Regional Police Traffic Directorate. The research uses a quantitative and qualitative approach with an Explanatory Design research design. The results show that internal organizational communication plays a very important role in the context of implementing information technology for the Motor Vehicle Registration and Identification (Regident) System services at the South Sulawesi Regional Police Traffic Directorate. Here are some key points to consider: first, Coordination and Collaboration where internal organizational communication facilitates effective collaboration between various units or departments within the Traffic Directorate. Second is Information Dissemination where effective communication ensures that all staff understand the latest changes or developments in the Regident system, including the implementation of new technology or improvements made. Third is Motivation and Engagement where good communication can increase staff motivation and their engagement in achieving organizational goals, and fourth is Conflict Resolution where open and clear communication helps in addressing conflicts or disagreements among staff or departments that may arise in the management of Regident.

The Structuration of Positive Communication Experiences: The Case of the Great Resignation

The Great Resignation and COVID-19 pandemic are two extended crises marked by organizational change and employee turnover. This study examines the positive organizational communication experiences that influenced employee retention during this time of organizational crisis. Data for this research were collected through 25 semi-structured interviews and analyzed using a phronetic iterative approach. Through the use of structuration theory, the findings indicated that participants’ positive experiences of organizational communication transformed into reasons to stay with their workplaces during a time of extended crisis. Participants identified how organizational structures were reaffirmed or changed as employees and leaders utilized different resources and created new rules for interaction. Findings of this study show how positive organizational communication experiences can mitigate negative experiences and strengthen employee retention. During crises, organizations and their leaders should focus on fostering connection, belonging, and open communication among all employees.

Communication Strategy in Handling Land Boundary Disputes at the Land Office of Lhokseumawe City

This research aims to determine the communication strategy used by the Dispute Control and Handling Section of the Lhokseumawe City Land Office in managing land boundary disputes. The main theories and concepts used are communication strategy, organizational communication, and persuasive communication. This research uses a qualitative approach with a case study method, data collected through observation and interviews with employees involved in handling land boundary disputes. The results of this study found that the Lhokseumawe City Land Office uses a caucus process in its communication strategy in handling disputes, in contrast to the more commonly used direct mediation approach. The stages of dispute handling are in accordance with Hafied Cangara's five-step communication planning model. Analysis of the communication dimensions shows that internal communication occurs both vertically and horizontally through meetings, phone calls, and WhatsApp messages, involving reciprocal exchanges between leaders and employees and between employees. External communication involves the office acting as a facilitator during meetings. Persuasive techniques identified include integration, which involves negotiation, and fear induction, which highlights the potential consequences of unresolved disputes. The implications of this research underscore the importance of structured communication planning and strategy in effective dispute management. The findings suggest that other government agencies may benefit from adopting a similar approach. The use of effective persuasive techniques can improve the efficiency of dispute resolution.

The Impact of Organizational Communication and Compensation on Employee Performance, with Employee Engagement as a Mediating Variable (Evidence from an Indonesian Stated-Owned Company)

This study aims to analyze the effect of compensation and organizational communication on employee engagement and then to analyze the effect of employee engagement on employee performance. A total of 128 PT Pegadaian employees were involved as research respondents. This quantitative research uses a survey method, and data collection uses a questionnaire and a Likert scale. Data were analyzed using structural equation modeling (SEM) and the AMOS program. The advantage of the SEM approach with AMOS is that the analysis can be carried out simultaneously. The results showed that of the 5 research hypotheses, research data supported three: 1) Compensation had a positive and significant effect on employee engagement, 2) Compensation had a positive and significant effect on employee performance, and 3) Employee engagement had a positive and significant effect on employee performance. This means that research data support the role of employee engagement as a mediating variable.

Sarung dan Celana Panjang di Komunitas Nahdlatul Ulama: Perspektif Theory of Planned Behavior

Communication is an important aspect in every organization. Both between leaders and subordinates and vice versa, as well as from fellow members of the organization. The relationship between communication and organizational science is seen in how each individual influences the achievement of organizational goals. Nahdlatul Ulama as the largest community organization in Indonesia, requires good organizational communication in disseminating information to all levels of the organization. The aim of this research is to explain and analyze the statement by Gus Yahya as General Chair of PBNU regarding sarongs and trousers towards Syuriyah and Tanfidziyah ranks, which has an impact on the understanding of NU administrators in interpreting this statement. The research method used is descriptive qualitative, with analysis using the Theory of Planned Behavior approach, proposed by Icek Ajzen. The data collection techniques used in this research were interviews, observation, documentation and questionnaires. The results of this research, namely that the NU management interpreted Gus Yahya's statement as a distinction between Syuriyah and Tanfidziyah administrators, where Syuriyah is the highest leader of NU and Tanfidziyah is the executive of the organization.

The Role of Organizational Communication in Increasing Work Morale of Kitchen Employees at the Aryaduta Hotel Manado

This research aims to analyze the role of organizational communication in kitchen employees' work spirit at the Aryaduta Hotel Manado. This research uses a qualitative method with a case study approach. Data was collected through interviews and field observations with kitchen employees. The research results show that organizational communication is essential in increasing kitchen employee morale: increasing employee motivation, collaboration and job satisfaction. Good organizational communication leads employees to understand the organization's goals, the tasks they carry out, and the expectations given to them. Clear and timely messages also ensure employees have the information they need to do a good job. On the other hand, delays in delivering information have implications for uncertainty and confusion among employees. Lack of team communication can also hinder effective collaboration and coordination in the Kitchen. The implications of this research are essential for hotel management to carry out effective organizational communication in increasing kitchen employee morale. The research results form the basis for further research in the field of organizational communication and employee morale in the hotel industry.

The Influence of Organizational Communication, Work Motivation on Lecturer Performance at the Faculty of Management and Business Culture, Mandalika Education University (UNDIKMA)

This research is aimed at analyzing and determining the significant effect of organizational communication and work motivation on the performance of lecturers in Faculty of Culture Management and Bisiness , Undikma as well as determining which of the variables is the most dominantly affecting the performance of lecturers in Faculty Culture Management and Business. This research is associative or causality study. The respondents were all 59 in this Faculty. The data were analyzed with multiple linear regression using SPSS Program. The research showed that 1) Organisational communication variable had positive and significant effect on the performance of lecturers in Faculty Culture Management and Business, 2) Work Motivation variable had positive and significant effect on the performance of lecturers in Faculty Culture Management and Bisiness, and 3) Organisational Communication variable had the most dominant effect on the performance of lecturers in Faculty Culture Management and Business Based on these findings, it is recommended that Faculty management improves the level of effective communication and work motivation to improve the level of working performance. It also directs future research to cope with other variables such as the university leaders’ perspectives to triangulate the findings.

Peran Pengembangan Karir dan Komunikasi Organisasi Terhadap Kinerja Karyawan pada PT. Incasi Raya Group

This research aims to determine the influence of career development and organizational communication on employee performance at PT Incasi Raya Group. The research method used is descriptive quantitative using primary data obtained through a survey using a questionnaire distributed to employees of PT Incasi Raya Group. Data analysis was carried out using multiple linear regression. The results of the analysis show that career development has a positive and significant influence on employee performance, as does organizational communication. Apart from that, these two variables simultaneously also have a positive and significant effect on employee performance

The impact of top management team members diversity on corporations’ performance and value: evidence from emerging markets

The study contributes to understanding the impact of top management team (TMT) member diversity on corporations’ performance and value in emerging markets. It examines three dimensions of diversity in TMT: gender, education, and foreign nationalities, providing insights into how these factors influence corporate performance and value. The study’s quantitative analysis of 70 non-financial corporations from Brazil, Egypt, India, Russia, Saudi Arabia, South Africa, and Turkey from 2013 to 2022 using cross-sectional unit analyzes helps establish empirical evidence on the relationship between TMT diversity and corporate performance in emerging markets. Study’s findings can inform corporations in emerging markets about the importance of promoting diversity in their top management teams to improve performance and value. The study found a significant impact of top management team diversity based on education and foreign nationalities but a non-significant impact on gender on some key performance indicators (KPIs). The study can explain the non-significant impact of gender according to shifting the prevailing theory from sexual selection theory to prospect theory. On the other hand, the study believes that the optimal mass of diversification, or the weight of members with diverse backgrounds, determines whether the impact of diversification is positive (it leads to increased creativity, innovation, problem-solving ability, talent attraction and retention, and employee engagement and productivity) or negative (it leads to increased organizational conflict and communication difficulties). If it is less than this mass, the benefits of diversity are limited, but if the mass is greater than it, the harms of diversity are greater than the benefits. The study also highlights the need for future research in the area of diversity in top management and provides a plan outlining steps to enhance diversity in top management teams.

Multiple pathways to organizational legitimacy: Information visibility, organizational listening, and cross-sector partnerships

Given the critical role of legitimacy in attracting key resources for organizational survival and growth, organizational and strategic communication research has long sought to understand the mechanisms essential in improving organizational legitimacy. Guided by stakeholder research and configurational thinking, we examine three interconnected communication mechanisms for relationship management in organizational legitimation: (a) information visibility, (b) organizational listening, and (c) cross-sector partnerships. Based on survey and archival data from 44 U.S. nonprofit organizations, we employed a fuzzy-set qualitative comparative analysis to identify the pathways to high or low organizational legitimacy. Our results reveal the combinations of these factors can complement or substitute for one another to explain legitimacy. Specifically, high pragmatic legitimacy requires effective listening to stakeholders and collaborating with government agencies. By contrast, in low pragmatic legitimacy, organizations are often hindered by limited capacity for information visibility, ineffective listening to stakeholders, and no collaboration with corporate partners. These results suggest theoretical contributions to stakeholder research in public relations and organizational and strategic communication scholarship, as well as practical implications for improving organizational legitimacy for mission-driven organizations.

Pola Komunikasi Organisasi Majelis Talim Syubbanul Muslimin Dalam Pembentukan Karakter Sosial Pada Remaja

This research is motivated by the importance of organizational communication patterns carried out by religious assemblies in shaping the social character of adolescents. The aim of this study is to understand the role and factors of organizational communication in facilitating social interaction and character development, as well as to gain an understanding of adolescents' responses and perceptions of the communication patterns implemented. The theories used in this research are organizational communication theory, communication patterns, and adolescent character formation. The method used is descriptive qualitative. Data collection techniques were conducted through informant interviews and documentation studies. The results of the study indicate that the Syubbanul Muslimin Assembly acts as a religious education center that provides positive benefits for adolescents. The communication patterns applied by the Syubbanul Muslimin Assembly are effective in conveying religious values and social norms. Interactions within the organization contribute to the development of adolescents' social personalities.

Impression Communication Management on Organizational Communication: LAZ Coal Case Study

This case study delves into the significance of impression communication management in influencing organizational communication at LAZ Coal, a prominent coal mining company. The findings provide valuable insights for scholars and practitioners in the fields of organizationalhis research explores the impact of strategic impression communication on stakeholder perceptions, information sharing, and the overall communication environment within an organization. The extensive body of research on impression management emphasizes its importance in projecting a positive organizational image and effectively managing stakeholder perceptions. In the same vein, studies on organizational communication highlight its crucial importance in promoting the sharing of information, teamwork, and the establishment of a unified organizational culture. This case study seeks to combine these two areas to explore how impression communication management and organizational communication interact with each other. This research utilizes a qualitative, multi-method design, following the case study approach proposed by RK Yin. We collected data by conducting in-depth interviews with key personnel, analyzing internal communications documents, and observing organizational interactions. The case study approach provided a thorough understanding of the phenomenon within the LAZ Coal setting, taking into account the context and various factors involved. The findings highlight how LAZ Coal's strategic approach to communication has had a significant impact on both internal and external dynamics. This includes their consistent messaging, selective information dissemination, and effective use of communication channels. As a result, employee engagement, stakeholder perceptions, and the overall communicative culture within the company have been significantly influenced. The case study highlights the significance of incorporating impression communication management into the overall organizational communication strategy. By acknowledging the interdependence of these two areas, LAZ Coal and similar organizations can improve their capacity to present a positive image, promote open information exchange, and foster a cooperative and effective communication environment. The findings provide valuable insights for scholars and practitioners in the fields of organizational communication and strategic management.

Analisis Komunikasi Organisasi Karyawan pada PT. Proxi Jaringan Nusantara Wilayah Batam

This research aims to answer how employee organizational communication at PT. Nusantara Network Proxy Batam Region. This research uses organizational communication theory and communication effectiveness theory. Then the research method used is descriptive qualitative with secondary data collection techniques supported by observation and interview techniques. The research results show that employee organizational communication at PT. The Nusantara Network Proxy for the Batam Region shows an egalitarian pattern. This is influenced by individual factors including region, educational background, culture and others, as well as external factors, namely work environment, friendship cycle, mastery of social media and others. This condition affects organizational communication structurally, either vertically, namely communication between strata/positions or horizontally, namely communication between employees in the same job position.