Operational Staff Research Articles

Determinants of Employee Loyalty in Port Vehicle Handling Companies

Objective : This study aims to develop a loyalty model for operational staff in vehicle handling terminal companies by analyzing the impact of Employee Engagement, Organizational Citizenship Behavior (OCB), Trust, and Job Satisfaction on employee loyalty in two Vehicle Handling Terminal Companies in DKI Jakarta and Subang, West Java.Methodology : The research uses a quantitative approach with descriptive and inferential statistics. Focus Group Discussions with experts validate the findings, involving a population of 87 operational staff members. Data is analyzed using the Partial Least Square-Structural Equation Model (PLS-SEM).Research results : Descriptive statistics reveal that operational staff's perceptions of employee loyalty are satisfactory but need improvement. Regarding causality, Employee Engagement has a positive and significant impact on employee loyalty. Organizational Citizenship Behavior (OCB) has a negative and significant effect on employee loyalty. Employee organizational trust significantly influences employee loyalty, while job satisfaction has a positive and significant impact on loyalty.The novelty of this research lies in explaining the loyalty model for operational staff in vehicle handling terminal companies through Employee Engagement, OCB, Organizational trust, and job satisfaction, with Employee Engagement being the dominant factor. Job satisfaction is explained by OCB and Organizational trust, but it does not mediate the relationship between Employee Engagement, OCB, Organizational trust, and employee loyalty

The Influence of Supply Chain Integration, Agility, and Innovation on Company Performance

This research aims to determine and investigate the role of supply chain integration, agility, and innovation in the performance of Micro, Small, and Medium Enterprises (MSMEs) operating in the food and beverage sector. By optimizing these factors, companies can enhance the value and profitability generated across the supply chain, encompassing value addition from suppliers to manufacturers, manufacturers to distributors, and ultimately to consumers. This value is created from the service value and price of a finished product, with the total costs borne by the entire supply chain system. The study focuses on MSMEs in the Yogyakarta region, employing random sampling techniques to gather data from various stakeholders, including owners, managers, and operational staff. Questionnaire-based data collection is followed by Structural Equation Model (SEM) analysis using AMOS software. The results of this research indicate that integration, agility, and innovation have a positive effect on company performance, both in terms of financial performance and operational performance. This study contributes to the supply chain literature, specifically in the food and beverage industry, by expanding the understanding of supply chain dynamics. To enhance supply chain integration, managers can implement broader strategies and utilize information technology for better collaboration. To improve supply chain agility, the focus should be on developing flexibility and partnering with agile businesses. Supply chain innovation can be promoted through investments in technology and prioritizing innovation in products, processes, and business models.

Вопросы организации оперативно-розыскной деятельности в рамках борьбы с преступлениями, совершаемыми несовершеннолетними

The article deals with the problem of carrying out operational investigative activities in relation to minors who have committed acts containing signs of a crime, as well as the use of various resources by the operational staff of the territorial internal affairs bodies to identify them. The emphasis is placed on the actualization of intra-organizational management activities in the field of operational search activities and the quality of their planning, taking into account the systemic and structural interaction of police units.

Knotless suture in revision total joint arthroplasty: a prospective randomized controlled trial.

The use of barbed sutures for wound closure in primary total joint arthroplasty (TJA) has been shown to be effective and safe. However, their effectiveness and safety in revision TJA procedures has not been thoroughly studied. This study aims to evaluate the efficacy and safety of using barbed suture closure in revision TJA setting. A total of 80 patients undergoing revision TJA between September 2020 and November 2022 were included in this randomized controlled trial study. Following informed consent, patients were computer-randomized to the treatment arm (barbed suture wound closure) or to the control arm (conventional wound closure). Closure duration, closure rate, number of sutures used and wound related outcomes including complication rates and Patient and Observer Scar Assessment Scale (POSAS) score were compared between groups. The use of barbed sutures decreased closure time by 6min (30.1 vs. 36.1min, P = 0.008) with a higher wound closure rate (6.5 vs. 5.5mm/minute, P = 0.013). Additionally, the number of sutures used for wound closure in the barbed group was significantly lower than in the control group (6.2 vs. 10.1, respectively, P < 0.001). There were no significant differences in the rate of postoperative wound complications (P = 0.556) or patient and observer POSAS scores (P = 0.211, P = 297, respectively) between the two groups at 3-month follow-up. Closure of revision TJA surgical wound utilizing barbed sutures reduced closure time and the number of needles handled by operative staff, with no significant increase in intra- or post-operative complications rate when compared to traditional closure technique. I.

STRATEGI BRANDING CUPABLE CAFE SEBAGAI CAFE RAMAH DIFABEL

The research with the title Branding Strategy of Cupable Café as a Disabled Friendly Café in 2022 aims to find out the branding strategy used by Cupable Café in the process of introducing the Café's identity as a disabled friendly Café. Cupable Cafe is a cafe that employs people with disabilities to work as baristas and serve customers. Cupable Cafe uses social media as a communication activity to get a good response so that people recognise Cupable Cafe as a disabled-friendly cafe. The research method used is a descriptive qualitative research method. Data collection techniques used semi-structured interviews and documentation. In-depth interviews were conducted with two informants, namely the Cupable Cafe Operations Staff and Cupable Cafe Barista. The results showed that Cafe Cupable's strategy in building an identity as a disabled-friendly cafe with a type of digital branding is to use social media as a branding strategy and hold a programme in the form of Pop Up and Kopi Keliling. Cupable Café also actively participates in various events in Yogyakarta as a form of introducing cafes that empower people with disabilities

Experiential learning in a problem-based course on urban forest planning and management

Environmental management in urban spaces involves creative problem-solving with regard for public communication, economics, and socio-political dynamics. As post-secondary institutions provide increasing opportunities for developing these skills, there is little discussion about pedagogical approaches in urban forestry and sustainability programs. A seminar-format university course was designed and implemented to teach management planning in urban forestry. The course employed experiential learning to enhance students' capacity for identifying problems and proposing novel solutions to classroom-confined and live case studies in urban forest management. Student focus group participants valued the incorporation of operational aspects into post-secondary education, as well as reflective opportunities provided through peer-to-peer learning, peer-based evaluations, and opportunities for autonomous active experimentation. Students experienced a positive shift in perceptions of operational staff, underscoring the importance of arborists’ work and their experiential knowledge. The experiential framework thusly provides a valuable opportunity to introduce real-world management and operations to students within a safe space for exploration.

Determinants of Agribusiness Sustainability: An Exploratory Factor Analysis

The research conducted in this study focused on exploring the determinants of sustainability of agribusinesses. The study employed a cross-sectional survey design and targeted managers and operational staff working in agribusinesses affiliated with the National Association of Seed Traders of Ghana (NASTAG). The collected data underwent a series of statistical analyses, including exploratory factor analysis, principal component analysis, and varimax rotation. These analyses were performed on the questionnaires, which contained variables assessing the determinants of sustainability of agribusinesses. The findings of the study revealed some sustainability dimensions of agribusinesses in Ghana. These determinants were categorised into three dimensions: social, environmental and economic sustainability dimensions. These dimensions emerged after applying exploratory factor analysis, principal component analysis, and varimax rotation techniques. Together, these three dimensions accounted for 74.3% of the explained variance in the data. The identified sustainability determinants have both theoretical and practical implications for enhancing agribusinesses. They provide valuable insights into the specific areas that need attention and improvement to promote the long-term viability of agribusiness operations. However, despite the significance of these findings, the study also recommended that future researchers should consider exploring the interconnectedness and potential trade-offs between the economic, social, and environmental dimensions of agribusiness sustainability. It would be valuable to investigate the effectiveness of various strategies and interventions in achieving balanced sustainability outcomes across these dimensions.

Success Factors Associated with Frugal Business Modelling: An Exploratory Factor Analysis

The research conducted in this study focused on exploring the success factors associated with frugal business modelling in the context of agribusinesses. The study employed a cross-sectional survey design and targeted managers and operational staff working in agribusinesses affiliated with the National Association of Seed Traders of Ghana (NASTAG). The collected data underwent a series of statistical analyses, including exploratory factor analysis, principal component analysis, and varimax rotation. These analyses were performed on the questionnaires, which contained variables assessing the success factors related to frugal business modelling. The findings of the study revealed several success factors that aid frugal business modelling in Ghana. These success factors were categorised into six factors: coordination, information and dissemination, regulation and supervision, funding, service delivery, and the institutional framework. These factors emerged after applying exploratory factor analysis, principal component analysis, and varimax rotation techniques. Together, these six factors accounted for 77.9% of the explained variance in the data. The identified success factors have both theoretical and practical implications for enhancing the sustainability of agribusinesses. They provide valuable insights into the specific areas that need attention and improvement to promote the long-term viability of agribusiness operations. However, despite the significance of these findings, the study also recommended the exploration of longitudinal studies. Conducting longitudinal research would provide an understanding of specific policies, regulations, and supportive measures needed to promote the adoption of frugal business models to create an enabling environment for their implementation.&#x0D;

The INGUIDE International Guideline Training and Certification Programme

AbstractHealth guidelines impact clinical, public health and policy practice, but there is no regulation for their development, often leading to variability in quality and trustworthiness. The International Guideline Training and Certification Programme (INGUIDE), established by faculty at McMaster University in partnership and under the auspice of the Guidelines International Network (GIN), addresses this shortcoming by offering structured, evidence‐based training and certification for those involved in guidelines (inguide.org). This commentary describes INGUIDE's background, purpose, structure and significance after approximately 3 years of operation. INGUIDE's mission is to enhance the quality of health guidelines globally. It provides comprehensive training to ensure the systematic development of guidelines based on the best evidence and adherence to international quality standards, as reflected in its ISO:9001 certification. The programme also emphasizes capacity building, filling educational gaps, and ensuring the global inclusivity of its courses. INGUIDE's certification covers the entire lifecycle of guideline development and includes several levels of certification, ranging from panel member to methodologist, lead methodologist, developer, chair and instructor certification. The programme already has had a global impact, training over 1500 learners since its launch. INGUIDE is led by a steering committee with input from an international advisory board and operational staff, supported by certified instructors. The programme's vision for the future includes expanding accessibility and creating additional training modules, with a commitment to continuous improvement and adaptation to diverse healthcare contexts, in particular low‐ and middle‐income countries and settings.

ANALISIS FAKTOR-FAKTOR YANG MEMENGARUHI KINERJA KARYAWAN DENGAN WORK FROM HOME SEBAGAI VARIABEL MODERASI

The purpose of this study was to examine the effects of work motivation, job satisfaction, and work discipline on employee performance at PT. Bank Mayapada International during the Covid-19 pandemic using Work From Home as a moderating variable. The population in this study were employees of PT. Bank Mayapada International's head office and a sample of 100 operational staff respondents who worked from home. The data for this study was collected using an online questionnaire. The scale used is a Likert scale with 25 statements. The analysis technique used is multiple linear regression and moderation regression. The results showed that: work motivation has an impact on employee performance, job satisfaction has an impact on employee performance, work from home has an impact on employee performance, work from home has effect of strengthening the relationship between work motivation and employee performance, work from home has effect of decreasing the relationship between job satisfaction and employee performance, work from home has effect of decreasing the relationship between work discipline and employee performance, and work motivation, job satisfaction, work discipline, and work from all affect employee performance all at the same time. The study's limitation is that it only used a sample of 100 operational staff respondents, whereas other divisions use a work from home system. Suggestions for future researchers also use variables other than work from home as moderating variables, as well as researching companies in other fields and increasing the number of samples to ensure more accurate research results

The Influence of Organizational Culture on Performance Mediated by the Quality of Human Resources: Indonesian Presidential Regulation Number 66 of 2019 concerning TNI Organizational Structure

This research aims to analyze organizational culture on performance by mediating the quality of human resources, a case study of Indonesian Presidential Regulation Number 66 of 2019 concerning the Organizational Structure of the TNI. This research uses quantitative methods with a survey design. Quantitative methods are defined as research methods based on the philosophy of positivism used to research certain populations or samples, collect data using research instruments, and analyze quantitative/statistical data with the aim of testing predetermined hypotheses. The survey design in this research was carried out by distributing questionnaires or questionnaires. This research was conducted on the TNI Strategic Policy and General Planning Staff (Srenum), TNI Operations Staff (Sops) and TNI Personnel Staff (Spurs). There are three data collection methods used in this research, namely questionnaires, literature studies, and online research. In general, the assessment technique used in this research questionnaire is the Likert Scale. The research results show that there is a positive and significant influence between organizational culture on performance, meaning that increasing performance can be done through improving organizational culture.

Mediating role of green culture and green commitment in implementing employee ecological behaviour

PurposeThe present work investigated the effect of corporate social responsibility and top management support on employee ecological behaviour (EEB) with the mediating role of green culture and green commitment. Social identity theory (SIT) was used to describe the association between green culture, green commitment and EEB. Further, a conceptual model that summarises the interaction between perceived corporate social responsibility, top management support, green commitment, green culture and the adoption of ecological behaviour was developed.Design/methodology/approachThe paper opted for a quantitative design using convenience sampling by collecting the data through a structured questionnaire gathered from 308 academics working in five Malaysian higher education institutions.FindingsCorporate social responsibility and top management support positively influence green culture and commitment. Moreover, green commitment positively influenced EEB and fully mediated the relationship between corporate social responsibility and EEB and between top management support and EEB.Research limitations/implicationsThe academic staff of universities was the target population of this research. Nevertheless, universities have a diverse population with complex activities that can affect the implementation of a sustainable workplace within the campus. Future research should also examine non-academic staff, including administrative, technical and operational staff, due to different employees' perceptions.Originality/valueAs far as the authors know, this is the first study to assign the mediator role to green culture in a relationship between top management support and EEB amongst academic staff in the Malaysian context. Future research should consider other intervening variables that influence adopting ecological behaviour.

Study of Whole blood in Frontline Trauma (SWiFT): implementation study protocol

IntroductionUncontrolled bleeding is a major cause of death for patients with major trauma. Current transfusion practices vary, and there is uncertainty about the optimal strategy. Whole blood (WB) transfusion, which...

Effects of Implementing a Barcode Information Management System on Operating Room Staff: Comparative Study.

Barcode information management systems (BIMS) have been implemented in operating rooms to improve the quality of medical care and administrative efficiency. Previous research has demonstrated that the Agile development model is extensively used in the development and management of information systems. However, the effect of information systems on staff acceptance has not been examined within the context of clinical medical information management systems. This study aimed to explore the effects and acceptance of implementing a BIMS in comparison to the original information system (OIS) among operating and supply room staff. This study was a comparative cohort design. A total of 80 staff members from the operating and supply rooms of a Northern Taiwan medical center were recruited. Data collection, conducted from January 2020 to August 2020 using a mobile-based structured questionnaire, included participant characteristics and the Information Management System Scale. SPSS (version 20.0, IBM Corp) for Windows (Microsoft Corporation) was used for data analysis. Descriptive statistics included mean, SD, frequency, and percentage. Differences between groups were analyzed using the Mann-Whitney U test and Kruskal-Wallis test, with a P value <.05 considered statistically significant. The results indicated that the BIMS generally achieved higher scores in key elements of system success, system quality, information quality, perceived system use, perceived ease of use, perceived usefulness, and overall quality score; none of these differences were statistically significant (P>.05), with the system quality subscale being closest to significance (P=.06). Nurses showed significantly better perceived system use than technicians (1.58, SD 4.78 vs -1.19, SD 6.24; P=.02). Significant differences in perceived usefulness were found based on educational level (P=.04) and experience with OIS (P=.03), with junior college-educated nurses and those with over 6 years of OIS experience reporting the highest perceived usefulness. The study demonstrates that using the Agile development model for BIMS is advantageous for clinical environments. The high acceptance among operating room staff underscores its practicality and broader adoption potential. It advocates for continued exploration of technology-driven solutions to enhance health care delivery and optimize clinical workflows.

Investigation and Root Cause Analysis of Transformer Metering Destruction by Arc Flash

An arc flash and fire in the secondary compartment of an industrial facility utility transformer resulted in destruction of newly installed electrical metering equipment. Inherent to this type of event are two loss-of-evidence challenges: extremely high heat burns or melts everything nearby, and urgency to restore normal operation may prevent comprehensive examination of the scene. The facility contractor’s operations staff conducted an initial root cause analysis. The contractor’s management called on an external forensic team to provide an independent assessment. Having an established investigation methodology allows the forensic examiner to better understand what was, and was not, evaluated by facility staff and prevents confirmation biases. This paper examines the facility’s report, addresses shortcomings in its conclusions, and goes on to detail the methods and reasoning behind the forensic team’s findings. The methodology presented in this paper is applicable to a wide range of industrial electrical fires.

ДОПРОС ОПЕРАТИВНОГО СОТРУДНИКА ПО ЗАКОНОДАТЕЛЬСТВУ РОССИИ И ТАДЖИКИСТАНА

The article presents the results of a comparative legal study of the criminal procedure and operational investigative legislation of the Russian Federation and the Republic of Tajikistan in terms of regulating the basis, possibility and rules for conducting interrogation as a witness of an operational officer and other persons carrying out their activities on a confidential basis. The interest in the results of this comparison is due to the fundamentally different approach of the Russian and Tajik legislators to determining the possibility of carrying out the specified investigative action, when the operational investigative law of the Republic of Tajikistan establishes such a possibility, unlike the corresponding law of the Russian Federation. By itself, the possibility of such an interrogation actualizes a number of problems related to both the procedural status of the interrogated person and the order of his interrogation. Equally significant is the fact that interrogation may not be the only investigative and other procedural action in which it is permissible to involve an operational officer and persons cooperating with him. It is substantiated that the permission of the legislator of Tajikistan to interrogate an operative officer necessitates further improvement of special rules for both interrogation and the production of other investigative and procedural actions against these persons, up to giving the entire criminal case or part of it a secrecy regime. The purpose of the study is to formulate and substantiate the importance of the problem of interrogating an operational officer and persons cooperating with him on a confidential basis in order to find optimal ways to solve it, as well as to determine a conscious and responsible approach to classifying criminal case materials when presenting the results of operational investigative activities. The objectives of the study are to conduct a comparative legal analysis of the operational investigative and criminal procedural legislation of the Russian Federation and the Republic of Tajikistan to determine the similarities and differences in the legal regulation of the interrogation of an operational officer; to form an author's position on the admissibility of the interrogation of an operational officer as a witness; to identify promising areas for improving special rules of interrogation, production of other investigative and procedural actions in relation to operational staff, agents, secret employees, and other persons who carry out their activities on a confidential basis. Research methods: dialectical, general scientific methods (logical, systemic, structural, functional, generalization, etc), special methods (comparative legal, formal legal).The results of the conducted research - the author's vision of the problem is formulated, due to the absence of any formal rules of interrogation, production of other investigative and procedural actions against operational staff, agents, secret employees, other persons carrying out their activities on a confidential basis, as well as legally defined grounds for applying (if necessary) the procedure for classifying criminal case materials.

Decision-Making Under Uncertainty: How Organizations Adapt to Environmental Changes?

In an increasingly volatile global business environment, organizations must navigate complex and unpredictable changes. This study aims to explore the adaptive strategies organizations employ to manage decision-making under uncertainty, focusing on how these strategies enhance organizational resilience and effectiveness in the face of environmental changes. This qualitative study collected data through semi-structured interviews with 26 participants from various industries including technology, healthcare, manufacturing, financial services, and retail. Participants ranged from senior management to operational staff, ensuring a comprehensive view of organizational strategies across different levels. The interviews continued until theoretical saturation was achieved, ensuring depth and breadth in the collected data. Thematic analysis was employed to identify and analyze patterns within the data. Three main themes were identified as central to organizational adaptation: Strategic Adaptation, Operational Responses, and Organizational Learning. Strategic Adaptation included subthemes such as Scenario Planning, Resource Allocation, Communication Strategies, and Leadership and Governance. Operational Responses covered Change Management, Innovation and Creativity, Process Optimization, and Risk Management. Organizational Learning focused on Knowledge Management and Employee Engagement. Each theme encapsulated several strategies and practices crucial for navigating uncertainty effectively. The study concludes that effective adaptation to environmental changes relies heavily on a cohesive strategy that integrates strategic foresight, operational agility, and a continuous learning culture. These elements are crucial for building resilience and ensuring sustained organizational performance in uncertain environments. The findings suggest that a proactive approach to strategic planning, coupled with robust operational responses and an emphasis on organizational learning, forms the backbone of successful adaptive strategies.

Criminological portrait of the “thief in law” today: Results of the All-Russian penitentiary research

In legal science and law enforcement, there is no certainty about the relationship between the concepts of “thief in law” and “person occupying the highest position in the criminal hierarchy”, which leads to problems and errors when bringing to criminal responsibility under Part 4 of Art. 210 of the Criminal Code and Art. 2101 of the Criminal Code. In order to solve this problem, a study was conducted among the operational staff of institutions of the penitentiary system engaged in countering penitentiary crime in general and organized crime in part icular, professionally possessing knowledge in the field of criminal subculture. As a result of the study, were established: signs of a person who cannot be a “thief in law”; signs of a person who is a “thief in law”; the relationship between the concepts of “thief in law” and “person occupying the highest position in the criminal hierarchy”; the procedure for conferring the title of “thief in law” (the procedure of “coronation”, “baptism”); the procedure for depriving the title of “thief in law”. In addition, the moment of the end of crimes related to the occupation of the highest position in the criminal hierarchy has been determined, the circle of persons included in the number of subjects of crimes provided for in Part 4 of Art. 210 of the Criminal Code of the Russian Federation and Art. 2101 of the Criminal Code of the Russian Federation, the rights and obligations of “thief in law”, their functions and powers in the criminal environment are established.

Challenges Associated with Frugal Business Modelling: An Exploratory Factor Analysis

The research conducted in this study focused on exploring the challenges associated with frugal business modelling in the context of agribusinesses. The study employed a cross-sectional survey design and targeted managers and operational staff working in agribusinesses affiliated with the National Association of Seed Traders of Ghana (NASTAG). The collected data underwent a series of statistical analyses, including exploratory factor analysis, principal component analysis, and varimax rotation. These analyses were performed on the questionnaires, which contained variables assessing the challenges related to frugal business modelling. The findings of the study revealed that several challenges hinder the frugal business modelling in Ghana. These challenges were categorised into six factors: coordination, information and dissemination, regulation and supervision, funding, service delivery, and the institutional framework. These factors emerged after applying exploratory factor analysis, principal component analysis, and varimax rotation techniques. Together, these six factors accounted for 65.6% of the explained variance in the data. The identified challenges have both theoretical and practical implications for enhancing the sustainability of agribusinesses. They provide valuable insights into the specific areas that need attention and improvement to promote the long-term viability of agribusiness operations. However, despite the significance of these findings, the study also recommended the exploration of longitudinal studies. Conducting longitudinal research would enable a deeper understanding of the enduring impact of frugal business modelling on agribusiness sustainability. By examining agribusinesses over an extended period, researchers can gain insights into the dynamics and long-term effects of frugal practices on sustainability outcomes.

Examining the Impact of Supply Chain Quality Management on the Performance of Premier League Volleyball Clubs with the Mediating Role of Organizational Structure

Objective: This study aimed to investigate the impact of supply chain quality management on the performance of Premier League volleyball clubs, with the mediating role of organizational structure. Methodology: The research was descriptive-survey in nature, and the statistical population consisted of head coaches, coaches, and operational staff of the Iranian Premier League volleyball clubs. A total of 120 participants were selected through simple random sampling. The research tools included the Supply Chain Management Questionnaire by Mahmoudzadeh (2012), the Organizational Structure Questionnaire by Robbins (1989), and the Organizational Performance Questionnaire by Shafiei et al. (2013). Data were analyzed using SPSS version 23 and AMOS software. Findings: The results of the path analysis showed that supply chain quality management has a significant impact on the performance of Premier League volleyball clubs. The mediating role of organizational structure in this relationship was also confirmed. Additionally, the use of information technology as a reinforcing factor increased the positive effect of supply chain management on club performance. Fan satisfaction was significantly improved through better supply chain management and organizational structure. Conclusion: The findings indicate that supply chain quality management and organizational structure are two key factors in improving the performance of Premier League volleyball clubs. The use of information technology further enhances the positive effects of supply chain management. Sports managers should utilize these factors to increase efficiency and fan satisfaction.