Online Experience Research Articles

The impact of resilience acquisition on students transitioning to university during covid-19: a follow up study with Myanmar students

In our previous study (Gomersall & Floyd, in Asia Pacific Education Review 24:447–459, 2022), we reported that a group of Myanmar students, who studied online for their high school qualifications during COVID-19, reported drawing on a range of factors to enable them to overcome the adversity and continue their education. Moreover, they claimed that they had benefited from the online experience and were ready to progress to university. This study returns one year later to interview some of the original participants to see if their perceptions became reality. In addition, a group of students from the 2020 cohort are also interviewed so that a comparison can be made between the last group of students who studied ‘normally’ before COVID-19, and those who experienced online learning for the first time. This study addresses a gap in the literature by examining student perspectives of the ways in which they thrived as a result of digitally enhanced learning. We conclude that learning online enabled students to develop personally, enhance their digital skills, and acquire skills and knowledge that could be utilised again in the future. Moreover, those who studied online in both high school and university found the process of commencing online studies at university easier, which supports the tentative conclusion that even in low resource settings, it would be beneficial for schools to explore integrating more digital skills into the classroom.

EMOJIFY

Emoticons have become a ubiquitous part of online communication, but their limitations hinder the expression of nuanced emotions. This project proposes "Emojify," a system that leverages deep learning for real-time emotion recognition through video input. By employing techniques like pre-processing, face detection, and Convolutional Neural Networks (CNNs), Emojify analyzes facial expressions and generates corresponding emojis. This approach goes beyond traditional emoticons, dynamically reflecting emotional intent and enriching virtual communication. The project explores the potential for entertainment applications and user-friendly emoji creation tools with encryption and decryption methods. Emojify holds promise for bridging the emotional gap in virtual interactions, fostering a more expressive and engaging online experience.

Exploratory Study: Social Media Impact on Mental Health Perception in Colombian Gen Z

This exploratory study aimed to discern and comprehend the social media usage patterns and their perceived impact on mental health among Generation Z students at a Colombian university. Employing a mixed methods approach, data were collected from 361 Colombian Gen Z individuals. A focus group guide and a self-reported questionnaire, informed by focus group results, were utilized to evaluate diverse constructs. Qualitative data underwent iterative categorization (IC), while quantitative data underwent statistical analysis using SPSS software. Participants predominantly utilized social media for communication and entertainment, with indications of a link between social media use and anxiety. However, participants did not perceive social media as significantly influential in their decision-making processes or relationships. Notably, female participants reported higher anxiety levels. This study of Colombian Gen Z freshmen unveiled social media's notable influence on body image, mental health, and social rewards. It underscores the necessity for tailored interventions to foster positive online experiences, address gender-specific challenges, and reassess brand engagement strategies within this demographic. Additionally, it highlights the need for further research within the Colombian university context. Though the employed instrument exhibited acceptable validity and reliability levels, future research could benefit from enhancements. This paper represents the initial endeavor to analyze social media consumption among Generation Z in Colombia through a mixed methods approach. Examining social media consumption patterns and their impact on mental health contributes to academic discourse on this relationship, informing the design of appropriate pedagogic strategies while considering reported gender differences. This study contributes valuable insights into the intricate interplay between social media use and mental health among Colombian Gen Z students. Addressing these dynamics is pivotal in formulating targeted interventions and strategies to support the mental well-being of this demographic within university settings. Future investigations should focus on refining measurement tools and delving deeper into nuanced aspects of social media's influence on mental health within educational environments.

On the tourists’ cognitive image network and its evolution: a case of Guizhou province of China

ABSTRACT Tourist’s cognitive image network unveils the relationship among the touring cognitive experiences. The cognitive image network evolution reflects the tourists’ destination image change, which further implicates the subtle changes in behavior. The tourists’ online reviews and experience sharing could effectively help management build the cognitive image network of tourism destinations. Based on crawled travelogues in Guizhou, China from Ctrip.com, with LDA topic mining techniques, this study first constructs the image of a tourism destination, then constructs the tourist’s cognitive image network that explores the evolution of the network before and after the COVID-19 pandemic. Research results show that the cognitive image network in Guizhou mainly consists of 10 dimensions: Accommodation, diet, natural landscapes, social environment, and culture dimensions, followed by entertainment, natural environment, history, infrastructure, and economic environment. The cognitive image network evolution shows that tourists have different preferences before and after the COVID-19 pandemic. The study provides a new perspective for the study of destination image theory, which can help destination tourism enterprises to identify the tourist’s behavior choices and develop unique marketing strategies.

Movie Ticket Booking Application

In this digital age, buying movie tickets the old-fashioned way has been replaced by an efficient online experience. The main characteristics and advantages of a cinema ticket booking system are described in this abstract. This system provides a feature-rich online platform that may be accessed by mobile and web applications. Customers may quickly peruse a huge library of films, check the showtimes, and instantly select the seats they want. A seamless and safe transaction process is ensured by the system's integration of secure payment gateways. Customers can book tickets whenever and wherever they choose thanks to the system's simplicity and flexibility. Customized recommendations, dynamic pricing, and seat selection are examples of advanced features that improve the user experience overall. Theatre employees can effectively manage ticket inventory, track sales analytics, and optimise seat allocation with the system's comprehensive management interface. Administrators are informed and empowered to make data-driven choices thanks to real-time updates and notifications. Additionally, the system places a high priority on inclusion and accessibility, with features like multilingual help and seating accommodations for those with special needs. In conclusion, this technology offers a smooth, user-centric experience for both patrons and theatre operators, signalling a paradigm shift in the movie ticket booking industry. With its cutting-edge capabilities and user-friendly interface, it raises the bar for watching movies on a digital device

Art and archaeology in an interactive time-traveling online and museum experience. A case study on the Via Appia Antica.

This paper presents an innovative exploration of digital twinning technologies and its integration with artistic perspectives and interactive museum storytelling. It presents a physical and virtual online museum exhibition that was developed to visualize and experience changes of an archaeological landscape. Central to this exhibition was an interactive installation with a virtual 3D environment in which visitors could revisit viewpoints of past image creators like photographers, cinematographers, architects and painters. The exhibition combined digital twin technologies with artistic and archaeological research to form an immersive landscape biography.As a study area, the exhibition focused on mile V and VI of the Via Appia Antica near Rome. For six different funerary monuments, the exact locations of 110 historical images have been revisited and geo-referenced in a virtual 3D environment. Each historical image was artistically morphed into a present-day image using video technology. Additionally, visitors could explore virtual reconstructions and 3D prints of these monuments, accompanied with 3D animations.The paper discusses the motivation behind the design and setup of the museum and virtual exhibition, together with the technological challenges that were encountered. All tooling for this research was developed as Free and Open-Source Software (FOSS), allowing it to be reused. We discuss lessons learned and future application perspectives of the presented concept and installation. The work illustrates the power of blending cutting-edge technologies with art and storytelling to create a dynamic, accessible, and enriching experience of cultural heritage.

The Synchronous Online Environment: Impact on Instructor’s Academic Empathy

The COVID -19 pandemic has ushered in a new era of pedagogical strategies and offered a unique window into students’ lives. Among the many challenges and advantages of the online environment, the daily exposure to students’ lives—magnified during synchronous online teaching—served to humanize them in the classroom. This research delves into a novel area, exploring whether this heightened exposure to students’ day-to-day environments outside of the physical classroom leads to academic empathy from their instructors and whether it results in a better understanding of students’ individual challenges and circumstances. The results showed that synchronous instruction increased faculty members’ empathy for students’ diverse personal experiences. A significant discovery, however, was the role of student camera usage in enriching the synchronous online experience. Ultimately, the study underscores the benefits of students having cameras on during synchronous online classes to create a more connected and empathetic classroom environment.

The development and evaluation of an online journal club: perspectives from student participants and practitioners

ABSTRACT The coronavirus pandemic which began during the 2019/2020 academic calendar has had a significant impact on many educational providers. The Open University, UK, the largest distance tertiary provider in Europe, is ideally placed to share its experience in online and distance education. This paper outlines the use of the Online Journal Club (OJC) as a mechanism for increasing student ownership of learning within the context of an online academic community. OJCs provide an informal, low-risk environment for students to share topics of interest with fellow students, whilst practitioners step back from their traditional roles. Our findings indicate that OJCs provide an enriching and authentic experience for distance learning students, developing academic and employability skills, including digital and information literacy and communication skills. Furthermore, OJCs can act as a potentially transformative experience for practitioners.

Enhancing online learning environments through real-time social presence dashboards

Online learning is promoted to play a pivotal role in the future of education, necessitating a focus on student engagement and interactivity as essential components for successful online educational environments. Social presence, as a construct capturing these social aspects, is extensively recognized, and investigated within the realm of education and widely shaping the online learning experience. However, a crucial gap remains in the absence of a real-time measurement of social presence.Drawing from prior research, this study identifies indicators derived from social network analysis as promising metrics for assessing social presence in online learning environments. What remains unclear is the means to effectively convey this information to instructors, enabling them to enhance the educational online experience. To address this gap, we conducted focus groups involving seven experts in online education and pedagogical expertise.Our findings reveal that the development of a social presence dashboard holds immense potential for enriching the online teaching experiences through the utilization of these identified indicators. Furthermore, incorporating additional visualizations and graphical representations with such dashboards can equip online instructors with the necessary insights to foster social interactions and capture real-time social dynamics within online courses.However, the implementation of such dashboards necessitates a careful consideration of important ethical and practical considerations, including informed consent procedures, student monitoring practices, and adherence to ethical standards. This research contributes valuable insights into the ongoing discourse on improving online education by leveraging technology to enhance social presence and pedagogical effectiveness.

Navigating on Mobile Shopping Applications: Examining the Interplay among Online Customer Experience, Customer Brand Relationships and Customer Citizenship Behavior

Online customer experience is now a crucial business component. The present study examines the association between Online Customer Experience (OCE), Customer Brand Relationships (CBR) and Customer Citizenship Behavior (CCB) in the context of mobile shopping applications (MSAs) through a survey of 410 Indian consumers of MSAs, following judgment sampling. Subsequently, CB-SEM was used. OCE’s pragmatic and affective dimension significantly impacts CBR outcomes of satisfaction, loyalty and repurchase intention toward MSAs. CBR outcomes exert different impacts on CCB components, loyalty being the most crucial predictor of these components. The findings provide strategic implications for e-retailers operating through MSAs, promoting CCB.

A dialogue with Dostoevsky: extremism, media and polyphony

ABSTRACT In this article, I aim to demonstrate how a contemporary novelist can write about extremism in the social media age and in the process engage with the literary consciousness of the past. Although several novelists have written about extremism in recent years – notably Kamila Shamsie in Home Fire (2017), Guy Gunaratne in In Our Mad and Furious City (2018) and John Wray in Godsend (2019) – few efforts have yet been made to show how it relates to the experience of life online. I argue that for a novelist wanting to explore extremism today the precursor it would be most valuable to revisit is Fyodor Dostoevsky. He perceived how in mid-nineteenth-century Russia the new mass medium of the newspaper was transforming consciousness and heightening radical sentiment, and explored this in Crime and Punishment (1866) and Demons (1871). Through a sustained engagement with these works, I interrogate the opportunities offered by entering into dialogue with him and consider how his most important narrative technique, polyphony, can be reimagined in the social media age.

Artificial Intelligence-Powered Sentiment Analysis of Water Births on YouTube via ChatGPT [ID 2683505

INTRODUCTION: YouTube is a popular platform for sharing information regarding experiences during pregnancy, including water births. Thus, it is beneficial for health care providers to be aware of the sentiment towards water birth in the most popular videos on the topic. ChatGPT, an artificial intelligence natural language processing tool was utilized to assess sentiments expressed by pregnant individuals and their loved ones through YouTube videos. METHODS: A YouTube search query on “water birth” was conducted. English transcripts from the top 100 “most viewed” videos were extracted and analyzed using ChatGPT, which categorized sentiments as positive, negative, neutral, or mixed. Chi-squared goodness-of-fit and independence tests were performed to assess significance of differences between groups. RESULTS: Of the 63 YouTube videos that met criteria, 52.4% were positive, 17.5% were mixed, 15.9% could not be assessed, 12.7% were neutral, and 1.6% were negative (P<.0001). Videos were uploaded from North America (84%), Australia (5%), Europe (5%), Asia (4%), Africa (1%), and South America (1%). When comparing North America to other regions, results are as follows: positive (54.7% versus 50% [P=.3173]), negative (8% versus 0% [P=.0032]), neutral (17.2% versus 16.7% [P=.6716]), and mixed (9.4% versus 8.3% [P=.2074]). CONCLUSION: As the trend of sharing labor and delivery experiences online gains traction, it is important to understand the sentiment surrounding water births on social media platforms such as YouTube. Over half of all sentiments on water birth were positive, whereas only a small amount were found to have a negative sentiment. While a majority of the most popular videos on water births are from North America, it is important to note that North American videos expressed more negative sentiment compared to other continents. Ongoing efforts should be undertaken to gain insights into the sentiments associated with nontraditional labor and delivery methods.

Feelings of Students When Experience Online Learning During The Prevention Of Covid 19: Case In Vietnam

Feelings of Students When Experience Online Learning During The Prevention Of Covid 19: Case In Vietnam

The Mediating Role of Trust in Experiential Quality as a Determinant of Indonesian Online Buyers' Behavioral Intention

Merchants and sites that promote online businesses may face challenges in how to satisfy different online buyers. This research implies the organism-response (SOR) theory of stimuli, stimuli are considered as cognitive and affective reactions are organisms that measure online services and experiences in online purchases. This research is considered very important because the issue raised is how service failure, namely trust, is a phenomenon that is often heard about in this business. This research distributed 150 online questionnaires to a random sample of volunteers who had substantial online shopping experience from 15 provinces in Indonesia. The research results show that trust mediates the influence of experience quality on online buyers' behavioral intentions. The quality of experience directly influences behavioral intentions. For further research, other mediating variables need to be developed which are considered to support stimuli such as emotions and satisfaction. Big data is needed in consumer behavior segmentation.

Book Review - Transitioning to Virtual and Hybrid Events: How to Create, Adapt, and Market an Engaging Online Experience

Traditional “physical events” would often come to mind immediately when people think of modes of event. Apart from the aforementioned event type, “virtual events” extensively took place during the COVID-19 pandemic. “Hybrid events” combine the advantages of actual and virtual events, thereby providing attendees with immersive experiences (Piccioni, 2023). At present, virtual and hybrid events appeal to professional global marketers. These innovative event experiences possibly attract global event audiences with lower costs and without the limitations of geography (Lekgau and Tichaawa, 2022), as well as being greener and markedly more sustainable based on the environmental, social, and governance (ESG) framework. These characteristics enable stakeholders to comprehend how organizations manage risks and opportunities in the presence of sustainability-related issues (Corporate Finance Institute, 2022). This book provides explanations on organizing virtual and hybrid events and analyzes the myths related to event issues that people hear, hold, or believe in but which are not based on facts. Moreover, the book presents extensive and innovative guidance for private and public institutions in addressing existing issues in tourism and event management. The book likewise aims to turn unforeseen difficulties into new opportunities in the post-COVID-19 pandemic period by using numerous actual case studies with practical recommendations.

"What are you doing, TikTok?" : How Marginalized Social Media Users Perceive, Theorize, and "Prove" Shadowbanning

Shadowbanning is a unique content moderation strategy receiving recent media attention for the ways it impacts marginalized social media users and communities. Social media companies often deny this content moderation practice despite user experiences online. In this paper, we use qualitative surveys and interviews to understand how marginalized social media users make sense of shadowbanning, develop folk theories about shadowbanning, and attempt to prove its occurrence. We find that marginalized social media users collaboratively develop and test algorithmic folk theories to make sense of their unclear experiences with shadowbanning. Participants reported direct consequences of shadowbanning, including frustration, decreased engagement, the inability to post specific content, and potential financial implications. They reported holding negative perceptions of platforms where they experienced shadowbanning, sometimes attributing their shadowbans to platforms' deliberate suppression of marginalized users' content. Some marginalized social media users acted on their theories by adapting their social media behavior to avoid potential shadowbans. We contributecollaborative algorithm investigation : a new concept describing social media users' strategies of collaboratively developing and testing algorithmic folk theories. Finally, we present design and policy recommendations for addressing shadowbanning and its potential harms.

It's Just a Distance Thing: Affordances and Decisions in Online Disclosure of Sexual Violence Victimization.

The Internet offers an alternative context in which personal experiences with sexual violence can be shared. It has been suggested that victims experience lower barriers to disclosing their stories in a digital environment due to an online disinhibition effect and mainly anonymity. However, little is known about the lived experiences of victims who have shared their experiences online regarding these disinhibiting affordances of the Internet. Twenty-three interviews with victims were conducted to understand the digital affordances involved in the online disclosure of sexual victimization. The results suggest that the Internet offers several opportunities (visibility management, asynchronicity, and connectivity) and constraints (lack of non-verbal communication, disclosing online is irreversible, and Internet as a source of triggers) when disclosing sexual violence victimization online. We learn that disclosures are informed by previous experiences and weighed against digital affordances. Victims use multiple platforms or multiple accounts on the same platform and manipulate anonymity and visibility through the settings of online platforms. The Internet offers a potential for informal online peer support. The results have practical implications for victims, clinicians, and support providers for guiding the disclosure process. Furthermore, a re-evaluation and nuance of the online disinhibition theory is suggested. Suggestions for future research are made.

Transition support for patients admitted to intensive treatment for anorexia nervosa: qualitative study of patient and carer experiences of a hybrid online guided self-help intervention (ECHOMANTRA).

Adults with anorexia nervosa experience high levels of relapse following in-patient treatment. ECHOMANTRA is a novel online aftercare intervention for patients and carers, which provides psychoeducation and support to augment usual care. To explore patient and carer experiences of receiving the ECHOMANTRA intervention. This is part of the process evaluation of the ECHOMANTRA intervention as delivered in the TRIANGLE trial (ISRCTN: 14644379). Semi-structured interviews were conducted with 20 participants randomised to the ECHOMANTRA (ten patients and ten carers). Thematic analysis was used to analyse the interview transcripts. Five major themes were identified: (1) Mixed experience of the intervention; (2) tailoring the intervention to the stage of recovery; (3) involvement of carers; (4) acceptability of remote support; and (5) impact of self-monitoring and accountability. Participants were mostly positive about the support offered. The challenges of using remote and group support were counterbalanced with ease of access to information when needed. Components of the ECHOMANTRA intervention have the potential to improve care for people with eating disorders.

Research on the cognitive neural mechanism of privacy empowerment illusion cues regarding comprehensibility and interpretability for privacy disclosures

In the era of artificial intelligence, privacy empowerment illusion has become a crucial means for digital enterprises and platforms to “manipulate” users and create an illusion of control. This topic has also become an urgent and pressing concern for current research. However, the existing studies are limited in terms of their perspectives and methodologies, making it challenging to fully explain why users express concerns about privacy empowerment illusion but repeatedly disclose their personal information. This study combines the associative-propositional evaluation model (APE) and cognitive load theory, using event-related potential (ERP) technology to investigate the underlying mechanisms of how the comprehensibility and interpretability of privacy empowerment illusion cues affect users’ immediate attitudes and privacy disclosure behaviours; these mechanisms are mediated by psychological processing and cognitive load differences. Behavioural research results indicate that in the context of privacy empowerment illusion cues with low comprehensibility, users are more inclined to disclose their private information when faced with high interpretability than they are when faced with low interpretability. EEG results show that in the context of privacy empowerment illusion cues with low comprehensibility, high interpretability induces greater P2 amplitudes than does low interpretability; low interpretability induces greater N2 amplitudes than does high interpretability. This study extends the scopes of the APE model and cognitive load theory in the field of privacy research, providing new insights into privacy attitudes. Doing so offers a valuable framework through which digital enterprises can gain a deeper understanding of users’ genuine privacy attitudes and immediate reactions under privacy empowerment illusion situations. This understanding can help increase user privacy protection and improve their overall online experience, making it highly relevant and beneficial.

Having fun in micro-celebrity restaurants: The role of social interaction, foodstagramming, and sharing satisfaction

Foodstagramming has grown in popularity within foodservice contexts. While it is commonly seen as a tool for impression management and normative behavior, the influence of social interaction on foodstagramming has received limited attention. This research aims to fill this gap by examining the interplay of social interaction, tie strength with peers, and subjective well-being, through the lens of social presence theory. An explanatory sequential mixed methods design with two empirical studies was conducted. Using a survey design, the Study 1 reveals that the need for social interactions serves as a precursor to foodstagramming benefits and establishes a mediated relationship leading to subjective well-being. Study 2 employs a qualitative inquiry to provide an in-depth understanding of the impact of posting food selfies on individual subjective well-being. It further reveals that sharing food selfies not only influences personal happiness at the moment of posting but also continues to affect subjective well-being over a relatively extended period. This research enriches social presence theory by exploring the sense of presence and community created through vivid food photos and by explaining the different effects of strong and weak ties. It also contributes new insights to the hospitality literature, highlighting the interconnectedness of offline and online experiences, which collectively contribute to customers’ enhanced life satisfaction in a commercial setting.