New Public Management Model Research Articles

The Influences of Managerialism in the Professional Intervention of Social Workers

Abstract Social work, like other professions, has undergone changes in its structural basis, as well as a re-dimensioning of the professional work, which cannot be dissociated from the inevitable administrative reforms of the State and of the social policies themselves. In this research we sought to understand how the state administrative reforms, namely the managerial model of New Public Management have influenced the professional intervention of social workers in the public sector. We did so through the perceptions of the social workers about the implications of managerialism in their professional practices. It is a qualitative research, with exploratory characteristics and was carried out in a municipality in a district of Portugal. It was conducted a semi-structured interview with six social workers in the public sector, from four different sectors: Justice, Local Power, Health and Social Security. After the interviews were collected, a Characterization Grid of the sample and a SWOT Analysis Grid were used for each of the participants to assist the researcher in the Content Analysis of this investigation. The data we analyzed revealed that in all services and intervention areas there was a prevalence of characteristics of managerialism influences, which necessarily induced changes in professional practices. The collected data revealed that there are characteristics of managerialism perceived as beneficial and positive for the professional exercise and other characteristics that have brought constraints.

Reformation Public Administration in Ukraine in the Context of European Integration: Current State, Problems and Priorities

"The research is focused on the problem of reforming public management in Ukraine. An analysis of the current state of reforming public management in Ukraine has been carried out. It has been substantiated that the reformation of public administration and local self-government should be carried out in accordance with European standards and democratic governance principles. The legal framework for reforming public administration and local self-government has been analyzed. It has been emphasized that the current state of development of Ukrainian legislation in this area requires a critical rethinking of the existing norms, overcoming contradictions and inconsistencies between them and indicates the need to adopt a number of new legislative acts. The analysis of the current state of reforming public management in Ukraine has shown that most public authorities have been formed in independent Ukraine; there were changes in organizing the work of the Cabinet of Ministers of Ukraine, central and local executive authorities, and the system of local self-government bodies; the processes of modernizing the public service are underway; a number of positive steps have been taken towards reforming public administration and local selfgovernment, and the decentralization reform was actively implemented in 2014-2021. The necessity of further optimization of the central executive authorities’ system, modernization of the public service and human resource management, and completion of decentralization processes was emphasized. The main provisions of the Strategy for Public Administration Reform of Ukraine for 2022-2025 and the Concept for Reforming Local Self-Government and Territorial Organization of Power in Ukraine were analyzed, as well as other strategic and conceptual documents adopted in Ukraine for the purpose of implementing public management reform. The theoretical construction of a new model of public management based on European principles and standards has been substantiated. Strategic priorities for reforming public management in Ukraine in the context of European integration have been identified."

Public sector reforms in developing countries: A preliminary review

AbstractDeveloping countries have adopted or adapted public sector reform interventions based largely on the model of new public management (NPM). Since this model has now been rejected as a global ‘one‐size‐fits‐all’ framework, what does post‐new public management hold for developing countries? This paper offers a preliminary review of the literature on public sector reforms in developing countries. It charts scholarship which examined the evolution (including different types of policy interventions), the failure of NPM, and contemporary approaches to reform. The post‐new public management era is ill‐defined, eclectic, and characterised as hybrid and layered where new reforms are superimposed on pre‐existing interventions to deliver ‘good enough’ governance in developing countries.

Ideas of a New Model of Public Management of the Russian Economy (Institutional and Legal Aspects)

The concepts of “public power”, “model of economy”, “model of economic development”, “model of public management of the economy” are considered, the definition of the concept of the model of public management of the economy is formulated as simplified to the most essential elements of the description of the economic management system using the tools of public power.Such basic elements of the system of public management of the economy as the public apparatus (institutional element) and the system of rules of economic behavior (definitions, prescriptions, permits, restrictions, prohibitions), clothed in the form of normative legal acts (normative element), are identified and described.Attention is drawn to the “cloudy” (uncertain) nature of the existing system of public management of the economy in Russia, due, in particular, to the absence of a register of state and municipal institutions, non-governmental and non-municipal organizations to which certain powers of state authorities or local self-government are delegated (including powers in the field of economics). According to the author, the uncertainty of the boundaries of the public administration system hinders effective control over the exercise of powerin the field of economics, accurate assessment of the real “administrative pressure” on business, reform of the public administration system of the economy.The underestimation of the role of courts as an important part of the system of public management of the economy is noted. The necessity of endowing the Supreme Court of the Russian Federation with the authority to give an interpretation of normative legal acts mandatory for all law enforcement officers, with the exception of issues referred to the competence of the Constitutional Court of the Russian Federation is substantiated.It is concluded that the administrative reform carried out in Russia in 2003—2004 did not ensure the achievement of the goals of increasing the efficiency of public management of the economy. The main reason for this was the disregard of the cultural experience of the country (including the real ethics of power relations), as well as the provisions of the theory of management relating to the criteria of expediency and independence of control. With a threefold decrease in the number of inspections of economic entities conducted by all categories of public control bodies in the period from 2013 to 2021, the number and number of personnel of control and supervisory bodies (including their territorial bodies) remained the same. In order to achieve the goals of optimizing the control and supervisory system, it is proposed to assess the feasibility of forming a control branch of government subordinate directly to the head of state and the law. A discussion is proposed on the possibility of achieving the goals of optimizing the system of public management of the economy based on the integration of institutions of self-regulation and compliance.The idea of reducing the volume, gap and inconsistency of economic legislation by creating a set of laws and codifying a number of its complex industries (including competitive, contractual, tariff, and business) is formulated.

Administrative philosophies in the discourse and decisions of the New Zealand public service: is post-New Public Management still a myth?

New Zealand is frequently cited as the archetypical example of New Public Management (NPM), having gone ‘further and faster’ than other jurisdictions in radically reforming their public service in the late 1980s. These reforms have been credited with significant gains in efficiency and responsiveness, while introducing new challenges. Successive reforms over the past 30 years tinkered with the model without fundamentally altering the underlying paradigm, such that authors refer to the ‘myth of post-NPM in New Zealand’. In 2020, New Zealand repealed and replaced its main public service legislation. By textually analysing government documents, this article explores the different theoretical roots of New Zealand's ongoing administrative reforms and debates the extent of their theoretical coherence. The Act directly dialogues with and draws inspiration from recent academic debates, drawing from a range of sources (such as New Public Governance, Digital Era Governance, and the New Public Service). Points for practitioners New Zealand has long been regarded as the purest example of New Public Management (NPM). Legislation passed in 2020 saw New Zealand adopt a range of reforms described in the literature as ‘post-NPM’, while also reaffirming features associated with Traditional Public Administration (TPA). While New Zealand has moved away from a pure NPM model and adopted features associated with Post-NPM, Post-NPM is not a coherent doctrine and it may only be possible to identify administrative doctrines retrospectively. We may be entering a period of ‘New Public Complexity’, where administrative doctrines are blended and layered.

Governance in the health sector

The objective of the article was to analyze the functioning of governance in the health sector in the global and national context; the starting point was a diagnostic Literature Review (RSL) using scientific and institutional articles. The problem is approached from the existence of an evident lack of conceptual coherence in the use of the terms governability and governance (considered synonymous with "governance") in Latin America, both in social and political sciences, as well as in the health domain. This is expressed with wide dynamics in a different understanding of the term governance by researchers, a heterogeneous use in academic circles. Governance constitutes a social fact in itself and can be analyzed from a non-normative and non-prescriptive approach. In itself, it is not a search for a "new model of public management" that is "desirable to promote". There cannot be more or less governance. Every society is endowed with "governance", the characteristics of which evolve over time. There are therefore numerous forms of governance, in history, but still in the present. These different forms can be analyzed and interpreted. They can be described and broken down into their constituent elements in order to understand how they function. To this end, the development of a methodology of analysis that allows the passage between an interpretative framework and empirical observation is proposed

From New Public Management to Public Sector Management Reforms during the pandemic. The effects of Covid-19 on public management reforms and effectiveness

The current paper presents some aspects and criticisms from the theoretical literature concerning the New Public Management (NPM). The article also critically examines whether the NPM model is appropriate and the drivers that affected its efficiency and effectiveness in the public sector especially in Greece, during the current pandemic. The research concluded that the process of managerial reform and the specific criteria in order to evaluate NPM’s effectiveness are not completed yet and that there are some key barriers such as the statist perception of citizens and politicians, the corruption of public, the fragmented organizational structures, the resistance to change that hinder the success of change and of NPM’s effective implementation in public sector. However, Covid-19 was a situation that helped many aspects of NPM such as digitalization, digital transformation, e-governance etc. to effectively be introduced and implemented in public governance of Greek organisations.

Reformulation of Institutional Relationship between the People’s Representative Council and the Corruption Eradication Commission

This study aims to reformulate the institutional relationships between legislative bodies and independent state institutions, by taking case studies of the House of Representatives (DPR) and the Corruption Eradication Commission (KPK). This research was conducted with a normative method using a conceptual and statutory approach. The results showed that the DPR-KPK institutional relationship can be formulated into authority relationship, supervisory relationship and financial relationship. In terms of the authority relationship, the principal-agent approach is used to place DPR as the principal whose duty is to support and provides the resources needed for the KPK as its agent. In this context, the KPK is the recipient of the task whose authority is within the subject of DPR. For the Supervision Relationship, The New Public Management Model (NPM) is used to initiate better supervision through the input and output control mechanism. Input control is carried out by DPR through the legislation and commisoner selection process, while output control is carried out based on accountability reports made by KPK. Thus, DPR is not allowed to intervene while the KPK exercise its duty. In terms of financial relationship, the DPR can regulate funding aspects for KPK through financial legislation. However, this budget politics must be adjusted to the needs and workload in carrying out KPK duties.

When the organization is a problem: an empirical study of social work with substance use problems in more or less NPM-influenced Swedish municipalities

ABSTRACT New Public Management (NPM) has added new aspects to the conflict between political-bureaucratic steering and professional autonomy in the search for a substance use treatment system (SUT) that is economic and characterized by high quality, accessibility, and professional discretion. This article analyses if and how organizational aspects of NPM imply additional challenges for professionals and SUT. The experiences of 29 social workers, in different positions in the services and administration of SUT, in six municipalities with different degrees of NPM and post-NPM, form the empirical data. Many quality problems were common across municipalities: frequent unevaluated reforms, lack of resources for SUT, and cooperation issues. Several problems were especially pronounced in statutory social work. NPM added challenges. Competition with private providers was viewed as initially (in the 1990s) having improved treatment, but the present market was regarded as creating quality problems without savings. Cooperation between providers was a special quality challenge in NPM municipalities, and NPM added to treatment continuity challenges. While accessibility for resourceful clients was linked to NPM models, treatment for less resourced users was obstructed by NPM. Workplace climate and trust issues were more problematic in the most NPM-permeated municipalities. Professional discretion was difficult to link to local NPM degree. Increased standardization and documentation were often accepted as improving quality. While a system based on competition ideology appeared destructive for treatment quality, post-NPM reforms with cooperation between needs-assessment, treatment, and economic support, conformed better with professionals’ perceptions of good treatment.

CONCEPTUAL PRINCIPLES OF USING PUBLIC MANAGEMENT IN THE SYSTEM OF PUBLIC ADMINISTRATION

Purpose. The aim of the article is consideration of the conceptual foundations of the use of public management tools in modern conditions from the standpoint of strengthening the institutional capacity of government institutions to perform functional activities. Methodology of research. The following general scientific methods are used in the research process: system, structural analysis, grouping ‒ in the study of structural elements of public administration and public management; historical analysis ‒ when considering the scientific foundations of public management; comparative analysis of scientific schools, concepts and models of public management ‒ when choosing basic scientific concepts for the use of levers of public management. Findings. The essential determinants of public management are analysed, the objective necessity of its use in modern practice of public administration is verified. It is substantiated that the effectiveness of state transformations depends on the innovation and modernization of public administration tools. The need to study the best practices and models of public management is established in order to create a conceptual model of new public management for public institutions of the national economy. Originality. The major contradictions in the system of public management and the mechanisms of their solution are systematized. Conceptual approaches to the use of public management in the activities of public institutions as an effective functional innovative tool of public administration are substantiated. Practical value. The results of the study can be the basis for further research on improving approaches to public administration and to create an effective organizational and functional mechanism of public management. Key words: public administration, public management, public administration, theories of new public management, neoliberal theory.

Nova gestão pública, educação e gestão escolar

“Quality public school as the right of every citizen is an expression that marks the legal discourse that supports the new model of public management proposed in Brazil in the 1990s. However, proclaiming rights is different from realizing them. In fact, much of the academic literature points to difficulties in school organization and management within this model. Through legal and bibliographic exploration, this article aimed to broaden the discussion about the new public management and its repercussions on education, especially in the exercise of school management. It concludes that, based on rationality and efficiency, the new model disregards regional, economic and cultural differences; there is a need not only for policies but for affirmative action that actually promotes inclusive education. The conditions placed on school managers do not correspond to the multiple roles assigned to them.

The Influences of Managerialism in the Professional Intervention of Social Workers

Social work, like other professions, has undergone changes in its structural basis, as well as a re-dimensioning of the professional work, which cannot be dissociated from the inevitable administrative reforms of the State and of the social policies themselves. In this research we sought to understand how the state administrative reforms, namely the managerial model of New Public Management have influenced the professional intervention of social workers in the public sector. We did so through the perceptions of the social workers about the implications of managerialism in their professional practices. It is a qualitative research, with exploratory characteristics and was carried out in a municipality in a district of Portugal. It was conducted a semi-structured interview with six social workers in the public sector, from four different sectors: Justice, Local Power, Health and Social Security. After the interviews were collected, a Characterization Grid of the sample and a SWOT Analysis Grid were used for each of the participants to assist the researcher in the Content Analysis of this investigation. The data we analyzed revealed that in all services and intervention areas there was a prevalence of characteristics of managerialism influences, which necessarily induced changes in professional practices. The collected data revealed that there are characteristics of managerialism perceived as beneficial and positive for the professional exercise and other characteristics that have brought constraints.

The Influences of Managerialism in the Professional Intervention of Social Workers

Social work, like other professions, has undergone changes in its structural basis, as well as a re-dimensioning of the professional work, which cannot be dissociated from the inevitable administrative reforms of the State and of the social policies themselves. In this research we sought to understand how the state administrative reforms, namely the managerial model of New Public Management have influenced the professional intervention of social workers in the public sector. We did so through the perceptions of the social workers about the implications of managerialism in their professional practices. It is a qualitative research, with exploratory characteristics and was carried out in a municipality in a district of Portugal. It was conducted a semi-structured interview with six social workers in the public sector, from four different sectors: Justice, Local Power, Health and Social Security. After the interviews were collected, a Characterization Grid of the sample and a SWOT Analysis Grid were used for each of the participants to assist the researcher in the Content Analysis of this investigation. The data we analyzed revealed that in all services and intervention areas there was a prevalence of characteristics of managerialism influences, which necessarily induced changes in professional practices. The collected data revealed that there are characteristics of managerialism perceived as beneficial and positive for the professional exercise and other characteristics that have brought constraints.

Innovation Procurement as Key to Cross-border ITS Pilots

Cities are criticised to be slow and rigid in adapting novel ICT-solutions. In the field of smart mobility, this can be even more complex as transport often concerns multiple regions, thus calling for more adaptive and collaboration-based models. This paper discusses how cross-border cities can initiate joint intelligent transport system (ITS) pilots via innovation procurement process. Theoretically, new public management (NPM) concept is being challenged by public value (PV) in delivering cross-border, open and experimental mobility trials. Empirically, PV and NPM models are tested via recent empirical evidence of joint ITS pilots in the cities of Helsinki, Tallinn and Vantaa as part of the finest smart mobility project.

New Public Management (NPM) in the Iranian higher education; a moral analysis

ABSTRACT The purpose of this paper is to criticize the New Public Management (NPM) in the higher education of Iran with a moral lens. Qualitative content analysis was used for this purpose and the fourth to sixth National Development Plans as well as the Comprehensive Scientific Map of Iran were investigated. The model of NPM that is promoted in the Iranian higher education mostly emphasizes corporatization and the diversification of financial resources, while less attention has been paid to the other dimensions, such as customer-orientation and accountability. The findings revealed that the NPM in Iranian higher education (a kind of pseudo-neoliberalism) is not only incompatible with the Islamic moral goals, but there are also significant contradictions. NPM is based on the commodification of knowledge and the homo economicus, while in Islam, emphasis is on the value of knowledge too, and the truth-seeking is the important mission of knowledge.

A Systematic Review of Structure, Culture, and Demography of New Public Management (NPM) in the Developing Countries

The paper assesses the effectiveness of NPM and its impacts with key consideration to culture, structure, and demography of developing nations. It blends the literature with cases and publications from the global organizations such as World Bank, United Nations, and International Monetary Fund (IMF). The study analyses the NPM reforms in Kenya which include budgeting, institutionalization and financial reporting, use of information systems, and changes in the management public finance. Increased transparency and accountability, public expenditures, and creation of agency problems are identified as the main impact of NPM on public governance. The literature also reveals that effective judicial system; efficient and control-oriented administrative system; and state capacity are some of the preconditions for NPM model. Onto to the factors affecting NPM implementation in the developing nations; it was found that limited resources, dispositions, the professional society, bureaucratic structure are the primary players. The article recommends institutionalization of code of ethics, balancing politics and bureaucracies, effective law enforcement, and implementation of NPM principles in phases as strategies to eliminate risk of failure. It then concludes that with increased pressure from the international donors, developing countries will continue adopting NPM framework into their public administrative systems. Keywords: NPM, public sector, institutionalization, bureaucracy, transparency and accountability, performance-based budgeting, organizational structure and culture. DOI : 10.7176/DCS/9-12-06 Publication date: December 31 st 2019

Public hospital reforms in China: towards a model of new public management?

Purpose The purpose of this paper is to explore how far plans to “modernize” hospital management in China are converging toward a global model of new public management (NPM) or represent a distinctive pathway. Design/methodology/approach This paper draws on a systematic review of available secondary sources published in English and Chinese to describe both the nature and trajectory of hospital management reforms in China. Findings In China, while public hospital reforms bear many of the hallmarks of the NPM, they are distinctive in two key respects. First, the thrust of current reforms is to partially reverse, not extend, the trend toward marketization in order to strengthen the public orientation of public hospitals. Second is a marked gap between the rhetoric and reality of empowering managers and freeing them from political control. Practical implications This paper develops a framework for understanding the drivers and obstacles to hospital management reforms in China that is useful for managers, clinicians and policy makers. Originality/value In China, few authors have considered NPM reform in relation to healthcare. This paper contributes in better understanding current reforms taking place in China’s expanding healthcare sector and locates these within broader theoretical and policy debates.

Swiss Public Administration. Making the State Work Successfully. Ladner, Andreas, Soguel, Nils, Emery, Yves, Weerts, Sophie and StéphaneNahrath (eds) Cham, Palgrave Macmillan (2019), 384 p., ISBN 978‐3‐319‐92380‐2

Swiss Public Administration. Making the State Work Successfully. Ladner, Andreas, Soguel, Nils, Emery, Yves, Weerts, Sophie and StéphaneNahrath (eds) Cham, Palgrave Macmillan (2019), 384 p., ISBN 978‐3‐319‐92380‐2

The changing relationship between the Chinese Government and Non-governmental Organisations in social service delivery: approaching partnership?

ABSTRACTUsing the Guangzhou social governance reform pilot as a case, this paper aims to explore the transformation of Chinese governments in managing collaborative non-governmental organisation (NGO) relationships. Local governments have adopted multiple new governance tools, and the expansion of the NGO sector with genuine grassroots development has been observed. However, valuable principles of New Public Management (NPM) paradigm have not been followed, and strong authoritarian and bureaucratic practices have been revealed. The state–NGO relationship has moved from a typical statist to a state-corporatist model. Findings indicate distinctive features of Asian public administration and the limitations of applying Westernized NPM models.

ASPECTS OF MANAGEMENT OF TRIPLE HELIX OF SCIENCE-BUSINESS-ADMINISTRATION IN POLISH ACADEMIC CITIES

Contemporary economy is typically knowledge based. To entrepreneurs, knowledge represents the source of new technologies and products and, consequently, improved competitiveness. In order to create or acquire knowledge, enterprises have to collaborate with universities. The prerequisite for this collaboration is activity of local administration by creation of so-called triple helix of science-business-administration. Universities and local administration must operate more effectively than before, in conjunction with the model of new public management. The key problem is the process of management of triple helix by public entities, which, unlike the sector of enterprises, do not operate from the standpoint of profitability and profits. Therefore, the research aim of this study was to obtain the answer to the question about the quality of management of science-business-administration collaboration in Polish academic cities by local entities of the public sector. In this area, questionnaire surveys were carried out in 20 large academic cities in higher education institutions, city offices and local innovation centers dealing with the coordination of the triple helix. Due to the existence of a very large number of enterprises in the triple helix, the research was limited to the aspect of public management. The paper is divided into the theoretical and empirical parts, which present the results of the study and conclusion concerning the management of the triple helix in Polish academic cities.