Near Field Communication Mobile Payment Research Articles

Who signs up for NFC mobile payment services? Mobile network operator subscribers in Germany

Abstract Near field communication (NFC) mobile payment systems (MPS) enable customers to use their smartphones for over-the-counter payments instead of cash or magnetic strip cards. To date, worldwide the use of NFC MPS is still a niche application but, at the same time, it is growing quickly. Research exploring how NFC MPS users differ from non-users is scarce and mostly limited to future behavioral intentions instead of actual use behaviors. Therefore, the present study explores how 677 real NFC MPS users of the German business unit of a large mobile network operator differ from 677 non-users in terms of socio-demographic and mobile-device characteristics, mobile communication behaviors and the availability of merchants with NFC terminals in the neighborhood of their place of residence. NFC MPS users were likely to be male and older subscribers who were equipped with a larger-screen smartphone, generated higher mobile Internet traffic, held a music streaming service subscription, paid lower monthly bills for mobile communication services and lived in a residential area with a higher number of merchant NFC terminals. Furthermore, we shed light on how use predictors are related to the timing of subscribers’ NFC MPS use starts. Early users tended to be equipped with a highly-priced smartphone whose display screen was nevertheless smaller, used a music streaming service and generated lower monthly communication service bills. Implications for practitioners and scholars are drawn from the results.

Intention to use new mobile payment systems: a comparative analysis of SMS and NFC payments

The rapid growth of mobile technology among the world’s population has led many companies to attempt to exploit mobile devices as an additional tool in the business of sales. In this sense, the main objective of our study resides in comparing the factors that determine the acceptance by consumers of the SMS (Short Message Service) and NFC (Near Field Communication) mobile payment systems as examples of means of future payment. The model used in our research applies the classic variables of the Technology Acceptance Model, as well as that of Perceived Security, a model deriving from the review of the major relevant recent literature. The results achieved in this study demonstrate that there are differences in the factors that determine the acceptance in each of the systems, as well as the level of the Intention to Use. Finally, we highlight the main implications for management and cite some strategies to reinforce this new business in the context of new technical developments.

NFC Secure Payment and Verification Scheme with CS E-Ticket

As one of the most important techniques in IoT, NFC (Near Field Communication) is more interesting than ever. NFC is a short-range, high-frequency communication technology well suited for electronic tickets, micropayment, and access control function, which is widely used in the financial industry, traffic transport, road ban control, and other fields. However, NFC is becoming increasingly popular in the relevant field, but its secure problems, such as man-in-the-middle-attack and brute force attack, have hindered its further development. To address the security problems and specific application scenarios, we propose a NFC mobile electronic ticket secure payment and verification scheme in the paper. The proposed scheme uses a CS E-Ticket and offline session key generation and distribution technology to prevent major attacks and increase the security of NFC. As a result, the proposed scheme can not only be a good alternative to mobile e-ticket system but also be used in many NFC fields. Furthermore, compared with other existing schemes, the proposed scheme provides a higher security.

Adoption of Near Field Communication (NFC) for Mobile Payments in the UAE

Near Field Communication (NFC) is one of the emerging technologies that enables mobile devices to wirelessly exchange data at short ranges. NFC technology has great potential, making it convenient to process payments through mobile phones. The aim of this research is to explore the challenges and factors which influence the adoption of the NFC payment system by merchants and retailers in the UAE. This paper presents the results of semi-structured interviews conducted amongst the UAE merchants and retailers. The analysis of data revealed a lack of knowledge, awareness and experience, from both merchants and retailers, about the NFC mobile payment system. Security, promptness and business sustainability were found to be important factors for merchants to contemplate before adopting the new technology. Furthermore, technology infrastructure, switching cost, availability and ecosystem complexity impeded the spreading of NFC mobile payment technology in the UAE market.

Mutual Authentication Scheme Based on Lattice for NFC-PCM Payment Service Environment

In recent years, the incorporation of NFC (Near Field Communication) technology into mobile devices has led to changes in payment system environments. Currently, the NFC mobile payment service is leading the mobile payment market. In particular, most electronic payment services, such as those used by Google Inc. and Apple Inc., are adopting payment methods based on NFC to replace credit cards. In addition, related groups from the Republic of Korea have enhanced safety in communication by using standard techniques for activating NFC services. However, various security threats are still present in electronic payment methods that use NFC. In this paper, we propose a mutual authentication scheme based on a lattice for conditional anonymity in NFC-PCM (Near Field Communication-Passive Communication Mode) payment services environments.

A Review of Technical Approaches to Realizing Near-Field Communication Mobile Payments

This article describes and compares four approaches to storing payment keys and executing payment applications on mobile phones via near-field communication at the point of sale. Even though the comparison hinges on security--specifically, how well the keys and payment application are protected against misuse--other criteria such as hardware requirements, availability, management complexity, and performance are also identified and discussed.

It's about time: Revisiting UTAUT2 to examine consumers’ intentions to use NFC mobile payments in hotels

October 2015 marks the deadline for merchants in the U.S. to accept Europay Mastercard and Visa (EMV) payments, or else be liable for fraud. Within this new context, and corroborated with the rapid development in mobile payment technology, a new form of payment is increasingly gaining ground: near field communication (NFC) mobile payments (NFC-MP). NFC-MP, relatively new to the U.S., are completed using mobile devices equipped with proximity technology such as NFC (e.g., Apple iPhone6) and are substantially different than traditional web-based mobile payments. Based on data from a sample of 794 hotel consumers selected from the United States general population, this study revisited the Unified Theory of Acceptance and Use of Technology (UTAUT2) to build a comprehensive model that explains intentions to use NFC-MP in hotels. It was found that performance expectancy was the highest predictor of intentions, while hedonic motivations, habit, and social influences have relatively lower effects. Several important implications for academics and industry decision-makers are formulated.

The effects of product-related, personal-related factors and attractiveness of alternatives on consumer adoption of NFC-based mobile payments

The rapid evolution of mobile technologies and the increasing diffusion of smartphones have given significant opportunities for innovative companies to create new payment solutions and offer value-added services to their customers. Near Field Communication (NFC) mobile payment has been emerging as a noticeable phenomenon that can enable consumers to turn their smartphones into digital wallets. Although there has been a lot of coverage on consumer acceptance of mobile payments, there are only few researches providing guideline to interpret NFC-based mobile payments adoption.Taking into consideration of theoretical backgrounds of innovation diffusion and specific characteristics of NFC mobile payments, this study proposes a research framework to provide a profound understanding of factors facilitating or impeding the adoption of NFC-based mobile payments among Taiwanese consumers. The results revealed that intention to adopt NFC mobile payments is affected by most of product-related factors, personal-related factors and attractiveness of alternatives.This paper is able to advance literature on innovation adoption and facilitate technology marketers in NFC mobile payments. It provides a useful guideline to help researchers investigate issues related to NFC mobile payments. It also brings some managerial implications by assisting relevant parties in NFC mobile payments ecosystem such as mobile network operators, card issuers, payment processing institutions, bank decision makers and merchants when devising their business strategies and marketing campaigns to facilitate NFC mobile payments.

An Empirical Analysis towards the Adoption of NFC Mobile Payment System by the End User

Abstract With the introduction of new technologies like the Near Field Communication (NFC), payment today can be done very easily and conveniently using any NFC enabled mobile phone. Although the potential of NFC mobile payment system is tremendous, yet its use is still not widespread and popular. In general, the mobile payment system allows the users to pay for the goods and services purchased using their own mobile phones anytime and anywhere. In this paper, we provide relevant literature reviews related to the mobile payment ecosystem in general with a special emphasis on cutting edge technologies like the NFC mobile payment system. We try to analyze the adoption behavior of the users towards such a new technology, and suggest a proper path for the future that can make this technology a success. To analyze the adoption effect we propose a research model that includes two user-oriented factors and four system oriented factors in general. The proposed model is evaluated empirically by collecting relevant data through proper surveys. We also try to segment the users into two groups viz. early adopters and late adopters and try to find out the factors that can affect the user's intention towards using such a system. The results indicate that perceived ease of use and perceived usefulness are the two strongest predictors for user adoption of NFC mobile payment system. The early adopters view the perceived ease of use to be an extremely important factor towards the success of the system, whereas for the late adopters perceived usefulness is the single most important factor. The research provides useful insights that can not only help the business managers to choose an appropriate business model but also enable the mobile phone manufacturers, bankers, software developers and government agencies device their own marketing, administrative and financial strategies for the future.

The Effects Of Technology Readiness And Technology Acceptance On Nfc Mobile Payment Services In Korea

<p>The Near Field Communication (NFC) mobile payment is the integration of NFC enabled smartphones and credit/debit/prepaid cards. Korea is a pioneer in rolling out the NFC mobile payment. Global mobile industries pay attention to whether Korean mobile users accept the new payment service. This study investigates the factors for technology acceptance using an integrated model of technology readiness and technology acceptance. Structured equation modeling is used to analyze the collected data. The four constructs of technology readiness (innovativeness, optimism, discomfort, and insecurity) have significant impact on the perceived ease of use and the two technological characteristics of NFC mobile payment (responsiveness and smartness) also have significant impacts on the perceived usefulness. However, only the perceived usefulness affects significantly on the intention to use. The perceived ease of use affects indirectly on the intention to use through the perceived usefulness. The result of this study suggests that to be a successful payment service, the NFC mobile payment service has to be much more focused on the usefulness against other alternative payment methods.</p>

A Secure Cloud-Based NFC Mobile Payment Protocol

Near Field Communication (NFC) is one the most recent technologies in the area of application development and service delivery via mobile phone. NFC enables the mobile phone to act as identification and a credit card for customers. Dynamic relationships of NFC ecosystem players in an NFC transaction process make them partners in a way that sometimes they should share their access permissions on the applications that are running in the service environment. One of the technologies that can be used to ensure secure NFC transactions is cloud computing which offers wide range advantages compare to the use of a Secure Element (SE) as a single entity in an NFC enabled mobile phone. In this paper, we propose a protocol based on the concept of NFC mobile payments. Accordingly, we present an extended version of the NFC cloud Wallet model [14], in which, the Secure Element in the mobile device is used for customer authentication whereas the customer's banking credentials are stored in a cloud under the control of the Mobile Network Operator (MNO). In this circumstance, Mobile Network Operator plays the role of network carrier which is responsible for controlling all the credentials transferred to the end user. The proposed protocol eliminates the requirement of a shared secret between the Point-of-Sale (POS) and the Mobile Network Operator before execution of the protocol, a mandatory requirement in the earlier version of this protocol [16]. This makes it more practicable and user friendly. At the end, we provide a detailed analysis of the protocol where we discuss multiple attack scenarios.

Evolutionary Game Analysis of the Cooperation Motives of Mobile Operators and Financial Institutions in the Near Field Communication Mobile Payment Industry

Mobile operators and financial institutions are the two major participants in the near field communication (NFC) payment service industry. They provide this service in four different operation modes: mobile operator-financial institution cooperation mode, mobile operators leading mode, financial institutions leading mode, and independent operating mode. The relationship between these two groups is complex because it includes both competition and cooperation. This paper sets up an evolutionary game model to study this special relationship and analyzes the cooperation motives of mobile operators and financial institutions in the NFC mobile payment industry.

Cloud-based NFC Mobile Payments

Near Field Communication (NFC) is a shortrange radio communication technology that enables the contactless method of data transmission for mobile phones, tablets, PDAs, laptops, PCs, etc. One of the main features of NFC technology is that it provides contactless payments. People can use their NFC enabled digital devices to pay for products and services. They are also able to use NFC applications such as loyalty and ticketing apps. Secure and cost beneficial implementation as well as adoption of NFC technology has caused a delay regarding its popularity and usability amongst people. NFC payment is mostly on trial in different countries to examine the consequences of the collaboration between involved parties and also to investigate if people accept this new method of payment. Managing different NFC applications which contains sensitive information as well as not having complete set of standards to finalize the relationships between ecosystem stakeholders has created some issues that address the ownership, card personalization, manageability and flexibility of the NFC ecosystem. In this paper, we discuss different Secure Element (SE) architectures and argue that using the Cloud technology in mobile payments will resolve some of the current issues in NFC payments.

The role of trust in technology within the TAM in the context of NFC mobile payment

This study examines the mediating role of trust in technology on the trust in the firm dimension of the Technology Acceptance Model(TAM) in the context of the Near Field Communication(NFC) mobile payment service. The survey data received from 476 subscribers show that trust in technology has a crucial mediating effect on trust in the firm in determining subscribers' behavioral intentions regarding NFC mobile payment. In addition, it is shown that while trust in the firm does not directly impact the subscribers' behavioral intention, it exerts an indirect effect through its mediating effect on the subscribers'trust in technology. The managerial implications of the analytical findings are discussed in terms of the strategies required to enhance subscribers' willingness to adopt the NFC mobile payment method.