Modern Services Research Articles

Multidimensional energy poverty: A study of its measurement, decomposition, and determinants in Indonesia

This study estimated Indonesian households' Multidimensional Energy Poverty Index (MEPI) using Alkire-Foster's multidimensional poverty concept to capture the incidence, intensity, decomposition, and changes over time. The study used monetary and non-monetary variables to identify the availability, accessibility, affordability, consumption, and deprivation of modern energy services; and compared existing affordability indicators. Redundancy, robustness, and sensitivity tests were conducted with three weighting schemes and deprivation cut-offs. The study decomposed and determined household-head (HH) socio-economic, demographic, and geographic factors for MEP using the Logit, Probit, Tobit, and Heckman Selection models. The results show that the low-income and high cost (LIHC) was the most robust affordability indicator, followed by the ten percent rule (TPR). The complement-frequency weighting scheme gave the smallest and most robust MEPI compared to equal and principal component analysis (PCA) weighting. Three alternative deprivation cut-offs can show households as “vulnerable,” “moderately,” or “severely” energy poor. The MEP incidence decreased, but its intensity remained high and increased. Energy-poor households were averagely deprived of 55–60 % of all weighted indicators. The lack of modern cooking services was the primary cause. MEPI differed by geographical location and HH gender, education, business field, and employment status. Policies that boost education levels, raise household income, and increase the availability, accessibility, and affordability of modern cooking technology in the rural, hinterland, or non-coastal forested locations in the eastern islands of Indonesia may minimize the number of households experiencing MEP.

Effect of the accession to the world trade organization on commercial services exports

The literature on the trade effects of the membership in the World Trade Organization (WTO) has essentially focused on trade in goods, including goods exports. The present analysis has investigated the effect of the WTO membership on commercial services exports for 25 Article XII Members (i.e., countries that joined the WTO under Article XII of the Marrakesh Agreement establishing the WTO) over the period from 2005 to 2019. Results, based on the two-stage probit least squares estimator have revealed that the WTO membership increased significantly commercial services exports, including both modern and traditional services exports in Article XII members, and promoted services export diversification. Using the two-step system generalized method of moments estimator, the analysis has shown heterogenous effects of the membership in the WTO on commercial services export performance among Article XII Members relatively to Non-Article XII WTO Members.

The influence of knowledge-intensive service industry agglomeration in the Yangtze River Delta urban agglomeration on regional economy

Knowledge-intensive service industry has become an important part of social economy, which not only promotes the innovation of modern service industry, but also promotes the upgrading and transformation of manufacturing industry. The agglomeration of knowledge-intensive service industry is not only the inevitable result of economic growth, but also the premise of sustained economic growth. Moreover, China's national economy is transforming from an industrialized economy to a service-oriented and knowledge-based economy, and the importance of knowledge-intensive service industry is increasing day by day. This paper constructs a theoretical framework of the influence of population agglomeration on the economic development of urban agglomerations. The article holds that population agglomeration promotes the economic development of urban agglomerations through the upgrading of industrial structure and the promotion of human capital. In the future, we need to focus on the similarities and differences between population agglomeration and economic development of urban agglomerations in central China, explore the factors of economic development of urban agglomerations, and provide reasonable suggestions for the government to formulate relevant economic policies. This paper, from an innovative research perspective, based on the perspective of population agglomeration, studies the path of its role in regional economic development, which can make up for this defect to some extent. Moreover, the research object has been innovated and the research method has been improved. On the basis of the above, the panel data of the Yangtze River Delta from 2012 to 2021 is selected as the research sample, the location entropy index is taken as the explanatory variable, the regional gross domestic product (GDP) is taken as the explanatory variable, and the rationality of economic theory and the significance of econometric test are considered. Finally, the data are analyzed and tested by regression. The empirical analysis of the Yangtze River Delta urban agglomeration proves the importance of knowledge-intensive service industry agglomeration to regional economic development. Finally, based on the contribution of knowledge-intensive service industry agglomeration to regional economy, the development of knowledge-intensive service industry and the promotion of industrial agglomeration are studied.

Social and political participation using digital services: An empty ritual or a genuine participation?

This article focuses on how modern digital services can involve citizens in socio-political processes. Based on a survey of residents of the Tyumen region, an assessment was made of the participation of citizens in socio-political processes, the demand for digital services by the population for the manifestation of socio-political activity, as well as the ability of these services to provide citizens with genuine political participation. The study found that only 40 % of respondents use modern services and technologies to display their socio-political activity. In the great majority of cases, the use of digital services or platforms is apolitical (solving one’s own life problems, getting information, informing the authorities). The needs of citizens related to participation in social and political processes through digital services are fully satisfied, but these services do not provide citizens with genuine participation and don’t give the opportunity to influence ongoing social and political processes. Only a few services today enable citizens to reach a high level of sociopolitical participation. Most digital services provide only symbolic political participation, but their presence improves the system of public administration and interaction between the authorities and the population. We tend to see, even in the non-political nature of digital service usage, latent political participation that can become real. The use of digital services is important for society, as they significantly expand both the audience and the repertoire of citizens’ participation in socio-political processes; have a learning effect; contribute to increasing the openness and accountability of authorities to citizens. By properly analyzing the weaknesses of digital services and the demands of citizens for their improvement, one can make significant improvements.

The medical librarian's roles in the patient education process: A scoping review protocol.

The presence of medical librarians in the patient education team can greatly facilitate the patient education process. Expanding the role of medical librarians in patient education and using them in this process requires understanding the roles and services they can provide. This scoping review aims to identify different traditional and modern services and roles that medical librarians provide specifically in the patient education process. A scoping review protocol is reported, according to the Preferred Reporting Items for Systematic Review and Meta-Analysis Protocols statement and guided by The Joanna Briggs Institute. PubMed, Scopus, Web of Science, and LISTA (Library, Information Science & Technology Abstracts) will be searched. A grey literature search and hand-searching of citations and reference lists of the included studies will also be undertaken. Studies with their full text are not available and are in languages other than English will be excluded. Two independent reviewers will screen titles/abstracts and full text of retrieved articles and eligibility disagreements within a pair will resolve by discussion or a third reviewer. Data charting will be done in accordance with the data extraction tool made in Excel. Findings will be presented as a narrative summary supported by tables and diagrams. Identifying the different services that medical librarians provide in the patient education process leads medical librarians to inform about the different services they can provide in the patient education process and to expand their roles as well as policymakers and hospital managers to be aware of these roles and use medical librarians in the patient education process appropriately. It also helps the general public and patients to learn about the services that medical librarians can provide them in this process.

Local Healing Practices and Women’s Healthcare in Rural Bangladesh: A Case Study from Magura District

This paper focuses on the local healing practices adopted by women and the women’s healthcare system in a rural area of the Magura district. This paper also investigates the reasons for selecting local healing practices as an alternative to modern healthcare services. Qualitative research has been used in this study to get a comprehensive view of the health care system of rural women. The study found that rural women mostly choose Palli Chikitshaks (Rural Medical Practitioners) for their medical treatment. The penchant for choosing other local healing practitioners i.e., Kabiraj (traditional healers), Mollas and Fakirs (religious healers), and Hakims (plant-based medical practitioners) several factors are responsible for choosing local healers including insolvency, faith, norms of Purdah (veil), economic dependency and lack of decision-making power of women in health care. In addition, the customary reputation, attentive nature of care, good behavior, and lower fees charged by the local healers draw the attention of the rural women.

Перспективы внедрения транспортного маркетплейса для грузоотправителей железнодорожного транспорта

The variants of the organization of logistics activities have been considered for small and medium-sized businesses. Thus, we have proposed an approach to the organization of the Russian transport services market using the principles of electronic commerce. This involves the development of a digital service - a transport market place based on a railway carrier with the involvement of all professional participants in the transport market. It will create a single transport and information space and cargo owners will be able to organize logistics in one «digital window». The use of a digital service will reduce the share of the transport component in the final cost of shippers’ products, and logistics operators will have a new channel for promoting transport services. We have defined the experience of creating modern digital services, the architecture of the transport marketplace and the requirements for its functionality. A graphic-analytical model has been developed for the independent organization of logistics by shippers in the transport marketplace and using the «digital forwarder» service. We have considered the algorithm of interaction between contractors - professional logistics operators and shippers in the planning of cargo transportation in the transport marketplace applying block chain technology - SMART contracts. A calculation method has been proposed to determine the economic effects of a railway carrier in the successful implementation of a transport marketplace.

Модели управления взаимоотношениями с клиентами в региональном предпринимательстве

The article is devoted to the research of management features of customer relation-ship from the point of view of managerial strategies aimed at servicing quality improvement. The paper identifies the key phases in the process of attracting customers and their subse-quent retention, which is the foundation for building long-term relationships with consumers. The article discusses the principles of creating effective relationships with customers of busi-ness products. The authors analyzed and compared various methods of managing interac-tion with consumers in the context of modern service quality requirements.

Развитие профориентационной работы в условиях цифровизации

The problem of choosing a profession is relevant at this moment, since modern young people often have little idea what profession suits them and who they want to work with. It is thanks to digitalization that career guidance has become more accessible to schoolchildren. Previously, career guidance in schools was conditional: students were introduced to professions only at the theoretical level. With the advent of various digital platforms and the Internet, career guidance has become real for any student, and schools and universities often resort to such gadgets. Thanks to modern services, students can study in detail the aspects of certain professions and make a choice regarding their future.

Research on the Driving Force and Path Innovation of the Construction of Shandong Modern Service Industry College

Research on the Driving Force and Path Innovation of the Construction of Shandong Modern Service Industry College

Digital Economy Empowering the Transformation of Hainan's Modern Service Industry

In the context of the digital economy, the development of Hainan's modern service industry faces problems such as rising resource factor costs, shortage of high-quality talents, low service efficiency, and slow industrial digital transformation. Based on the connotation of digital economy empowering the transformation of modern service industry, starting from the development status of Hainan's modern service industry, this article uses SPSS software to research and analyze the influencing factors of Hainan's modern service industry transformation under digital economy empowerment, and then proposes countermeasures for the main influencing factors. This study found that technological innovation capabilities, employee quality, brand reputation, market demand and consumer trends were the main influencing factors for the transformation of Hainan's modern service industry under the empowerment of the digital economy. This article puts forward corresponding transformation suggestions for these influencing factors.

Clean cooking for every ‘body’: Including people with disabilities in modern energy cooking services in the global south

Clean cooking solutions, with greater access to cleaner and safer cooking fuels than traditional energy sources, are key to ensuring access to affordable, reliable, sustainable and modern energy services for all. However, the needs of the 1 billion people living with disabilities globally who face disproportionate levels of poverty, poor access to nutrition, and challenges with buying and preparing food, have been neglected from discussions around the expansion of access to clean cooking across low- and middle-income countries. Drawing on academic and grey literature and informal discussions with disability and energy sector experts, this paper calls for the inclusion of people with disabilities in the transition to clean cooking, highlighting the potential benefits that this can bring. Including people with disabilities in clean cooking can improve the nutritional and economic status of their households, facilitate their independence, provide routes for inclusive technological innovation, and improve the health of people with disabilities. People with disabilities need to be included in the expansion of access to clean cooking. Engaging people with disabilities as champions of clean cooking, involving organisations of disabled persons, engaging disabled men and boys as well as disabled women, and linking to global resources such as social media are pivotal to widening access to clean cooking. Involving people with disabilities in clean cooking can ensure that every ‘body’ is part of efforts to achieve Sustainable Development Goal 7.

Connotation analysis of vocational literacy of higher vocational students in modern service industry based on MOA model

Abstract In order to cope with the challenges of the rapid development of the information society and economy, the educational reform aiming at students’ development of vocational literacy in higher vocational education has become a basic consensus in the field of global education. Based on MOA theory, this paper constructs the research hypotheses on the influencing factors of vocational literacy of higher vocational students in the modern service industry from the dimensions of motivation, opportunity and ability. Multiple linear regression theory is introduced to analyze the influencing factors of vocational literacy of higher vocational students in the modern service industry, and the regression coefficients are estimated by penalized quantile regression. In order to verify the application validity of the research hypotheses and regression model constructed based on MOA theory in this paper, an empirical analysis was carried out by using the data in the way of a questionnaire survey. The results show that the factor loading values of each variable of the model are higher than the critical value of 0.6, and most of the factor loading values are above 0.8. The correlation coefficients between vocational literacy and the dimensions of the influencing factors are all in the range of 0.2-0.5, and the adjusted R2 results of the model of motivation, opportunity as well and competence exceed 65% of the degree of explanation. The connotation of vocational literacy for higher vocational students of the modern service industry under the MOA theory needs to deeply excavate their motivation for learning and pay attention to the construction of the internal and external environments as a way of improving the learning ability of the students.

KRŪTIES VĖŽIO RADIOTERAPIJA TAIKANT INOVATYVŲ GILAUS KVĖPAVIMO KONTROLĖS METODĄ: KLINIKINIAI VAKARŲ LIETUVOJE SUKAUPTOS PATIRTIES ASPEKTAI

Radiation therapy is an important part of breast cancer treatment, reducing local recurrence and improving overall survival. About 1,500 cases of breast cancer are diagnosed in Lithuania every year. About 30% of all newly diagnosed cancers in women are breast cancer, and about 80% of early-stage breast cancers are treated with radiotherapy. New modern radiation techniques have been evaluated with a better understanding of the effects of radiation on the heart. The article reviews the implementation of the deep inhalation breath hold technique in the clinical practice of Klaipėda University Hospital. The purpose of this article is to analyse the results of the first two years after the implementation of the new methods. Assessing the importance of radiotherapy, the author reveals the importance of the innovative deep breathing method in the article, and shares the experience she has gathered. At the same time, scientific and practical assumptions are made that, after the introduction of innovative radiotherapy technologies into practice, new opportunities for optimising the treatment of patients by individualising it open up. The results of the study reveal the need for a prospective cohort study in order to optimise patient education, clarify selection criteria, and increase the availability of modern radiotherapy services. The presentation of this method in an interdisciplinary environment of social and health care specialists allows specialists to familiarise themselves with the achievements of oncological radiotherapy in west Lithuania.

A study on the path of ideological and political construction of English courses for tourism majors in higher vocational colleges

As an important part of modern service industry, tourism industry has become an important force to promote the development of national economy and the improvement of people's quality of life. The training of tourism major in higher vocational colleges is the key link to ensure the sustainable development of tourism industry. However, with the rapid development of the society and the increasing frequency of international exchanges, tourism students not only need to obtain solid professional knowledge and skills, but also need to have a high level of English to meet the needs of international exchanges. Based on the characteristics of the tourism industry and the needs of students, this paper discusses how to construct a set of teaching system suitable for tourism English courses in higher vocational colleges through ideological and political education, promote the overall development of students and the improvement of professional quality, and find a more scientific and systematic path for ideological and political construction, in order to provide some constructive enlightenment for the ideological and political education of tourism English courses in higher vocational colleges [1].

A theoretical investigation into determinants of public telehealth acceptance during crises

ABSTRACT With telehealth becoming more prominent in modern healthcare delivery services, understanding users’ acceptance of telehealth becomes critical. In light of this, the study's goal is to examine the antecedents that influence users’ acceptance of telehealth during times of crisis. This study is anchored on two theories: the extended theory of planned behaviour and the health belief model. An online survey was administrated in Singapore. Five hundred data were collected from Singapore telehealth users using stratified sampling. Structural equation modelling was performed to analyse the data. The analytical results indicate that (1) perceived threat has a significant impact on the subjective norms; (2) perceived benefit and perceived control have a significant impact on attitude; (3) resource availability and technology self-efficacy are the antecedents of behavioural control; and (4) behavioural control, attitude, and subjective norms are salient predictors of users’ intention to accept telehealth. The current research contributes to the existing literature by integrating the health belief model and the extended theory of planned behaviour to provide a novel perspective to understand users’ acceptance of telehealth under the influence of health crises. Furthermore, the current research also highlights important guidelines for healthcare service providers to enhance telehealth acceptance.

Exploring the Effects of Socioeconomic Factors and Urban Forms on CO2 Emissions in Shrinking and Growing Cities

Exploring the mechanisms influencing carbon dioxide (CO2) emissions is crucial to seeking low-carbon development paths. Previous studies have analyzed the effects of socioeconomic factors and urban forms on CO2 emissions. However, little attention has been paid to the heterogeneity of their interactions in differing urban development patterns, such as growth and shrinkage. This study focused on how socioeconomic factors and urban forms work together to comprehensively affect CO2 emissions within the context of urban shrinkage and growth. A selection of 285 prefecture-level cities in China were divided into four groups of shrinking and growing cities based on a comprehensive index system. After assessing variables involving socioeconomic factors and urban forms, a panel data model was used to verify their mutual mechanisms influencing CO2 emissions. The results show that CO2 emissions in shrinking cities continue to rise due to the driving force of secondary industry and the coexistence of population loss and space expansion. For growing cities, in addition to economic development and population growth, urban forms with excessive compactness and polycentricity significantly accelerate CO2 emissions. Consequently, disorderly urban expansion should be avoided, and industrial upgrading should be promoted for shrinking cities. Meanwhile, growing cities are advised to develop modern service industries. Moreover, it is recommended that urban spatial planning follows urban functions and their development stages to avoid excessive agglomeration and polycentricity.

Two parallel-machine scheduling with maximum waiting time for an emergency job

In modern manufacturing and service industries, urgent orders and service tasks are common, and the speed of handling such urgent tasks is an important indicator of production and service efficiency. In this study, we consider scheduling jobs on two parallel machines with the random arrival of an emergency job. The objective is to minimise the makespan, subject to a given maximum waiting time of the emergency job. We first show that the worst-case ratio of the existing algorithm LPT l -SPT m − l is at least 3/2 when m = 2. We then analyse some properties of the optimal schedule and derive lower bounds on the optimal makespan. Finally, we present an improved approximation algorithm with a tight worst-case ratio of 4/3. We also provide numerical results showing that our proposed algorithm outperforms algorithm LPT l -SPT m − l .

DESIGN AND DEVELOPMENT OF AN INTEGRATED MOBILE APPLICATION COMBINING THE FEATURES OF 2GIS, ZENLY, AND GOOGLE MAPS

This article focuses on creating a universal mobile application that combines the power of 2GIS, Zenly and Google Maps to optimize user navigation and improve the location experience. This innovative application integrates the strengths of these platforms, simplifying navigation, route planning, real-time tracking of public transport and promoting social connectivity. The study covers the design, implementation and evaluation of this innovative solution, highlighting its potential to revolutionize modern location services. The main goal of the project is to create and evaluate a comprehensive mobile application that provides users with a single tool for location services, integrating the core functions of 2GIS, Zenly and Google Maps. The app's design pays attention to usability, using detailed Google Maps for accurate and up-todate location information. In summary, this study represents a significant contribution to the field of mobile navigation applications, demonstrating the potential to transform modern location services.

An ecology‐oriented convergence evolution analysis method of crossover service ecosystems

AbstractThe phenomenon of crossover cooperation and convergence among services has gained increasing attention in the modern service industry. Service boundaries have been expansively stretched into other domains rather than limited to their original domains to achieve value creation, fostering the emergence of crossover services. Consequently, a complex service ecosystem takes shape. However, there is a lack of the convergence‐evolution mechanism of crossover services for the adaptive transformation of service providers' businesses in this context. To address this problem, this paper proposes population‐based and community‐based convergence‐evolution patterns from the ecological perspective. Based on the analysis of these evolution patterns and the driven force of service evolution, we propose an ecology‐oriented evolution analysis method. Furthermore, we devise an automated tool to support the evolution design of crossover service ecosystems. Case studies and evaluation experiments show the feasibility and effectiveness of our proposed method and the corresponding tool.