Knowledge Management Model Research Articles

Innovación social para la conservación de prácticas textiles-artesanales basados en gestión de conocimiento y educación intercultural

Social innovation is a strategy for solving problems in community settings that integrates the cooperation of different participants to promote better conditions. This article aims to identify how co-creation practices promote the conservation of artisan textile knowledge through knowledge management and interculturality in social and educational spaces in the municipality of Nobsa - Boyacá, Colombia. In this, a descriptive investigation was privileged, for which there was a population of textile artisans and students of an educational institution of the municipality. The instruments used were the focus group technique and surveys to obtain data related to particular social aspects of the community under study. Social, educational, and business spaces were created using living laboratories that allowed the search for social alternatives to the problems encountered. As a result, a knowledge management model was obtained, based on the Nonaka and Takeuchi (1994) model, which responded to the research objectives, contributing to the reduction of acculturation of textile practices on a local level.

Analyzing and Categorizing Knowledge Resources and Ranking of Knowledge Documentation Mechanisms in Iranian Medical Libraries

Background: Knowledge resources and documentation mechanisms are essential for managers' productivity. Thus, identifying and categorizing knowledge resources and developing documentation mechanisms are crucial organizational tasks. Objectives: This research aimed to analyze, categorize, and rank knowledge resources in Iranian medical science libraries. Methods: This exploratory and correlational study was conducted on 209 managers, heads, and deputies of central and hospital libraries in Iranian medical universities. Sampling was performed using a proportional stratified random sampling method, and a researcher-made questionnaire was used to collect the data. Partial least squares structural equation modeling was utilized for data analysis. Results: Knowledge resources in medical science libraries were categorized into implicit, explicit, and web-based knowledge. Regarding the stages of knowledge documentation, the results indicated that the distribution stage and its related mechanisms received the highest scores. In contrast, the storage stage and its mechanisms received the lowest scores. The path coefficient test showed that the highest path coefficient was related to implicit knowledge (0.68), while the lowest was related to web-based knowledge (0.13). Regression coefficients and Cronbach's alpha were higher than 0.7, and the average extracted variance (AVE) was higher than 0.5, indicating the adequacy of the measurement and structural model evaluation. Conclusions: Based on the results, Iranian medical science libraries lack specific mechanisms for documentation and identifying and categorizing knowledge resources. Therefore, this research provided a suitable foundation for these libraries to employ knowledge documentation mechanisms and discover knowledge resources. These libraries' sources of implicit and explicit knowledge and necessary mechanisms for recording, capturing, and documenting knowledge are not clearly defined. Consequently, organizational knowledge documentation is not conducted formally based on a knowledge management model. Therefore, the present research enables the identification of important knowledge acquisition resources and the methods and mechanisms for extracting and documenting knowledge.

COVID-19 Pandemic: From Population Need to Professional Nursing Competence.

Nursing has proven to be an essential healthcare profession, especially in the face of the COVID-19 pandemic crisis. In this chapter, it shows the essential aspects of the discipline of care and its application in the face of the pandemic from an Informatics Nursing approach. The conceptual bases include the conception of care and its historical evolution. Thus, the Personal Care Knowledge Model, the clinical care sequence and its standardized languages allow Taxonomic Triangulation to be developed. Taxonomic Triangulation is a technique created by nurses that allows managing information and that served to extract knowledge from documents and clinical experiences. The application of this vision of care and its knowledge management models have been tested in different situations: from the identification of care diagnoses in a World Health Organization clinical guide to the design of a care plan manual in a hospital. On the other hand, a secondary result is the resilience shown by the nurses. A resilience based on theoretical models centered on the person and on a language that can represent life from care. In addition, nursing includes a comprehensive perspective that addresses the emotional and spiritual area. In conclusion, nurses and their specialization with skills in knowledge management allow giving visibility to care. A professional care whose purpose is to improve health systems through solutions based on care so that people can achieve their best health situation.

Conceptual models of Indigenous Knowledge Management: a discussion in Information Science

Resumo O artigo tem como objetivo explorar algumas iniciativas de modelos conceituais de Gestão do Conhecimento Indígena no âmbito da Ciência da Informação a partir de uma revisão de literatura sobre o tema. Trata-se de uma pesquisa qualitativa e descritiva com a realização de um processo de coleta de estudos em bases de dados (Scopus, Science Direct, Web of Science, SciELO e a Base de Dados em Ciência da Informação), estruturado por critérios de inclusão e exclusão para a definição da amostra da pesquisa. Durante a coleta de dados, após a avaliação dos critérios de pesquisa, foram selecionados 08 artigos para análise e discussão. No processo de análise, observou-se que os modelos conceituais de Gestão do Conhecimento Indígena identificados apresentam características, estruturas e abordagens diferentes, de acordo com a localização, a comunidade e os objetivos propostos, dependendo de cada contexto social, político, econômico e informacional. Em conclusão, identificou-se que todos os modelos de Gestão do Conhecimento Indígena são internacionais, com grande parte deles concentrados na América do Norte e África, enquanto no Brasil não foi localizado nenhum estudo apresentando proposta de modelo, o que, para o entendimento deste artigo é compreendido como um hiato de pesquisa. Sugere-se como pesquisas futuras um aprofundamento das discussões sobre o Conhecimento Indígena e a Gestão do Conhecimento Indígena no campo da Ciência da Informação no Brasil, a fim de possibilitar a construção de um cenário investigativo sobre o tema.

Data Mining for Knowledge Management

Knowledge management represents for organizations the possibility of having information aimed at developing strategies and obtaining competitive advantages. In the last decade, the volume of data generated has increased exponentially. For organizations, it is important to use technologies and techniques to process data quickly and automatically to assist organizations in the decision-making process. The purpose of this article is to present a Data Mining model for knowledge management in which technology is used to find patterns, connections, correlations, or anomalies in a large amount of data, allowing to find problems, hypotheses, and opportunities more easily, as well as generate insights that result in competitive advantages for organizations.

Construction of Teacher Personal Knowledge Management Model Based on Data Mining Algorithm from TPACK Perspective

Construction of Teacher Personal Knowledge Management Model Based on Data Mining Algorithm from TPACK Perspective

Knowledge Management Model for the Downstream Oil Energy Sector in the Philippines: A Grounded Theory Approach

Knowledge management can guide the management of an enterprise in running the business with a greater degree of efficiency while decreasing business risks. This dissertation presented a Knowledge Management model as a simplified image outlining the relationships of the devised theory using the grounded theory approach of qualitative research. Through semi-structured interviews done by carefully determining the current preferences of organizational leaders of four oil major companies operating in the downstream oil business in the Philippines, of the relevant knowledge processes backed up by presented documents, presentations, and policy manuals. The grounded theory inquiry developed a principle on modern Knowledge Management encompassing the specifics in the downstream oil sector in the Philippines. Theoretical saturation was achieved at ten participants. Thematic analysis generated patterns of modern knowledge. In the model, there were certain management prerequisites with several characteristics and for these characteristics to be effective, sources of knowledge were clearly identified. Once validated knowledge has been established and security of knowledge has been secured, utilization of the knowledge ensues. While using the knowledge, the model puts value on responsibility to work in collaboration with other knowledge managers. Collaboration means shared responsibility to ensure that the knowledge at hand will only be used in promoting common business goals. Predicaments like devaluation, mishandling, and manipulation of knowledge are always possible and extra caution should always be given. The model which can be replicated to other organizations with allied business structures will strengthen the resolve of a knowledge management system benefits by improving the business processes, making better decisions and short and long-term strategy formulation.

Knowledge management model to the technical-academic libraries

Objetivo: Apresentar uma proposta de modelo de gestão do conhecimento para as bibliotecas técnico-acadêmicas. Metodologia: O modelo foi concebido através de revisão bibliográfica e com base em modelos e metodologias existentes, estando focado nas bibliotecas pertencentes aos institutos federais de educação, ciência e tecnologia, e foi avaliado por gestores de bibliotecas técnico-acadêmicas ligados a um desses institutos por meio de formulário online estruturado em questões que abordaram cada um dos elementos conceituais do modelo, no sentido de validá-lo a partir de suas percepções e expertises na gestão dessas bibliotecas. A técnica utilizada para análise e interpretação dos dados foi a análise de conteúdo categorial. Resultados: O modelo foi considerado essencial, acessível, abrangente, viável e estruturado. Os gestores mencionaram a importância de uma comunicação eficiente e ampla com os colaboradores da biblioteca, visando facilitar sua implementação, sem deixar de observar a cultura da organização como um elemento desafiador em todo o processo. Conclusões: A avaliação e a validação evidenciaram que os elementos conceituais do modelo possibilitam um ambiente que facilita a implementação do gerenciamento do conhecimento nessas bibliotecas, aperfeiçoando serviços, produtos, qualificação dos colaboradores, otimização dos processos de gestão e adaptabilidade de acordo com as demandas e realidade de cada biblioteca, adaptando-se ao ambiente da instituição em que atuam.

Concerning the Issue of Knowledge Management: Theory, Models, Methods

Within the frames of new system management shaping it becomes necessary to transform mechanisms of competitive advantage. Today three spheres of activity were selected: scientific, technological and personnel from all the priority fields of governmental level. The development and maintenance of scientific and personnel spheres are not possible without a unified system affecting creation, acquisition and efficient use of knowledge. In unstable economic conditions topicality of introducing knowledge management system in organizations is especially valuable. The article studies preconditions of the theory of knowledge management, the idea of post-industrial society and economy of knowledge. The authors characterized types of knowledge, showed value of knowledge in conceptions of organizational management and implicit knowledge. When theoretical aspects of knowledge management models were investigated, the parallel between shaping the system of knowledge management with intellectual capital and intangible resources was drawn. Theoretic aspects of the system of knowledge management were studied within the frames of systematic approach as a universal investigation tool.

Knowledge management used in technology operations for innovations and value creation

Knowledge Management (KM) facilitates organizations with critical business decisions for competitive advantage. However, organizational leaders and technology teams still struggle with understanding how KM strategies and practices can help the company with innovations and business value additions. Therefore, this qualitative descriptive case study was performed in 2021 to examine KM’s capability maturity in creating business value and innovation for a large financial institution in Texas, headquartered in Virginia. The population sample consisted of one director, two Technology Operations Center Managers (TOCMs), and 10 power users (non-managers). The problem addressed by this study was understanding and describing the KM capability maturity and its relationship with leadership’s perceptions of KM value to determine how different features have impacted value creation and innovation. The two guiding research questions were: 1) How do KM administrators and senior leadership understand and describe KM related to creating business value and innovation in financial technology operations? 2) Why do TOCMs and power users understand and use KM the way they do? The conceptual framework was KM, business value, and innovation. Tools like Capability Maturity Models of Knowledge Management (CMM of KM) helped the researchers and TOC participants assess their current level of KM use and areas for improvement. Data collection was completed through a qualitative questionnaire after eligibility checks against company intranet profiles. Data analysis used NVivo 1.5 coding to identify themes from the TOCM participants’ perspectives to compare with archival and historical data. This study’s results contributed to the existing body of knowledge about KM from a technology operations perspective, including gaps in alignment and communication.

СОЦИАЛЬНЫЕ МОТИВЫ РАЗВИТИЯ СЕЛЬСКОХОЗЯЙСТВЕННОЙ КООПЕРАЦИИ

The emergence of new models of socially oriented cooperatives in the agrarian sector of the economy is a necessary condition for the realization of successful economic policy of the state, implemented in conditions of institutional tension. The cooperative movement in Russia has a unique multifaceted and at the same time complex character of functioning. With the powerful development of agricultural holdings, which act as the main drivers of agricultural production and export, small farmers face signifi cant problems in building a successful cooperative system. The purpose of the research, the results of which are presented in this article, is to develop a comprehensive approach to the study of social motives for the development of agricultural cooperation in the modern market environment in the context of its special role in the development of the agricultural industry, rural communities and rural areas. In the framework of this study, the factors constraining the development of cooperative associations were identifi ed, the model of values of new-type cooperatives was proposed, including the key role of leadership as the main driving force for the powerful development of agricultural cooperation. The factors of cooperative trust formation are identifi ed in order to increase motivation and encouragement to join these associations. The conclusions formulate the most signifi cant parameters of the new model of cooperative knowledge management, contributing to the sustainable development of the Russian cooperation in modern conditions, acceptable for its realization with the following parameters.

Integration of an evidence-based caries management approach in dental education: The perspectives of dental instructors.

Evidence-based caries management (EBCM) has developed into an internationally recognized tool for integration of comprehensive non-surgical caries treatment in dental education. However, uptake of the EBCM approach remains uneven across Canadian dental schools. Our project sought to understand how dental instructors perceive the challenges and solutions to the integration of the EBCM approach in undergraduate clinical education. Using a qualitative descriptive design, we recruited a purposeful sample of clinical instructors supervising undergraduate dental students in caries-related dental care. Semi-structured, online interviews focused on the main characteristics of EBCM. Interviews were analyzed using the awareness, desire, knowledge, ability, and reinforcement (ADKAR) change management model to understand challenges with EBCM implementation in undergraduate education. The analysis process started with verbatim transcription; then, transcripts were coded deductively based on the interview guide and the ADKAR model domains, and inductively to generate emergent codes. Finally, thematic analysis was used to develop themes and subthemes. We interviewed 11 dental instructors with a wide range of clinical experience. Our results show that participants had sufficient awareness regarding the need for the EBCM approach and portrayed a strong desire to participate in bringing curricular changes. Knowledge and ability of participants depended on their training, experience, and involvement in continuing education courses. A lack of standardized caries management practices, less chairside time, and poor remuneration for instructors were major barriers in EBCM clinical implementation. Potential solutions suggested included providing continuing education courses, credits for students for non-surgical caries management, and remunerating instructors for implementation. In conclusion, most participants were aware of the need for a substantive change toward EBCM and demonstrated the desire to participate and improve its implementation. Our analysis showed that to facilitate full integration of the EBCM approach into the undergraduate dental clinics, organizational focus needs to be placed on the individual's knowledge and ability, with tailored efforts toward reinforcement.

Enhancing learning and exploratory search with concept semantics in online healthcare knowledge management systems: An interactive knowledge visualization approach

Healthcare is a knowledge intensive process, which requires large amount of information from various healthcare knowledge providers. However, this growing information makes challengeable for users in finding useful healthcare information to support their healthcare decision making. Knowledge management and knowledge management systems are drawing increasing attention in healthcare community. This paper proposes an online healthcare knowledge management framework and system prototype, featured with integrating knowledge learning and exploratory search for solving problems efficiently. Inspired by the knowledge to action framework in healthcare and the iterative process in software engineering, an iterative and incremental knowledge management model is designed to organize the activities during the knowledge learning and searching procedure. Supported by the knowledge-enhanced infrastructure of online healthcare information designed, domain knowledge learning and task knowledge learning environment can work collaboratively and interactively to improve the result of learning and exploratory search. Knowledge base also provides helpful information in an interactive way for solving problems. Given exploiting probabilistic information retrieval model and concept semantics described in Description Logics, a search intent discovery method and search intent guided learning and searching mechanism are designed within this environment for achieving the learning and search goal. The results of the experiments have proved the efficacy of the methods and process model used in the leaning-focused healthcare knowledge management system.

Developing Intellectual Capital Through Knowledge Management in International Assignments: A Conceptual Model

Currently, organisations must view their intangible assets from a strategic perspective and ensure they can develop intellectual capital to integrate knowledge into their day-to-day management as part of their intangible assets. This strategic perspective leads to using international assignees as knowledge facilitators who can help develop intellectual capital. However, managing knowledge from international assignments to create intellectual capital is often complicated, and the literature pleads for more research on the topic. Therefore, through a systematic literature review, this study aims to overview the state of the art regarding knowledge and intellectual capital management in the context of international assignments to develop a new conceptual model in the field. This study answers the gap in the literature regarding a model that analyses how international assignments influence knowledge management and the creation of intellectual capital in organisations. The main findings suggest that research needs to focus on developing a system to manage knowledge and intellectual capital in the context of international assignments to ensure competitive advantage. The main limitation of this study is the use of only two databases. Further studies should implement the same research procedure using other databases to achieve a broader understanding. In addition, future research needs to focus on developing measurement models of knowledge and IC management for organisations.

Decision Making for Knowledge Management in the Tequila Sector: A Fuzzy Logic Model

Knowledge management creates value for organizations, allowing them to be more innovative, productive, and competitive if that knowledge is used appropriately. Through this management, vital information is created and disseminated systematically and efficiently, and at the same time, knowledge learning is adopted, transformed, shared, and applied. This research analyzes decision-making for knowledge management in a mature low-tech sector, such as Tequila in Mexico. At the same time, it generates a predictive model of knowledge management that allows innovation in this sector by combining knowledge of modern technologies and ancestral knowledge in manufacturing the product, along with providing support to public policymakers and decision-makers to support small producers and rural communities. The methodological strategy used is an expert system through fuzzy logic, starting from a data set based on the patterns found in a Bayes network. The results show that the most relevant variables in decision-making for knowledge management in the Tequila sector are modern technologies, ancestral knowledge, and the Denomination of Origin. Under the above, it could be inferred that the ancestral knowledge variable is the most influential in achieving high values in managing knowledge management -the output variable preserving the value of a product with a designation of origin.

Initial Standardized Knowledge Management Framework, Formed from Learning During a Humanitarian Crisis

The paper presents some aspects of knowledge management theory. This underpins a research methodology designed to expose knowledge transfer in voluntary not-for-profit groups. The paper aims are to make recommendations which, supported by a knowledge management strategy and good practices, provide the basis for the development of a future model of knowledge management in crisis situations. A hypothesis has been established: During emergencies that arise suddenly, a variety of information and knowledge is dispersed, widely disseminated, and belongs to many different organizations. A coherent information system is needed for the dissemination and sharing of knowledge for effective assistance to people affected by the crisis. The main challenge in managing knowledge in such humanitarian emergencies, is the fact that a wide variety of information and knowledge is dispersed, disseminated, and originally belongs to many different organizations. These information resources may not be organized and used effectively during a crisis situation. Over time, preliminary and non-standardized rules are developed. The authors of this paper took part in a humanitarian action - both independently and in cooperation with non-governmental organizations. This allowed for the collection of extensive research material. During the research, the methodology of participatory observation and surveys was used. The aim of the study was to develop knowledge management standards, for use in the event of other humanitarian crises. The final research technique used is given, from participant selection to outcome analysis. It was found that processes of organizational learning and active knowledge management occurred in many forms. Knowledge was transferred in and out of the organizations. Expertise from earlier experiences was applied, and transferred, becoming explicit. Managerial skills and methods were applied in new organizational contexts. Many similarities and some differences were found, despite clear differences in the type of organisations and country of origin. The research allowed the authors to research extensively into people’s motivations, priorities, and forms of information transfer. Knowledge acquisition, transfer and sharing were clearly identifiable, as was organizational learning and subsequent usage of it. Future implementation of standardized, coherent knowledge management rules, used in crisis situations will facilitate the sharing of knowledge and its reuse. The framework can also be applied to other situations of emergency decision making, such as crisis management and emergency medical assistance.

Knowledge Management for the Micro Enterprise: A Taxonomy

Knowledge Management Systems enhance innovation, increase operational efficiency, and improve decision-making in business organisations. The administrative and resource overheads required to implement and maintain such systems, however, inherently exclude the smallest of firms from reaping these benefits. This paper aims to identify, evaluate, and summarize the distribution of research on knowledge management and supporting systems across business size classifications with a particular focus on micro-enterprises. It also seeks to establish if existing knowledge management models, practices, and systems have invested due consideration in their design to cater for the limited resources typically found in the micro-enterprise. It contributes new insight into the applicability of knowledge management systems to micro-enterprises and stimulates a possible re-think of how such systems can cater for the specific constraints of this prolific business type. This taxonomy provides a thorough analysis of 168 research papers from a total of 10511 papers published in reputable conference proceedings since 2012. It focuses on key knowledge management themes covered, including the size of the enterprise, the adoption challenges, the potential benefits, the technologies used, and the aspects of the knowledge management cycle that are being employed. Furthermore, it draws on this analysis to highlight the appropriateness of existing knowledge management systems to the distinctive risk and opportunity characteristics of the micro-enterprise.

Strategic Patterns in the Concept of Sustainable Development of Manufacturing Processes in the Field of Knowledge Management in Companies Operating in the Metal Industry in Poland

Sustainable development is an opportunity for modern enterprises to build unique market advantages, but it is always a kind of compromise between financial benefits and activities focused on environmental protection. It also requires companies to be able to acquire and process information, the sources of which are both internal and external, and to process it into effective knowledge. Quality management processes are an important element supporting knowledge management as a consequence of similar priorities. There are direct and indirect relationships between quality management, knowledge management and sustainable development. Related issues are an important element of modern research, but there are still some knowledge gaps that need to be filled. The authors, based on the literature analysis, concluded that there are no studies defining the relationship between quality management and knowledge management in the context of sustainable development relating to the Polish metal industry. Therefore, the objective of this study is to identify patterns of company activities in the area of knowledge management relating to the improvement of manufacturing processes in companies operating in the metal industry in Poland. At the same time, it was indicated which aspects of knowledge management are at the centre of management’s concerns. The study was carried out using a survey questionnaire, with 1930 questionnaires collected from employees in 50 companies selected for the study. The study carried out discovered that in the various areas of the Japanese knowledge management model, companies distribute the emphasis differently, which manifests itself in the procedures and ways of operating. At the same time, there are significant differences between large and medium-sized enterprises, indicating that the scale of operation influences the perception of the importance of individual elements of the knowledge management system in the context of sustainable development.

Cloud Knowledge Capability Maturity Model Integration and Evaluation Method Using a Cloud Knowledge Management System

Many small and medium-sized enterprises have a scattered business type, uncertainty in the business process, and insufficient knowledge management. Our objective is to help small and medium-sized enterprises effectively use knowledge property and improve software implementation efficiency. We propose cloud knowledge capability maturity model integration (CK-CMMI) to address different types of business, strengthen the internal connection of each business procedure, and realize the real-time online maturity assessment. We design a cloud knowledge management system (CKMS) that combines the advantages of knowledge management (KM) and capability maturity model integration (CMMI). CKMS uses informatization to facilitate process definition and project implementation. Furthermore, it can build a cloud knowledge base to implement support for processes. To assess the validity of CK-CMMI and CKMS, we applied them in a software enterprise in South China. We found that our system kept the average rate of overdue projects below 37% compared with the previous rate of 126%. Moreover, according to MATLAB simulation results, 70%-90% of the company's projects are supported by the knowledge base and the overall development period is shortened by approximately 50%.

Управління знаннями на підприємстві: моделі, етапи та технології

Knowledge management models are outlined, which make it possible to effectively manage knowledge in the organization and improve its performance. The elements of the knowledge management system at the enterprise are defined. Methods of assessing employees' knowledge are described. It was established that the concept of knowledge management at the enterprise is a system that helps to effectively manage knowledge in the organization in order to increase its efficiency and obtain a competitive advantage. The main elements for implementing the concept of knowledge management at the enterprise are described. Generalized the main strategies of knowledge management of the enterprise. The structure of the company's knowledge management system and its main components have been determined. The main technologies of knowledge management at the enterprise and components of corporate knowledge management systems are outlined.