Quality Management Mechanisms Research Articles

Effect and Mechanism of Total Quality Management on Enterprise Innovation Performance Based on Cognitive Behavior Science

From the perspective of cognitive behavior science, the study takes domestic enterprises as samples of empirical research, uses the method of neuroeconomics, and selects 50 healthy quality department heads as paid subjects to voluntarily participate in the experiment to explore the effect and mechanism of TQM (Total Quality Management) on innovation performance. In order to explore the direct and indirect effects between TQM and innovation performance, this study introduces knowledge absorptive capacity and environmental dynamics into the relationship between TQM and innovation performance. On the basis of maturity scale, 184 valid questionnaires are collected and a statistical analysis is carried out with Lisrel software to validate the hypothesis of this study. The results show that: (1) TQM has a direct and positive effect on innovation, and the longer and deeper the implementation of TQM is, the more significant the promotion of innovation is performance. However, the resource factors of TQM have no significant effect on innovation performance, which indicates that enterprises implementing TQM strategy do not need to worry about the effect of enterprise size and resources. (2) TQM has a significant effect on the knowledge absorptive capacity, which is the key to enterprise innovation. (3) In addition to its direct effect on innovation performance, TQM indirectly acts on innovation performance through the intermediary variable of knowledge absorptive capacity, and its mechanism can be divided into direct effect and indirect effect. (4) The environmental dynamics faced by enterprises are different, and the effects of TQM on innovation performance are also different. Under the high dynamic environment, TQM has no significant effect on innovation, and even has negative effect. Under the low dynamic environment, TQM has a very significant effect on innovation. (5) TQM and innovation can succeed in an enterprise at the same time, it’s not conflict for enterprises to pursue the quality performance and the enterprise innovation at the same time since two are the key factors to improve the enterprise performance finally.

Analysis on clinical Bio-Bank quality construction mechanism

Objective Based on Total Quality Management (TQM) theory, our study aims to analyze the clinical Bio-Bank overall quality management implications, basic characteristics, principles, and management mechanisms, and provide theoretical basis for the clinical Bio-Bank quality construction. Methods Using theoretical and literature research methods, Bio-Bank overall quality management qualitative analysis was conducted, putting forward a framework of Bio-Bank comprehensive quality management. Results Biological sample overall quality management was defined theoretically including its connotation, concepts and basic characteristics. We also put forward an application principle and basic operation method at the application level. Conclusions Total Quality Management (TQM) is applied to the clinical Bio-Bank construction, from where, the scientific and unique management content can effectively optimize the Bio-Bank management regulation and standardization of the sample operation process in the PDCA cycle, which is critical to improve the quality of clinical Bio-Bank. Key words: Total quality management; Clinical Bio-Bank; Quality

Total Quality Management (TQM) Practices of School Administrators in Relation to School Performance among Teacher Education Institutions in the Province of Quezon

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ВДОСКОНАЛЕННЯ УПРАВЛІННЯ ЯКІСТЮ ПРОДУКЦІЇ ВИСОКОТЕХНОЛОГІЧНИХ ПІДПРИЄМСТВ

The center of economic policy at the present stage is the task of comprehensive upgrading of the technical level and quality of products, which should implement the latest achievements of scientific thought, to satisfy the highest techno-economic, aesthetic and other requirements of consumers. Improving the quality of domestic products in a market economy is one of the components of the mechanism of accelerating the socio-economic development of society, requires the strengthening of the effectiveness of state standards to its technical level. The mechanism of product quality management is considered one of the elements of the general economic mechanism of the enterprise. With this in mind, quality policy is an element of overall policy and is endorsed by senior management. It represents the general intentions and direction of the enterprise to the quality, formally formulated by the supreme leadership. In other words, quality policy is a guideline for the general direction of the enterprise's activities in quality management of products. Quality policy is aimed at choosing the areas of work on product quality management, goals and the choice of real means for their achievement, which will allow the production of high quality products. The main focus of quality policy should be to maximize the use of all internal reserves to achieve a high level of product quality, as well as to find solutions that would reduce costs without compromising quality. The mechanism of product quality management is a set of methods and techniques of influence from the management of the company to its employees in order to effectively direct their actions and use of potential properties to quality work. Product quality management includes those aspects of management functions that define goals and responsibilities in the field of quality. Therefore, quality management functions are used for quality management, quality assurance, quality control, training and motivation of employees in the field of quality. All these functions are interlinked in the form of loops of quality and collectively represent a process of quality management within the entire enterprise.

EFFICACY AND EFFICIENCY OF EDUCATIONAL DATA MINING THROUGH MULTISTRATEGY MACHINE LEARNING

The present day higher educational institutions in the country face the tough challenge of surviving in the academia and producing cutting edge professionals for an industry with ever growing demand of meeting the dynamically changing requirements. The absence of a comprehensive data analysis framework and combined analysis of correlated factors affecting the teaching learning process may give rise to false interpretations which are relied upon by the institutions. As a resultant, the system may fail to take effective measures or introduce necessary interventions in time to handle the deviations in the right manner thus defeating the purpose of meeting the program outcomes. In the absence of an accurate comprehensive quality management mechanism individual perceptions bring subjectivity into the quality evaluation and so the results are skewed and give rise to false projections or fabricated interpretations. Major decisions of regulating bodies or institutes themselves are dependent on such analyses which necessitate correct conclusions. Thus quality management of teaching learning process is of utmost importance from the perspective of student, teacher and all other stake holders. It provides a scientific unambiguous basis for quality evaluation and consequently better quality management. A multi strategy machine learning framework goes a long way in supporting evaluation of both qualitative and quantitative aspects by reducing uncertainty in data analysis and facilitating effective quality management.

Environmental economic model of risk management and costs in the framework of the quality management system

The article considers the environmental economic model of risk management and the costs associated with them. In the field of eco-friendly construction and labor safety, it is customary to allocate occupational hazards and hazards, expressed by quantitative or qualitative parameters of occupational risk. Risk management or environmental risk means the recognition and analysis of risks, the development and implementation of management decisions to reduce the likelihood of adverse situations, as well as the possible reduction of material or other losses. Risk management helps to get out of the zone of uncertainty into a situation with more or less predictable results. The methodology for applying the environmental economic model under consideration is a cyclic order of performing interrelated practical actions known as the Deming-Shewhart cycle, which is inextricably linked to the process approach and the quality management system. Synthesis of the principles of the quality management system and mechanisms for managing environmental risks and costs ensures high adaptability to any external and internal stress situations, reveals professional risks in a timely manner, optimizes processes and, as a result, reduces costs.

Quality Management Mechanism, Job Satisfaction and Performance Audit

This paper extends the literature evaluating the relation between the quality management mechanism implementation of Taiwanese government audit and the job satisfaction of government auditors for the government auditors’ identification of the influential factors to improve performance audit. The questionnaire survey was employed in this study. A total of 613 questionnaires were sent and 535 valid responses were collected. The return rate is 87.28%. The empirical results demonstrate that most government auditors fulfill the governmental policies and are satisfied with the current job condition after the senior executives strive to establish the auditing quality management mechanism. The influential factors of performance audit enhancement for government auditors appear significance.

Toward a data governance model for the Kenya health professional regulatory authorities

PurposeThe purpose of this paper is to determine the status, drivers, and barriers to data governance at the health professional regulatory authorities in Kenya. This study aims to develop a model that can be used to establish a formal data governance program at these regulatory authorities.Design/methodology/approachThis study used data governance decision areas based on the study of Khatri and Brown (2010). Qualitative and quantitative research methods were used in this study to collect data.FindingsThis paper identified maintenance of quality of data, achieving customer satisfaction, ensuring data security and control, and achieving operational efficiency as the drivers of data governance at the regulatory authorities. The authorities are faced with lack of data governance awareness, lack of management ownership and support, as well as limited funding and resource allocations as barriers to data governance. This study proposed that for the authorities to increase their data governance, they need to identify their data as an asset, initiate more data quality management mechanism, restrict access to their data, create awareness, and increase management, ownership and support.Practical implicationsA data governance program for healthcare workforce data is necessary for healthcare planning which influences national policy in the healthcare and the overall delivery of health services in a country.Originality/valueThe paper proposes a model that health professional regulators in developing countries that are facing limited resources can be used to establish a formal data governance program.

THE MECHANISM OF STRATEGIC, POLITICAL AND PROCESS MANAGEMENT OF THE QUALITY OF UNIVERSITY SERVICES

The purpose of this work is to justify the need to develop and implement a mechanism for managing the quality of higher education services, which will solve a number of pressing problems that have arisen at the national level, at the level of the higher education system and the level of individual higher education institutions. Methodology. This study is based on the use of ENQA standards and recommendations, as well as modern general methods and practice of quality management. Results. The functioning of the mechanism for managing the quality of higher education services should be considered at three levels of decision-making (three hierarchically subordinate components of the mechanism), which are as follows: strategic, political and process. It is determined that the management of a higher education institution, like any organization, is carried out at three levels of decision-making: strategic, tactical, and operational. The paper substantiated the content and features of the implementation of the functions of each component of the quality management mechanism. Practical implications. The work determined the components of strategic management of the quality of higher education institutions' services, which include: strategic analysis of the external environment and self-assessment of the educational institution, development of strategic plans, management of the implementation of the higher educational institution strategy. Value/originality. It is determined that the political management of the quality of higher education services includes a broad setting of goals of the higher education institution, which in turn is determined by senior management, set forth in written, formally announced (published) and communicated to all staff and units of the higher education institution. The political goals of the education institution regarding quality are structured by functional and administrative management areas.

Study on Risk and Quality (Safety) Management Mechanism of Food Supply Chain

In this study, it takes the interpretation of Food supply chain as the starting point, with the analysis on the risk of Food supply chain as well as the analysis on quality and safety, combined with the analysis on the safety system of Food supply chain and the model of quality system of Food supply chain, so as to explore and discuss the risk of the supply chain as well as the quality control mechanism. The supply chain of Food is a long chain, the safety risk of Food mainly comes from the supply chain of the main operation process.

Современные требования в отношении качества человеческих ресурсов вуза

The article analyzes the conditions under which modern universities function. The main performance criteria of the university are considered. The article describes
 the requirements for the quality of human resources of the university at present time. the key characteristics quality are analyzed: competence, competitiveness,
 engagement. It has been established that the competence of the teacher should be consistent with the development strategy of the university. Over the
 competitiveness influences the individual achievement. Engagement has a direct impact on the effectiveness of the work of the university. The approaches to the
 formation of a system of performance indicators lecturer are defined. It was determined that the requirements depend on state policy in the field of higher education
 and the strategy of the university. It was found that a mechanism of quality management of human resources at the university is necessary.

Evaluation of the Enhanced Invasive Pneumococcal Disease Surveillance System (eIPDSS) Pilot Project.

Invasive pneumococcal disease (IPD) causes significant morbidity in Canada, yet even with routine surveillance, it is difficult to interpret current IPD trends in serotype distribution and antimicrobial resistance. The enhanced Invasive Pneumococcal Disease Surveillance System (eIPDSS) pilot project was designed to facilitate a better understanding of IPD trends at the national level by linking epidemiologic and laboratory (epi-lab) data. To evaluate the eIPDSS by assessing five attributes (usefulness, data quality, simplicity, acceptability and timeliness) and to develop recommendations for future national IPD surveillance. An evaluation was developed that assessed the five key attributes through a qualitative survey sent to eight eIPDSS users as well as a quantitative analysis of the eIPDSS database. Recommendations were based on the results of both the survey and the analysis. The response rate to the survey was 100%. The majority of the survey respondents found the eIPDSS to be useful (75%), simple (100%) and acceptable (86%). Analysis of the eIPDSS database revealed that the majority of IPD cases (61%) were assessed as timely. Data quality and data management mechanisms were identified as issues by both survey respondents and the analysis of the database. Consultation with public health, regular audits and upgrades to the platform are recommended to address data quality and management issues. The epi-lab linked data of the eIPDSS enables the detection and analysis of IPD serotype distribution and antimicrobial resistance trends. This web-based system facilitates data collection and is simple, acceptable and timely. With improvements that address data quality and management issues, it is feasible to develop a national surveillance system that links epi-lab data.

Research on the Quality Management Mechanism of Chinese Government Procurement of Public Services

The government meets the growing surge of social supply and demand through the purchase of public services from social organizations. Since the introduction of concept to China in the 1990s, government procurement of services has become one of the main ideas of public service reform; government procurement plays an increasingly important role in constructing a service-oriented government and improving public services. In recent years, China attaches a growing importance to the government procurement of public services and starts to reform the way, process and scope of government procurement of public services, and constantly improves quality control mechanisms of government procurement of public services. Based on a wide literature review of texts on the purchase of public services at home and abroad, this paper combines with the actual needs of our citizens and studies the quality control mechanisms of government procurement of public services.

A Differentiated Quality Adaptation Approach for Scalable Streaming Services

Providing scalable video streaming services for heterogeneous users in dynamic networked environments requires efficient and adaptive quality management mechanisms which deliver quality-customized services according to the client’s preferences and adapt the services to cope with various network conditions. In this paper, we address the issue of quality adaptation for providing personalized scalable media streaming services in dynamic network environments. We propose a differentiated adaptive quality optimization algorithm, called Scalable Video Coding Quality Adaptation algorithm (SVC-QA), which adapts streaming quality based on both system-level and client-level optimization to optimize streaming quality according to network bandwidth conditions, content characteristics, a user’s quality preferences, and buffering capacities of different client devices (e.g., mobile phones, PCs, HDTVs, etc.). Comparative studies are conducted to compare our proposed algorithms with other adaptive methods. We show that two-level SVC quality adaptation method can achieve better SVC streaming quality with both high peak signal-to-noise ratio (PSNR) and low quality variance under dynamic resource constraints. Moreover, the proposed distributed method reduces the computational complexities at the server side substantially, making it practical and flexible for providing scalable streaming services.

Quality Management Evaluation Based on Self-Control and Cosupervision Mechanism in PIP

AbstractPublic investment project (PIP) plays an important role in national economy in China. In order to improve the project management performance of PIP, the government is searching for a method to build a construction management supervision system. This paper introduces the background and the connotation of agent construction system (ACS), and analyzes the supervision mechanism of construction agent quality management under the two-stage agent mode, puts forward a quality self-control, and government cosupervision mechanism. It consists of a two-dimensional framework of vertical agent self-control and horizontal government cosupervision. For the purpose of better supervision, based on the mechanism, the article introduces rough set theory and questionnaire survey into the research; a quality evaluation model is established. The model builds an information decision table; a heuristic attribute reduction algorithm is applied to reduce the index and helps to get the supervision points. The regulatory aut...

Quality self-control and co-supervision mechanism of construction agent in public investment project in China

Public investment project (PIP) plays an important role in the China economy. In order to improve the project management performance of public projects, the government is searching for a scientific system to build a construction management supervision mode. This paper introduces the policy background and connotation of Agent Construction System (ACS). As a public investment construction management model, ACS, is gradually being incorporated into the legal framework, it is necessary to improve the construction agent supervision mechanism. This article analyzes the supervision mechanism of construction agent quality management under the principle of two-stage agent mode and establishes an agent quality self-control system and a government co-supervision system. These systems take the contract management as the core and the project quality objective as the guidance. These systems also consist of a two-dimensional framework of vertical self-control and horizontal supervision, which form a quality supervision mechanism. Based on Rough Set theory, the article proposes the idea of building an agent quality self-control and government co-supervision model, and illustrates it with a flow chart for building the model, which paves the way of quantitative research for the future.

Der aktuelle Stand des Qualitätsmanagements in ambulanten und stationären Pflegeeinrichtungen

The demands being made on quality assurance and quality management in ambulatory care nursing and inpatient nursing facilities continue to grow. As opposed to health-care facilities such as hospitals and rehabilitation centres, we know of no other empirical studies addressing the current state of affairs in quality management in nursing institutions. The aim of this investigation was, by means of a questionnaire, to analyse the current (as of spring 2011) dissemination of quality management and certification in nursing facilities using a random sample as representative as possible of in- and outpatient institutions. To obtain our sample we compiled 800 inpatient and 800 outpatient facilities as a stratified random sample. Federal state, holder and, for inpatient facilities, the number of beds were used as stratification variables. 24% of the questionnaires were returned, giving us information on 188 outpatient and 220 inpatient institutions. While the distribution in the sample of outpatient institutions is equivalent to the population distribution, we observed discrepancies in the inpatient facilities sample. As they do not seem to be related to any demonstrable bias, we assume that our data are sufficiently representative. 4 of 5 of the responding facilities claim to employ their own quality management system, however the degree to which the quality management mechanisms are actually in use is an estimated 75%. Almost 90% of all the facilities have a quality management representative who often possesses specific additional qualifications. Many relevant quality management instruments (i. e., nursing standards of care, questionnaires, quality circles) are used in 75% of the responding institutions. Various factors in our data give the impression that quality management and certification efforts have made more progress in the inpatient facilities. Although 80% of the outpatient institutions claim to have a quality management system, only 32.1% of them admit to having already been (or be in current preparation to be) certified, a figure that was 41.5% among the inpatient facilities. These percentages are smaller when one relies on information provided by the certifying institutions themselves rather on the nursing facilities. Most frequent is the certification according to the DIN EN ISO 9001 standard, since the care-specific certification procedures most widespread on the market enable facilities to combine a care-specific certificate with one according to DIN norms. Quality management has become very widespread in nursing facilities: every third institution claims to have been certified, and the trend to become certified has clearly intensified over the last few years. We observe overall very great acceptance of both internal quality management and external quality assurance. We suspect that the current use of quality management instruments in many nursing facilities will not fall behind such efforts in hospitals and rehabilitation centres.

ISO 9001 in a neonatal intensive care unit (NICU)

The aim of this paper is to present the process for approving and certifying a neonatal intensive care unit to ISO 9001 standards. The process started with the department head's decision to improve services quality before deciding to achieve ISO 9001 certification. Department processes were mapped and quality management mechanisms were developed. Process control and performance measurements were defined and implemented to monitor the daily work. A service satisfaction review was conducted to get feedback from families. In total, 28 processes and related work instructions were defined. Process yields showed service improvements. Family satisfaction improved. The paper is based on preparing only one neonatal intensive care unit to the ISO 9001 standard. The case study should act as an incentive for hospital managers aiming to improve service quality based on the ISO 9001 standard. ISO 9001 is becoming a recommended tool to improve clinical service quality.

The Development Of A Quality Management Mechanism In Disease Management: The US Experience And Its Suggestions

The Development Of A Quality Management Mechanism In Disease Management: The US Experience And Its Suggestions

Strategic quality management

Notes that to be effectively implemented, quality management has to be aligned with strategy and properly co‐ordinated. Develops a systems framework entitled congruence management business architecture. Notes that under this architecture an activity is the core entity for change and that every quality or related initiative will change, eliminate or create activities. Considers various quality management mechanisms under this architecture and considers various barriers. Suggests that the congruence management framework can help make quality management more effective.