Organizational Management Processes Research Articles

TALENT MANAGEMENT LITERATURE REVIEW

<p>The concept of talent management has attracted most of the researchers’ attention in the recent years. In today’s business environment, talent management becomes one important source of competitive advantage that creates value for all companies. In the current economic downturn, there is a high demand for talent in the organizations. The aim of this study is to examine talent management process in organizations. This article is based on a review of the academic and popular talent management literatures. The paper focused by clarifying the definitions and the importance of talent management and what factors influencing the growth of talent management.</p>

Assessment of process capabilities in transition to a data‐driven organisation: A multidisciplinary approach

The ability to leverage data science can generate valuable insights and actions in organisations by enhancing data-driven decision-making to find optimal solutions based on complex business parameters and data. However, only a small percentage of the organisations can successfully obtain a business value from their investments due to a lack of organisational management, alignment, and culture. Becoming a data-driven organisation requires an organisational change that should be managed and fostered from a holistic multidisciplinary perspective. Accordingly, this study seeks to address these problems by developing the Data Drivenness Process Capability Determination Model (DDPCDM) based on the ISO/IEC 330xx family of standards. The proposed model enables organisations to determine their current management capabilities, derivation of a gap analysis, and the creation of a comprehensive roadmap for improvement in a structured and standardised way. DDPCDM comprises two main dimensions: process and capability. The process dimension consists of five organisational management processes: change management, skill and talent management, strategic alignment, organisational learning, and sponsorship and portfolio management. The capability dimension embraces six levels, from incomplete to innovating. The applicability and usability of DDPCDM are also evaluated by conducting a multiple-case study in two organisations. The results reveal that the proposed model is able to evaluate the strengths and weaknesses of an organisation in adopting, managing, and fostering the transition to a data-driven organisation and providing a roadmap for continuously improving the data-drivenness of organisations.

Accident and innovation in construction industry: Learning by doing to prevent accidents and improve the production

The development of construction processes and systems aimed at technological innovations that can effectively contribute to the evolution of the construction process of a building is currently a reality. The aim of this study is to analyze the interaction between learning by doing and the implementation of changes (innovation) during the construction process of a building. Applying ergonomic work analysis, which is supported by a specific ethnographic study during the construction process of a residential building, it was possible to highlight and classify the cases with implications for the implementation of changes (innovation). The results show how execution actors at the level of implementation, through learning by doing, enable the implementation of change (innovation) during the construction process and the consequent improvement of the construction process, not only in terms of quality and productivity, but also in terms of worker safety, preventing “minor accidents or incidents”. However, learning by doing and the determining factors that hinder its application remain contained at the level of the execution actors and no make managers of the construction process able to absorb operational experiences and preventing recurrent problems (“minor accidents or incidents”). This study underlines how learning by doing allows the implementation of changes (innovation) during the process of building a building. Furthermore, findings are potentially transferable to other areas such as that of organizational factors, ethnographic observations, innovations, construction process, learning, accident analysis, knowledge management and learning processes.

Application of Complexity Theory to Organizational Career Management System’s Development

AbstractThe paper aims to highlight the relevance of complexity theory application to organizational career management processes and systems. This perspective enables to reveal and analyse the employees’ career management challenges faced by organizations in the context of high complexity. The study shows that organizations strive for a flexible and adaptable workforce while employees seek to increase their employability and competitiveness in organizations and in the labour market. Consequently, the role of current organizations in the context of complexity in employees’ career management is to help them to sustain and grow their career potential thereby strengthening their own competitive advantage.

SUBSTANTIATION OF INFORMATION COMPONENTS OF THE REGULATORY REFERENCE DATABASE OF THE AUTOMATED INFORMATION SYSTEM OF ARMAMENT AND MLITARY EQUIPMENT TEST SUPPORT

The creation of an information system to support the testing of armament and military (special) equipment is aimed at improving the efficiency of the test organization. This is possible due to the operational information support of all test processes, establishing information communication between departments of the organization, improving the quality of test estimations, reducing time for manual work and, accordingly, increasing the capacity of the test organization, automation of organizational management processes.
 The authors cover the approaches to the design and practical implementation of the information system for supporting the testing of armament and military (special) equipment. The issue of detailed description of the information content of the regulatory-reference database of the information system is considered. Based on the analysis of the processes that take place at different stages of testing specimens of armament and military equipment, the needs for thematic information are determined. The authors propose structural and functional schemes of information interaction of the components of the regulatory-reference database and the main software modules, which are offered for use in the information system to support tests. As a result of aggregation of the developed structural and functional schemes the generalized information structure of regulatory-reference database is offered. Possible ways to fill the database are determined.
 Based on the defined components of the database it is possible to perform further information-logical designing of the information system to support the testing, development of the components structure of the regulatory- reference database and their normalization. It is expected that the proposed information content of the regulatory- reference database will help increase the efficiency of the planning and testing of specimens of armament and military equipment, improve the quality of test results and reduce time expenditures.

Investigating, identifying and evaluating organizational and infrastructural strategic factors affecting organizational management processes from the perspective of productivity management

Purpose: The purpose of this present study is to investigate the impact of institutional and infrastructural factors on knowledge management processes from the perspective of Nonaka and Takeuchi with a case study of design offices of a product organization. Research methodology: The research is applied and is a descriptive survey in terms of data collection. The statistical population of the design offices of a product organization consisted of 75 people and the statistical sample was estimated 63 people. The research tool was a researcher-made questionnaire with a reliability of 77%. Results: The findings show that seven institutional and infrastructure factors affecting knowledge management processes were identified. Also prioritization by TOPSIS showed that organizational structure, culture and values, above average, can be deployed in the design office, and knowledge management policies and guidance are average, but information technology is below average. Limitation: The results extend the understanding of the role of quality of work-life in organizational effectiveness. The research findings have implications for human resource managers. Contribution: The results of the study help the human resource managers of organizations to identify the elements that affect the quality of work-life and help them in planning to increase organizational effectiveness by increasing employee satisfaction and motivation. Keywords: Knowledge management, Institution, Infrastructure, Nonaka and Takeuchi

Practical assessment of the nature of business processes

The aim of the article is to present a framework enabling the quick and practical assessment of the nature of business processes, necessary to select business process management (BPM) tools and methodologies in accordance with the actual nature of BPs in the organization. The lack of such compliance reduces or delays the results, or it can even cause the failure of BPM implementations. To avoid this risk, organizations should be aware of the nature of their processes prior to planning and implementing BPM. The article summarizes extensive literature studies and experiences resulting from the practical implementation of business process management in organizations with diverse types of business processes. Developed in accordance with the Design Science Research (DSR) methodology, the Business Process Nature Assessment Framework (BPNAF) uses an approach that combines business process management with the management of the knowledge used and created in the course of the process execution. The article presents the concept of the business process space and the Business Process Nature Assessment Framework (BPNAF) based thereon, which enables the quick and efficient assessment of the nature of business processes in an organization in terms of their unpredictability and knowledge intensity. The presentation of the results enables the objective recommendation of the selection of implementation methodologies, HRM policies, or IT systems supporting BPM in line with the real nature of business processes implemented in the organization, in a way that is understandable to both specialists and non-specialists. The article is dedicated to researchers, but above all to practitioners using BPM. The application of the presented BPNAF allows managers to choose the methodology and tools supporting the management of business processes, but also human resources or knowledge, in accordance with the objective nature of the processes and the needs of the organization. The simplicity and speed of analysis, as well as the ability to directly use its results in the initial implementation of business process management, mean that the benefits of using the BPNAF are much greater than the effort or preparation costs involved. An important limitation of the work is the fact that the analysis of the business process space and, consequently, the BPNAF are limited to only two dimensions: unpredictability and knowledge-intensity. The article presents the original concept of the business process space and the author's model of the BPNAF framework based on its two-dimensional version. The supplement of BPM implementation methodologies with the use of the results of this work is of key importance for the success or failure of implementations.

Balanced Scorecard as a Method of Assessing the Performance of a Hospital Management System

A B S T R A C TThe Balanced Scorecard educates management and organizations to view thecompany as a whole from four perspectives: finance, customers, internal businessprocesses, and learning and growth. The balanced scorecard consists of twowords, namely the scorecard and balanced. The scorecard is a card used to recorda person's / personnel's performance score and plan the score that will beachieved in the future. The results of the comparison between the plansestablished and the actual results that were successfully achieved were used tocarry out the evaluation.The balanced scorecard in this third generation producesthe most powerful performance measurement model because it shows theintegration of organizational management processes starting from the planningstage, namely by establishing a vision and mission which contains the agreementof individuals in achieving organizational goals, then translated intoorganizational strategies implemented through Organizational programs /activities in four interrelated balanced scorecard perspectives, then feedback willbe taken on various information obtained from the evaluation of theimplementation of the organization's programs / activities.

Regional aspects for assessing the effectiveness of resources management in medical organizations

Introduction . Problems of assessing the healthcare system effectiveness and medical organizations, in particular, are largely associated with the fact that most studies are based on the data approved according to the established procedure in forms of federal statistical observation that do not correspond to the regional characteristics of the medical care organization. Aim. To assess the effectiveness of personnel management in medical organizations of the Moscow healthcare system which provide primary health care to the adult population, directly involved in the provision of medical services, and the usage of generally accepted statistical indicators for this purpose. Materials and Methods . The study is based on the analysis of the effectiveness of personnel management in medical organizations of Moscow healthcare system, selected by typological sampling according to the given parameters, carried out in the context of the relevant groups of medical workers (doctors and nurses) in the following areas: number, composition, training level, movement, workload, etc. Results. Analyzing the effectiveness of personnel management, as the most important element of the resourceful basis in medical organizations, the authors considered the aspects connected with the formation of the staff directly involved in the provision of medical services in accordance with federal regulatory legal acts and regional requirements for primary health care organization. The results of the study confirm that under the circumstances of healthcare system decentralization, current forms of federal statistical observation do not correspond to the regional characteristics of the healthcare organization system and that deficiency of primary data from medical organizations excludes the possibility of forming long-term forecasts in a healthcare system of subjects of the Russian Federation. Conclusion. The lack of uniform approaches governing the analysis and assessment of the effective resource management processes in medical organizations, the imperfection of existing statistical information for such purposes, and the importance of accounting for regional characteristics of the healthcare organization require searching for tools that can objectively assess the effectiveness of medical organizations, including the organizational specifics of medical care provision.

Getting the Message Right: Evidence-Based Insights to Improve Organizational Return-to-Work Communication Practices

Purpose There is an absence of evidence-based guidance to support workplace stakeholders in the effective delivery of return-to-work (RTW) messages. Our study examines the specific RTW communication practices and their impact on the management of work disability. Methods Within two large and complex healthcare organizations, semi-structured interviews were conducted with workplace stakeholders (e.g., supervisors, union representatives, disability management professionals and workers’ compensation representatives) and workers who had previously experienced sickness absence related to an occupational injury or illness. For workplace stakeholders interview questions asked about their roles and responsibilities in the RTW process, and specific communication strategies and messages that were used at different phases of the RTW process. For worker participants, interview questions explored RTW experiences and the impact of communication on work re-integration. An interpretative descriptive approach was used to inductively examine themes from interviews to create ways of understanding phenomena that yielded applied findings. Results Forty participants were interviewed including workplace stakeholders and workers. Participants frequently described effective RTW communication as messages that were delivered by a workplace stakeholder that included the content required by an injured worker to navigate the organizational disability management process and utilized specific strategies to address the perceived attitudes and perceptions held by an injured worker regarding work re-integration. Workplace stakeholders described five specific communication strategies including relaying messages of support, optimizing the timing of communication, careful word choice, framing messages, and tailoring communication to the injured worker. Conclusion RTW communication is an active process that requires a strategic approach. Effective communication practices represent an important strategy for workplace stakeholders to address the barriers held by injured workers and foster early and sustained RTW.

Security Aspects of Healthcare Organization from the Perspective of Digitization of Facility Management

Many healthcare organizations are exposed to various cyber threats. The increase in the frequency of these cyber threats can also be observed during the Covid-19 pandemic. The security of information systems in hospitals and their management is also not part of the management of facilities in these organizations. The paper presents the possibilities of securing facility management processes in healthcare organizations from a security point of view. There is an analysis of security aspects of a particular medical facility and its information system with emphasis on the application of regular facility management. Analysis and evaluation of tools for ensuring the security of the hospital information network is also applied. The contribution of the paper is the identification and expression of the correlation between cyber threats and the following modules of the information system in the medical facility. Another part of the proven research compares safety mechanisms and their possible failure in a selected hospital. The main research results, which are based on the evaluation of safety aspects in these organizations, can be further used as a platform for the effectiveness of processes in healthcare and thus increase synergies between safety levels and ensure facility management processes

Fifty years of information management research: A conceptual structure analysis using structural topic modeling

Information management is the management of organizational processes, technologies, and people which collectively create, acquire, integrate, organize, process, store, disseminate, access, and dispose of the information. Information management is a vast, multi-disciplinary domain that syndicates various subdomains and perfectly intermingles with other domains. This study aims to provide a comprehensive overview of the information management domain from 1970 to 2019. Drawing upon the methodology from statistical text analysis research, this study summarizes the evolution of knowledge in this domain by examining the publication trends as per authors, institutions, countries, etc. Further, this study proposes a probabilistic generative model based on structural topic modeling to understand and extract the latent themes from the research articles related to information management. Furthermore, this study graphically visualizes the variations in the topic prevalences over the period of 1970 to 2019. The results highlight that the most common themes are data management, knowledge management, environmental management, project management, service management, and mobile and web management. The findings also identify themes such as knowledge management, environmental management, project management, and social communication as academic hotspots for future research.

Fuzzy simulation of organizational adjustment processes management based on heat supply balanced scorecard

Simulation organizational adjustment management processes in the balanced scorecard (BSC) of the city district heating using fuzzy logic methods. The work engaged a system of balanced scorecard as a tool for strategic performance management, which allows tracking the implementation of heat supply tasks. Adaptive management was used to ensure organization alignment with changing conditions of external environment. Process modeling was performed by fuzzy sets using the developed base of expert rules. An adaptive model of BSC managing has been developed taking into account changes in the external environment based on a program-modular approach to managing socio-economic systems. A quantitative assessment of the variables and parameters of the mathematical model of organizational adjustment using the mathematical tool of the fuzzy sets theory are carried out. Work was implemented with indicators of heat supply, for which the BSC was developed, taking into account structural and production features of the enterprise. Proposed adaptation system is an adequate (in the above conditions) tool for studying the processes of controlled organizational adjustment in order to adapt the internal environment of the organization to changes in the external environment.

Business Process Management (BPM) And Gut Matrix In Support To The Information Technology

Business Process Management (BPM) is a discipline of integrated management of systems, processes and people in organizations. It has been highlighted as a new method of process management in organizations to improve performance and results by breaking paradigms and promoting a change of vision, contrary to the classical theories in the administration axis. The general objective of this task is to propose innovation in the technological management of information and communication in an institution by mapping its processes to BPM. It is qualitative, exploratory, and descriptive research developed through the case study method. The investigated locus is the information and communication technology sector at a federal public university, where it currently offers several routine services as addressed in this document. In the results, we present the mapping of the work in the face of the BPM, identify the in situ processes based on the GUT Matrix, and bring a conclusion of a proposal of innovation required in the institution. This work is of interest to academia and professionals working in information technology process management, as well as being a contribution to improving management by mapping procedures in the area.

Personological study of psychological safety in health personnel during the COVID-19 health emergency

The current COVID-19 pandemic has caused significant effects on the mental health of health personnel, which has emphasized the need to protect them, for this, Psychological Safety is a useful concept that needs to be contextualized in health emergency situations. Objective: to identify the personological configurations that participate in the conformation of the Psychological Safety of the subjects who work in the hospital high-risk area during the health emergency due to Covid-19. The personological approach is used from the configurational perspective in a multiple case study where Grounded Theory and Analytical Induction were applied. As results, the concepts of three states of Psychological Safety were enunciated. It is concluded that the personological perspective of Psychological Safety may be relevant for the design of prevention strategies at the organizational level during the health emergency. Along with this, it is substantiated that the concept of psychological safety for medical staff remains incomplete at the individual level. The analysis was performed model of organizational behavior allowed to assess the process of transformation from one state to another, in relation to the health emergency and how this change may affect the mental and psychosocial health of the subject, the results of the working group and the goals of the organization. It is emphasized that the retention of medical personnel working in high-risk areas, psychological safety should be a central goal in organizational management processes, especially during the current COVID-19 emergency, to which this study helps personal vision as a starting point for mental health prevention. and psychosocial health.

MANAŽMENT RIZÍK V ŠPORTOVÝCH ORGANIZÁCIÁCH

The environment of a sports organization is currently considered unstable, uncertain, and turbulent, with constantly changing conditions. There is a need to implement risk management in sports organizations, taking into account their specifics as well as the requirements for the nature of the activity that the risk manager should provide. The aim of the paper is to evaluate the current state of sports organizations during the COVID-19 pandemic in Slovakia, to propose the inclusion of a risk manager in the management of sports organizations and to describe the basic steps of applying the risk management process in sports organizations. In accordance with the set goal, the research methodology was selected. Observational methods, conclusions from empirical research, studies as well as scientific methods focused on the analysis and synthesis of the proposed solutions were used to obtain data.

Optimization of an educational organization management based on the assignment management system implementation

At present, there is an a1cute problem of the low efficiency of handling assignments in the management processes of educational organizations. This is due to a number of factors, including: incorrect formulation of tasks by managers, failure to comply with the established deadlines, inconsistency of the results with the tasks set, unsatisfactory staff compliance with assignment fulfillment regulations, etc. The introduction and further use of the assignment management system based on information analysis technologies with the inclusion of an analytical module into the structure of the information management system of an educational organization can serve to efficiently solve the indicated problems. Considering the current global trends in the development of information technology, this approach is very relevant and in demand, since the use of information technology in the form of an assignments management system allows for efficient communication between managers and subordinate employees. The article discusses the issues of improving the management activities of an organization through the use of an information and analytical system. The role of information technologies in the processes of educational organizations has been investigated. The existing software products used to work with assignments have been analyzed. The procedure for working with the assignment management system is presented. The statistical data on the use of the information-analytical system in practice are presented.

ФОРМУВАННЯ СИСТЕМИ УПРАВЛІННЯ ОРГАНІЗАЦІЙНИМИ ЗМІНАМИ

The article is devoted to the study of issues related to the implementation of organizational change in the activities of modern organizations. It is established that for effective implementation and management of organizational change in the management of organizations it is advisable to use a systematic approach, which involves building a system of organizational change management, which, in turn, involves building a model of organizational change management. The essence of the concept of "organizational change" is considered and the need to form a system of organizational change management is determined. The main components of the organizational change management system are described and their interrelationships are determined. A model of organizational change management system based on the influence of the management subsystem of the organization on the managed by combining mechanisms, methods and tools of management and their interaction in the process of organizational change management. It is established that the implementation of organizational changes in the activities of organizations is facing some resistance from the staff of organizations. It is determined that resistance to change is one of the key points to focus on in the process of implementing organizational change. That is why when building the organizational change management system in the subsystem "organizational change management process" a separate block "resistance to change" was identified. The definition of the concept of "resistance to change" is given and the forms of its manifestation and types are characterized. The essence of individual and organizational resistance to changes on the part of the personnel of the organizations is determined. It is established that personal and organizational barriers are the basis of individual and organizational resistance, as well as their manifestations are characterized. The necessity of development of measures on counteraction to changes on the part of the personnel of the organization in the course of realization of the program of changes is defined and their influence on introduction of organizational changes and on the general efficiency of activity of the organization is characterized.

Green economy as a basis for designing sustainable development programs for the Russian enterprises

At present, a number of economic actions undertaken by the Russian enterprises for development, directly or indirectly, lead to water and air pollution, nuclear radiation and many other perverse outcomes. The environment destruction is closely related to the enterprises activities that implement minerals and natural resources in their performance. If an enterprise establishes a reliable organizational management process, analyses the research and production process and implements modern equipment, then it can, to a certain extent, avoid environmental pollution, thereby preserving space for the economic activity.

The impact of organisational knowledge management on competitive performance of entrepreneurial firms

The present study was aimed to explore the impact of organisational knowledge management processes (OKMP) on the performance of entrepreneurial firms (PEF). In this survey study, simple random sampling was used to select 114 entrepreneurial firms. The required data were collected through a questionnaire distributed among managers of the entrepreneurial firms. The results showed that there was a significant positive relationship between OKMP and the PEF. Knowledge creation was the strongest predictor of the performance of entrepreneurial firms. This variable explained more than 25% of the variance in the performance variable. Knowledge absorption had a significant positive relationship with the performance of entrepreneurial firms and explained more than 16% of the variance in the dependent variable. The results of the path analysis of the variables' relationships indicated that knowledge creation and knowledge absorption explained more than 29% of the variance in the dependent variable.