Management Of Higher Education Institutions Research Articles

О некоторых проблемах автоматизации управления в высших учебных заведениях

The article discusses the issues of automating the management of a higher educational institution and possible ways to solve them. The subject of research in this article is the regularities of higher educational institution management, which should be taken into account when building automated higher educational institution management systems. The purpose of the study is to consider the features of the laws governing the management of a higher educational institution and their consideration in the construction of automated control systems for a higher educational institution. As research methods, a systematic approach, analysis, synthesis, induction, deduction, abstraction, generalization, and a method of modeling managerial situations were used. In the chord of the study, the following was found. There are two approaches to automating the management of higher education institutions: an approach to automating management based on standard solutions in the field of automation of management, and an approach based on individual solutions in the field of automating the management of higher education institutions. An analysis of these approaches shows that in order to improve the efficiency of managing higher education institutions, it is necessary to use a two-loop scheme of management automation. At the same time, a typical solution should be used as an external loop for automating the management of higher education institutions, while an individual solution in the field of automating the management of a higher education institution should be used as an internal loop for automating the management of higher education institutions. At the same time, in order to ensure the effectiveness of the interaction between the internal and external circuits of automation of the management of higher educational institutions, they must be harmonized with each other.

Make it their Decisions, not your Directives: Exploring Required Green Competencies for Employee Ecological Behaviour

AbstractBackground and Purpose:A growing body of evidence confirms that employee ecological behaviour (EEB) is the most critical factor indicating organisational competitive advantage and environmental performance. The present study identifies and explores the green competencies required at the workplace to perform ecological behaviour.No prior study has explored the required green competencies from employees at the workplace in higher education institutions to the researchers’ knowledge.Design/Methodology/Approach:The research utilises the data generated from eighteen comprehensive interviews with the top five Malaysian green universities’ employees. The study adopted the content analysis approach to explore contextually relevant competencies required for EEB in the workplace.Results:Six main green competencies, namely environmental awareness, environmental attitude, environmental knowledge, environmental consciousness, green mindfulness, and green ability, were generated from the analysis supporting ecological behaviour at the workplace.Conclusion:This research explored the required green competencies of employees to be environmental-friendly in the workplace by investigating the previously neglected domain required in the workplace. The research offers practical implications to universities and human resources (HR) to adopt accountabilities for an organisation to be environmentally sustainable. The recruitment committee and top management of higher education institutions should accentuate an environmental stance and green competencies in job descriptions to entice applicants with an environment-friendly mentality.

Application Analysis of Emotional Learning Model Based on Improved Text in Campus Review and Student Public Opinion Management

In an era of rapid mobile Internet development, students are increasingly expressing their views on specific events through campus comments. In the Web 2.0 era, the concept of public media participation is widely used by students, and it is important to effectively analyze online campus public opinion comments and present the findings in a rationalized form for the management of campus public opinion. In the new era of education governance modernization, the level of public opinion management in universities has become a key indicator to improve the standard of education management in higher education institutions; therefore, this paper focuses on proposing an innovative deep learning-based research method for topic management of university public opinion. Firstly, through the improved LDA module with sentiment discrimination learning capability, the sentiment of the main arguments in the campus commentary is extracted, and then the statistical sentiment intensity of the in-depth learning module is used to analyze the sentiment intensity of the thematic arguments of different events in time series, so as to achieve the long-term tracking of the trend of the sentiment intensity of the whole event.

Curriculum agility in higher education

ABSTRACT The purpose of this study is two-fold. First, to identify and encapsulate the enablers that can facilitate curriculum agility in higher education and second, to understand the interplay between the factors. Literature review and academic experts helped identify eight factors crucial for driving curriculum agility in higher education. The total interpretive structural modelling (TISM), a widely used method in theory building, was used to develop a hierarchical conceptual framework of the curriculum agility factors. The TISM model helped comprehend the relationship between the factors and the logical reasoning behind the relationship. The cross-impact matrix multiplication applied to classification, also known as MICMAC analysis, was applied to rank the enablers based on their driving power into independent, autonomous, linkage, and dependent zones. The participants for the study included faculty members from higher education institutions in India. A closed-ended questionnaire and scheduled interview helped in gathering data. The TISM model revealed curriculum leader, organisational governance and teacher autonomy as the most crucial factors in driving curriculum agility in higher education. The results of this study would assist the policymakers and management of higher education institutions to understand the critical factors and work around them to add value to the curriculum.

Factors affecting remote working productivity: A study at Higher Education Institution in Sibu, Sarawak

The Covid-19 pandemic made remote working or working from home (WFH) the new way of working. It has significantly increased its application, becoming the only way to carry on activities for most of the organizations in many countries including Malaysia during the movement control order (MCO). The flexible work arrangements have actually already become a trend driven by technological advancement and cultural changes as more and more employees demand greater flexibility nowadays. However, most of the corporate companies concern about long-term working from home is a decrease in productivity. Thus, the research on working from home and its effectiveness is needed for different industries. This study aims to identify factors affecting remote working productivity among employees of higher education institutions in Sibu, Sarawak. The study focuses the direct effect of work environment at home, peer support, work satisfaction, and organizational support on remote working productivity. Quantitative research is used by developing survey questionnaires through Google Form. 82 valid responses were collected and analysed using Partial Least Squares – Structural Equation Modelling (PLS-SEM) and SPSS. The statistical results have demonstrated that working environment at home has a significant positive relationship with remote working productivity, while peer support, work satisfaction and organisation support have no significant relationship on remote working productivity among employees of higher education institutions in Sibu, Sarawak. The findings suggest that the management of higher education institutions should give greater emphasis on strengthening the workplace environment at home for those employees who work from home for better remote working productivity.

Mobile Learning via Mobile Devices in Nigeria Higher Education: Usage Analysis Based on Utaut Model

The recent influx of various technologies has affected all sectors of the human life including education. Mobile learning has emerged with the evolution of mobile devices that has enhanced knowledge sharing via distance education systems. In Nigeria, it has been observed that under-utilization of the technology in higher education institutions (HEIs) is still prevalent. This study investigated the factors hindering the use of mobile devices for mobile-learning by students. Four research questions were formulated based on UTAUT model with nine variables and 391 survey questionnaires were administered on the students in two institutions in Ogun State. Data obtained were analyzed using two multiple regression and path analysis on SPSS 23. Findings showed that the facilitating factor of the mobile device leads other variables on direct effect on the attitude of students towards usage of mobile devices for m-learning. The management of HEIs should provide technical infrastructure supports on the use of mobile devices.

Economy regional features and specialist training structure

In recent years, special attention is paid to increasing the regional role in training personnel for the economy and social sphere, to implementing the “Strategy for Scientific and Technological Development of the Russian Federation”, and to balanced development of the entire territory of Russia. The purpose of the article is to study the regional economic features of the Russian Federation members in relation with a personnel training structure with higher education. The sectoral specialisation of the Russian Federation members is assessed in the article on the example of the Siberian Federal District. The assessment is based on a comprehensive analysis of the sectoral structures of the Russian Federation members, economic activities localisation, population employment. It is emphasised that a degree of sector production concentration, which characterise the sectors importance in a national scale, must be taken into account. This will make it possible to optimise the personnel training structure with higher education. A comparison of specialists graduation in terms of specialties and areas enlarged groups with the population employment structure has shown that the regions specifics are not sufficiently taken into account by the training areas of higher education institutions. The results of the study can be useful to the top management of higher education institutions in the Russian regions.

Toward better intelligent learning (iLearning) performance: what makes iLearning work for students in a university setting?

ABSTRACT We explored the critical factors associated with iLearning that impact students’ learning performance and identified the factors with a notable influence to help managers in higher education institutions increase the effectiveness of iLearning for students. We initially synthesised 4 main dimensions (including 26 criteria): performance expectancy, lecturers’ influence, quality of service, and personal innovativeness. Subsequently, we conducted surveys in two stages. First, by studying a group of students with experience using iLearning at Taiwanese universities, we extracted 5 critical dimensions (including 18 criteria) through a factor analysis. Second, by studying a group of senior educators and practitioners in Taiwan, we prioritised the dimensions and criteria through the analytic hierarchy process (AHP). We found that performance expectancy is the top critical dimension, and the top five critical criteria pertain to enhancing the learning performance, increasing the learning participation, altering learning habits, ensuring access at all times, and enabling prompt use of learning resources. Moreover, we recommend several suggestions for the relevant managers to enhance the students’ iLearning performance.

Customer-Based Brand Equity in Indonesia's Higher Education Institution

Objective: This study aimed to examine the causal order among dimensions of customer-based brand equity (CBBE) in Indonesian higher education institutions. The core dimensions of brand equity used are brand awareness, brand association, perceived quality, and brand loyalty. Research Design & Methods: This study used a research instrument questionnaire with a 5-point Likert scale. The research sample is 150 students of the Universitas Terbuka in Jayapura. The research hypotheses were tested using PLS-SEM with the SmartPLS version 3 as the supporting software. Findings: The results showed a causal order among the CBBE dimensions. Brand awareness has a positive and significant effect on perceived quality. The perceived quality has a positive and significant effect on brand loyalty, and brand awareness indirectly affects brand loyalty through perceived quality. This study cannot prove the moderating role of brand association on the relationship between brand awareness and perceived quality. Implications & Recommendations: This study provides implications and recommendations for the management of higher education institutions to create brand loyalty with a gradual process starting from developing a brand awareness strategy and then building positive perceived quality. Contribution & value Added: This study significantly extends the CBBE literature in the higher education institution sector, especially in Indonesia, which is still rarely studied. This study provides novelty by examining causal sequences and interactions on the CBBE dimensions.

Lean management and sustainable practices in Higher Education Institutions of Brazil and Portugal: A cross country perspective

The objective of this paper is to evaluate the perception of Lean management practices and its influence on sustainability practices in Higher Education Institutions (HEI). The theoretical background was supported by Lean management and sustainable practices in HEI, which were used to design the research model. The research methodology comprises a quantitative research characterized as a survey, whose data collection was carried out through a questionnaire. The study population was the academic staff of HEI in Brazil and Portugal. A valid sample of 966 valid responses was obtained. Data analysis was performed using descriptive statistics, exploratory and confirmatory factor analysis and, structural equation modeling. The results allowed the evaluation of a significant and positive relationship between the second-order construct, called HEI Lean practices, and the environmental, economic and social practices. A moderating effect was also found as significant between the relation of Lean and social practices. These findings demonstrated the relevance of aspects such as leadership and systemic vision to support staff activities, continuous improvement and waste elimination as a daily practice, long-term thinking and the focus on the student as building blocks of the HEI success in promoting sustainability practices and thinking.

Quality management in higher education institutions (HEI)

Introduction The need for quality management in education goes back to the 1880s when it was realized thatstandards need to be put in place to ensure that educational institutions graduate competent degreeholders (who have been trained in accredited programs) This is now seen necessary to standardizehigher education to meet the expectation of society & to respond to cross-border employment (1, 2)Quality assurance models were adopted by HEIs, mainly relying on industrial models which werenot entirely suitable for HEI due to the complexity of the product/s & processes involved in highereducation (3) This paper focuses attention on the day-to-day requirements for a feasible and practical model ofquality management in institutions of higher learning. It is a fact that many universities & collegestoday have established such units, but the variation in their conceptual framework, structure andfunctionality vary from the very sophisticated, high power, expensive model, to the rudimentary &often inadequate units of quality management.It is important that financial, physical & human resources should be made available. If these arenot met, the implementation of quality assurance will be difficult or impossible. The proposedmodel is formulated in as simple terms as possible; pointing out the main components, processes & guidelines. For this model of quality management to succeed, it is important to ensure leadership commitmentat the highest level. The focus on delivery of education and services should be clear and madeknown to all levels of stakeholders.

Higher Education in Indonesia: The Political Economy of Institution-Level Governance

ABSTRACT The poor quality of higher education institutions (HEIs) in Indonesia is due in part to failures of governance at the institution level. Drawing on an analysis of conflict and contestation in three Indonesian HEIs, this article argues that these failures reflect the dominance of predatory officials and business groups in institutional governance and the relative marginalisation of elements who support improved research, teaching and community service in line with either neo-liberal or idealist conceptions of quality. It also argues that some degree of change in governance has been possible when reformist elements have gained control of a HEI and driven change from the top down or such elements have challenged predatory HEI management by leveraging support from external actors with influence. Instances of such change hold out hope for improved governance at Indonesian HEIs in the future. But they also indicate that even if the dominance of predatory elements within HEIs can be overcome, further struggle will be required to define the precise nature of governance reform given competing reformist agendas with markedly different implications for how academic quality and integrity are understood, measured and implemented.

Model of Substantiation of Organizational Structure of the Management System of Higher Education

The relevance of the research is determined by the need to update the management structure of scientific projects within higher educational institutions in accordance with modern economic realities and internationally recognized standards, the essence of which is the transition from a rigid hierarchical management system and orientation towards the commercialization of the results of scientific and technological activities. Therefore, the purpose of this scientific article is to develop a functional model for scientific project management within higher education, the components of which, unlike existing models, will be characterized by a project-oriented direction. To achieve a certain research goal, general scientific research methods were used, including analysis, synthesis, generalization, comparison, systematization, modeling, as well as structural and mathematical methods, taking into account the key principles of structural-functional and system approaches. The article analyzes a number of scientific works of Ukrainian and foreign scientists on the topic of methodological substantiation of the specifics of management of research projects in higher educational institutions. The key concerns of the current state of scientific project management within the Ukrainian scientific space have been identified, in particular, the rigid organizational and staff management structure with the predominant role of the top management, insufficient financial support of scientific and technical activities, as well as limited access to the results of scientific and technical activities. The author’s economic and mathematical model of scientific project management in higher education institutions has been developed considering functional indicators. It is proposed to introduce a body for commercialization of the results of scientific and technical activities, which will help optimize the financial support of scientific and technical activities. The necessity of developing international cooperation within the framework of scientific and technical activities and the organization of scientific projects in particular is substantiated. The practical value of scientific work lies in the development of the author’s own methodological support for the proper functioning of scientific project management with the prospect of its further application in practice

Management Accounting and Control in Higher Education Institutions: A Systematic Literature Review

The new public management reforms have led to significant changes in higher education institutions (HEIs) regarding the management accounting and control (MAC) of these organizations. Therefore, this paper provides an overview of the main studies on MAC in these types of organizations through a systematic literature review (SLR). The PRISMA guidelines were followed, and data were collected from the Web of Science and Scopus databases. The final sample encompassed 50 articles, published between 1981 and 2020. The results show that MAC research tends to focus on management control systems and performance evaluation systems. They also suggest that, although the development and implementation of various MAC tools are crucial for HEIs, such implementation often is partial. This is due to the stakeholders’ perceptions/attitudes regarding the importance of such tools. The results also indicate that institutional theory is the most addressed one. Most of the time, HEIs implement MAC tools due to external pressures. By synthesizing the main trends in MAC, this SLR intends to provide a theoretical contribution to the literature in this research field. Several themes for further research are suggested, such as assessing the relationship between MAC and the management of “knowledge” and intellectual capital in these institutions, and addressing sustainability issues. From a practical viewpoint, HEI managers can obtain important insights to apply the most appropriate tools to their institutions.

The Possible Infusion of Ubuntu and Paideia Values into Neoliberal Tendencies in Higher Education Institutions

Since the 17th century, life in general—and in particular with respect to the management/administration of higher education institutions (HEIs)—has been dominated by neoliberal tendencies. Stated another way, neoliberalism is the tendency to view everything in capitalist terms and to see all institutions as businesses, including those that in principle have no connections with trade and industry. Due to this orientation, colleges and universities have become corporatized and the people working in them (administrators, professors, and students) have been reduced to homo economicus. This inclination has been widely criticized by those who perceive that they have been dehumanized by such conditions. This article examines the possible infusion of values associated with the age-old paideia ideal and of the sub-Saharan African ubuntu philosophy, despite them having shortcomings of their own, into the neoliberal approach as a possible means of finding greater balance and humanization in the midst of increased institutional pressures and complexities. The paideia ideal attaches greater value to the well-roundedness of the human being than does neoliberalism, and the ubuntu philosophy could contribute toward toning down the current neoliberal individualism in higher education institutions. Although some of the features and values of neoliberalism should be retained in HEI life and management, they ideally could be made less forceful by an infusion of the values associated with philosophies such as paideia and ubuntu.

METHOD OF EVALUATION AND SELECTION OF CANDIDATES IN THE PROJECT TEAMS OF HIGHER EDUCATION INSTITUTIONS IN THE CIVIL PROTECTION SYSTEM

Abstract. The article classifies the methods of selection and evaluation of applicants for higher education with specific learning conditions based on the Civil Defence Law. The application of the competence approach to the teambuilding process and the qualimetric evaluation method with the analysis of criteria that describe the business, psychological and personal values are generalized. The possibility of applying the qualimetric model to the relative integral value of the applicant's similarity to the requirements for inclusion in the project team is presented. A mathematical qualimetric model for assessing the competence of candidates is proposed, which carries out the orderliness of the criteria of compliance with the "portrait of the ideal candidate." decision-making in the process of selection and formation of teams. Quantitative values of applicants. Quantitative competence and qualimetric approach in the system of personnel management of higher education institutions of civil defence with specific learning conditions, namely the formalization of criteria for evaluating candidates for project teams provided a reasonable qualimetric assessment of knowledge, skills, personal qualities are an effective method of management. The subject of research is the methods of evaluation and selection of applicants, personnel management in projects of security-oriented systems. Management of projects and programs of human resources management, formation of a database of members of project BOS teams and their evaluation using the index method to optimize the processes of selection of project team members in a security-oriented system. The purpose of the article is to increase the efficiency and objectivity of the system of evaluation and selection of higher education seekers with specific training conditions of the civil protection system of Ukraine. Research methods: human resource management using HRM systems, expert information systems and index numerical indicators. The following results were obtained: a model-scheme of evaluation and selection of project candidates was developed using an expert system for further knowledge accumulation through software, an index method was proposed on the example of higher education institutions with specific training conditions for civil defence systems. Conclusions: Summarizing the data of the study, we can conclude that it is appropriate to improve the methodology for assessing applicants for higher education in civil defence with specific learning conditions through new approaches to quantifying the quality criteria QMS. The generalized model scheme of the expert information system for the selection of shots in security-oriented systems based on an index method is developed.

ФОРМУВАННЯ МЕРЕЖІ ЦЕНТРІВ ЕНЕРГОХАБА ЗНАНЬ ДЛЯ ПРОГНОЗУВАННЯ ПРІОРИТЕТНОГО НАПРЯМУ РОЗВИТКУ ПРОГРАМ ЕНЕРГОЕФЕКТИВНОСТІ ТА ЕНЕРГОЗБЕРЕЖЕННЯ В ЗАКЛАДАХ ВИЩОЇ ОСВІТИ

This article attempts to verify the relevance of building a network of energy knowledge hub centres to tackle the priority objective in enhancing energy efficiency and energy saving management in higher education institutions. It is emphasized that the issues of careful and wise use of fuels and energy resources challenge more government efforts, active use of advanced projects to manage energy saving and energy efficiency through the integrated use of different energy sources. The study argues that to identify the potential for energy saving, setting regulatory indicators of energy consumption, determining the key energy saving measures and target objects in the public sector where energy saving programs are planned to be implemented, there is a need to conduct energy surveys with further developing of energy passports for buildings. In the frameworks of this study, the following research methods were used: abstract and logical analysis – to interpret the essence of energy saving concepts for universities; systemic approach – to identify the specifics of energy saving projects implementation in universities; in-depth analysis and synthesis – to forecast the university development priority area of the "Energy efficiency and energy saving"; system, structural, comparative and statistical analyses – to assess the energy consumption in universities; economic and statistical methods – to evaluate the level and the dynamics of the energy sources use before and after the implementation of project activities; graph-based and analytical methods – to facilitate visual representation and schematic presentation of forecasts for further development of energy efficiency and energy saving systems. The study offers a mechanism to shape a network of energy knowledge hub centres to forecast a priority development area of energy efficiency and energy saving programs in higher education institutions along with providing an overview on the process of energy saving based on energy knowledge hub centres by carrying out the following tasks: project identification, scanning, energy audit, implementation of an action plan, and monitoring. It has been verified that to enhance the energy supply system in the university buildings, the following objectives should be attained: using the energy knowledge hub to forecast the university energy efficiency and energy saving programme, implementing an automated individual heating station with weather regulation and installing new radiator heaters.

Public Relations Management in Higher Education Institutions: A Case Study of Ghana

This article reports on a study that examined the nature of public relations (PR) management in Ghanaian higher education institutions (HEIs), specifically public and private universities. The study aimed to determine the degree to which PR practitioners in Ghanaian HEIs practise excellent PR. The study adopted a qualitative approach in gathering data from 14 PR practitioners purposively sampled from public and private universities. The findings demonstrated that PR practice in Ghanaian HEIs is premised on the technician role with a minimal managerial role. PR practice is also based on one-way communication and PR practitioners do not have much influence on the decision-making process. The implication is that PR practice cannot be highly valued in HEIs unless it fulfils its dual role.

COVID-19 and the workplace of higher educational institutions in developing market economies: Lessons, policy options and the emerging new normal

The COVID-19 pandemic, which was declared a global health crisis by the World Health Organisation (WHO) in 2020, has affected entire sectors of the globe, including the educational sector of developing market economies. This paper attempts to add value to the extant literature and debates on the effects of the COVID-19 pandemic on the workplace of higher educational institutions in developing market economies (WHEIDMEs). Using content analysis and a multiple perspective approach (MPA) that is mainly descriptive, the paper argues that beyond the generic view of the catastrophic effect of the COVID-19 pandemic on tertiary educational institutions in developing market economies and the world in general, the pandemic has propelled positive lessons and changes in the management and administration of higher educational institutions (HEIs) in developing market economies. Agba, Ocheni, and Agba (2020) revealed that the COVID-19 outbreak has altered and transformed the fabric of the workplace. The study recommends, among others, that managers of HEIs in developing market economies should build capacity in the area of information and communication technology (ICT), seek adequate funding for the sector from relevant authorities, and take steps that will prepare the educational industry for future emergencies and shocks. Conclusively, lessons leading to pragmatic policy options that are collaborative, adaptive, innovative, and digital are the emerging new normal in HEIs in developing market economies. The study is significant because the findings, lessons, and recommendations of the paper will to a large extent, if adopted, enhance the effective management of HEIs in developing market economies.

ФОРМУВАННЯ СИСТЕМИ УПРАВЛІННЯ КАР’ЄРОЮ ПРАЦІВНИКІВ У ЗАКЛАДАХ ВИЩОЇ ОСВІТИ

The problems of career management in higher education institutions are topical and require the study of the nature of the career, the types of career, its factors and the basic principles of the system of career management in higher education institutions. Personnel career management in higher education is one of the most complex human resources technologies. The purpose of the study is to determine the theoretical and methodological foundations of the formation of a personnel career management system in higher education institutions. The article explains the concept of "career" and defines the author's interpretation of it, according to which it is advisable to consider the career of personnel as a step-by-step progression of employees in the hierarchy, what happens according to the growth of their practical experience and professional, business and personal qualities. It is through this approach that it is possible to reveal the meaning of the career as an object of management in higher education. Given the existence of a number of career types, the article systematizes approaches to classification features and career types. Factors influencing the career development of the employees of educational institutions are also analyzed and a systematic approach to their classification is determined. Thus, these factors are proposed to be divided into external and internal factors. The article focuses on the issues of the formation of a career management system for the employees in higher education institutions. In particular, a scientific and methodological approach to personnel career management was proposed, providing for the definition of the system of career management of personnel in higher education institutions as a set of planning, organization, evaluation, monitoring and motivation of the employee’s career development. The prospect of further scientific research in this direction lies in the development of an effective mechanism for managing the career of staff in higher education institutions.