Digital Transformation Management Research Articles

Key Readiness Indicators To Assess The Digital Level of Manufacturing SMEs

The assessment of the digital level is considered pivotal, for manufacturing companies including Small- and Medium-Sized Enterprises (SME), at the outset of implementing Industry 4.0 solutions in their digital strategies. Several self-assessment tools exist measuring the digital readiness and maturity, returning the overall digital level of the companies. On the one hand, the application of such tools proved to be effective, as it enables companies to systematically reflect about their digital level, strengths and weaknesses as well as opportunities and challenges to consider prior to the implementation of Industry 4.0. On the other hand, particularly for SME facing higher challenges compared to large companies in the management of digital transformation, relying exclusively on the knowledge of their overall digital level may offer limited elements to strategically orient decision-making process in this field. The present study presents the methodology used to develop, within the framework of a self-assessment tailored to the requirements of SME, a set of Key Readiness Indicators (KRI), deepening the interpretation of the overall digital level of the companies in specific areas of interventions. The KRI focus on the digital readiness of companies in terms of strategy, technological requirements, awareness about digital trends, and competences of employees, to offer complementary information to ease the definition of strategies for technological implementation in SME. Besides the methodological approach employed, the study shows the distribution of KRI within a sample of manufacturing companies located in the Marche region (Italy) taking part to the proposed self-assessment. The emerging dynamics of the distribution of KRI according to varying company characteristics such as size, turnover and overall digital level will be presented and discussed, together with the main implications related to the use of KRI for strategic planning of Industry 4.0 in manufacturing companies.

Management of digital transformation of industrial enterprises based on maturity models

This paper considers the issues of the implementation of the digital transformation of industrial enterprises: the analysis of the existing model (AS IS) and planning the desired model (TO BE), depending on different conditions. The authors present the existing business models of digital transformation, reveal different approaches to classification, as well as their drawbacks from the point of view of practical application. In general, the models can be applied to diagnostics, but not to planning the desired state. The principle of classification of transformation models based on the life cycle of the market is proposed: monopoly, oligopoly, competition and monopsony. Firstly, the life-cycle approach allowed applying the author’s Dynamic Model of Changes in Corporate Strategies (Dynamics) to digital transformation. This model was proposed earlier for the classification of traditional business models. Secondly, the life-cycle approach allowed using the maturity models of the industry, strategies, product, processes, data etc. in order to build a planning algorithm for the desired business model. As a result of the lifecycle approach to the classification of business models, it was possible to develop an algorithm for diagnosing and planning the desired digital transformation model, taking into account the limitations of maturity levels and present it in the form of a Digital Dynamic Model of Corporate Strategy Changes (Dynamics).

Methodology of the theory of change management in the implementation of digital transformation of construction: problems and prospects

The need for an innovative digital transformation of the construction industry is beyond doubt. However, it is fraught with a number of objective constraints, which requires the development of appropriate holistic science-based approaches and an effective practical methodology. Based on the systematization of the specifics of digitalization of the construction industry, analysis of the achieved level of innovative digital development, study of existing experience and institutional trends, the authors postulated a change management methodology as one of the key conceptual approaches to effective planning and management of digital transformation of construction. The life cycle of changes was modified on the basis of the design-process approach, and the corresponding practical assessment was carried out using the example of the implementation of information modeling technology in construction.

Conceptual basis of using digital technologies for reducing transport costs in product price

The article presents the conceptual foundation of integrated management of digital transformation processes in transport which plays an important role in support of industrial production and determines the prices of products. The paper substantiates the interrelated use of the following concepts in building the integrated management system for digital transport: Industry 4.0, process management, sustainable development, stakeholder influence, value-based management, lean production and risk management. Improving the theoretical basis of the digital transformation management system in transport will allow industrial enterprises to improve the efficiency of their activity, taking into account the expectations of stakeholders. Examples of practical implementation of conceptual provisions are presented. The author suggests to use the specific key performance indicators that allow to evaluate the effectiveness of the proposed integrated management system for digital transport systems based on the considered concepts. The achieved results form the scientific basis for elaboration and implementation of the economic mechanism for ensuring sustainable increasing efficiency of transport organizations, serving the industrial production and determining distribution costs in conditions of the digital economy.

Ready or Not: Managers’ and Employees’ Different Perceptions of Digital Readiness

Shared beliefs on digital readiness among management and employees are a precursor to successfully guide and implement organizational change. There is, however, little examination of how digital knowledge and skills are distributed among managers and employees, or whether their perceptions of digital readiness systematically differ. The findings of a survey of the banking industry reveal that, while there are similar perceptions of attitude and empowerment toward change, perceptions of individual readiness, competences, and innovation barriers differ significantly. This research advances the framework of change readiness toward digital readiness with theoretical as well as practical implications for digital transformation management.

دور إدارة مخاطر التحول الرقمی فی تحسین جودة التقاریر المالیة بالبیئة الکویتیة : دراسة میدانیة

هدفت هذه الدراسة إلى التعرف على دور إدارة مخاطر التحول الرقمي في تحسين جودة التقارير المالية بالبيئة الکويتية، وذلک من خلال دراسة ميدانية في البنوک الکويتية، تم استخدام استبانة تم توزيعها على عينة شملت ( 89) مستجيبا من العاملين في إدارة المخاطر هذه البنوک. واستخدم الباحث تحليل الانحدار المتعددة. توصلت الدراسة إلى وجود دور لإدارة مخاطر التحول الرقمي المتمثلة بـ(إدارة مخاطر إدخال البيانات، إدارة مخاطر تشغيل البيانات، إدارة مخاطر مخرجات البيانات، إدارة مخاطر البيئة الداخلية والخارجية) في تحسين جودة التقارير المالية في البنوک الکويتية. وأوصت الدراسة بالتأکيد على البنوک الکويتية بالاهتمام بإدارة مخاطر التحول الرقمي المتعلقة بإدخال البيانات، وإدارة مخاطر تشغيل البيانات، وإدارة مخاطر مخرجات البيانات، وإدارة مخاطر البيئة الداخلية والخارجية لکون هذه المخاطر لها دور في تحسين جودة التقارير المالية. Abstract This study aimed to identify the role of digital transformation management risk in improving the financial reports quality in the Kuwaiti environment, through a field study in Kuwaiti banks, a questionnaire was used that was distributed to a sample that included (89) respondents working in the risk management of these banks. The researcher used multiple regression analysis. The study found that there is a role for managing digital transformation risks represented by (data entry risk management, data operation risk management, data output risk management, internal and external environment risk management) in improving the quality of financial reports in Kuwaiti banks. The study recommended that Kuwaiti banks should pay attention to managing digital transformation risks related to data entry, managing data operating risks, managing data output risks, and managing internal and external environmental risks, as these risks have a role in improving the quality of financial reports.

ВНЕДРЕНИЕ МЕТОДОЛОГИИ AGILE В ПРОЦЕСС УПРАВЛЕНИЯ ЦИФРОВОЙ ТРАНСФОРМАЦИЕЙ СЕЛЬСКОГО ХОЗЯЙСТВА

Перевод на Английский. The article discusses the specifics of introducing a flexible approach to the management of the digitization of modern agricultural production in the context of the digital economy. As a result of the study of the digital transformation teams of various business processes, it was proposed to introduce Agile's flexible methodology into the digital transformation management system of agricultural organizations in particular and the agricultural sector in general. To do this, the modern Agile frameworks, which define the boundary system that organizes the workflows of the organization, have been adapted. Scrum and Kanban are proposed as the most effective frameworks. This will enable agricultural organizations to explore and identify viable agricultural markets, develop and improve new agricultural information products, produce new products and update them more frequently and with customer opinion in mind, and introduce and support cloud technologies in digital transformation. A scheme has been developed to implement sprints in the Scrum framework and a task organization board in the Kanban framework. The authors highlight the main advantages of the Agile methodology for each interested side of digital transformation, invited to use the experience of digital transformation of foreign and domestic agricultural organizations in the implementation of the Agile methodology. To train agricultural workers, the basics of methodology are offered to be trained in the "CDO- Data-Based Management" program, which will form a digital transformation team and train directors and digital experts. At the same time, the authors highlighted the main shortcomings and problems in the implementation of the Agile methodology, as well as ways to overcome them in the practical activities of agricultural organizations.

Conceptual issues of innovation networks digitalization

The relevance of the research topic is due to the need to solve the problem of developing conceptual issues of digital transformation management in the context of innovation trends, taking into account the overarching impact and large-scale prospects of digitalization processes. The paper deals with the analysis of the digital aspects of innovation policy, in particular, based on the use of international rankings, the definition of features of building the digital component of innovation networks and the deepening of scientific and methodological approaches to digital support of innovation processes. An overview of modern scientific and methodological approaches to defining the impact of digital transformation on innovation process is presented. Digital transformation can be seen as a factor in access to information and new opportunities that can improve technological capabilities. To assess the impact of digitalization on the development of innovation processes, the data of the Global Innovation Index and the ICT Development Index were used. Based on results of calculations, significant values of the positive correlation with the key components of the innovation system and the level of cluster development were obtained. The study identifies marketing, communication, infrastructural, international dimensions of digitalization of innovation processes. It is shown that the increasing availability of ICTs necessitates a timely rethinking of many processes in the innovation sphere. On the basis of world experience, the role of universities has been substantiated, which should take on a significant part of the responsibility for the formation of a new technological order through improving the quality of researches and their results’ introduction into the real economy within the framework of S2B-B2S networks (Scіence-to-Busіness – Busіness-to-Scіence). As a result of the study, the conclusion is substantiated that an integrated approach to the creation of digital innovation ecosystems requires the study of both institutions and participants, their interaction networks, the specifics of the environment, resources, technologies, etc. It is proposed to consider the role of ICTs in the development of innovation networks on the basis of combining such modern approaches to the development of innovations, in particular – multidisciplinary engineering analysis, system design methodology and parallel engineering methodology. The analysis and deepening of scientific and methodological approaches to the digital support of innovation processes made it possible to identify other promising areas of digitalization of innovation processes, for example, within the framework of the activities of public authorities that ensure the introduction of electronic government technologies.

Humanization of the Technological Environment as a Vector of Social Responsibility of Business

Purpose: the main goal of the research is to develop a humanistic approach to digital transformation management based on the principles of social responsibility in the current uncertain environment.Methods: the research is based on the integration of conceptual approaches to understanding the specifics of the functioning of a modern organization in the context of digital transformation and the impact of the new crisis on Russian business. The author attempts to determine the emerging trends in the impact of the coronavirus pandemic on the decisions made by company managers in relation to their employees. The basic concepts of the research cover the areas of digitalization of the economy, humanization of economic growth, human capital, personnel management, and social responsibility of business.Results: the analysis of the combined influence of factors of economic, technological, demographic and cultural Genesis on the formation of a new approach to the construction of interaction between organizations and people in the direction of greater emphasis on anthropocentrism. It is determined that this kind of relationship should be based on the principles of socially responsible business behavior, recognizing the person as the main resource for digital transformation, achieving commercial success and sustainable development. The article assesses the real situation in the labor market and in Russian companies under the influence of digital challenges and the coronavirus pandemic. It is emphasized that the demand for social orientation of business increases many times during crisis periods, during which there is a rethinking of values and the formation of new foundations for future development. Recommendations are given for eliminating or minimizing the conflict between humanistic and technocratic approaches in the management of companies based on the principles of social responsibility.Conclusions and Relevance: the solution of a set of tasks for the digital transformation of the economy, saturating the business environment with new technological solutions, in the current conditions of uncertainty formed under the influence of the coronavirus pandemic, actualizes the problem of preserving humanity in a technologizing world. It is imperative to find ways to remove the generally accepted (perhaps far-fetched?) contradictions between human essence and technological transformations. Companies, while adopting strategic guidelines in the field of goal setting, building their potential and building prospects, should give priority to the development of human resources as an integral element of technological progress and a key factor in creating long-term value for companies and society as a whole.

Digital transformation management: Scientific approaches and economic policy

The article explores the problems and trends in digital transformation of the world economy in the context of revolutionary changes in the technological sphere, unstable state of a number of national economies and international trade. The theoretical and methodological basis of the study includes the traditional ideas about technological advances and their impact on global reproduction, as well as the conceptual framework of digital economy. The authors follow the research methods, such as comparative analysis, synthesis, historical and logical methods. The research identifies the evaluation parameters of digital transformation, including the assessment of broadband internet access, the potential of reducing the cost price of digital devices and the marginal cost of traditional industries, and the assessment of the convergence and the speed of technology diffusion. The authors find that the key characteristics of new economic policy are flexibility and detailed specification to fine-tune the combination of tools depending on the object of management. Having analyzed the avenues for digital transformation, we establish the areas of high uncertainty – job market, data control, security, the environment, etc. – that act as potential sources of shocks. Our findings also prove the necessity to create conditions for the growth of technology-centric companies.

Sustainable Management of Digital Transformation in Higher Education: Global Research Trends

Digital transformation in the education sector has implied the involvement of sustainable management, in order to adapt to the changes imposed by new technologies. Trends in global research on this topic have been analyzed and studied, during the 1986–2019 period. To achieve this purpose, a bibliometric study of 1590 articles from the Scopus database has been applied. The results provided data on the scientific productivity of authors, journals, institutions, and countries that contribute to the development of this research area. The evidence reveals an exponential trend, with special interest in the last five years. The main categories are Social Sciences and Environmental Science. The most productive journal is Sustainability. The author with more articles is Mulder, from The Hague University of Applied Sciences. The most productive institution is Delft University of Technology. The USA is the country with the most academic publications and international collaborations in its studies. The main keywords used in the articles are “sustainability”, “sustainable development”, “higher education”, “innovation”, “technology”, “environmental technology”, “technological development”, and “environmental management”. Global research has followed a growing trend, with optimal publication levels in recent years.

“Platformization” as a management tool of digital transformation in the sphere of tourism

Digital economy is a natural stage of development of economic system, in which the main values of economic actors consist in the knowledge and nonmaterial production. Within scientific literature prevail research of the impact of separate aspects of digital transformation upon the activity of tourism agencies and development of vacation destinations, namely the use of digital booking platforms, augmented reality in museums and exhibitions, as well as the Internet of things. However, interrelation of these vectors of development in the process of digital transformation, as well as the mechanisms of its management applicable to the sphere of tourism and Russian economy are studied insufficiently. The subject of this research is the economy and management of a separate tourism agency and the entire industry. The goal of this work consists in conducting a comprehensive research of Russian and foreign literature on the topic of methodology for managing digital transformation in different economic sectors; as well as determination of distinct characteristic of managing digital transformations in tourism sphere and the factors affecting this process. The author applies comparative analysis of literary sources and experience of managing digital transformation through implementation of digital platforms. The introduction of platform approach in management of digital transformation substantiated the transition towards network service interaction (versus traditional cooperation) as the backbone of the economy. Digital transformation of the entire economic sector requires close collaboration of economic actors within the framework of a region or a country. A conclusion is made the most appropriate model of the development of tourism sector of the economy is the ecosystem of digital platforms. Due to its peculiarities, tourism sphere can become a favorable platform for approbation of management techniques of digital transformation, functionality of regional digital platforms and system integrators.

Methods and Models for Estimating the Maturity of the Innovation Structure

The paper presents a systematic approach to the analysis of digital transformation management processes that is proposed to be estimated by means of data on the innovative complexity and maturity of processes and projects of a modern enterprise. The innovation complexity is formalized as a set of multidimensional data on enterprise management processes, including the external environment, architecture, communication infrastructure data, key indicators of management process efficiency and enterprise innovation activity. The production model of corporate knowledge about the enterprise’s readiness for digital transformation has been is presented. Also, there have been provided a review of methods and models for assessing the maturity of processes or projects of organizations. The author has proposed the way of a managerial content for decision-making processes on readiness for enterprise digitalization formed using BIG DATA cognitive technologies of multivariate data analysis that can let implement a systemic approach to managing a digital enterprise.