Quality Management In Education Research Articles

대학 원격수업 인증지표 개발 연구

Objectives The purpose of this study is to establish a basic framework for online education quality management by developing certification indicators that have secured validity when universities implement a certification system to manage the quality of online education. Methods To this end, through prior research and literature analysis, key elements, evaluation criteria, and confirmation factors were derived, and the initial certification index was developed with 4 certification criteria and 10 sub-criteria. As for the developed initial certification index, two Delphi surveys were conducted on the certification index for experts with experience in instructional design, curriculum, and educational quality management. After the first Delphi survey, the contents of the certification criteria with low validity scores were revised and supplemented through expert opinions for each item. In addition, by reflecting the opinions of experts that the certification index seems complex, the evaluation elements of the certification index were selected into two categories: design and development, and class operation, and the evaluation areas, sub-areas, confirmation factors, and evaluation criteria for each element were modified and supplemented. After the second Delphi survey, the contents of the certification criteria with low validity scores were revised and supplemented through expert opinions for each item. Results After two Delphi surveys, the derived question items were determined by the final certification index data. The final certification index consisted of 2 evaluation elements, 7 evaluation areas and 11 sub-areas. The evaluation elements of the final certification index consisted of design, development, and instructional management, and the evaluation area consisted of lecture materials, teaching strategies, videos, presentation of learning activities, evaluation, feedback, and plan coincidence. The sub-areas consisted of presentation of learning objectives, learning materials, copyright notation, teaching strategies, video quality, class participation and interaction methods, presentation of evaluation items, task and evaluation appropriateness, learner management, learning activity feedback, and plan coincidence. Conclusions It is significant in that it has developed certification indicators according to the characteristics of university online classes from existing certification indicators, and it is expected to provide a reference point to universities considering introducing a certification system to manage the quality of online classes in the future.

Digitalization of Educational Quality Management in Higher Education

Purpose: This research aims to determine the digitalization-based education quality management system at Prof. K. H. Saifuddin Zuhri Purwokerto and Nahdlatul Ulama Al Ghazali University Cilacap, so various challenges can be found in implementing the digitalization system for education quality management at these two universities. Methods: This research uses descriptive qualitative research methods with data collection techniques, namely interviews, observation and documentation. This research involves data analysis which includes compiling, categorizing and combining data to form a pattern of education quality management in digital-based higher education at Islamic State University (UIN) Prof. K. H. Saifuddin Zuhri Purwokerto and Nahdlatul Ulama Al Ghazali University Cilacap. Result and Conclusion: The result is the digitization of education quality management at the Prof. State Islamic University. K. H. Saifuddin Zuhri Purwokerto and Nahdlatul Ulama Al Ghazali University Cilacap have proven positive steps towards efficiency and effectiveness in education management, even though they still face obstacles such as weak human resource management and limited infrastructure. The success of digitalization is very dependent on the ability and capacity of human resources, so continuous efforts are needed such as increasing competence through training and development. Research Implications: The urgency of digitizing management in higher education is absolutely necessary, especially UIN Prof. K. H. Saifuddin Zuhri Purwokerto needs to continue to be promoted, especially information technology, human resources who are experts in the field of information technology, so that good digital literacy from all levels in students, educational staff and lecturers. There is a need to digitize through publications such as social media in the form of Instagram, TikTok, Flayer and everything that is digital based. However, for Nahdlatul Ulama Al Ghazali University, Cilacap, maintenance or maintenance processes are still needed so that it can be ascertained whether an asset can function properly or recover, the distribution of levels is not yet perfect, there are still some lecturers who may not be familiar with accessing the system used, and sources. limited power. For this reason, academic leaders must try to motivate, mobilize, remind lecturers, always improve the system so that their desires can be achieved, increase the use of more contemporary or modern systems and increase human resources by sending teaching staff, especially for academic digitalization services. Originality/ Value: This study offers original insights into digitalization of higher education quality management is very necessary in improving all services at higher education, both state and private universities in Indonesia.

Examining the Impact of University Teaching Quality on Learning Engagement: A Cross-sectional Study in Vietnam

This study aims to explore the impact of teaching quality on learning engagement, with the objective of crafting a framework for enhancing educational quality management in higher education institutions. To achieve this goal, the study employed a theoretical model of education assessment originating from Western contexts and applied it to a research sample from Vietnam. By adapting two measurement tools and testing methodologies, the study assesses the relationship between teaching quality and academic engagement. Our study involves 244 graduate students and alumni from a Vietnamese university, with an average age of 41.8 (SD = 6.41), comprising 166 female students (68%). Results from factor analysis, reliability analysis, and correlation analysis underscore the reliability and validity of our scale for measuring course experience as a proxy for teaching quality. Furthermore, hierarchical multiple regression analysis reveals a significant correlation between course experience, reflecting the quality of teaching activities, and students’ learning engagement. Discussions of the research limitations and future research directions are also indicated in this paper.

Urgensi Sistem Penjaminan Mutu Internal Terhadap Peningkatan Mutu Di Sekolah Tinggi Ilmu Kepolisian

Abstract The Indonesia National Police must carry out reforms in an effort to provide excellent service to the community, including with a more humane, responsible and fair and transparent approach. One way to reform the police is that it must start from the education system in the police, namely when high-ranking officer candidates undertake education at the Police Science College (STIK). This condition underlines the importance of implementing an internal quality assurance system at the Police Science College (STIK). The implementation of an internal quality assurance system is used as the basis for controlling the quality management of higher education with national standards. There are several important exigencies obtained by the Police Science College (STIK) in the evaluation carried out by the internal quality assurance system which includes: (1) SPMI plays a role as a guarantee of educational quality standards, (2) SPMI plays a role as a guarantee of research quality standards and (3) SPMI acts as a guarantee of quality standards for community service. Keywords: Internal quality assurance system, Urgency, Police Science College

Penerapan Evaluasi Manajemen Mutu Terpadu Pendidikan di MTs N 2 Mandailing Natal

This research aims to describe of explain the implementation of integrated education quality management evaluation at MTs N 2 Mandailing Natal. This research uses a descriptive method with a qualitative approach. The main respondent in this research was the Deputy Head of Madrasah Mts N 2 Mandailing Natal for Student Affairs. Data was collected through observation, interviews and documentation, including the use of madrasah social media to find additional sources of information. Evaluation of integrated education quality management is a systematic process that aims to ensure that all aspects of educational institutions run in accordance wint established quality standards. The evaluation carried out at MTs N 2 Mandailing Natal was fomative and summative and based on eight national education standards consisting of; student evaluation, teaching staff evaluation, and infrastructure evaluation, and curriculum evaluation. Evaluations are carried out periodically and in accordance with each main task and function, which means there are no obstacles in impementing the integrated education quality management evaluation process at MTs N 2 Mandailing Natal.

Pengimplemantasian Manajemen Mutu Pendidikan di SMA Negeri 2 Plus Panyabungan

This research aims to describe the implementation of education quality management at SMA Negeri 2 Plus Panyabungan, Mandailing Natal Regency. This research uses a descriptive method with a qualitative approach. The main respondents consisted of the Deputy Principal and several relevant teachers. Data was collected through observation, interviews and documentation, including the use of school social media as an additional source. This research found that quality management planning at SMA Negeri 2 Plus Panyabungan involved all parties in the organization, from leadership to subordinate staff, in formulating the school's vision, mission and goals. Implementation of quality management uses Total Quality Management (TQM) principles, such as focusing on customers (students and parents), continuous improvement, and a data-based approach. The PDCA (Plan-Do-Check-Act) model is also applied as a systematic approach to improving the educational process. The research results show that the implementation of education quality management is very important in facing the challenges of globalization and technological developments. Effective integrated quality management can improve the quality of education, producing graduates who are academically competent and ready to face the dynamics of the world of work. Therefore, this study provides recommendations to policy makers and education observers to improve the quality of education through integrated and sustainable quality management. In evaluating SMA Negeri 2 Plus Panyabungan, it is the principal who carries out the assessment of teachers, namely in accordance with the SKP or assessment performance standards.

Education Quality Management: Communication Management and the Principal Strategy in Improving the Quality of Education at SMPN Medan

Education Quality Management: Communication Management and the Principal Strategy in Improving the Quality of Education at SMPN Medan

Quality Management Process of Religious-Based Primary School Education

This research aims to reveal in-depth and give meaning to the planning, control, and improvement of religion-based elementary school education quality. This research method uses a qualitative approach through a multicase study plan with a constant comparative method. The research locations were SD Onekore 2 Santa Ursula Ende, SDK Santo Antonius Ende 2, and MIN Ende. The informants in this research were the Principal and Teachers. Data collection techniques use in-depth interviews, participant observation, and documentation studies. A structured set of questions designed to elicit information from stakeholders such as teachers, administrators, parents, and students about their perceptions, experiences, and suggestions regarding quality management in primary education with a religious foundation. The research results show that the Religious Primary School Quality Management Process has a strong commitment, which the founders inherited, managers, and previous education staff, and is preserved, continued, and strengthened by the management and education staff in the future. The meaning of quality by the management and educational staff of religious-based elementary schools is more holistic; the students' personalities are intact, and the quality management of religious-based elementary schools consists of school quality planning, quality control, and quality improvement. Through the quality management process of religious-based elementary schools, the school has a strong commitment, inherited by the founder, managers, and previous education staff, and preserved, continued, and strengthened by managers and education personnel.

TINJAUAN TEORITIS MANAJEMEN MUTU PENDIDIKAN

When discussing the results of educational provision, of course you will question the quality of educational provision, and to measure the quality of education you can look at the graduates or output. And this can be realized if it is done with proper management of the quality of education, and that is the domain of education quality management studies. So a comprehensive understanding of education quality management is needed so that it can be implemented in educational institutions appropriately and can run effectively and efficiently. In this study the author uses qualitative research with a library research approach and is descriptive in nature, where the author wants to reveal a deeper theoretical review of education quality management." The result of this study is that quality management, which is more popularly known as TQM, is a way of continuously improving performance (continuous performance improvement) at every level or process, in every functional area of an organization by using available human resources and capital. The main goal of TQM in education is to improve the quality of education in a sustainable, continuous and integrated manner. Meanwhile, the success of TQM is largely determined by its five supporting pillars, namely: 1). Product, 2) process, 3) organization, 4) leadership, and 5) commitment. And the implementation of quality management in schools, among other things, focuses on a). Implementation of institutional management, b). Implementation of curriculum quality management, c). Implementation of learning management and graduates

Analysis of the principal's position in the implementation of quality management in education

The role of transformational principal leadership in developing educational quality principals can motivate teachers, students, and other stakeholders to work together to achieve quality improvement if they are able to articulate a strong vision, foster innovation in learning, and create an inclusive and collaborative school culture. This study aims to analyze the principal's leadership role in developing strategies and policies that support improving education quality, identify the barriers and challenges principals face in implementing programs to improve education quality, and examine the influence of principal leadership on teachers' participation and their involvement in efforts to improve education quality. A qualitative case study approach was used in this research. Interviews, observations, and analysis of related documents were used to collect data. The findings showed that principal leadership plays a very important role in developing strategies and policies that support educational quality improvement. Principals need to have a strong commitment and be able to formulate appropriate strategies to improve the quality of education in the school. In addition, principals are also faced with several barriers and challenges in the implementation of quality improvement programs, such as limited resources, resistance to change by some teachers, and lack of time. Principals need to manage resources effectively, establish effective communication with staff, and manage administrative tasks efficiently. The results also showed that principal leadership is associated with improved instruction.

Manajemen Mutu Pendidikan Pondok Pesantren Nurul Huda Pragaan Sumenep Di Era 5.0

This research aims to determine the educational management of the Nurul Huda Islamic boarding school in the 5.0 era. The research method used is descriptive with a qualitative approach, with the research object being the Nurul Huda Islamic Boarding School. Data analysis used analysis before in the field and during the field such as data reduction, data presentation, and Conclusion Drawing/Verification. Data collection procedures commonly used are observation, interviews, and documentation. The results of the research show that in implementing the quality management of Islamic boarding schools, cooperation, and mutual reminders are needed so that the work programs that have been designed continue to improve so that the quality of Islamic boarding school education and graduates will be great. There are several supporting and inhibiting factors in the implementation of quality management in Islamic boarding schools, namely lack of awareness of the management in carrying out the tasks and responsibilities that have been given because they are busy with their interests, teachers are less active in teaching and often neglect the work program that has been designed. so that in its implementation many work programs were neglected. In conclusion, the quality management of Islamic boarding school education needs to be formulated carefully to be able to produce quality educational output. Keywords: Education Quality Management, Islamic Boarding School, era 5.0

Mental Strengthening through Character Education Management in Pencak Silat Extracurricular Program

Mental Strengthening through Character Education Management in Pencak Silat Extracurricular Program

Mendidik Generasi Unggul: Mengintegrasikan Manajemen Mutu dan Nilai-Nilai Islam dalam Pendidikan di Mis Guppi 13 Desa Tasik Malaya Rejang Lebong

Islamic education has a significant role in shaping the character and morality of future generations. In facing the challenges of globalization, integration between quality management and Islamic values becomes relevant to ensure holistic educational quality. This research aims to reveal the concept of integration between quality management and Islamic values in education, with a focus on MIS GUPPI 13 Tasik Malaya Village, Rejang Lebong. This research uses a qualitative approach. Research informants consisted of teaching staff, students and parents at MIS GUPPI 13. Data collection techniques included participant observation, in-depth interviews and document analysis. Data were analyzed inductively to identify patterns of findings. The research results show that the integration of quality management and Islamic values at MIS GUPPI 13 Tasik Malaya Village, Rejang Lebong, creates a holistic educational environment. The curriculum, which is prepared by taking into account Islamic values as a philosophical basis, has succeeded in producing graduates who are not only academically competent but also have noble character. This integration has a positive impact on the formation of student character and positive contributions to the surrounding community

Optimizing Online Teaching: Total Quality Management in Action for Quality Assurance Measures

The large-scale online teaching amid the pandemic triggered increasing concern over online teaching management and quality assurance. Take the theory of Total Quality Management (TQM) as guidance, a Chinese higher education institution (CHEI) built a multi-level, multi-link, and multi-dimensional teaching quality monitoring system (Online Teaching Quality Assurance Measures) with full participation, whole process, and all-round development by innovating teaching quality management and monitoring mechanism, aiming to ensure the continuous improvement of talent training quality to realize the sustainable development of application-oriented undergraduate universities with quality improvement as the core. The effectiveness of online teaching quality was demonstrated through the Questionnaire of Student Evaluation of Online Teaching Faculty and students’ academic performance (GPA) before and after the implementation of Online Teaching Quality Assurance Measures, guided by the principles of Total Quality Management theory. The results indicated that Online Teaching Quality Assurance Measures have a series of positive effects on online teaching in CHEI, and systematically guide online instructors as evidenced by outstanding ratings and feedback in course evaluations and students’ academic performance. This study also revealed that CHEI’s online teaching is facing some challenges, especially in the effort to promote learning interaction and teaching cooperation. The study underscored the importance of continuous improvement and provided some interventions in enhancing online educational practices, aligning with TQM principles. The findings are expected to make an important contribution to the field of online teaching quality management in higher education.

Research Developments in Quality Management at Universities in Indonesia: A Systematic Literature Review

This systematic literature review evaluates the progression of Quality Management (QM) practices in Indonesian universities over the last two decades, leveraging high-quality studies from databases like Google Scholar, Scopus, and Web of Science. Utilizing a stringent selection process based on relevance, rigor, and contribution, the review explores QM evolution, focusing on implementation, challenges, and impacts. The findings reveal a trend towards adopting QM practices, driven by international standards and local requirements, and place these developments within broader QM theoretical frameworks, such as the Total Quality Management (TQM) model. This analysis provides insight into the systemic and theoretical aspects of QM and examines the unique context of Indonesian higher education, highlighting its influence on QM outcomes. Offering both local insights and international implications, especially for similar developing countries, this review emphasizes the critical role of contextual factors in QM effectiveness. By integrating rigorous analysis with theoretical perspectives, the study contributes significantly to the discourse on quality management in higher education, suggesting directions for future research and policy-making.

МОДЕЛЬ УПРАВЛЕНИЯ КАЧЕСТВОМ ВЫСШЕГО ПРОФЕССИОНАЛЬНОГО ОБРАЗОВАНИЯ

The article is devoted to the actual problem of quality management of higher professional education in Kazakhstan. The article analyzes the main trends in education management both in scientific and pedagogical literature and in international documents adopted by the European Community. The analysis of scientific and pedagogical literature on the quality of education, management of the quality of education are given. Based on the universal characteristics of the quality of education, the author's interpretation of the quality of higher professional education is proposed. The model of education management is substantiated, experimental work on the implementation of this model is described. Based on the analysis of regulatory documents, a system of quality criteria for higher professional education has been developed. The system of indicators and indexes of quality criteria of higher professional education is described. A system for monitoring the intra-university quality of education is proposed as an appropriate tool in the general management system. It is concluded that the methodology for managing the quality of higher professional education through a system of external and internal indicators of quality criteria is effective.

БОЛОЧОК МУГАЛИМДИ ДАЯРДООДО БИЛИМ БЕРҮҮНҮ БАШКАРУУ МОТИВАЦИЯСЫНЫН РОЛУ

The article writes about the need to modernize the content of education and that it should be implemented jointly by the state, students, parents, teachers and the public. Along with this, it was shown that motivation is a force in the activities and behavior of all participants in the process of managing the quality of education. The types of motivation were also explained. It is noted that motivation processes in education quality management include different directions. This process is said to be emotionally charged and activate executive function. The article discusses internal and external types of motivation. The author notes that the role of motivation in the training of future teachers is immeasurable.

A fuzzy model for the assessment of factors affecting the choice of an institution of higher education

The proposed approach to the formalization of models of development projects and the development of a higher education institution (HEI) provides the possibility of modeling (research), processes of training future specialists and development with the selection of points of origin of projects for the implementation of management tasks. This makes it possible to simplify the description of the main processes of vocational training and to build models for the analysis of improvements through the system of quality and development in the training of specialists in vocational training. In order to conduct higher education diagnostics and form harmonized decisions in higher education development programs in the system of higher education, it is advisable to use programs for the development and management of business processes, the management functions of which are focused on the analysis of the state of the higher education institution and management functions that ensure a successful and less expensive result of higher education development with taking into account the increased requirements of the external environment and the labor market. One of the conceptual provisions of the development of information technologies and education management systems is the further development of information provision in the formation of a single perfect information environment, informatization of education management systems, and evaluation of the quality and effectiveness of training specialists for the production industries, taking into account the requirements of the labor market, production and modern development of science. The proposed technique and method of comprehensive assessment of the quality of education of graduates of higher education institutions with the help of IT on the basis of indicators and indicators of quality, according to quantitative and qualitative factors, their composition, taking into account the needs of production, the requirements of the external and internal and educational environment. Thus, the main technology of education quality management is the most widespread component of artificial intelligence - fuzzy systems. Thanks to its combination with classical models and methods of ensuring the process of management of higher education institutions, it was possible to obtain wider opportunities for working out those parameters that until then had not been considered due to their qualitative nature. It is advisable to include the following input components to the main indicators: finance, training and development, competence, satisfaction, requirements and assessment of higher education institutions, etc.

DESIGN AND DEVELOPMENT OF AN INTERNAL QUALITY AUDIT INFORMATION SYSTEM BASED PPEPP CYCLE

The Mataram University of Technology Quality Assurance Institute already has and has established national education standards plus the standards set by universities following Permendikbud number 3 of 2020. However, there are problems with the implementation of Internal Quality Audits, where the implementation of internal quality audits is very less effective and efficient, good in terms of time, cost, and energy. This is because the Mataram University of Technology Quality Assurance Institute only has 3 auditors to audit 12 study programs in one year and even spends two months in a row. This is an important concern for researchers to build and produce an internal quality audit information system application program that can help implement the internal quality audit process carried out by the Mataram University of Technology Quality Assurance Institute. The design of the internal quality audit information system was carried out using the prototyping method. The application of the prototyping method in system design will make information system builders better and more structured. The internal quality audit information system was built using the PHP programming language with the CodeIgniter framework and MySQL as the database and implementing Code-View-Controller (MVC). The main objective of this research is to produce an internal quality audit information system so that it can assist the Mataram University of Technology Quality Assurance Institute in documenting and optimizing higher education quality management in a planned and sustainable manner following the PPEPP cycle

Management Model of Character Education Based Whole School Development Approach: A Research and Development

One aspect that has yet to receive much attention in the era of Education 4.0 is character education for students. For this reason, innovation is needed in developing a character education management model based on the whole school development approach. This study aims to develop a model of character education management for vocational school students. Using an RD design, this study involved teachers at vocational schools and validators in Palopo City, South Sulawesi, Indonesia. Data were collected using questionnaires, interviews, validation sheets, and observation sheets and were analyzed qualitatively and quantitatively. The study results show that the whole school development approach-based character education management model is valid, practical, and effective in developing student character. With these findings, it is hoped that vocational school teachers can develop a character education management model according to the needs of their respective schools so as to develop into better individuals in all aspects of life.