Abstract Computer networks, as one of the indispensable infrastructures in today’s world, play an extremely important role in industrial production and daily life. This paper revolves around the intelligent diagnosis of computer network data faults using machine learning methods. Firstly, the support vector machine network fault minimization principle is proposed based on the machine learning model, which leads to under-learning or over-learning when the samples are limited, or there is noise. Then, a loss function is introduced for the under-learning or over-learning problem to ensure that the support vector machine can accurately achieve fault diagnosis. Finally, the evaluation index of computational network fault diagnosis is constructed for the experimental purpose, and four algorithms are selected as the experimental control group to analyze the data. It is obtained that SVM and ANN models have high DR and low FAR. Their DR is 87.9% and 84.5%, respectively, while their FAR is only 5.4%. This further validates the superiority of SVM in computer network data fault detection. This study possesses low training time complexity and can overcome the problem of uneven distribution of the number of faulty and normal samples in network fault diagnosis to some extent.
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