본 연구는 물류기업들과 화주기업 간 이루어지는 거래의 전반적인 관계를 물류역량, 장기지향성 및 자발적 개선이라는 구성개 념을 활용하여 구성개념간의 인과적 특성을 분석하였다. 연구모형에서 활용된 측정변수는 물류역량 6개 요인, 장기지향성의 2개요인과 성과요인인 자발적 개선에는 원가개선과 물류서비스 개선을 활용하였다. 분석에 활용된 표본기업은 전체 447개의 기업을 대상으로 연구를 수행하였다. 분석결과를 요약하면, 물류기업의 역량 중 장기지향성의 세부요인인 원가역량과 물류서비스 역량은 화주기업과의 거래연속성에 유의적인 영향관계가 있는 것으로 나타났으며 화주기업과의 파트너십 구축에는 원가역량, 시장 대응역량, 물류서비스 역량, 물류차별화 역량, 기업운영역량이 영향을 미치는 것으로 나타났다. 장기지향성인 세부요인인 거래연속성은 원가개선과 물류서비스 개선에 영향을 미치지 않은 것으로 나타났지만 파트너십 구축은 원가개선과 물류서비스 개선에 모두 영향을 미치는 것으로 나타났다. 또한 물류기업과 화주기업간 파트너십 구축은 원가역량 및 물류 차별화역량과 결합하여 원가개선과 물류서비스 개선에 있어 매개효과가 있는 것으로 나타났다.This study investigated the overall relationship of the transactions made between logistic companies and a shipper and analyzed the characteristics of the causal relationship of constructs, utilizing the constructs, including logistical capabilities, long-term orientation and voluntary improvements. As for the measurement variables utilized in the research models, six factors of logistical capabilities, two factors of long-term orientation, and the performance factors of voluntary improvements, including cost improvement and logistic service improvement were utilized. As for the sample companies utilized in the analysis, this study was conducted with a total of 447 companies. As a result of the analysis, it turned out that the sub-factors of long-term orientation, cost capability and logistic service capability of the logistics companies’capabilities had a significant relationship of impacts on the continuity of transactions with a shipper while cost capability, market response capability, logistic service capability, differentiation capability and business operation capability had impacts on the construction of partnerships with a shipper. The continuity of transactions, a sub-factor of long-term orientation did not have any impacts on cost improvement and logistic service improvement; however, the construction of partnerships had impacts on both cost improvement and logistic service improvement. In addition, as a result of an analysis of the effect of the construction of partnerships, which shows a mediating effect, the construction of partnerships had mediating effects in cost and differentiation capability, cost improvement and logistic service improvement.