Abstract
This study investigated the role of information systems usage in enhancing port logistics performance using the port of Dar es Salaam, Tanzania, as an example. Specifically, the study examined the role of information systems usage in contributing to reducing shipping and trucking costs, improving on-time delivery of goods and services, increasing trade volume, and enhancing organisational logistics capability. The study employed a quantitative approach, with questionnaires deployed to gather data about information systems usage and the attendant effects. The reliability was measured using Cronbach’s alpha. A canonical correlation analysis was performed to estimate the relationship of information systems usage to the port logistics performance. The study established that relationships exist between information systems usage and the perceived decrease in shipping and trucking costs, timely delivery of goods and services, perceived increase in trade volume, and enhanced organisational logistics capability. Based on these findings, the study recommends that ports consider building the capacity of their employees to utilise and manage information systems much more effectively and efficiently to increase the port’s performance.
Highlights
Background of the research problem World trade, in our increasingly globalised and networked economy, depends on the rapid and timely transportation of goods from manufacturing places to market areas (Gidado 2015)
Port congestion in Africa is an inevitable seasonal occurrence that is largely associated with improper planning and inadequate equipment or infrastructure that could otherwise support the transport and logistics network African ports need
This study investigated the role of information systems usage in port logistics performance using the Dar es Salaam port as a case study
Summary
Background of the research problem World trade, in our increasingly globalised and networked economy, depends on the rapid and timely transportation of goods from manufacturing places to market areas (Gidado 2015). In this regard, port activities and transportation network operations are inseparable, as good performance of the port is linked to its information systems usage (Wilson et al 2015). According to Nowduri (2011), information systems enable management to quickly make decisions about different issues in the organisation These information systems have become important in logistics service (Salin 2000) and entail a significant tool to reduce costs and effectively serve clients through better customisation of the service provided (Salin 2000). The integration of information systems in logistics has contributed to competitive supply chains that accord certain companies competitive edges in the market, with new methods implemented to prevent any inherent danger and loss of life (Weiss 2011)
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
