Team Of Librarians Research Articles

‘We didn't need to know about everything all at once’

Tertiary student engagement with information and academic literacy online resources provided by centralized units is low. Although these resources are designed to prepare students for their assessments, they are often positioned peripherally to students’ learning environments. In attempting to position resources within students’ learning environments, our Library team conduct regular user experience (UX) testing of a course we have designed in our institution’s learning management system. Our two-year UX project has focused on the design and organization of resources that show students examples and guidance with how to do their assessments. Over two rounds of data collection and analysis, UX methods of usability testing, card sorting, low-fidelity wireframing, and high-fidelity prototyping helped identify student preferences for organising and accessing our resources. Findings indicate that students value the provision of relevant examples and guidance that show them what is expected in assessments and that they want direct access to that content as part of their courses. Implications for design include maximizing ease of use by positioning links to relevant examples and guidance in the assessment instructions and/or specific learning materials of courses, with the content being linked to positioned within a centralized repository in the same online learning environment.

One small state university library’s transformation through rightsizing

PurposeAcademic libraries are having to reconsider personnel, collections, space, and budget. This paper provides examples of how rightsizing opportunities in those areas can be approached in a positive way.Design/methodology/approachLibrarians at a small, rural, public university library approached rightsizing as an opportunity to shape the library in positive ways. This paper provides a reflection on those efforts in personnel, collections, space, and budget that have taken place over the past decade at this university, and highlights how the library’s role as the driver of these changes helped foster a positive culture.FindingsThis paper explains the ways the library is viewed both internally and externally as a more student-focused service and location. Examples in this paper may provide ideas for other libraries to utilize in their rightsizing efforts.Originality/valueHistorically, this library encountered forced cuts due to lower than anticipated enrollments and reduced funding from the state. This contributed to low morale and understandably defensive attitudes; however, these did not serve the library well. Post 2013, the library transitioned to a self-initiated approach to making changes. Some of these changes came about due to stagnation in budgets while others can be attributed to changes in staff due to retirements and new hires. Through this shift to proactive rightsizing, our library team has recognized we are adaptable and nimble. This has benefitted morale and helped the library grow a positive reputation on campus.

Teamwork in Libraries

This research paper examines the dynamics of teamwork in library settings, with a particular focus on addressing challenges related to cultural diversity through effective communication and collaboration. The study explores cross-cultural communication within library teams and proposes strategic solutions. Introducing the 1R (Respect) and 3Cs (Communication, Cooperation, Collaboration) framework, the author provides a guide for fostering successful teamwork. The paper offers practical insights and emphasizes the continual significance of these aspects to shape positive and collaborative work environments in libraries, ensuring the delivery of optimal services.

Strategi Preservasi dan Konservasi Bahan Pustaka di Dinas Perpustakaan Kota Padangsidimpuan

Padangsidimpuan City Library Service, preservation and conservation of existing library materials has not been carried out as it should. This can be seen when repairing damaged library materials in the processing room. Repairing damaged library materials can be repaired properly, this can be done if the librarian who repairs the library materials understands and understands the repair of damaged library materials so that they are maintained and can be preserved, but the reality is that there are professional staff/librarians who repair, maintain and preserve the materials. library does not have a library education background. Apart from that, to conserve library materials, a room for maintaining and preserving library materials is also needed, not only the processing room but also other rooms. To maintain and preserve library materials, pay attention to the storage or location of the library materials. The type of research used by the author is descriptive research with a qualitative approach. Qualitative methods are research methods that are intended to understand the phenomena experienced by research subjects holistically by describing them in the format of linguistic words, in a specific context experienced and utilized by various scientific methods. This research resulted that the Padang Sidempuan City Library Service has a preservation strategy or several methods used by officers in preserving library materials, namely binding, patching and connecting paper, glue or adhesive, lamination, nails/bolts for books and cleaning the library room. In conservation activities for library materials at the Padang Sidempuan city Library Service, the library team has implemented several strategies that have been carried out in the management of library materials at the Padang Sidempuan city Library Service, including preserving library materials, maintaining library materials, repairing damage to library materials, carry out assistive tools in library material conservation activities, and use methods in using library material conservation activities. Regarding factors causing damage, damage to library materials can be caused by several factors, including internal and external. The Padang Sidempuan City Library Service itself relates to the causes of damage to library materials which originate from biological factors, physical factors, chemical factors, or other factors such as human error.

Assessing a Customized, Interactive Online Information Literacy Tutorial: The Getting Started with Research Module

Following the creation of online information literacy tutorial in response to the shift to online learning due to the COVID-19 pandemic, a team of librarians developed a multi-pronged approach to assessing the module to determine how well it met the stated learning objectives. This article describes the assessment of the Getting Started with Research information literacy module, a learning experience developed using RISE software and accompanied by a Google Forms research log for students to complete. The authors present results from both a rubric-driven and textual analysis study undertaken to assess student responses to the research logs that accompany the module, and discuss how the findings of the study will inform future practice.

Library and Knowledge Management in Times of Crisis: Search for Effective Models of Activity

In this issue, our contributors share their thoughts, ideas, and doubts, describing how they and their library teams have worked hard during the recent crisis years to develop, improve, or find effective models of operation to prepare for high-level negative events and minimise catastrophic consequences. Knowledge management is definitely about university libraries, which have shifted their role from accessing and managing information to accessing, sharing and managing knowledge. The papers describe the library experience of knowledge management in times of crisis as a combination of information, communication and human resource management. The crisis experience is considered in the context of the conference "University Library at a new stage of social communications development" 2023 as the experience gained in the working library environment of universities around the world, created in the rapidly changing, chaotic and often dangerous for people's health and life conditions of large-scale crisis events. By illustrating the challenges, surprises, and rewards we face in library and information science in different countries, we hope that the articles in this issue will provide us all with the motivation to keep going in a difficult period. At the very least, these articles will help readers to appreciate how our understanding of higher education librarianship continues to evolve in times of crisis.

User Experience Research Techniques Facilitate Improvements for Access and Discovery Tools Managed by Technical Services Librarians

A Review of: Hill, K. (2020). Usability beyond the home page: Bringing usability into the technical services workflow. The Serials Librarian, 78 (1–4), 173–180. https://doi.org/10.1080/0361526X.2020.1702857 Objective – To demonstrate how user experience research techniques can be incorporated into technical services work. As proof of this concept, the author describes a case wherein a team of librarians, including one in a technical services role, deployed a user experience study to determine if students were able to successfully use LibGuides and the A-Z Database List to find subject-specific resources. The study also aimed to gauge the potential for several A-Z Database List interface redesign options. Design – A case study of user experience techniques applied to technical services projects, including a classic usability test of existing tools and an A/B/C comparison of potential interface redesigns. Setting – The library at the University of North Carolina Greensboro (UNCG), a public R2 university (doctoral university with high research activity). Subjects – Eleven student participants recruited through convenience sampling. Methods – The research team recruited study participants who were in the library at the time of the study, deselecting students from UNCG’s library school and those who were not currently affiliated with the university through an initial questionnaire. Eleven student participants were ultimately selected and led through a series of tasks related to finding subject-specific databases using the A-Z Database List and LibGuides. After the tasks for the A-Z Database List were completed, students were asked for their impression of two additional database list interfaces. Students were recorded throughout the tasks using the “talk aloud” method to provide researchers with insights on their thought processes and preferences. Following the study, researchers listened to the recordings, coding them as successful or incomplete and noting their observations for use in generalized findings. Main Results – Eight of eleven participants used the library’s main search box to locate a general resource for their major on the library’s homepage. When shown the A-Z Database List, ten out of eleven participants used the list to find a database for their major, while one used the link to “Research guides by subject” from that page. Comparisons of three A-Z Database List interfaces showed that most students preferred the Springshare Content Management System that allowed for filtering by subject area. When asked to find a research guide for their subject or major from the library’s homepage, nine out of eleven students clicked on the link labeled “Research guides by subject.” Starting from their subject guide, ten out of eleven could find a tab listing article databases. Nine participants noted that the number of databases listed on the guides was daunting. Conclusion – Results from the user experience study were used to support a redesign of the A-Z Database List using the Springshare Content Management System. The author regarded the experience as a whole as demonstrating how technical services librarians can become involved in user experience work and incorporate findings from usability studies into their management and design of tools that promote access and discoverability.

‘I don’t know the hierarchy’

The provision of online resources for tertiary student literacy development outside of students’ curricular contexts is problematic because engagement with centralised support provisions is low. As part of a Library team focused on student literacy development across our university, we have conducted multiple rounds of user experience (UX) testing with our students to design a set of resources in a course within our learning management system that all students can access. Our most recent UX employed usability testing, card sorting, and low-fi wire framing activities to identify how students experience our resources. Findings indicate that students are confused by enforced groupings of literacy development content and that they expect our resources to be accessible with the rest of their assessment information. Implications for design include balancing student expectations of immediate access to relevant literacy development resources with the constraints of having a small team who can design this content.

New Zealand Medical Library Faces The Challenges Of A Cyberattack

In 2021 our library team faced a new challenge – a cyberattack. We weren’t reading about it happening somewhere overseas, we were living it. We have put together an account of how we managed our library services during a challenging nine weeks.

Redesigning Research Guides

At the University of Memphis, a team of librarians and library staff formed the Research Guides Redesign Team (RGRT) to redesign, organize, and evaluate the University Libraries’ (UL) research guides. The purpose of the project was to ensure that the new design of the research guides homepage was intuitive to use. While it is impossible to ensure absolute usability for every user, this usability study attempts to eradicate the most common interface issues in community experiences at the University of Memphis. The RGRT conducted usability testing to evaluate the effectiveness of the new standardized format, grouped headings, and the appearance of the interface. The RGRT worked within the limitations of Springshare’s software to create the design and then chose five users to complete various task scenarios. Upon analysis of the users’ ability to complete the tasks, the RGRT discovered that overall, the design was effective, but they did make a few minor changes. This study describes the process and includes the original design, the new design, edits made after usability testing was conducted, and plans for future testing.

Designing and Curating EDI Book Displays at IALS

AbstractIn this article David Percik, Information Resources Manager at the Institute of Advanced Legal Studies, reports on a project at IALS to plan out and curate a series of book displays focusing on historically disadvantaged groups. He discusses how the themes of the displays were selected, the consequences of having two differing available spaces, and the work done by the library team to expand the displays beyond books on shelves.

Manajemen Kerja Tim Perpustakaan dalam Meningkatkan Mutu Pendidikan

A library or book or book is a collection of paper or similar material containing written or printed results, bound into one material so that it is easy to read and totaling at least 48 pages. The term library then gets a prefix to become a library. Library means (a) a place, building, space provided for maintaining and using a collection of books, and so on, (b) a collection of books, magazines and other library materials that are stored for reading, study and discussion. other derivative terms such as: library materials, librarian, librarianship, and science. Library management is an effort to achieve goals by utilizing human resources, information, systems and sources of funds while taking into account management functions, roles and expertise. In order to achieve the goal, human and non-human resources are needed in the form of financial, technical, physical, equipment, natural, information, ideas, regulations and technology resources. These resources are managed through a management process that includes planning, organizing, leading and supervising the expected and dispensing of services. This study uses a qualitative approach to the type of library research. Library research or library research aims to collect data and information sourced from books, scientific articles, magazines, documents, notes, and historical stories as well as other stories contained in the library room. Changes and developments in the times have positive and negative impacts that consciously change human functions and are replaced by technology. Technological changes occur in all joints and areas of life, including Islamic educational institutions. This attracts the attention of stakeholders in the field of Islamic education in determining policy directions, innovating, developing contemporary educational curricula and media and changing conventional education patterns by synergizing with changes in the current era. Changes - changes in the context of improving service quality need to be considered to answer customer requests in this case students and parents of students and be able to print quality output and improve the quality of education in Islamic educational institutions.
 Keywords: Library Team Work In Improving Quality

Year of sustainability, openness, and new roles: A Ukrainian university library in wartime

One year of russia’s full-scale military invasion of Ukraine to seize its territory and destroy the Ukrainian people as a nation, its language, culture, scientific achievements, and educational traditions have demonstrated the incredible adaptability of universities and their libraries. This paper aims to analyze the administrative aspect of the urgent adaptation of library teams of Ukrainian higher education institutions to martial law conditions in the example of the Scientific Library of the Ukrainian State University of Science and Technologies (USUST). The paper considers the experience of survival, resilience, and adaptation of the USUST library to the war, which can be extrapolated to other libraries of Ukrainian higher education institutions. In addition, the study comparatively analyzes quantitative indicators of five university libraries as of January 1, 2022, and January 1, 2023. The main vectors of library activity are distance, openness, unification, and improvement of the single information space. The primary motivating factors for librarians’ resilience and adaptation to wartime working conditions are belief in the Armed Forces and the victory of Ukraine. The study emphasizes the importance of university libraries’ support of open educational resources as one of the methods of overcoming the Ukrainian linguocide. Library directors in wartime, with predominantly female staff, note the impact of psychological factors on their professional activities. Despite the threatening trends, libraries continue to support educational and scientific processes in their universities, launching new directions of activity.

Do Open Access Mandates Work? A Systematized Review of the Literature on Open Access Publishing Rates

To encourage the sharing of research, various entities—including public and private funders, universities, and academic journals—have enacted open access (OA) mandates or data sharing policies. It is unclear, however, whether these OA mandates and policies increase the rate of OA publishing and data sharing within the research communities impacted by them. A team of librarians conducted a systematized review of the literature to answer this question. A comprehensive search of several scholarly databases and grey literature sources resulted in 4,689 unique citations. However, only five articles met the inclusion criteria and were deemed as having an acceptable risk of bias. This sample showed that although the majority of the mandates described in the literature were correlated with a subsequent increase in OA publishing or data sharing, the presence of various confounders and the differing methods of collecting and analyzing the data used by the studies’ authors made it impossible to establish a causative relationship.

The Best RX is Better UX: Redesigning, Migrating, and Usability Testing a Hospital Library Website

ABSTRACT The John S. Marietta Library team provides onsite services as part of a collaborative agreement between the UNT Health Science Center and JPS Health Network. The team was tasked with migrating the hospital library website to a new content management system (CMS) in Summer 2021. The migration project provided an opportunity to reimagine the look and feel of the website and conduct usability testing to improve user experience (UX). Conducting thorough usability testing with a diverse group of clinicians and staff provided valuable insights regarding the search behavior and needs of this unique patron population.

Designing and implementing an instructional triptych for a digital future

In response to the evolving needs of students and faculty, a small team of librarians rebuilt their library instruction program from the ground-up in 2020. The new approach consisted of three aspects: shifting introductory lessons to easily-accessible Canvas LMS modules, revamping LibGuides, and introducing a credit-bearing course. Together, they allowed librarians to move beyond traditional one-shot instruction, form deeper partnerships with faculty, and make the expertise of librarians more accessible. While the impetus for change was the onset of the COVID-19 pandemic, the new program laid the groundwork for rethinking traditional approaches to instruction and finding better ways to meet faculty and students at the point of need.

Liaising the Catalog: Collaborating Across Library Departments to Promote Successful Discoverability through Enhanced Cataloging

Academic libraries are increasingly asked to articulate connections between the work of library staff and student success. This article discusses how a team of librarians participating in CARLI Counts, an immersive professional development program funded by a Laura Bush 21st Century Librarian Grant through the Institute of Museum and Library Services, responded to the lack of research investigating the indirect impact of the work of technical services staff on student learning. An anonymous online survey distributed to library staff of the Consortium of Academic and Research Libraries in Illinois (CARLI) member institutions explored the perceived value of enhanced cataloging in supporting student research. Survey results point to opportunities for communication and collaboration among technical services and public services librarians to improve understanding of enhanced catalog functionality and user needs.

Conducting a User Needs Assessment through the Consortia: Pooling Resources to Examine Student and Faculty Habits

From 2016 to 2020, ten smaller schools in one regional library consortium participated in a user needs assessment project. This article documents the process for implementing a collaborative user needs assessment by utilizing the shared interest and enthusiasm of a team of librarians to create a consortial toolkit. The toolkit supplied direction and leverage to conduct ethnographic research at consortial schools while providing clarity and consistency for testing across multiple sites.

O impacto do apoio de docentes no uso dos serviços e recursos em bibliotecas universitárias: relato de experiência da Biblioteca Central Irmão José Otão da Pontifícia Universidade Católica do Rio Grande do Sul

University libraries are part of an ecosystem of knowledge production and their main function is to support the research developed at universities. This experience report aims to describe the impact of the support of teachers in promoting the use of services and resources of the Central Library Irmão José Otão of the Pontifical Catholic University of Rio Grande do Sul (PUCRS). Through a project a team of librarians carried out actions that reinforced the direct communication with the teachers, making it possible to quantify the impact of the teachers' influence in the promotion of the Library's resources and services. Furthermore, this report promotes reflections about the impact of the Covid-19 pandemic and the importance of the librarianship and university libraries.

The Use of Search Request Forms Can Identify Gaps in a Consumer Health Library Collection

A Review of: Giannopoulos, E., Snow, M., Manley, M., McEwan, K., Stechkevich, A., Giuliani, M. E., & Papadakos, J. (2021). Identifying gaps in consumer health library collections: A retrospective review. Journal of the Medical Library Association: JMLA, 109(4), 656–666. https://doi.org/10.5195/jmla.2021.895 Abstract Objective – The objective of this study was to determine if search request forms, which are used when a patron’s request for information cannot be fulfilled at the time of contact with the library team, can be used to identify gaps in consumer health library collections while offering some explanation for the gaps. Design – Retrospective case study of search request forms. Setting – A consumer health library at an academic cancer center in Canada. Subjects – Library patrons: Patients, Patient family, other members of the center, and unspecified. Methods – The researchers reviewed 260 search request forms submitted between 2013 and 2020. Of those, 249 records met inclusion criteria and were analyzed and coded. Coding included patron type, cancer diagnosis, information delivery, and content themes. This information was then used to identify gaps in the library collection and the reasons for the gaps. Main Results – Patients were the primary patrons, asking 62.9% of the questions, followed by family members at 22.5%. The most common cancer type researched was breast at 23.3%, then hematology at 16.5%. gynecology, gastrointestinal, genitourinary, and sarcoma were next between 10% and 8.4%. The remaining cancer types ranged between 6.0 % and 2.0%, with brain being the lowest. Of the questions asked, 60% revealed a gap in the collection. The gaps included rare cancer diagnosis, treatment options, and prognosis. There were data collected on why the information was unavailable. While 53% of the gaps were a result of limited health consumer information, 25% were a result of paywall restrictions or content restricted to members. Conclusion – Search request forms can be an effective tool in evaluating gaps in collections. In this study, the researchers were able to identify that breast cancer patients made up the most significant proportion of patrons, and the biggest gaps in the collection were related to their treatment decisions. One opportunity to bridge this gap is through collaboration with clinical teams in developing patient friendly resources on this topic. In addition, inter-institutional collaboration between libraries may also help. Continued review of forms can help inform collection decisions to better meet the needs of patrons.