Library Services Research Articles

The Influence of Work Morale, Work Environment and Self-Efficacy on the Performance of Balangan Regency Library and Archives Service Employees

This research aims to determine and analyze the influence simultaneously and partially of Work Morale, Work Environment and Self-Efficacy on the Performance of Balangan Regency Library and Archives Service employees. This type of research uses descriptive quantitative with a survey approach where questionnaires will be distributed to all research respondents, where the population in this research is the Balangan Regency Library and Archives Service Employees totaling 230. Determining the number of samples used in the author's research uses the Slovin formula, namely 70 Service Employees Balangan Regency Library and Archives. Data collection techniques use questionnaires and interviews. The measurement scale uses a Likert scale with a preference level of 1 to 5. Data analysis uses multiple linear regression analysis. The test results show that simultaneously and partially Work Morale, Work Environment and Self-Efficacy have a significant effect on the Performance of Balangan Regency Library and Archives Service Employees. The work environment has a dominant influence on the performance of Balangan Regency Library and Archives Service employees.

The Influence of Work Motivation and Work Discipline on the Performance of Employees of PT. Penjaminan Kredit Daerah Kalimantan Selatan

This research aims to determine and analyze the simultaneous and partial influence of work motivation and work discipline on employee performance at PT Penjaminan Kredit Daerah Kalimantan Selatan. This type of research uses descriptive quantitative with a survey approach where questionnaires will be distributed to all research respondents, where the population in this research is employees of PT Penjaminan Kredit Daerah Kalimantan Selatan, numbering . 36 were used as samples. Data collection techniques use questionnaires and interviews. The measurement scale uses a Likert scale with a preference level of 1 to 5. Data analysis uses multiple linear regression analysis. The test results show that work motivation and work discipline have a significant effect simultaneously and partially on employee performance at PT Penjaminan Kredit Daerah Kalimantan Selatan. Work motivation is a variable that has a dominant influence on employee performance at PT Penjaminan Kredit Daerah Kalimantan Selatan. The work environment has a dominant influence on the performance of Balangan Regency Library and Archives Service employees.

THE INFLUENCE OF DIGITAL LIBRARY SERVICE QUALITY ON STUDENT SATISFACTION

This research was conducted with the aim of knowing the effect of digital service quality on student satisfaction at the State Islamic University of North Sumatra. This research is a quantitative research. Data collection techniques used in the form of a questionnaire / questionnaire. The selected sample is 100 respondents based on the slovin formula. The method used is a survey research method using a quantitative data analysis approach. The data analysis technique used is data quality test, classic assumption test, and hypothesis test. The results showed that the results of the T test obtained t-count > t-table or (2.327 > 1.660) and the value of Sig. (0.000 <0.05). This shows that there is a positive and significant influence on the quality of digital library services on the level of student satisfaction and the R Square value is 0.52, which means 52% that the magnitude of the influence of digital library service quality on student satisfaction at the State Islamic University of North Sumatra is 52%.

Optimasi Penyusunan Koleksi Buku Dinas Perpustakaan Berdasarkan Pola Peminjaman dengan Metode Apriori

A library is a facility or place that provides reading materials. Good book arrangement can help the library in obtaining good reading sources. The arrangement of library service book collections based on borrowing patterns, there is an alignment between user needs and the availability of reading materials available in the library. Analysis of book borrowing patterns provides valuable insights for library staff in determining the books that are most in demand and often needed by users. Data mining is defined as mining data or efforts to dig up valuable and useful information in a very large database. The most important thing in data mining techniques is the rule for finding high frequency patterns between sets of itemsets called Association Rules. The method used in this study is Apriori (Association Rule). This technique is used to find relationships or associations between items or variables in data. Well-known algorithms such as Apriori and Eclat are used to find association rules in transactional data. The purpose of this study is to find out library visitor data using the Apriori Algorithm method and to find out the application of data mining for compiling book collections based on borrowing patterns. The results of this study are the multiplication of support and confidence, choose the one with the largest multiplication result. The largest result of the multiplication of these multiplications is the rule used when borrowing books. Because the results of the multiplication of the 4 borrowings have the same value, all of them can be used as rules.

Research Data Management (RDM) Skills Among Health Librarians in Nigeria: A Survey

ABSTRACT Research Data Management (RDM) skills encompass a set of abilities needed for RDM services. This study sought to assess the RDM skills of health librarians in Nigeria that can enable the provision of RDM services in health libraries. Employing the descriptive survey method, data was collected using a questionnaire adapted from Federer (2018). Data were analyzed using descriptive and inferential statistics. Among other findings, the results showed that, health librarians are inadequately skilled in RDM. Although they have adequate library and personal skills, these are not enough for rendering RDM services in health libraries in Nigeria.

A Survey of Users Perception with Mobile Libraries of Public Library Services In Belagavi City Central Library: A Study

A Survey of Users Perception with Mobile Libraries of Public Library Services In Belagavi City Central Library: A Study

Features of Reference and Bibliographic Services for Students in University Libraries

Students are in a continuous process of communication, using various information environments and electronic resources of the Internet. But at the same time they do not interact with libraries enough, they do not know their capabilities. This paper highlights the issue of effective use of modern technologies to create forms and methods of reference and bibliographic services adapted to the information needs of students. The purpose of the article is to identify the experience of foreign university libraries aimed at attracting students and increasing their awareness of reference services on the basis of publications in English-language periodicals. Readers belonging to the Internet generation are an active segment of the target audience, and specialists of reference and bibliographic services should study their individual information needs and purposefully promote library resources and services oriented to the youth audience. One of the ways to solve these problems is to organize library cooperation programmes, where librarians integrate their knowledge and skills into the educational process, being in constant contact with both students and university lecturers. The article considers the key vectors of development of reference and bibliographic services in the conditions of modern society. It is concluded that students prefer a multi-level hybrid model of reference bibliographic service with the fulfillment of user requests (remotely and face-to-face) in the context of their personal preferences in combination with independent search using information resources of libraries.

Effects of E-learning Technologies on Librarians’ Sustainable Competence Development and Smart Library Services: Empirical Evidence from 244 Universities’ Librarians

Abstract The purpose of the study was to identify the effects of e-learning technologies on librarians’ sustainable competence development and smart library services. This study used a quantitative research design for addressing the objectives. The population consisted of librarians from the public and private sector universities (n = 244) of Pakistan. The data were analyzed by using Smart PLS. E-learning technologies was the independent variable while sustainable competence development and smart library services were dependent variables that further consisted of various constructs and items. A significant impact of e-learning technologies was found on all the sub-constructs of sustainable competence development and smart library services. Findings revealed that e-learning technologies turn librarians into skilled assets and innovative sustainable smart library services are implemented.

How much do library students know about dementia? Findings from a quantitative study using the Alzheimer’s Disease Knowledge Scale

The goal of the study presented in the paper is to assess the knowledge about Alzheimer’s Disease (AD), among library and information science students in Croatia. Understanding how much future librarians know about dementia is the first step towards providing them with relevant educational intervention which will equip them with required knowledge to develop dementia-friendly library services in a society which is increasingly affected by dementia. A total of 183 students participated in the study which used Alzheimer’s Disease Knowledge Scale (ADKS), a validated instrument that measures what people know about AD using a 30-item questionnaire across seven knowledge domains: risk factors, symptoms, assessment and diagnosis, course of the disease, life impact, treatment, and management, and caregiving. The collected data were analysed using basic descriptive statistics and a parametric test (t-test). Findings show that respondents have poor AD knowledge. Only 35.78% questions were answered correctly and the mean knowledge score was 10.76. The findings revealed that participants with previous exposure to the disease have significantly better knowledge (P= 0.003).

Exploring the Life and Academic Experiences of International Students at the University of Jambi, Indonesia: A Case Study

The increasing number of international students in Indonesia's higher education sector urges institutions to improve the quality of their services, facilities, and education. The teaching and learning environment is critical, encompassing the effectiveness of instructional methods, classroom interactions, and the academic support systems provided by the university. Additionally, their socio-experiences, including integration into the campus community and interactions with peers, play a crucial role in their overall well-being and academic success. This study aims to explore the life and academic experiences of international students in undergraduate International Programs at the University of Jambi in Indonesia. This research employed a mixed-method approach, combining a questionnaire adapted from the Strategy Inventory for Language Learning (SILL) and in-depth interviews, with a total of 13 international students from international classrooms participating in the study. The research highlights significant challenges for international students at the University of Jambi, including inadequate classroom and laboratory facilities, poor lighting, and insufficient resources, particularly in Animal Sciences and Agriculture. Language barriers due to Indonesian being the primary medium of instruction further hinder learning. Students express high dissatisfaction with services such as insurance, health facilities, extracurricular activities, and counseling, though library services are well-regarded. Recommendations include adopting English for instruction, providing bilingual training for lecturers, and improving infrastructure and student services to enhance the overall academic experience for international students

Prospective Approaches for Artificial Intelligence Integration in Indian School Libraries

School libraries play a crucial role in the educational ecosystem, offering a variety of resources and services that contribute significantly to students’ academic success, personal development, and lifelong learning.The integration of Artificial Intelligence (AI) in school libraries brings about several benefits and opportunities, enhancing the overall learning experience for students and streamlining library operations.Libraries are dynamic institutions, and their tools need to evolve to keep pace with technological advancements and changing user expectations. Regular assessments, feedback from users, and collaboration with the broader library community can help identify areas for improvement and guide the development of more effective library science tools.While libraries can function without incorporating AI, certain challenges and limitations may arise in the absence of AI technologies. In this paper, we focus on AI research in the field of library science is essential for leveraging technology to its fullest potential, improving efficiency, enhancing user experiences, and ensuring that libraries remain dynamic and relevant in the digital age. It allows libraries to adapt to changing user needs and technological advancements, ultimately contributing to the overall effectiveness and impact of library services.

Exploring the Integration of Artificial Intelligence in Academic Libraries: A Study on Librarians’ Perspectives in India

Abstract This study explores Indian library and information science (LIS) professionals’ perspectives on the integration of artificial intelligence (AI) in academic libraries in India. It aims to evaluate their comprehension of AI, determine their perspectives, investigate AI utilization, assess advantages, identify influencing factors, and examine attitudes towards AI adoption. A quantitative research approach was employed, utilizing a structured questionnaire designed based on study objectives and reviewed by subject matter experts. Purposive sampling targeted individuals with relevant LIS knowledge. Data were collected through Google Forms from 259 respondents and analysed using descriptive and inferential statistics. Respondents generally exhibited positive perceptions towards AI integration in libraries. High mean scores were observed for statements such as “AI can bridge librarian performance gaps” and “AI does not make library staff lazy.” Librarians expressed willingness to learn about AI, interest in its ethical implications, and confidence in its potential to improve library services. The study highlights a cautious optimism towards AI adoption in Indian academic libraries, with recognition of its potential benefits tempered by concerns about employment and resource allocation. Librarians demonstrate proactive attitudes towards engaging with AI technology and understanding its implications for library services, indicating a readiness to embrace AI within the profession.

Lessons in Leadership

In this edition of “In the Public Interest,” Chris Brown, Chicago Public Library Commissioner, interviews Cathy Sanford, former Deputy County Librarian at Contra Costa County Library. Sanford reflects on her extensive career, including her innovative contributions at Memphis Public Library, San Francisco Public Library, and Contra Costa County Library. She shares her leadership philosophy, emphasizing the importance of combining high expectations with robust support, fostering organizational safety, and nurturing staff development. Sanford’s approach to leadership, which includes hands-on involvement, strategic delegation, and a focus on individual strengths, has not only driven numerous award-winning initiatives but also cultivated future library leaders. The conversation also touches on current challenges in the library field, such as book banning, and Sanford’s hopes for the future of library services. This interview provides valuable insights into effective leadership and the evolving role of public libraries.

Ethical perspectives on metaverse technologies for libraries

Purpose This paper aims to explore the ethical perspectives surrounding adopting metaverse technologies in libraries. It focuses on critical areas such as privacy, security, intellectual property, accessibility and equity, providing insights into the challenges and opportunities these technologies present for library services. Design/methodology/approach This study uses a theoretical analysis of existing literature and ethical frameworks related to digital privacy, intellectual property and digital inclusion. Drawing on prominent theories and guidelines, this paper examines how libraries can navigate the ethical implications of integrating metaverse technologies into their services. Findings Integrating metaverse technologies into libraries presents significant ethical challenges, including protecting user privacy and security, managing intellectual property rights and ensuring equitable access and inclusion. Libraries must develop comprehensive ethical guidelines, invest in robust data protection measures and advocate for digital inclusion to address these challenges effectively. Originality/value This paper comprehensively analyzes the ethical implications of metaverse technologies in libraries, highlighting the need for tailored ethical guidelines and practices. It contributes to the ongoing discourse on digital ethics in library services and offers a framework for libraries to responsibly navigate the complexities of virtual environments.

Needs Assessment for the Enhancement of Academic Library Products and Services: A University of Jos Review

Users remain the defining force in academic libraries; the core relevance of the 21st Century academic library is anchored on its ability to meet the needs of its ever evolving users. This means that the any present vibrant academic library is largely determined by the pedigree of library management and the librarians in place; those who understand the merit and demerit of every service rendered at the library or potential service to be rendered. They are tenacious in offering every service with the view to developing the confidence needed at the library. This paper looks at the needs assessment for the enhancement of academic library products and services in the University of Jos library. Dwelling on the current issues it is facing arising from the changing contexts of librarianship and the clientele in its daily operations. This research involved collaborative and participatory/case study approaches in the investigation and addressing the practical issues with the UJLib and generating of solutions in several departments of the library like circulation/readers services, acquisition, cataloging, system unit, feedback and evaluation of service, training and retraining of staff etc. Among the diverse propositions, the paper concluded by recommending that there is a need to approach these identified issues with creativity and intentional steps towards realigning UJLib to greater heights.

Libraries in the age of Fourth Industrial Revolution: a systematic review based on scientometric and altmetric tools

Purpose Industries throughout the world have gone through four phases of the industrial revolution. Today, the authors are encountering the Fourth Industrial Revolution (Industry 4.0 or 4IR), which is characterized by the application of information and communication technologies in the industry. This study aims to evaluate the growth of literature in the context of libraries and the Fourth Industrial Revolution and then identify the active research actors, countries, affiliations and sources and the status of collaboration across various geographical locations. Design/methodology/approach A systematic literature review was conducted. The data were extracted from the Scopus database incorporating scientometric and altmetric indicators. The search terms were TITLE-ABS-KEY “Industry 4.0” OR “4IR” OR “Fourth Industrial Revolution” AND “Library 4.0” OR “librarian 4.0” OR “libraries” OR “library” OR “library service” without any limitation. The results identified 218 documents out of which 67 core documents are related to libraries. Analysis was performed using MS Excel and VOSviewer. Findings South Africa, Nigeria and South Korea were the three most productive countries in the field. Library Hi Tech News is the most productive journal. Collaboration among African countries like South Africa, Nigeria and Zimbabwe seems to be good and they constituted the largest share of documents. The research on the Fourth Industrial Revolution in the context of libraries still lacks social media attention. Originality/value This study is the first systematic review in this area using a combination of scientometrics and altmetrics. The results will serve as a valuable reference for future researchers and policymakers.

Building Strong Digital Foundations: Digital Fluency-focused Partnerships among Early Childhood Education Service Providers and Public Libraries in Aotearoa New Zealand

ABSTRACT Digital fluency is part of the early childhood curriculum in Aotearoa New Zealand but there is evidence that early childhood kaiako (teachers) lack confidence in this area of their work. Although many public library services maintain ongoing partnerships with early childhood education (ECE) providers, the extent to which these collaborations support digital fluency remains unclear. This research investigates the extent and nature of public library partnerships with ECE providers with a specific focus on collaboration on digital fluency. It explores the benefits and challenges associated with these partnerships in supporting the digital fluency curriculum in Aotearoa. A questionnaire consisting of multiple choice and open-form questions was sent to all public library services in Aotearoa gathering data on the types of programmes public libraries currently offer to ECE services, any focus on digital fluency, the benefits and challenges of the current partnerships, and plans and strategies for future collaboration. The findings reveal that most participating libraries have established partnerships, offering learning opportunities through storytimes, makerspaces, and various other activities. The use of digital devices, apps, and websites to support learning is evident, suggesting significant potential for public libraries to collaborate more extensively with ECE providers in fostering young children's digital fluency.

Library design, amenities, and services for enhancing the reading experience

This study explored user perspectives on library design elements, amenities, and services that can potentially enhance the reading experience. Data were collected through a self-administered questionnaire with 537 students. The majority of respondents (86.8%) reported enjoying reading in library environments. Regarding design aspects, having an integrated layout with shelves, chairs and tables cohesively arranged in the reading room was most appealing. Users also favored the presence of other readers and collaborative table designs. Group-study rooms were viewed positively, with 51.2% strongly liking the option to use them and perceiving benefits for learning. While opinions were divided on introducing food services, most supported adding new technologies like 3D printers, art galleries, and museum exhibits. Chi-square analysis revealed significant associations between enjoying library reading and preferences for shared reading spaces with other users (p = 0.024) and group-study rooms. In conclusion, fostering a sense of community, scholarly exchange, and integrated space conducive to focused reading emerged as key factors for enhancing the reading experience in libraries.

Research and Reflection on Data Librarian Services in University Libraries

Research and Reflection on Data Librarian Services in University Libraries

Comparative Study of Emotional Correlations Academic Information Seeking Behaviour and Library Services in Special Schools in Karnataka India

Comparative Study of Emotional Correlations Academic Information Seeking Behaviour and Library Services in Special Schools in Karnataka India