Assessing the Availability of Information Sources and Services During the COVID 19 Pandemic in University Libraries in Nigeria

Abstract

The emergence of COVID-19 pandemic hampered the availability of information sources and services in most academic institutions around the world. Making information available during major crisis reveals the long-standing position of the library in helping its patrons. This post COVID-19 study that took place between February 2020 and January 2021 investigated the availability of information sources and services during the COVID-19 pandemic in university libraries in Nigeria. Using a descriptive design, the study used 240 students who were purposely selected from 30 universities including federal, state and private universities in South-South geographical zone of Nigeria as sample. The study revealed that information sources such as: e-books, print journals, e-journals and electronic databases and services such as: Circulation, interlibrary loan, remote access, SDI, online reference services among others were available to the patrons in university libraries in Nigeria during the COVID-19 pandemic. The findings showed that the inhibiting factors against the availability of information sources and service in university libraries were poor telecommunication network, closure of some library sections, lack of preparation, unavailability of library policy on pandemic/disaster management and poor coordination among others. The study recommended some areas for improvement to ensure the availability of information sources and services to the library patrons during major crisis.