Library Personnel Research Articles

Influence of personal and occupational stressors on job performance of library staff in private universities in Oyo State, Nigeria

The study investigated the influence of personal and occupational stressors on job performance of library staff in private universities in Oyo State, Nigeria. A survey research method was adopted in the conduct of this study. The population of the study includes all library staff in private universities in Oyo State, Nigeria using total enumeration sampling technique. Questionnaire was the major instrument used for data collection. The data collected was analyzed using table of frequency, percentage counts and mean analysis. The study’s findings revealed a significant correlation between personal stress, job stress and job performance. According to the findings, underachieving, financial problem, resentment, job insecurity, relationship and health issues are stress stimulants that contribute to personal stress among library personnel in private universities in Oyo State. While disrespect from library users, poor working conditions, working overtime, work overload, and using personal resources to work constitute major occupational stressors for library staff. These stressors are significantly correlated with absenteeism, low productivity, resignation, lateness, sleeplessness and alcoholism

New trend in ICT and its impact on library services and functions: Regards with IoT

These days, emerging technology is all about tying everything together. That’s exactly what total experience seeks to do. It involves using technology to create an exceptional experience for library users to create high-quality experience. Technology is ever-changing and those wanting to remain at the helm of innovation must adapt. Users in the academic library are techno savvy and required quick and real-time services to deal with it swiftly. They require fast reply, notifications, remote services, smart storage for records etc. As tech trends such as artificial intelligence (AI) and robotic process automation (RPA) become more pervasive, the world will look to brands who can deliver with accuracy and real-time efficiency. Every function of library acquisition, circulation, cataloguing are affected and developed according to need of time and need of information. IoT is such smart technology that can be used effectively with internet, cloud computing and may provide number of facilities and services through small-small devices and apps. If library will become successful to implement technology in library routines and services library can become the IT hub of information and resource delivery services. To make aware the library personnel changing trends in technology and its disruptive tools.To check for the places in the library to implement technology to improve it’s services.To develop the management strategies according to technology change to provide modern library services.To provide library facilities and services based on recent technology for ease of techno savvy users.As new technology emerge out it directly and indirectly affects the library routine functions and services. Internet of thing (IoT) is such disruptive technology in the field of library management. By the observation of routines of various libraries in the Pimpri Chinchwad and Pune district.: This paper is only concern with the dat of librares in Pune district and about the IoT technology

How to measure service quality, customer satisfaction and loyalty of public library users: Application of library customer satisfaction index (LCSI) lite model

This study develops a simplified Library Customer Satisfaction Index (LCSI Lite) for public libraries. Using data collected from questionnaires administered at four public libraries in South Korea, structural equation modeling was used to measure the scores. The suggested model was confirmed to have good acceptable fit, and that three dimensions of service quality (library personnel, library resources and user services, and facilities and equipment) influenced loyalty via customer satisfaction. After successful factor analysis and reliability testing, three items for library personnel, four for library resources and user services, two for facilities and equipment, two for customer satisfaction, and two for loyalty were analyzed. Means of each item in service quality were over 3.77, and those in satisfaction and loyalty were over 4.00. Direct and indirect effects of the dimensions of service quality were analyzed, with the effect of satisfaction on loyalty. LCSI Lite scores for the libraries as a whole (73.90 out of 100) and for each library were calculated using suggested formula. Finally, research and managerial implications, some recommendations and suggestions for further research, limitations, and conclusions were presented.

THE MODERATING EFFECT OF MOTIVATION ON THE RELATIONSHIP BETWEEN PERCEIVED SUPPORT AND ORGANIZATIONAL COMMITMENT

Business organizations’ success is achieved when there is the interplay of ideal perceived support, motivation, commitment between employees and employers. The purpose of the study was aimed first to determine the moderating effect of motivation on the relationship between perceived support and organizational commitment, and second, determine the relationship of perceived support, motivation, and organizational commitment among 135 State Universities and Colleges (SUC) library personnel in Mindanao. It made use of quantitative research design specifically the descriptive-correlational. An adapted and modified research instrument was used in gathering the data. Person product-moment correlation (Pearson r) was employed to determine the level of significance of the relationship between perceived support and organizational commitment when moderated by motivation. Moreover, hierarchical regression was used to analyze the moderating effect of motivation on the relationship between perceived support and organizational commitment. The findings revealed that the overall levels of perceived support, motivation, organizational commitment of library personnel were all high. Interrelationships among variables were found to be significant. Finally, the perceived support and organizational commitment relationship were not significantly moderated by motivation.<p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0931/a.php" alt="Hit counter" /></p>

INFLUENCE OF PERSONNEL'S SELF-EFFICACY, SOCIAL MEDIA USE ON SERVICE DELIVERY IN UNIVERSITY LIBRARIES IN LAGOS STATE, NIGERIA

This study investigates the influence of library personnel’s self-efficacy and use of social media on service delivery in university libraries in Lagos State. The design of the study was survey. The population of the study comprise of 133 library personnel selected from four university libraries in Lagos State. The total enumeration technique was used to include all 133 library personnel. Findings of the study revealed that personnel's self efficacy positively and significantly influenced service delivery in the university libraries in Lagos state, Nigeria (R2 = 0.032, β = 0.847, t = 4.446, p<0.05). It was also discovered that social media use positively significantly influenced service delivery in the university libraries in Lagos state, Nigeria (R2 = 0.032, β = 0.847, t = 4.120, p<0.05). Lastly, there is significant combined influence of personnel's self-efficacy and social media use on service delivery in the university libraries in Lagos state, Nigeria (Adj. R2= 0.113, F(4, 113) = 9.21, p<0.05).In conclusion, library personnel's self-efficacy and social media use contributes to service delivery in university libraries in Lagos State, Nigeria. It is therefore recommended that the managements of university libraries should ensure provision of adequate facilities in different forms of information resources and services. In support of this, there should be a university based policy that would encourage the library personnel to use social media platforms for service delivery

A comparative study of library services and job performance of librarians and paraprofessional librarians in public libraries in South-South Nigeria

PurposeThis study is aimed at comparing library services and job performances of personnel in public libraries in South-South Nigeria.Design/methodology/approachThe study adopted a descriptive survey design using 107 personnel in public libraries in South-South Nigeria. The total enumeration sampling technique was used for this study. All 107 personnel in public libraries in South-South Nigeria were considered appropriate for this study. The instrument used to elicit data from the respondents was a self-designed questionnaire and oral interview, 103 respondents answered to the questionnaire.FindingsLibrary services such as recreational services, community information services, career information services, information alert services, services to prisoners, mobile library services and adult literacy education programs are not carried out. The result also revealed that factors such as poor funding by government, insufficient staff strength, lack of interpersonal skills and untrained staff hinder adequate job performance of personnel. In the final analysis, the result from the study amongst others shows that there is no significant difference between the six states on the types of job performed in the different state public libraries in South-South Nigeria. Meanwhile, there is a significant difference between the extent of job performance of librarians and paraprofessional librarians in public libraries in South-South Nigeria.Originality/valueTo the best of the researchers' knowledge, this research is the first to ascertain library services and job performance of personnel in all public libraries in South-South Nigeria.

Change Management in Libraries: The Case of the University of Ghana Library System (UGLS)

In 2018, the University of Ghana Library System (UGLS) experienced an unprecedented rotation of staff within its main library and satellite libraries. The changes were long overdue as the regular rotation of staff by the Human Resource and Organisational Development Directorate (HRODD) somehow, never affected library personnel. Fifty (50) Junior and senior library staff who had been in one position for more than a decade were rotated within the UGLS. This paper reflects on how the change was achieved, the pre- and post- interviews of staff involved, and lessons learned one year later. Findings emphasize the value of communication, the structured process and transparency to make the change easier and implementation smoother. The paper concludes that regular rotation of staff and the management of such change are significant for the development of the UGLS and for the university as a whole. Recommendations for libraries in Ghana and in Africa embarking on similar staff rotation are captured in the paper.

Book Review: The Complete Guide to Institutional Repositories

This edited volume by Stephen Craig Finlay on institutional repositories (IRs) involves mostly-United States-based academic library author contributors. These contributions share different project perspectives from scholarly communication and institutional repository librarians, but also share project perspectives from library personnel in the areas of reference, assessment, and special collections. The book is divided into many chapters on planning and implementation of an IR, followed by several case studies and experiences from various libraries and institutions. Most chapters are followed with an extensive list of references and notes for further reading.

Measuring Emotional Intelligence and the Productivity in a changing Information landscape: University of Guyana Library (Turkeyen Campus)

The way in which information is disseminated within libraries has changed rapidly over the years. With technology playing a pivotal role in this change, an individual’s use of emotional intelligence within the workforce can boost the organization’s performance. As such, to promote increased productivity at the University of Guyana library, the aim of this research is to increase employees’ awareness of the use of emotional intelligence. A survey involving thirty-five (35) respondents were utilized to derive the researchers’ major findings. Questions from the survey were formulated with the help of the four pillars of emotional intelligence explored by Daniel Goleman. The four pillars of emotional intelligence are self-awareness; self-management; social awareness; and relationship management. The major findings from our research validates the researchers’ title and reflects that the level of Emotional Intelligence of library personnel was very high which resulted in a high productivity rate among the library personnel.

Professional standard «Specialist in library and information activities»: structure, possible application

The issues of elaborating the professional standard «Specialist in library and information activities » as a normative and technological document regulating the processes of development and use of the personnel potential of the industry are considered. The article reveals the relevance of the document in the context of modern tasks facing the library and information sphere. Conceptual and methodological approaches to the development of the standard and the definition of its functional boundaries are analyzed.The features of the development of a line of professional standards for library and information activities based on the differentiated approach are considered. The expediency of the integrated approach as a more rational one in the current conditions of professional standardization of library and information activities is substantiated.The functional and logical structure of the professional standard and its correlation with the functional structure of the industry is presented.The semantic series underlying the document decomposition is given. The list of generalized labor functions is given with the rationale for the definition as the title – «Library and information services for users». The author also substantiates separation of library and information services for children, library and information services for persons with disabilities, formation and promotion of local history library and information resources as independent labor functions.The importance of representing labor actions and skills in the field of libraries information and analytical activities, in particular, checking for borrowings, conducting bibliometric analysis and monitoring, and working with open access resources, is emphasized. The significance of combining information technology and humanitarian components in the list of necessary knowledge for the modern librarian is pointed out. The names of new positions of library specialists, requirements for their education, training and work experience are given. In the conclusion, the role of the professional standard as the basis for the certification of library personnel, the development of their professional competencies and the level of qualifications is determined. It is substantiated that the professional standard is the tool for the rational use of library personnel, the improvement of all links in the system of continuous library and information education and the implementation of the state library personnel policy.

CHALLENGES AND OPPORTUNITIES OF ONLINE LIBRARY SERVICES IN THE NEW NORMAL: THE WESTERN MINDANAO STATE UNIVERSITY EXPERIENCE

As higher education institutions strictly follow health protocols due to the COVID-19 pandemic, moving of classes including the closing of libraries is a way of helping the government to mitigate the spread of Coronavirus. To that effect, libraries have also responded to the challenging needs in the educational system. In the Western Mindanao State University library where online services are offered, where the purpose of this study attempted to look into the challenges and opportunities faced by its stakeholders and the extent of satisfaction. The quantitative-qualitative research design employing a descriptive survey method was used. In the selection of respondents, systematic random sampling was also employed, and the five (5) point Likert-type questionnaire checklist was utilized. While a purposive sampling was also employed to library personnel. A total of 384 respondents coming from the students, faculty administrative personnel/staff, and library personnel were utilized. Based on the findings, OLC or the Online Library Cart facilitated by a social media platform was a big help to educators and learners in the academic community. The challenges and opportunities have also brought in the delivery of online services’ operation. The low internet connectivity and lack of personnel competency in the online delivery, among others were considered as challenges. In attaining quality library service, increase in the acquisition of e-resources, upgrading of personnel’s skills as well as strengthening the culture of partnership and collaboration are major factors to create an avenue to improve library services, the online delivery, in particular. The overall mean of 4.74 revealed a high level of satisfaction result from the three groups of respondents, implying that WMSU library online services are very much effective and functioning excellently. It is, therefore, concluded that online services offered by the WMSU Library should be sustained not only to respond to the COVID-19 pandemic but also to support the challenging needs of blended learning education in Western Mindanao.

Understanding Artificial Intelligence in Research Libraries – Extensive Literature Review

Artificial intelligence (AI) now forms a part of various activities in the academic world. AI will also affect how research libraries perform and carry out their services and how the various kinds of data they hold in their repositories will be used in the future. For the moment, the landscape is complex and unclear, and library personnel and leaders are uncertain about where they should lay the path ahead. This extensive literature review provides an overview of how research libraries understand, react to, and work with AI. This paper examines the roles conceived for libraries and librarians, their users, and AI. Finally, design thinking is presented as an approach to solving emerging issues with AI and opening up opportunities for this technology at a more strategic level.

Staff Training and Career Development among Library Staff in Federal Universities in Southwest, Nigeria

Library personnel development determines service provision, achievement of institutional goals, productivity/development of users and career development of library staff. The study examined the challenges of career development among library personnel in federal universities in Southwest, Nigeria. Four out of the seven federal universities in Southwest, Nigeria were selected. A structured questionnaire was employed for data collection. Total enumeration technique was employed to gather data from 163 library personnel (80 librarians and 49 paraprofessionals) and 129 (79.6%) copies of the questionnaire were found useful for the study. The study indicated that majority of the library personnel in all the universities perceived that library management was highly committed to capacity building, however, at least 50% of the respondents in each of the universities were of the opinion that the capacity building programmes were inadequate. Furthermore, majority of the library personnel in all the universities reiterated that the most important benefit of capacity building was improvement in service delivery. The three major reasons for attendance of capacity building programmes were to get trained in the latest technologies; enhance library service delivery and because they had never attended before. The programme most attended were workshops/seminars 30 (85.7%) and conferences 30 (85.7%); their greatest challenge was irregular sponsorship from their university. It was recommended that library management should put in place more capacity building programmes to enhance effective service delivery and provide funds for the trainings.

TRANSFORMATIONAL LEADERSHIP IN LIBRARIES: A PANACEA FOR INCREASING THE PRODUCTIVITY OF LIBRARY PERSONNEL

This paper argues that this era of globalization facilitated by rapid and sporadic growth in all aspects of human life which may make an organisation personnel lose interest in their work requires a leadership style that considers influencing, motivating, driving, and motivating organization's personnel to be responding to emerging challenges. Its main objective is to show how transformational leadership can be used to increase leadership effectiveness in libraries. It notes that the four qualities of transformational leadership – idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration – are instruments that if efficiently and technically utilized would aid in empowering, inspiring, motivating and exploiting the skills of library personnel in achieving a library mission, visions, and objectives. It recommends that the use of a transformational leadership style in library will make the library personnel productive because since it is concerned with intellectual stimulation and inspirational motivation, it drives library personnel to be committed to solving problems and responding to challenges that may arise while working on achieving library goals.

LIS Newsletters in India: An Analysis

Newsletters are a vital source of current news, events and the latest happenings in a given field. Even in the library field, LIS professionals relied on newsletters to keep up with the latest developments in their area. For years, LIS professionals have been using print and online newsletters to promote and market their library, activities, services, and products. The objective of a newsletter, whether internal or external, is to inform and keep in touch with users/clientele/patrons/members. It contains the latest news, updates, important information, highlights and curated insights that assist in branding and marketing the institution, library, its products and services, and library personnel. It is a cost-effective promotional tool for building trust and motivating members to take actions such as attending a conference or seminar, purchasing a product, etc. This article aims to explore how Indian library networks are successfully adopting and leveraging newsletters to provide timely and reliable trustworthy news before various social tools and technological tools have been introduced and how LIS professionals are utilizing them to update themselves. Newsletters from INFLIBNET, DELNET, and ADINET are studied and evaluated on various parameters, and the findings have been presented in this article.

An analysis of the relationship between organisational culture and turnover intentions of library personnel in private university libraries in south-south, Nigeria

An analysis of the relationship between organisational culture and turnover intentions of library personnel in private university libraries in south-south, Nigeria

ACRL candidates for 2022: A look at who’s running

Beth McNeil is dean of Libraries and School of Information Studies, Esther Ellis Norton Professor of Library Science at Purdue University, a position she has held since 2019. Prior to this, McNeil served as dean of Library Services at Iowa State University (2015-19), associate dean of academic affairs/scholarly communication at Purdue Libraries (2007-15), and associate dean at the University of Nebraska-Lincoln (UNL) (2004-07). José Aguiñaga s librarian/branch coordinator at Glendale Community College, North Campus, a position he has held from 2008 to 2017 and 2018-present. Additionally, Aguiñaga served as lecturer with the School of Information at San José State University (2020-present), dean of library and instructional support at Rio Hondo College (2017-18), librarian at California State University-Long Beach (2001-05), social sciences librarian at Arizona State University-West (1999-2001), electronic resources librarian at the University of San Diego (1997-99), and social sciences librarian and library personnel coordinator at the University of Houston (1994-97).

Software based automation tools for library management

Automating the processes of acquisition, cataloguing, and circulation is a major benefit of library automation software. They are able to better service their customers because of it. It is also much simpler to discover books and keep track of the stockpile arrangement when a library management software solution is used in schools or colleges or institutions. The library's book collection will benefit from this, as librarians will be able to remove obsolete titles and replace them with newer editions, ensuring the long-term viability of the collection. In order to keep track of its assets and members, libraries depend on library management systems (LMS). A library's inventory, loans, and memberships are all managed via library management systems. These systems may occasionally be used to handle many physical locations’ worth of materials. This sort of software may be utilised by libraries in both public and private educational institutions. Management systems in libraries are used by both library users and library personnel to keep track of materials acquired, catalogued, and kept in stock.

Интеграция деятельности библиотеки, вуза и профессиональных общественных организаций по подготовке библиотечных специалистов

It is proposed to integrate the activities of libraries, universities and public organizations, including the training of library specialists, as a mechanism for library advocacy on the example of the Tambov region. Qualification characteristics, requirements for library specialists training through the “binding” of hard skills and soft skills, ways of educational process redesign and academic disciplines are determined. Examples of integration of university, library and public organization are given. The ways of library personnel training system improvement, including obtaining an additional qualification “Information / Digital Curator” and developing social partnership, are proposed. The proposed mechanism contributes to library advocacy to protect the interests of libraries and increase library profession prestige.

Community Partnership Program (PKM) Procurement and Management Efforts of Vocational School Libraries August 17, 1945 According to the National Library Standards Agency (BSNP) of the Republic of Indonesia

Partners in the implementation of this community partnership program are SMK 17 Agustus 1945 which is located on Jalan Nginden Semolo no.44 Surabaya. The facilities owned are IT-based, it's just that the obstacles faced by schools in supporting the teaching and learning process, especially the facilities and convenience of libraries, have not met the national library standards. Based on the input of teachers and library staff as well as direct observations made by the service team, there are several problems, namely: 1) There is no arrangement of library material collections according to their field of knowledge; 2) There is no book cataloging in accordance with the field; 3) Inventory of library materials has not been managed properly and correctly, by providing a book slip for each book; 4) There is no circulation service yet, because officers are burdened with routine public relations activities and lack of library personnel; 5) There is no guidebook in managing library materials, officers have not used standard guidelines. There are two stages in implementing the solution that must be completed with partners, namely: 1) the planning stage which includes: coordination with library staff, teachers, and school principals as initial input, direct observation to obtain evidence related to initial input; 2) Implementation phase which includes: Arrangement and classification of library collections, cataloging library collections, inventory, making library circulation services, making manuals. The results of the community service activities concluded that there were significant differences before and after the procurement and management of the library. This is evident from the results of activities in the form of classification, the arrangement of library collections has been well realized, the room layout is neatly arranged, cataloging library collections, numbering and installation of slips have been installed properly, making library circulation services, and making library management manuals. manual has been realized. From a series of community service activities, it has a success rate of 100%. This is shown from all activities that have been completely completed and the results can be enjoyed by students, teachers and visitors to the SMK 17 August 1945 Library and no less important for the sake of school accreditation.