Jordanian Industrial Research Articles

E-HRM practices and sustainable competitive advantage from HR practitioner’s perspective: A mediated moderation analysi

This paper seeks to investigate the impact of Electronic Human Resource Management (e-HRM) practices on attaining Sustainable Competitive Advantage (SCA) in the context of the Jordanian Industrial Sector (JIS) and identify the mediating role of e-HRM Perceived Usefulness (PU) and e-HRM Perceived Ease of Use (PEOU). Furthermore, it investigates the moderating role of User Satisfaction and e-HRM Continuance Usage Intention. To achieve the paper objectives, a Mediated-Moderation Model was designed. The researchers distributed (750) questionnaires, (615) questionnaires were returned and validated for analysis in HRM and development divisions and based on a Census method with the response rate was about (82%). The ‘Structural Equation Modeling’ (SEM) methodology was used, and for analysis, SPSS and Amos were applied. The results indicated that e-HRM practices had significant influence on SCA. The paper also demonstrated that there was a significant mediate effect of TAM constructs on the relationship between e-HRM practices and SCA. Finally, the findings indicated that the user satisfaction and e-HRM continuance usage intention did not moderate the relationship between e-HRM-PEOU and PU and SCA path.

BUSINESS SUSTAINABILITY PRACTICE AND OPERATIONAL MANAGEMENT INHOTEL INDUSTRY IN AQABA SPECIAL AUTHORITY ECONOMIC ZONE AUTHORITY (ASEZA)

The objectives of this paper are to explore the understanding of tourism through business sustainability through the management of the environmental and operating practices of five-star hotels in Aqaba Jordan. Data would be obtained from a variety of outlets, including paper analyses, impressions, and questionnaires. Semi-structured interviews are typically used to retrieve and supply details. The primary purpose of such interviews is to collect contextual knowledge from the sampled community. It also seeks to include useful knowledge on specific problems and to gain a range of perspectives on specific issues. It is planned to pilot the paper and pencil surveys and the test details to be gathered by field visits and semi-structured interviews. The findings reveal that hotels in Aqaba have used reuse or recycle glass or plastics. In order to encourage sustainable practices in the hotel industry in Jordan, we need to build distinction and competitive advantages by cost savings. The sustained success of economic operations is of utmost importance to companies, whether in the production or service sectors. This emphasis on sustainability is especially relevant to the growth of tourism and hospitality destinations. Established and Emerging economies have embraced environmental and organizational sustainability as a core.

Building Information Modelling Technology in Mitigating Cost Overruns and change orders in Construction Projects

Variation order (VO) is one of the main issues faced by the construction industry in Jordan. Many researchers had investigated on the causes of VO and proposed procedures to minimize and control this issue; however, the VO is affecting the construction industry badly even at moment. Building Information Modeling (BIM) is a powerful management system that can make a significant difference in the project costs. However, BIM has not been examined as a tool to minimize the VO in Jordan. The main target of this study is to utilize BIM applications in reducing the effect of VO on the governmental projects in Jordan. In order to achieve this target, the researcher has designed a questionnaire to gather data related to VO causes and the BIM capability to solve this problem. The data collected from the questionnaires were analyzed statistically. The result from the analysis found that the consultant initiated the highest VO of 50% followed by the clients and the contractors of 20% and 10% unforeseen variation respectively. Moreover, it is found that BIM Design Applications, Facility Operations Simulation, Exploration Design Scenarios, BIM Design Detection and BIM Quantity Take-off and Cost Estimation were significantly capable of minimizing VO. The results show positive relationship with the application of BIM in minimizing VO in the construction industry in Jordan. © 2018. JASET, International Scholars and Researchers Association

Civil Protection for Industrial Designs and Models in Jordanian Legislation

This study focused on examining the issue of civil Protection for industrial designs and models according to the analysis of the texts of the Jordanian Industrial Designs Law No. 14 of 2002 and the Jordanian Industrial Designs and Models Regulation No. 52 of 2002, and we based this study on the Jordanian Unlawful Competition and Trade Secrets Law No. 15 of 2000, and we touched on some texts from the Jordanian Civil Law No. 43 of 1976 and its amendments. This study dealt with the civil protection of industrial designs and models in accordance with Jordanian legislation, where the Jordanian legislator enacted a law on industrial designs and models, but did not explicitly provide for their civil protection when exposed to them in any form of abuse, but the defendant can claim his rights through a competition lawsuit. Illegal when assaulting either of them.

Knowledge Management Functions Applied in Jordanian Industrial Companies: Study the Impact of Regulatory Overload

This research aims to study the impact of electronic information overload on knowledge management functions in Jordanian industrial companies. The research population included all Jordanian industrial companies listed on the Amman Stock Exchange. A simple random sample of 30% of the research population of 1242 seniors and middle managers in the research population was done to 373 individuals. 206 questionnaires are successfully retrieved to be analyzed. Descriptive and heuristic statistical methods such as simple and multiple regression analysis were applied using SPSS.16 program. The obtained result indicated that there is a statistically significant impact of the electronic information overload (organizational overload) on the knowledge management functions (acquisition, generation, transmission, sharing, and application of knowledge) in Jordanian industrial companies. In the scope of the results, this work made a number of recommendations, including: Adopting an organizational aspect that suits the nature of the tasks that the industrial companies operate in Jordan, in addition to providing technical capabilities to reduce the electronic information overload faced by the industrial companies in Jordan while practicing their tasks.

Developing an AHP Risk Assessment Model for PPP Projects in Jordan

For the Jordanian government, meeting the growing demand for goods and services on its own is very difficult, leading to the increased dependence on other sectors of society. This research is aimed at understanding the critical success factors of local public-private partnership projects, identifying the most vital risk factors affecting projects, and establishing a quantitative model for risk assessment. The model can assist public-private partnership contributors by transforming the basic risk assessment principles into a more facilitated and systematic arithmetical based approach. The results showed that the risk factors with the highest ranks (respectively) are transfer phase, organizational risks, financing phase, project management risks, and feasibility study phase. The research is ultimately aimed at developing a framework for the risk evaluation of public-private partnerships within the construction industry in Jordan.

A Multimodal Analysis of Cartoon in Jordan

A cartoon is a kind of two-dimensional painting which can also be animated. The definition has changed in recent years, and these days the utilisation of cartoons is referred to as ordinarily non-realistic or could be the semi-realistic artistic style of drawing or painting, a picture or an arrangement of images expected for parody or humour, or could be a movie that depends on a succession of paintings for its liveliness. Any artist who makes cartoons is called a cartoonist. In Jordan, cartoons are regarded as political commentary; they are seen as an expression of some political points that should be noted, but many of the cartoons are not linked to the Jordanian cultural discourse and are not analysed due to the lack of previous studies which have been done in the Middle East. Also, there is a need to highlight the importance of the interaction of semantic and linguistic elements in Jordanian media to determine the more common and suitable pattern. Therefore, this study aims to be an essential reference for Jordanian cartoonists and researchers to develop the cartoon industry in Jordan and increase its influence and influence in society, as it is in developed societies. Through a review of previous studies on the analysis of social discourse and presented studies on the analysis of multimedia in cardboard in developed countries, the evaluation of the importance played by cartoons in various areas will explain the gap in previous studies in the Middle East and particularly in Jordan. The potential future study, the data analysis through modality, could be a possible topic for future research to explore interpersonal meaning created between authors and viewers and the effect of social media on the multimodal analysis of cartoons in Jordan.

Et-moone and marketing relationship governance: The effect of digital transformation and ICT during the COVID-19 pandemic

This study aims to examine the drivers and impact of et-moone on relational governance within B2B relationships in the Arab Asian region. Building on commitment and trust theory, this study proposes how et-moone could be driven by IT-enabled interactions during the COVID-19 pandemic. Data were collected using an online questionnaire survey from the food, pharmaceutical, detergent and sterilizer industries in Jordan and Saudi Arabia. A two-stage structural equation modelling approach was used to test the model. The results largely support the significant impact of et-moone predictors. A strong and significant relationship was also found between et-moone and relational governance. This study expands the theoretical horizon of et-moone by considering a new driver (i.e., IT-enabled interactions) and its consequences in terms of relational governance. The outcomes of the current study also make contributions for both practitioners and researchers who are interested in socio-cultural values (i.e., et-moone) in Arabic countries. An in-depth discussion on the above is presented in the subsections on theoretical and practical implications.

Business intelligence and firm performance: a moderated-mediated model

ABSTRACT This study examines the mediating role of decision-making speed on the causal chain linking business intelligence and firm performance, as well as the contextual role of people-BI tools fit on the causal link between business intelligence and decision-making speed. To achieve this goal, we examine the proposed moderated-mediated model using a random sample of 236 valid responses in various Jordanian industries. These data were analyzed using a partial least squares structural equation modeling technique. According to the findings, business intelligence facilitates and enhances greater decision-making speed; decision-making speed fosters higher firm performance; and decision-making speed mediates the causal relationship between business intelligence and firm performance. Finally, people-BI tools fit attenuated the causal relationship between business intelligence and decision-making speed, in that the relationship became weaker when people-BI tools fit is higher. Results are discussed in terms of the relevant literature and practical implications for managers in the industry.

Integration between knowledge management and business process management and its impact on the decision making process in the construction sector: a case study of Jordan

PurposeThe purpose of this paper is to investigate and explain how organizations in the construction sector can enhance their decision-making process (DMP) by practising knowledge management (KM) and business process management (BPM) activities. A conceptual framework is developed that recognises the elements that impact DMP in terms of KM and BPM. The development of this framework goes beyond current empirical work on KM in addition to BPM as it investigates a wider variety of variables that impact DMP.Design/methodology/approachA case study is undertaken in the context of the construction industry in Jordan. A theoretical framework is developed and assessment of the proposed framework was undertaken through a questionnaire survey of decision-makers in the construction sector and expert interviews.FindingsThe outcomes of this research provide several contributions to aid decision-makers in construction organizations. Growth in the usage of KM and BPM, in addition to the integration between them, can provide employees with task-related knowledge in the organization’s operative business processes, improve process performance, promote core competence and maximise and optimise business performance.Originality/valueThrough the production of a framework, this study provides a tool to enable improved decision-making. The framework generates a strong operational as well as theoretical approach to the organizational utilization of knowledge and business processes.

Supply chain integration and export performance: the mediating role of supply chain performance

PurposeThe purpose of this study is to examine the effect of supply chain integration (SCI) in terms of supplier, customer and internal integration on supply chain performance (SCP) and export performance (EXP). The effect of SCP on EXP is also explored. This study further seeks to examine the mediating effect of SCP on the relationship between the types of SCI and EXP.Design/methodology/approachThe population of this study consists of manufacturing companies in different industries in Jordan. Data were gathered using self-administered questionnaires; managers from 271 companies responded to the survey. The study constructs were assessed for validity and reliability, and it was ensured that acceptable levels of these tests were obtained. Structural equation modeling (SEM) was used to test the study hypotheses.FindingsThe findings showed that supplier and customer integration were not drivers of EXP, but internal integration positively impacted EXP. In addition, internal and customer integration positively affected SCP, while supplier integration did not. Also, SCP positively impacted EXP. Furthermore, customer integration and internal integration indirectly impacted EXP through SCP.Practical implicationsManufacturers should establish both intra- and inter-organizational collaborations to improve their performance. Specifically, managers in developing countries need to pay substantial attention to internal integration, as it is the key antecedent of both SCP and EXP. Furthermore, managers must be aware of the essential role of customer integration in improving SCP and subsequently EXP. Therefore, they should make long-term plans to integrate and incorporate key customers. In addition, managers are advised to reconsider their current relationships with suppliers. By failing to take advantage of the valuable expected contribution of supplier integration, manufacturers may lose export opportunities to international competitors.Originality/valueThe present study addresses an evident gap in the available literature regarding the effect of SCI on EXP. It tests a comprehensive model underlining the role of SCP on the relationship between SCI types and EXP. This study is also valuable because it was conducted in a developing country. Generally, manufacturing companies in developing countries face more SC-related difficulties than those in developed countries; these challenges can limit the export abilities of manufacturers in developing countries. The study offers important implications for the managers of manufacturing companies to improve their SCP and, subsequently enhance their EXP.

Workplace Incivility and Employees’ Psychological Well-being: The Moderating Role of Religiosity

Based on the job demands-resources (JD-R) theory, this study contextually examines the relationship between workplace incivility and employees’ psychological well-being, and the moderating effect of religiosity on this relationship. Drawing on a sample of 199 employees from different industries in Jordan, such as hospitality, banks, healthcare and education, the findings suggest that workplace incivility negatively affects employees’ well-being, and religiosity buffers this adverse effect. Our study brings to fore the concept of religiosity, an important yet neglected personal resource, and therefore expands the evidence on personal resources in the workplace. The findings extend the notion of JD-R theory through capturing the linkages between workplace incivility, religiosity, and psychology.

The Extent of Applying the Target Costing Method in the Jordanian Industry Sector

The Extent of Applying the Target Costing Method in the Jordanian Industry Sector

Drivers of E-Loyalty in E-Recruitment

This paper investigates drivers of e-loyalty in the B2B e-recruitment industry in Jordan, exploring the relationship between e-service quality, e-satisfaction, and e-trust, and the effect of e-satisfaction and e-trust on e-loyalty. An online survey was administered to 400 active business customers listed in an e-recruitment firm in Jordan, of which 139 forms were used. Confirmatory factor analysis was used to assess the research constructs' validity. Structural path analysis was used to test the hypothesized relationships of the proposed research model. The findings show that e-service quality has a positive significant effect on e-satisfaction and e-trust. E-service quality exerted a stronger effect on e-satisfaction than on e-trust. E-satisfaction has a positive significant effect on e-trust and e-loyalty, respectively. Finally, 74% of the variation in e-loyalty was caused by e-trust and e-satisfaction path. Managers in the B2B environments should develop customized marketing campaigns that enhance e-trust in their websites, leading to improved customer loyalty.

The influence of e-conferences and e-meetings on increasing communication skills among leaders in Jordanian mining and manufacturing industries

This study aims to examine the influence of e-communication (e-meetings and e-conferences) on the communication skills of managers and leaders (decision making, problem solving, consistency, productivity and better work flow). Quantitative approach was employed to achieve the aim; 150 managers and leaders responded to a self-administered questionnaire, which was tackled later using SPSS.The results of the study confirmed an undeniable influence of e-communications on communication skills of managers and leaders within Jordanian mining and manufacturing industries; the most influenced variable was decision-making process associated with the real-time data that e-communication means can provide to decision makers (data, information, figures and numbers), which facilitated a faster ability to take decisions and avoid risks among organizations. The study also demonstrated that electronic meetings and conferences are based on transmitting voice over internet protocol (VoIP), which allows voice to be transmitted over the Internet, which is key to facilitating real-time electronic meetings. The study recommended adopting more electronic means of communication as an approach to avoid loss of time and efforts in face-to-face communication.

The Mediating Effect of Teams Cohesion in the Relationship between Internal Recruitment and Teams Effectiveness at Jordanians Industrial Shareholding Companies

It was proved by research that teamwork in manufacturing organizations increases productivity, enhances organizations efficiency and guarantees quality of outputs. In this context, synergy, cooperation, strong relationships and coordination are essential to achieve the expected yield of teamwork. It is difficult to attain the required level of cohesiveness in the short run and among new employees. So that this study aims to find out the impact that internal recruitment has on both teams effectiveness in terms of (team productivity and quality of performance) and also on teams cohesion as a mediator between internal recruitment and teams effectiveness. 
 
 The “Jordanian industrial shareholding companies” formed the population of the study, (43) Companies of these agreed to be part of the study, 260 questionnaires were distributed targeted production managers and supervisors.
 
 The results confirmed the cause and effect relationships between the three variables with the implication that internal recruitment has several benefits not only on teams’ effectiveness and teams’ cohesion, but also on job satisfaction and job commitment. 
 
 Based on the results it is recommended to instill the teamwork spirit and cooperation culture within organizations. Lately this organizational unity became crucial for reducing the negative consequences of the COVID-19 pandemic.

The impact of human resource management practices on employee performance and the mediating role of employee commitment

Employees represent the essential assets of any organization. The best organizations oversee human capital in the most efficient and effective way (Nethmini & Ismail, 2019). Blau (2017) highlighted the relevance between human resources management (HRM) practices and the employees’ success at work through enhanced inspiration and commitment. Hence, employee commitment cannot be overlooked as the degree of employee commitment can decide employee performance (Ahmad, 2014). This paper aims to explore the significance of employee commitment as a mediator in the relationship between HRM practices and employee performance. The target population is employees in the construction industry in Jordan. The respondents were selected utilizing a simple random sampling method. The data was gathered through a self-administered questionnaire and analyzed utilizing structural equation modeling (SEM) in IBM SPSS AMOS 24.0. The researcher obtained an aggregate of 297 usable and completed questionnaires. The study found that: 1) HRM practices have significant effects on employee performance, 2) employee commitment has significant effects on employee performance, 3) HRM practices have significant effects on employee commitment, and more importantly, and 4) employee commitment partially mediates the relationship between HRM practices and employee performance. The implications of the study are also examined

Evaluation of Green Suppliers in Garment Industry in Jordan Using Multi-Criteria Decision Making Methods in Fuzzy Environment

Evaluation of Green Suppliers in Garment Industry in Jordan Using Multi-Criteria Decision Making Methods in Fuzzy Environment

Knowledge management infrastructural capabilities as antecedents of innovation: a structural and mediation analysis

This study develops and empirically tests a KM infrastructural capabilities-based model of innovation, which integrates technological and organisational design capabilities, in addition to the KM process capability of knowledge integration. It does so through investigating the effects of knowledge management technological infrastructural (KMTI) capability, in addition to the 'organic organisational design' (OOD) capability and 'knowledge integration' (KI), on innovation. A survey dataset of 203 questionnaires collected from the pharmaceutical manufacturing industry in Jordan was used. Structural equation modelling as well as mediated regression analyses revealed that KMTI positively and significantly affects each of OOD, KI and innovation. Each of OOD and KI positively and significantly affects innovation. Also, OOD and KI partially mediate the relationship between KMTI and innovation. As such, perspectives on information technology management, organisational design and innovation management have to be combined to understand how organisational innovation can be enhanced by using KM-related technological capabilities.

The effect of accounting information system on corporate governance

In this study, (72) financial managers and managers of the accounting department within the pharmaceutical industry in Jordan during the fiscal year 2019-2020 were exposed to a questionnaire in order to examine the influence of AIS applications on the outcomes of accounting corporate governance. Researcher adopted accounting governance variables from different studies and included Control, Commitment to Accounting Standards, Performance Evaluation and Add Confidence and Credibility to the survey. Results of study indicated an influence of all given variables of accounting governance on the outcomes of corporate governance which is attributed to the quality of accounting information and making sure that all information given are based on the standards of accounting. Some recommendations were presented with the study later on.