Job-related Stress Research Articles

Effects of lifestyle factors on job-related stress and stress responses in police officers in Japan

Abstract Objective The aim of this study was to investigate the relationship between stress responses and lifestyle factors of police officers in Japan. Methods This study used a cross-sectional design. Of indivudals who underwent legally required health screenings in a Prefectural Police, 9633 men and 1086 women completed the Brief Job Stress Questionnaire. Then a multivariate analysis for various lifestyle factors was performed with high stress and six stress responses (low vitality, high irritability, high fatigue, high anxiety, substantial depressive feeling, and high somatic symptoms) as dependent variables. Results Of the potential covariates, short sleep duration consistently related to various stress and stress responses. The odds ratios of short sleep duration were consistently significant for high stress in men and women, for high irritability in men, for high fatigue in women, for high depressive feeling in men and women, and for high somatic symptoms in men and women. As for factors other than sleep duration, age, rank, marital status, overtime work, and rhythm of daily life were significantly associated with high stress and various stress responses. Conclusions The results of this study consistently showed that short sleep duration increases the risk of high stress and stress responses. Overall, more women than men in the police force reported short sleep duration, which may be due to work–family conflicts. Maintaining adequate sleep duration quality would reinforce preventive measures to avoid aggravation of stress status.

Perceived Stress Among Nurses at a Tertiary Care Teaching Hospital in Saudi Arabia During the COVID-19 Pandemic.

The stress level of nurses, especially frontline staff, directly impacts their physical and mental health as well as work efficiency. However, few studies have been conductedto understand the stress level of nurses related to the coronavirus disease 2019 (COVID-19) pandemic. The aim of this study is to assess the level of perceived stress among nurses at a tertiary care teaching hospital (King Abdulaziz University Hospital, Jeddah) in Saudi Arabia during the COVID-19 pandemic. A cross-sectional survey-based descriptive study involved 1044 nurses working at a tertiary care/teaching hospital in Saudi Arabia. The Perceived Stress Scale (PSS) was used to assess nurses' stress levels. The study was conducted in July 2021 by selecting clinical nurses from different nursing units. Considering the current situation of social isolation, an online cross-sectional survey using Google Forms was used. Data analysis was performed using IBMSPSSStatistics for Windows, Version 21 (Released 2012; IBM Corp., Armonk, New York, United States). Out of 1044 nursing professionals, 93 (8.9%) reported experiencing low levels of stress, 915 (87.6%) reported moderate levels of stress, and 36 (3.4%) reported high perceived stress during the COVID-19 pandemic. The study found that gender (p=0.001) and nationality (p=0.016) had significant effects on stress levels. The three major causes of stress identified by the nurses were workload, lack of resources, and fear of contracting COVID-19. Job-related stress continues to be an issue in the nursing workforce. The effects of stress experienced by nurses impact job satisfaction and retention, which, in turn, can affect the quality of patient care. This study highlights that nurses in a tertiary care (COVID care) teaching hospital in our setting often experience stress and anxiety during the pandemic. It is worth noting that this is the first study conducted to understand the level of stress perceived by nursing staff during the COVID-19 pandemic in our current study setting. The findings indicate that a considerable number of nurses experienced moderate levels of stress during COVID-19, which can have implications for patient care. Recognizing and understanding the job-related stressors of nurses can help nurse leaders implement more effective strategies aimed at reducing nurses' stress and subsequently improving patient outcomes.

Professional Conflict in Athletic Training and Nursing Environments: A Commentary on Comparisons and Solutions

The athletic training and nursing professions have similar characteristics regarding workplace environment and challenges with interdependence. Professionals in both fields often face conflict with stakeholders while fulfilling their job responsibilities. Although sources and antecedents of conflict differ somewhat between the professions, the consequences of conflict are nearly identical. Job-related stress, depression and burnout, and interpersonal conflict can take a toll on clinicians’ mental and physical health. Greater efforts must be made to better prepare clinicians to diffuse and resolve conflict. Compared with athletic training, nursing has placed a greater emphasis on developing students’ conflict resolution skills in the professional curriculum. Therefore, athletic training educators and preceptors can learn from nursing education and adopt similar educational experiences for athletic training students. Providing students with tools early on can give them confidence to address conflict promptly and constructively, which may mitigate negative impacts of the conflict on patient care.

BURNOUT AND WORKPLACE CONFLICTS: A FACULTY'S PERSPECTIVE FROM SANTIAGO CITY HIGHER EDUCATION INSTITUTIONS

Background Job burnout happens when a person is unable to satisfy constant job demands, is emotionally exhausted, or feels overwhelmed. Several factors contribute to burnout, including job-related stress, a heavy workload, an uncomfortable work environment, and insufficient organizational support. The study sought to understand educator views on burnout and workplace problems, as well as their relationship to demographic characteristics. Method: The study utilized a descriptive cross-sectional quantitative research design to determine the perspective of 183 full-time faculty on burnout and workplace conflicts at Higher Education Institutions of Santiago City. Findings: The study found out that faculty somewhat disagrees with the perceptions on burnout and workplace conflicts in terms of burnout syndrome, workplace conflicts, and burnout due to conflicts. Furthermore, results revealed that there is a significant relationship between the three categories and sex Recommendation: The study encouraged increasing pleasant connections between faculty and clients and students, as well as encouraging collaboration and teamwork when assigning duties. Also, appropriately manage the workload, prioritize duties, and recognize and appreciate the achievements of educators. KEYWORDS: Burnout, Employees, Perspective, Workplace Conflicts

Lessons learned from efforts to prevent behavioral health problems and promote mental wellbeing in the US military

The global economic burden of mental health disorders is substantial and continues to increase. To reverse this devastating trend, solutions are needed to not only treat but to prevent the emergence of mental health conditions negatively affecting an individual's health and their social and occupational functioning. Given that military personnel and their families experience a number of factors that may serve to elevate risk for mental health problems (e.g., separation from sources of social support, job-related stress and trauma exposure, combat), the US military has instituted a number of programs to prevent mental and behavioral disorders, which may provide benefit to civilian contexts. The present paper overviews military programs that seek to build individual resilience, utilize social support and peer support programs for preventing mental health problems, and emphasize the role of early identification and treatment for preventing worsening or continued distress. We propose these programs can be adapted for and implemented into civilian settings for mental health prevention. Parallels are drawn between military and civilian settings, with proposed recommendations and considerations for adaptation discussed. Civilian communities may benefit from the lessons learned from implementation in military settings to inform their own prevention strategies.

Using Concepts of Photovoice to Engage in Discussions Related to Burnout and Wellbeing.

The purpose of this study was to identify essential skills and abilities for mitigating job-related stressors and preventing burnout while also establishing connections between students and community health workers to provide students with a deeper comprehension of the challenges inherent to their future professions. Ten community health workers were interviewed and asked to present photographs that explored sources of burnout and promotions of well-being. The photographs along with quotes were displayed in a gallery style exhibit for students to view and talk with the community health workers and complete a survey. Using thematic analysis, the interviews resulted in four common factors that contribute to burnout: (1) workload demands, (2) unrealistic exceptions, (3) amount of time dedicated to care, and (4) lack of work-life balance. The themes that emerged from student responses were (1) learning self-care practices, (2) gaining insight into the need for self-care, (3) a sense of connection, and (4) exposure to different healthcare careers. This study demonstrates the importance of connecting students with community health workers. It increases understanding of the demands of their future professions as well as resources and engagement opportunities available to them as a part of their respective professional community.

Cortisol Reactivity to Acute Psychosocial Stress in Physician Burnout.

Physician burnout, characterized by chronic job-related stress leading to emotional exhaustion, depersonalization, and reduced personal accomplishment. This cross-sectional study investigates cortisol reactivity in male physicians with burnout compared to healthy controls during an acute psychosocial stress test. Sixty male physicians (30 burnout, 30 healthy controls) participated between September 2019 and December 2021 to investigate the impact of burnout on cardiovascular health. Salivary cortisol levels were measured before and after a Trier Social Stress Test (TSST). Burnout was assessed with the Maslach Burnout Inventory-Human Services Survey (MBI-HSS). Covariates included age, BMI, and physical activity. Data were analyzed using repeated measures analysis and area under the curve analysis. Male physicians with burnout exhibited significantly greater cortisol reactivity during the TSST, notably post-stress to 15 min post-stress. Emotional exhaustion correlated with reduced cortisol increase from pre-stress and smaller post-stress to 15- and 45-min declines. Findings suggest heightened cortisol reactivity in male physicians with burnout, possibly reflecting initial chronic stress stages. This study highlights the necessity for long-term research on cortisol's influence on cardiovascular health and stress responses across diverse groups. The findings contribute to comprehending physiological responses in burnout-afflicted physicians, emphasizing cortisol reactivity's pivotal role in stress-related research and its potential health implications, particularly within the burnout context.

전문상담교사의 직무스트레스에 대한 현상학적 연구

Objectives The aim of this study is to investigate the job-related stress experienced by school counselors and identify the factors contributing to this stress within educational settings.
 Methods To achieve this goal, in-depth interviews were conducted either in person or over the phone with school counselors having a minimum of five years of experience. The experiential data obtained from 20 participants were analyzed using the Giorgi's phenomenological method by employing procedures such as ‘recognizing the entire content,’ ‘splitting semantic units,’ ‘converting into academic terms,’ and ‘integrating into structures.’
 Results After analyzing and reviewing the interviews with expert council, eighty eight meaningful statements were identified and categorized. These statements were further classified into nine categories with twenty one sub-categories. The nine categories included ‘excessive workload’, ‘role ambiguity’, ‘unfair treatment’, ‘challenges in the working environment’, ‘the burden of crisis counseling’, ‘dealing with difficult clients’, ‘bias against school counseling’, ‘lack of counseling competency’, and ‘psychological exhaustion’. These nine categories could be con-solidated into three broader themes: work-related job stress, counseling-related job stress, and personal job stress specific to school counselors.
 Conclusions Based on the findings of this study, we gained better understanding of the job stress faced by school counselors, which can be used as essential information for the development of training programs and inter-ventions aimed at preventing stress and equipping school counselors with effective coping strategies.

Survey Design Moderates Negativity Bias but not Positivity Bias in Self-Reported Job Stress

Abstract: Self-report measures are both frequently used and criticized in studies of job-related stress. The question remains whether affective dispositions lead to biased assessments. In this study, we examine the extent to which survey characteristics are susceptible to bias by the characteristics of the person making the assessment. Participants ( N = 1,509) in an online split ballot experiment were randomly assigned to report their job stressors using a 2 (task vs. person-related items) × 2 (frequency vs. agreement response format) factorial design. Participants high in neuroticism or negative affectivity, but not positive affectivity, reported more job stressors when responding to person-related items compared to task-related items. Individuals high in neuroticism reported more job stressors when assessed with agreement compared to frequency response format. However, the response format did not alter the relationship between self-reported job stressors and positive or negative affectivity. Findings indicate how survey design can reinforce affectivity bias in the assessments of job stressors. If an assessment is intended to evaluate objective circumstances rather than subjective experiences at work (e.g., the presence of general risk factors within psychosocial risk assessment), it is recommended to employ condition-related questionnaires with task-related item wordings and frequency response formats.

Psychosocial characteristics of workers with irritable bowel syndrome and its relationship with abdominal symptoms and work productivity.

This study aimed to validate the psychosocial characteristics and work-related challenges faced by workers exhibiting symptoms of irritable bowel syndrome (IBS) and to clarify the factors that exacerbate abdominal symptoms or hinder work productivity by focusing on IBS-related cognitive-behavioral factors and job-related stressors. An online survey was conducted from October 5 to October 20, 2023, among workers in Japan aged 20-49years with more than 30hours of work per week, excluding managers and the self-employed. The data were obtained from 1062 participants (including 551 women and 329 individuals with IBS). The levels of depression in the IBS group were significantly higher than those in the Non-IBS group (P < .05). Cognitive-behavioral variables associated with abdominal symptoms were positively correlated with work productivity (r = 0.367-0.483, P < .001). Hierarchical multiple regression analysis with IBS symptoms and work productivity as dependent variables revealed a significant effect of the interaction between maladaptive cognition related to abdominal symptoms and job control on IBS symptoms (β = -.164, P = .002). The association between maladaptive cognition and IBS symptoms was more pronounced when job control was lower. Additionally, IBS symptoms (β = .130-.214, P < .05), maladaptive cognition (β = .196-.233, P < .01), and job overload (β = .106-.108, P < .05) significantly influenced work productivity. Maladaptive cognition regarding abdominal symptoms may lead to more severe abdominal symptoms in situations with a low sense of work control. Beyond cognitive-behavioral interventions for IBS, enhancing the sense of control over work environments is expected to contribute to alleviating abdominal symptoms and, consequently, enhancing work productivity.

Job stress among nurses in Ethiopia: A systematic review and meta-analysis

BackgroundAlthough job stress appears in all professions, jobs related to humans are associated with high levels of stress. Nurses are the most frequent medical staff who spend the largest amount of time with patients, cover all areas of the healthcare network, and experience serious job stress. To date, there have been no studies and protocols that estimated the pooled national prevalence of job stress among nurses in Ethiopia. Therefore, the primary purpose of this systematic review and meta-analysis is to determine the pooled national prevalence of job- related stress among Ethiopian nurses. MethodsDifferent database searching engines including PubMed, Scopus, Google Scholar, Africa journal Online, World Health Organization Afro library, and Cochrane review were systematically searched by using keywords such as “job-stress, occupational stress, work-related stress, job-related stress” and their combinations. Eight articles were finally selected with both published and unpublished observational studies that report the prevalence of job stress among nurses. The Preferred Reporting Items for Systematic Review and Meta-Analysis guideline was followed and, it is registered in the Prospero database (ID = CRD42020185450). Heterogeneity across the included studies was evaluated by the inconsistency index (I2). The random-effect model was fitted to estimate the pooled prevalence of job stress among Ethiopian nurses. All statistical analysis was done using R version 3.5.3 and R Studio version 1.2.5033 software for windows. ResultsThe pooled national prevalence of job stress among Ethiopian nurses was 49.6 % (95 % CI: 40.9, 58.3 %). This indicates that one out of two Ethiopian nurses had job stress. Based on subgroup analysis the prevalence of job stress among Amhara’s and Oromia’s region nurses was 44.9 % and 51.2 % respectively. ConclusionThe prevalence of job stress among Ethiopian nurses was high. Thus, our finding suggests that half of the Ethiopian nurses had job-related stress; therefore, managers, federal minister of health, and health policymakers should take effective measures and develop programs to reduce the prevalence of job stress among nurses.

Stress factors in veterinary medicine-a cross-sectional study among veterinary students and practicing vets in Austria.

Although the issue of high mental health burden among veterinarians is well-documented in previous studies, little is known about the specific occupational stress factors associated with mental health issues. Therefore, the aims of this study were twofold: (1) to assess occupational stress factors within the veterinary profession, with a particular emphasis on comparing the expectations of veterinary students with the experiences of practicing veterinarians and (2) to link the experienced stress with mental health indicators in veterinarians. All registered veterinarians and veterinary-medicine students in Austria were invited to participate in a cross-sectional online survey. The data collection took place during the winter of 2022/2023 and included standardized questionnaires on mental well-being (WHO-5), depression (PHQ-9), anxiety (GAD-7), stress (PSS-4), and insomnia (ISI-2). Additionally, participants were asked about various estimated (students) or experienced (vets) occupational stress factors, which were to be rated on a 5-point Likert scale ranging from "not at all" to "very strongly". An open question invited respondents to identify in free text further experienced/anticipated sources of work-related stressors in veterinary practice. A total of 430 students and 440 veterinarians participated in the study. The results of a repeated measures analysis of variance (ANOVA) indicate that the burden of bureaucracy is perceived as less stressful by students than experienced by veterinarians, all other areas are perceived as more stressful by students than by veterinarians. In veterinarians, bureaucracy is experienced as the most burdensome, followed by animal suffering, and communication with animal owners. Further analysis of possible associations between the extent of perceived stressors and indicators of mental health shows that while bureaucracy is the most burdensome, it has the smallest correlation with mental health indicators. On the other hand, financial concerns, which are not ranked among the main stressors, have the strongest correlation with impaired mental health. The results suggest that financial security for veterinarians is crucial to safeguard their mental health. The training of veterinary medicine students and practicing veterinarians in the areas of administration, time management, handling animal suffering, and communication with animal owners might be beneficial in reducing their job-related stressors.

Work Challenges, Opportunities, and Job Performance of Non-Teaching Personnel in a Private Higher Education Institution

The research aimed to investigate the relationship between work challenges and opportunities and their effect as predictors of job performance of non-teaching personnel at a Higher Education Institution (HEI) in Bacolod City. While most research on HEIs focuses on faculty and students, this study aimed to shed light on the experiences of non-teaching staff. The study examined the level of challenges, opportunities, and job performance of the respondents and the relationships among these three variables. It also sought to determine if work challenges and opportunities could predict job performance. The study used a descriptive-correlational design and selected 153 permanent non-teaching personnel, including administrative heads and support staff, who had worked for six months or longer in the HEI. The findings showed that respondents faced mild workload challenges, job-related stress, communication, and working conditions. They were provided ample opportunities for training, mentorship, and recognition of learning. Regarding performance, the respondents excelled in task, contextual, and adaptive performances. The study revealed no significant relationship between challenges and job performance. However, a significant relationship was found between the opportunities provided and job performance. Finally, the study determined that opportunities were significant predictors of job performance. In conclusion, the study suggests that when opportunities are effectively leveraged, the job performance of non-teaching personnel can be enhanced.

Teacher’s Burnout and Perceived Self-Efficacy as Predictors to Classroom Management: A Quantitative Inquiry

This study dealt with the influence of Teacher’s Burnout and Perceived Self-Efficacy to Classroom Management among High School Teachers in Mawab, Davao de Oro. The primary goal of this study was to determine the level of teacher’s burnout and perceived self-efficacy to classroom management in terms of their respected indicators, the significant difference between burnout and perceived self-efficacy to classroom management, and what domains of burnout and perceived self-efficacy substantially influence classroom management. Also this study utilized a quantitative-correlational design with 113 respondents among teachers in three chosen High Schools’ in Mawab, Davao de Oro. The average weighted mean, Pearson-R, and Multiple Regression analysis were the statistical tools used in this study. Along with this, result showed a low level of burnout among teachers in terms of coping with job-related stress, attitude towards students, and perceived administrative support, and very low level in terms of career satisfaction. In another independent variable which was perceived self-efficacy, it showed a very high level in terms of instructional self-efficacy, efficacy to create positive school climate, and efficacy to enlist parental involvement, while efficacy to influence decision making, and disciplinary self-efficacy got a high level. Likewise, the result showed a very high levels in every indicator of classroom management. Additionally, only perceived self-efficacy had moderate correlation towards classroom management, while teacher’s burnout got a negligible correlation. Hence, this led to the rejection of null hypothesis in terms of perceived self-efficacy and not rejecting the null hypothesis in terms of teacher’s burnout. Also all domains of teacher’s burnout had low ratings and perceived self-efficacy as most perceived by teachers. This meant that teachers were showing lower levels of burnout and higher levels of perceived self-efficacy which led them to have an effective classroom management. This result led the teachers to be aware that having a self-efficacy is very important to lessen their burnout in managing their classrooms.

Hypertension and Lifestyle Determinants in Public Transport Drivers: A Sector-specific Study in Coimbatore, Tamil Nadu

Introduction: Cardiovascular diseases are a leading cause of death worldwide, prompting this investigation into hypertension – a key risk factor – among a vulnerable group, bus drivers, who may be affected by job-related stress and health behaviors. Materials and Methods: This cross-sectional analysis evaluated 800 male TNSTC bus drivers from Coimbatore using a multistage sampling method. Interviews, physical measurements, and blood pressure assessments provided the data, which were subjected to comprehensive statistical analysis. Results: A concerning 49.9% of drivers were hypertensive, and 27.75% did not have their condition under control. Increased risk was linked with advancing age (those above 51 were 3.28 times more at risk than those under 30), lower educational attainment, familial hypertension history, and lifestyle choices, including sedentary habits, excessive salt consumption, and substance use. A striking correlation was observed between obesity and hypertension (odds ratio: 1.36; 95% confidence interval: 1.09–1.69). Conclusion: This research highlights an alarming rate of hypertension within the bus driver cohort, influenced by both modifiable and non modifiable risk factors. It underscores the urgent need for targeted health programs, proactive screenings, and educational initiatives. Expanding the study to other centers will provide a broader context for these findings.

Use of digital technologies in creating psychological and pedagogical conditions for healthy lifestyle formation

The article outlines the psychological and pedagogical aspects of forming a healthy lifestyle of a contemporary man. It has been established that the modern rhythm of life has a negative impact on a person’s emotional and physical state. In particular, this is connected with a sedentary-style professional activity, job-related stress, etc. To promote due health and form healthy habits, an instrument is required that would create personalised recommendations on how to perform different types of exercises and provide access to reference or motivation resources. The article presents the concept of a software product capable of forming an effective complex of exercises in real-time mode depending on the user’s activity, preferences and inner state. The developed software product can be used by any adult regardless of professional activity form and health features.

Addressing Pandemic Burnout Among Health Care Professionals: Beyond Intrapersonal Wellness Programming.

The COVID-19 pandemic has been distressing to health care professionals, causing significant burnout. Burnout has resulted in notable rates of mental health symptoms and job turnover. Hospitals have incorporated programming to meet the needs of health care professionals. A previously reported intervention at the study institution was a cognitive behavioral narrative writing program to target job-related stress. On the basis of participant feedback, psychoeducational seminars, psychotherapy drop-in sessions, and complementary interventions (mindfulness, yoga, and acupuncture) were also implemented to alleviate stress. This article is an update based on these year 2 augmentations. Participation in brief psychoeducational seminars and acupuncture was high, but engagement in other programming (individual psychotherapy and mindfulness) was poor. Hospitals should consider multimodal approaches to address pandemic-related stress and burnout. In addition to educational seminars, programs that address lasting distress should be offered to health care professionals. Targeting job-related burnout at organizational and systemic levels may ameliorate distress. This article discusses methods of integrating organizational programs into clinics.

Impact of Job Stress on Job Satisfaction for Nursing Staff: A Survey in Healthcare Services in Yemen

This study looks at the effect of job-related stress on the job satisfaction of nursing staff in hospitals. Job stress is one of the most significant workplace health concerns for employees, and job satisfaction has been identified as an important factor in the delivery of high-quality services and superior performance at hospitals. This paper presents a field survey. Drawing on a sample of 362 nurses operating in Yemeni hospitals, we examined the degree to which stressors such as conflict, workload, interpersonal relationships, career development, information access, physical surroundings, career prospects, management style, job enrichment, rewards, and job security are all factors that influence job satisfaction. Conflict, excessive workload, and a lack of job autonomy were shown to be negatively correlated with all job satisfaction characteristics, whereas a lack of information access and feedback was found to be positively associated with employees’ satisfaction with rewards and job security.

The Relationship Between Job Stress and Presenteeism in Five-Star Hotel Employees: An Example from Istanbul Province

Purpose–Job stress and presenteeism are stressors that have become chronic problems in the current business world. The primary objective of this study is to assess the levels of job stress and presenteeism among employees in five-star hotels, and to examine the potential interaction between these two factors.Design/Methodology/Approach–The survey method, classified as a descriptive model type, was chosen for the research objectives. The quantitative approach was implemented. The research was conducted utilizing the survey method and measurement instruments in accordance with this premise. The employee of five-star hotels in Istanbul that possess "Tourism Operation Certificate" comprise the research sample. 392 hotel employees participated in the research.Results–Based on the data derived from this research, it can be concluded that there is a substantial positive correlation between job stress levels experienced by hotel employees and their inclination to engage in presenteeism behavior. It can be inferred that employees who are under increased levels of job-related stress will demonstrate a higher likelihood of presenteeism, as supported by this finding. For the purpose of the research, frequency analysis, factor analysis, normality tests, correlation, and regression analyses were used.Discussion–It can be stated that businesses that do not want to face various costs for the orientation and training of new personnel should take into account situations such as job stress and presenteeism for the continuity of the business. In addition, relevant public institutions have great responsibilities to determine and supervise whether overtime is applied to personnel, whether wages are paid regularly and in accordance with the rules, whether the working environment is appropriate, and whether social rights are provided. Non-governmental organizations also have important duties in this regard

WORK-LIFE BALANCE ON EMPLOYEE PERFORMANCE WITH THE MEDIATING EFFECT OF JOB SATISFACTION IN THE PROVINCIAL COUNCIL IN THE WESTERN PROVINCE

In the contemporary and dynamic landscape of modern employees, the problem of work-life balance has emerged as a prominent and multifaceted challenge confronted by employees across the globe. The research endeavored to explore the nexus between work-life balance and employee performance, with a particular focus on the mediating role of job satisfaction, within the context of the provincial council employees in the western province of Sri Lanka. The construct of work-life balance, as investigated in this study, encompasses several key factors, namely personality, emotional intelligence, and job-related stress. The research centered on Management Service Officers within the provincial council of the western province, and it employed a convenience sampling method to select a sample size of 320 respondents. Data collection was facilitated through the administration of structured questionnaires. Job satisfaction was discovered to be a mediator in this study and statistical analyses such as Pearson Correlation, Regression, and Sobel test were used. There is a direct relationship that can be statistically significant between work-life balance factors and employee performance. Also, job satisfaction had mediation and a significant relationship with emotional intelligence and employee performance. However, personality on job satisfaction and job-related stress on job satisfaction were not statistically significant. Based on the research, it was found that there was an impact on work-life balance and job satisfaction as a mediator. Furthermore, the findings of this study would be used as a guideline for employees in the provincial council to identify their problems and the ways to resolve those problems referential material for their studies of future researchers.