IT Personnel Research Articles

No Meeting of the Minds? Exploring CIO and Analyst Strategic Mental Models

Strategic IT alignment is seen in “an overwhelming body of literature” (Sabherwal, Sabherwal, Havakhor, & Steelman, 2019, p. 454) as the state of congruence between an organization’s IT strategy and the organizations business strategies. Strategy is the plan for getting from where you or your organization is to where it wants to be (Webb, 2019). Generally, organization management has the task of coming up with the strategy and the workers have the task of implementing that strategy. These two groups should agree on the current situation, what the strategy is, how to implement it, and the ultimate goals. When the two groups do not agree, implementing the strategy is difficult at best and impossible at worst. This paper explores how the mental models (Johnson-Laird, 2010) an organization’s strategy of IT personnel transition in the minds of management (Chief Information Officers) and workers (analysts). Revealed causal mapping brings these mental models to light so they can be compared, and where the mental models differ, action can be taken so management and workers are all on the same page.

Effects of IT capability on Performance of Manufacturing Firms in Nairobi City County Kenya

Although manufacturing firms support economic development, wealth creation and poverty alleviation, a dismal performance has been reported. In Kenya, the share of gross domestic product (GDP) from manufacturing sector has remained below 10 per cent while its growth rate remained at about 5 percent in the last 10 years. This has been attributed to low innovation and technology diffusion. This study examined the effects of IT capability on firm performance. The study was anchored on Resource Based View, and Dynamic Capability Theory. Positivism philosophical approach, descriptive and explanatory research design were adopted. Using stratified and random sampling techniques, a sample of 222 manufacturing firms from Nairobi City County, was obtained. A semi-structured questionnaire was prepared and used for data collection. To ascertain reliability, Cronbach’s alpha coefficient measure of 0.875 was obtained. Research experts confirmed validity of the study instrument. The data was analysed through descriptive statistics to condense the survey data. To test hypotheses, inferential statistics was used. The results showed a positive significant effect of IT infrastructure capability (B=0.247, p=0.005 < 0.05), IT personnel capability (B=0.226, p=0.044 < 0.05), IT management capability (B=0.187, p=0.018 < 0.05) and IT reconfiguration capability (B=0.291, p=0.001 < 0.05) on performance. The study findings also exhibited a 49.2 per cent explanatory power of IT capability on firm performance. Study findings provide a framework for improving firm performance. Subsequently, firm managers should create interventions on IT capability to enhance and sustain superior firm performance.

Problems and Potential Opportunities for the Development of the it Sphere in Ukraine under the Condition of Activating the Processes of Integration to the International Market: Administrative Aspect

The article is devoted to the problems, potential opportunities for the development of the IT sphere in Ukraine under the conditions of the activation of the processes of integration into the international market. The trends in the number of business entities in the IT sphere in recent years have been analyzed. The article contains a description of development trends and institutional subjects of regulation of the global IT market by management levels. The strategic directions of the development of the national IT market, which should be logically consistent with the main areas of the economy, have been analyzed. Potential scenarios of the development of events on the domestic IT market are highlighted. Modern information technologies make it possible to find effective solutions that improve business operations and are manifested quantitatively and qualitatively: the number of services, the cost of IT services and the level of reliability, the speed of bringing new services to the market or creating new conditions for existing ones. This happened thanks to the expansion of the domestic market, the need to export IT services, the improvement of the level of effectiveness of legal regulation of this area, which is taking place, in particular, with the wide involvement of business associations, public associations, etc. One of the most promising and realistic scenarios is the consolidation and integration of the Ukrainian IT market with the EU market. It will contribute to the active development of the domestic IT market in Ukraine through the creation and implementation of new projects. Cooperation of the IT industry with the state, promotion and stimulation of the development of this sphere by the state is necessary. For further growth and development of the domestic IT industry, the following measures are necessary: formation of a stable fiscal policy for the industry, elimination of regulatory barriers, promoting the activation of the development of IT education, raising the level of qualification of IT personnel, etc. Keywords information, IT market, digitalization, information technologies, integration, international market, management.

Information Technology Role on Private Commercial Banks Efficiency with Cost and Profit DEA Technology

<p align="justify">IT plays a pivotal role to improve the competitiveness of the bank by providing its existing customers with satisfactory services, while at the same time bringing about a significant reduction in cost. This study measures the effect of IT factors on cost and profit efficiency of Private Commercial Banks (PCBs) in Bangladesh employing cost and profit Data Envelopment Analysis (DEA) and Ordinary Least Square (OLS) method. The average cost efficiency (41.4%) was recorded higher than the average profit efficiency (18.8%) for PCBs. Prime bank was the most cost and profit efficient among PCBs. The Credit card transaction (0.000006) and Credit card expenses (0.0002) were observed positively significant for cost efficiency of PCBs and the IT personnel expenses (0.0015) and Credit card transaction (0.00008) were positively significant for profit efficiency of PCBs. IT factors were found more significant for PCBs in profit efficiency. The results attained from this study could aid government, managers and depositors to remove the hindrance of progress in Bangladesh. This type of empirical analysis could be applied in another sector of the economic market.</p>

Human resources management simulation in the IT-labor market

The article developed a mathematical model of personnel management, taking into account the specifics of the activities of IT companies. The relevance of this study is due to the fact that the tasks of personnel management are subjective. This creates certain difficulties when choosing a mathematical apparatus for building a model for the effective distribution of specialists on projects in IT companies. The purpose of the research is to study modern methods and models of personnel management and develop a mathematical model for the selection of specialists with the necessary qualifications for an IT team. The article sets the following tasks: to analyze the theoretical and methodological foundations of economic and mathematical modeling of personnel management; to develop a personnel management model in the IT labor market. The authors describe the features of the activities of recruiting specialists in IT companies. The essence of the methods of personnel management in the IT labor market is analyzed. The specificity of the work of HR-managers (human resource managers) in outsourcing and outstaffing IT companies is considered. The use of a systematic approach to personnel management is proposed, in which an IT enterprise is considered as a subsystem of an economic system of the "fragment-aspect" type. The economic and mathematical model for recruiting specialists in an IT team, developed in the article, includes two components: "Model for the formation of the qualitative composition of IT personnel" and "Model for the formation of the quantitative composition of IT personnel". Forming an effective IT team requires a certain number of specialists with professional skills and universal competencies. The constraint conditions of the model describe the qualitative characteristics of applicants, such as profession, qualifications, hard skills and soft skills of candidates, and quantitative requirements. The model is built on the basis of heuristic methods for managing socio-economic systems and allows you to form a step-by-step list of applicants for vacancies in an IT team, taking into account the professional and personal qualities of specialists and the stated requirements for them from employers. The objective function is to minimize the total time spent by HR managers to form an effective IT team, taking into account the needs of customers. The result of the model's work is the formation of a list of candidates that should be recommended for concluding an agreement with customers.

ANALISIS IMPLEMENTASI AKSI PERUBAHAN ALUMNI PESERTA PELATIHAN KEPEMIMPINAN ADMINISTRATOR PADA PUSDIKLAT TENAGA ADMINISTRASI BADAN LITBANG DAN DIKLAT KEMENTERIAN AGAMA RI

This writing aims to analyze the factors for implementing change actions and can contribute to efforts to improve the implementation of change actions through an understanding of the factors that cause the low level of implementation of change actions for alumni of Administrator Leadership Training participants, organized by the Research and Development Agency and Education and Training Center of the Indonesian Ministry of Religion. This writing uses quantitative and qualitative methods through a review of related documents, namely the post-training evaluation report, which presents questionnaire data including informants covering three parties, namely alumni as owners of change actions, alumni superiors as mentors and training organizers, while data obtained through interviews by authors are 9 people including namely alumni as owners of change actions and alumni superiors as mentors. the writing show that from an implementation perspective there are internal factors, consisting of low willingness; seriousness; and motivation; as well as alumni communication with limited work teams and external factors, consisting of the unavailability of IT personnel; the absence of infrastructure and budget support; unequal perception between participants and stakeholders on the supporting data; and the lack of attention from direct superiors as mentors. These internal and external factors are the cause of the not yet optimal implementation of change actions. Keywords: Implementation, barriers, challenges, innovation

Public Service Innovation Based on Mini Website at The United Nation and Political Agency of Probolinggo City

The innovation raised by Bakesbangpol in providing services to the public, especially the management of mass organizations is by launching the A_ormasapplication, where this application contains a database of mass organizations, registration, and reporting of mass organizations. Therefore, this study aims to analyze the implementation of public service innovations in the implementation of this application, the supporting and inhibiting factors, as well as strategies to face obstacles in the implementation of the A_ormasapplication. This study uses a qualitative approach with a descriptive type of research. Collecting data using interviews, surveys, observation, and document techniques. While the data analysis used interactive model analysis. The results of the study indicate that public service innovation in the mini web-based A_ormas Application has been running effectively, the supporting factors in this innovation are the support from the leadership, competent service personnel, adequate service facilities and infrastructure as well as central and local government assistance. While the inhibiting factors include limited personnel who master information technology, still using open-source networks, no public dialogue menu, and no reward and punishment system. Improvement efforts have also been made, including: Urging the local government to immediately realize the use of fiber optic networks so that they can improve services, submitting IT personnel to the Probolinggo City Government through the section that handles staffing and optimizing the function of the public dialogue menu.

Tennessee Academy of Science Executive Committee Meeting Minutes, November 2021

Tennessee Academy of Science Executive Committee Meeting Minutes, November 2021

Cybersecurity knowledge and skills for port facility security officers of international seaports: Perspectives of IT and security personnel

Cyberattacks on worldwide port facilities have highlighted the urgent need for port facility security officers (PFSOs) to upgrade their cybersecurity knowledge and skills. This study used the survey data from all international container ports in Thailand and analyzed the results from two perspectives, i.e., IT and security officers. Based on 73 responses, cybersecurity knowledge and skill would become essential for PFSOs than ever before because the port digitalization and automation would shape the PFSOs career to a technically-oriented specialist rather than a multi-skilled generalist. Furthermore, the responsibilities of PFSOs would extend to cover cyber risk management, which enables them to prevent the digital port facilities from emerging cyber threats. Therefore, they should learn how to incorporate the existing risk management process with cyber risk management and cybersecurity knowledge because these would be the foundation for PFSOs to practice cybersecurity skills. At the end of the learning process, PFSOs could also gain cybersecurity competence once they have mature knowledge and skill, which would be the vital element of port security hygiene.

PERANCANGAN JARINGAN MENGGUNAKAN ROUTER SWITCH CISCO PACKET TRACER PADA KANTOR DISKOMINFOTIK PROVINSI NUSA TENGGARA BARAT

In the current era of globalization, technological developments are increasingly advanced, therefore human resources are required to be competent in various fields. To produce competent human resources. This study aims to design a computer network using a Cisco router switch at the West Nusa Tenggara Office of Information Communication and Statistics. The type of network designed refers to the LAN network (Local Area Network). This network design aims to facilitate IT personnel in completing work with stable and optimal signal strength with signals divided into each sub-sector. This research was conducted using qualitative methods by conducting direct observations in the field. The network development method used in this research is the NDLC (Network Development Life Cycle) method with the stages of analysis, design, simulation prototyping, implementation, monitoring, and management.

Assessing Business-IT Alignment Maturity at a Colombian University

Over the last decades, the role of the IT department within an organization has gradually gained importance. Technology has permeated all areas within organizations and nowadays is the cornerstone of almost all business processes. Thus, business-IT alignment (BITA) is considered an essential success factor for almost any organization. Consequently, the evaluation and improvement of this alignment have been a growing concern among researchers and organizations. This study assessed the BITA maturity in a Colombian university, applying Luftman’s SAM (Strategic Alignment Maturity) model. The conducted assessment collected, analyzed, and contrasted perceptions of business and IT personnel. Similarly, we investigated the personnel’s perceptions at the strategic, functional, and operational levels regarding the SAM factors. Furthermore, we compared our results with other BITA assessments in educational institutions, Latin American organizations, and worldwide results. Finally, we drew some conclusions that can be useful for practitioners who seek to apply Luftman’s assessment.

Pembangunan Aplikasi Permintaan Cuti Berbasis Web Menggunakan Framework Hibernate dan Spring MVC

PT XYZ is a subsidiary of one of the largest IT companies in Indonesia which is engaged in Information and Communication Technology (ICT). The company's business unit consists of many aspects, for example in the IT distribution business, providing retail for ICT products, outsourcing IT personnel, designing, installing and maintaining all things related to information technology. In order to run all of its businesses, this XYZ company requires a lot of high quality and high quality human resources, but with the outbreak of the Covid19 pandemic, the work process for PT. XYZ is disturbed because it is done in their respective homes. This results in difficulties for employees in processing administrative matters with the office. One of them is in the matter of taking care of leave permits because the previous leave licensing process was still done manually. The management decided to build an application that can be used by all employees in all subsidiaries. Therefore, the aim of this research is to make an application that can support the administrative needs of employees in the field of leave licensing called "LeaveRequest". This application is designed using the Java programming language with the Spring Boot framework and using the Waterfall software development method. This study found the results that the majority of respondents strongly agree with the design and usability of this application, so it can be concluded that the LeaveRequest application has succeeded in fulfilling the needs in serving the utility of PT. XYZ in work from home condition.

PERAN BALAI PENYULUHAN PERTANIAN SEBAGAI PUSAT DATA INFORMASI PERTANIAN DALAM MENDUKUNG PROGRAM KOSTRATANI

This research is entitled The role of the Agricultural Extension Office as an Agricultural Information Data Center in supporting the Kostratani Program in Namo Rambe Sub-District, Deli serdang Regency, North Sumatra Province. The purpose of this study is to know the level of role of the Extension Office and the influcing factors as an agricultural information data center in supporting the Kostratani program. This research was conducted in Namo Rambe Sub-District, Deli Serdang Regency in March to July 2020. Data collection methods are observations and interviews using questionnaire instruments that have been tested for validity and reliability, while data analysis methods use likert scale and multiple linear regression. The results of the study showed that the level of role of the Agricultural Extension Center (BPP) as an agricultural information data center in supporting the Kostratani program in Namo Rambe sub-district belongs to a very high category of 83.44%, while linear regression results against factors affecting the role (BPP) as agricultural information data centers are obtained equations as follows Y = 4.98 2 + 0.032X1 + 0.522X2 + 0.454X3 – 0.098X4 + 0.200X5 + 0.390X6 + 0.392X7 + 0.079X8. Further tests using t-count showed that factors that had a significant effect on the role of the Agricultural Counseling Center (BPP) of agricultural information data centers were the role of counselors (2,766), institutional (2,240), IT personnel /experts (2,361), and farmer participation (2,217).

Short Communication: IPC Salix Cultivar Database Proof-of-Concept

A variety of Salix L. (Willow) tree and shrub cultivars provide resources for significant commercial markets such as bioenergy, environmental applications, basket manufacturing, and ornamental selections. The International Poplar Commission of the Food and Agriculture Organization (IPC FAO) has maintained the Checklist for Cultivars of Salix L. (Willow) since 2015 and now lists 968 epithet records in a Microsoft Excel spreadsheet format. This Proof-of-Concept (POC) investigates using an SQL database to store existing IPC Salix cultivar information and provide users with a format to compare and submit new Salix cultivar entries. The original IPC data were divided into three separate tables: Epithet, Species, and Family. Then, the data were viewed from three different model perspectives: the original Salix IPC spreadsheet data, the Canadian (PWCC), and the Open4st database. Requirements for this process need to balance database integrity rules with the ease of adding new Salix cultivar entries. An integrated approach from all three models proposed three tables: Epithet, Family, and Pedigree. The Epithet and Family tables also included Species data with a reference to a website link for accepted species names and details. The integrated process provides a more robust method to store and report data, but would require dedicated IT personnel to implement and maintain long-term. A potential use case scenario could involve users submitting their Checklist entries to the Salix administrator for review; the entries are then entered into a test environment by IT resources for final review and promotion to a production online environment. Perhaps the most beneficial outcome of this study is the investigation of various strategies and standards for Epithet and Family recording processes, which may benefit the entire Populus and Salix communities.

A Comparative Analysis of Some Multiple Intelligences of IT Students

Information management (IM) is a vital skill set in the area of knowledge and capability that should be possessed by IT professionals. However, the existing educational programs in academic institutions tend to overlook this aspect of training but focus instead on IT capabilities. This study aims at performing a comparative analysis on some multiple intelligences (emotional intelligence, social intelligence and cultural intelligence) of IT/IM students in international scale. The evaluative instrument was reviewed by the scholars in information management research domain and further examined in pre-test interviews prior to the formal administering of the questionnaires to students in the three countries. According to the results of analysis, the differences in emotional intelligence and social intelligence of subjects are significant. However, there is no significant difference in cultural intelligence and emotional intelligence. The findings of this investigation will contribute toward the formulation of future educational programs and selection of IT personnel by corporations when dealing with cross-cultural education and employment.

Technological Changes and Organizational Growth in Deposit Money Banks in Rivers State, Nigeria

This study examined the relationship between technological changes and organizational growth in deposit money banks in Rivers State. The study adopted the cross-sectional survey design to elicit response from staff of the identified deposit money banks in Rivers State. Primary data was collected using self-administered questionnaire. The population of the study comprised all the 16 deposit money banks in Port Harcourt. Using a multi-stage sampling technique, 96 staff were selected as the sample of the study. Since the banks had few permanent staff, convenient and census frame were adopted to determine the number of staff per bank. Thus, using the simple stratified random sampling technique the staff were categorized into three cadres-Top management, IT Personnel and Cashiers/Tellers from which staff were randomly selected from each cadre amounting 6 staff from each bank. The reliability was attained using test-re-test and Cronbach’s Alpha coefficient analysis with all items having a reliability index above 0.70. The Spearman Rank Order Correlation Coefficient (rho) was used in testing the hypotheses. The study revealed that there is a positive significant relationship between technological changes and organizational growth. This implies that the various developments in ICT have positive and significant influence on organizational growth. It, therefore, concluded that organizational growth in deposit money banks can be improved by the application of the various innovations and devices generated in the various stages of technological changes. The study, therefore, more attention be directed towards the use of ICTs in banking operations in deposit money banks in Port Harcourt, Rivers State, since the banking industry serve as a lubricant to the cog of the wheel of the nation’s economy.

Factors Influencing Cloud Computing Adoption in the Public Sector: An Empirical Analysis

Cloud computing is one of the latest Information Technology innovation phenomena that has risen from the idea of sharing, consolidating, and standardizing of resources in a centralized infrastructure and facility. This concept offers many advantages such as cost reduction in both hardware and software investment for organizations. Despite these advantages, cloud computing adoption among organizations is relatively slow with a low adoption rate. As such, this study attempts to bridge the gap by offering insight into possible factors that could influence such adoption decisions. By integrating the Diffusion of Innovation Theory (DOI) and IT personnel characteristics, a conceptual model is developed and tested as a preliminary study to determine the influencing factors of cloud computing adoption by the Malaysian public sector to enhance its service delivery. The results revealed that relative advantage, compatibility, and IT personnel knowledge are the innovation attributes and the human factor for cloud computing adoption in the Malaysian public sector. This study contributes to the knowledge domain of cloud computing adoption literature on theories of IT adoption particularly in the public sector.

Factors Influencing Cloud Computing Adoption in the Public Sector: An Empirical Analysis

Cloud computing is one of the latest Information Technology innovation phenomena that has risen from the idea of sharing, consolidating, and standardizing of resources in a centralized infrastructure and facility. This concept offers many advantages such as cost reduction in both hardware and software investment for organizations. Despite these advantages, cloud computing adoption among organizations is relatively slow with a low adoption rate. As such, this study attempts to bridge the gap by offering insight into possible factors that could influence such adoption decisions. By integrating the Diffusion of Innovation Theory (DOI) and IT personnel characteristics, a conceptual model is developed and tested as a preliminary study to determine the influencing factors of cloud computing adoption by the Malaysian public sector to enhance its service delivery. The results revealed that relative advantage, compatibility, and IT personnel knowledge are the innovation attributes and the human factor for cloud computing adoption in the Malaysian public sector. This study contributes to the knowledge domain of cloud computing adoption literature on theories of IT adoption particularly in the public sector.

ЦИФРОВИЗАЦИЯ ОБРАЗОВАНИЯ ДЛЯ ЦИФРОВОЙ ЭКОНОМИКИ

The period of shock therapy for the education system is over. But the situation requires radical measures at the state level to restore the economy from the impact of the pandemic and the digital transformation of business, and society at a new level, based on an understanding of the reduction of the life cycle of professions and the need to develop digital technologies. The pandemic exposed the problems of the digital transformation of Russian education at all its levels, this is the underdevelopment of the infrastructure of data channels in schools and in many schools and universities, the insufficient readiness of a significant number of pedagogical staff to work remotely, the lack of high-quality and powerful online resources and many others. For universities, the introduction of digital technologies, network interaction with other universities will make it possible to be competitive and provide training for IT personnel for the economy. Today, both the economy and the education system need a large number of employees and teachers with digital skills and the ability to work with advanced technologies. Today, there is a gap between the pace of digital transformation of the education system and the rate of growth of the economy’s need for IT personnel. And the education system is inferior in terms of the speed of digital transformation, which determines the need for high-speed system measures. The government, solving the problem of the existing gap in the education system and the economy, updated the national program «Digital Economy of the Russian Federation» taking into account the challenges of the modern market and the current development of Big Data, Machine Learning and IIoT technologies. In this regard, it is necessary to intensify a wide variety of mechanisms for the participation of all actors, and above all the state, in filling the economy with personnel with the most advanced digital competencies.

Going the Extra Mile: Impact of Individuals’ Behavior on Information Technology Governance

ABSTRACT Objective: this work emphasizes the information technology governance (ITG) behavioral expression and aims to identify whether individual behavior contributes to the increase of the perceived maturity of the ITG mechanisms. The organizational citizenship behavior (OCB) concept was the base to develop a model of relations between individual behavior and ITG maturity. Methods: we carried out a survey with 243 IT personnel of the executive branch of a Brazilian state government. We used partial least squares as data analysis technique. Results: the findings show the existence of a positive and significant relationship between the variable spirit of initiative and the perceived maturity of the ITG mechanisms. Conclusions: the impact of ITG changes in individuals’ behavior needs to be considered, which reinforces that ITG is a critical resource for implementing public policies and executing governmental strategies. In order to raise the IT governance maturity, managers should foster the spirit of initiative in their teams, acting on their antecedents such as feelings of control, complexity, self-efficacy, and responsibility for changes. Consequently, individuals can make a deliberate decision, constantly evaluating the likely outcomes of their behaviors in favor of the adoption of ITG mechanisms.