IPA Method Research Articles

A Study on the Barrier-Free Space through IPA Method for the Elderly in Multi-family Housing

A Study on the Barrier-Free Space through IPA Method for the Elderly in Multi-family Housing

ANALISIS KEPUASAN IBU BERSALIN DI RUANG KEBIDANAN

Patient satisfaction is the most important thing that needs to be prioritizied by the Hospital. To achieve the quality of service according to patient expectations, the hospital always prioritizes patient satisfaction through continous improvement in the quality of service by implementing correct practives, increasing human resource competence (HR) and applying adequate technology. Research this is a type of quantitative research with approach cross sectional. The population in this, study were all maternity patients for a period of 1 month. The number of samples that met the inclusion criteria from September 11 to October 11, 2017 wa 77 people. Univariate analysis with the Importnace-method Performance Analysis. The IPA method is done by calculating the level of conformity and a Cartesian diagram of expectations and reality. To determine the different test, the researcher first conducted a normality test on variabels; tangible; reliability, responsivess, assurance, and empathy using Kolmogorof-Smirnof (because the sample 50) with a significant value0.05 (Dahlan, 2014). It was concluded that the data was not normally distrtributed. So researchers use the Wilcoxon test (because the data are not normally distributed) to determine the different test (Dahlan, 2014). On the dimensions of the study carried out still requires changes to improve patient satisfaction.

Response and assessment of farmers on maize seed technology of Nasa 29 new high yielding varieties in Sigi District, Central Sulawesi

The use of New High Yielding Varieties of maize plays an important role in efforts to increase maize production. New High Yielding Varieties that introduced at the field school of the seed village self-sufficient is NASA-29. This New High Yielding Varieties of hybrid maize has many advantages, including produce double cobs with a frequency up to 70%, full seed filling on the cobs, the corncob is relatively small and hard so it is resistant to breaking when it is shelled, high yield, and the stalks is stronger. This study aims to determine the response and assessment of farmers in Sigi Regency to the seed technology of Nasa-29 New High Yielding Varieties. The study was carried out from January to December 2018 at the Langgeng Farmer Group, Kaleke Village. Respondents are farmers who carry out the field school of the seed village self-sufficient. Response data were analyzed using scoring method, to measure the importance of the NASA-29 New High Yielding Varieties’ assessment level. The method that used is The IPA method (Important and Performance Analysis). Farmers’ responses to the technology components delivered at the field school were in the doubtful to very interested category (scoring 3,00-5,00), the highest response is harvest on time (5,00), and the lowest response is the spacing of 70 cm x 20 cm with 1 seed per hole. The results of the IPA analysis that have been obtained, it is known that not all farmers’ expectations of NASA-29 attributes are in accordance with the level of importance to the production of seeds for breeders.

ANALISIS KEPUASAN WISATAWAN TERHADAP ATRIBUT WISATA MENGGUNAKAN METODE CSI DAN IPA PADA WISATA PEMANDIAN DI KABUPATEN TAPANULI UTARA

The tourism industrial is determined as one of the mainstay sector in improving the economy because of its rapid development. With that growing, need to consistently develop the tourism by the product attributes which is deemed important by consumers and used as basis for purchasing decision. Good management of attributes is one of the most effective ways of attracting consumers and to improve the quality can do by measure visitor satisfaction. North Sumatra is one of the most visited provinces as tourist destination, where North Tapanuli is one of its area which has great potentials to be developed into the mainstay tourism and bathing tourism is the most potentially rated tour. The most popular bathing are the Sipoholon, Tamaro Hot Spring and Air Soda. It is necessary to repair the tourism attributes that include attractions, amenities, accessibility and ansilary that are oriented towards the tourist satisfaction so that the priority is obtained indicators that have impacts on travel efficiency. The methods used in this research are the CSI and IPA methods. The result is obtained that CSI value of 68.89% which belongs to the satisfied category and using IPA method obtained that there are 8 attributes that maintain priority improvement.

Aplikasi Importance Performance Analysis (IPA) Dalam Menilai Kualitas Pelayanan Jasa Pendidikan Pada Perguruan Tinggi Swasta Di Wilayah IVB APTISI Jawa Barat

Quality higher education is expected to produce quality human resources, this can be seen with the existence of Higher Education Accreditation. The purpose of this study is to determine the results of the assessment using the IPA method of the variable quality of education services at PTS in the IVB region APTISI West Java (Purwakarta and Subang ) as well as mapping the scores of assessment results using IPA into a Cartesian diagram. The method used is descriptive (survey) method. The population in this study were private university students in high schools in the IVB region of APTISI West Java (Purwakarta and Subang). Sampling was carried out proportionally with the Slovin formula. Based on the testing, PTS IKM in total (average) was 0.70, included in the good category. The results of testing the hypothesis that the performance of each service quality variable based on the results of respondents' assessment scores of 70.20%. This condition is still below 100% which means it is not satisfactorily maximally because there is still a gap of 27.80%, then the hypothesis which states that the determinant variable of the quality of education services will have a total effect on PTS student satisfaction has not been proven significantly. Physical evidence, reliability, responsiveness, and empathy are in quadrant A. This means that the performance of these variables is lower than the desire of PTS students in the IVB region of APTISI West Java (Purwakarta and Subang). Guarantee variable is in quadrant D. This means that the performance of the variable is at a high level, however the student's desire for the variable's performance is only low.

PIECES Framework and Importance Performance Analysis Method to Evaluate the Implementation of Information Systems

Work plan and budget are solutions in gathering budget planning data and uniforming budgeting. the purpose of the work plan and budget is to assist all work units in preparing and managing the budget plan without mixing it with other units. The importance of performances analysis method and PIECES framework were chosen in this study because both of method were able to classify the insitution problems, opportunities and information system goals. PIECES Framework as a questionnaire criteria to responding the users and the Importance Performance Analysis method as a result of questionnaire data from 88 respondents in the form of Quadrants. The aim of the research to evaluate information systems is a user satisfaction and importance of information systems. The calculation results with IPA method shows that the user's satisfaction averages and the importance of information system quality is 93.71%. However, there are a few deficiencies that need to be improved in the development of information systems, work plans and annual budgets such as system quality, accurate informations, estimated cost of building the system, security systems efficiency and service improvement for users.

Community Satisfaction of the Urban Flood Control System Improvement Project (UFCSI)

The purpose of this study is to encourage ownership, responsibility and to develop stakeholders and policy makers for the river normalization program in the pre-construction, construction and post-construction stages. The use of the IPA method to measure community satisfaction in the quadrants on the Importance Performance Matrix map. The results of the study showed that the socialization from the Department of Water and Public Works, when the project was finished, was not in line with community expectations. Flood control projects that have been built, coordination with the contractor at the time of project implementation, socialization from the city government prior to project implementation, socialization from the city government when the project is finished, socialization from the river hall at the time before project implementation, socialization from the river hall at the time the project was completed, dissemination of information from the irrigation service prior to project implementation, and community involvement in project implementation. The process of land clearing, and the price agreement that has been reached. Improved land clearing, and price agreements that have been reached can be reconsidered because their impact on the benefits felt by the community is very small.

The N2 second positive (C3Πu → B3Πg) system reviewed: Improved data and analysis

A new ro-vibrational analysis of the N2C3Πu → B3Πg system is performed by high resolution Fourier transform spectroscopy in the visible-UV region. A spectral region between 20,000 and 50,000 cm−1 was covered in this analysis, with a total of 41 bands observed and studied. As a result, new and improved molecular constants were deduced from the attribution of observed spectral lines. With the new constants, potential energy curves were calculated for both states using the IPA method and in possession of these new curves, the Franck-Condon factors and r-centroids were calculated. Strong rotational perturbations were observed, such as spectral line shift and intensity anomalies, notably at the vibrational levels v′ = 1 and 2 of the C3Πu electronic state.

Pengukuran Tingkat Kualitas Pelayanan Pit-Stop Kopi Gresik

Coffee Pit Stop is one of the coffee shops in the city of Gresik, with its segmentation of consumers being middle and lower markets at prices that are very affordable for every community. Based on the initial survey, some complaints were felt by the customer, including seating for only one person so that if they came together with a large number they had to adjust their place first, the service was less representative; the taste variants were limit to each menu offered. This study aims to measure customer satisfaction by using the Servqual, IPA, and PGCV method with 100 respondents. The results showed that there were three attributes in quadrant A namely P4 very complete support facilities with PGCV values of 5.99, P5 wide and safe parking area with a PGCV value of 5.54, P10 immediately providing the right service according to customer desires with amount PGCV is 5.50. The corrective action taken to improve service quality is to carry out routine cleaning of the supporting facilities owned by Gresik Pit Stop. Suitable parking arrangements by parking officers must always consider so that the effectiveness of land use can be maximized, and the waiter must pay attention to the accuracy and speed in serving customers so that customer satisfaction will be creating.

PENERAPAN METODE IPA (IMPORTANCE PERFOMANCE ANALYSIS) UNTUK MENGANALISIS KEPENTINGAN DAN KEPUASAN PENUMPANG TERHADAP KUALITAS PELAYANAN BUS TRANS KOETARADJA (STUDI KASUS : KORIDOR I KEUDAH – DARUSSALAM)

The use of private vehicles that increases continuously due to the poor of public transport services is one of the causes of congestion. To solve this problem, the City Government of Banda Aceh provides Trans Koetaradja Bus. The limitations of existing public transport services in the city of Banda Aceh caused the community to attempt facilitate their own movements with private vehicles. So that the development of Trans Kutaraja is faced with the challenge of how Trans Kutaraja is able to attract private vehicle users who are the majority of road user in the city of Banda Aceh. therefore, it is important to know how the user respondses to the service quality of Trans Kutaraja. This study aims to analyze the quality of Trans Koetaradja Bus services and determine the quality of Trans Koetaradja Bus services of attributes that are prioritized based on the perception of the users of Trans Koetaradja Bus by using the Importance Performance Analysis Method consisting of quadrant analysis and gap analysis. From the results of the quadrant analysis the IPA method for Trans Koetaradja users is more focused on the factors that most influence on the quality of bus services. It can be seen from the indicators located in quadrant I (top priority) consisting of indicators such as the availability of trash can at the bus stop, ease of obtaining information related to the route and time of bus arrival, the accuracy of bus travel schedules, time speed spent on bus trips from one point to another and the time period of arrival between one fleet and another.

민간실내수영장 시설 디자인 중요도-만족도 분석

The purpose of this study was to suggest marketing implications for promoting private indoor pool service by analyzing the importance and satisfaction of the facility design recognized by the users. In order to achieve these objectives, a survey was conducted on 307 private indoor pool users located in Seoul and Gyeonggi provinces. Survey data were validated through exploratory factor analysis and reliability tests, and the following conclusions were drawn using the IPA method. First, quadrant Ⅰ (Keep up good work) included ‘Future oriented design using new method’ and ‘Designed to reach consumers clearly where they want’. Second, quadrant Ⅱ (Possible overkill) included ‘No inconvenience because the moving line is separated from each use section’, ‘No stolen accidents occur as much as possible’, ‘Drainage channels for shower rooms, changing rooms, passageways, etc. are separated from the moving lines’, ‘Swimming pool and other facilities are designed to take advantage of the specificity of each space’, and ‘Effective use of space such as swimming pool and other facilities’. Third, quadrant Ⅲ (Low priority) included ‘Designed to be safe to reduce user`s injury’ and ‘Convenience with only functions such as swimming pool and other facilities’. Lastly, quadrant Ⅳ (Concentrate here) included ‘Unified design considering surrounding environment’, ‘Design reflecting main characteristics’, ‘Design considering various user characteristics’, ‘Designed in harmony with the surrounding environment’, and ‘Atmosphere connected with each facility’.

Analisis Preferensi dan Kepuasan Penerima Bantuan Pangan Non Tunai (BPNT) terhadap Beras di Kota Denpasar

Analysis of Preference and Satisfaction of Non-Cash Food Aid Recipients (BPNT)Against Rice in Denpasar City.Income differences are one indicator of differences in social classes. The role ofgovernment is very influential in the lower middle class. The government assistanceprogram in the form of Rastra, is channeled in non-cash by transforming from assistanceto subsidy patterns to social assistance (food). The purpose of this study to determinethe characteristics, preferences and customer satisfaction of rice recipients of Non-CashFood Aid (BPNT) was assessed from the level of importance and level of performanceof the attributes of rice provided by rice suppliers in Denpasar City. Data collectionmethod with survey technique and indepth interview. Data analysis used is descriptiveanalysis, Customer Satisfaction Index and Importance Performance Analysis. Based onthis study the characteristics of the dominating respondents, namely the owner of anelectronic account are women as the couple's head of the family. The high and loweducation does not affect the income they have. Most respondents are from the lowerclass who are registered as KPM and are entitled to rice assistance from the BPNTprogram. Rice endurance is the highest value attribute that is an assessment of consumerpreferences. The satisfaction index of rice BPNT recipients with a total of 80.46% is inthe range of 81% - 100% in the category of very satisfied with some improvementsfrom the results of the IPA method. The results of the Cartesius diagram attribute of riceresistance are the main priority to be improved because it is in quadrant I.

Importance and Satisfaction of Support Systems for Work and Life Balance Perceived by Workers in Foodservice Industry Using Revised IPA Method

Importance and Satisfaction of Support Systems for Work and Life Balance Perceived by Workers in Foodservice Industry Using Revised IPA Method

IPA를 이용한 크루즈 관광객의 선택속성과 만족도, 재이용의도, 추천의도 간의 영향관계 연구

본 연구의 목적은 IPA 분석을 통해 크루즈 관광객의 선택속성이 각각 어떠한 영역에 포함하는 지를 알아보는 것이다. 이를 위해 크루즈를 이용 경험이 있는 사람들을 대상으로 한 설문조사를 통해 크루즈 관광을 선택할 때 중요하게 여기는 요인과 실제 경험하고 난 후의 성취도의 차이를 분석하였다. 이와 더불어 크루즈 관광객의 선택속성 요인이 만족도에 미치는 영향과 만족도가 재이용의도, 추천의도에 미치는 영향을 분석하여 각각의 요인들 간에 영향관계가 있는지를 알아보는 것이다. 따라서 이 모든 분석결과를 통해 크루즈 관광산업의 관리자들에게 크루즈의 세부속성 중 특히 어떤 부분에 대한 선택과 집중을 해야 전략적인 고객만족 및 재이용을 끌어올 수 있으며 더욱 나아가 추천의도도 증가시킬 수 있는지에 대한 시사점을 제시하고자 하였다. 이러한 연구의 목적을 달성하기 위해 일반국민 5,000명을 대상으로 자료를 수집하였으며 이 중 실제 크루즈 경험이 있는 242명의 설문결과를 최종적으로 분석에 이용하였다. 그리고 연구의 신뢰성분석, 타당성 분석, 회귀분석 등의 실증분석을 위해 사회과학 통계패키지인 SPSS 12.0을 활용하였다. 연구의 실증분석 결과는 다음과 같다. 첫째, 크루즈 선택속성은 관광 서비스수준, 크루즈 상품가치, 대내외 환경의 총 3가지 요인으로 구분되었다. 선택속성 각 요인별 중요도와 성취도 간에 차이가 있는지를 분석한 결과 모두 유의한 차이가 있는 것으로 분석되었다. 둘째, 선택속성에 대한 IPA분석 결과를 도출하여 IPA matrix를 제시하였으며, 선택속성(요인분석)은 만족도에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 크루즈 만족도는 재이용의도에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 마지막으로 크루즈 만족도는 추천의도에 유의한 정(+)의 영향을 미치는 것으로 분석되었다. 본 연구결과를 통해 크루즈 산업의 발전을 위해 어떠한 속성을 우선적으로 집중관리 및 투자할 것인지, 성공적인 크루즈 산업발전을 위해 필요한 경영 전략적 시사점을 도출할 수 있었다.

IPA 기법을 활용한 골프장 회원권 선택속성 분석

IPA 기법을 활용한 골프장 회원권 선택속성 분석

여성 노인 참여자들의 복지관 스포츠 프로그램 서비스 품질에 대한 중요도 및 만족도 분석

여성 노인 참여자들의 복지관 스포츠 프로그램 서비스 품질에 대한 중요도 및 만족도 분석

IPA Analysis of The Causes of The Formation of K-POP Fans Phenomenon in China

K-POP 중국 진출의 현지 적합성과 지속가능한 성장 문제에 전략적으로 대응할 필요성이 증대되고 시점이다. 본 연구는 중국 K-POP 팬덤의 형성요인에 있어서 중요도와 만족도의 우선순위를 밝히기 위하여 IPA 분석을 수행하였다. 연구결과는 다음과 같다. 첫째, 조사대상 중 절반이 넘는 팬들(65%)이 한류에 대해 긍정적으로 평가했고, 이중 49.5%는 좋아하는 아이돌에 대해 경제적 소비를 겸하는 것으로 나타났다. 둘째, K-POP 팬덤형성의 중요도와 만족도에서 가장 높은 요소는 음악의 선율이었고, 공연효과 면에서는 안무가 높은 형성요인으로 나타났다. 스타일 면에서는 외모를 최우선으로 꼽았고, 화제성에서는 방송출연 여부가 1순위로 나타났다. 셋째, K-POP 팬덤 형성요인의 중요도-만족도에 대한 IPA 격자도 분석을 실시한 결과, K-POP 팬덤 형성에 있어 음악요인은 ‘음악장르’와 ‘선율’, ‘노래수준’, ‘감정표현’이 유지강화 항목으로, ‘가사’는 점진개선 항목으로 분석되었다. 안무요인은 ‘군무’와 ‘표현력’, ‘공연효과(라이브)’가 유지강화 항목으로, ‘기교성’과 ‘백댄서’는 점진개선 항목으로 분석되었다. 스타일요인의 중요도는 ‘외모’, ‘메이크업’, ‘의상’, ‘헤어’ 순으로 나타났고, 만족도는 ‘외모’, ‘메이크업’, ‘헤어’, ‘조형 포인트’, ‘의상’ 순으로 나타 났다. 화제성 요인의 중요도는 ‘방송출연’, ‘팬클럽 및 커뮤니티 활동’, ‘SNS 영향’,‘음악 외 재능활동’, ‘OST 등 참여’ 순으로 나타났고, 만족도는 ‘팬클럽 및 커뮤니티활동’, ‘음악 외 재능활동’, ‘SNS 영향’, ‘방송출연’, ‘OST 등 참여’ 순으로 나타났다. 본 연구성과는 향후 K-POP의 중국시장 진출과 현지적합성, 중국 K-POP 팬덤 형성요인의 변화를 분석해 가는데 기초자료로서 의미가 있다.The impact of “Korean wave” has gradually expanded in recent years, its spread trend can also be seen in the United States, South America, and even in Europe. As the earliest and largest importer of Korean culture, China s importance is self-evident. Based on the results of empirical analysis, and analyze the importance and satisfaction of each element that makes up the four factors(Music, Dance, Style, Story) with IPA method, as well as the impact of its rankings on K-POP fans phenomenon in China. The results of this study are organized as follows. Firstly, according to the analysis results, only 10.5% of the K-POP fans are male, and K-POP fans are generally young, their age mainly concentrates in the first half of the 20th (49.0%). Secondly, among the survey respondents, 65% of the fans have positive comments on the Korean Wave, most of K-POP fans obtain their idols’ information through Internet, and 49.5% have consumption behaviors for their favorite idols. Thirdly, it can be seen from the data of survey results that fans attach the greatest attention to the importance and satisfaction of the melody elements in terms of music, and the performance effect in terms of dance, the appearance is chosen as the priority in terms of styling, as for the last factor, topicality, the broadcasting is the first choice. In view of the formation of the phenomenon of K-POP fans among Chinese Korean fans, by conducting the correlation analysis and research on the importance and satisfaction of each factor through data, this study is with great practical significance in academic research, it can be used as practical and meaningful material for the K-POP fans among Chinese Korean fans.

基于IPA分析法的高校文化育人现状调查

基于IPA分析法的高校文化育人现状调查

A Study on CK-1 using the IPA Method : Focused on Experts educate on Social Economy G Univ.

A Study on CK-1 using the IPA Method : Focused on Experts educate on Social Economy G Univ.

The Difference between Importance of Experts and Preference of Ex-prisoners on Rehabilitation Program in Korea : Application of IPA Method

The Difference between Importance of Experts and Preference of Ex-prisoners on Rehabilitation Program in Korea : Application of IPA Method