Information Flow Management Research Articles

ОПЫТ ОПРЕДЕЛЕНИЯ И ТИПОЛОГИИ «ФЕЙКОВЫХ НОВОСТЕЙ»

Objective of the study is the definition and typologization of “fake news”, based on the struc­tural and content features of news and near­news streams, as well as the current experience of classifying “fakes” in a few modern publica­tions of Western and domestic authors.   The methodological basis of the research includes a structural approach to news content, as well as a critical approach to definitions of “fake news” based on existing experience. Research results. “Fake news” is typologized according to the form of presentation, and the features of the content, as well as the factors of their dissemination in the media and social media are considered. Despite widespread attempts to narrow down the content of the concept of “fake news” and exclude from it a number of categories that are not directly related to news, as well as to present their creation and distribution as a product mainly of social media, a more realistic approach is proposed, based primarily on the politicization of traditional media and assuming their engagement. Accordingly, it is proposed to expand the scope  of identifying “fake news” with the inclusion in their typologization of various forms of propaganda, political advertising, in some cases, political humor and other forms of near­news information presented and perceived by the audience as news stories.   Prospects of the study. The study of “fake news” is promising from the point of view of the effectiveness of information flow management, information security of society, as well as the further development of relevant theoretical and applied areas in the sociology of communications, political sociology and journalism.  

Implementation of design solutions for the creation of an automated information system for monitoring the movement of raw materials in the warehouse of an industrial enterprise

The article presents one of the possible solutions to the problem of controlling the movement of raw materials in the warehouse of an industrial enterprise. The relevance of the study is determined by the need to improve the management of material and information flows of the enterprise. One of the important directions is to increase the efficiency of operations management in the warehouse of an industrial enterprise. The solution to the problem is proposed by designing an automated information system for monitoring the receipt and movement of raw materials in the warehouse, which will allow you to monitor the process of receiving and storing raw materials, store and analyze data for any period of time, and search for the necessary information according to various selection criteria. The article substantiates the relevance of creating and implementing an automated information system in the activities of enterprises in order to increase their competitiveness. The introduction of an automated information system will provide an opportunity to reduce management costs by freeing up human resources and maintaining operational records of business transactions. Considering the possibility of integrating modules of ready-made solutions for the introduction of an automated raw material accounting system at an enterprise, the authors carried out a comparative analysis of some workflow automation systems. The study is based on a general scientific methodology, which provides for the application of a systematic approach to solving problems of improving the manageability of an enterprise. In this regard, the methodologies of structural and object-oriented approaches to the analysis, design and implementation of design solutions were used as research methods. The authors in the paper presented in detail a description of the key modules of the automated system for controlling the movement of raw materials in the warehouse. The results of the study can be used to develop recommendations for improving the activities of the warehouse of a manufacturing enterprise.

Organization of international road transport

The article describes the system of delivery organization, namely moving any material objects or substances from one place to another on the optimal route. It is highlighted that the transportation is one of the basic directions of science about management of information and material flows in the process of movement of goods, which is extremely important, because transport logistics is one of the components of commodity price formation. Theoretical issues regarding the organization of international road transport have been identified. The legal basis of road, cargo and passenger transportation has been opened. The classification of cargo transportations and cargoes was mentioned, as well as primary main documentation at customs registration. The peculiarities of the organization of international road transport are justified. The main law defining the subject of the article is the Law of Ukraine «On Road Transport» dated 05.04.2001 № 2344-III (hereinafter – Law № 2344). The basic requirements to cars and the list of documents without which it is not possible are specified. The main task of the development of the transport and road complex of Ukraine till 2023 is to determine ways of solving problems of further development of the transport industry, increase of demand for transport services, intensification processes of integration of the transport and road complex of Ukraine into the European and world transport systems. The competitive transport complex is a component of the development of the national economy of each country and the basis of its integration into the world economy. The share of transport services in the GDP of Ukraine is about 14%. In recent years, the market of transport services of Ukraine has been characterized by steady growth. The urgency of the research is conditioned by the fact that the main task of the system of rendering services on international transportation by automobile transport is to increase its efficiency due to further optimization of its structure, wide application of modern organizational forms and technologies, improvement of legal norms and increase of the role of the system governing bodies, which will meet the requirements of the market of services. Keywords: transportation, logistics, cargo, road transportation, delivery

Managing information flows about material resources in the context of the development of intelligent agriculture

model of material resources management, taking into account the importance of the hierarchy of structuring information flows, in which the conditions for the gradual development of intelligent agriculture are laid down. The proposals include: multi­module software for internal and external integrated information flows of data on material resources and costs; a single digital platform of opera tional data with an expanded list of information on suppliers, the ability to search for seeds, agrochemical products, spare parts with specified parameters; data structuring schemes in the context of improving the efficiency of material resources management in the agroindustrial complex; the structure of the creation of the Republican Statistical and Analytical Center, etc.

Data Collection and Management of Digital Process of Painting and Calligraphy Based on Internet of Things

With the advent of the information age, the research on the digitization of calligraphy and painting information is particularly important. In order to improve the efficiency of data management after the digitization of printed information, this paper designs a digital information flow management system and data retrieval model based on the Internet of Things. According to the mismatch between the selected unit and the actual spatial data distribution and the influence of data dispersion, an algorithm for building an r-tree of a digital information flow control system using computer graphics is proposed through efficient data retrieval based on the r-tree index. The experimental results show that the algorithm has good practicability.

The Flow of Information through Organizations: Exploring Multilevel Theorizing and Future Directions

The massive influx of information flowing through organizations has completely changed the landscape of work. The abundance of information offers both exciting and promising opportunities as well as creates workplaces that have become increasingly complex and difficult to navigate, presenting counterproductive and even harmful challenges. Therefore, how do (or should) individuals, teams, and organizations better process, harness, and influence the flow of information through hierarchies and other organizing structures? This question is especially relevant in the context of a greater push for transparency that we are seeing in society as well as in times of severe organizational uncertainty and instability (e.g., in light of the pandemic and its economic fallout)? In this moderated panel symposium, we seek to engage in meaningful discussion on how individuals, teams, and organizations can fully realize potentials and detriments of the increased information flow. Our symposium consists of a panel of five leading scholars -- Brandy Aven, Ethan Berstein, Nir Halevy, Markus Reitzig, and Daan van Knippenberg (in alphabetical order by last name) -- who hold diverse perspectives and who were chosen due to their expertise on this topic. This symposium will highlight important insights into the potential possibilities and issues confronting scholars on information flow and information management, which we hope will guide future organizational research.

The Formation of Student's Foreign Language Communicative Competence as a Component of Social Culture Within the Context of Educational and Scientific Globalization

Since cultural and professional contacts between representatives of different countries are actively developing, the ability to establish intercultural relations and solve operational problems in professional and social spheres is one of the critical professional characteristics of higher education graduates. The intensification of global integration processes determines the state's social order for the education of high-skilled, communicatively competent graduates, highly mobile and competitive in the European and global labor markets. The increasing scale of international cooperation requires future specialists not only the rapid and effective implementation of innovative technologies but also the use of foreign experience in the relevant professional sphere, effective professional communication with international partners, change, and adaptation to new social conditions. In the Ukrainian higher education sector standards, a communicatively competent specialist is characterized as a person who can understand and accept the ethical norms and models of communicative behavior of other cultures, shows adaptability and interpersonal skills in communication, and has tolerance to foreign partners. Furthermore, the future specialists' tasks include the organization of fruitful cooperation with foreign partners, including the lifelong learning ability, managing information flows, preventing potential communication difficulties, and identifying and eliminating the causes of conflict situations. Therefore, training professional skills that promote the development of foreign language communicative competence is a priority task of higher education. Thus, the ability to effectively communicate is one of the most popular qualities in today's market because, in different spheres of activity, there is a constant need for people who can present new projects, stand up for ideas, lead discussions, and refute and convince opponents. Understanding the importance of the multicultural society problem within the context of globalization and especially the Ukrainian society, and the need for multicultural education is becoming increasingly important. While applying the competence approach in education based on one's abilities and social status, it is crucial to form multicultural competencies and acquire the appropriate level of interpersonal relationships experience for successful social functioning. This research aims at the theoretical and practical study of the process components of forming students' foreign language communicative competence within the context of their activities in the educational and scientific sphere, taking into account the rapid development of social culture and worldwide globalization of education and science. Methodology. We used the analytical method of studying the set question together with synthesis, abstraction, generalization, explanation, and classification to analyze scientific research on this issue. We applied observations, comparisons, and measures to prepare the practical part of the work. Results. According to the study results, the research team systematized and determined the opinions of domestic and foreign scientists on the structure and specific features of foreign language communicative competence development and the ways of this communicative skills optimization type among students.

The Analysis on the Use of Social Media in Managing the Covid-19 Pandemic Information Flow

Abstract There is a relationship between social media platforms and emerging infectious diseases (EIDs) such as the COVID-19 pandemic. Social media platforms are used to manage information flow in every EID. Individuals use the platforms to source information, while health workers, organisations, and other stakeholders use the platforms to provide and manage information flow. This study employed a narrative literature review (NLR) to understand the role of social media platforms in managing the COVID-19 pandemic information flow. The paper deployed three research questions as seen in the research methodology. The paper found a clear relationship between social media and EIDs and the COVID-19 pandemic. The article further provides the ways to use platforms to manage information during the COVID-19 pandemic.

Identifying the Current State and Improvement Opportunities in the Information Flows Necessary to Manage Professional Athletes: A Case Study in Rugby Union.

In sporting environments, the knowledge necessary to manage athletes is built on information flows associated with player management processes. In current literature, there are limited case studies available to illustrate how such information flows are optimized. Hence, as the first step of an optimization project, this study aimed to evaluate the current state and the improvement opportunities in the player management information flow executed within the High-Performance Unit (HPU) at a professional rugby union club in England. Guided by a Business Process Management framework, elicitation of the current process architecture illustrated the existence of 18 process units and two core process value chains relating to player management. From the identified processes, the HPU management team prioritized 7 processes for optimization. In-depth details on the current state (As-Is) of the selected processes were extracted from semi-structured, interview-based process discovery and were modeled using Business Process Model and Notation (BPMN) and Decision Model and Notation (DMN) standards. Results were presented for current issues in the information flow of the daily training load management process, identified through a thematic analysis conducted on the data obtained mainly from focus group discussions with the main stakeholders (physiotherapists, strength and conditioning coaches, and HPU management team) of the process. Specifically, the current state player management information flow in the HPU had issues relating to knowledge creation and process flexibility. Therefore, the results illustrate that requirements for information flow optimization within the considered environment exist in the transition from data to knowledge during the execution of player management decision-making processes.

Development of security mechanisms for scada systems in the postquantium period

The formation of new systems based on the synthesis of mobile Internet technologies with cyberspace significantly expands the possibilities of creating smart technologies based on mesh and sensor networks. This allows to significantly increase the speed of information transmission using modern wireless communication channels based on technology standards IEEE802.16, IEEE802.16e, IEEE802.15.4, IEEE802.11, Bluetooth 5, 6. It is possible to use SCADA automation and scheduling systems with new functions of managing information flows of various technological processes, to create new principles for building hyperphysical social systems (CPSS) – a set of subjects and objects of cybernetic, physical and social worlds that allow to form “smart” communities, on the one hand , and intellectual space on the other. However, the development of modern computer systems, the advent of full-scale quantum computers significantly impairs the security of modern security systems. According to NIST experts, a full-scale quantum computer breaks both symmetric and asymmetric cryptosystems in polynomial time, which significantly reduces their stability. The goal of the work is to develop mechanisms for providing security services based on post-quantum algorithms - crypto-code constructions. To ensure security in the post-quantum period – the emergence of a full-scale quantum computer, NIST specialists suggest the use of post-quantum algorithms. Structural schemes of crypto-code constructions of McEliece and Niederreiter on algebrogeometric codes are used in the work. The paper proposes mechanisms of post-quantum cryptography, which allow to ensure the stability of not only communication channels, but also elements of the structure of the management system of SCADA systems, not only in critical infrastructure, but also in modern wireless communication channels. The basis of post-quantum encryption algorithms is the combination of algorithms (schemes) of crypto-code structures with cryptosystems on unprofitable codes (multi-channel cryptography), as well as the possibility of combining them with digital steganography methods. The developed approach provides the ability to hide elements of management commands, and the use of different channels provides the ability to hide individual elements of cryptograms. The use of post-quantum encryption algorithms provides a significant increase in the cryptographic stability of security mechanisms SCADA-systems.

Managing Smart City development using citizen feedback: transforming opinions into a multi-criteria tool for evaluation and validation of city policies

In the last decade, research in the field of smart cities has expanded from purely technological aspects to include the areas of management development, urban planning and social sciences. In general, the discussion focuses on how the use of technology contributes to the development of the city, urban space and improving the quality of decisions[1].The article offers a tool to enrich the urban development management system. It is argued that by developing appropriate scales, subjective views and perceptions of the citizen can be objectivized and, therefore, are very useful for managers and politicians.In this paper, the development process is carried out in several stages, using inductive and deductive methods. Following focus groups and interviewing representatives of the city authorities, a survey was conducted with the participation of almost a thousand city inhabitants from all Kazakhstan regions. The data were analyzed using IBM SPSS 24 and AMOS 20 tools.The study proposes a scale that includes statements structured in five identified dimensions: willingness to interact, expectation of improvements, willingness to use, concern about efficiency, concern about abuse. As the methodology is disclosed, important theoretical and managerial implications are discussed, the need for information flow management in the interests of participants in the implementation of Smart City is justified.

Paradox of strategic partnerships for sustainable value chains: Perspectives of not‐for‐profit actors

AbstractThe study explores strategic partnerships themes for Sustainable Agricultural Value chains (SAVC) dimensions. Acknowledging the role of stakeholders, business and not‐for‐profit actors, and their engagement in such partnerships, this study focuses on the latter's perspective. Literature review followed by five exploratory case studies are used to examine SAVC partnership themes. The study identifies three themes influencing strategic partnerships: the interaction between partners through cooperation, coordination, and collaboration; management of information flow between partners; and product flow management with demand–supply coordination between partners. The level of information sharing between partners also influences SAVC value creation. The findings extend value chain literature by stressing the theoretical association between the identified antecedents and partnership in the sustainability value chain in general and the SAVC in particular. The exploratory case studies provide real‐life perspectives and a practical framework in the context of SAVC. Managers, policymakers and international funded programs can also benefit from the current key findings and the new framework as a referential basis to form a partnership strategy in agricultural sectors. This research suggests a further test for the conceptual framework using large‐scale surveys in diverse geographic contexts and looking at trans‐border value chain partnerships, especially in different country contexts that influence sustainable development and partnerships in SAVC.

Intelligent information flow management system in innovative scientific and industrial clusters

One of modern industrial systems key features is the special role of information in their creation and operation. On the one hand, being a source of innovative ideas, it stimulates the transformation of production processes in a strategic perspective, on the other hand – it significantly expands capabilities of individual enterprises. Implementation of information interaction are currently carried out using IPv4 streaming, which is a common and traditional way of communicating distributed devices. However, this protocol has a number of critical vulnerabilities. To solve this problem, the multiplatform information flow management system for industrial enterprises devices based on neural network data addressing version 6 of the IP protocol was developed.

BUSINESS PROCESS MODELING TO IMPROVE THE ENTERPRISE MANAGEMENT SYSTEM

The article contains the results of research on the feasibility of modeling business processes. The modeling procedure itself is necessary to determine the level of efficiency of each business process, identify duplication of operations, a clear understanding of the roles of each participant and owner of the process. Business processes can be divided into production and management. Coverage of the quality system of the enterprise of all areas of activity involves modeling and analysis of each business process at all stages of the life cycle of the enterprise. The availability of various information systems for modeling, optimization and participation in enterprise management facilitates the work of analysts, but requires the definition of uniform rules and a clear reflection of information flows in modeling. The results of modeling are a clear visualization, a description of the process. The documentation contains the sequence of all procedures, their provision and control. Models allow you to detect redundancies and duplication, as well as clearly defined moments of beginning, end, transition from one process to another. The proposed concept combines a strategy based on a balanced system and detail of each process. The implementation of this concept is individual for each individual enterprise. The relevance of research is also confirmed by the need to form management hierarchical links between enterprise development strategy and business processes models of management, production and provision of services, management interaction and information flows. Among many concepts of using business process models, the most developed is the concept of business process management, which is based on the use of BPM-systems in the enterprise. This approach involves the formation of business process models in accordance with the process approach, their definition, design, documentation, measurement to achieve target results in accordance with the strategic objectives of the enterprise. The disadvantages of this approach are the difficulty of adaptation and the insufficient level of use of all digitalization tools in enterprises. The concept of mirrors involves the use of at least three mirrors for modeling – the actual business processes and their analysis, ideal processes in accordance with the strategy and quality system, optimized processes in accordance with the capabilities of the enterprise at the moment. The most adapted combination of strategic and process management is to create a balanced system of indicators in the main areas of enterprise development. For example, the following projections can be defined as: Production (production business processes), Personnel (personnel and corporate culture management processes), Finance (financial management processes), Orders (order management processes). For each of these projections will be formed special relevant indicators. The level of business processes is clearly distributed in a hierarchy – from strategy to customer and, according to the characteristics of production or services varies at each level. This analysis allows you to form each level of monitoring and control of the business process in order to optimize it. In addition, the introduction of new management and information technologies will make changes from strategic goals to each individual business process. For example, with the introduction of lean production, it is planned to make changes in the development strategy of the enterprise, in particular the restructuring of production processes and retraining of personnel. The result is the optimization of business processes and improving the efficiency of production resources. Such a restructuring project provides for variable modeling of business processes taking into account the qualifications of staff. The resulting models are the basis for determining the baseline that will be implemented and implemented. Monitoring, evaluation of business processes and projections is carried out periodically. Business process modeling, analysis and optimization are well-known procedures for process management, which is actively used for manufacturing enterprises. Analysis of the life cycle of the enterprise shows that each of its phases requires a reassessment of strategic indicators and business processes. This approach allows you to combine the strategy of enterprise development and its business processes. Known modeling techniques and tools based on information technology can be used for modeling, analysis and optimization, provided the formation of adapted model templates for each individual enterprise. Among the known concepts of using business processes, the most relevant are the use of quality management system and the formation of three mirror models of production and management processes The proposed concept can be implemented using a system of balanced scores and a variety of information technology tools, provided clear algorithms for the interaction of management and information system of the enterprise.

Моделирование нарративного управления в социально-экономических системах

The article considers approaches to modeling management process in socio-economic systems. A management model is proposed, in which goal-setting is considered as a dynamic process that forms the controlled development of a socio-economic system at all stages of its life cycle. Goal achievement is understood as the activity of management process participants for achieving a given general goal in a dynamically formed goal space. Management is modeled as a trade-off between goal setting and goal achievement, the ultimate goal of which is ensuring the existence of the system and the fulfillment of its mission, assigned by the system environment. The fulfillment of the system mission in the context of its continuous interaction with the environment requires continuous collecting and processing data on the current state of the system and its environment, constant monitoring, analysing information flows as information carriers necessary for making prompt and informed management decisions. Socio-economic systems having computing resources that ensure the management of information flows are considered as cyber-social systems. The management process in socio-economic systems is considered in terms of narrative practice, therefore, within the framework of the narrative management model, human behavior as a subject and object of management in a socio-economic system is not modeled fundamentally. Mathematical models allowing formalization and reasonable interpretation in terms of a real simulated system are proposed to support the management stages. The architecture of the software package for supporting narrative management is given, in which the proposed models are implemented

Performance Improvement in Manufacturing Shop Floor Operations of Developing Countries Based on Three Characteristics of Information Flow

The management of information flow for production improvement has always been a target in the research. In this paper, the focus is on the analysis model of the characteristics of information flow in shop floor operations based on the influence that dimension (support or medium), direction and the quality information flow have on the value of information flow using machine learning classification algorithms. The obtained results of classification algorithms used to analyze the value of information flow are Decision Trees (DT) and Random Forest (RF) with a score of 0.99% and the mean absolute error of 0.005. The results also show that the management of information flow using DT or RF shows that, the dimension of information such as digital information has the greatest value of information flow in shop floor operations when the shop floor is totally digitalized. Direction of information flow does not have any great influence on shop floor operations processes when the operations processes are digitalized or done by operators as machines.

ІНФОРМАЦІЙНЕ ЗАБЕЗПЕЧЕННЯ ОЦІНКИ ВАРТОСТІ УКРАЇНСЬКИХ ПІДПРИЄМСТВ В СУЧАСНИХ УМОВАХ

Changes occurring in the economy of the whole world and Ukraine, including, will require enterprises to consider the process of valuation of the enterprise in a new way. In its essence, the cost assessment process is an information flow that accepts information about enterprises at the "entrance" and gives information about the value estimation "at the exit." In the conditions of a huge amount of information, it is important to choose the one that can reliably reflect the cost of the enterprise. The lack of a systematic approach to assessing the value of the enterprise and the use of inappropriate sources of information leads to a deterioration of the already difficult situation in this area. The valuation market of the enterprise is considered one of the worst in Europe. The essence of the category "cost" is investigated in the article. The need to estimate the value of the enterprise is determined and the main approaches used to determine the value of the enterprise are determined. The place of information support in the process of valuation of the enterprise is highlighted, the expediency of the correct formation of information support for the assessment of the cost of the enterprise through the management of information flows of the enterprise is substantiated, the consequences of the use of irrelevant and inaccurate information support for the assessment of the cost of the enterprise are outlined. The main approaches to estimating the cost of the enterprise are considered, the features of information support for each type are analyzed. Modeling of the process of management of information flow of estimation of enterprise value is carried out. Various approaches to the formation of information support from the accounting and management accounting are also considered and analyzed, the feasibility of using integrated reporting in the assessment of the cost of the enterprise is proved. On the basis of the study and systematization of the views of domestic and foreign scientists, recommendations are given for the use of certain types of information flows of the enterprise in the process of assessing the value of the enterprise. Conclusions about the importance of information support for a reliable assessment of the value of the enterprise.

УПРАВЛІННЯ ІНФОРМАЦІЙНИМИ ПОТОКАМИ ПІДПРИЄМСТВА: СУТЬ, ВИДИ ТА КЛАСИФІКАЦІЯ

The article reveals the need to consider information flows at transport enterprises, in particular, automobile ones. Considered types of information in the logistics system, namely functional and pragmatic. The factors of the microand macro-environment and their components of the formation of information flows of the enterprise are determined. The concept of the flow of discrete information and monitoring information about a competitor of the enterprise, taking into account its validity and intentions, is revealed. A generalized classification scheme of information flows at the enterprise is given. Information flow management support is listed. The types of information flows are analyzed depending on the features of classification and their content is revealed. Considered information flows in the logistics direction of the enterprise. The concept of information capabilities (potential) of the manager and information resources of the enterprise and their role for the success of the organization are disclosed. Controlling of checking the information flow within the enterprise for quality analysis and interpretation of information, which is necessary to improve the enterprise's activity indicators, is provided. The considered information service system as a means of managing the enterprise's corporate information system. The role of information flows in the activities of enterprise managers is revealed and the stages of their actions regarding the adoption of a management decision are given. Modern information technologies of information flows are given, namely: when the information flow precedes the material flow, accompanies the material flow and lags behind it, which affects the result of the management decision. The main criteria for the quality of the functioning of the corporate information system and the criteria of compliance, which form the quality of information that enters the internal corporate turnover, are considered. These are timeliness, truthfulness, relevance, usefulness, completeness and comprehensibility of information. The document processing automation program "BAS Document Processing KORP" is considered, which is used to optimize the organization and control of the company's data accounting. The essence, norms and role of document flow in the organization and the necessity of its automation in order to increase the productivity of employees and the efficiency of the enterprise as a whole are determined.

Mediation Model of Logistics Service Supply Chain (LSSC) Factors Affecting Organisational Performance

This paper presents the modelling of significant Logistics Service Supply Chain (LSSC) factors affecting oil and gas industry performance in the UAE. Data collection involved the projects of Abu Dhabi National Oil Company (ADNOC). The model consisted of six independent constructs, one mediator’s construct and one dependent construct. The six independent constructs are Transport Management; Inventory Management; Order Process Management; Information Flow Management; Agility of logistics service and Integration capabilities of logistics. The mediator construct is logistic information, and the dependent construct is organization performance. The modelling used the AMOS-SEM approach, which indicates the graphical interaction of the factors toward the company performance. The data used to develop the model was gathered through the structured questionnaire survey amongst the selected respondents from the ADNOC oil and gas company in UAE, with a response rate of 90%, indicating strong participation from the population. Total 379 questionnaire forms were collected and used for analysis. The model was constructed according to the conceptual model and assessed at the measurement and structural level of the model. All the individual measurement models achieved the threshold criteria while the structural model reached the required fitness index. Then the model was run for hypothesis testing and found that four of the paths which are Transport Management; Inventory Management; Order Process Management; Information Flow Management have achieved a significant level. Also, Logistics Information Systems has not mediating effect to the relationship of Logistics Service Supply Chain (LSSC) factors affecting oil and gas industry performance in the UAE. This model contributed to the body of knowledge in presenting the relationship of factors affecting the performance of logistics in the oil and gas industry. It is hoped that the oil and gas practitioners can gain from this model to be applied in their profession.

Digitalizacija poslovanja sektora socijalne i dječje skrbi u Crnoj Gori – socijalni karton (IISSS)

Social Welfare Information System (SWIS) – Social Card is digital transformation in the service of the social and child protection system reform in Montenegro, with the aim of providing the highest quality of social protection for the poor and socially endangered, in the area of material benefits and social and child protection services. This capital project of the Montenegrin Government has significantly improved the way social work centers’ work, because it has supported all business processes and enabled the creation of a single “social card” of the citizens involved in the system of social welfare and child protection services. This paper presents the information system in social work centers and public institutions for accommodation of beneficiaries (which include direct practice, decision-making and case management, information flow management, storage of historical and up-to-date data on beneficiaries and their families), as well as the benefits of this system for beneficiaries, social and child welfare employees and policy makers. SWIS is an important instrument for targeted funding, provision, monitoring and control of material benefits and services provided to families and individuals, and it has improved the capacity of the Government of Montenegro to plan, monitor and manage social and child protection services. The development and introduction of this software required intensive cooperation of experts, employees in the field of social and child protection, software company S&T (Serbia and Montenegro), UNDP and the Directorate for Informatics and Analytical and Statistical Affairs of the Ministry of Labor and Social Welfare. Key words: digitalization in social protection; SWIS; material benefits; social and child protection services; institutions for accommodation of users