УПРАВЛІННЯ ІНФОРМАЦІЙНИМИ ПОТОКАМИ ПІДПРИЄМСТВА: СУТЬ, ВИДИ ТА КЛАСИФІКАЦІЯ

Abstract

The article reveals the need to consider information flows at transport enterprises, in particular, automobile ones. Considered types of information in the logistics system, namely functional and pragmatic. The factors of the microand macro-environment and their components of the formation of information flows of the enterprise are determined. The concept of the flow of discrete information and monitoring information about a competitor of the enterprise, taking into account its validity and intentions, is revealed. A generalized classification scheme of information flows at the enterprise is given. Information flow management support is listed. The types of information flows are analyzed depending on the features of classification and their content is revealed. Considered information flows in the logistics direction of the enterprise. The concept of information capabilities (potential) of the manager and information resources of the enterprise and their role for the success of the organization are disclosed. Controlling of checking the information flow within the enterprise for quality analysis and interpretation of information, which is necessary to improve the enterprise's activity indicators, is provided. The considered information service system as a means of managing the enterprise's corporate information system. The role of information flows in the activities of enterprise managers is revealed and the stages of their actions regarding the adoption of a management decision are given. Modern information technologies of information flows are given, namely: when the information flow precedes the material flow, accompanies the material flow and lags behind it, which affects the result of the management decision. The main criteria for the quality of the functioning of the corporate information system and the criteria of compliance, which form the quality of information that enters the internal corporate turnover, are considered. These are timeliness, truthfulness, relevance, usefulness, completeness and comprehensibility of information. The document processing automation program "BAS Document Processing KORP" is considered, which is used to optimize the organization and control of the company's data accounting. The essence, norms and role of document flow in the organization and the necessity of its automation in order to increase the productivity of employees and the efficiency of the enterprise as a whole are determined.