Indian Management Research Articles

Impact of personality variables on employee engagement-turnover intentions relationship: a study on Indian managers

The present study intends to study the relationship between employee engagement and turnover intentions of managers. It further attempts to study the moderating impact of resilience and organisation identification on employee engagement and turnover intentions relationship. The study consisted of 275 middle level managers belonging to public and private sector organisations of Delhi/NCR region. Statistical tools like descriptive statistics, correlation and regression were used to test the hypothesised model. A negative and significant association was found between employee engagement and turnover intentions. Resilience and organisation identification significantly moderated the employee engagement and turnover intentions relationship. It is high time for the management to realise the importance of the pillars of the organisations and give them the culture that keeps them more engaged and thereby, reducing the chance of turnover intentions.

Analysis of Business Excellence Strategies of selected Global Organization: Learnings for India

The need to excel in business for companies cannot be emphasized more in the recent global scenario. The companies are moving on from quality focus to excellence focus. In fact they are focusing on becoming world class organizations. The question arises is how will corporations ‘know’ which quality parameters to focus on to improve quality and achieve business excellence. How should leaders and managers ‘motivate’ their teams to actually ‘make excellence happen’? One of the approaches is to study business practices used by successful and excellent companies. Now the question is how to identify the companies following best practices. This can be done by studying the corporations which use Business Excellence Models (BEM) and exhibited remarkable results. There are several excellence award Models in use like European Quality Award given by EFQM, Malcolm Baldrige award in USA and various others. Corporations adopt these models by aligning their strategy or work culture with an aim to win excellence awards and for self assessment. The research is based on the study and analyses of the best practices adopted by the five winners of EFQM Global Excellence Award, 2018 for achieving business excellence. The companies studied are Infineon Technologies Austria AG, Dubai Police, Tarsus Belediyesi (Municipality), Mini Assembly, Plant Oxford and Yangtze optical fibre and cable joint stock limited company (YOFC). The best practices adopted by these organizations were studied separately for each of the organizations and a comparative analysis was done to identify the overall strategies adopted by these organizations for excelling in their domain. The results of the research will highlight the aspects which are most important for enterprises to excel and improve their quality. Indian managers can take cues from the research to analyze the shortfalls of their organizations and identify the areas for improvement. The findings can also be utilized by academicians, organizational performance coaches, learning organizations etc.

Impact of demographic variables on emotional intelligence and leadership behavior of executives of private insurance companies working at Nagpur

Environmental changes are causing fundamental transformations which have a dramatic impact on organizations and presents new challenges for human resources management in general and leadership in particular. The transformations do represent a shift from traditional intelligence to a new paradigm of Emotional intelligence. It has been human nature to desire stability even in the ever changing professional lives. This system of life and organizations is fluid dynamic and potentially self renewing wherein today's best leaders are learning to “go with the flow “to accept the inevitability of constant change cannot be cuddled and integrated without addressing to the deepest thoughts and feeling of Indian managers. This requires the managers to open up the heart and deal with the emotions, welcoming them into the workplace to ensure success in this ever changing industrial environment. Various research studies have unraveled that the leaders with higher emotional intelligence see changes as opportunities for something better, and they do not cherish stability but ongoing development of individual workers and of the organization itself become their prime agenda. This phenomenon of paradigm shift has led many researches in the area and present one is also an attempt in the line. The challenges get multiplied when the industry executives have to work in diverse work culture. The work force diversity has not only affected the emotional stability of the executives but has also come in the way of leadership behavior and effectiveness. It is observed that a person's leadership style changes, the research were puzzled by the fact that while IQ could predict the academic performance to some level, the professional and personal potential, yet there was something in the equation. Some people with extraordinary IQ scores were doing poorly in the professional life. One could say that they were wasting their potential by thinking, behaving and communicating in a way that hindered their chances to succeed, and the major missing part in the success equation was identified as cognitive skills. The discover of cognitive skills and abilities, through appears to be outside the scope of IQ, yet is indisputably important. If there are some critical components of human intelligence independent of those measured by IQ, their discovery and elucidation will contribute a better, more complete theory of human success with proper blend of Emotional Quotient(EQ).

Garbage as fuel: pursuing incineration to counter stigma in postcolonial urban India

ABSTRACTThis paper explains why local leaders may adopt and promote forms of environmentalism that privilege aesthetic and class-based concerns, displacing environmentalisms of the poor that promote more socially just and sustainable practices. Presenting a case study from Delhi, India, I ask why centralised and mechanised approaches to garbage services, which included incineration or “waste-to-energy,” were promoted over manual recycling systems despite their unproven efficacy and significant expense. I argue that Indian leaders saw incineration as a mechanism for decontaminating garbage, and by association, de-stigmatising the city’s reputation. Transforming a chaotic cluster of materials – garbage – into a singular object for incineration – fuel – allowed Indian bureaucrats and managers, who tend to be upper-caste men, to claim and profit from materials that are recycled by lower-caste and Muslim informal workers. I analyze ethnographic and documentary evidence and find that these motivations became particularly legible during the 2010 Commonwealth Games in Delhi, when postcolonial desires for international recognition were made explicit.

Prospects and Challenges of Social Media Marketing: Study of Indian Management Institutes

Purpose - The research aimed to reveal real decisional behavioral of management institutes in India for social media marketing usage, and analyses of empirical elements of social media consumption pattern. Research design, data, and methodology - The investigation was based around a research methodology using quantitative analysis with appropriate statistical techniques on random surveys of consumers, detailed exploratory and confirmatory factor analyses are applied to assess the empirical validity of the model and multiple regression employed using R studio edition to validate the reliability of the developed models. Results - A new conceptual framework is proposed - the management institutions decision model, providing a tool for effective and more focused decision-making strategies for developing better utilization techniques for social media. Management institutions have different requirements based upon objectives and resources available. The evidence suggests that the administrators need to be more aware of consumer indicators when targeting and designing social media marketing strategy. Conclusions - The research was based on samples and not the entire population of target consumers, providing limitations. As an inferential statistical method was chosen, the results might be susceptible to inaccuracy. The model developed from different age users, thereby providing rich perspectives into social media usage pattern.

Impact of investment in intangible assets on corporate performance in India

PurposeThe purpose of this paper is to evaluate the impact of investment in Intangible Assets on the corporate performance of Indian companies for a period of twelve years from 2001 to 2012.Design/methodology/approachIntangible assets have been measured using the “Intangible Assets Monitor” method developed by Sveiby (1997).FindingsThe results of panel data regression model reveal that Intangible Assets affect performance of companies positively after controlling for firm size, age, leverage, physical capital intensity, market share, risk, industries and dummy year.Practical implicationsThe study is of immense importance to corporate managers in improving managerial insight into the significance of investment in Intangible Assets. The results direct Indian managers to understand and realize the importance of Intangible Assets and keenly invest in research and development, technology, software, advertising, customer relationship management and human resources to further augment their performance.Originality/valueSpecifically considering India, the research related to the association between Intangible Assets and performance is undersized. Thus, the present study would contribute to the existing literature comprehensively.

How Faculty Members Develop Views on Internationalization: The Case of a Top-Ranked Indian Business School

Internationalization of higher education is considered to be among the most widely researched as well as one of the most misunderstood topics. In this study, we take a phenomenological approach to better understand what internationalization means to faculty members at a leading business school in India, as the country has emerged as one of the largest providers of management education in the world today. This is important because faculty members are considered to be the key drivers of internationalization at their institutions. We find that internationalization means different things to different faculty members, and that these views are strongly shaped by each faculty member’s unique set of past international experiences. We are able to link these views to De Meyer’s three strategic drivers of globalization/internationalization, and find that for Indian management faculty, the desire to enrich the home base emerges as the dominant driver of internationalization, followed by the desire for global learning. Although not a prominent driver, the desire to leverage India’s unique knowledge base was also evident. We expect that these views will drive the future internationalization endeavors of this and other similar leading Indian business schools.

Panch Siddhanta (Five Principles) of Indian Ethos and Indian Management: Towards Vedanta-in-Practice

This paper presents five founding ideas of Indian ethos leading to five principles of Indian Management. These include (1) Oneness (2) Two types of human beings: (Thought-Action) Positive and (Thought-Action) Negative (3) Three Gunas or Qualities of Nature represented by Violent, (Vibrant and Silent energies (4) Four Purusharthas (Goals) of life and (5) Panch-koshas: Five sheaths model of human personality. Paper explores implications of these five principles for 'Practical Spirituality' in individual, social and organization contexts.

Satisficing Career Choices of Indian Women Managers

Reasons that have an effect on the career development of women in corporate India are complex. The purpose of this research is to examine the career development choices made by Indian women manager...

Relationship of emotional intelligence with cultural intelligence and change readiness of Indian managers in the service sector

PurposeThe purpose of this paper is to establish the relationship of emotional intelligence with the cultural quotient (CQ) and change readiness of Indian managers in the service sector.Design/methodology/approachUsing purposive sampling, data were collected from 109 middle-level managers of the Indian service sector, comprising of top five contributing industries to the GDP of India (retail, real estate, banking and insurance, information technology and tourism). Emotional quotient (EQ) was measured by using the Emotional Intelligence Scale by Singh (2004), Cultural Intelligence Scale by Ang and Dyne (2008) was used to calculate CQ, and for measuring change readiness, Change Readiness Questionnaire developed by Kriegel and Brandt (1996) was used.FindingsEQ has a significant and positive relationship with CQ (r=0.537) and the subscales of CQ are positively related with EQ. EQ is significantly positively related with change readiness (r=0.513) and the subscales of change readiness are also positively related with EQ.Research limitations/implicationsThe research is limited to only 109 middle-level Indian managers of the service sector.Originality/valueTraining of managers on Emotional Intelligence can lead to better handling of conflict and erase misunderstandings because of cultural diversities and could also help managers to deal with change more effectively and appropriately.

Examining workplace bullying-outcomes relationships among Indian managers

PurposeThe purpose of this paper is to examine the relationship between workplace bullying and employee outcomes (intention to quit (ITQ), job satisfaction and work engagement) with psychological contract violation (PCV) as mediator and workplace friendship as moderator.Design/methodology/approachData were collected from 835 full-time Indian managerial employees working in different Indian organizations.FindingsResults revealed that PCV mediated bullying-outcomes (ITQ, job satisfaction and work engagement) relationship and effects of workplace bullying on proposed outcomes were weaker in the presence of high workplace friendship.Research limitations/implicationsA cross-sectional design and use of self-reported questionnaire data are a limitation of this study. As the study did not cover all sectors, the results of this study should be interpreted with caution.Originality/valueTo the best of the authors’ knowledge, this study is rare attempts to examine the mediating role of PCV and the moderating role of workplace friendship in bullying-outcomes relationships. This study also contributes in terms of its context and sample.

Indian Management in a New Era: Towards New Mantras in Management and Leadership

Evolution of Management Thought over last hundred years can be broadly classified in terms of four distinct eras viz. ‘Scientific’ Management era (with its beginning around 1900), Human side era (with its beginning around 1960s) and the New Mantras era (with its beginning around 2000) wherein Human and Spiritual Values are finding an echo in Management Thought and now we are entering in to Holistic era. During the ‘Scientific Management’ era, Management Thought was deeply influenced by the disciplines of Engineering and Economics. During the Human side era, management theory and practice was deeply influenced by the discipline of Psychology and related disciplines. With the acceptance of Yoga and Meditation as stress management tools for Corporate Managers, the discipline of Spirituality/Inner sciences started influencing the Management Thought in general leading to many New Mantras in Management and Leadership thus paving the way for arrival of Holistic era wherein management thought is rooted in Holistic approach to management and leadership.

Mutual Fund Performance Using Unconditional Multifactor Models: Evidence from India

In contrast to developed countries, Indian capital markets do not exhibit strong efficiency and therefore it appears possible that fund managers beat the benchmarks. We examine the existence of superior performance of open-ended equity mutual funds in India with various models including traditional Capital Asset Pricing Model (CAPM)-based as well as recent Fama–French–Carhart (FFC)-factors-based models. We use a survivorship-bias free database including all schemes since inception till recently. We found evidence of stock picking and timing abilities in Indian fund managers. Our results are robust to changes in benchmarks, return frequency, and effects of heteroscedasticity and autocorrelation (HAC).

Indian Ethos, Indian Culture and Indian Management: New Frontiers in Management Thinking

During recent years, Indian concepts have acquired a new prominence at the global level. Its roots go back to 1960s, when several Indian Spiritual Movements (ISMs) acquired a worldwide acceptance and presence. Transcendental Meditation (TM), ISKCON, Brahma Kumaries etc. are a few illustrations. Further, after 1980s, many new movements emerged and acquired global presence such as Baba Ramdev’s yoga revolution, Art of Living, Vipassana meditation, SVYASA Yoga University’s Cyclic meditation etc. Yoga in its many variant forms has become very popular. International Yoga Day on June 21, declared by United Nations is an acknowledgement of the same. Thus, Indian cultural ideas and concepts are finding wide acceptance and following in the West. In fact, many ideas with origin in Indian thought have influenced life of nations, individuals and organizations.

The chronology of community participation in Indian forest management

The paper discusses the chronological changes in Indian participatory forest management from the perspectives of forest conservation and the impact of participatory forest management approach in the context of socio-economic issues of native dwellers, using archival resources, secondary information and previous academic and non-academic materials. The idea of participatory forest management in India can be traced back to the British colonial period. However, this idea was revitalized in the 1980s. Historically, it was hard to protect entire forest areas by the Forest Department because the forests had been part of local peoples' day-to-day life. Therefore, native peoples' participation in forest management along with their socio-economic improvement has been required to protect forests. Throughout the history of community participation, villagers have been involved in forest management schemes through a give-and-take symbiotic relationship. Community participation in forest management from the standpoint of forest conservation in India has shown that it is an evolving process, embedded within local socioecological systems and negotiated between the state and local communities.

Change management in Indo-Japanese cross-cultural collaborative contexts

PurposeWithin the globalized commercial context, Japanese business activity in India has increased significantly. The purpose of this paper is to highlight common attitudinal traits that would facilitate orientation of Indian executives towards Japanese management methods through, for instance “reverse adaptation”, using an approach other than cultural dimensions that have emerged in recent decades and consider how these play out in change management contexts.Design/methodology/approachA literature review was undertaken which found significant parallels between traditional Indian philosophy and modern Japanese management methods, inter alia long-term orientation, equanimity and Nemawashi (pre-arranged participative decision making) and shared spiritual dimensions. The paper employed a methodology of participant observation and semi-structured interview approaches contextualized through lived experience methodology (Van Manen, 2015). These events are described and analysed narratively using a blend of qualitative participant observation and reflexive critical incident review.FindingsThe findings, by examining the confluence of Indian and Japanese management, provide an innovative avenue of research and theory for change management.Research limitations/implicationsThe research employs an inductive methodology which employs vignettes to examine Indo-Japanese contexts. The limits to generalization are recognized within the study. The paper offers important implications on Indo-Japanese collaboration and change management.Practical implicationsThese findings have important practical implications for Indian and Japanese managers who will be able to engage better within the dynamics of the Japanese work environment in Japanese subsidiaries in India. These same insights could also potentially facilitate wider examples of working in Japanese environments, either in Japan or outside Japan. At a more general level, the findings are relevant to all foreign investors in India for enhanced employee engagement by providing insights into spiritual values of Indian managers and their impact on change management situations.Social implicationsThere is emerging research on how traditional Indian philosophy tenets can be found in modern (western) management. This paper provides reasons, based in the extant literature, to believe that modern Japanese methods can trace their origin in Buddhist Indian philosophical thought and offer important implications for managing change.Originality/valueThe paper offers in-depth original insights into Indo-Japanese collaborative contexts.

REVIEW OF ENERGY MANAGEMENT AND ENERGY AUDIT IN INDIA

REVIEW OF ENERGY MANAGEMENT AND ENERGY AUDIT IN INDIA

Bridging the rigour-relevance gap in management research through collaboration: an empirical investigation and implications

The academic research relevance to industry is an ongoing debate, and it is considered of little relevance to practitioners. The wider gap between academic research and practitioner disciplines leads to irrelevant theory formulation and invalid practice. This paper reassesses the rigour-relevance gap in the context of management research in India and suggests that collaboration between academicians and researchers can bridge the gap. The collaborative research state is empirically examined among top 5% management researchers in India, and the growth of collaborative research is modelled. The model shows that the collaborative research among top Indian management researchers has reached its peak at around the year 2014 and has entered declining phase. While many of the researches are carried out in the light of the rigour-relevance debate in examining the problem and providing solutions, the present study focuses on the empirical analysis of the present state of collaborative research in India and models its growth.

Management of Students’ Motivation in Business Schools: A test of an indigenous model

The construct of need saliency posits that different levels of priority are attached to different categories of needs in a given subset of human population. Accordingly some needs are regarded as salient whereas other needs are considered non-salient. The present investigation provides an empirical test of this pan-cultural model. Indian management students were administered with a multipart study behaviour questionnaire. They were asked to rank-order 16 study outcome factors. These include brand name of institution, gaining knowledge, cordial relationship, opportunity for higher studies, supportive learning environment, interesting course-work, sound policies, multi-skilling, healthy interpersonal relations, collaborative learning, professionally competent teachers, well-planned schedule, individual attention, freedom from social pressure, job prospect, and fair assessment. The model suggests that motivation is significantly related to salient need satisfaction. In contrast motivation is unrelated to non-salient need satisfaction. The examination of relationship between salient need satisfaction and motivation provided supportive evidence for the indigenous model.

Bridging the rigour-relevance gap in management research through collaboration: an empirical investigation and implications

The academic research relevance to industry is an ongoing debate, and it is considered of little relevance to practitioners. The wider gap between academic research and practitioner disciplines leads to irrelevant theory formulation and invalid practice. This paper reassesses the rigour-relevance gap in the context of management research in India and suggests that collaboration between academicians and researchers can bridge the gap. The collaborative research state is empirically examined among top 5% management researchers in India, and the growth of collaborative research is modelled. The model shows that the collaborative research among top Indian management researchers has reached its peak at around the year 2014 and has entered declining phase. While many of the researches are carried out in the light of the rigour-relevance debate in examining the problem and providing solutions, the present study focuses on the empirical analysis of the present state of collaborative research in India and models its growth.