Impact of demographic variables on emotional intelligence and leadership behavior of executives of private insurance companies working at Nagpur

Abstract

Environmental changes are causing fundamental transformations which have a dramatic impact on organizations and presents new challenges for human resources management in general and leadership in particular. The transformations do represent a shift from traditional intelligence to a new paradigm of Emotional intelligence. It has been human nature to desire stability even in the ever changing professional lives. This system of life and organizations is fluid dynamic and potentially self renewing wherein today's best leaders are learning to “go with the flow “to accept the inevitability of constant change cannot be cuddled and integrated without addressing to the deepest thoughts and feeling of Indian managers. This requires the managers to open up the heart and deal with the emotions, welcoming them into the workplace to ensure success in this ever changing industrial environment. Various research studies have unraveled that the leaders with higher emotional intelligence see changes as opportunities for something better, and they do not cherish stability but ongoing development of individual workers and of the organization itself become their prime agenda. This phenomenon of paradigm shift has led many researches in the area and present one is also an attempt in the line. The challenges get multiplied when the industry executives have to work in diverse work culture. The work force diversity has not only affected the emotional stability of the executives but has also come in the way of leadership behavior and effectiveness. It is observed that a person's leadership style changes, the research were puzzled by the fact that while IQ could predict the academic performance to some level, the professional and personal potential, yet there was something in the equation. Some people with extraordinary IQ scores were doing poorly in the professional life. One could say that they were wasting their potential by thinking, behaving and communicating in a way that hindered their chances to succeed, and the major missing part in the success equation was identified as cognitive skills. The discover of cognitive skills and abilities, through appears to be outside the scope of IQ, yet is indisputably important. If there are some critical components of human intelligence independent of those measured by IQ, their discovery and elucidation will contribute a better, more complete theory of human success with proper blend of Emotional Quotient(EQ).