Employees In Government Agencies Research Articles

Factors Affecting Performance of Open Government Data Initiatives: A Multi-Method Approach Using Sem and FSQCA

ABSTRACT Recent interest and development in open government data (OGD) has led government agencies of many countries to introduce OGD initiatives. While the performance of OGD initiatives (POI) in some agencies has been impressive, for others it has been less so. To understand the underlying factors that influence OGD initiatives and drawing on the technology-organization-environment (TOE) framework, we propose a model that incorporates seven context-specific TOE variables. The model was tested with two complementary methods applied to responses in 198 surveys completed by Australian government agency employees. In the first stage, structural equation modeling detected that quality of data, management leadership, skilled operational professionals, political commitment, and external pressure significantly contribute to POI. However, the concept of the TOE framework fundamentally implies a joint effect, suggesting a configuration rather than independent effect of TOE variables. Therefore, in the second stage, we investigated the model using fuzzy set qualitative comparative analysis (fsQCA), which is new to information systems research and appropriate for configuration analyses. The fsQCA results suggested complex configurational trade-off effects among the variables. Specifically, quality of data and metadata, management leadership, skilled operational professionals, and political commitment were found to drive POI. Inhibitors of POI included lack of skilled staff, lack of technology infrastructure, lack of political commitment, and external pressure. Our findings contribute to the information systems literature and managerial practice by providing strategic insight to improve OGD initiatives.

Analisis Determinan Terjadinya Fraud Di Pemerintahan

The 2018 Corruption Perception Index (CPI) data states that Indonesia is in 89th position out of 180 other countries. The purpose of this study is to determine the factors of fraud in the government sector. This study used a sample of 150 employees of government agencies in Indramayu Regency. Data collection by using a questionnaire. The sampling technique uses convenience sampling. Analysis of the data using Structural Equation Modeling (SEM) with smartPLS. The results of the study found that leadership style, effectiveness of internal control, suitability of compensation, organizational ethical culture and law enforcement had no effect on the existence of fraud in the Indramayu Regency Government. Meanwhile, organizational commitment has been shown to have a positive effect on fraud in the Indramayu Regency Government. This study provides a new argument where hard work is needed to eradicate fraud in the government environment. It takes cooperation, commitment, and self-awareness from all elements of society so that fraud can be suppressed.

The role of organizational culture and voluntariness in the adoption of artificial intelligence for disaster relief operations

PurposeThe study explores the readiness of government agencies to adopt artificial intelligence (AI) to improve the efficiency of disaster relief operations (DRO). For understanding the behavior of state-level and national-level government agencies involved in DRO, this study grounds its theoretical arguments on the civic voluntarism model (CVM) and the unified theory of acceptance and use of technology (UTAUT).Design/methodology/approachWe collected the primary data for this study from government agencies involved in DRO in India. To test the proposed theoretical model, we administered an online survey questionnaire to 184 government agency employees. To test the hypotheses, we employed partial least squares structural equation modeling (PLS-SEM).FindingsOur findings confirm that resources (time, money and skills) significantly influence the behavioral intentions related to the adoption of AI tools for DRO. Additionally, we identified that the behavioral intentions positively translate into the actual adoption of AI tools.Research limitations/implicationsOur study provides a unique viewpoint suited to understand the context of the adoption of AI in a governmental context. Companies often strive to invest in state-of-the-art technologies, but it is important to understand how government bodies involved in DRO strategize to adopt AI to improve efficiency.Originality/valueOur study offers a fresh perspective in understanding how the organizational culture and perspectives of government officials influence their inclinations to adopt AI for DRO. Additionally, it offers a multidimensional perspective by integrating the theoretical frameworks of CVM and UTAUT for a greater understanding of the adoption and deployment of AI tools with organizational culture and voluntariness as critical moderators.

Efektivitas Aparatur Sipil Negara dalam Pelayanan Publik Disdukcapil Kota Denpasar

When providing government agency services, the most important thing to consider is in what ways government agencies can help the community to the maximum. In providing community services, efforts need to be made by all employees of government agencies, not only in the "Front Line Office", but also in the "Back Line Office". Making a Family Card (KK) is very important and only the state civil apparatus (ASN) can process the KK, so effectiveness and transparency to the public at 
 the Denpasar City Civil Registry Office (Capil) is very important in the process of public service. The formulation of this problem is how is the Disdukcapil public service arrangement in Denpasar? And how is the effectiveness of the Disdukcapil ASN service in Denpasar? The research method uses empirical descriptive. The data is processed by quality method. Data sources in the form of primary data through interviews and field observations. The results showed that the Disdukcapil Public Service Arrangement of Denpasar City was civil registration documents such as CoW, Identity Card (KTP), Population Certificate (Suket) of Population including Moving Suket, Birth Suket and Death Suket. The KK is the document that is the most handled in the Disdukcapil City of Denpasar. The effectiveness of the Disdukcapil ASN service in Denpasar City is theoretically good but needs to be improved by the application of a digital system in the procedure of making population documents. Barriers that were found were less responsive at the level of service officers (front line) up to the level of responsible agency. The response to various complaints, aspirations, and expectations of the community was not heard. In addition, the main obstacle is lack of coordination from various service units related to one another. As a result, overlapping or policy conflicts often occur between one service agency and other related service agencies.
 
 

Anti-corruption management in a government institution as an element of anti-corruption policy in Ukraine

It is noted that the increase in corruption crimes among employees of public institutions requires changes in approaches to anti-corruption policy in the management of the organization. It has been announced that it is expedient for anti-corruption management to enter state bodies in accordance with the state anti-corruption policy, using corruption risks, increasing public confidence in state bodies, and being implemented in various state bodies taking into account the specifics of each. Given the high urgency of the issue for Ukraine, there is a lack of scientific work to determine the best ways to solve problem situations. The purpose of the article is to analyze anti-corruption management in a public institution as one of the components of anti-corruption policy in Ukraine. Anti-corruption management is described as an element of strategic planning. It ` s role in the formation of a positive image, a strong business reputation of the state institution is considered. The directions of realization of the anti-corruption management system are presented. The interpretation of the concepts of «management» and «anti-corruption management» is presented. The tasks of anti-corruption management are listed and characterized. The importance of implementing the provisions of the anti-corruption management program for the development of corporate culture is described. The destructive phenomenon in anti-corruption management is considered – «frustrating tolerance», which negatively affects the formation of an effective management strategy. The importance of identifying corruption risks when planning anti-corruption measures is noted. The key aspects that need to be taken into account when identifying corruption risks in the organizational and managerial activities of a public institution are considered. The list of documents, the maintenance of which is necessary within the framework of anti-corruption management, is noted. The expediency of observing certain stages of the fight against corruption, taking into account the specifics of the public sector, is outlined. The system of compliance and its content are characterized as one of the most effective approaches to the implementation of anti-corruption management. The principles on which each of the groups of anti-corruption measures should be based are indicated. Emphasis is placed on the expediency of focusing anti-corruption management on the formation of a conscious attitude of each employee of a state institution to good behavior, quality and transparency of work, its governing bodies and the activities of its employees. A meaningful description of the content of the implementation of anti-corruption policy in personnel management through the prism of the formation of a negative attitude to corruption, training and implementation of measures to disseminate information on anti-corruption programs, includes the following system of measures . Options for organizing training and exchange of experience among employees of government agencies on the prevention of corruption in the performance of professional duties are considered. In conclusion, it should be noted that the issue of quality anti-corruption management for Ukrainian government agencies is a priority issue and requires the development of a system of effective measures taking into account the specifics of each sector.

Affective and Normative Commitment as Intervening Variables of the Links between Ethical Leadership, Religiosity, and Fraud

This study aims to examine the mediating effect of affective and normative commitments in the relationship between ethical leadership, religiosity, and fraud in Indonesia government institutions. Using the cluster sampling method, data was collected through surveys with respondents were employees of government agencies in Indonesia. The survey obtained 111 responses and the data were analyzed using path analysis. The findings revealed that ethical leadership and intrinsic religiosity have a direct negative effect on employees’ legal fraud engagement. However, only ethical leadership that indirectly and negatively affects employees’ legal fraud through affective commitment. The normative commitment does not mediate the effect of intrinsic religiosity to legal fraud engagement. Hence, this study provides evidence on the importance of the control environment as well as the presence of ethical leaders in government institutions.

Students’ entrepreneurial competence formation approaches in the human health background Studying

The article presents the students‘ entrepreneurial competence formation approaches of higher education. The importance of students acquiring health-preserving competence in the process of education at V. N. Karazin Kharkiv National University. Educational and professional programs –―Secondary education (Biology and human health)‖ and ―Secondary education (Human health)‖ were analyzed in order to identify the specifics of the formation of health competence.
 The value of the foundations of the students‘ entrepreneurial competence formation who master the knowledge, skills and abilities in the basics of health for their implementation in professional activities, taking into account the requirements of Ukraine as a European state.
 According to the results of the study of scientific research, it has been revealed that the students‘ entrepreneurial competence formation is paid attention only in the process of education of future specialists in international economic relations, business, etc. It has been established that the study of the basics of entrepreneurial activity of students is aimed at the formation of their competencies for work in positions of managers, employees in government agencies and institutions, and so on.
 It was also investigated that the students‘ entrepreneurial competence formation who study the basics of health is possible if they study interdisciplinary disciplines on relevant topics, due to their own choice in this area and even in a distance format. It has been noted that the Center for e-learning of V. N. Karazin Kharkiv National University provides distance education for students and anyone wishing to gain knowledge in various fields. It was also revealed that teachers under the guidance of employees of this center create distance e-courses in the Moodle system, pass the appropriate certification of their intellectual work and manage the student education via the Internet in a comfortable environment for all participants in the educational process.
 As a result, it is noted that the preparation of highly qualified specialists, possessing the health and entrepreneurial competencies will ensure the preservation and strengthening the health of the population of Ukraine, promote the best realization of acquired knowledge, skills and abilities of students even in difficult conditions of future professional self-realization.

Structural Equations Modeling of the Relationship between Human Resource Strategies and Talent Management with the role of Educating Workers in Governmental Organizations of Kerman Province

This study aimed to model the structural equations of the relationship between HR strategies and talent management with respect to the educating workers. The current research is applied and developmental in terms of purpose and with regard to the research method it is a descriptive and correlational one. The statistical population of this study included all employees of government agencies in Kerman province in 2019 (n=8675), and the sample size was 367 using Cochran formula, which were selected by stratified random sampling. Data collection instrument consisted of three researcher-made questionnaires including 50-item queastionaire of HR strategies with validity of 0.82 and reliability of 0.87, 50-item questionaire of talent management with validity of 0.77 and reliability of 0.79 and 98 questionnaires of knowledge worker employees with validity of 0.84 and reliability of 0.74. Structural equation modeling using amos22 software was used for data analysis. The results revealed that the relationship between human resource strategies to educate the foals of this study to the workers in Kerman province government agencies was well-fitted. Strategies Human resources, which involves commitment, free agent, paternalistic, secondary strategies, can have a significant relationship with talent management, including the components of hire, evaluate, develop and maintain, and knowledge workers have mediating role with knowledge and technical reasoning, individual skills and attitudes, professional skills and attitudes, interpersonal skills and attitudes, and system, product, and process development skills in line with HR strategies and talent management, and free agent strategy is the best and most effective HR strategy that affects talent management.

Attitudes of Employees Towards the Use of Social Media in Governmental Agencies in Saudi Arabia: اتجاهات العاملين نحو استخدام وسائل التواصل الاجتماعي في الأجهزة الحكومية بالمملكة العربية السعودية

The study investigated the attitudes of employees in Saudi governmental agencies towards the use of social media means in the workplace. The study seeks to answer the following key question: "What are the attitudes of employees towards the use of social media in the workplace from the point of view of employees in government agencies in Saudi Arabia?" The importance of this study stems from the fact that the use of social media has become a reality in the workplace. Moreover, the importance of the study comes from the lack of studies in the field of subject, and the study sought to test a number of hypotheses, the most important of which is to know the statistical differences in the attitudes of workers towards the use of social media according to the quality and number of programs used most among workers during official working hours as well as the reasons for the use of social media.Samples were collected, which consisted of (416) employees from various governmental agencies. The researcher designed a questionnaire to collect information, which included (personal and functional characteristics, social media in the workplace). These were distributed to the sample of the study, namely the employees who attended training programs at the Institute of Public Administration in Riyadh, during the first two weeks of May 2018. The study found that WhatsApp was the most widely used among employees, followed by Twitter, YouTube and Snapchat. The communication for work was less than communication with family and friends as well as fun and entertainment. The percentage of employees using social media in the mornings and afternoons was high, The use of different social media in the workplace on a regular basis, as well as the reasons for the use of social media in general, varied between seeking new friendships, browsing entertainment sites, social networking, as well as the search for information for the purposes of work or communication for business purposes. The study recommended the value of educating employees both on the importance of employing social media for the benefit of work, and on the regulations and legislations for the optimal use of social media.

Decision makers\u2019 experience of participatory dynamic simulation modelling: methods for public health policy

BackgroundSystems science methods such as dynamic simulation modelling are well suited to address questions about public health policy as they consider the complexity, context and dynamic nature of system-wide behaviours. Advances in technology have led to increased accessibility and interest in systems methods to address complex health policy issues. However, the involvement of policy decision makers in health-related simulation model development has been lacking. Where end-users have been included, there has been limited examination of their experience of the participatory modelling process and their views about the utility of the findings. This paper reports the experience of end-user decision makers, including senior public health policy makers and health service providers, who participated in three participatory simulation modelling for health policy case studies (alcohol related harm, childhood obesity prevention, diabetes in pregnancy), and their perceptions of the value and efficacy of this method in an applied health sector context.MethodsSemi-structured interviews were conducted with end-user participants from three participatory simulation modelling case studies in Australian real-world policy settings. Interviewees were employees of government agencies with jurisdiction over policy and program decisions and were purposively selected to include perspectives at different stages of model development.ResultsThe ‘co-production’ aspect of the participatory approach was highly valued. It was reported as an essential component of building understanding of the modelling process, and thus trust in the model and its outputs as a decision-support tool. The unique benefits of simulation modelling included its capacity to explore interactions of risk factors and combined interventions, and the impact of scaling up interventions. Participants also valued simulating new interventions prior to implementation in the real world, and the comprehensive mapping of evidence and its gaps to prioritise future research. The participatory aspect of simulation modelling was time and resource intensive and therefore most suited to high priority complex topics with contested options for intervening.ConclusionThese findings highlight the value of a participatory approach to dynamic simulation modelling to support its utility in applied health policy settings.

- The role of administrative leadership in dealing with work stress - An empirical study on employees in governance in Riyadh region: دور القيادة الإدارية في التعامل مع ضغوط العمل - دراسة تطبيقية على الموظفين بإمارة منطقة الرياض-

The problem of the study is to identify the role of administrative leadership in dealing with the pressures of work through the perspective of employees، And sources of work pressure for individuals working in organizations. Also Provide suggestions and recommendations for future studies on the role of administrative leadership in dealing with work pressures. This research aims to identify the role of administrative leadership in dealing with the pressures of work through the perspective of employees. As well as identify sources of work stress for individuals working in organizations. The importance of the study through the contribution of the results of this study to support the current and future plans and policies for the development of performance of employees in government agencies of the state. To achieve this، a special questionnaire designed on the Likert scale was prepared and distributed to the sample، The field approach methodology was used as well as the desktop method together. One of the findings of the researcher that there is a trend towards approving the availability of positive organizational climate and the role of administrative leadership in dealing with the pressures of work. One of the most important recommendations is the need to provide an encouraging work environment for the employee in order to increase efficiency and increase the effort of the employee and intensify training programs on how to deal with the pressures of work for employees.

Exploring the relationship among psychological safety, knowledge sharing, and innovation

With the rapid changes in technology and extreme global competition, organizations today have been forced to explore avenues to be innovative in order to survive this extreme competition and maintain their competitive edges. Innovation has made it possible for organizations to provide strategic advantages for costs reduction, new product and service disparity, and improved quality. This study explores and explains the connection among employees’ perceived psychological safety in the workplace, knowledge sharing, and organizational innovation performance in the context of public sector in Papua New Guinea. The findings show that psychological safety has a direct effect on organizational innovation and an indirect effect on organizational innovation through knowledge sharing. This study is a quantitative research using a self-administered questionnaire as the major research instrument to collect the data. Sample of this study were 160 employees of government agencies in Papua New Guinea who have been working in the agency for more than 2 years. The analytical results provide important practical implications for public sector managers in Papua New Guinea regarding how to encourage employees’ knowledge sharing behavior and facilitate organizational innovation performance.

Policymakers and stakeholders' perceptions of science-driven nuclear energy policy

Abstract This study surveyed 137 policymakers and key stakeholders (e.g., employees of government agencies, academic institutions, nonprofit organizations, industry, and advocacy groups) involved in making decisions on nuclear energy policy, investigating how they differentially perceived the importance of scientific evidence in driving nuclear policy. We also identified the policy areas that each group of decision-makers are mostly concerned about and showed how such concerns might contextualize and ultimately shape their perceptions of science-driven policy.

Evaluation Moderating Role of Organizational Trust on Relationship Between Leadership Styles with Employee Performance

NOTE: THIS ARTICLE WAS PUBLISHED WITH THE INFORMING SCIENCE INSTITUTE. Aim/Purpose................................................................................................................................................................................. The main objective of this study is to analyze the relationship between leadership style, performance, and organizational trust. In addition, it will look into the relationship between four leadership styles and employee performance moderating by organizational trust in the case of Shahid Hashemi Nejad Gas Refinery. Background................................................................................................................................................................................. The leadership is one of the key important functions in the organization. The leader is the one who can control factors and practices in the organization such as: individual rights, working conditions, and policies of the organization, assess progress and assign responsibility. In fact, how the leaders controls these factors and motivate the staff is and index of the extent to which the leader has been effective. For this reason, it is expected that the person who is the leader of an organization does necessarily have an understanding of how to perform all the duties of a manager. However, there has not been a complete research on the effectiveness of organizational trust in the relationship between leadership style (based on Likert’s theory) and the performance of employees in government agencies. Therefore, the main research question is; whether organizational trust has a moderating role in the relationship between leadership style and employee performance. Methodology................................................................................................................................................................................. The present study is applied research.The measurement instruments used in this research is a survey questionnaire. The Validity and reliability of the questionnaires are based on expert opinions. The statistical population of this research is all employees of Shahid Hashemi Nejad Gas Refinery using stratified random sampling. A total of 196 employees were selected as the sample of this study. The structural equation modeling (SEM) was perfumed in order to answer the research questions. Contribution................................................................................................................................................................................. This paper aims to focus on the sanctions, limitations and seriousness of the situation and prioritize steps to use the right leadership style in organizations. Findings...................................................................................................................................................................................... In general, the findings of the research indicate the absence of evidence of a moderating role played by organizational trust (horizontal, vertical, institutional) in the relationship between leadership style and employee performance. Recommendations for Practitioners.......................................................................................................................................... This paper subtly suggests a certain course of action and serious recognition of flaws and deficiencies in the system that are obvious and emerges and which are critical and must be addressed. Recommendation for Researchers............................................................................................................................................. It is suggested that this type of research needs to be conducted in private-ownership organizations; that one measures and analyzes the impact of leadership styles on employee commitment and the effectiveness of management participation. Considering the level of performance of staff in relation to leadership styles, it is suggested that other factors that affect or interact with employee performance in the organization are investigated. For example, investigate factors affecting the establishment of authoritarian rule. Impact on Society.................................................................................................................................................................... All public and private companies can increase their employees’ performance by using and improving their leadership style. Future Research....................................................................................................................................................................... More research needs to be done in private organizations with respect to the impact of leadership styles on employee commitment; and with respect to the effectiveness of management participation versus authoritarian rule. There are other factors affecting or interacting with the performance of employees in the organization that should be investigated. For Example, to investigate the factors affecting the establishment of institutional trust in an organization.

Self Efficacy on Work at Government Agencies in Bandung, Indonesia

This study aims to determine the effect of self-efficacy towards work perception and job satisfaction. The population of this study is the employees of government agencies in Bandung, Indonesia. The total samples are 117 employees with purposive sampling technique. This study uses Partial Least Square-Structural Equation Modeling (SEM) for analyzing the data. The results showed that self-efficacy significantly influences the work perception and job satisfaction. Moreover, it is found that work perception has a significant effect on job satisfaction. It shows that the level of self-efficacy can increase the work perception and job satisfaction. It indicates that the high level of self-efficacy will be a positive influence on the behavior of employees in conducting their duties so that it can increase their job satisfaction.

DETEKSI KECURANGAN (FRAUD) DI SEKTOR PEMERINTAH

This study aims to explore the perceptions of employees in government agencies regarding the effect of the effectiveness of internal control systems, compensation satisfaction, organizational culture, unethical behavior, leadership style, and law enforcement against fraud in the government sector. This study included a quantitive research with survey method. The data used is primary data collected through questionaires. The research sample of 223 employees a number of government agencies in Jember. The resu lts of this study indicate that there is a negative influence between the effectiveness of the internal control system to fraud in government sector, there is a negative effect between satisfaction and compensation to fraud in the government sector, there are no negative effects between the culture of the organization to fraud in the government sector, there are positive influence between behavior ethical against fraud in the government sector, there is a negative influence of leadership style to fraud in the government sector,there are no negative effects of enforcement against fraud in the government sector.
 Keywords: Perceptions of Employees, Fraud, Government Sector

Selected areas of immigrant integration in the Czech Republic

This article presents the results of the project: “Social determinants of health and their impact on the health of immigrants living in the Czech Republic”. During the project, quantitative data were collected in 2013 and 2014 from 994 immigrant respondents from Ukraine, Vietnam, Russia, Poland, and Slovakia living in the Czech Republic. Data interpretation relied on the theory of social determinants of health. The key areas of integration were analysed using SWOT analysis with recommendations drafted for overcoming the identified barriers to integration, not only with respect to the selected nationalities, but also with regard to common characteristics. Our research suggests that integration of the selected groups of immigrants was affected by three basic aspects, specifically: active participation in the labour market, degree of fluency in Czech language (both spoken and written), and social support as prevention of social exclusion. These aspects coincide with the current priorities of integration in the Czech Republic. The research results and the SWOT analysis served as the basis for formulating recommendations aimed at improving the immigrant integration process within the Czech Republic, i.e. increase fluency in Czech language for immigrants, matching of previously acquired qualifications with jobs in the Czech labour market, improvement of working conditions for foreign nationals, better preparedness of employment offices to deal with foreign nationals; personal assistance in cooperation with employers, effective participation of successful foreigners within the integration process, training for government agency employees in dealing with foreign nationals, and increased understanding of integration and intercultural empathy issues.

Challenges and opportunities affecting the success of e-government in Jordan

The concept of e-government has recently emerged because of its application in many government agencies and ministries. In many countries, an important problem has emerged: the intellectual understanding of the concept of e-government by employees of government agencies and citizens, the non-issuance of legislation and laws regulating electronic transactions, e . The success of e-government programs varies greatly depending on the context being developed and implemented, and e-government implementation may face challenges in any country. Therefore, this study dealt with e-government one of the contemporary topics at the global level by identifying the challenges and opportunities that affect the success of e-government in the Hashemite Kingdom of Jordan. The study aimed to focus on the challenges facing the e-government in the Hashemite Kingdom of Jordan. On the success of e-government in Jordan. Scope of research: The research focuses on the intellectual understanding of the concept of e-government by employees of government agencies, ministries and citizens, and the non-issuance of legislation and laws governing electronic transactions and the absence of an electronic signature regulating electronic transactions in Jordan. Research Methodology and Research Tools: The descriptive descriptive approach was used, and the tools used in the research to collect resources are: books, research and literature, and the Internet. Research Sample: The research sample was selected from the selection of the experiences of some employees in the government agencies and ministries in the e-government in Jordan and were selected in a random stratified manner. Some of the results of the study: The reasons for the decline in government services and although the number is still a bit of electronic services developed, but the most important issue prevailing in the project is the lack of activation of a number of these services on the small number, as well as issues related to the program's architecture and how to deal with data centers In various ministries, making many services so slow that beneficiaries do not want to use them because they are impractical.

Application of Employability Skills and Contextual Performance Level of Employees in Government Agencies

The widespread practice of contractualization even in government institutions is a big challenge facing newly-hired employees in seeking a stable position. Researchers have argued that the quality of practice of employability skills could help employees have better job performance, provide them better working condition or status, and consequently meet the higher expectations of employers. The present study employs descriptive research design to explain the extent of application of employability skills and contextual performance. Based on The Conference Board of Canada’s Employability Skills 2000+ and Borman and Motowidlo’s Taxonomy of Contextual Performance, two sets of survey questionnaires were adopted to gather data from 220 respondents representing employers and employees from 25 government institutions. Data analysis showed that novice employees in public institutions applied their employability skills such as fundamental, personal management and teamwork skills to some extent. Moreover, results revealed that employees had satisfactory contextual performance. Thus, this may suggest that the application of employability skills and contextual behaviors should be enhanced to meet the increasing and complex challenges of their respective government agencies.

To determinate stress and job satisfaction in health-care and educational administrative jobs in Ahvaz city, Iran.

We aimed to determine job stress and job satisfaction between two groups of administrative-educational and health-care jobs. It was a cross-sectional study which has done on 274 women that 137 of them were employees of government agencies and offices and the rest of them (137 people) were teachers of all educational levels. Data collecting tool was a three-part questionnaire including a- personal characteristics; b- job satisfaction questionnaire; c- job stress questionnaire.Data were entered into the SPSS (version 21) software and analyzed using descriptive and analytical statistical tests such as t-test. A significant level was considered less than 0.05. Finding of this study has show that the total score of job satisfaction and all its dimensions except the supervisor, based on the jobs, have a significant difference and given to this issue that the mean and standard deviation of the total score of job satisfaction and all its dimensions except the supervisor in the administrative-educational jobs are more than the mean and standard deviation of the total score of job satisfaction and all its dimensions except the supervisor in the health-care jobs so we can say that people in health-care jobs have less satisfaction. low job satisfaction in health-care jobs, should be provided in a way that a balance can be kept between performing job duties and family duties and job security hereby we observe the improving the productivity level and servicing among staff in different educational-administrative and health-care areas.