Context. Globular clusters (GCs) are recognised as important tools for understanding the formation and evolution of the Milky Way (MW) because they are the oldest objects in our Galaxy. Unfortunately, the known sample in our MW is still incomplete, especially towards the innermost regions, because of the high differential reddening, extinction, and stellar crowding. Therefore, the discovery of new GC candidates and the confirmation of their true nature are crucial for the census of the MW GC system. Aims. Our main goal is to confirm the physical nature of two GC candidates: Patchick 99 and TBJ 3. Both are located towards the Galactic bulge. We use public data in the near-infrared(IR) passband from the VISTA Variables in the Via Láctea Survey (VVV), the VVV eXtended Survey, and the Two Micron All Sky Survey along with deep optical data from the Gaia Mission DR 2 in order to estimate their main astrophysical parameters, such as reddening and extinction, distance, total luminosity, mean cluster proper motions, size, metallicity, and age. Methods. We investigated both candidates at different wavelengths, allowing us to discard TBJ3 as a possible GC. We use near-IR (Ks vs. (J − Ks)) and optical (G vs. (BP − RP)) colour–magnitude diagrams (CMDs) in order to analyse Patchick 99. First, we decontaminated CMDs, following a statistical procedure, as well as selecting only stars which have similar proper motions (PMs) and are situated within 3′ of the centre. Mean PMs were measured from Gaia DR 2 data. Reddening and extinction were derived by adopting optical and near-IR reddening maps, and were used to estimate the distance modulus and the heliocentric distance. Metallicity and age were evaluated by fitting theoretical stellar isochrones. Results. Reddening and extinction values for Patchick 99 are E(J − Ks) = (0.12 ± 0.02) mag and AKs = (0.09 ± 0.01) mag from the VVV data, whereas we calculate E(BP − RP) = (0.21 ± 0.03) mag and AG = (0.68 ± 0.08) mag from Gaia DR 2 data. We use those values and the magnitude of the RC to estimate the distance, finding good agreement between the near-IR and optical measurements. In fact, we obtain (m − M)0 = (14.02 ± 0.01) mag, equivalent to a distance D = (6.4 ± 0.2) kpc in near-IR and (m − M)0 = (14.23 ± 0.1) mag and so D = (7.0 ± 0.2) kpc in optical. In addition, we derive the metallicity and age for Patchick 99 using our distance and extinction values and fitting PARSEC isochrones. We find [Fe/H]=(−0.2 ± 0.2) dex and t = (10 ± 2) Gyr. The mean PMs for Patchick 99 are μα = ( − 2.98 ± 1.74) mas yr−1 and μδ = ( − 5.49 ± 2.02) mas yr−1 using the Gaia DR 2 data. These are consistent with the bulge kinematics. We also calculate the total luminosity of our cluster and confirm that it is a low-luminosity GC, with MKs = ( − 7.0 ± 0.6) mag. The radius estimation is performed building the radial density profile and we find its angular radius rP99 ∼ 10′. We also recognise seven RR Lyrae star members within 8.2 arcmin from the Patchick 99 centre, but only three of them have PMs matching the mean GC PM, confirming the distance found by other methods. Conclusions. We find that TBJ 3 shows mid-IR emissions that are not present in GCs. We therefore discard TBJ 3 as a GC candidate and focus our work on Patchick 99. We conclude that Patchick 99 is an old metal-rich GC situated in the Galactic bulge. TBJ 3 is a background galaxy.